[Q] Constant Flashing red LED help - Xperia Z2 Q&A, Help & Troubleshooting

i think i already know to the answer to this but want your opinions on it today i decided to get a charging dock (suspected cheep one) came in a Sony box but the dock had no Sony logos noticed this after what happed. anyway it charged the phone up no problem but my daughter 3yr old put it on the dock again but the wrong way and now the phone wont turn on and has a constant flashing red LED when its plugged in the charger or pc. i tried the vol+ and power and vol- also and even the red button next to the sim card i even tried the Sony companion but since the pc cant see the phone plugged in the the Companion cant do its magic.
i know its probably fried but if any of you have had this issue or similar and got it to work i would love some advice

I had the same problem on my Z1c, it just began for different reasons. But still the same flashing light, no vibrations, no turning on nor recognition by pc companion. In the end the warranty service swapped the motherboard as it had lost communication with the battery somehow.
As I understand it, the motherboard thinks that the battery is completely empty and you keep plugging the charger in and out. That's where the flashing red light comes from and that's why you can't turn your phone on - the battery is "empty".

I got it working again I had to take the back off thankfully not that hard and just disconnect the battery and reconnect it and send sprung back in to life again
sent from my gorgeous Sony Z2

Related

[Q] Xperia X10 does not start but only the RED LED blinks on charging

Hi,
I have an Xperia X10 and it was working fine until last night. I had put it on charge overnight but when I woke up in the morning, I could see RED LED blinking and the phone will not boot up (re-start).
I have tried many suggestions found on the blog (taking out the batter, putting the phone on charge and then putting back the battery). This has not helped and my phone is till dead.
Any clue/suggestions on how to get this issue resolved?
Thanks!
Would try different charger / charger cable or charging from pc sounds like flat battery more than anything else
Kieron
sent from a x10i multitouch using a different rom every day
Sounds like a flat battery.
Could be faulty battery/charger. Try different ones.
Sure, will try out your suggestions and use a new battery.
Does any one know what it means when the RED LED flashes for continuously three times when the phone is getting charged via the main (and not USB)?
The red flashing led pattern does not indicate more than something is not working accordingly so there's no way to tell from this exactly what has caused this.
I would try a different charger if possible and if this does not help, bring the phone to the store for a warranty repair. Hope it can be sorted easily and quick.
-Markus
Sony Ericsson Answers Team
Markus-SEAnswers said:
The red flashing led pattern does not indicate more than something is not working accordingly so there's no way to tell from this exactly what has caused this.
I would try a different charger if possible and if this does not help, bring the phone to the store for a warranty repair. Hope it can be sorted easily and quick.
-Markus
Sony Ericsson Answers Team
Click to expand...
Click to collapse
If you're from SE why are you on freakin XDA?
i found it was my charger that was the problem. i would leave it for ages and never recieve charge but if i shifted the cable or wiggled it a bit the charge would start
red flashing light means its on power but recieving enough charge to switch on i think. like when you try to turn your phone on when the batteery is completely flat
Or simply a dead, malfunctioning battery.
Had one of those battery, and it did that when charged..
PlayGunsta said:
If you're from SE why are you on freakin XDA?
Click to expand...
Click to collapse
He's scouting to see if the bootloader has been compromised! Lol.
Sent from my Delorean using a flux capacitor!
Red light issue happened to me once.i fixed it by leaving the cable in(while charging) and removing the battery. I then put the battery back in and green light!
Sent from my X10i using XDA App
Could be a broken USB port. It's a fairly common problem.
I just had the same problem with my X10. I left it charging overnight and now the phone won't turn on. All I get are 3 red lights blinking when I try to turn it on. I already tried a different charger and still no luck. Once when I plugged it into my PC I got it somehow to turn on, the deviced booted up but when it got into the initial screen it turned off
Wasn't the phone supposed to turn on even without the battery? I mean, can't I plug the charger and try to turn on my phone or it will only work with a battery?

