Defective charger wire(s)? - Verizon Samsung Galaxy S6 Edge+

My charger wire doesn't register the first time and you have to unplug and re-plug it back in for it to say fast charging, so enough of that and I tried two other cables. One is a Sony charger cable, and the other is a very old htc wire from who knows, i believe the mytouch 4g slide? LOL which is 2011 I think, they both registered fast charging the first time. And the wire doesn't get hot at all at the microusb end to plug into the phone like the included samsung one, just the adaptive charging block. Anyone else experience this?

Yep I did as well just replace the wire, I don't think the provided wire can handle the current that is needed to charge the bigger batteries in note 5/s6 edge plus unlike the s6 and s6 edge, I got one from amazon and now fast charging is registered everything I plug up

Now my original cables and others i used to use all shows up with slow charging now. Like 5 hours from low battery

SHADYSHEED said:
Yep I did as well just replace the wire, I don't think the provided wire can handle the current that is needed to charge the bigger batteries in note 5/s6 edge plus unlike the s6 and s6 edge, I got one from amazon and now fast charging is registered everything I plug up
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Actually, my brother has the regular s6 edge, and his does the same crap as mine, having to be plugged in and replugged in..

nj12nets said:
Now my original cables and others i used to use all shows up with slow charging now. Like 5 hours from low battery
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Hm that's strange, are you using the adaptive charging bloc then tried using other cables? worked for me, 1hour and 27 minutes till full for me now

Started having this issue about a week ago... Haven't tried a different USB yet... I'm in school currently, so I guess I'll try a different USB when I get back home today.
Sent from my Samsung Galaxy S6 Edge+ using Tapatalk

The prongs give up so quickly. I can't wait til micro usb gets obsolete
Sent from Samsung Galaxy S 6 Edge+

My husbands phone was doing that, then it started to bug out like we were taking the plug in and out over and over again when it wasn't even plugged in. Now it doesn't charge with any wire. It also keeps opening VR gear and popping up a "not charging" notification. Here's the kicker, this is his second edge + with the same issues. We got it at Best Buy. Verizon is now sending us a refurbished phone.
We spend 600 bucks on the new phone and 8 weeks later have to get a refurb. I think they effed up with the USB connection or fast charging stuff. ?

raveniselizabeth said:
My husbands phone was doing that, then it started to bug out like we were taking the plug in and out over and over again when it wasn't even plugged in. Now it doesn't charge with any wire. It also keeps opening VR gear and popping up a "not charging" notification. Here's the kicker, this is his second edge + with the same issues. We got it at Best Buy. Verizon is now sending us a refurbished phone.
We spend 600 bucks on the new phone and 8 weeks later have to get a refurb. I think they effed up with the USB connection or fast charging stuff.
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Samsung's own wire just sucks, their block is good, but you just gotta use a third party wire, at least in my case, the original samsung one gets way too hot, while third party ones are not even warm to the touch at the connector end plugged into the phone

It keeps making the vr gear app go bonkers. Now my phone is doing it. This pops up every 2 seconds or a black screen with a tiny X on the bottom. Have to keep a cord plugged in just to type this reply or the phone goes bizerk. 3 of them now that we've gone thru and using the new chargers from each. Now we both will have refurbs. I loved samsung for years but this is crazy.

I had the exact issue. charging would take 6 hours + oculous would not work, just go black when connected.
I went to the samsung repair center in Los Angeles and they said the issue required a motherboard replacement to be resolved. They told me to RMA it or go to Verizon to get a replacement under warranty. I went to verizon for my replacement.

