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Hi, I have read, looked, read even more and I have not found one thing to help me with this.
After I rooted and tried the recovery everything was fine till I powered off and restarted, now the phone powers on and I am able to connect to wifi networks but my phone is saying that it can not connect to any mobile networks and seeing as I haven't seen a way to go back to stock. I was wondering if anyone could help because I have literally lost all hope with this phone.
(P769 running 10e United States Tmobile phone)
Well, you're technically still on stock - root/CWM recovery changes a few system files but nothing that should corrupt the basic stock install. You hadn't installed Titanium and uninstalled anything else - correct?
Under Settings->Software Information do you see a baseband version reported?
What do you have under Settings->Network ?
Try taking the battery out for 30s and taking the SIM and rubbing the gold contacts (light cleaning) on a cloth or your shirt. Replace everything and power up.
John.
matthewsjl said:
Well, you're technically still on stock - root/CWM recovery changes a few system files but nothing that should corrupt the basic stock install. You hadn't installed Titanium and uninstalled anything else - correct?
Under Settings->Software Information do you see a baseband version reported?
What do you have under Settings->Network ?
Try taking the battery out for 30s and taking the SIM and rubbing the gold contacts (light cleaning) on a cloth or your shirt. Replace everything and power up.
John.
Click to expand...
Click to collapse
I've taken out the battery and cleaned off everything. My network says Unknown, Mobile Network: Unknown, Mobile Network State; Disconnected. I've tried to connect to a network operator but it says my sim card is not allowed to do that. I've tried my sim card in friends phone and it works fine, but for some reason it just doesn't want to work on mine. My baseband version is LGP769AT-01-V10e-310=260-SEP-26-2012+0
yesimgilbert said:
I've taken out the battery and cleaned off everything. My network says Unknown, Mobile Network: Unknown, Mobile Network State; Disconnected. I've tried to connect to a network operator but it says my sim card is not allowed to do that. I've tried my sim card in friends phone and it works fine, but for some reason it just doesn't want to work on mine. My baseband version is LGP769AT-01-V10e-310=260-SEP-26-2012+0
Click to expand...
Click to collapse
If your phone can see networks and you getting 'not allowed' messages, you likely have a SIM problem. check with your carrier.
John.
Sounds like a sim lock talk to your carrier
Sent from my Lg Optimus L9 P769BK using xda-premium
alienngp said:
Sounds like a sim lock talk to your carrier
Sent from my Lg Optimus L9 P769BK using xda-premium
Click to expand...
Click to collapse
I have same problem in LG Optimus L9.
I already replaced SIM from Vodafone last 15 days back and today i have the same problem. Vodafone help centre are telling to chaneg the sim again. Is this handset issue?
Same problem, not a SIM card problem
I have the exact same problem.
It's not related to the SIM card as my SIM card works fine in another phone and another SIM card in my phone gives the same problem.
This happened me 2 months ago, I left the phone for dead and started using a spare on I have, a couple of weeks later I check again and it's all working perfectly, strange !
Comforting to see that I'm not the only one with this problem.
I've done a hard reset and that made no difference.
Hello all,
Please can someone help me?
Since yesterday my phone is not showing Emergency calls only when I light the screen up. When I unlock the phone I have a message telling me I have no service. Initially I only noticed that I had no mobile internet, but then realised that I could not even connect to Vodafone at all. So I have no service at all. I don't know what to do???
I took my phone to the Vodafone shop, where they put my sim card into another phone and it all worked fine, calls and internet. Then later it hit me that they didn't try another sim card in my phone, so I went back to them asking them to change my sim card all together as they had no spare nano sized sim cards. I got a new sim card but i still have the same problem as above.
I took my phone to the local Samsung service centre where they had a look at it. But all I got from them was to send it off to get repaired, so no real verdict at all.. bit disappointing. Samsung did however to a factory reset for me on my phone, again though all this did was wipe everything and the issue still remained.
Please can someone help me as I lovely phone which is about as good as a iPod
Update
p.s. phone was locked to Vodafone UK, but i use the phone with Vodafone Hungary, still needed to get it unlocked (strange) well i paid to have it unlocked and it worked just fine.
Kwaka_man said:
Hello all,
Please can someone help me?
Since yesterday my phone is not showing Emergency calls only when I light the screen up. When I unlock the phone I have a message telling me I have no service. Initially I only noticed that I had no mobile internet, but then realised that I could not even connect to Vodafone at all. So I have no service at all. I don't know what to do???
