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My co-workers phone service got cut off recently, and after it was re-connected, she lost 4G. I had her on Synergy 255 and had the latest radios I found which was CDMA: 1.48.00.0906 LTE: 0.01.78.0906. Even when I updated her to Synergy 262, the problem persisted.
Anyone know what might have happened, I know the recent OTA update for gingerbread has been giving people problems, is it possible the OTA update problem also affected her phone since she was already in gingerbread?
I just put BAMF Forever 1.0.7 on her phone, and it's still only able to connect to 3G, is the problem on verizon's side?
Check your settings in say an app like LTE on/off make sure she is in LTE mode or cdma/LTE
Sent from my Thunderbolt using XDA App
Grnlantern79 said:
Check your settings in say an app like LTE on/off make sure she is in LTE mode or cdma/LTE
Sent from my Thunderbolt using XDA App
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Click to collapse
tried to put her on LTE mode only a few time before, and she can only get 1x speed.
Unroot it, return to stock with the full RUU and see if its busted. If it is you probably have a bad radio in the phone...I had to send my first TB back a week after I got it for this reason.....
Customer service was very helpful believe it or not, just make sure you tell them you have already done a hard reset on the phone, done the OTA's and 4G still doesn't work. The will ask you your build number, etc. to make sure it matches what's "in the system".
So just return to unrooted Froyo, do any and all upgrades to get it current, if it still doesn't work you should be able to get a new phone.
wrich73 said:
Unroot it, return to stock with the full RUU and see if its busted. If it is you probably have a bad radio in the phone...I had to send my first TB back a week after I got it for this reason.....
Customer service was very helpful believe it or not, just make sure you tell them you have already done a hard reset on the phone, done the OTA's and 4G still doesn't work. The will ask you your build number, etc. to make sure it matches what's "in the system".
So just return to unrooted Froyo, do any and all upgrades to get it current, if it still doesn't work you should be able to get a new phone.
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Click to collapse
I'm hoping I don't have to go there, but it seems I'm not the only one with the problem, since I found some people with similar dilemma on the radio thread.
Sent from my HTC Glacier using XDA Premium App
Sim card
Another idea is that the sim card is dead.
Verizon 4G sim cards can't be reactivated once their deactivated, this happens when you try activate a 3G phone on verizon from a 4G phone, the sim will be dead in 24 hours, I'm guessing the problem may be the same here, once the SIM was disconnected in the system, it can't be reactivated.
Unfortunately to get a new sim, you'll still have to return to unrooted stock to get support from Verizon, but I expect the phone itself is just fine.
Verizon employees are still somewhat inexperienced dealing with these 4G sim cards from what I've seen in stores, so they may have failed to account for that when they reactivated the service.
That seems more likely to me than the phone just happened to break when the service was disconnected.
Did you ever try just flashing another radio? It's worth a try. I would try flashing the radios from the 1.70.605.0 build.
movielover76 said:
Another idea is that the sim card is dead.
Verizon 4G sim cards can't be reactivated once their deactivated, this happens when you try activate a 3G phone on verizon from a 4G phone, the sim will be dead in 24 hours, I'm guessing the problem may be the same here, once the SIM was disconnected in the system, it can't be reactivated.
Unfortunately to get a new sim, you'll still have to return to unrooted stock to get support from Verizon, but I expect the phone itself is just fine.
Verizon employees are still somewhat inexperienced dealing with these 4G sim cards from what I've seen in stores, so they may have failed to account for that when they reactivated the service.
That seems more likely to me than the phone just happened to break when the service was disconnected.
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Click to collapse
You we're exact on the mark about the sim registration. I told her to replace the sim. And sure enough it worked after it was activated. Glad I didn't I have to resort to going stock and unrooting... She probably would've beat me up...
Sent from my A500 using XDA Premium App
Hello,
I have an HTC Aria originally on ATT in the US. I currently have no sim and haven't had one for like 1 1/2 years. I recently turned it on using wifi and it intermittently will just shut down and reboot. Any idea whats going on? This happens all the time. I can't get over the air updates since it is still locked to att. I don't have a sim card in there so can't get att updates. Please help?
androidcactus said:
Hello,
I have an HTC Aria originally on ATT in the US. I currently have no sim and haven't had one for like 1 1/2 years. I recently turned it on using wifi and it intermittently will just shut down and reboot. Any idea whats going on? This happens all the time. I can't get over the air updates since it is still locked to att. I don't have a sim card in there so can't get att updates. Please help?