Related

Wireless charging probkems

Hey guys just wanted to share some of my frustrations. First off I love this phone and HTC products but I have the worst luck. I've had the DNA since release day as well as the nokia wireless charger. My first phone stopped charging via the wireless charger 3 weeks in. I tried switching power outlets and a master reset and the phone would still not charge from the pad. Took it in to a Verizon store and tested it on a known good wireless charger and would not charge so they sent me a replacement. That phone worked fine till a few days ago when it stopped charging from the wireless charger. I contacted Verizon and they sent me a replacement wireless charger and I tried it out today and it still won't charge. They are sending me out a replacement phone which is nice. I called HTC about my problem and told them everything that had happened and the woman told me that they don't support wireless charging, that it was third party, and as long as it charged from the wall there was nothing that could be done. Are any of you guys having problems like me?
Sent from my HTC6435LVW using xda app-developers app
jas1784 said:
Hey guys just wanted to share some of my frustrations. First off I love this phone and HTC products but I have the worst luck. I've had the DNA since release day as well as the nokia wireless charger. My first phone stopped charging via the wireless charger 3 weeks in. I tried switching power outlets and a master reset and the phone would still not charge from the pad. Took it in to a Verizon store and tested it on a known good wireless charger and would not charge so they sent me a replacement. That phone worked fine till a few days ago when it stopped charging from the wireless charger. I contacted Verizon and they sent me a replacement wireless charger and I tried it out today and it still won't charge. They are sending me out a replacement phone which is nice. I called HTC about my problem and told them everything that had happened and the woman told me that they don't support wireless charging, that it was third party, and as long as it charged from the wall there was nothing that could be done. Are any of you guys having problems like me?
Sent from my HTC6435LVW using xda app-developers app
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Click to collapse
I too am having intermittent problems. I assumed it was the nokia fatboy
Sent from my HTC6435LVW using xda app-developers app
Sounds to me like the girl from HTC doesn't know what she's talking about how could they not support wireless charging when its built into the phone? That makes no sense.
Been using the DNA about 2 months using the LG wireless charger provided at Verizon stores with no problems at all so far and I only used the wall charger 3-4 times.
Could be an issue with the nokia charger causing the issue? I guess if that is the case we should see more complaining eventually.
I have had one replacement phone so far because wireless charging quit working. I too have been using the nokia 900. First phone quit charging wirelessly after 3 wks from release day. Had second phone since, still using same wireless charger and no more problems so far. Hope it stays that way!
I'm having a similar issue. I have the Nokia Fatboy pillow and used the charging with no problem for a few weeks. After that the phone recognizes the charger once I put it down but some random amount of time after that, it says it was disconnected and just stops charging until I pick it up and put it back on again. Very frustrating but noticed that it started right after I rooted my phone but not sure how that could be related.
tuxly said:
I have had one replacement phone so far because wireless charging quit working. I too have been using the nokia 900. First phone quit charging wirelessly after 3 wks from release day. Had second phone since, still using same wireless charger and no more problems so far. Hope it stays that way!
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Click to collapse
This makes me feel better. I just bought the nokia dt-900 and my DNA was cycling between charging/disconnected. Went to VZW, tested my cell on another Qi charger and they are sending me a new DNA. Hope this does the trick.
I;m having no problems with charging with the orb. It's pretty awesome.
Got my replacement DNA, wireless charging now works perfectly.
kernel issue??
I know that zarboz' beastmode kernel just addressed many wireless charging issues, if you wanna check that out.
jas1784 said:
Hey guys just wanted to share some of my frustrations. First off I love this phone and HTC products but I have the worst luck. I've had the DNA since release day as well as the nokia wireless charger. My first phone stopped charging via the wireless charger 3 weeks in. I tried switching power outlets and a master reset and the phone would still not charge from the pad. Took it in to a Verizon store and tested it on a known good wireless charger and would not charge so they sent me a replacement. That phone worked fine till a few days ago when it stopped charging from the wireless charger. I contacted Verizon and they sent me a replacement wireless charger and I tried it out today and it still won't charge. They are sending me out a replacement phone which is nice. I called HTC about my problem and told them everything that had happened and the woman told me that they don't support wireless charging, that it was third party, and as long as it charged from the wall there was nothing that could be done. Are any of you guys having problems like me?
Sent from my HTC6435LVW using xda app-developers app
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Click to collapse
I'd like to share my experience with wireless charging. I've had the DNA since mid December and bought my Fatboy at the end of December. This worked rock solid for 3 months or so, always charging to 100%. Then a couple of weeks ago, I started having problems. I would put my phone on the Fatboy and it would start charging, and then quit after a few minutes. This went on for a week and a half or so. Well, the day came when I was going to return my phone and Fatboy to a Verizon store. So right before I was about to leave, I decided to throw the phone on the charger and what do you know. It charged perfectly to 100%. The only thing, that I can think of, that changed was that I did an update to GSAM Battery monitor right before that. So now, for the past week and a half, my phone is charging great again. No issues. So if anyone is having issues and they have GSAM installed, maybe you should update it or uninstall it. I'm not sure if this is the issue but it's worth a try.