Phone going dead after a large Outlook e-mail synchronization

Hi guys,
I'm repasting what I wrote in my previous thread hoping you can have a clearer view of my issue.
My phone has the standard ROM, WP 6.5, nothing changed
I never flushed the phone, never formatted it, etc, everything is legit!
My TG01 has died many months ago and now I'm looking into ways of having it re-activated. I will explain to you my possible theories why it died, so maybe some of you will have an idea how to fix it
- For the first 4-5 months I only used PC USB (synchronization) charging, as I had a UK mains which obviously does not work in Europe. I noticed that the battery indicator was never really accurate, showing me the battery levels very vaguely.
- I often synchronized my Outlook e-mails with my mobile phone, one day my phone died when I chose to synchronize all e-mails. It died to an extent that the battery was completely empty. My PC wouldn't recognize it and it would only start for 5 seconds (the red led lamp would shine) and then die...
I somehow managed to revive it with my normal charger but afterwards it used to overheat quite a lot...
- One day I left it to synchronize again and the battery died on me again (at least that's what I think had happened)... the difference that USB PC charging did not work anymore as well mains charging. I was desperate enough to buy a replacement battery from eBay and I still have the same story. When I connect the phone to the charger I don't even see the diode lighting up anymore.. NOTHING. Any tips?
Could it be that the replacement battery is also so empty that even a mains can't charge it anymore? I heard someone mention something with cutting a wire etc, ... would that help me? IF so.. how do you exactly do that?
Thanks!
Hi guys,
So far no luck in getting updates from you, but I've got an update for myself:
I somehow managed to get the LED diode turn red when I connected it to the computer, which should be indicating the fact that the phone is charging, right? When I try to power it up the device manager recognizes a device called TOSHIBA DL... does this mean my phone is in some sort of emergency state?
The screen lights up a bit as well, but remains black.
yess this means your tg01 is NOT bricked. try take your battery out and put it back in so its totaly switched off then press n hold CAMERA, VOL UP, POWER keys to perform a master reset. if that doesnt work try this,
use the short pin method, put a .tsw in a PRG folder at the root off your sd card and short pins 1 and 3
if not,
download a tg01 rom in a .bin and flashh the .bin via tgdownloader
if you dont know these methods please tell me and i will link and help you.
Hi!
Thanks for your reply. If you could guide me a bit with the pins method, that would be great.
Also, when I plug in the mobile phone to charge now the red light is now flashing, instead of remaining constant, what could that indicate?
Phone never turns on now
hi there, it sounds like your battery has gone flat try leaving it on charge via USB for a few hours see if that will kickstart it and for the pin method
http://forum.xda-developers.com/showthread.php?t=654674
try to charge your battery first as it may just be a flat battery but if not you may need to reflash your rom via the pin method
if there are any problems or you are unsure message me back

Xperia Z won't charge ... anyone else?

Have the Xperia Z tablet in stock ROM, unrooted, everything stock ... and a couple days ago out of the blue the tablet has stopped charging.
Even when I plug the USB cable in, the LED does not come up. Looking at Settings->Battery it shows a slim line under "Charging" only. Tried different chargers and different cables, same thing.
If I power off the tablet, and plug the charger in, now the LED lights up and the tablet charges.
As soon as I power on the tablet, the LED that was on goes off immediately. With the tablet turned on somehow it cannot detect the charger at all.
Tried rebooting the tablet a few times and didn't help.
Anyone had the same issue?
My next step is to use the Sony Companion software to repair it but not sure if it will wipe out my tablet ...
number16 said:
Have the Xperia Z tablet in stock ROM, unrooted, everything stock ... and a couple days ago out of the blue the tablet has stopped charging.
Even when I plug the USB cable in, the LED does not come up. Looking at Settings->Battery it shows a slim line under "Charging" only. Tried different chargers and different cables, same thing.
If I power off the tablet, and plug the charger in, now the LED lights up and the tablet charges.
As soon as I power on the tablet, the LED that was on goes off immediately. With the tablet turned on somehow it cannot detect the charger at all.
Tried rebooting the tablet a few times and didn't help.
Anyone had the same issue?
My next step is to use the Sony Companion software to repair it but not sure if it will wipe out my tablet ...
Click to expand...
Click to collapse
It's weird that it still charges when its off. I had a problem where it wasn't charging at all, and the motherboard got fried apparently, and Sony gave me a replacement.
I googled some, and people having similar problems as yours (on Sony as well as other androids) ultimately had to get their phone repaired/replaced unfortunately. For example - http://talk.sonymobile.com/t5/Xperi...Z-only-charging-when-switched-off/td-p/513665
I suggest you take a backup of all your data while this phone is still working!
ishaang said:
It's weird that it still charges when its off. I had a problem where it wasn't charging at all, and the motherboard got fried apparently, and Sony gave me a replacement.
I googled some, and people having similar problems as yours (on Sony as well as other androids) ultimately had to get their phone repaired/replaced unfortunately. For example - http://talk.sonymobile.com/t5/Xperi...Z-only-charging-when-switched-off/td-p/513665
I suggest you take a backup of all your data while this phone is still working!
Click to expand...
Click to collapse
Thanks, I've since reset the tablet a few times and it's been charging again... No issues thus far so... Seems to be all good got now

