So I just woke up and went to unlock my phone and it came up saying the fingerprint scanner stopped responding and must close so it asked for my backup password, I entered it and it said it was wrong. I was 100% sure that was the password I had set but it was saying it wasn't so I tried a multitude of other ones. Then it let me finally sign in by my Google Account so I did and it says it's wrong..it isn't. I've signed in to Gmail on my computer with the same info I'm entering into the phone but the phone won't let me login!
I don't know if this has happened to anyone yet but I've now tried restarting and then shutting off and turning back on and the sensor still just won't work and none of my alternative logins are working, does anyone have any suggestions other than resetting the phone? Thanks
Hendrycks said:
So I just woke up and went to unlock my phone and it came up saying the fingerprint scanner stopped responding and must close so it asked for my backup password, I entered it and it said it was wrong. I was 100% sure that was the password I had set but it was saying it wasn't so I tried a multitude of other ones. Then it let me finally sign in by my Google Account so I did and it says it's wrong..it isn't. I've signed in to Gmail on my computer with the same info I'm entering into the phone but the phone won't let me login!
I don't know if this has happened to anyone yet but I've now tried restarting and then shutting off and turning back on and the sensor still just won't work and none of my alternative logins are working, does anyone have any suggestions other than resetting the phone? Thanks
Click to expand...
Click to collapse
Did your phone is rooted? Do your phone come with warranthy? If rooted i think you have clear davik cache and if warranthy you should go check at care center i think it is about finger print sensor problem!
Sent from my SM-G925F using XDA Free mobile app
junghyun01 said:
Did your phone is rooted? Do your phone come with warranthy? If rooted i think you have clear davik cache and if warranthy you should go check at care center i think it is about finger print sensor problem!
Sent from my SM-G925F using XDA Free mobile app
Click to expand...
Click to collapse
My phone's not rooted, everything's stock. It has a warranty but there's no stock available. It was fine until this morning, I've had it since the 9th so I just think something messed up that's software related.
Hendrycks said:
My phone's not rooted, everything's stock. It has a warranty but there's no stock available. It was fine until this morning, I've had it since the 9th so I just think something messed up that's software related.
Click to expand...
Click to collapse
Ok god bless you
Sent from my SM-G925F using XDA Free mobile app
my fingerprint laso gives my force closed. Had to input my pasword, but it worked, One time it told me that I ahve to resart the phone to start fingerprint again. Strange,.
Related
I have been using the fingerprint to unlock, but not it is not functioning, it doesn't respone at all...
do you guys have this problem???
Sent from my MB860 using XDA Premium App
Have you updated? The update addresses issues with the fingerprint scanner.
yes, i have updated to 1.57 rooted GladAtrix 2 v4.2.3...
what should i do then?
Sent from my MB860 using XDA Premium App
Mine did that to me a few times before I updated, but since the update it has worked perfectly. Did you try deactivating it and set it up again? I know WidgetLocker can use the fingerprint scanner, I dont know if you want to try that but it might be an option..
but I can't even stup the fingerprint scanner t scan...in the Location & security settngs...
is my fingerprint scanner broken??? or should I reload the stock rom to see if itis becuse of the GladiAtrix2 v4.2.3???
You cant set up the fingerprint scanner? Huh that sucks. What kind of error does it give you if any? You might want to sbf and see if it works again on stock.
I seem to have that problem at times. Restarting the phone seems to do the trick
WiredPirate said:
You cant set up the fingerprint scanner? Huh that sucks. What kind of error does it give you if any? You might want to sbf and see if it works again on stock.
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Click to collapse
It doesn't even response at all at the setup and no error, it just likes the scanner isn't there...
I will try to flash back to the stock rom and see if it will still work
Faizan1 said:
I seem to have that problem at times. Restarting the phone seems to do the trick
Click to expand...
Click to collapse
I have tried that, but it doesn't work for me...
It happened to me twice in the last 7 days that I have had my Atrix, both times when I turned it back on in the morning (I have it off at night).