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Click to collapse
It's a known problem with the phone, and no one really knows for sure why it's happening. The only proven solution is to put a SIM card in the device -- and even then, it actually needs to be a recent SIM card, too, not an older one, for reasons that aren't clear.
My suggestion is to walk into an AT&T store and ask if they can give you a non-activated SIM card to put in your phone.
You can read more about it here: http://forum.xda-developers.com/showthread.php?t=1650934
Had a Rezound from Asurion running 4.03.605 and Hboot 2.27. All was well. Left Los Angeles on 12/21. Arrived the next day in the Bay Area on 12/22. And since then? Not able to make or recive a call. All else works: 4G, internet, texting. Just calls. On the phone with Verizon for 1 hour, resettting all data info to my account and phone, no luck. Two hours in store getting new SIM and resetting system...no luck. Another Asurion replacement sent....new SIM card and THE SAME THING! Issue was escalated to Verizon networking team and I spent two hours on the phone yesterday trying to determine issue. Now if the SIM card and all matching items (IMEI) matched up, it should all work, right? The same SIM card was put into two different rezounds...one rooted, one not (fresh out of box) and neither could make a call. The tech finally stated that the software on the phones was the global leak of 4.03 and not a release authorized by Verizon...my reaction - "What?" The tech went so far as to suggest installing the last global leak - 4.05 and new radios and see what happens. Did just that...AND STILL NOTHING. Phone is perfect. Just no phone. Call goes out, connects, then lost. Same for incoming. No one seems to have a solution except blaming the phone software, tower differences between here and L.A....on and on. I find it all BS....because if the plder 4G SIMS are not compatibile, wouldn't many people across the USA have issues? So I come to ask for some of your thoughts. I am plagued right now. Have lost income due to my lack of access and reachability. And being two months shy of my anniversary for an upgrade, the great Corporation will not budge and get me a new working phone. This is a nightmare. I only imagine that as soon as I get back to Los Angeles, the phone will "miraculously" work again.
FYI: I had my original Rezound running 4.05 and Hboot 2.28 back in July 2013...came to the same trip LA->Bay Area. Never had a problem.
Thanks for your time all!
New Sim and different phone with same issues really points to the issue being with the carrier... Not much you can do unfortunately.
Sent from my Nexus 4 using Tapatalk
acejavelin said:
New Sim and different phone with same issues really points to the issue being with the carrier... Not much you can do unfortunately.
Sent from my Nexus 4 using Tapatalk
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Thanks, ace. Try geting Verizon to understand that...now that's the a whole other issue. Wish me luck!
gjrscribe said:
Thanks, ace. Try geting Verizon to understand that...now that's the a whole other issue. Wish me luck!
Click to expand...
Click to collapse
ust outta curiosity...do you have data roaming and everything enabled under mobile network settings...that would be my only guess....if not then yes it is verizon...the fact that on 2 seperate phones there is an issue is what gives it away...there is a leaked hboot and radios of hboot 2.28 and the 2.23 radios but idk if this will help your issue
REV3NT3CH said:
ust outta curiosity...do you have data roaming and everything enabled under mobile network settings...that would be my only guess....if not then yes it is verizon...the fact that on 2 seperate phones there is an issue is what gives it away...there is a leaked hboot and radios of hboot 2.28 and the 2.23 radios but idk if this will help your issue
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Click to collapse
Of the two phones I have in my possesion, one is total stock 4.03.605.....wiped it clean. No calls. The other phone I hacked with Hboot 2.28 and the current radios + 4.05 software....still nothing. A lot of what the senior tech told me is that no phones use those big old SIM cards anymore. Heck, he couldn't even find ONE store that a similar phone I could swap my SIM into in order to see if a call could be made. 1 week now with no phone and no restitution from Verizon. All they want to do is seed me to the Edge program. No dice. I'm fighting this to the end It's clear as day this problem is WAY beyond my control or the phones....all on VZW.
gjrscribe said:
Of the two phones I have in my possesion, one is total stock 4.03.605.....wiped it clean. No calls. The other phone I hacked with Hboot 2.28 and the current radios + 4.05 software....still nothing. A lot of what the senior tech told me is that no phones use those big old SIM cards anymore. Heck, he couldn't even find ONE store that a similar phone I could swap my SIM into in order to see if a call could be made. 1 week now with no phone and no restitution from Verizon. All they want to do is seed me to the Edge program. No dice. I'm fighting this to the end It's clear as day this problem is WAY beyond my control or the phones....all on VZW.
Click to expand...
