Flaps getting loose? - Xperia Z2 Q&A, Help & Troubleshooting

Hello, I've been reading issues about microSD/USB flaps becoming loose and opening on their own.
My questions are :
-Does it happen over time, or is it because of the product being factory defected?
Most of the people have noticed this issue a few weeks after buying the phone and that makes me think of the latter.
-Has any of you noticed it becoming loose over time?
-If it does get loose over time however, what precautions can be taken to slow down flap wear? I don't want to lose my phone's 'waterproof' capabilities because of a flap getting loose.

Same here.. My Xperia Z has its flaps loose just because they were used too much now i cant Use the waterproof way because if i wud then the phone would be damaged

DudejaVishwas said:
Same here.. My Xperia Z has its flaps loose just because they were used too much now i cant Use the waterproof way because if i wud then the phone would be damaged
Click to expand...
Click to collapse
How long have you had your phone?

I'm not sure what you mean by getting loose but my usb port is sometimes opening itself. This doesn't happens all the time and for example right now they stay well closed. I noticed it happened a lot when I went asking so my guess is that it was due to the cold temperature.
My phone is about 4 months old.
I put my phone several time in water since I have this problem but never had any water damage issue.

I've found my Z2 has only this issue if under the flap is dirty

As precautions you can use the magnetic dock or the magnetic charger (3rd Party). Then the only time you will have to open a flap is to transfer data, this should greatly reduce the wear and tear.

Thanks all and yes I was talking about flaps opening on their own.Guess I'll be getting a magnetic charging dock
Whether it wears down quickly or slowly, dirt still fills in when I charge it over the night, better safe than sorry!

It's not just from wear and tear, my SD-Card slot partly opens daily and I have only ever opened it properly twice in the last 12 months.

on my xperia Z2 none of this issues happens to me...i had xperiaZ and yes it had very bad flaps,microsd flap got teard out but with Z2 series that i own now i cant say that, cuz flaps are amayzing. im using phone for 4-5 months already and flaps are still like brand new, no issues yet. :fingers-crossed:

Tachikoma_kun said:
It's not just from wear and tear, my SD-Card slot partly opens daily and I have only ever opened it properly twice in the last 12 months.
Click to expand...
Click to collapse
You should buy a replacement (purchase link in video description) and follow the guide that's below in the video.Flaps are fairly cheap and as seen in the video very easy to replace without voiding guarantee.My only worry was having them open up on their own in an unexpected and unpleasant condition such as dropping it to water.
https://www.youtube.com/watch?v=xzXmsgNP2Eg

Thanks, will take a look!
Not too worried about it as just bought a metal bumper that doesn't have flap access, so that should keep them tightly closed for now.