On another note. I think one of the best features of this phone is the built in wireless charging. I don't see this mentioned often when people compare the DNA to the HTC One. I like to use my phone without a case, because it looks so good, and the built in wireless charging is a feature I really like. It will always be one of the first things I look for when buying a new phone.
I agree with you on the wireless charging being a great feature. I have the Nexus Orb on my desk, and I bring it home with me and put it on my night table. It's perfect. Charges fast, no wires, my USB cover won't snap off, I can just grab it and run off to a meeting...
I wish all phones had Qi charging abilities more than NFC.
Had to get mine replaced under warranty after 6 months of use. My old thunderbolt still charges on the original LG WCP-7000 pad, but the DNA didn't last.
I've only ever had one possible problem with my Nokia wireless charger. I say possible problem because I'm not sure if it was actually a charger issue or my own stupidity. A few days ago, an hour after i had taken my phone of the charger, i looked at my phone and noticed it was almost dead. For some reason the phone hadn't been charged over night. I could swear it was on the charger, but i can't day for sure. So it could have been my fault.
Sent from my HTC Droid DNA running CyanogenMod 10.1
New Kid on the Block
cojoda said:
I've only ever had one possible problem with my Nokia wireless charger. I say possible problem because I'm not sure if it was actually a charger issue or my own stupidity. A few days ago, an hour after i had taken my phone of the charger, i looked at my phone and noticed it was almost dead. For some reason the phone hadn't been charged over night. I could swear it was on the charger, but i can't day for sure. So it could have been my fault.
Sent from my HTC Droid DNA running CyanogenMod 10.1
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bearda said:
Mine had slipping problems after cleaning, applying significant pressure, etc until I replaced it. The replacement unit has been much better, with no real problems. Some Orbs are definitely better than others when it comes to adherence, and if you're having an issue get it replaced.
Click to expand...
Click to collapse
Here's my story:
I got the Nokia DT-900 few months back (Google's orb is not available in India) and had a tough time with my Nexus4, read so many forums on xda, androidcentral and elsewhere to find the right solution. Later realized that Nexus4 isn't fully Qi compatible. Still, from the forums I knew everyfrickinbody has some issue or the other, whether with the Nexus4 or any other Qi phone (like the Nokia Lumia 920, HTC droid, etc.).
Now my old guy, with a couple of other old ones have this high freq inductor/transformer making workshop and I told them I want us to make a wireless charger, and do it right! They said we ain't got the money - ha! I said I don't need no money, I just need ur tech and tools..ur brains and grains! With a grin, it was okay'd And 2 months in, we've got the Qi compatible electronics ready and tested!! Now we just gotta design a good form. We even have a name - Qitah (say cheetah)...hehe, yeah.
Here's are the pain points we've addressed uptil now:
a) Phone Alignment - it's a 3coil configuration that allows free positioning. After all, what's the point of a wireless charger if you still gotta put in effort for the phone to charge
b) Remembering to charge - we realized while brainstorming that the major pain point is not of plugging in a wire with your wall charger..in fact it's remembering to charge your phone daily. Even if I forget to charge once a week, it's kinda disastrous. We are really working hard and smart to tackle this
c) Looks - Apart from the orb, all the other solutions (mostly pads) are uhhgly!! And the orb is so painful with 'sticky' issues. Hey, if the Qitah is to sit on your office/home desk, it better look so frockin awesome yet unintrusive that you feel great about it!
d) Travel/Incline - it's pretty sad that we either have pads or inclines in the market. We are hell bent on coming up with a travel friendly design to get rid of this simple pain point.
Here's where I need all your help..tell us your pain points! tweet "@projecQitah", post on facebook - "projectQitah" and let us know what you want it to be like. I'll be following up on all suggestions/criticisms.
Cheers!
Ok so I am noticing a pattern here and that is Nokia chargers. I have been using an energizer charger for months without problems, although I have had my DNA switched out twice for other issues. I just bought 2 nokia wireless pads since AT&T was selling them crazy cheap, and yesterday was the first full day of use. At the end of the day I went to put my phone on my energizer wireless charger and the blue light (on the charger) turned on, then turned back off. I grabbed my nokia charger and the same thing happened.I have left it off wireless charger all night (plugged in usb) and it seems to be working now. If I have problems again tonight I may be blaming the Nokia charger. Has anyone else had wireless charging fail with a charger made by other than Nokia?
I've had the phone for most three months and have had no troubles with the energizer qi charger I've had for over a year. Use it every night to charge the DNA and Nexus 7.
Sent from my HTC6435LVW using Tapatalk 4
Just got the Ghost 100 wireless charger. Works great with the DNA. No problems yet,
Imacellist said:
Ok so I am noticing a pattern here and that is Nokia chargers. I have been using an energizer charger for months without problems, although I have had my DNA switched out twice for other issues. I just bought 2 nokia wireless pads since AT&T was selling them crazy cheap, and yesterday was the first full day of use. At the end of the day I went to put my phone on my energizer wireless charger and the blue light (on the charger) turned on, then turned back off. I grabbed my nokia charger and the same thing happened.I have left it off wireless charger all night (plugged in usb) and it seems to be working now. If I have problems again tonight I may be blaming the Nokia charger. Has anyone else had wireless charging fail with a charger made by other than Nokia?
Click to expand...
Click to collapse
I've used mine with the 2 Nokia chargers for about 10 months and it has never failed to charge even once. Hoping it stays that way.
I have the same wireless charging issues with my Nokia wireless chargers. I have 2 of them, one works better than the other but on both eventually it stops charging as if I removed it from the plate. I'm 90% sure its a heat issue with the back cover and the back cover warps a little bit. If I put something on the phone (usually another phone) while its on the charging plate to weight it down a little and then it always charges perfectly.
Not an elegant solution by any means but it works. I just ordered a new Rav powered QI charger so I'll let you all know if I see better results (without the paperweight.