Click to collapse
OR....you can get a micro sim from them and buy a microsim to normal sim adaptor like this one http://www.walmart.com/ip/Small-Min...-Adapter-For-iPhone-4-4S-4GS-4th-Gen/28911641 ....im actually doing this currently with a straight talk microsim in the rezound....but again did you ensure all roaming settings are enabled under settings>mobile networks
REV3NT3CH said:
OR....you can get a micro sim from them and buy a microsim to normal sim adaptor like this one http://www.walmart.com/ip/Small-Min...-Adapter-For-iPhone-4-4S-4GS-4th-Gen/28911641 ....im actually doing this currently with a straight talk microsim in the rezound....but again did you ensure all roaming settings are enabled under settings>mobile networks
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Done it all with the roaming settings, thanks. But as we all surmise, it's Verizon's problem...old phone can't connect with current networks. They need to admit this and get me a new phone.
8 days with no phone capability and counting.
Just tell then it's your work phone, and that you need it for your job or else. Even most prepaid companies like SraightTalk would replace it of it was your work phone. ST even upgrades you, because it is their fault and not yours.
Sent from my Rezound using Tapatalk
if u use another sim its not working ?
its sounds like hw problem
Proz00 said:
if u use another sim its not working ?
its sounds like hw problem
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Two phones and two different SIMs... Very unlikely to have identical hardware issues in two different refurbished phones that is region specific.
Sent from my Nexus 4 using Tapatalk
I thought I'd share this deal I found on eBay, I bought one a few weeks ago but unfortunately I don't get it for another month, since I live in mexico and a family member has to bring it to me, but I think for $260 its an awesome deal
Here's the link http://www.ebay.com/itm/191516989450
Also i wouldn't hesitate to long, they had this deal a few weeks ago when I got mine and it only lasted a few days.
Edit: it's at $250!
Thanks for sharing, please let us know when you get the device.
does this version work with T-Mobile HSPA?
gwmkwan said:
does this version work with T-Mobile HSPA?
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I'd look for T-Mobile HSPA bands and look what bands this device supports, I think it gets LTE as well
I ordered one and got it already.
Works great on t-mobile. 20 megs down!
Only problem I am having is that I have been unable to update to lollipop.
This is most likely due to the fact that I have a t-mobile sim in there instead of an AT&T one
wangjaroni said:
I ordered one and got it already.
Works great on t-mobile. 20 megs down!
Only problem I am having is that I have been unable to update to lollipop.
This is most likely due to the fact that I have a t-mobile sim in there instead of an AT&T one
Click to expand...
Click to collapse
I think it's because the update rolls out in waves, a lot of people still haven't got it
I order one just now. Its now at $250. I will be using it on T-mobile. My main is the Note 4.
just made a thread with a questiong about this i hope they delte it now but i am ordering one of these now and was wondering about the tmobile situaton as well.. Will i get the update to lolipop with a tmobile sim? also will i still have fast lte speeds? im getting like 50 down in lansing and detroit area . The reaso i ask is becasue i found this post on amazon in the coments
CONS for T-Mobile users! And these are Deal Breakers for me.
* 4G LTE is ultra SLOW! While the symbol shows 4G LTE, the speed is just good 3G speeds. My max was 5 to 6 Mbps down and about the same up. Compared to my S2 and S3 on the exact same spot on my desk, get 15-20 Mbps on the S2 and 25-30+ Mbps on my S3!
* Hotspot feature will NOT work on T-Mobile. This has been confirmed by me calling AT&T, T-Mobile, and Samsung support lines. If you need your T-Mobile hotspot service, then this phone is a no go. (NOTE: the XDA forum and other sites have a hack that requires you to root the phone and then do multiple steps each time you want to enable the hotspot, this is a deal breaker for me
cheddaface said:
just made a thread with a questiong about this i hope they delte it now but i am ordering one of these now and was wondering about the tmobile situaton as well.. Will i get the update to lolipop with a tmobile sim? also will i still have fast lte speeds? im getting like 50 down in lansing and detroit area . The reaso i ask is becasue i found this post on amazon in the coments
CONS for T-Mobile users! And these are Deal Breakers for me.
* 4G LTE is ultra SLOW! While the symbol shows 4G LTE, the speed is just good 3G speeds. My max was 5 to 6 Mbps down and about the same up. Compared to my S2 and S3 on the exact same spot on my desk, get 15-20 Mbps on the S2 and 25-30+ Mbps on my S3!