Related

USB/HDMI cover

Hi there, it's only me or the cover for USB and HDMI (but the second one is less important) sucks? opening it's ok with my nail but get back in closed position is hard -.-, and I have the fear to break the small plastic connection :S tips? I'm thinking about remove them...
I have got a technique to do it, but it's hard to explain. I push the top of the cover inside first, then the bottom.
Cholek3 said:
I have got a technique to do it, but it's hard to explain. I push the top of the cover inside first, then the bottom.
Click to expand...
Click to collapse
Exactly, it slides in at an angle, then click in the bottom.
I agree it looks flimsy; I had the same fear with the usb port cover on my X10 though, and it lasted well over 2 years of daily charging.
I am used to it now, it's still pointless though. My Nexus One had no cover and the USB port is still working fine after well over 2 years. I don't know why some manufacturers think a cover is necessary.
3Shirts said:
I am used to it now, it's still pointless though. My Nexus One had no cover and the USB port is still working fine after well over 2 years. I don't know why some manufacturers think a cover is necessary.
Click to expand...
Click to collapse
It's way prettier, obviously. I saw a picture on here with the cover removed, and it makes the design of the phone sink below sea level.
A flapless port only looks good on a phone with a metal or proper metal-color body. Like the Xperia P. But the Xperia S would look like crap without port flaps.
senne-vdb said:
It's way prettier, obviously. I saw a picture on here with the cover removed, and it makes the design of the phone sink below sea level.
Click to expand...
Click to collapse
Yeah but that's because you are taking the flap off when it was designed with it on. Phones designed with a flush usb port and no flap look fine.
It's like saying cutting the roof off your SUV didn't look good. A convertible sports car looks ace.
I don't think the XS would look bad with no port flap. Look at the headphone socket, that's very nicely styled. If they'd done the same with USB I'd be happier.
My samsung tocco ultra had a similar style flap to the XS and lasted me 2 years just fine despite me thinking it would only last two days.
The galaxy s had a slide cover which mostly did the job but wasn't exactly pretty. The pins in micro usb are pretty fine wouldn't take much ingress to mess it up.
I think when the flap spare pieces are available online I will get one and make proper opening for USB for it and leave it there permanently.
Some smart manufacturer could make a delete with correct opening. They could have made it just like Xperia P and it would look very nice.
I was thinking about such same thing. Waiting for spare USB flap availability.
I wonder if a replacement flap could be worked into a clip on case?
Si
Sent from my LT26i using XDA
Cholek3 said:
I have got a technique to do it, but it's hard to explain. I push the top of the cover inside first, then the bottom.
Click to expand...
Click to collapse
Ace, works for me too. I'd been faffing something chronic til now with it but that's deffo the method.
Good to hear that other people have had previous, port-protected Sony's last a couple of years and more OK, especially with 2 year contracts almost being the norm these days. All told it's encouraging, therefore, to read that Sony seems to be some kinda master of the flaps.
Too much innuendo - fnar!
I find the flaps very sturdy so I don't mind if they are a bit of a learning experience. I pop the bottom part, then the top part and it works for me XD.
On my X10 it was easy to remove but it was pretty fragile, so I would rather have it the way it is now, then none at all .
Sent from my LT26i using XDA
i think, it's hard to say whether it is better to have those flaps or not to have them (like in the xperia arc). of course, it also depends on how often you use them.
because of wifi, usb is mostly only needed for flashing, but at least you have to oben the usb-flap once a day for charging
but at the end the phone looks better with them...
The flaps don't bother me that much, but what does bother me is how loose they become after you have opened them a few times. It makes it feel like there is a loose spot in the casing.
I just wanted to chip in here and say if you're worried about the flap, you are right to be. I left mine charging overnight and when I came to unplug it I noticed that the flap had a crack in both sides somehow - despite me being super careful with it. It's not broken - some kind of membrane within seems to be holding it together somehow - but it bends along the crack now and it's a matter of time before it snaps completely.
I don't like that flap design one bit... I thought the X10 had a bad flap design but this one is far worse, especially when you have the phone in a case. It's vulnerable when being charged, sticking out worryingly... hopefully spares will become available. I tried to glue it to reinforce it but it's not easy as the crack is only a hairline when sitting properly.
I don't like them, on mine it has become loose and doesn't latch in at the bottom properly anymore. It has also list it's matte black and is quite shiny now, as is also the 'chin' bit at the bottom under clear strip, there's a definite bit of wear under the back and home buttons. :-/ 3 months old :|
Sent from my LT26i using XDA
Ungruntled said:
I just wanted to chip in here and say if you're worried about the flap, you are right to be. I left mine charging overnight and when I came to unplug it I noticed that the flap had a crack in both sides somehow - despite me being super careful with it. It's not broken - some kind of membrane within seems to be holding it together somehow - but it bends along the crack now and it's a matter of time before it snaps completely.
I don't like that flap design one bit... I thought the X10 had a bad flap design but this one is far worse, especially when you have the phone in a case. It's vulnerable when being charged, sticking out worryingly... hopefully spares will become available. I tried to glue it to reinforce it but it's not easy as the crack is only a hairline when sitting properly.
Click to expand...
Click to collapse
Well my cover finally cracked the other day, the little tail that stays in the phone always cracked in half. So half is still stuck in the phone and then I have the whole cover left. It won't stay on anymore so must look for a new one.
Any one seen the USB cover for sale anywhere ?
Mine has broken too, found this on ebay:
http://www.ebay.co.uk/itm/USB-HDMI-Cover-Button-Cap-Replacement-For-Sony-Ericsson-Xperia-S-LT26i-Black-/290718395563?pt=UK_Replacement_Parts_Tools&hash=item43b02aacab#ht_1834wt_1037

