I've tried about everything that I know to do and have found suggested around the net. I'm sorry if it's a double post, but I didn't see the problem listed anywhere.
Galaxy Note 3 : Rooted, but worked fine until last week.
I can make calls, send and receive MMS, can send SMS, but not receive. I've been to the Samsung store at Best Buy, Sprint Store, and no one has any idea.
Here is what I have tried:
Factory wipe and reset.
Odin newest stock rom (is this what they consider firmware at the sprint store?)
Installed the SAC23 Rom
Installed other messaging apps
Update prl, profile and all of that
Switched the sim card between phones and it didn't work with a different sim card. Did not work when I went back to the original sim.
Sprint tech support says the network is fine and there are no problems with my account that would cause any issue. Our other phone works fine.
I am at a loss. I'm hoping someone here has an idea. I'm going to go to the sprint store in another town as the BB guys suggested. They're apparently also a repair center.
I don't know enough about how the phones operate to know if what I'm doing would actually change things. It seems that a wipe and different roms not making a difference would seem like a hardware problem to me? I can't imagine a hardware problem only being with receiving if everything else is working. I've only had the phone since November, so I'm hoping that they'll swap me for another phone or something. This is the first phone that I haven't bought the insurance for and of course it's screwed up.
Thanks for any help.;
smocksam said:
I've tried about everything that I know to do and have found suggested around the net. I'm sorry if it's a double post, but I didn't see the problem listed anywhere.
Galaxy Note 3 : Rooted, but worked fine until last week.
I can make calls, send and receive MMS, can send SMS, but not receive. I've been to the Samsung store at Best Buy, Sprint Store, and no one has any idea.
Here is what I have tried:
Factory wipe and reset.
Odin newest stock rom (is this what they consider firmware at the sprint store?)
Installed the SAC23 Rom
Installed other messaging apps
Update prl, profile and all of that
Switched the sim card between phones and it didn't work with a different sim card. Did not work when I went back to the original sim.
Sprint tech support says the network is fine and there are no problems with my account that would cause any issue. Our other phone works fine.
I am at a loss. I'm hoping someone here has an idea. I'm going to go to the sprint store in another town as the BB guys suggested. They're apparently also a repair center.
I don't know enough about how the phones operate to know if what I'm doing would actually change things. It seems that a wipe and different roms not making a difference would seem like a hardware problem to me? I can't imagine a hardware problem only being with receiving if everything else is working. I've only had the phone since November, so I'm hoping that they'll swap me for another phone or something. This is the first phone that I haven't bought the insurance for and of course it's screwed up.
Thanks for any help.;
Click to expand...
Click to collapse
OK, first back up all your data to the desktop of your PC ( music , pics, etc. ) pull battery, reinstall and boot into stock recovery. Now do a factory reset while in stock recovery use the power and volume buttons to navigate. Now pull battery, reinstall and boot into download mode. Use odin to flash whatever .tar you want. ( NC5, NH7, NK4 ) .
Let it go through the first time user boot up, skip through everything do not install any personal info. Once you are at the home page pull the battery, reinstall, boot into download mode what does it say ? It should say status SAMSUNG OFFICIAL on both lines. If one or both say "custom", pull battery and reinstall, boot into recovery do a factory reset and go through the process again.
So many people flash a custom rom have a problem and then odin flash back to stock only once. Which will leave the bootloader in custom status and you end up with a dirty flash. When I go back to stock, I always odin flash 2 or 3 times to make sure it catches all of it.
Here is my thread if you need more info http://forum.xda-developers.com/note-3-sprint/general/samsung-note-3-rom-flashin-basics-t2896440 Enjoy !!!
Awesome. I'll try when i get home. Hope it works!
I've been holding off on rooting this phone and used this as an excuse to put something new On for a rom.....well i want thinking and this thing is still on warranty, but I'm betting they'll reject it some knox has tripped.
Thanks
Related
I am on Koodo in Canada with this phone, and for a long time I was on resurrection remix, and never updated, so I tried to upgrade to the new JB one but I lost my unlock. It was unlocked via Heroez app and worked fine the first time. after alot of trial I got to stock and re rooted my phone following the advice of a very nice xda member Jokesy
http://forum.xda-developers.com/showthread.php?t=1844547
I should add that no matter what I did before him, I tried heroez app maybe 20 times, nothing happened at the end.
