Hello
Background:
I bought Moto E on Italian Amazon (stock ROM was retail FR). Because of loudspeaker failure I was forced to send it to the service. I done that in Germany. I never unlock bootloader or install any custom ROM on this phone. Pure stock.
Present:
I got my phone from service, speaker is working again. Unfortunatelly radio is not working any more. Phone is not able even to discover any SIM card (on both slots).
Version installed in service: 21.20.40.condor_retde.retdeall.en.DE retde
What should I do?
Do you think, that this is hardware problem, or just faulty radio driver?
Should I send it back to the service?
Go back to the service center and yell at them!
1st step
Another visit in service is another week with old phone. Because I am travelling a lot recently, I can not afford that at this time. This is my last possibility, I hope I can solve this by myself.
Yesterday I had some time and I discover that, when phone is connected to PC it is recognized as XT1021 (1-sim version). Because of that I flashed using fastboot the stock Kitkat for XT1022. After that, my phone can recognize that I have inside two SIM cards (phone ask for PIN number), but it is not able to turn them on. I see always that the airplane mode is ON, but there is no icon of airplane next to the clock (navigation bar, icons of signal are empty). When I turn the airplane mode on, I see that icons of carrier signal are replaced with icon of airplane. When I turn the airplane mode OFF, I have again signal icons, but they are empty (no signal) and in power menu is written that I am still in airplane mode. So I can not made any call, because radios are turned off.
I think I have faulty drivers of radio/modem. Did anyone except something like this?
Related
Dear All,
I was using 4.0.0.3. During my air travel i used to switch on the flight mode and it after landing i used to turn it off. It used to work properly.
But now after every time i land my phone refuses to detect a network. So i have to take out my sim. put it inside a 3310 or any other phone where it start working. After that when i put the sim card back in to my neo it starts working fine.
Is there something wrong i m doing.
regards,
vinit
Does the phone turn on when you deactivate flight mode? Do you have to remove the sim or does a soft reset suffice? Try to clean the card, I had similar problems. Try to reactivate the phone not by using the comm manager, but the wireless manager (tap on the connection icon in the top bar).
i had similar problem but it finished after uninstalling htc xbutton . or not installing it at all .use gullum's IX rom its without xbutton.
I do not use HTC xButton. It is not installed on my phone.
I used all methods suggested by the infestor. Tried cleaning the card many times. The phone turns on when i deactivate flight mode. Even tried doing this using the buttong on the tray as suggested by infestor.
I have to physically remove the sim card. This is turning quite a bit of a problem. Tried to take it to my phone operator. In front of them it suddenly started working fine.
Should i add that mine is an old sim card. i think a 16k sim card. it was issued in 2000. Can tha be a reason?
Regards,
Vinit.
I had problems on my prophet loggin into network because I had manual network selection. Somehow it didn't connect to chosen network from time to time, so I turned it to automatic and everything is fine since then. Maybe this will help ?
settings/phone/network -> network selection (under WM6 and WM5 i think)
alien6 said:
I had problems on my prophet loggin into network because I had manual network selection. Somehow it didn't connect to chosen network from time to time, so I turned it to automatic and everything is fine since then. Maybe this will help ?
settings/phone/network -> network selection (under WM6 and WM5 i think)
Click to expand...
Click to collapse
Tried this as well. The only solution which i have right now is to switch off my phone when i m flying..and switching it on again...
the only solution is to press green button (call button) after you switch off flight mode and it will work.
Whenever I go to underground parking or roam, then phone will sometimes never get connected again - just saying "emergency calls only" in the display instead of operator name. I can get connected to the network again by doing airplane mode on/off, but this is a huge hassle as it can take hours for me discover that the phone has went into its not wanting to reconnect to network mode.
This was first day out the the box, nothing done with the phone. Tried recover to factory reset, same issue still. Is the phone simply broken? It's not a SIM card issue, works great with old WinMobile. I have a Samsung Gio.
Hi Friends,
I am new to rezound community, I just bought a used Rezound. My primary phone till now is myTouch 4G Slide rooted, unlocked running custom roms.
Three things i find amazing with Rezound is its Screen, beats audio which works also with my Klipsch on stock music player & the community support it gets (So many roms and mods) :good:
Am still a noob for rezound and trying to learn things as fast as i can so please help me if you are aware about any of the problems and its solutions.
I am having some issues with the phone.
First info about my Phone:
I am currently Fully stock, unrooted, locked bootloader.
VIGOR PVT SHIP S-ON RL
HBOOT-2.27.0000
RADIO-2.22.10.0801r/2.22.10.0803r
OpenDSP-v14.6.0.7708.00.0507
eMMC-boot
Aug 6 2012,19:24:37
Software No: 4.03.605.2 710RD
kernel version: 3.0.16-g480e1b0
Android : 4.0.3
Sense: 3.6
When i got the phone it was on HTC screen bootloop, with stock HBOOT-2.10.0000 & RADIO-0.95.00.1017_2r/0.95.00.1013r & locked bootloader.