I had to take the battery out and then start all over again just power cycling didn't work.
I am hoping it doesn't happen too often, the device is perfect and all customized and I don't want to start all over again including un rooting this one.
just flash back to 1.26, but still not working not responding...
going to update to 1.57 and see if it will work...not I think it is broken...
Happened to me this morning after a power up. Restarted it again, some 'suite' process force closed on the lock screen, and it's been okay since.
edit: this was on 1.5.7 stock
I guess I can confirm that my fingerprint scanner is dead...
so I guess I have a reason to get a LG one now... this one will go to my girlfriend...
or... is there a screen lock for Atrix 4G which slide down to unlock (like HTC one) instead of sliding right to left
I can log on to my samsung account online, but when I enter the same password on my galaxy to activate the tracking and erasing data function, it's saying "error processing failed". I've tried to reset phone to delete account and create new one, but just before restart it's asking me for password to samsung account, which doesn't accept. Any ideas
Think everyone is having the same problem.
Same for me
I thought I was the one, there must be solution or it's kind of bug which will be fixed in next update?
I did have the same issue, logged in online ok, couldn't get past password stage on the phone, I did 2 things, restarted the phone and entered p
Samsung password on the phone with wifi turned off, (it had bern on when it failed).
Not sure what solved it but it worked. And now the security settings are activated. Hope this helps
Sent from my GT-I9100
I originally created the account on the phone; never had a problem logging in to it.
What I did find though, having set up the remote access / wipe stuff, was that software update (which also uses your "Samsung account", was checking for stuff every hour or so; murdering the battery!
What I did, I switched wi fi on, because I had it on when I was setting samsung account on mobile and worked! It accepted password, so I reset device, activated security settings, but still can not access via samsung dive.
paulvandyk said:
What I did, I switched wi fi on, because I had it on when I was setting samsung account on mobile and worked! It accepted password, so I reset device, activated security settings, but still can not access via samsung dive.
Click to expand...
Click to collapse
Same here, I set up my account through the phone and that was fine. However I'm not recognised by the samsungdive website.
Perhaps the link between phone and website is not working yet?
Mines an old account just logged in first time on this phone as normal .
jje
Works normally for me, no issues.
Is it because when I open Kies on my PC my it can't read the firmware version?
Anyone else who gets this error message can you check?
Guys I've reverted back to the UK firmware and everything has started working now.
I was using the German KDD FW.
+1.
I enabled with my usual username and password and setup account on the phone.
Phone wouldn't recognise that same password for the SMS notification setup.
Went to samsungdive, that site wouldn't recognise it either.
I did a password recovery on that site (same password), and then samsungdive would let me use that password okay.
However, that password that I now know definitely is correct still doesn't work on the phone.
completely stock phone.
Rebooting now to see if that helps, but not that hopeful. :/
Edit : nope didn't work. now it's stuck on and can't even de-select that protection because it says the password is wrong. I think we've found our first big bug!
crypticc said:
+1.
I enabled with my usual username and password and setup account on the phone.
Phone wouldn't recognise that same password for the SMS notification setup.
Went to samsungdive, that site wouldn't recognise it either.
I did a password recovery on that site (same password), and then samsungdive would let me use that password okay.
However, that password that I now know definitely is correct still doesn't work on the phone.
completely stock phone.
Rebooting now to see if that helps, but not that hopeful. :/
Edit : nope didn't work. now it's stuck on and can't even de-select that protection because it says the password is wrong. I think we've found our first big bug!
Click to expand...
Click to collapse
actually not a new issue. Fixed:
http://www.amitbhawani.com/blog/setup-mobile-tracker-samsung-galaxy-s/
Site is correct that we should've entered a numeric password? I used swype and it just said enter 8 characters, and didn't make keyboard numeric. It accepts alpha when new password, but log in won't accept anything that isn't numeric
crypticc said:
actually not a new issue. Fixed:
http://www.amitbhawani.com/blog/setup-mobile-tracker-samsung-galaxy-s/
Site is correct that we should've entered a numeric password? I used swype and it just said enter 8 characters, and didn't make keyboard numeric. It accepts alpha when new password, but log in won't accept anything that isn't numeric
Click to expand...