He got me root and told me to try Paranoidandroid which I did and it was cool and I kept unlock but it was buggy because I accidently used the not most recent but second most recent, and then i tried upgradeing and it just screwed it all up, so I tried restoreing rom backup to before installing the para originally, with unlock. Nothing worked again. I tried restoring efs backup which I made with unlock. Nothing happened. I even tried just tonight attempting to go back to stock, reroot again. Again nothing happened. Somewhere along the line though instead of asking me for unlock code, it asked for network lock code, and now it says I am on Koodo, but I can't call out or do anything and have no data, or anything. I got all the firmwares that I went back to stock with from sammobile. I tried all for my model and in canada but the one that says sasktel since I restore that first time after paranoid
Not sure what I can do to get this working. Also after the last time mentioned of going back to stock, When I install cwm(I used the method in the link up there) when I go down to install su busybox, it freezes for the first few times after going down one. and it seems my external and internal sd card were switched... I have to go down to internal sd card to get my external stuff
What do you guys recomend? I am leaving this here and then gooing to bed so I will see in the morning
*EDIT*
I also notice before my phone says I am on Koodo, it says telus, but either way it says I have reception for phone calls but only phone calls I think, and the reception bar is grey.
Somehow I can't call out but my girlfriend called me and it got through to my phone?:S
I'm waiting for other guys to come up with useful info that may help u and still keeping an eye on in this thread.
Check your external SD, there is a folder named EFS_BACKUP
make a copy of this folder on your Pc, and don't delete this folder.
It may be useful very soon/later.
Swyped from my Samsung Galaxy SII
Hello XDA! This is kind of long winded, but I'm at the end of my tether with this and all I want is a functioning GS2 back in my hands!
I have an international GS2 that i've owned since they appeared in the UK. I rooted it after a month of running stock and then started flashing ROMs pretty soon after that. I have flashed many many ROMs, all with success and no issue whatsoever.
However....
I now have a GS2 that boots into recovery, boots into download and will boot into a ROM. Once booted into a ROM, it will freeze, either instantly or after a period of minutes. The screen becomes non-responsive yet the ROM seems to function, calls come in and continue and it still connects to a PC to browse storage etc.
I've wiped and flashed a multiple of ROMs - CM, RR, PA, multiple official stocks. Followed all the install instructions as per usual. Never took any shortcuts or whatever.
Inbetween all this the power button stopped working. Took this to my local store, they showed me the water damage, they replaced the button and that was rectified, working again.
So....basically no ROM would work properly at all. I assumed that this was a soft brick of some sort and gave up hope of getting this fixed myself. Took it back to the phone shop, explained the issue and he said it should be repairable, good chance it was just a software issue and that if worst came to the worst it would go on the JTAG and be flashed back to stock and I would lose everything but have a working phone.
Obviously the phone was picked up today and it's still the same. Boot into stock ROM and pretty much freezes instantly.
The phone shop dude said he tried a new screen to see if that was issue, it wasn't. They tested all the connections on the board and there where no shorts apparently. They had it on the JTAG multiple times, that didn't fix it.....
Doe's anyone have any idea what could be the cause. Do I just let it RIP or is there a chance someone out there can fix this.....
Thanks in advance and sorry for the rambling post. I thought I better lay out all that's happened with the phone and the work that has been carried out on it.
G
Did they check the battery?
I assume they did.
Nuke scripts can clean all previous ROMs leftovers and format system will get your device all cleaned up.
If those 2 don't work, hardware it is, swap shops and see.
Sent from the little guy
Could be a GPU issue. If it is then you will need a mobo replacement or replace GPU if possible.
Alternatively you should do a complete clean install or rom which means make sure all the old files and partitions are cleaned before installing a rom. First simply try using a rom/kernel cleaning script and the flash custom or stock rom. Another way would be to format internal and external sd cards via CWM and then flash rom.
If you still have issues after doing above then you have a hardware issue and will need new mobo.