I updated the phone with RUU 4.03.605.2 using PH98IMG.zip from android police.
I will always use it in GSM network only and preferably Stock rom (With root) for next couple of weeks. Phone will be used in India on 900mhz & 1800mhz bands & 2100mhz for UMTS & 3g.
Here are the issues i am facing:-
1) Even after i select GSM mode or Global Mode it doesn't register on network automatically. I have to manually press "Select Network Automatically" & reboot every-time for it to register network. Sometimes it registers on network only in GSM mode and sometimes only on Global mode. Solutions?
2) Data (3g) Sometimes works sometimes doesnt work. Normally in all phones APN settings of the network provider are added and selected by default when the sim is inserted. But here i have to manually save APN settings everytime. Why doesn't it take automatically from sim or network?
3) Stock Wifi Hotspot doesn't work, Error says "You need a verizon sim for this service". Any way to make the stock wifi hotspot functionality to work without verizon simcard or any third party apps?
4) There is an annoying always on lockscreen notification saying "This Sim card is from an unknown source". Any way to remove it ?
5) The phone sometimes lags a lot or doesnt respond or just turn of abruptly even when no apps are running in background. Only fix is the battery pull reset. Any better solution ? Will removing Verizon crapware improve anything ?
6) Yest nite before going to bed i switched off the phone. In the morning when i tried to turn it on, it wouldn't turn on. So i thought may be i would have forgotten to turn it off & plugged in the charger to see if the battery was empty, the phone wudn't charge nor the charging notification light turned on. So i again did a battery pull reset and the phone turned on, with 80% battery remaining. It started with the phone setup screen. I just don't know what happened, any ideas or solutions ?
7) I am unable to make or receive calls in global mode, It gives an error "The process com.android.phone has stopped", loses network & reboots with just 1-2 network bars after reboot. USSD code from dialer runs without issues. (BTW i can receive & make calls in GSM/UMTS mode) Its confusing that it doesnt work in global mode but works in GSM/UMTS mode.
If there are other known issues in gsm /global mode in stock rom which i am unaware of please suggest solutions for that as well.
Hope I didn't repeat questions for any problems already solved, If so please point me to the right thread of the solutions.
Thanks a lot guys.
You can try to root and install custom rom or stock rom and see if it fixes it..
NilayS said:
1) Even after i select GSM mode or Global Mode it doesn't register on network automatically. I have to manually press "Select Network Automatically" & reboot every-time for it to register network. Sometimes it registers on network only in GSM mode and sometimes only on Global mode. Solutions?
2) Data (3g) Sometimes works sometimes doesnt work. Normally in all phones APN settings of the network provider are added and selected by default when the sim is inserted. But here i have to manually save APN settings everytime. Why doesn't it take automatically from sim or network?
3) Stock Wifi Hotspot doesn't work, Error says "You need a verizon sim for this service". Any way to make the stock wifi hotspot functionality to work without verizon simcard or any third party apps?
4) There is an annoying always on lockscreen notification saying "This Sim card is from an unknown source". Any way to remove it ?
5) The phone sometimes lags a lot or doesnt respond or just turn of abruptly even when no apps are running in background. Only fix is the battery pull reset. Any better solution ? Will removing Verizon crapware improve anything ?
6) Yest nite before going to bed i switched off the phone. In the morning when i tried to turn it on, it wouldn't turn on. So i thought may be i would have forgotten to turn it off & plugged in the charger to see if the battery was empty, the phone wudn't charge nor the charging notification light turned on. So i again did a battery pull reset and the phone turned on, with 80% battery remaining. It started with the phone setup screen. I just don't know what happened, any ideas or solutions ?
7) I am unable to make or receive calls in global mode, It gives an error "The process com.android.phone has stopped", loses network & reboots with just 1-2 network bars after reboot. USSD code from dialer runs without issues. (BTW i can receive & make calls in GSM/UMTS mode) Its confusing that it doesnt work in global mode but works in GSM/UMTS mode.
If there are other known issues in gsm /global mode in stock rom which i am unaware of please suggest solutions for that as well.
Hope I didn't repeat questions for any problems already solved, If so please point me to the right thread of the solutions.
Thanks a lot guys.
Click to expand...
Click to collapse
1) Did you try the *#*#4636#*#* menu to change modes? Also, a reboot is commonly required when changing these settings, Global Mode enables all radios (LTE/CDMA/GSM/HSPA) with a Verizon SIM, GSM only enables GSM & HSPA on any SIM, GSM is probably the one you need.
2) The Rezound requires you to manually input APN information, sorry, just the way it is. Also, the 3G (HSPA/UMTS) radios in the Rezound are fairly weak, even standing right next to a tower you sometimes will not get 3G, but Edge is very reliable.