Wireless Charger Issue

I recently purchased a Nokia DT-900 Wireless Charging Plate for my Lumia 920, but unfortunately something seems to be going wrong. I tried it the other night, put my phone on the charging plate, the light came on solid and the phone showed it was charging. Woke up the next morning and it hadn't charged at all, the battery went from 80%+ to about 62%. I tried various different "solutions" yesterday with no luck.
Restarted my Lumia 920 several times.
Unplugged the charger and tried a different outlet.
Shifted my phone around trying various positions.
Double checked that it still charges on a regular wired charger (works).
Doesn't seem to matter what I try, it just wont work, even though both the phone and the charger say it's charging. Unfortunately, I don't currently have access to another wireless charger or another wireless charging capable device. I'm hoping to get into AT&T this weekend and see if they have wireless chargers to test with. Does anyone have any other ideas or tips to resolve the issue, or know which one in this scenario most likely has the problem? I really hope it's not the phone. :/
It's really not picky as to where you place the phone on the charger plate. It does sound like a hardware issue. Could be the plate or the phone either one. Good luck on getting it resolved.
I've had that happen. I usually do the soft-reset with Vol-Down & Power, then connect to wired charging. It's some strange state that it seems to get into occasionally.
jblanken64 said:
I've had that happen. I usually do the soft-reset with Vol-Down & Power, then connect to wired charging. It's some strange state that it seems to get into occasionally.
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Click to collapse
So after you do the soft-reset, and you plug into a wired charger, do you switch to the wireless charger, or wait till later in the day or anything?
orionl said:
I recently purchased a Nokia DT-900 Wireless Charging Plate for my Lumia 920, but unfortunately something seems to be going wrong. I tried it the other night, put my phone on the charging plate, the light came on solid and the phone showed it was charging. Woke up the next morning and it hadn't charged at all, the battery went from 80%+ to about 62%. I tried various different "solutions" yesterday with no luck.
Restarted my Lumia 920 several times.
Unplugged the charger and tried a different outlet.
Shifted my phone around trying various positions.
Double checked that it still charges on a regular wired charger (works).
Doesn't seem to matter what I try, it just wont work, even though both the phone and the charger say it's charging. Unfortunately, I don't currently have access to another wireless charger or another wireless charging capable device. I'm hoping to get into AT&T this weekend and see if they have wireless chargers to test with. Does anyone have any other ideas or tips to resolve the issue, or know which one in this scenario most likely has the problem? I really hope it's not the phone. :/
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Click to collapse
I too had this problem after getting a replacement for my speaker not working, and didn't get the wireless charging issue until my fourteen day
exchange policy was up. So I actually separated my phone to have a look. At the top if the wireless charging coil there are gold contacts that can become loose if the phone is rocked heavily, either dropped or in my case, while still in my pocket at work. I actually very carefully and slightly bent those contacts up towards the phone, then replaced it in the housing. Once I did, I tested to see if the wireless charging worked before putting the screws back in. If all else fails, I'd give that a try bud.
Sent from my RM-820_nam_att_100 using XDA Windows Phone 7 App
orionl said:
So after you do the soft-reset, and you plug into a wired charger, do you switch to the wireless charger, or wait till later in the day or anything?
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Click to collapse
I usually just let it charge for a while on the wired charger, then use wireless sometime later. Once it gets out of the reset loop, I think any charger will work.
My replacement from Amazon arrived today, and unfortunately still no luck with getting my phone to charge. So I'll test out fixing the coil over the weekend.
IronMan1289 said:
I too had this problem after getting a replacement for my speaker not working, and didn't get the wireless charging issue until my fourteen day
exchange policy was up. So I actually separated my phone to have a look. At the top if the wireless charging coil there are gold contacts that can become loose if the phone is rocked heavily, either dropped or in my case, while still in my pocket at work. I actually very carefully and slightly bent those contacts up towards the phone, then replaced it in the housing. Once I did, I tested to see if the wireless charging worked before putting the screws back in. If all else fails, I'd give that a try bud.
Sent from my RM-820_nam_att_100 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
So I opened my Lumia 920 up today, and unfortunately it looks like two of the 4 little gold contacts are missing. I've got all 4 primary pieces, but only 2 of the actual contacts. I've got a feeling that that's what caused the issue. Think I'll try to send it in for a replacement.