* Hotspot feature will NOT work on T-Mobile. This has been confirmed by me calling AT&T, T-Mobile, and Samsung support lines. If you need your T-Mobile hotspot service, then this phone is a no go. (NOTE: the XDA forum and other sites have a hack that requires you to root the phone and then do multiple steps each time you want to enable the hotspot, this is a deal breaker for me
Click to expand...
Click to collapse
The guy on post #5 says he is getting 20mbps down? Well, this will be my secondary phone. I will be testing out the speed and will post back here.
chong67 said:
The guy on post #5 says he is getting 20mbps down? Well, this will be my secondary phone. I will be testing out the speed and will post back here.
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this will also be my second phone but will be sharing sim card time with my moto x second gen... Do you think we will still get the 5.1 ota update with a tmobile sim?
You don't know how lucky you guys are, here in mexico it's rare for me to see 1MB/S, I almost always average 300KB/S, and that's on H+, I'd love to have 5 MB/S
cheddaface said:
this will also be my second phone but will be sharing sim card time with my moto x second gen... Do you think we will still get the 5.1 ota update with a tmobile sim?
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Click to collapse
I was just looking around XDA, it says you will NOT get the update with a T-Mobile sim card,because it has to connect to its servers, and it won't allow a T-Mobile phone to connect, maybe you can update with Samsung kies, I'm going to have my brother update mine before I get it.
SmokeyTech1 said:
I was just looking around XDA, it says you will NOT get the update with a T-Mobile sim card,because it has to connect to its servers, and it won't allow a T-Mobile phone to connect, maybe you can update with Samsung kies, I'm going to have my brother update mine before I get it.
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Click to collapse
this is not good news at all i just got the phone over night shipped just to find out i cant get lolipop, i really hope there is a work around soon its been a while since i rooted a samsung device hopfully there is a way to still get the update for us Tmobile users
cheddaface said:
this is not good news at all i just got the phone over night shipped just to find out i cant get lolipop, i really hope there is a work around soon its been a while since i rooted a samsung device hopfully there is a way to still get the update for us Tmobile users
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If you know someone with an att sim card have them put it in, update it, then take it out, or maybe even get a prepaid sim card
Edit: what if someone extracted the update, then we just manually install
SmokeyTech1 said:
If you know someone with an att sim card have them put it in, update it, then take it out, or maybe even get a prepaid sim card
Edit: what if someone extracted the update, then we just manually install
Click to expand...
Click to collapse
thats what im doing now calling everyone in my phone to see who has att service with a nano sim that i can use for 10 min
cheddaface said:
thats what im doing now calling everyone in my phone to see who has att service with a nano sim that i can use for 10 min
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Click to collapse
I edited my last post, if someone nice enough on XDA extract the update for the ATT model we can manually flash it, since root isn't required to flash ota updates
SmokeyTech1 said:
I edited my last post, if someone nice enough on XDA extract the update for the ATT model we can manually flash it, since root isn't required to flash ota updates
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Click to collapse
that would also be nice
cheddaface said:
this will also be my second phone but will be sharing sim card time with my moto x second gen... Do you think we will still get the 5.1 ota update with a tmobile sim?
Click to expand...
Click to collapse
I got Tmo and 3rd phone after is just $10 more. So cheap. I now own two SIM Card. I read you have to get a ATT SIM card to update any LP. Oh well.
chong67 said:
I got Tmo and 3rd phone after is just $10 more. So cheap. I now own two SIM Card. I read you have to get a ATT SIM card to update any LP. Oh well.
Click to expand...
Click to collapse
i found a friend on att but his sim card is micro not nano so i wonder if att will let him activate a new nano sim just for 1 day so i can use it and get the update, worst come to wrost i guess i will need to get a prepaid service on att to get the sim
I Need help.
I put my T-mobile nano sim in. The phone call work. At first my data (saw 4G LTE) work. Now it doesnt work anymore. I try to access webpage and it say no data service. I have it on data roaming and it say T-mobile. What other settings to modify and verify?
Thanks!
Edit - Got it working after following a APN setting from my real Tmo phone and just type everything in this phone and now I get data. I am getting 4G LTE icon.
OK, so I was with T-Mobile forever, and I bought this phone from them at launch. I decided to switch over to MetroPCS by T-Mobile because it's cheaper, so I paid off my phone then unlocked it (Even though I didn't need too, the Metro SIM worked in it before I unlocked it).