Click to collapse
Did you manage change this password? This screen shot from link is from first Galaxy, I can't find any option on mine to change it.
paulvandyk said:
Did you manage change this password? This screen shot from link is from first Galaxy, I can't find any option on mine to change it.
Click to expand...
Click to collapse
You can change the password from the actual Samsung Dive website. Just click on about me. Once you have logged in you are then able to change the password which also changes it on the phone.
I've changed password on samsung dive website to alpha and still nothing
I thought it had to be a numeric password? That is what I changed mine to and it worked with no problems.
macnessie said:
I thought it had to be a numeric password? That is what I changed mine to and it worked with no problems.
Click to expand...
Click to collapse
Yep
Sent from my GT-I9100 using Tapatalk
monkley said:
Same here, I set up my account through the phone and that was fine. However I'm not recognised by the samsungdive website.
Perhaps the link between phone and website is not working yet?
Click to expand...
Click to collapse
Turns out the problem for me was Chrome. The samsungdive site doesn't work in chrome although it's fine in firefox.
Ok, I managed to log on to website and I have all options. I've used the same alpha numeric password, so don't understand why it hasn't worked before.
However it doesn't show my mobile number even if it's entered in my details.
Any ideas?
So Im having data issues today i wanna really exchange it Monday but Im afraid if i do il have screen issues right now data will work halfway and i have to keep refreshing the page til it finally loads its horrible but Im afraid to exchange it cause people that are havih the screen problems i have a problem at the upper top looks llike dead piles its a very light spot but usually only seen while on the camera app or when its turned on
Sent from my SAMSUNG-SGH-I777 using XDA App
If you think about the number of phones that are out there and people only generally post when there's an issue, I wouldn't worry about exchanging it. I've had two phones with no issues.
Sent from my SAMSUNG-SGH-I777 using xda premium
Okay i might go exchange it Monday cause its an hour away to the closest one
Sent from my SAMSUNG-SGH-I777 using XDA App
today I backed up my iphone SMSs and loaded them with sms backup and restore... everything went fine, but then my phone reset and there is a circle with a line through it where the data connection icon should be and says there is no sim installed.... I also cant dial out, but I received a call on the way home from work.
trying to open message app on the phone gives me a time out message and asks me to kill or wait. then the phone just freezes. I'm looking everywhere for a solution... first time android user so this is driving me a little bit nutty.
on my iphone I would just restore firmware... I guess thats what I should try here?
Kadernal said:
today I backed up my iphone SMSs and loaded them with sms backup and restore... everything went fine, but then my phone reset and there is a circle with a line through it where the data connection icon should be and says there is no sim installed.... I also cant dial out, but I received a call on the way home from work.
trying to open message app on the phone gives me a time out message and asks me to kill or wait. then the phone just freezes. I'm looking everywhere for a solution... first time android user so this is driving me a little bit nutty.
on my iphone I would just restore firmware... I guess thats what I should try here?
Click to expand...
Click to collapse
Have you done any type of changes to the phone like rooting, etc.? Anything you can think of that might have caused it or changed something right before it happened?
No, I haven't rooted or anything. All I did was download a few basic apps and then try to transfer my data to the new phone. I ordered a jig and don't want to do anything until it arrives.
I have solved the data issue, somehow the sim came slightly out of place. Once I reseated everything was good. is the sim slot that finicky?
i also did a factory reset and started from scratch and worked out the issue with the text messages. I appreciated your willingness to help a noob, thank you.
Hi all,
This is the first time I have ever heard of something like this happening, ever.
My mom has a Samsung Galaxy S II on Rogers (Canada). I came to this board because the phone looks the same as this AT&T one.