[Q] SD card/micro usb Flap keeps coming loose

Hi guys,
I have been facing a problem with the falp on the left side of my xperia z2 (white, but has no gaps nor missaligns), which is that it keeps coming off. First it was ok, nothing moved, then, after opening and closing 4 times to connect to the PC it started coming off.
Now i only take it off to plug it tot he charger. infact, i bought and adapter so that i can use the wireless charging already.
The only solution I found was on a thread where someone said to put sillicone lube on it. This worries me, since i've put some (not to gross out people) "mouth moisture", AKA spit, on the rubber and it instantly makes the flap jump out of position, so i assume a lube will only make it worse.
I have contacted sony but if i send it to repais i will be without a phone for atleast 10 working days, and that is if i'm lucky....
This is a problem, since the phone is waterproof, or i would just cut off the damn thing
Does anyone have a solution for this?
thank you very much
Ive found that the flap its self losens after time but it being closed is only problematic when there is dust in the port, cleaning it out solves my problem
Sent from my D6503 using XDA Premium 4 mobile app
i wont agree you! just keep thanking God!
Envious_Data said:
Ive found that the flap its self losens after time but it being closed is only problematic when there is dust in the port, cleaning it out solves my problem
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well, unfortunatly not mine... that was the forst thing I did when it stopped closing.
Amazingly now it is staying closed, has not self-opened for about 8 hours.
I guess it just gets posessed now and then...
I'd get that checked out, been using mine a lot since I got it a month ago and this has never happened, surely this will affect the water resistance.
Posted a thread about this previously - http://forum.xda-developers.com/showthread.php?t=2787102
Same with what Envious_Data said, cleaning out the dust from the flap and the "socket" where the silicone seal seats solved the problem for me.
benengyj said:
Posted a thread about this previously - http://forum.xda-developers.com/showthread.php?t=2787102
Same with what Envious_Data said, cleaning out the dust from the flap and the "socket" where the silicone seal seats solved the problem for me.
Click to expand...
Click to collapse
"I kinda semi-fixed the loose flaps by cleaning off the accumulated dust around the edges of the seal and the covered area...doesn't seem to fall out as often now."
This is what you answered on your post and i have seen the answer, but " doesnt seem to fall as often now" is not, imho, the ideal scenario for a 700 euro phone, now is it?
Mine has not fallen today, which is a freaking miracle. Did not do a thing to it, it just... fixed itself i hope. Not gonna put it under water though
badjoras said:
"I kinda semi-fixed the loose flaps by cleaning off the accumulated dust around the edges of the seal and the covered area...doesn't seem to fall out as often now."
This is what you answered on your post and i have seen the answer, but " doesnt seem to fall as often now" is not, imho, the ideal scenario for a 700 euro phone, now is it?
Mine has not fallen today, which is a freaking miracle. Did not do a thing to it, it just... fixed itself i hope. Not gonna put it under water though
Click to expand...
Click to collapse
Haven't have it pop open on me since then actually. However I do fully agree with you that it's totally unacceptable for a shiny new flagship device to have such flaws.
I got the damn same problem! It looks like is the dirt but it might be something else. I cleaned the flap pretty (really) well. I did it with a slightly weet (with alchol, be carefull)cotton swap. I had to do this two times to be sure its really clean.Its holding more time in its place now. I'll post if the flap pop out again by itself.
badjoras said:
I have contacted sony but if i send it to repais i will be without a phone for atleast 10 working days, and that is if i'm lucky....
Does anyone have a solution for this?
Click to expand...
Click to collapse
Sony do, either send it for repair or live with it.
Bear in mind if any home made repairs ie silicone gel worsen matters you may find Sony refuse to fix ot
Everybody must try this! Remove the flap then try to put it back in its place. Im going to buy a new one in future (just in case). Here is a video I found, it shows how to remove the flap https://www.youtube.com/watch?v=xzXmsgNP2Eg&app=desktop
Its working for me!! But im still testing (I guess im going to start to use my magnetic charger more often)
"thanks" if I helped
Enomine said:
Everybody must try this! Remove the flap then try to put it back in its place. Im going to buy a new one in future (just in case). Here is a video I found, it shows how to remove the flap https://www.youtube.com/watch?v=xzXmsgNP2Eg&app=desktop
Its working for me!! But im still testing (I guess im going to start to use my magnetic charger more often)
"thanks" if I helped
Click to expand...
Click to collapse
and just like that i love you
i think ill be adding this to the Help mega thread as XDA calls it
***Update to the problem, and SOLUTION:***​
Definitely its the flap. I bought one from here (they are original) http://www.witrigs.com/sony-xperia-z2-replacement-parts and finally after more than 40 days!! it arrived and now my z2 is 100% waterprof again! Im very happy now. The flap stays in his place!
I recomend you guys to buy this to solve the problem, at least it helped me.
In case you buy, I used swiss post, it take a long time but it was secure. This was the first time I buy someting from another country (Im from Mexico, btw sorry for my english hehe)
Remember, here is how to remove the flap https://www.youtube.com/watch?v=xzXmsgNP2Eg&app=desktop
Hope this time I really helped! Good Luck!
PD: Now im going to use my magnetic charger so I dont have to move the flaps, I suggest you the same!**
Enomine said:
Everybody must try this! Remove the flap then try to put it back in its place. Im going to buy a new one in future (just in case). Here is a video I found, it shows how to remove the flap https://www.youtube.com/watch?v=xzXmsgNP2Eg&app=desktop
Its working for me!! But im still testing (I guess im going to start to use my magnetic charger more often)
"thanks" if I helped
Click to expand...
Click to collapse
Thanks, must be the flaps have been twisting too much and it was trying to twist back or something which made it push off.
Taking it off and putting back in fixed it 100% for me, just ordered a magnetic charger though. Dont wanna remove and put it back in every month.
Thanks so much for your post, I used a wall pin and de-dusted my flap and it no longer wants to keep opening.. It was quite surprising how much was actually there
Thanks again!
You could buy a new one from internet (ebay, amazon, etc) or clean it
pr0jesse said:
You could buy a new one from internet (ebay, amazon, etc) or clean it
Click to expand...
Click to collapse
Buying a replacement isn't so easy, well it is, but 99% are copies unless they have been pulled from old phones now. Most if not all the reviews condemn these replacements as poor quality and unfit for purpose. I have recently lost my micro USB cover and am waiting on delivery of a "copy" port replacement. Cost just under £5 for a pair of covers. Could of got some second user official ones for £7 but I thought I'd take the risk with the copies.
As for cleaning I just use ear buds/Q tips to collect the lint/dust.. anything sharp will only compromise the water proof nature of the seal.