It worked fine for two weeks, and I had WiFi calling and everything, and then the RJ5 (I believe?) update came out, and when my phone booted up it said new sim detected, and WiFi calling was gone. My APN settings were set to MetroPCS', so I set it back to the T-Mobile one since it's essentially the same network, but the WiFi calling option is *completely* gone; it's not there, trust me. I call MetroPCS support and they said they can't enable it for devices that weren't bought from them, and I tried to argue like sure you can, send it up to a higher level support team, but I could hardly understand her and gave up.
I went into a MetroPCS store and they had a spare T-Mobile SIM, popped it in, boom WiFi calling was back.
Come OneUI Pie update one, I opt in and update, and voila, WiFi calling is back!
I just downloaded the second update last night, and now it's gone again. This **** is driving me crazy, if anyone can help me figure out a way to fix this I will love you forever.
Wow, that was a gripping good yarn! I think there's a good chance that if you switch to the unlocked G965U1 firmware, it might work. I have an unlocked Verizon S9+ running on TMO, and once I flashed it to U1, wifi calling and volte worked automatically. I'm not positive how it will be with Metro but it is worth looking into. When you flash the collect unlocked firmware, when the phone boots up it will detect your sim and then reboot and configure all the settings for you.
P.S. I don't suppose there's Metro firmware out there?
I don't think there's Metro firmware, because my updates still come from T-Mobile. T-Mobile owns Metro. So what you're saying is flash the firmware via Odin and my phone would be like truly unlocked and I would get updates from Samsung rather than T-Mobile? I don't want to go through all this if it isn't a a certain fix, but sadly there's no way to tell that.
YrrchSebor said:
Wow, that was a gripping good yarn! I think there's a good chance that if you switch to the unlocked G965U1 firmware, it might work. I have an unlocked Verizon S9+ running on TMO, and once I flashed it to U1, wifi calling and volte worked automatically. I'm not positive how it will be with Metro but it is worth looking into. When you flash the collect unlocked firmware, when the phone boots up it will detect your sim and then reboot and configure all the settings for you.
P.S. I don't suppose there's Metro firmware out there?
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Click to collapse
I don't think there's Metro firmware, because my updates still come from T-Mobile. T-Mobile owns Metro. So what you're saying is flash the firmware via Odin and my phone would be like truly unlocked and I would get updates from Samsung rather than T-Mobile? I don't want to go through all this if it isn't a a certain fix, but sadly there's no way to tell that.
For some carriers, the Wifi calling requires the phone to have carrier firmware. Verizon is one. I bought my 9+ from Samsung unlocked, and it didn't have wifi calling on Verizon until I reflashed the phone (using Patched ODIN) to a Verizon firmware and Wifi calling works... as does the Verizon bloat, but most of that can be disabled with Package Disabler pro or similar app.
creedicd said:
For some carriers, the Wifi calling requires the phone to have carrier firmware. Verizon is one. I bought my 9+ from Samsung unlocked, and it didn't have wifi calling on Verizon until I reflashed the phone (using Patched ODIN) to a Verizon firmware and Wifi calling works... as does the Verizon bloat, but most of that can be disabled with Package Disabler pro or similar app.
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Click to collapse
I don't think MetroPCS has it's own firmware for the s9+. Plus, they're owned by T-Mobile now. The plan I'm on is called MetroPCS by T-Mobile lol. This is driving me nuts.
C-4Nati said:
I don't think MetroPCS has it's own firmware for the s9+. Plus, they're owned by T-Mobile now. The plan I'm on is called MetroPCS by T-Mobile lol. This is driving me nuts.
Click to expand...
Click to collapse
Out of curiosity I read around a little bit and it seems to be really hit and miss, which definitely seems to match up with your experience. I did find this post on Reddit from someone saying they got Wi-Fi calling to work with a Metro Sim: https://www.reddit.com/r/tmobile/co...g_volte_not_working_with_metropcs_sim/cymnvhf
Have you come across that, tried any of that?
YrrchSebor said:
Out of curiosity I read around a little bit and it seems to be really hit and miss, which definitely seems to match up with your experience. I did find this post on Reddit from someone saying they got Wi-Fi calling to work with a Metro Sim: https://www.reddit.com/r/tmobile/co...g_volte_not_working_with_metropcs_sim/cymnvhf
Have you come across that, tried any of that?
Click to expand...
Click to collapse
I have not, thanks for the link, I shall try that. Funnily enough, there was a hotfix pushed out last night and WiFi calling not working was on that list. I now have the WiFi calling icon in the notification bar, and it shows like it's on, but it doesn't actually work, and me pressing it does nothing. The setting itself still isn't in connections or anywhere in the settings. This is so dumb, lol.