Anyway my mom told me the other day that she had plugged her phone in to go to bed like she normally does and the screen flashed on as usual then went off as usual. But then as she was walking away the screen came on again. She thought that was weird so she went back to her phone to see what it was doing.
She said she saw an app open up then close out, then the dialer opened up and numbers started going into it all by itself along with a # and * signs. The numbers didn't make sense to her.
She panicked and shut the phone off.
At the time, she would have been connected to their home wifi network as well as rogers 3g network. I was like wow that sounds crazy. It sounded like a Trojan Horse virus that you could get on your PC.
She called Rogers the same night and they didn't see anything weird in her data history but she was of course connected to wifi. They told her to change the wifi password for her network and that's about it.
I checked out all the apps on the phone and I didn't see anything suspicious but that doesn't necessarily mean anything.
If her phone wasn't hacked and someone was remotely manipulating it, what else could it be? If that is the case, what should I look for on the phone to try to get rid of it. Is there such a thing as a virus scanner for android OS?
Thanks
I would factory data reset the phone and format the internal and external SD card. Then set phone up with a new Gmail account if it was me. Some apps on the plays store look legitimate but could have permission to do weird things while the phone is not in use. Hope you can help your Mom.
Sent from my SGH-I777 using xda app-developers app
Teknodad1974 said:
I would factory data reset the phone and format the internal and external SD card. Then set phone up with a new Gmail account if it was me. Some apps on the plays store look legitimate but could have permission to do weird things while the phone is not in use. Hope you can help your Mom.
Sent from my SGH-I777 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the advice. The odd thing is that I just did this to her phone like 4 weeks ago because she inexplicably had TONNES of data charges on her phone, and he has a 6GB/month plan. That seemed to have solved that...I'm pretty sure someone was manipulating her phone at that point too because there was no way she was using that much data on her own.
She must have something going on. Something she's installed must be giving someone access or something, I don't know what's up but I will backup all her SMS and notepad messages, and make sure her contacts are synced with Google then factory reset her phone, again.
Thanks.
So my GPS only works while my screen is turned off and locked.
Anybody else having the same issue?
Sadly I am on a locked boot loader and pretty sure my warranty is gone due to age of phone...
Anybody know of a fix? This issue remains persistent through flashing all ROMs nebulous, stock, etc (bootstrapped). I can't navigate at all these days BC it just will drop as soon as I turn the screen on! Then I have to turn the screen back off/lock and hope it syncs and starts telling me turn by turns again.
Uuugh frustration with a locked boot loader!
Sent from my SCH-I605 using XDA Free mobile app
BlakeDC said:
So my GPS only works while my screen is turned off and locked.
Anybody else having the same issue?
Sadly I am on a locked boot loader and pretty sure my warranty is gone due to age of phone...
Anybody know of a fix? This issue remains persistent through flashing all ROMs nebulous, stock, etc (bootstrapped). I can't navigate at all these days BC it just will drop as soon as I turn the screen on! Then I have to turn the screen back off/lock and hope it syncs and starts telling me turn by turns again.
Uuugh frustration with a locked boot loader!
Sent from my SCH-I605 using XDA Free mobile app
Click to expand...
Click to collapse
Wow that is bizzare. Never heard of that one.
Try uninstalling maps and clearing maps data via app manager and running the stock version. If that works you can let it update again and it will work.
That's how I fixed my maps issue with GPS
Domush said:
Try uninstalling maps and clearing maps data via app manager and running the stock version. If that works you can let it update again and it will work.
That's how I fixed my maps issue with GPS
Click to expand...
Click to collapse
I did that, still busted ;(
It wont even lock on any GPS app with the screen on, I tried with TopNTP, GPS Status, etc. Screen off, locks in 1-2 seconds. Screen on...never....
DreamFX said:
Wow that is bizzare. Never heard of that one.
Click to expand...
Click to collapse
Yeah...it's insanity. Killing me so badly. I'm not going to be able to sell this thing when I get my G3 now >.<