3) That is Verizon locked service, you would have to root and use a 3rd party tool, or a custom ROM.
4) Not in a stock ROM, the stock ROM is intended for Verizon users only so any other SIM will show that, an custom ROM can correct this.
5a) This is unusual actually, the stock ROM is fairly stable, although the underlying VZW services not being able to connect could cause issues.
5b) Not likely, you could remove the apps, but the underlying services will still be there. A custom ROM may be able to correct this.
6) Try disabling "Fastboot" in the Security settings menu. This is not adb fastboot, it is an HTC mode where shutting down/rebooting only does a partial shutdown to improve boot times. You will know you found the right option when you see something like "Enabling this option may interfere with the use of some market applications" and it is enabled by default.
7) Again, this is a Verizon phone... to Verizon a "Global Mode" phone will have it's SIM and roam onto it's partners networks, therefore it really kind of needs a Verizon SIM to work properly in Global mode. You want the phone in GSM mode, not Global mode.
Some final thoughts... You may want to consider an unlocking the bootloader, installing custom recovery, and an 3rd party GSM capable ROM, there are several possibilities in the various development areas here, this will probably correct several of the issues you are having. Most ROMs over the last year or so have some support for GSM, just read the threads on the ROMs for more information.
To be honest, the Rezound is not a great GSM phone by any means... but depending on your needs it might work with some modifications.
Hi there,
I have this Android chinese phone which was given to me as a present, no manual.
My problem is that the phone has two SIM slots and after I turn the device on, it boots and tells me that 1 SIM is missing. What happens after that is that it recognizes the SIM card in the other slot and connects to my mobile provider but the connection lasts couple of minutes and than I have no signal for a while. After some time, the connection to my mobile provider works again, but after another couple of minutes, there is no signal again.
I presume that the phone wants to switch to the other SIM which is not there.
How can I turn off this switching from one to another SIM?
Or do you have any other idea what could be causing this (regular) disconnection.
Does anybody know how to enter in boot mode (or any other mode where I could influence this switching between the cards.
The phone does not have any installed app which I could use to influence this SIM-switching.
Thanks for any help/advice
Pavana
I updated to the latest nightly (9/22) to try and relieve this problem to no avail. I've been running CM Nightlies on my P4 since they've been available. I always manually download them since, for whatever reason, Rom Manager seems to detect my device as the P4-wifi. I assure you the 3G (HSPA) modem works. I have a SIM slot, with SIM that has activated service (UMTS/HSPA). My cell phone is on the same networks and it picks up signal from my carrier fine.
With that out of the way; My issue:
Two days ago, I was leaving my house to visit family, and I wasn't going to bring my charger for my Tab, so I put the device in airplane mode to conserve battery. In hindsight, I should have just asked the device to power off, but that's besides the point. When I tried turning off Airplane mode, the cellular network did not become available again; this situation has not changed since.
What I've done: Rebooted the device after switching out of airplane mode, re-entered airplane mode and left it again, updated to the latest CM. I've opened my tab and reseated the connections for SIM and antenna (at least, the connections I can reseat, I have), I've also completely disconnected power by unplugging the battery and reconnecting it. Additionally, I got into some of the hidden menus and verified that WCDMA, which, I believe is the underlying tech for the local HSPA connection, is preferred to the cell radio.
Looking at the device, if I ask it to check for mobile networks, the list comes back blank. The network status shows "UNKNOWN:0" and the lockscreen shows "NO SERVICE." instead of "NO SIM" (which is what it shows when I remove the SIM). From what I can tell the radio has shut off and will not come back on.
Throughout all this Wifi still works perfectly, so the device isn't useless, however, I'm planning to sell this device and I would like it to be as fully functional as possible when I hand it off to it's next owner, so getting this solved is very important to me. Any and all suggestions are appreciated and I'm basically willing to try anything at this point. I feel as though I've tried everything short of a factory reset, which I'm not sure if that would help (I've even wiped cache and dalvik).
In case it's relevant, I'm in Canada, carrier is Telus.
Thanks for reading.
EDIT: I've just finished restoring the device to Stock 4.0.4 (I've used this stock image before when I had issues with the device and confirmed it is fully functional) and I am still having trouble. this points to either a carrier issue or a hardware issue. I will be calling the carrier in the morning, despite believing that this isn't the case. any suggestions on what could be the problem are still welcome, I'm willing to try just about anything at this point.
@Mystik
Back in the CM 4.1.2 days on the e4gt...we had a similiar problem. Now, I don't have you're device. But when this problem arose in the epic. We had a work around where we would turn airplane mode on and power off the device. Then power the device back up. When that didn't work we had to flash a modem, then flash back to the one we wanted.
Also, make sure after you turn off airplane mode.. that the mobile data under settings/more is enabled... sometimes it will not re-enable itself.
Let me know if this works.. if not I would be happy to help you search up a fix..