I took my phone to the Vodafone shop, where they put my sim card into another phone and it all worked fine, calls and internet. Then later it hit me that they didn't try another sim card in my phone, so I went back to them asking them to change my sim card all together as they had no spare nano sized sim cards. I got a new sim card but i still have the same problem as above.
I took my phone to the local Samsung service centre where they had a look at it. But all I got from them was to send it off to get repaired, so no real verdict at all.. bit disappointing. Samsung did however to a factory reset for me on my phone, again though all this did was wipe everything and the issue still remained.
Please can someone help me as I lovely phone which is about as good as a iPod
Update
p.s. phone was locked to Vodafone UK, but i use the phone with Vodafone Hungary, still needed to get it unlocked (strange) well i paid to have it unlocked and it worked just fine.
Click to expand...
Click to collapse
just wild guess, check your IMEI, does it still stay the same ?
if not probably corrupt efs. tell samsung sc that your imei changed, they should be able to fix it.
ayamgoreng said:
just wild guess, check your IMEI, does it still stay the same ?
if not probably corrupt efs. tell samsung sc that your imei changed, they should be able to fix it.
Click to expand...
Click to collapse
Hello.
No, the IMEI number is still there, it has not changed at all. even the same as on the box i got it in. (Thank you)
ayamgoreng said:
just wild guess, check your IMEI, does it still stay the same ?
if not probably corrupt efs. tell samsung sc that your imei changed, they should be able to fix it.
Click to expand...
Click to collapse
Is there any way of checking further if something is not working or not? My other half just called Samsung and said they will charge ca: $258 or £170 to fix this. for that i can almost by the same phone again second hand???
Please help me I am desperate to get this going again..
Kwaka_man said:
Is there any way of checking further if something is not working or not? My other half just called Samsung and said they will charge ca: $258 or £170 to fix this. for that i can almost by the same phone again second hand???
Please help me I am desperate to get this going again..
Click to expand...
Click to collapse
How about baseband number, does it show that number in settings-about phone.
Sent from my P6-U06
tileeq said:
How about baseband number, does it show that number in settings-about phone.
Sent from my P6-U06
Click to expand...
Click to collapse
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
Just a thought, I could be way out of course. Just on a hunch, as this was locked to Vodafone UK and then I got it unlocked to use it in Hungary (HU). I just noticed the message on my phone is saying "No service, Selected network (Vodafone HU) Unavailable.
Kwaka_man said:
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
Just a thought, I could be way out of course. Just on a hunch, as this was locked to Vodafone UK and then I got it unlocked to use it in Hungary (HU). I just noticed the message on my phone is saying "No service, Selected network (Vodafone HU) Unavailable.
Click to expand...
Click to collapse
Can you try using vodafone uk sim?
Sent from my SM-G850F
tileeq said:
Can you try using vodafone uk sim?
Sent from my SM-G850F
Click to expand...
Click to collapse
I would love to try, but I don't have the UK sim any more, typical
Kwaka_man said:
I would love to try, but I don't have the UK sim any more, typical
Click to expand...
Click to collapse
Without the uk sim i think that the best solution would be take it to service.
Sent from my SM-G850F
tileeq said:
Without the uk sim i think that the best solution would be take it to service.
Sent from my SM-G850F
Click to expand...
Click to collapse
Hi, Yes I am doing this today, as I do need the phone. It seems this issue on the Alpha is not easily resolved. I can see the S2, S3, S4 and S5 have these issues as well, but none of their solutions are even coming close to working on the Alpha.
Thanks everyone for your help, much appreciate it
Kwaka_man said:
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
.
Click to expand...
Click to collapse
Same here. Turned on my Alpha and Emergency call only. WTF is going on?
Temporary fix : go to Settings-Networks and change to GSM only. It working on my Alpha. (SM-G850F)
Kwaka_man said:
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
Just a thought, I could be way out of course. Just on a hunch, as this was locked to Vodafone UK and then I got it unlocked to use it in Hungary (HU). I just noticed the message on my phone is saying "No service, Selected network (Vodafone HU) Unavailable.
Click to expand...
Click to collapse
See my post for fix (#11)
aspot72 said:
Same here. Turned on my Alpha and Emergency call only. WTF is going on?
Temporary fix : go to Settings-Networks and change to GSM only. It working on my Alpha. (SM-G850F)
Click to expand...