Ok, so I have a serious problem... My phone is locked and when I touch the text bar to enter the password, no keyboard comes up. Important information:
- I just upgraded to jelly bean (the official one that came out today)
- as far as I can tell, everything is working fine, i just can't unlock it
- when I touch the text bar, it makes a noise, but no keyboard comes up
- was working fine immediately after the upgrade
- I got done fixing some settings and locked the screen
- this may have something to do with changing the default keyboard to Google Keyboard (it was acting a little funny immidiately after, like it was crashing)
- I have Android Lost installed, the unlock function isn't working, but others do work
- phone is encrypted
Unless someone has some ideas for me within the next couple hours, I'm going to wipe the phone. Obviously, I would prefer to not do that.
==========================
EDIT:
I've managed to use Android Lost to make some backups of some stuff, but I'm still trying to figure out how to unlock the screen. I've found that I'm able to install apps remotely from google play if that gives gives anyone some ideas.
=============================
EDIT2:
I had another idea. If this is a problem with the keyboard, is there a way for me to change it remotely? Can I install another one via the store?
Alright... I gave up on trying to get passed the lock screen and tried doing a factory reset. I was afraid of the super brick issue, so instead of doing a wipe in recovery mode, I used Kies to reflash it. However, that did nothing. The phone started back up and acted like nothing happened. It asked me for the same password, then got to the lock screen and had the same keyboard issue.
I've tried various roms, but nothing seems to wipe the encrypted information properly. At some point, I got it to forget the password, but it still thinks that one exists. I even rooted it and tried shostock3, but when it boots, it asks for a password. The old password doesn't work, so I can't get passed it. I tried entering the "wrong" password many times and it said it would wipe the phone, but it just restarted to the SAMSUNG boot screen and just sat there. I pulled the battery after half an hour...
I should note that stock gingerbread seems to work fine...
Does anyone have any ideas on how to wipe the encrypted data?
If you can push apps to it, try pushing an app like no lock or something.
Short answer: No.
It is probable that encryption information is stored in the efs (encrypted file system) folder. That's where the imei and other critical stuff is stored. I don't believe anyone who posts here in the I777 forum really has a grasp on how phone encryption works though. I've only seen one other person post here who had an issue with an encrypted phone, and he was unable to solve his problem as far as I know.
If you have a proper backup of the efs partition from before the phone was encrypted, it is possible that you could solve the problem by restoring that partition. But I'm not even sure you could write to that section of the phone memory with adb with the phone in it's current state. Edit: if you can boot into stock gingerbread normally, then you can restore an efs backup, if you have one.
I'm guessing you could send it to Samsung and they could fix it for you probably.
I finally got it working. I'm not sure what combination of things did it, but I had to restore it to stock jelly bean (via kies) to get it to wipe the encryption. I guess the stock rom knows how to properly wipe it when you keep entering the wrong password. After I got it all cleaned up, I put shostock3 back on. When the battery charges back up, I'm going to try encrypting it again (in shostock).
However, now I found another issue (may or may not be a real problem). I wanted to check if the phone was still unlocked, so I dialed *#SIMLOCK# and it says "Connection problem or invalid MMI code."
Tada!
Creepy, my good friend, would be referring to me and as you know SCIU I didn't ever get it to unlock the phone. Oddly enough a stock ICS rom (my mom now has my phone right up the road so I may try this to see if it will work and then go back to ShoStock3) works fine. I have nothing hidden from the phone storage, everything shows up, it is actually unlocked and rooted though not a custom bios err firmware/ROM because when that is put on there the encryption issues come back and the password is asked for. If the correct password is entered (and my KEYBOARD comes up but I didn't change it from the Android/Samsung one) it proceeds to enter whatever it is supposed to (my guess is the POST area like on a computer when it is entering Windows/Linux, etc.) but the screen stays black (ShoStock logo doesn't even appear if I remember correctly or it does show then goes to black loading screen with the Samsung logo and that is it, perm stuck). However I did try flashing back to Gingerbread ROMs and ICS ROMs though not through official KIES.
SCIU I may have to give this a try if my mom don't mind it and see if that helps fix the problem. Thanks for starting this thread. I am sorry I didn't respond to the PM you sent me (my LGOG, Triple OG, OG, TRIPLE OG, Optimus G AT&T Phone has screen cracked twice and is unresponsive on two different phones so I sent that in to warranty repair [rapid heating and cooling issues]) and haven't been on XDA for a week. If there is anything else you need to ask or bounce ideas off of me then I am all for it.