[Q] Fast charging not working

I tried to charge my S6 Edge with the Samsung fast charger that comes in the box but noticed that it charges my phone really slowly. When I plugged my M7's charger to the S6, it showed an estimated 2hr charge time, but when I connected the fast charger, it showed a 5hr estimated charge time. I noticed that it was taking forever to charge.
Anybody else seen this issue? What should be my steps to get it replaced? I bought the phone from BestBuy.
Thank you.
can you post screenshot?
Does it show "fast charging" along with the 5 hours time or not? If it does is probably the charger. If it doesn't it probably the phone. Take it back to best buy to verify.
I have one "Advanced Fast Charger" that will not inspire either of my two S6 Edge phones to report that they are fast-charging.
The other three I have all will, and with all four cables.
The one that won't, doesn't no matter which of the four cables is used.
I contacted Samsung and got an RMA for it. Even though I gave them the part-number for the accessory travel-charger, they insisted that I go to the "menu" on the charger and give them a six-digit code.
I suggested several times that the charger had no menu, but the (web-chat person) kept asking for it. Finally I told them the menu on the charger wasn't working either so I couldn't give them their 6-digit code, and that seemed to be enough for them to issue the RMA.
They tell me that it will take about two weeks to get it replaced. But that's OK, because my S6 Edge phone stopped auto-rotating today (two days after my 14-day window to return it) and that will also take two weeks to "repair" - so I won't be needing the charger anyway.
GO SAMSUNG!
S6 fast charging not working with fast car charger
nevernap said:
I tried to charge my S6 Edge with the Samsung fast charger that comes in the box but noticed that it charges my phone really slowly. When I plugged my M7's charger to the S6, it showed an estimated 2hr charge time, but when I connected the fast charger, it showed a 5hr estimated charge time. I noticed that it was taking forever to charge.
Anybody else seen this issue? What should be my steps to get it replaced? I bought the phone from BestBuy.
Thank you.
Click to expand...
Click to collapse
I notice this when I use the fast vehicle charger from Verizon that is specifically meant to be used with this phone. It sometimes tells me 6 hour until full and then randomly it will display "fast charging" like it is supposed to and like it does when I use the wall charger. No rhyme or reason to it. Sometimes, it fast charges and sometimes it doesn't. I know it has to do with whether the phone is in use and if the screen is on, so I turned the phone off to test and it still didn't fast charge. Any ideas??
adrock318 said:
I notice this when I use the fast vehicle charger from Verizon that is specifically meant to be used with this phone. It sometimes tells me 6 hour until full and then randomly it will display "fast charging" like it is supposed to and like it does when I use the wall charger. No rhyme or reason to it. Sometimes, it fast charges and sometimes it doesn't. I know it has to do with whether the phone is in use and if the screen is on, so I turned the phone off to test and it still didn't fast charge. Any ideas??
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Click to collapse
Were you able to find an answer about this? My old Note 4 used to charge really fast with my car charger, now my new S6 Edge is detecting my car charger as USB, and it's really slow to charge.
juanyunis said:
Were you able to find an answer about this? My old Note 4 used to charge really fast with my car charger, now my new S6 Edge is detecting my car charger as USB, and it's really slow to charge.
Click to expand...
Click to collapse
I ended up exchanging the charger for a new one and now it works fine. The first one must have been defective. I have the Verizon charger with fast charge technology.
adrock318 said:
I ended up exchanging the charger for a new one and now it works fine. The first one must have been defective. I have the Verizon charger with fast charge technology.
Click to expand...
Click to collapse
I had the same issue. Used another USB cable and it worked fine. Apparently some of the cables they're shipping with the fast charge adapter aren't working right. Going to cause them headaches.
Posted my experience here.
http://forum.xda-developers.com/showthread.php?t=3099685
I had the same issue too, but for me it was the charger that was faulty.
I just started
I just started experiencing the same. I'm about to take it back to T-Mobile and see if they'll issue me a new something...right?

