I tried to charge my S6 Edge with the Samsung fast charger that comes in the box but noticed that it charges my phone really slowly. When I plugged my M7's charger to the S6, it showed an estimated 2hr charge time, but when I connected the fast charger, it showed a 5hr estimated charge time. I noticed that it was taking forever to charge.
Anybody else seen this issue? What should be my steps to get it replaced? I bought the phone from BestBuy.
Thank you.
can you post screenshot?
Does it show "fast charging" along with the 5 hours time or not? If it does is probably the charger. If it doesn't it probably the phone. Take it back to best buy to verify.
I have one "Advanced Fast Charger" that will not inspire either of my two S6 Edge phones to report that they are fast-charging.
The other three I have all will, and with all four cables.
The one that won't, doesn't no matter which of the four cables is used.
I contacted Samsung and got an RMA for it. Even though I gave them the part-number for the accessory travel-charger, they insisted that I go to the "menu" on the charger and give them a six-digit code.
I suggested several times that the charger had no menu, but the (web-chat person) kept asking for it. Finally I told them the menu on the charger wasn't working either so I couldn't give them their 6-digit code, and that seemed to be enough for them to issue the RMA.
They tell me that it will take about two weeks to get it replaced. But that's OK, because my S6 Edge phone stopped auto-rotating today (two days after my 14-day window to return it) and that will also take two weeks to "repair" - so I won't be needing the charger anyway.
GO SAMSUNG!
S6 fast charging not working with fast car charger
nevernap said:
I tried to charge my S6 Edge with the Samsung fast charger that comes in the box but noticed that it charges my phone really slowly. When I plugged my M7's charger to the S6, it showed an estimated 2hr charge time, but when I connected the fast charger, it showed a 5hr estimated charge time. I noticed that it was taking forever to charge.
Anybody else seen this issue? What should be my steps to get it replaced? I bought the phone from BestBuy.
Thank you.
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Click to collapse
I notice this when I use the fast vehicle charger from Verizon that is specifically meant to be used with this phone. It sometimes tells me 6 hour until full and then randomly it will display "fast charging" like it is supposed to and like it does when I use the wall charger. No rhyme or reason to it. Sometimes, it fast charges and sometimes it doesn't. I know it has to do with whether the phone is in use and if the screen is on, so I turned the phone off to test and it still didn't fast charge. Any ideas??
adrock318 said:
I notice this when I use the fast vehicle charger from Verizon that is specifically meant to be used with this phone. It sometimes tells me 6 hour until full and then randomly it will display "fast charging" like it is supposed to and like it does when I use the wall charger. No rhyme or reason to it. Sometimes, it fast charges and sometimes it doesn't. I know it has to do with whether the phone is in use and if the screen is on, so I turned the phone off to test and it still didn't fast charge. Any ideas??
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Were you able to find an answer about this? My old Note 4 used to charge really fast with my car charger, now my new S6 Edge is detecting my car charger as USB, and it's really slow to charge.
juanyunis said:
Were you able to find an answer about this? My old Note 4 used to charge really fast with my car charger, now my new S6 Edge is detecting my car charger as USB, and it's really slow to charge.
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I ended up exchanging the charger for a new one and now it works fine. The first one must have been defective. I have the Verizon charger with fast charge technology.
adrock318 said:
I ended up exchanging the charger for a new one and now it works fine. The first one must have been defective. I have the Verizon charger with fast charge technology.
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I had the same issue. Used another USB cable and it worked fine. Apparently some of the cables they're shipping with the fast charge adapter aren't working right. Going to cause them headaches.
Posted my experience here.
http://forum.xda-developers.com/showthread.php?t=3099685
I had the same issue too, but for me it was the charger that was faulty.
I just started
I just started experiencing the same. I'm about to take it back to T-Mobile and see if they'll issue me a new something...right?
Related
My charger wire doesn't register the first time and you have to unplug and re-plug it back in for it to say fast charging, so enough of that and I tried two other cables. One is a Sony charger cable, and the other is a very old htc wire from who knows, i believe the mytouch 4g slide? LOL which is 2011 I think, they both registered fast charging the first time. And the wire doesn't get hot at all at the microusb end to plug into the phone like the included samsung one, just the adaptive charging block. Anyone else experience this?