As far as encryption goes, the process works the same as any other encryption algorithms used (MD5/HASH/SHA-!, etc.) using a basic replica of most file systems although mobile storage tends to work a tad differently. Unfortunately, the freezer trick, brute force, nor any other cracking methods I was able to try at home worked to get it to open up. I tried getting into the EFS area of the phone but never could get to the directory or have it display.
Again thanks SCIU and as I stated I may give this a try if my mom don't care.
Eagle
i've the same problem here but i cann't use kies when my phone is locked .... so what can i do??
rawan-omer said:
i've the same problem here but i cann't use kies when my phone is locked .... so what can i do??
Click to expand...
Click to collapse
You can get the full stock jelly bean Odin flashable tar in the Download Repository. See link in my signature. According to sciguy125, flashing stock jb and then inputting repeatedly the wrong password will clear it. I'm not sure how many times it takes, 5 or 10 I think. I've never worked with an encrypted phone. I'm just repeating what I have read others say. I've seen the above posted by at least one other person. You should be able to flash the stock firmware using Odin. The one you want is I777UCMD8
my phone screen is locked (with word password) , Huawei, and the keyboard doesnt show up when i click the box? tried reseting it, cant go to settings whatsoever! i didnt damage my phone in any way either. need help asap!!
moselyy said:
my phone screen is locked (with word password) , Huawei, and the keyboard doesnt show up when i click the box? tried reseting it, cant go to settings whatsoever! i didnt damage my phone in any way either. need help asap!!
Click to expand...
Click to collapse
Friend, this is the forum for the S2 (Samsung), so you won't find anything about Huawei devices here - best to ask your question in the forum for your device.
That being said if you are rooted and have a custom recovery, simply power the device off and boot into recovery and perform a factory reset from there. If that doesn't work do a full wipe (this means wiping /system), then re-flash the ROM/gapps.
me too!!! do you have some tips for me?? i almost fainted when i knew that the keyboard isnt working.... i do have a lot of important files in my phone.
Easy, you fools! JUST KIDDING lol Connect an external keyboard. Restart the phone with the keyboard plugged in and you'll have one chance to input the pass every time you restart. Good luck, bosses!
my phone screen is locked (with word password) , SAMSUNG GALAXY TAB 3V, and the keyboard doesnt show up when i click the box? tried reseting it, cant go to settings whatsoever! i didnt damage my phone in any way either. need help asap!
My sumsang keyboard has stopped I cannot do nothing because is secure by password can you help please
I got the same problem but everything on my phone is fine except it doesn't let me enter the password I dnt wanna factory reset it cause I got important pictures in it any suggestions on how to get my keyboard working.
Solution that worked for me
Hello all,
I usually don't post things around, but something told me to do this, since I don't see any threads talking about this solution.
My solution was the following:
Went to google play store on my computer via chrome. Logged in to the user attached to my play store and re-installed all keyboard apps I have.
That worked beautifully and hope this helps other people!!
So I posted the following on a few other places
(please expand)
I am in desperate need of help . Yesterday, I woke up and went on my phone and it was acting strange. It was saying that apps that I wasn't using had stopped working or something like that, which was pretty weird, so I decided to restart it. However, when I tried to turn it on again, it got to the carrier screen (I have AT&T) it didn't do anything after. It just stayed on that screen and vibrated in a pattern. I was able to hold home + power + volume down to restart it, and I was able to get to the recovery options screen. I tried clearing the cache and all the data, but no luck. I tried flashing the stock firmware but I couldn't find anything new enough. I had rooted my phone about 5 days earlier, but it had worked perfectly fine up until yesterday. I tried everything I could think of and find online. I recently called AT&T up and they're sending me a new phone, but I have to send my phone to them, and I feel almost certain that they'll find that I've been messing with it. Whether it's the giant lock with the word "Custom" above it, or something in the files. I have 10 days to send it in to them and I need a way to either fix my phone, or wipe ALL of my phone's data before then, but I feel like completely wiping everything might void the warranty as well. I'm not even sure that the root caused the problem.
I do have friends who have the same phone as me, would it be possible to somehow get the most recent firmware off of one of their phones and get it on to mine? I have the G930A and I couldn't find firmware recent enough for my device. I have read A LOT about this issue in the past day and I vaguely remember something about being able to get someone at Best Buy or some other store to flash the most recent firmware onto the phone? Is something like that possible?