[Q] Xperia Go not Charging

I have decided to create a thread here due to the lack of support for any phone not in the Xperia z range from Sony.
Basically my Xperia GO has decided to reject any attempt to charge, whether the phone is on or off it just wont charge, the LED blinks red once upon inserting a USB cable, then nothing... I have managed to get the phone to charge by opening the cover, connecting the charger, disconnecting, reconnecting the battery and letting it charge till 100%, though once removing the cable the phone refuses to charge upon connecting it again.
Vol up + power does not work with the battery completely drained, I have not tried the rubber band trick as of yet, but I doubt it would work. The USB connector port has been replaced, but the issue still persists. I assume that its a kernel issue and flashing a new kernel or updating the phone through Sony's update service might work, but again I have not attempted it yet.
My question is what exactly could be the reason for this problem and are there any sure fire ways of resolving it without having to hand in my phone for repairs as its out of warranty and I'm sure Sony would only do a software repair on the phone leaving me with the same problem in future.
Any and all assistance would be greatly appreciated! Otherwise ill have to use the phone as a paperweight.

[Q] Z2 died yesterday (out of the blue) - newbie here, any advice appreciated!

Hello,
I have an unrooted Z2. With around 30% battery left, I put it in the charging dock on my desktop yesterday evening. After 1 or 2 hours, I noticed that the phone is completely dead - no LEDs are blinking, no vibration, nothing. I tried pressing the power button alone, in combination with VolumeDown, VolumeUp, CameraButton, for more than 30 seconds each. I tried pressing down the tiny red button next to the SIM slot for awhile. Nothing. Phone is dead like a brick.
The only result I'm getting is when I plug it into my computer (ubuntu 14.10) - the LED bar on top is showing a constant red color in this case. Doing the button presses outlined above in this situation is also pointless.
I'm installing flashtool for Linux right now, the connection is pretty slow and it will take awhile. I hope to find out more afterwards. I'm a newbie when it comes to flashing sony phones, only found out now about flashtool. Any advice/tip on how to proceed, or if it even makes sense to dig into this, is highly appreciated.
Thanks in advance!
Hello,
are you perfectly sure your dock was connected properly and it hasn't discharged your phone? Maybe there was something wrong with it.
I had similar situation while I was low on battery and I was creating backup in recovery. Then I fell asleep and I have found my phone completely 'dead'. I connected it to the wall charger and nothing. No led, no nothing. I have even connected it to my pc and also nothing happened. Then I connected my Z2 to the wall charger and I left it like that. And after few hours, out of the blue, just turned itself on, just like my old Nokia n95.
I'm sorry it's not quite solution you looked for, but give it a try. Essential is to charge it via wall charger.
Good luck!
Do what @amon87 says OP. Charge it on a wall charger for a minimum of 3-4 hours; If that doesn't work, can you specify whether you were using a legitimate Sony dock or a third party dock? If it was third party, it could possibly have caused a hardware problem with your device via the magnetic charge pins (not extremely likely but not unheard of). Worst case scenario, send it back to Sony in the next few days. The warranty will cover it if you haven't caused water damage or anything like that.
Thanks for your replies! I also hoped for a sudden discharge, so I removed the device from the dock, plugged the USB in directly, and left it overnight - still nothing. Also, I have the original Sony dock, and have never exposed the device to any water.
Found out the model number in the meantime, it's D5303, if it's of any help. Flashtool does not see the device, unfortunately. I just found out that Sony describes an option to restore your device through the official PC companion app - I'll give that a try when I'm home, and will report back tomorrow.
Otherwise I guess my only option is the warranty.
There's also an option to quickly plug in and out charging wire to kick-start the battery. Unfortunatelly i have no further ideas to help you out.
Don't give your hopes up, try again. There's been a thread of a guy whose Z2 turned itself off and it seemed dead, but after a day or two it just turned on.
So, of course it's also not detected by Sony's "Bridge for Mac" app. Plugging it in and out brought also no results.
As the device is still covered by warranty, and I have yet not tampered with it, I've sent it in for repair! My pocket feels so empty now, i wonder how life is going to be without a phone. Apparently they need 5 - 10 working days.
Thanks for your kind support, guys!
Sorry to hear that. Hope it will get fixed!

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