Yep I did as well just replace the wire, I don't think the provided wire can handle the current that is needed to charge the bigger batteries in note 5/s6 edge plus unlike the s6 and s6 edge, I got one from amazon and now fast charging is registered everything I plug up
Now my original cables and others i used to use all shows up with slow charging now. Like 5 hours from low battery
SHADYSHEED said:
Yep I did as well just replace the wire, I don't think the provided wire can handle the current that is needed to charge the bigger batteries in note 5/s6 edge plus unlike the s6 and s6 edge, I got one from amazon and now fast charging is registered everything I plug up
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Actually, my brother has the regular s6 edge, and his does the same crap as mine, having to be plugged in and replugged in..
nj12nets said:
Now my original cables and others i used to use all shows up with slow charging now. Like 5 hours from low battery
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Hm that's strange, are you using the adaptive charging bloc then tried using other cables? worked for me, 1hour and 27 minutes till full for me now
Started having this issue about a week ago... Haven't tried a different USB yet... I'm in school currently, so I guess I'll try a different USB when I get back home today.
Sent from my Samsung Galaxy S6 Edge+ using Tapatalk
The prongs give up so quickly. I can't wait til micro usb gets obsolete
Sent from Samsung Galaxy S 6 Edge+
My husbands phone was doing that, then it started to bug out like we were taking the plug in and out over and over again when it wasn't even plugged in. Now it doesn't charge with any wire. It also keeps opening VR gear and popping up a "not charging" notification. Here's the kicker, this is his second edge + with the same issues. We got it at Best Buy. Verizon is now sending us a refurbished phone.
We spend 600 bucks on the new phone and 8 weeks later have to get a refurb. I think they effed up with the USB connection or fast charging stuff. ?
raveniselizabeth said:
My husbands phone was doing that, then it started to bug out like we were taking the plug in and out over and over again when it wasn't even plugged in. Now it doesn't charge with any wire. It also keeps opening VR gear and popping up a "not charging" notification. Here's the kicker, this is his second edge + with the same issues. We got it at Best Buy. Verizon is now sending us a refurbished phone.
We spend 600 bucks on the new phone and 8 weeks later have to get a refurb. I think they effed up with the USB connection or fast charging stuff.
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Samsung's own wire just sucks, their block is good, but you just gotta use a third party wire, at least in my case, the original samsung one gets way too hot, while third party ones are not even warm to the touch at the connector end plugged into the phone
It keeps making the vr gear app go bonkers. Now my phone is doing it. This pops up every 2 seconds or a black screen with a tiny X on the bottom. Have to keep a cord plugged in just to type this reply or the phone goes bizerk. 3 of them now that we've gone thru and using the new chargers from each. Now we both will have refurbs. I loved samsung for years but this is crazy.
I had the exact issue. charging would take 6 hours + oculous would not work, just go black when connected.
I went to the samsung repair center in Los Angeles and they said the issue required a motherboard replacement to be resolved. They told me to RMA it or go to Verizon to get a replacement under warranty. I went to verizon for my replacement.
Hello!
I recently bought a S6 Edge for my little brother (1 week ago).
As he returned from school in the weekend (Boardschool) I surprised him with a fully charges S6 Edge (Left it charging for a day).
As monday he went back to school (They can only use the phones in their rooms) he left it charging monday night)
The phone was not charged teusday morning. (using the original charger and OTG cable).
He tried with his laptop, another power plug and nothing worked.
This weekend now I tried with a Qi charger and it started charing.
After a full night Qi charing his phone is at 100%
The phone doesnt get detected by my computer either. Seems like the microUSB port is broken, but he barely had the phone... And you know how you handle a brand new expensive phone, right?
I checked for dust, nothing changed.
Im not in the mood to send the phone back right now, so I wonder if anyone encountered this problem and maybe fixed it.
Thanks,
PV-
same thing just happened to me..did you find a fix by any chance?
same as you body, but i dident want to go in repair shop because i dont want to open my phone so i decided to buy a wireless charger and is working good until now with a little problem that is a slow way to charge a phone In a mean time if you dont have a wireless charger try to turn off your phone and plugged in charger repeat this until it works because my S6 sometimes it works sometimes not (alternative buy a battery case)... hope i was helpful for you, have great day.
Hey Guys
I'm in love w/ my LG V30, except I think my phone might have a major fault - it can't charge wirelessly. I have a samsung quick charge charging pad, which was able to wirelessly quick charge my S7E. When I put my v30 on it, it acknowledges that it's charging, except that it doesn't actually charge the phone at all... the phone battery actually drains over time.
Now, I read somewhere it doesn't support wireless quick charging, which is a shame, but putting the phone on a samsung wireless quick charger shouldn't DRAIN the phone, should it?
