Water inside the screen - Sony Xperia Z Ultra

Good day guys.
I just wash my XZU screen, put some soap and rinse it. After drying it with towel I notice some dark shade in the upper part of my screen and I knew it was water inside my screen After I noticed it i put my phone inside a sealable plastic then put some desiccant silica gel bag inside.. I notice that the darker part (lower part of the screen) was shrinking but very slow, while the upper did not change. :crying:
As of now, it is 9 hours there inside the bag.. WIll it remove the water??? And how long should I it take? BTW the screen is working , the phone was turned off and flaps are close. :crying: Any suggestions???

Do u still have the stock anti shatter film on?
Maybe you should also try rice.
Sent from my C6833 using XDA Free mobile app

melcali said:
Do u still have the stock anti shatter film on?
Maybe you should also try rice.
Sent from my C6833 using XDA Free mobile app
Click to expand...
Click to collapse
Yep it's still there.. should I remove it?
Yea I read some thread using rice to dry their phones.. OK I'll add some rice...

melcali said:
Do u still have the stock anti shatter film on?
Maybe you should also try rice.
Sent from my C6833 using XDA Free mobile app
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Click to collapse
Can I use a vacuum cleaner to suck out the remaining water inside the screen? Im guessing that the water enters from the top speaker of my phone..

hristcroixqwerty said:
Can I use a vacuum cleaner to suck out the remaining water inside the screen? Im guessing that the water enters from the top speaker of my phone..
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Help please

unfortunately water got inside the phone, more precisely inside the lcd module, between 2 of the polarizing films beneath the actual lcd panel. once there it will dry up over time (maybe a week or more) but in most cases it will still leave some marks - spots or gray dots because of the fact that plain water contains impurities that get stuck between the polarizing films and cannot be removed.
the shatter prof film is applied over the digitizer module, therefore over the entire lcd module, removing it won't have any effect in solving this.
back when i was servicing cell phones, the only way to fix this was to disassemble the phone, remove the lcd module, disassemble it and manually clean the polarizing films/light diffusers. it can't be done for all phones and some of them have fused screen assemblies that cannot be opened.
in any case, there is only a small chance (let's say 10%) that the water will dry out and not leave any contaminants inside the lcd module. however some sort of improvement could be seen over time, even if, most probably, the screen won't recover to it's initial performance.
interesting however... why water got inside a phone advertised as practically waterproof? were all flaps closed? any marks on the water damage stickers under the flaps?

motoi_bogdan said:
unfortunately water got inside the phone, more precisely inside the lcd module, between 2 of the polarizing films beneath the actual lcd panel. once there it will dry up over time (maybe a week or more) but in most cases it will still leave some marks - spots or gray dots because of the fact that plain water contains impurities that get stuck between the polarizing films and cannot be removed.
the shatter prof film is applied over the digitizer module, therefore over the entire lcd module, removing it won't have any effect in solving this.
back when i was servicing cell phones, the only way to fix this was to disassemble the phone, remove the lcd module, disassemble it and manually clean the polarizing films/light diffusers. it can't be done for all phones and some of them have fused screen assemblies that cannot be opened.
in any case, there is only a small chance (let's say 10%) that the water will dry out and not leave any contaminants inside the lcd module. however some sort of improvement could be seen over time, even if, most probably, the screen won't recover to it's initial performance.
interesting however... why water got inside a phone advertised as practically waterproof? were all flaps closed? any marks on the water damage stickers under the flaps?
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I really don't know the exact reason why it got inside but im guessing it enters from the top speaker. And yes all my flaps are close, and no traces of water inside the flaps, sticker is still white.
I was really dissapointed actually, i didn't even submerge it on water! i was just WASHING my screen.
Anyways, water inside was all dried up, but i notice my screen got darker just a little bit. Good things was, it was the entire screen got darken. So no spots...

