Inserting the Z2 into a charger backwards - Xperia Z2 Q&A, Help & Troubleshooting

Hi,
Please forgive me, I know how to use the search engine and look for topics, but I am just not capable right now. And I'm not capable for the same reasons that lead to my problem. I inserted my phone into it's charger backwards this morning. No, it's not a Sony charger. It sat there for at least 30 mins and the phone is now dead. I'm convinced the battery is toast, from threads I read some time ago. Would anyone here know of anything else? Is there a way to bring it back alive before I rush out and buy one?
Thank you if anyone replies.

By charger, you mean magnetic dock? If so, you've fried your mainboard, requiring that to be replaced.

dberladyn said:
Hi,
Please forgive me, I know how to use the search engine and look for topics, but I am just not capable right now. And I'm not capable for the same reasons that lead to my problem. I inserted my phone into it's charger backwards this morning. No, it's not a Sony charger. It sat there for at least 30 mins and the phone is now dead. I'm convinced the battery is toast, from threads I read some time ago. Would anyone here know of anything else? Is there a way to bring it back alive before I rush out and buy one?
Thank you if anyone replies.
Click to expand...
Click to collapse
gamer649 said:
By charger, you mean magnetic dock? If so, you've fried your mainboard, requiring that to be replaced.
Click to expand...
Click to collapse
Yes, if you plugged the magnetic charger upside down, unfortunately you'll need a new mainboard. You could try to repair the device using warranty service.

That sucks, I have a cheap cable but it won't fit on backwards. First thing I tested.
Sent from my D6503 using XDA Free mobile app

Related

[Q] How do you charge the Gtab?

I have tried to re-charge my gtab but for some reason when I plug it in to my wall's outlet, it does not charge at all. Either mine is defective or I am doing something wrong.
jlarios178 said:
I have tried to re-charge my gtab but for some reason when I plug it in to my wall's outlet, it does not charge at all. Either mine is defective or I am doing something wrong.
Click to expand...
Click to collapse
Did you try connecting to other wall outlet? If yes, and still not working for Gtab 10.1, but work for other devices, you might need to exchange your tab for the new one.
Mine works fine without any issues. And I don't think there's any special way to connect the power adapter. The connector can hook up to your Gtab only in one direction (Samsung logo facing up towards the screen).
I asked Steve Jobs and he says your doing it wrong.
But just in case. Have you tried multiple outlets. The charging while on/off. loose connection. I know it all sounds stupid but you have to rule out the obvious before you think there's an issue. So far as I'm aware you're the first person that has an issue just charging his tab on here.
verusevo said:
I asked Steve Jobs and he says your doing it wrong.
But just in case. Have you tried multiple outlets. The charging while on/off. loose connection. I know it all sounds stupid but you have to rule out the obvious before you think there's an issue. So far as I'm aware you're the first person that has an issue just charging his tab on here.
Click to expand...
Click to collapse
Yes, there's no other outlet in my house that does any different whether my Gtab is on/off. It looks like mine is defective and I'm going to have to make a trip back to Best Buy. Thanks for the help.
jlarios178 said:
Yes, there's no other outlet in my house that does any different whether my Gtab is on/off. It looks like mine is defective and I'm going to have to make a trip back to Best Buy. Thanks for the help.
Click to expand...
Click to collapse
I too had this feeling that there's an issue. After complete discharge, it takes about five mins of charging for the gtab to even display the charging symbol.