[Q] Samsung Charger Wire.

Hi for the past week I've noticed that the charger wire that came with the samsung fast charger gets really hot on both ends (USB and Micro USB ends) it gets hot to a point where if you hold the end for 5 seconds you'd want to take your fingers off. The metal part of both ends are even hotter. This over time causes the battery/phone to get warmer and warmer and eventually to around 40 degrees.
I had another wire which I bought a few months ago (some griffin data cable) and tried using that. That wire just gets warm on both ends and seems okay as it doesn't get as hot as the original samsung wire, and the phone doesn't get hot either (stays around 33degrees battery).
When using the griffin wire it still shows Fast Charging and seems to charge just as fast.
Should I stick to using this griffin wire and can I use any wire with the Fast Charger? Also could I possibly have a dodgy Fast charger? I only noticed this a week ago after reading problems about accelerometers not working etc and I am not sure if It always got this hot from the day I got the phone/charger.
Also if I continue to use the original wire what would be the safest temp to let the battery go to before I should just get rid of the wire, I've only seen it hit 40degrees which i've then just turned off the charger.
Thanks for your time.
EDIT: Since I am in India at the moment and will be going back to the UK in under a week should I just buy a Fast Charger from Amazon with the UK plug pins, would the Qualcomm http://www.amazon.co.uk/Auzest-Qual...95391&sr=8-5&keywords=samsung+fast+charger+s6 work just as fast as the original samsung fast chargers or should I just get a Samsung one from a Samsung store in the UK (I suppose it will cost a lot more though)

Are you having any failures or problems with wireless charging on the V10?