Click to collapse
Hi I tried this and it didn't work for me, my Vodafone sim card still only give emergency calls, no network not internet.. but if I put my vodafone sim card in another phone it works fine. in my phone all other networks seem to work fine still though, for me its only the voafone carrier thats not working
Kwaka_man said:
Hi I tried this and it didn't work for me, my Vodafone sim card still only give emergency calls, no network not internet.. but if I put my vodafone sim card in another phone it works fine. in my phone all other networks seem to work fine still though, for me its only the voafone carrier thats not working
Click to expand...
Click to collapse
Just flashed Lollipop and the bloody Emergency Call still there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Data works ok though... Wil play with settings and other SIM...
I had the same problem tot.
In my case the Sim tray was broken.
are you sure that yours Alpha are not provider locked?!!
or have locked bootloader
Exactly same problem. Just bought Samsung galaxy alpha g850f was locked on EE network. After unlock same problem no service.
I try two different sim cards and both not working on this device. Where is problem? Maybe if i rooted this phone and instal custom ROM it helps? Anybody help
Hi, I recently bought a second hand s6 and the weird thing is that when I put in my SIM card it will only allow me to make emergency calls and says it's not connected, what could be the problem?
Bregnhoj said:
Hi, I recently bought a second hand s6 and the weird thing is that when I put in my SIM card it will only allow me to make emergency calls and says it's not connected, what could be the problem?
Click to expand...
Click to collapse
Is the sim detected or does it say "no sim"?? When my dad had that problem on his iPhone it was because the sim card needed to be adjusted.
Snowby123 said:
Is the sim detected or does it say "no sim"?? When my dad had that problem on his iPhone it was because the sim card needed to be adjusted.
Click to expand...
Click to collapse
The SIM is detected, but still no success
Bregnhoj said:
The SIM is detected, but still no success
Click to expand...
Click to collapse
Another theory is the sim card is incompatible with the particular model you have. Have you checked that out?
Snowby123 said:
Another theory is the sim card is incompatible with the particular model you have. Have you checked that out?
Click to expand...
Click to collapse
Well the SIM cRD Hs the correct size and I tried another SIM card from the same operator, but that also says not connected only emergency calls
Bregnhoj said:
Well the SIM cRD Hs the correct size and I tried another SIM card from the same operator, but that also says not connected only emergency calls
Click to expand...
Click to collapse
I would guess that your carrier will not work with that particular model of this phone. For example, I have Verizon as my carrier, and if I put my sim card in an AT&T branded phone I get the same issue as you.
Snowby123 said:
I would guess that your carrier will not work with that particular model of this phone. For example, I have Verizon as my carrier, and if I put my sim card in an AT&T branded phone I get the same issue as you.
Click to expand...
Click to collapse
As far as I know it's not branded, but if it is how do I find out?
Bregnhoj said:
As far as I know it's not branded, but if it is how do I find out?
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
This is a link to an app that tells you lots about the phone, including the brand.
Snowby123 said:
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
This is a link to an app that tells you lots about the phone, including the brand.
Click to expand...
Click to collapse
That app shows it's TT network which is Telia and Telenor's combined network and my SIM card is from Telenor so wrong brand cannot be the reason.
I am kinda at a loss. All my ideas have been exhausted.
My next suggestion would be to contact Telenor and ask them directly about the problem.
Snowby123 said:
I am kinda at a loss. All my ideas have been exhausted.
My next suggestion would be to contact Telenor and ask them directly about the problem.
Click to expand...
Click to collapse
It seems that the IMEI has been blocked due to being a stolen phone I bought, no good
Bregnhoj said:
It seems that the IMEI has been blocked due to being a stolen phone I bought, no good
Click to expand...
Click to collapse
Sad to hear, yet good to finally know what was up.
I have a strange problem. I bought a Verizon LG G3 from someone and I put my att straight talk sim card in it after verifying with verizon that the imei is clean. It works fine until you restart it then it has no service. It will still have global selected as well as the apn setting I entered. If I make it manually search for networks AT&T shows up but when I click on it to register it to ATT service after a long delay it says it cannot. Also if I select cdma there is no verizon signal either which it had before. If I factory reset it, it will work once more until I power it off and restart it. I've tried clearing the cache partition as well as updating from kitkat to lollipop. Same problem. I have it set up the way I like it now and really don't want to factory reset everytime my battery goes dead. Any ideas??? Thanks in advance, Mike
Another thing I noticed is there is a sim card icon at the top with a ? in it. It is there even when the phone is working.