Won't charge... feels like charging outlet is loose

Today I woke up and found that my phone wasn't charging. When I plug in my charger it feels loose and moves around. Tried buying a new charger and same thing. Its like I have to hold the thing in a certain place for it to chaste and as soon add I let go it stops charging. I did just flash a new rom last night, not sure if that has anything to do with it. Any suggestions? Phone is 2 yrs old and out of warrenty.
itsLYNDZ said:
Today I woke up and found that my phone wasn't charging. When I plug in my charger it feels loose and moves around. Tried buying a new charger and same thing. Its like I have to hold the thing in a certain place for it to chaste and as soon add I let go it stops charging. I did just flash a new rom last night, not sure if that has anything to do with it. Any suggestions? Phone is 2 yrs old and out of warrenty.
Click to expand...
Click to collapse
when you say that your charging outlet feels loose, do you mean the area that you plug your charging cord into on your phone?
You might need to replace the micro USB port on your phone. I sent my phone to MobileTechVideos and they replaced it for me. It'll cost about $35 for the service though.
Like when I plug my phone in to charge, it kinda wiggles around like it shouldn't. It should just plug in and be tight. Not sure how this happened. Is there anything else that can be done other than sending it in? I don't have another T-Mobile phone to use in the mean time
Xenoism said:
when you say that your charging outlet feels loose, do you mean the area that you plug your charging cord into on your phone?
Click to expand...
Click to collapse
Yep, that's what I'm talking about
FaultException said:
You might need to replace the micro USB port on your phone. I sent my phone to MobileTechVideos and they replaced it for me. It'll cost about $35 for the service though.
Click to expand...
Click to collapse
Could this be due to flashing a new rom? Didnt start until day I flashed D9. Im not sure what to use as a phone in the meantime.
itsLYNDZ said:
Could this be due to flashing a new rom? Didnt start until day I flashed D9. Im not sure what to use as a phone in the meantime.
Click to expand...
Click to collapse
No. I doubt that the installation of a virtual rom would cause the damage of a physical charger jack. However, that day, did you violently yank the charger cable out of the device? Or anything to that sort?
Sent from my SGH-T959 (Samsung Vibrant)
N00B_IN_N33D said:
No. I doubt that the installation of a virtual rom would cause the damage of a physical charger jack. However, that day, did you violently yank the charger cable out of the device? Or anything to that sort?
Sent from my SGH-T959 (Samsung Vibrant)
Click to expand...
Click to collapse
Nope, ive always been really careful with this phone. i think its been getting loose the past 6 months or so. I realllly dont want to get a new phone. I really like my Vibrant
I just want to know that if I send it somewhere that they can actually fix it. I can connect and mount if I need to, but its just odd that I have to hold it a certain way for it to start charging. When i put it down it stops. Tried 3 different chargers, all from tmobile store.
I actually just flashed ICS passion and had the same exact issue. I never thought it could be due to the flash and assumed it was just hardware.
For me, what fixed (or helps) this issue -
Plug the cord in so its sticking in the charging slot as best as possible, than flip the phone on its face while the cord dangles off of a table or whatever you charge it on. (this puts pressure against the cord/phone slot in the reverse direction, and at least for me, would charge the phone)
Hope that made sense and helped!

[Q] HTC EVO LTE Charging issue.

Ok, im trying to figure out why this phone wont charge or connect to pc via usb. I have done testing on the port, and it appears the port is good. and it seems to be making good contact with the board. I have posted pics of the port and the area that connects to the board. I have checked the continuity from a cut usb cable i have, plugged it in port and have good continuity across all the pins of the port. My question is, are the pads on the other side of the pcb points for the usb port? becuase i have no continuity on any of the points with any pin in the cable. the phone turns on, i bought a brand new battery and screen for the phone, i got it for free from someone and it was completely shattered. I have about 75 dollars invested in it. It works perfectly, completely virgin no root or unlocked bootloader. Running the latest update.
I also posted a pic of the jtag pads, there is no continuity on any of those either to the USB. Nor any other pad on the board anywhere. And i think thats odd, there should be one somewhere.
Sorry if i posted this in the wrong area, mods can move it if they need to.
Derfus said:
Ok, im trying to figure out why this phone wont charge or connect to pc via usb. I have done testing on the port, and it appears the port is good. and it seems to be making good contact with the board. I have posted pics of the port and the area that connects to the board. I have checked the continuity from a cut usb cable i have, plugged it in port and have good continuity across all the pins of the port. My question is, are the pads on the other side of the pcb points for the usb port? becuase i have no continuity on any of the points with any pin in the cable. the phone turns on, i bought a brand new battery and screen for the phone, i got it for free from someone and it was completely shattered. I have about 75 dollars invested in it. It works perfectly, completely virgin no root or unlocked bootloader. Running the latest update.
I also posted a pic of the jtag pads, there is no continuity on any of those either to the USB. Nor any other pad on the board anywhere. And i think thats odd, there should be one somewhere.
Sorry if i posted this in the wrong area, mods can move it if they need to.
Click to expand...
Click to collapse
Some more pics..
You try a diffent usb cable? I've tried some of the white ones and they never seem to connect to the pc.
ADM818 said:
You try a diffent usb cable? I've tried some of the white ones and they never seem to connect to the pc.
Click to expand...
Click to collapse
Oh yea, ive done all the obvious things to try and figure it out. When i got it, they said it just quit charging, so i figured it was the battery, so i bought a brand new battery, which came charged, and a new screen, since it was shattered. It turns on, works perfectly, but it will no charge or connect to pc. ive tried 4 or 5 different cables, and ive wiggled and bent and pushed and pulled and everything else on them to try and get a sign of connectivity. So far ive come up with nothing.. This appears to be a common problem with this model, i guess i should have researched it more before i spent so much on parts for it.
Maybe the circuit board is fried.
ADM818 said:
Maybe the circuit board is fried.
Click to expand...
Click to collapse
Theres no visible damage to the board, no water damage, nothing is broken, im having a hard time diagnosing it
Derfus said:
Theres no visible damage to the board, no water damage, nothing is broken, im having a hard time diagnosing it
Click to expand...
Click to collapse
My usb port took a dump too once. Had to replace the phone.
Sent from my EVO using xda app-developers app
jlechner said:
My usb port took a dump too once. Had to replace the phone.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
As in the port lost connection to the board/broke? or this same situation, where it just quit working for no reason? The port is working as it should, and making good connection with the board. I'm stumped. If the port was broken, i could replace the port, no problem, but im 100% positive the port is not the issue here.
Derfus said:
As in the port lost connection to the board/broke? or this same situation, where it just quit working for no reason? The port is working as it should, and making good connection with the board. I'm stumped. If the port was broken, i could replace the port, no problem, but im 100% positive the port is not the issue here.
Click to expand...
Click to collapse
I didn't get into it as deep as you, but my phone would charge yet would not work over data (connected to pc). Repair store was stumped too.
Sent from my EVO using xda app-developers app
jlechner said:
I didn't get into it as deep as you, but my phone would charge yet would not work over data (connected to pc). Repair store was stumped too.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Very interesting. I guess i will have to break down and buy another motherboard, i can get the whole phone on ebay for around $60 with broken screens. think thats my best bet.,
Derfus said:
Very interesting. I guess i will have to break down and buy another motherboard, i can get the whole phone on ebay for around $60 with broken screens. think thats my best bet.,
Click to expand...
Click to collapse
Did you figure out what happened to it? Mine suddenly developed a problem last week and would appear to be charging (charging light on) but it does not really charge. The port looks ok.