Please help, I can't afford the $600+ if it doesn't pass. Any and all ideas are welcomed. Thanks .
After reading some stuff here, I have found out that I can somehow make a backup of the stock firmware. I wouldn't actually be using my phone to make the backup since I don't actually have the stock firmware. I wouldn't be using my phone to make the backup, I have friends with the same phone and carrier. All I need is direction on how to do it. I have a Galaxy S7 (not the bomb edition) and my carrier is AT&T, although I'm not sure that's needed.
first do a factory reset then flash latest stock firmware from sammobile
messi2050 said:
first do a factory reset then flash latest stock firmware from sammobile
Click to expand...
Click to collapse
sammobile.com doesn't have G930A which I need. I've been finding it from other places but none of them have worked so far.
Hello all...hoping to get some assistance with this thing. Long story short, debloated it due to horrid battery life and high heat. Everything was great until about a week ago when my settings app go renamed somehow. Tried fixing it but couldn't find the com.android.settings file with the correct signature for my phone (AT&T, US Model, unlocked, not rooted).
It's been working fine except no settings...so I backed up the usual stuff and had plans to do a factory reset this weekend. A few hours ago I picked it up and it went all wonky on me. Upon boot, it comes up to the lock screen and then the screen just starts turning on/off. I'm unable to bring up the passcode screen...but, am able to bring up the power menu by holding the power button. But, can't power down or get into safe mode that way. After about 5 seconds of doing this, it reboots. Rinse and repeat. Safe mode via buttons starts, but, does the same thing.
I am able to get into both recovery mode and download mode though. I can view logs/etc.
Normally, I'd just ***** and moan, then do the factory reset, However, I made one huge oversight when I backed up my data earlier this week and forgot to backup my notes. There's about a dozen of them, pages and pages long with all the medical details regarding my sons illness that I've been tracking for years. It's a nightmare dealing with different Dr's all the time so I've logged it all on the phone. Unfortunately, the best app I've found for it doesn't do cloud storage and keeps them saved as local txt files on the device.
Is there any hope I can somehow pull the files using recovery/download mode or utilize the logs to determine the errors and fix it enough to be able to get them? I'm fairly tech savvy and have ADB installed. I'm super ADD though and my head is just spinning trying to sort through all the possible posts regarding trying to do this...many being for older phones.
Absolute worst case, is there a legitimate service that would be able to do it?
Any help recovering my son's medical notes would be really really appreciated.
RiBBiTeDD said:
Hello all...hoping to get some assistance with this thing. Long story short, debloated it due to horrid battery life and high heat. Everything was great until about a week ago when my settings app go renamed somehow. Tried fixing it but couldn't find the com.android.settings file with the correct signature for my phone (AT&T, US Model, unlocked, not rooted).
It's been working fine except no settings...so I backed up the usual stuff and had plans to do a factory reset this weekend. A few hours ago I picked it up and it went all wonky on me. Upon boot, it comes up to the lock screen and then the screen just starts turning on/off. I'm unable to bring up the passcode screen...but, am able to bring up the power menu by holding the power button. But, can't power down or get into safe mode that way. After about 5 seconds of doing this, it reboots. Rinse and repeat. Safe mode via buttons starts, but, does the same thing.
I am able to get into both recovery mode and download mode though. I can view logs/etc.
Normally, I'd just ***** and moan, then do the factory reset, However, I made one huge oversight when I backed up my data earlier this week and forgot to backup my notes. There's about a dozen of them, pages and pages long with all the medical details regarding my sons illness that I've been tracking for years. It's a nightmare dealing with different Dr's all the time so I've logged it all on the phone. Unfortunately, the best app I've found for it doesn't do cloud storage and keeps them saved as local txt files on the device.
Is there any hope I can somehow pull the files using recovery/download mode or utilize the logs to determine the errors and fix it enough to be able to get them? I'm fairly tech savvy and have ADB installed. I'm super ADD though and my head is just spinning trying to sort through all the possible posts regarding trying to do this...many being for older phones.
Absolute worst case, is there a legitimate service that would be able to do it?