[Q] Aluminium plate around magnetic charger peeling away

Hi
having an issue where the aluminium plate around the magnetic charger is lifting up and starting to peel away after 9 months.
I'm not sure if this affects the "waterproofiness" of the phone, its just really annoying as it clicks back in every time i touch it.
Wondering if its happened to anyone else, or if it'd be covered under warranty/insurance? I'm assuming its gonna be classed as normal wear and tear
wallymcbride said:
Hi
having an issue where the aluminium plate around the magnetic charger is lifting up and starting to peel away after 9 months.
I'm not sure if this affects the "waterproofiness" of the phone, its just really annoying as it clicks back in every time i touch it.
Wondering if its happened to anyone else, or if it'd be covered under warranty/insurance? I'm assuming its gonna be classed as normal wear and tear
Click to expand...
Click to collapse
I've noticed wear & discoloration near my magnetic charging port. I haven't noticed it popping lose, as that may be something you want to have checked! Our one year anniversaries are near assuming you purchased your device during the opening release date for the US. I'll definitely keep a close eye on mine, as I did not purchase additional warranty!

Rear Glass separating from frame. Warranty repair.

My rear glass is starting to separate from the frame in the top right corner.
Has anyone even heard of this problem on this phone?
Talked to Xperia Care today and it's covered under warranty but it's going to be a 14 working day turn around!
They are based in Texas, but since my phone originated from Hong Kong then it may take longer if parts differ.
It's not noticeable in the picture too bad but it's definitely coming apart because I feel the edge of the glass on my hand. Also it goes back in if I push it in but comes out eventually in a short amount of time...
ZPaul2Fresh8 said:
My rear glass is starting to separate from the frame in the top right corner.
Has anyone even heard of this problem on this phone?
Talked to Xperia Care today and it's covered under warranty but it's going to be a 14 working day turn around!
They are based in Texas, but since my phone originated from Hong Kong then it may take longer if parts differ.
It's not noticeable in the picture too bad but it's definitely coming apart because I feel the edge of the glass on my hand. Also it goes back in if I push it in but comes out eventually in a short amount of time...
Click to expand...
Click to collapse
its a known issue, its quite common actualy, i think if you look around some threads you will see alot of posts from unique users
edit- this should be covered by warrenty, Sony Customer Service Japan can conferm for this and same goes with Sony C-Service UK and also USA
I actually have the same problem on my Z2 , i previously owned the Xperia Z where i was experiencing same issue, and yes is covered under warranty....glass becomes unglued and separating from frame because NFC pins pushing the glass out, and phone generating heat during usage and this way the adhesive sticker inside becomes melt and glass starts to go out...this is a known issue even Sony knows about. I was able to hold 5 different Z2s and every one had the same issue, same area, different batch numbers.
The fifth one was yesterday in Orange ( operator) i dont know how to cerrectly call this showpiece? I mean the place where you can grap the phone and play with it... I noticed this problem on this phone....
I was analyzing this problem and i found that first area where it starts to come off is where the big flap is, thats the place where NFC pins are, and it continue to ungluing to the corner exactly like it is on your photo....Come on Sony!! Z1 was proof from this becasue of the middle frame and, this way nothing is pushing the glass out and also adhesive sticker is more wider.... I know what i am talking about i am gsm mechanic i was assembling both devices. But i dont know if you guys understand my English
NetSkill said:
I was analyzing this problem and i found that first area where it starts to come off is where the big flap is, thats the place where NFC pins are, and it continue to ungluing to the corner exactly like it is on your photo....Come on Sony!! Z1 was proof from this becasue of the middle frame and, this way nothing is pushing the glass out and also adhesive sticker is more wider.... I know what i am talking about i am gsm mechanic i was assembling both devices. But i dont know if you guys understand my English
Click to expand...
Click to collapse
You are pretty much right about that. My Z2 seems to have this problem in this particular area, I did not return the unit because I assume this eventually happens to all Z2.
Same thing I suffered with my old Z, I still don't understand why Sony does not come up with a better solution than gluing everything together.
I saw xperia z3 leaded pictures and from what seen i can say that z3 got fixed this issue because of different placement of NFC pins they paced them almost in the middle of the motherboard (same as z1) logically its a way better placement in the middle because its more dificult for those pins to lift both sides and top of the glass together at the same time than only right side in z / z2... Btw tomorrow i am going to repair another z2 customer reported this issue...