Is there a difference between a samsung wireless charger vs a generic qi-enabled charger that is causing an issue here? I really don't want to return the phone bc everything else seems to be working perfectly.
as a confirmation, I went and bought a generic qi charger on amazon just now. luckily they are cheap. Going to check if its something to do w/ my charger... but I never had issues w/ my S7E and this particular charger. Frustrating.
FWIW .. working fine on mine. Generic charger from Amazon
Just confirming that wireless charging is working with my V30 and the TYLT Wireless Charger.
https://www.amazon.com/TYLT-Wireles...sr=8-1&keywords=tylt+vu+wireless+charger&th=1
Last night I placed the V30 on the charger on my nightstand at a 28% charge and woke up this morning to a 100% charge. So I'm not seeing any issues wireless charging after my first night with the phone.
I'll test it on my wife's Samsung wireless charger later on.
well fml. I went to work and plugged my phone into my USB-C charger, the phone wouldn't charge at all. It was plugged in, battery properties said "plugged in - not charging". Something is up with my phone.
I restarted the phone, and now it seems to be charging fine via the USB-C charger, but I don't like this one bit. I shouldn't have to reboot my phone to get it to properly take a charge. Once my new charger arrives i'll test it. If I get the same results, I'm returning this phone for a replacement, which sucks.
FWIW mine charges wire-lessly just fine on my Samsung charging pad...
got my hands on another samsung wireless charger (non fast-charge model).
It's the flat hockey puck model. Fortunately, it appears to be charging now. So it looks like strangely something has gone wrong w/ my other wireless charger. I will continue to monitor this issue closely, but it looks like wireless charging is okay on my phone, and it's some sort of fluke issue with that particular charger. If anyone else sees any strange issues w/ wireless charging, please report. Perhaps we can narrow down the problem... if it's phone or charger related.
I would be quick to blame the charger, but as far as I know, the charger worked just fine w/ my S7E for the longest time.
Hisma said:
got my hands on another samsung wireless charger (non fast-charge model).
It's the flat hockey puck model. Fortunately, it appears to be charging now. So it looks like strangely something has gone wrong w/ my other wireless charger. I will continue to monitor this issue closely, but it looks like wireless charging is okay on my phone, and it's some sort of fluke issue with that particular charger. If anyone else sees any strange issues w/ wireless charging, please report. Perhaps we can narrow down the problem... if it's phone or charger related.
I would be quick to blame the charger, but as far as I know, the charger worked just fine w/ my S7E for the longest time.
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Good to know that version works. Got a couple of free ones when I got my S6's.
Was planning on using the fast charger that came with my S6 Active to keep at work. It still fast charges my S6 but when I use it with my S9 it only slow charges. I've checked the markings on the charger and they are exactly the same as on the charger that came with my S9 even down to the model number except for 1 thing. One says made in China and the other says made in Vietnam.
The fact that the old one still fast charges my S6 to me rules out the charger being faulty. Has anyone else experienced anything like this?
Ive been experiencing the same problem with my Mi power bank 2i.
When i connect it to S9 plus ots gives Fast charging message and then turns to cable charging.
I hope they rectify it in a patch.
This is ridiculously bad as i travel a lot and only depend on power babk 2i as it fast charges all samsung phones.
Any1 else having same problem ?
The charger that came with my S7 fast charges the S9+ without any issue, as does the 3rd party car charger I'm using. Does the one that came with you S9 fast charge properly? Are you using the cable that came with your S9 with the old charger?
I have a ton of chargers. The one that came with my nexus 6, my ATT prime time tablet, and my LG v20 and LG v495 tablet all fast charge my 9+. They are all Qualcomm fast charge 2/3. My Anker qc3 does fast charging as well. Variety of cables, some generic, some LG.
If I think of it when I get home I'll check my power bank. It's a qc 3.0 and is a 10k mah I think. Was 20ish dollars on Amazon.
meyerweb said:
The charger that came with my S7 fast charges the S9+ without any issue, as does the 3rd party car charger I'm using. Does the one that came with you S9 fast charge properly? Are you using the cable that came with your S9 with the old charger?
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Yep, the charger that came with my S9+ works perfectly, and yes I am using the cable that came with my S9+
I have the same issue with an ANKER charger and CHOETECH cable that was working perfectly with my S8+...
i charged the my s9+ after draining it completely without powering it ON.
Charged in 100mins.
The progress was like 15 mins -24%,45 mins - 60%, 80 mins - 90%, this is the first time i was able to charge it quickly.
I was very disappointed with charging time but this is third cycle, so i am sure its learning the way we use.
I charged it with QC3.0 charger
I will be posting more about this.