I have tried THREE (3) V10s and numerous versions of the wireless charging back including the supposed OEM CPR-120 from LG, Yootech stick ons for the standard back and three different wireless charging backs from Yootech (not that it matters but had one in white, black, and gold). In every case within a week of installing the different backs the V10 has stopped charging wirelessly and in fact actually discharges when on the wireless charger including a Tylt, Samsung and a Qi-Infinity 3 coil charger.
It appears the chip controlling the charging fails. The V10 charging indicator on the lock screen either flickers rapidly between charging or discharging, shows discharging or nothing at all. The charging pads indicate they see the V10 and lights display normally. All the V10s worked normally at first with wireless charging but then ended up failing to function with wireless charging anywhere from 1 day after installing the backs to about a week.
I called LG and was sent to escalated support after complaining the third time and asking to speak to a manager.. Josh (that is all the info would gime me but did say he was the only Josh at that level) claimed that the US version of the V10 was NOT compatible with wireless charging. Asking about the CPR-120 back, his explanation was that it was for the Korean version. At that point I was so angry that I just let it go and terminated the call.
I then looked at all the carriers website for info on the V10 specs. Could not find anything on Tmobile and ATT about wireless charging but Verizon did have a line saying it WAS compatible but it was necessary to buy the wireless back even though I could not find one on their site. T-mobile has been good enough to supply me with the two replacements after the original but I do not think they will buy off on a third. I had to go to a corporate store and show them the problem to get the third one. The normal cable charging works as it should including rapid charging. I am beginning to believe there is a real problem with the wireless charging chip in the V10.
I did not want to believe there was a problem and bit the bullet for the high dollar OEM back thinking that may have been the problem (using the gerneric brands of charging receivers) but every combination eventually failed and I now believe that whatever controls the wireless charging on the phone (guessing chip) is now permanently ruined or burnt up. Logic dictates that with 6 different chargers, three phones and five different charging receivers used in different combinations that the is a systemic problem with wireless charging on the V10!
So beware-- there may be some good V10s that will not have the issue but do not be surprised if you start using wireless charging and your V10 eventually fails in that mode.
Phone manufactured Oct. 25, 2015. Using LG CPR-120 wireless charging cover and Tylt Vu charger.
Wireless charging chip in the phone died after a month. Had to get a replacement from T-Mobile.
And yes, it's a known problem with the defective IDT P9025A wireless charging chips that LG has previously used in the G4, which were dying in droves.
IDT themselves released a revision to the chip, the P9025AC, and instructed manufacturers to stop using the original P9025A.
So this is definitely the case of LG using a known faulty part - the problem is to prove it to them and force them to stop using it, you might need expensive lawyers for that.
My V10 was an insurance replacement for my HTC Droid DNA. The V10 needed the special back for QI charging which I got from Amazon for an arm and 2 legs, (OEM Version). It worked, for a few days anyway. The light on my Tylt would come on like it was charging. If I was lucky the phone would beep that it was charging, notify on the screen that it was charging and then quickly back to discharging.
I drug everything to the Verizon Store and walked them through it, convinced them to go get a wireless charger to see for themselves. Then more convincing to get a stock V10 to put my OEM cover on since, of course, they didn't have any wireless charging backs of their own. My cover on the new phone charged just like it should have. Success! Not exactly, they couldn't just swap out the phone, I had to go back through the insurance company, Oh joy! They were actually very nice and called for me, but I still had to speak with them to explain that I was at the store and that THEY had determined that the phone was defective.
So Asurion puts me on hold and comes back to tell me that they don't have any V10s but I could get some other random lesser phone, I pitched a fit and told them I had just bought all of the accessories for this one after they switched me from my DNA, and that I wasn't going to switch again. Another hold, and they found one, in white, instead of black, I grumbled about it but finally relented by giving them a snarky comment that white would be fine as I would only have it for a week before the Qi chip burned out again and they'd be sending me another one anyway.
Phone will be delivered in a few hours. Fingers crossed that I am irritated with a white phone for several years, but I doubt it.
firstflyer said:
I have tried THREE (3) V10s and numerous versions of the wireless charging back including the supposed OEM CPR-120 from LG, Yootech stick ons for the standard back and three different wireless charging backs from Yootech (not that it matters but had one in white, black, and gold). In every case within a week of installing the different backs the V10 has stopped charging wirelessly and in fact actually discharges when on the wireless charger including a Tylt, Samsung and a Qi-Infinity 3 coil charger.