If you want you can go for warranty repair but if you are heavy gamer like me or doing something that heating up the device expect the same thing to happen in less than month.... The adhesive on the glass is really strong but after you heat up the glass, its not so strong then.... Its better to put locktide power flex(super glue) together with adhesive sticker and glue it this way..yeah then its almost impossible to get the glass off as the locktide is less,almost not sensitive to heat. I repaired mine z2 this way,like i sad i am gamer my phone is hot everyday and everithing is okayy
Edith
NetSkill said:
I saw xperia z3 leaded pictures and from what seen i can say that z3 got fixed this issue because of different placement of NFC pins they paced them almost in the middle of the motherboard (same as z1) logically its a way better placement in the middle because its more dificult for those pins to lift both sides and top of the glass together at the same time than only right side in z / z2... Btw tomorrow i am going to repair another z2 customer reported this issue...
If you want you can go for warranty repair but if you are heavy gamer like me or doing something that heating up the device expect the same thing to happen in less than month.... The adhesive on the glass is really strong but after you heat up the glass, its not so strong then.... Its better to put locktide power flex(super glue) together with adhesive sticker and glue it this way..yeah then its almost impossible to get the glass off as the locktide is less,almost not sensitive to heat. I repaired mine z2 this way,like i sad i am gamer my phone is hot everyday and everithing is okayy
Click to expand...
Click to collapse
Well I run 3 or 4 times per week and I use Nike+ so the phone gets pretty hot, and since I really don't have the skills to open my phone and glued again I will just ignore this issue (Hopefully is a minor issue) and I'm going to hope Sony has all this fixed by the time Z4 is released.
ZPaul2Fresh8 said:
My rear glass is starting to separate from the frame in the top right corner.
Has anyone even heard of this problem on this phone?
Talked to Xperia Care today and it's covered under warranty but it's going to be a 14 working day turn around!
They are based in Texas, but since my phone originated from Hong Kong then it may take longer if parts differ.
It's not noticeable in the picture too bad but it's definitely coming apart because I feel the edge of the glass on my hand. Also it goes back in if I push it in but comes out eventually in a short amount of time...
Click to expand...
Click to collapse
I had my phone mostly in Sony's charge dock for the last couple of months, using it as a wifi hotspot. When I took it out the other day, I thought the back seemed to bulge a bit. I only had it for ~6 months or so, and I remember thinking that the battery couldn't have gone bad already - since its known that bad batteries start to bulge...
Anyway, took it out of the charger again today to leave the house with it and found that the rear "glass" has separated from the frame by a lot and there's a 3mm gap to the frame on one side.
1) the back seems more flexible than glass would normally be? I think its not actually glass... (I know they build different models for different regions - this was purchased in Hong Kong)
2) if I push the edges of the back to the frame and hold a ruler to the back in either direction, there's a clear bulge forcing the back away from the phone.
3) what besides the battery in a phone can expand to the extent that it will push the rear panel off the phone?
The phone has never been dropped, its in absolutely new condition, aside from this annoying failure to stay together...
Thoughts of going back to Samsung with their swappable batteries are hard to suppress...
UK Warranty Refusing Repair
Hey Guys,
I am having the same issue with my Z2, it's about 8 months old. I sent it off last week and this week I was quoted £350 for a BRAND NEW DEVICE!
I phoned them and asked why and they said that they have deemed it to be accidental damage! They are escalating it currently but I fail to see how it COULD be accidental damage?! I have never dropped the phone or anything...
Can someone on here please confirm that their device was repaired under warranty? If so did you get a receipt/ invoice or anything with it? I would very much appreciate any help with getting Sony to fix my damn phone...
Dan
NJ72 said:
I was quoted £350 for a BRAND NEW DEVICE!
Click to expand...
Click to collapse
That's crazy! I paid €299 for mine NEW.
Almost same problem
I just got this Z2 since around 2 months, and just spotted that the rear glass is popping out of the frame. The device international and not under warranty, so will try to get back to Amazon. Any insights?
Pic: facebook.com/photo.php?fbid=10153081797391243&set=gm.898501176853924&type=1&theater
My friend had also such a problem. He decided to open the device by himself and then it cracked so go for warranty.
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices
i have an experia z3 and the backglass and te frond glas got loose dindt get it fixed yet, i think its because the phone gets prity damn hot somtimes and becuase of the heat te glue wil meld and your screen and backcover wil come of and sony still needs to fix this problem