hristcroixqwerty said:
I really don't know the exact reason why it got inside but im guessing it enters from the top speaker. And yes all my flaps are close, and no traces of water inside the flaps, sticker is still white.
I was really dissapointed actually, i didn't even submerge it on water! i was just WASHING my screen.
Anyways, water inside was all dried up, but i notice my screen got darker just a little bit. Good things was, it was the entire screen got darken. So no spots...
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Never use soap on a waterproof phone as it usually eats through the membrane that prevents water from going through the speaker/microphone.
They even tell you not to use soap or any other chemicals in the user manual.
IP58 certification is supposed to be valid for Fresh water, not water laced with other products (not even salt water in fact), it also does not protect your phone against mid to high pressure jets of water (such as the one going straight from your tap). Next time you will be more careful when handling a waterproof device I hope.

Related

Fitting screen protector from clear protector

Is flippin impossible! After peeling it off the backing it promptly got a load of finger prints on which are impossible to get it out.
It says to fit using soapy water then to push it out with a credit very nervous about doing that as i don't want to get water down the speaker hole, or down the lip on the edge of the screen.
Anybody got any suggestions?
Ryanmt said:
Is flippin impossible! After peeling it off the backing it promptly got a load of finger prints on which are impossible to get it out.
It says to fit using soapy water then to push it out with a credit very nervous about doing that as i don't want to get water down the speaker hole, or down the lip on the edge of the screen.
Anybody got any suggestions?
Click to expand...
Click to collapse
These are a real pain, i will tell you what i did.
1) Place a damp tissue firmly around a credit card
2) Peel a bit of the backing of the screen protector, near the speaker and camera side.
3) Line the exposed screen protector up with the phone, (this is tricky, as if it does not line exactly you will end up with air pockets)
4) Using the credit card with the tissue paper, slide it firmly from the top down to the bottom, ensuring that you pull the backing out as you go along.
If all goes well, then hopefully no air pockets.
They certainly are tricky but not impossible as my mate did a superb job on his - you can barely tell it's there!
I tried doing what he described but still it isn't perfect.
He said to use a spray bottle with soapy water (not too much soap)
Remove the backing & spray the underneath of the protector & let any excessive water drip off.
Then use a credit card to 'squeegee' the water out after you position the protector in place against the screen.
It looks bad for a day or two even once the bubbles are out but it improves.
It's true though, they should have made it about 0.3 mm less wide so it fits better on the screen.
dam.. those things are always triky!!

[Q] Galaxy S3 Screen Glass Wearing?!

Hello everyone.
I was cleaning my Galaxy S3 this morning and figured out a stain on the screen.
At first I thought it was some grease, so I used a cloth with soap to take it out Surprisingly the stain persisted!
Looking more carefully at it, I found out the stain fits exactly the spot I must touch with my left thumb.
Actualy it's not a stain. Somewhat the screen wore! Like the most used keys of an old keyboard.
The stain is only visible when the phone is covered with water. The faded portion of the screen takes more time to dry the water.
Is anybody experiencing this too?
I never imagined a flagship device like this could use so bad materials on it. It's only 8 months old and I'm not a hard user.
Most of my friends have Apple devices and they look like new even after years of usage.
Maybe I got a defectful screen glass?
Never experienced anything like this. Maybe you have diamond coated fingers. Maybe the oleophobic coating wore off?! If it has a coating.
Sent from my ARHD S3
rftsilva said:
Hello everyone.
I was cleaning my Galaxy S3 this morning and figured out a stain on the screen.
At first I thought it was some grease, so I used a cloth with soap to take it out Surprisingly the stain persisted!
Looking more carefully at it, I found out the stain fits exactly the spot I must touch with my left thumb.
Actualy it's not a stain. Somewhat the screen wore! Like the most used keys of an old keyboard.
The stain is only visible when the phone is covered with water. The faded portion of the screen takes more time to dry the water.
Is anybody experiencing this too?
I never imagined a flagship device like this could use so bad materials on it. It's only 8 months old and I'm not a hard user.
Most of my friends have Apple devices and they look like new even after years of usage.
Maybe I got a defectful screen glass?
Click to expand...
Click to collapse
It isn't bad materials as you say, what industry are in in or have you had something acidic on your fingers?. Have you had a screen protector on that has left residue??
Is covering your screen with water a good thing to do??
jeffnz said:
It isn't bad materials as you say, what industry are in in or have you had something acidic on your fingers?. Have you had a screen protector on that has left residue??
Is covering your screen with water a good thing to do??
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Click to collapse
I don't work in a factory; I work in the office. I can't recall using or droping something acidic on the phone. Even because I'm not in contact with such things. I never used a screen protector or a case.
I mean the water left by the humid cloth. Nothing special.
I know its an old post but i suggest you to buy a screen protector to extend the life of the screen
Some people's sweat can be quite detrimental, use screen protector or don't moan