Any help recovering my son's medical notes would be really really appreciated.
Click to expand...
Click to collapse
Man, i'm so sorry to hear that :/
Sience you have access to recovery, did you try to wipe only cache partition and hit repair apps(also in recovery)?
I'm also using debloated device and i dont have any problems with it
nocio said:
Man, i'm so sorry to hear that :/
Sience you have access to recovery, did you try to wipe only cache partition and hit repair apps(also in recovery)?
I'm also using debloated device and i dont have any problems with it
Click to expand...
Click to collapse
Yeah...that's the first thing I tried after safe mode failed. :\
There's quite a few folks reporting similar issues since the last OTA update a couple weeks ago.
Usually I delay until I get a chance to restore then allow it...this one didn't even give me a chance. I was using my phone when it popped up. No option to remind me later. When I tried to exit it counted down from 10, rebooted and installed.
RiBBiTeDD said:
Yeah...that's the first thing I tried after safe mode failed. :\
There's quite a few folks reporting similar issues since the last OTA update a couple weeks ago.
Usually I delay until I get a chance to restore then allow it...this one didn't even give me a chance. I was using my phone when it popped up. No option to remind me later. When I tried to exit it counted down from 10, rebooted and installed.
Click to expand...
Click to collapse
I have one idea, it may seem unusual but it may work.
Try to remove sim card and than boot device
nocio said:
I have one idea, it may seem unusual but it may work.
Try to remove sim card and than boot device
Click to expand...
Click to collapse
Thanks for the idea. But, yeah, tried that to already...cleared cache and repaired apps afterwards too. Tried it with cable, tried a 2.0 cable too.
No dice.
The app repair works just fine and then it does the same thing when lock screen tries to appear.
RiBBiTeDD said:
Thanks for the idea. But, yeah, tried that to already...cleared cache and repaired apps afterwards too. Tried it with cable, tried a 2.0 cable too.
No dice.
The app repair works just fine and then it does the same thing when lock screen tries to appear.
Click to expand...
Click to collapse
Only thing that came to my mind is to download latest firmware for your device than flash it via odin
EDIT: but be carefull with that. Odin have box to untick factory reset but i didnt do that a loooooooooong time so i dont know if something is changed
nocio said:
Only thing that came to my mind is to download latest firmware for your device than flash it via odin
EDIT: but be carefull with that. Odin have box to untick factory reset but i didnt do that a loooooooooong time so i dont know if something is changed
Click to expand...
Click to collapse
Yeah, I figured that'd be my last shot at it... I've read the horror stories of tripping Knox even with factory firmware.
Was just really hoping there was some way to yank the stuff using recovery or download modes.
RiBBiTeDD said:
Yeah, I figured that'd be my last shot at it... I've read the horror stories of tripping Knox even with factory firmware.
Was just really hoping there was some way to yank the stuff using recovery or download modes.
Click to expand...
Click to collapse
I think that you can't trip Knox only when you flash official firmware over unlocked bootloader and custom ROM, but I'm not so sure.
Last time I did that is when I had Samsung Galaxy S2 and flashing official firmware over official firmware and that didn't trip the Knox counter
Does flashing genuine firmware trip knox?
Hi It's been a while since I bothered flashing firmware so I am not upto date with how things work now. My questions are I am currently on 02s version of firmware and would like to go samsungs version so I can take part in things like the one...
forum.xda-developers.com
Here you can see that flashing official firmware over official firmware(i'm guessing that you are not rooted) won't trip knox counter
nocio said:
Does flashing genuine firmware trip knox?
Hi It's been a while since I bothered flashing firmware so I am not upto date with how things work now. My questions are I am currently on 02s version of firmware and would like to go samsungs version so I can take part in things like the one...
forum.xda-developers.com
Here you can see that flashing official firmware over official firmware(i'm guessing that you are not rooted) won't trip knox counter
Click to expand...
Click to collapse
Awesome! Thank you!
I was able to get the files...for others in the same boat, here's a link to what worked for me:
Help finding correct firmware and installing for AT&T SM-G991U.
Hello all...I'm a fellow victim of the OTA updates screwing us debloaters currently stuck in a boot-loop. I'm trying to recover my the past several years text notes containing all the medical details for my son's illness. Details on that can be...
forum.xda-developers.com