[Q] USB charging not working, data connection working

I have found the Xperia Z2 to be an extremely slippery phone and it dropped to the floor quite a few times already, but the last fall seems to have finally damaged it. Now, when I connect it through USB to either a PC or power outlet, it will no longer charge. I can exchange data with my PC, view the external storage etc. just fine, but the charging icon will keep appearing and disappearing irregularly, about once per second. Meanwhile the battery gets drained instead of charged.
I now charge my phone through the magnetic port one the side of the phone, which is working fine. I would like, however, to know if there is a way to repair the USB port of my phone.
Many thanks
MrTheMan said:
I have found the Xperia Z2 to be an extremely slippery phone and it dropped to the floor quite a few times already, but the last fall seems to have finally damaged it. Now, when I connect it through USB to either a PC or power outlet, it will no longer charge. I can exchange data with my PC, view the external storage etc. just fine, but the charging icon will keep appearing and disappearing irregularly, about once per second. Meanwhile the battery gets drained instead of charged.
I now charge my phone through the magnetic port one the side of the phone, which is working fine. I would like, however, to know if there is a way to repair the USB port of my phone.
Many thanks
Click to expand...
Click to collapse
Seems like hard to repair. You would need to disassemble the whole device. I'd suggest you send the phone for warranty repair. Just do not mention you let it fall
Jackos said:
Seems like hard to repair. You would need to disassemble the whole device. I'd suggest you send the phone for warranty repair. Just do not mention you let it fall
Click to expand...
Click to collapse
The whole glass back panel was into pieces. I replaced it, so I'm afraid that is not an option
MrTheMan said:
The whole glass back panel was into pieces. I replaced it, so I'm afraid that is not an option
Click to expand...
Click to collapse
Look into the Z2 disassembling videos, but I guess you should bring the device into a professional phones repair service.
@MrTheMan I think I know what bricked your USB port. The damage wasn't from the fall, you just connected the Magnetic charging cable upside down... Didn't you?
If you keep tightly in some points, dies it charge then? If not and still charges intermediate then there are two things. Either one of the lines if the port is damaged or the battery is of center. Remove and reconnect. First clean it's contacts with.a brush and pure alcohol. Do the same on the port.
Mine does the opposite, USB is fine(as long as I disconnect at 100% and don't charge with MHL adapter) but magnetic has the issue.
Sent from my D6503 using Xparent Red Tapatalk 2
Upside down Magnetic charging cable
Jackos said:
@MrTheMan I think I know what bricked your USB port. The damage wasn't from the fall, you just connected the Magnetic charging cable upside down... Didn't you?
Click to expand...
Click to collapse
Hi,
I did connect my magnetic charging cable upside down. And my magnetic port is messed up now. It keeps charging and discharging when connected. It doesn't charge from a USB port and i need to plug in the adapter to a wall outlet for it to charge.
Is there anything i can do to fix this?
Xperia Z2 Charging Problem
hi, i have also xperia z2. i have also micro usb and magnetic charging problem, charging icon will keep appearing and disappearing irregularly, about once per second. how can i solve the problem? thanks
MrTheMan said:
I have found the Xperia Z2 to be an extremely slippery phone and it dropped to the floor quite a few times already, but the last fall seems to have finally damaged it. Now, when I connect it through USB to either a PC or power outlet, it will no longer charge. I can exchange data with my PC, view the external storage etc. just fine, but the charging icon will keep appearing and disappearing irregularly, about once per second. Meanwhile the battery gets drained instead of charged.
I now charge my phone through the magnetic port one the side of the phone, which is working fine. I would like, however, to know if there is a way to repair the USB port of my phone.
Many thanks
Click to expand...
Click to collapse
Jackos said:
@MrTheMan I think I know what bricked your USB port. The damage wasn't from the fall, you just connected the Magnetic charging cable upside down... Didn't you?
Click to expand...
Click to collapse