[Q]Wash my Z Ultra with soap?

My phone was a bit oily at the back glass and I decided to wash it with soap,can it be done?
Of course you can i did it multiple times.. But be aware though, that you don't apply it too much, just make it bubbly with your hand and scrub it with your hand. Plus be aware that oleophobic layer might get removed because of the soap.. But for the phone jtself, it will survive
Sent from my C6802 using xda app-developers app
atrix2 said:
My phone was a bit oily at the back glass and I decided to wash it with soap,can it be done?
Click to expand...
Click to collapse
I wouldn't take to your device with soap. Also salt is bad news too...
The membrane is semi-permeable. Meaning there are microscopic holes in the water proof covering. soap and salt will make the holes larger, meaning water will get through.
yup, as per their site, the IP certification is valid only for fresh water submersion!
just be careful and you can try some lens cleaning solutions too

Self breaking glass?

So i have read rants on the Z1 having self breaking glass, and alittle on the ultra. Most of the threads on the ultra though have been, slight to moderate abuse (sat on)(backpack of stuff) causing breaks. Not the classic Z1 of "took phone out of front pocket". My normal routine is only having the phone in my front pocket when going from my desk to the car. Other than that its on my desk or left in my car (i hate walking around with a phone in my pants).
Mines coming this week and i kinda want to take some preventive steps, and wondering if sony really is replacing "not blown to bits" screens under warranty in at least the USA.
I hear it comes with a factory "screen protector" that you should leave on, and put another screen protector on top of it. Is that true or is the factory protector just the stock "tabbed" film that should be removed right after opening the box? I have a front/back screen protector coming, but wanted to know if i should peel off the factory one first.
nightanole said:
So i have read rants on the Z1 having self breaking glass, and alittle on the ultra. Most of the threads on the ultra though have been, slight to moderate abuse (sat on)(backpack of stuff) causing breaks. Not the classic Z1 of "took phone out of front pocket". My normal routine is only having the phone in my front pocket when going from my desk to the car. Other than that its on my desk or left in my car (i hate walking around with a phone in my pants).
Mines coming this week and i kinda want to take some preventive steps, and wondering if sony really is replacing "not blown to bits" screens under warranty in at least the USA.
I hear it comes with a factory "screen protector" that you should leave on, and put another screen protector on top of it. Is that true or is the factory protector just the stock "tabbed" film that should be removed right after opening the box? I have a front/back screen protector coming, but wanted to know if i should peel off the factory one first.
Click to expand...
Click to collapse
one year in, and no glass breaking
your routine won't break the phone, i'm sure
screen protector, i have one on top of the anti shatter film provided with the phone, both front and back, and both scratched to hell, but too lazy to replace
Definitely put a aftermarket screen protector over the anti shatter film. The ASF is too soft, but is a pain in the arse to remove by all accounts
I've had my ZU for about 9 months now and have dropped it 3 times onto concrete, once without any screen proctor or case, the other two times has been with a wallet/flip case. The last time I dropped it the case even broke - still the screen is intact.
I too thought it wont happen to mine, till it really did, of course it's not self breaking glass for no reason, but more likely the most logical reason I could think of is, the stress accumulated from the daily use, a bit of pressure while in pocket, or backpack, along with the heat / cold temperature, whatever other bull crap from regular use, over a period of time, that stress cause the glass to be broken.
I pretty much babied my Z Ultra, have back casing, Glass M on the front, Skinomi on the back, never dropped, all in like new condition. Then last Sunday I was on my bike ride, put it inside my backpack, along with my wallet, then couple hours later, took it out from my backpack only to find the glass, under the M Glass screen protector, under the original ASF, has a hairline crack, and pretty much as good as brick, since it wont register any touch, I can see a call coming in, but cant answer it since the display doesnt work.
OP said it happens with Z1, I read that it happens with Z2, and it happens with my Z Ultra, so I think it's just something on their glass quality along with their full glass design, it is impacting a small number of them, not all, just small number, but still the problem indeed does exists.
But I still buy another Z Ultra in a heart beat without much thinking, as a matter of fact already got another one from expensys, with the price is so cheap now, the smoothness, the crisp display, the waterproofness, it still worth every penny.
Mine broke in the pocket, and so did others.
It can break. But with that said, the risk yours will break in the pocket with no abuse is small.
Sony aren't very consistent in handling these cases. Sometimes they get it fixed on warranty, sometimes they're not. But if you get a first negative answer just send in a complaint and they might turn around (as in my case).
I just got mine back. I had the asf removed on the previous one, I'm not taking it off now. And I'm doubling up with tempered glass protectors.