I think I have a Fast Charge problem with my AT&T branded S9+. Fast charging displays when I use the included cable and wall adapter and even if I use the included wall adapter and any of These Aukey Cables. But if I use those cables or even the cable included with the phone with This Aukey QC 3.0 Car Charger or This Anker QC 3.0 Power Bank I cannot get Fast Charging to display. Yes Fast Charging is enabled in Battery --> advanced. It worked for the first couple days with all combinations but now its as described. Even did a factory reset last night and restored from my previous phone's Google Backup which I did not do the first time (used Smart Switch the initial startup on launch day and only moved a few things over) Should I swap the phone out for another?
Im getting the same issue when using Aukey power bank. It does not fast charge my S9+. Works perfectly on S7 and S8. Do you guys have any luck?
Any resolutions for this? Same is happening to me. Is there a particular brand of cable that might help?
bartio1975 said:
Any resolutions for this? Same is happening to me. Is there a particular brand of cable that might help?
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Most of my cables are Choetech brand from Amazon. Every single QC 2.0 charger fast charges my s9+
Just throwing this out there to rule it out, you can enable/disable wireless charging in the Advanced Features, Accessories section, check it's on.
Same here? Is this a bug introduced by a firmware update? Why aren't enough ppl talking about it
Hi
It has been a few days that i have faced a weird problem with my phone.
My phone suddenly stopped charging with fast chargers and only works with super fast chargers.
When connected to any charger other than super fast charger, the charge drops instead of rising. When i connect a super fast charger, it charges fine. But sometimes gets 95% and some times gets 100%. If i reconnect the superfast charger, the phone wont even show charging. Must switch to normal charger or wireless charger and switch back to super fast charger in order for it to work.
Being on or off does not affect the results.
Wireless charging works fine.
Due to the conflicting results, I can not guess the cause of the problem.
Whether the problem is from the battery, Main board, charging socket, or software or malware, i cant figure it out.
Any suggestions?
Best I can suggest is clean your type c port with a sewing needle. These ports get trash in them everyday very easily then packed in.
The bottoms of these ports are metal not plastic. Shiny silver metal. If it's dark black or anything other. Its dirty and your cord is not being inserted all the way due to the trash compacted in. I have seen this on a regular basis and 9 out of 10 times this is the cause
alijj88 said:
Hi
It has been a few days that i have faced a weird problem with my phone.
My phone suddenly stopped charging with fast chargers and only works with super fast chargers.
When connected to any charger other than super fast charger, the charge drops instead of rising. When i connect a super fast charger, it charges fine. But sometimes gets 95% and some times gets 100%. If i reconnect the superfast charger, the phone wont even show charging. Must switch to normal charger or wireless charger and switch back to super fast charger in order for it to work.
Being on or off does not affect the results.
Wireless charging works fine.
Due to the conflicting results, I can not guess the cause of the problem.
Whether the problem is from the battery, Main board, charging socket, or software or malware, i cant figure it out.
Any suggestions?
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Click to collapse
Hi, did you find a resolution to this?
My Samsung Note 20 is doing the exact same thing.
It will not charge with the normal charger.. I have to first charge it a bit with the wireless charger and then with the normal charger. As of this morning, the wireless charging is also intermittent.
Thanks.
msb111 said:
Hi, did you find a resolution to this?
My Samsung Note 20 is doing the exact same thing.
It will not charge with the normal charger.. I have to first charge it a bit with the wireless charger and then with the normal charger. As of this morning, the wireless charging is also intermittent.
Thanks.
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Hello
Unfortunately, I have found no solution for this. I have sent the phone to service center. Since they have not said anything yet, i guess it is not a software or even a known problem. It is definitely a serious hardware problem.
I am having the exact same issue here as well. I plug it into a normal charger and the battery continues to drain. A lightening charger is the only thing giving it juice.
Solissfiend said:
I am having the exact same issue here as well. I plug it into a normal charger and the battery continues to drain. A lightening charger is the only thing giving it juice.
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Will it recognize the super fast charger when you immediately disconnect and reconnect it?
alijj88 said:
Will it recognize the super fast charger when you immediately disconnect and reconnect it?
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Yes superfast charging is not the problem at all. Its when I plug in a normal charger, it will say its charging but it doesnt.
Solissfiend said:
Yes superfast charging is not the problem at all. Its when I plug in a normal charger, it will say its charging but it doesnt.
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Well if factory resetting does not solve the problem, don't waste your time for a solution. It is a faulty hardware. Go to Samsung service center instead. The will probably replace the motherboard or the phone.