Regain waterproof with flaps

Hi, my usb flap opens itself no matter if my Phone is in my pocket or on a surface, just get loose itself.
The thing is: if i buy The flaps for replacement Will still The usb flap getting loose? And being waterproof aswell? Thanks
My question is, did you try cleaning dust under flap?
Sent from Xperia Z2
mr.loverlover said:
My question is, did you try cleaning dust under flap?
Sent from Xperia Z2
Click to expand...
Click to collapse
Yup, i tried that tough. but no sucess with it so far.
Do you think if i buy new flaps will still getting loose?
I found that properly cleaning it
Like even a single dust spec causes problems
after pushing down on the flap for a bit so it sits firmly in place
If not the flaps are easily replaceable and cheap
Envious_Data said:
I found that properly cleaning it
Like even a single dust spec causes problems
after pushing down on the flap for a bit so it sits firmly in place
If not the flaps are easily replaceable and cheap
Click to expand...
Click to collapse
i have knowledge about dust in flaps may cause issues. i recently adopted some testing by my own, and its directed to push slighlty and gently the flpas every day, and time lapse i remember to do it. so, my usb flaps isnt opening istlef everytime i really matter the fact that my flaps would open a bit when submerged, that definetly would crack my head LOL.
if my test dont work ill buy brand new flaps, the thing is if it will be tight closed as stock ones when was right out of the box.

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