i personally recommend removal of the anti shater layer, if you live in humid climates, as it can cause the residual moisture and oils from your fingers to cause key presses. i had a bad issue with this till i spend an hour with a razor blade removing it.
some people also claim that removing the layer voids your warranty, but i had the phone replaced about a month back with my extended warranty and had no issues with replacement regardless of having the film removed.
boystuff said:
i personally recommend removal of the anti shater layer, if you live in humid climates, as it can cause the residual moisture and oils from your fingers to cause key presses. i had a bad issue with this till i spend an hour with a razor blade removing it.
some people also claim that removing the layer voids your warranty, but i had the phone replaced about a month back with my extended warranty and had no issues with replacement regardless of having the film removed.
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Click to collapse
There is so much wrong with this post.
boystuff said:
i personally recommend removal of the anti shater layer, if you live in humid climates, as it can cause the residual moisture and oils from your fingers to cause key presses. i had a bad issue with this till i spend an hour with a razor blade removing it.
some people also claim that removing the layer voids your warranty, but i had the phone replaced about a month back with my extended warranty and had no issues with replacement regardless of having the film removed.
Click to expand...
Click to collapse
i live right on the equator, and have not had any problems with this (i also use a screen protector on top of the antishatter film). do you mean to say by removing the anti-shatter film, the glass doesn't pick up any fingerprints and oil? a screen can only be oleophobic for so long.
To those who have had the screen crack in their pockets: were you using a hard case to provide rigidity to the device?
I also just received a Z Ultra and read through the massive threads on Sony's forums on these problems. It just seems the device is so thin it has too much flex in the pocket. I'm even hesitant to use the leather flipstyle case if it doesn'tt provide enough rigidity.
I'm thinking maybe the aluminum bumper case with GlassM protectors on both sides would work nicely together. Hopefully the aluminum won't degrade the signal quality too harshly.
luceri84 said:
To those who have had the screen crack in their pockets: were you using a hard case to provide rigidity to the device?
I also just received a Z Ultra and read through the massive threads on Sony's forums on these problems. It just seems the device is so thin it has too much flex in the pocket. I'm even hesitant to use the leather flipstyle case if it doesn'tt provide enough rigidity.
I'm thinking maybe the aluminum bumper case with GlassM protectors on both sides would work nicely together. Hopefully the aluminum won't degrade the signal quality too harshly.
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Click to collapse
Those hair thin aluminum bumper cases wont do squat, the thick glassM m shields wont do squat. The device is just too long and think. Your best bet is to treat it like a full size tablet. Dont sit with it in your pocket, dont put it in your bag without being in a separate compartment. The poor thing is like 1/4" thick and made out of aluminum and glass. I still dont know why they choose this glass. I can take my droid incredible with gorilla glass and pound the screen on the corner of a desk over and over, no scratches. This sony phone just doesnt have any flex for the glass.
I just through an iLLumiShield on the front and back so i can throw it on the table and not worry about scratches.
nightanole said:
Those hair thin aluminum bumper cases wont do squat, the thick glassM m shields wont do squat. The device is just too long and think. Your best bet is to treat it like a full size tablet. Dont sit with it in your pocket, dont put it in your bag without being in a separate compartment. The poor thing is like 1/4" thick and made out of aluminum and glass. I still dont know why they choose this glass. I can take my droid incredible with gorilla glass and pound the screen on the corner of a desk over and over, no scratches. This sony phone just doesnt have any flex for the glass.
I just through an iLLumiShield on the front and back so i can throw it on the table and not worry about scratches.
Click to expand...
Click to collapse
But if flex is the issue then wouldn't a solid metal frame that doesn't bend around the perimeter of the phone rectify such concern?
luceri84 said:
But if flex is the issue then wouldn't a solid metal frame that doesn't bend around the perimeter of the phone rectify such concern?
Click to expand...
Click to collapse
Yes but the aluminum bumper case is very flimsy stamped aluminum. You would need something with zero give like aircraft grade. An aluminum or plastic shell would be the way to go, but That bumper case is just to prevent chiping of the sides, and give a mm lip when laying the phone on its front/back.
I just use a rubber back cover and THAT'S IT. No problems for me. And yes i keep it in my jeans' pocket most of the time. It does hinder my movement a little though
Sent from my C6802 using XDA Premium 4 mobile app
The better way to deal with the size is not to put in jeans pocket. In winter, jacket pockets I guess are ok. In summer, I guess the best way would be to buy a camera bag or something for this. I think that would solve this problem.
I just got the phone and I am kinda surprised to see how thin it is. Definitely not a phone you should stress too much.