It appears the chip controlling the charging fails. The V10 charging indicator on the lock screen either flickers rapidly between charging or discharging, shows discharging or nothing at all. The charging pads indicate they see the V10 and lights display normally. All the V10s worked normally at first with wireless charging but then ended up failing to function with wireless charging anywhere from 1 day after installing the backs to about a week.
I called LG and was sent to escalated support after complaining the third time and asking to speak to a manager.. Josh (that is all the info would gime me but did say he was the only Josh at that level) claimed that the US version of the V10 was NOT compatible with wireless charging. Asking about the CPR-120 back, his explanation was that it was for the Korean version. At that point I was so angry that I just let it go and terminated the call.
I then looked at all the carriers website for info on the V10 specs. Could not find anything on Tmobile and ATT about wireless charging but Verizon did have a line saying it WAS compatible but it was necessary to buy the wireless back even though I could not find one on their site. T-mobile has been good enough to supply me with the two replacements after the original but I do not think they will buy off on a third. I had to go to a corporate store and show them the problem to get the third one. The normal cable charging works as it should including rapid charging. I am beginning to believe there is a real problem with the wireless charging chip in the V10.
I did not want to believe there was a problem and bit the bullet for the high dollar OEM back thinking that may have been the problem (using the gerneric brands of charging receivers) but every combination eventually failed and I now believe that whatever controls the wireless charging on the phone (guessing chip) is now permanently ruined or burnt up. Logic dictates that with 6 different chargers, three phones and five different charging receivers used in different combinations that the is a systemic problem with wireless charging on the V10!
So beware-- there may be some good V10s that will not have the issue but do not be surprised if you start using wireless charging and your V10 eventually fails in that mode.
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Click to collapse
I bought a back (3rd party) off Amazon, didn't even work. In the process of seeing if it's a faulty back or a faulty phone, and moving from there. As soon as the new phones are released next month, I'll be ditching the V10, that's for sure.
Anyone tried the universal USB wireless charger like this? http://www.ebay.com/itm/161689530982 The only downside is that you have to use a case and you'll lose quick charge and PC sync.
siraltus said:
So this is definitely the case of LG using a known faulty part
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Click to collapse
Is the chip located in the genuine LG case? I thought its inside the V10 smartphone so the wireless charging fails permanently no matter which case I install afterwards?!
Have not tried it since I keep reading in various sites that the chip burns out and 'apparently' common with LG phones.
(It's my first one and only in my first month of using it).
Main reason is wireless charging is slow and waiting for the wireless tech to improve.
Not an issue yet. I bought a sticker for it off eBay back in March, and not an issue yet. I use a 'torn down' Samsung fast charge in the car, one next to my PC, and a Verizon tilt charger next to the bed, no issues on any of them. My biggest issue is the stupid Your Phone Is Charged, Unplug It and Save the World bit when it's done, but I haven't had any issues. I think because of access to chargers, I'm rarely below 80% at the end of the day. But I also got my phone new at T-Mobile in late February, so maybe I got updated charging parts.
chernabog88008 said:
Not an issue yet. I bought a sticker for it off eBay back in March, and not an issue yet. I use a 'torn down' Samsung fast charge in the car, one next to my PC, and a Verizon tilt charger next to the bed, no issues on any of them. My biggest issue is the stupid Your Phone Is Charged, Unplug It and Save the World bit when it's done, but I haven't had any issues. I think because of access to chargers, I'm rarely below 80% at the end of the day. But I also got my phone new at T-Mobile in late February, so maybe I got updated charging parts.
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Click to collapse
I got mine in February 2016 as well (from Verizon). So I'm wondering if the P9025A chip was updated in later production of the phone. Good to hear that your wireless charging didn't crap out after a week. Is the wireless charging in anyone else's unit working?
Thanks
My wireless charging crapped out entirely after 2-1/2 months, ended up with a POS refurbished phone, and then LG screwed the software up in August and I switched to an S7 Edge.
eurosteve said:
I got mine in February 2016 as well (from Verizon). So I'm wondering if the P9025A chip was updated in later production of the phone. Good to hear that your wireless charging didn't crap out after a week. Is the wireless charging in anyone else's unit working?
Thanks
Click to expand...
Click to collapse
chernabog88008 said:
My wireless charging crapped out entirely after 2-1/2 months, ended up with a POS refurbished phone, and then LG screwed the software up in August and I switched to an S7 Edge.
Click to expand...
Click to collapse
I installed a charging sticker version specifically for the LG 10 (ebay purchase), the charging pad recognizes it, but the software says "not charging".
Left alone, the battery charge goes to zero. While on the charger, phone is fine, remove from charger, the phone dies.
Anyone experience this phenomenon? How did you overcome this?

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