Hi, I have a Xperia Z2. My phone have the same problem after my sister put the magnetic charger upside down. My phone right now can only charge with the mangetic charger. My phone warranty already expired. I want to know is it really the usb port bricked? @MrTheMan, Have you repair your phone?
imranclick said:
Hi, I have a Xperia Z2. My phone have the same problem after my sister put the magnetic charger upside down. My phone right now can only charge with the mangetic charger. My phone warranty already expired. I want to know is it really the usb port bricked? @MrTheMan, Have you repair your phone?
Click to expand...
Click to collapse
The Mainboard is bricked.
Jackos said:
The Mainboard is bricked.
Click to expand...
Click to collapse
Oh, I see. That will cost a lot of money to repair it.
imranclick said:
Oh, I see. That will cost a lot of money to repair it.
Click to expand...
Click to collapse
I'm sorry for your loss. It would be extremely hard to repair that by yourself. If you're out of warranty there is nothing you can do about it.
Jackos said:
I'm sorry for your loss. It would be extremely hard to repair that by yourself. If you're out of warranty there is nothing you can do about it.
Click to expand...
Click to collapse
Cannot repair it at all? Oh,well. Thank you very much for the reply. :crying::crying::crying:
imranclick said:
Cannot repair it at all? Oh,well. Thank you very much for the reply. :crying::crying::crying:
Click to expand...
Click to collapse
If I remember correctly there is one diode on the PCB that get's damaged :/
I have the same problem, due to magnetic charger..
Surely this is covered by warranty? I'm still under warranty so I will try to get a replacement.
How could they design it so poorly that it can be damaged like this....
Jackos said:
If I remember correctly there is one diode on the PCB that get's damaged :/
Click to expand...
Click to collapse
Oh, I search some info. The diode just allow electric current pass one direction only. No wonder my XZ2 keep restart after I pressed shutdown because the diode allow the electric current from battery can pass through in opppsite way.
I don't believe it is a hardware problem. You dropped the phone but the USB port is not likely to be physically damaged by a knock. I had the same problem, on a Z2 provided by my company. I have requested a change, got a new one and in a few days the second handset had the same issue too. Two phones, both new, both never dropped, used with maximum care, both with the same problem. The second one wasn't even charged more than a couple of times before failure. And I had tried it as soon as I had it in my hands, just to be sure it worked, and it did, at first. I connected it to a laptop thru USB port (3.0) and it charged. Then updated apps and system to Lollipop, connected it again and it failed. In a couple of days. I'm sure nothing physical happened, unless my USB port fried it. Notice however, that data connection is working perfectly and everything else I connecrt to that port works as well.
I have some mag chargers too, and I don't believe I've ever connected them upside down. The plug is made in such a way the it does not connect if reversed, having one contact circular shape and the other elliptical.
I checked on the Web and there is a number of Z2 owners complaining for the same issue: there's even a video on Youtube showing this exact behavior. Sony seems to ignore it.
I must admit, however, that I'm unable to explain why a factory reset does not solve the problem. Now I'm trying to flash a stock ROM (mine is branded Telecom Italia) and see what happens.
imranclick said:
Hi, I have a Xperia Z2. My phone have the same problem after my sister put the magnetic charger upside down. My phone right now can only charge with the mangetic charger. My phone warranty already expired. I want to know is it really the usb port bricked? @MrTheMan, Have you repair your phone?
Click to expand...
Click to collapse
Did you repaired your device. Please relpy this
Phone 2 years.
1. Charged through the USB port on the network 220 (native charger):
It reaches 81-83% of charge and starts to go crazy: flashing red LED charging and says that is / is not going to charge.
In fact, no charges.
I tried different cords and chargers - so everywhere is going crazy with a 80% interest
2. Charged via USB from the cigarette lighter in your car or the external battery:
It's okay - safely charged up to 100%
3. Charged through the magnetic cable:
It's okay - safely charged up to 100%
These are symptoms of what is dying?
Thank you!