electronicsguy said:
I have a strange problem. I bought a Verizon LG G3 from someone and I put my att straight talk sim card in it after verifying with verizon that the imei is clean. It works fine until you restart it then it has no service. It will still have global selected as well as the apn setting I entered. If I make it manually search for networks AT&T shows up but when I click on it to register it to ATT service after a long delay it says it cannot. Also if I select cdma there is no verizon signal either which it had before. If I factory reset it, it will work once more until I power it off and restart it. I've tried clearing the cache partition as well as updating from kitkat to lollipop. Same problem. I have it set up the way I like it now and really don't want to factory reset everytime my battery goes dead. Any ideas??? Thanks in advance, Mike
Click to expand...
Click to collapse
After updating to lollipop it wont even register on the att network after a factory reset. I flaahed back to 4.4.2 with lg flashtools and still nothing. Also rooted and then installed snapdragon rom and no luck either. Any ideas anyone?
electronicsguy said:
After updating to lollipop it wont even register on the att network after a factory reset. I flaahed back to 4.4.2 with lg flashtools and still nothing. Also rooted and then installed snapdragon rom and no luck either. Any ideas anyone?
Click to expand...
Click to collapse
Get a straight talk verizon sim that way it works perfectly and you will get 4G LTE.
They sell kits at walmart just make sure you get the CDMA 4GLTE kit
Verizon doesn't have good service here. The phone also doesnt show verizon signal anymore like it used to.
macdaddie87 said:
Get a straight talk verizon sim that way it works perfectly and you will get 4G LTE.
They sell kits at walmart just make sure you get the CDMA 4GLTE kit
Click to expand...
Click to collapse
electronicsguy said:
Verizon doesn't have good service here. The phone also doesnt show verizon signal anymore like it used to.
Click to expand...
Click to collapse
Straight talkvzw is the best in my opinoin but if you must have ST Att then I suggest trying a different sim. You have to use a 4G SIM in it so if you don't have a 4g Att SIM it won't work. After you get the SIM make sure you activate it then switch to gsm mode under mobile network settings. Then download the straight talk data settings app from the play store and follow the instructions.
GSM mode: settings/ tethering and networks/ mobile network / network type : global>gsm
Since around 3 p.m (est) today, my phone has stopped receiving signal, I tried to put the sim card in my friends phone and it worked just fine. Anyone has any ideas why and how to fix it?
faurionutz said:
you may have qcn problem of phone got blacklisted
Click to expand...
Click to collapse
What is qcn and what might be the reason my phone got blacklisted?
Same thing happened to me two weeks ago. Phone would only connect to the network after a full reset. I'd reinstall my apps, reboot and it would not reconnect to the cellular network. Switched to my backup phone (Nexus 5) for 3 days... After that switched the SIM back to the V10, reset the phone again and it has been working fine since.
Weird!
i have same problem, and till now my problem not solved. help!!
satyasah said:
i have same problem, and till now my problem not solved. help!!
Click to expand...
Click to collapse
Just bring your phone to tmobile, they will give you a "new" one
trungvov10 said:
Just bring your phone to tmobile, they will give you a "new" one
Click to expand...
Click to collapse
i buy unlocked phone. this is hardware fail or imei blacklist?
satyasah said:
i buy unlocked phone. this is hardware fail or imei blacklist?
Click to expand...
Click to collapse
It's hardware
I also have this problem. It's happened on two phones. Would be curious if anyone else was using the ROM from Andy Zhang? http://forum.xda-developers.com/tmobile-lg-v10/general/rom-v10-development-forum-t3461890
I never had that issue until using that ROM (which is great in all other respects). Maybe it's a coincidence..
yeah my old v10 sim slot got killed as soon as I tried Andys Rom too. Phone works fine, just cant figure out how to get the sim card slot back. All my sim cards work fine on other devices.
I am having a terrible LG week with these darn devices..
With Andys Rom you'll need to change a few things in build.prop and add a tmo apn. IIRC
I bought LG v10 imported unlocked from ebay, the phone working fine just week and now showing "No Service", i tried factory reset as well as hard reset, also tried #*#*4636#*#* but its showing "This app is not working on this device", What to do now ?
Good question
prashantmodi said:
I bought LG v10 imported unlocked from ebay, the phone working fine just week and now showing "No Service", i tried factory reset as well as hard reset, also tried #*#*4636#*#* but its showing "This app is not working on this device", What to do now ?
Click to expand...
Click to collapse