unicorn beetle case issues

so, i have the unicorn beetle case for my S9 (and my fiancee's S9 as well) and this oil slick thing happened between the plastic of the screen protector and the phone screen. Ive cleaned the inside with windex, professional strength spray foaming g;ass cleaner, 98% isopropyl rubbing alcohol, dawn dish soap and warm water, dawn and cold water etc etc etc, ive even used a hair dryer to get it fairly warm and to allow the air to help move any water molecules from any pits in the plastic. In short, ive done a ton to this [email protected] thing and it persists. My fiancees case is fine and the older kiddos case for the A8 he inherited from me is the same brand and a year older than my case and has zero problems. I work in an office and dont get the phone near grease ever, so im baffled about where the oily stuff is coming from.
Looks like to me that it is moisture, maybe heat from the phone, humidity etc.
That is definitely moisture under the screen protector. If you already cleaned it and it came back, you will need to get new screen protector because this one has opening for water to enter and that can't be fixed
nash211 said:
Looks like to me that it is moisture, maybe heat from the phone, humidity etc.
Click to expand...
Click to collapse
Tomogitarist said:
That is definitely moisture under the screen protector. If you already cleaned it and it came back, you will need to get new screen protector because this one has opening for water to enter and that can't be fixed
Click to expand...
Click to collapse
thanks guys. this was my first plastic film style case with built in screen protector thingy. Wasnt a fan at first, got used to it and then this happened. Ive since order ed a new case, which obviously fixed the issue. The case is fairly cheap, its just a shame the plastic part only lasted that long. Thanks for the replies guys, the accessories area of a phones forum is usually a wasteland lol
I have been using one for the past 6 months on my Galaxy S9 and I've had no such issues. The only times this would happen was when I would wipe the screen with alcohol and a portion would get into the sides at the top.
The only reason that would happen is you got the phone wet at some point and the water found its way through the cut-outs. Of course, with no way to evaporate, it's probably going to stay there unless you remove the plastic cover clean it, dry it then return it.

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