Cheap magnetic charger can ruin your Z2

I just wanted to share with all of you my experince with some cheap magnetic charger which i bought from ebay for 3 or 4$ for Sony Z2. Cause i didnt know how to connect magnetic charger cable to the phone, and of course i connected it in wrong way,( +- reversed?!) my phone couldnt wake up. I tried charging through regular wall charger but phone still blinked ORANGE for whole night ( cca 14 hours) and still wasnt able to turn it on.
lunnnatic said:
I just wanted to share with all of you my experince with some cheap magnetic charger which i bought from ebay for 3 or 4$ for Sony Z2. Cause i didnt know how to connect magnetic charger cable to the phone, and of course i connected it in wrong way,( +- reversed?!) my phone couldnt wake up. I tried charging through regular wall charger but phone still blinked ORANGE for whole night ( cca 14 hours) and still wasnt able to turn it on.
Click to expand...
Click to collapse
Hey.
What happened to me happened to you.
I connected a regular charger only way I could turn on my device.
He turns on and turns off intermittently.
And at the end turn on.
What is a magnetic charge screwed.
And when I charges the device to 100% is starting to turn the power on and off as if he informs me full
And when I connect the device drive is not able to work well is acting as if something touches the screen and he can not recharge.
This thread should be renamed to "Cheap magbetic charger can ruin your Z2 if you're an idiot".
Sorry, but it takes a fair bit of effort to reverse the magnetic charging cable.
Hey, don't be so rude. It's not really this much of an effort. As far as I have seen in cheap magnetic cables the pins are not hidden and they are making contact with pins in phone without any effort. Original connector has a little bit retracted pins and won't damage your phone.
That's why I'm big fan of original or at least high quality accessories.
It's not that hard, in fact. Most of the cheap magnetic cables can be connected the other way around without any special effort. I did so for both Z1 and Z2.
Z1: Phone turns off, but works fine after disconnecting the charger.
Z2: Phone doesn't recognize the charger. No reboots. No damage.
( Of course, your mileage may vary... )
monry said:
Hey, don't be so rude. It's not really this much of an effort.
Click to expand...
Click to collapse
I'm not going to apologise for what I said. It actually does take a fair bit of effort to muck this up.
The Z2 has different size plastic mouldings around each pin which makes it quite difficult to actually reverse the magnetic charger, even the el cheapo ones.
In addition to that, don't you think it would be weird if the cable for the charger is going vertically up the phone, instead of going straight down towards the microphone?
So, this goes back to the OP, don't use a scare tactic title for the thread when the cable clearly isn't at fault.
This thread just says to me that people don't pay attention or to the very least, they don't do a simple bit of research first.
mine is worst. the magnetic charge port from my z2 come out from the phone.
Yeah because your an i***t. It's not the chargers fault but your fault. If you connect it the right way there is no problem at all with these magnetic charger from eBay. S***d thread
romdroid. said:
Yeah because your an i***t. It's not the chargers fault but your fault. If you connect it the right way there is no problem at all with these magnetic charger from eBay. S***d thread
Click to expand...
Click to collapse
"YOU'RE"
If you plan to insult people, which I don't recommend it here at XDA, learn some proper grammar.
That is all!!
Regards,
PS: Last and only warning about this type of behaviour, capisce?
M_T_M said:
"YOU'RE"
If you plan to insult people, which I don't recommend it here at XDA, learn some proper grammar.
That is all!!
Regards,
PS: Last and only warning about this type of behaviour, capisce?
Click to expand...
Click to collapse
LOL English is not my native language so I don't give a ****. And no.
romdroid. said:
LOL English is not my native language so I don't give a ****. And no.
Click to expand...
Click to collapse
Just ban this guy.
Jackos said:
Just ban this guy.
Click to expand...
Click to collapse
I am Pinging @M_T_M
thread closed for moderation......
PM me for issues
romdroid. said:
LOL English is not my native language so I don't give a ****. And no.
Click to expand...
Click to collapse
Toledo_JAB said:
I am Pinging @M_T_M
thread closed for moderation......
PM me for issues
Click to expand...
Click to collapse
Toledo, I have a low tolerance for this type of behavior and MTM is busy at the moment so I addressed and past Judgment here....

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