Screen burn - Xperia Z2 Q&A, Help & Troubleshooting

Hey guys, can anyone tell me what the heck is this and how did I manage to get one after 12 months of using this phone?
edit] sorry for not explaining it, it goes along left edge of the phone, yellow mark near the charging port. I didn't notice it until yesterday and its visible a lot in live, I don't know how good can you see it over picture

hey guys, anyone?

Most phone screens go yellow from exposure to heat, perhaps your screen on that spesific are has been exposed to heat or preassurr

Envious_Data said:
Most phone screens go yellow from exposure to heat, perhaps your screen on that spesific are has been exposed to heat or preassurr
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I'd say locked pixels but seeing it happen with phone turned off, yeah it's probably from heat.
I can also explain how.Sony uses a "liquid cooling thermal pipe" which takes the heat from your chipset (approximately below the N (NFC) letter on your phone's back) and delivers it to the left edge of your phone, towards the charging port to be more precise (your yellow mark is also at that spot)
You may have used your phone very heavily in extremely hot environment.I've seen my previous phone's screen go all weird due to heat (chipset @90 C) but it was fixed after a bit of waiting, to do this kind of permanent damage you must have used it heavily for long period of time, long enough to burn the screen via the heat coming from the heat pipe.
I doubt you could get it repaired for free, they would know it was because of heat and if your phone is unlocked, you have no chances at all because they can just assume that you overclocked your phone.

[kEkA] said:
hey guys, anyone?
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Mine goes yellow on the nav bar but only when its hpt usually when the battery is above 40°c but this occurs mostly when I'm charging

First of all, thanks for answering to all,
Second, you cannot see it when the phone is off, the first picture is with gray picture on it so you think it's off. When the phone is cold started, the mark is almost invisible but after some minutes of using it becomes visible.
The phone was never unlocked, neither was heavily uses, such as maybe gaming.
I just wanna know can I claim my warranty on it since I'm sure no pressure was made nor was it exposed to heat, but I first need to probably repair my cracked back screen.

Related

Screen problems on 4month old S2

I have noticed some horizontal lines running through the screen on my S2 when light images are displayed. (Also shows on green test screen quite clearly)
They are light bands about 1mm wide and running across my screen at various points.
There is also slight burn in of my status bar, you can see battery and clock if you look hard.
Just wondering if this is a normal occurrence and something to put up with or if it's worth me getting it replaced under warranty.
If I return it and then in 4 months time the same happens it's pointless. Also I would hate to return the phone for screen replacement and then get another screen with maybe a dead pixel or something.
Any help is very much appreciated.
Thank you
can no one help......?
Obagleyfreer said:
I have noticed some horizontal lines running through the screen on my S2 when light images are displayed. (Also shows on green test screen quite clearly)
They are light bands about 1mm wide and running across my screen at various points.
There is also slight burn in of my status bar, you can see battery and clock if you look hard.
Just wondering if this is a normal occurrence and something to put up with or if it's worth me getting it replaced under warranty.
If I return it and then in 4 months time the same happens it's pointless. Also I would hate to return the phone for screen replacement and then get another screen with maybe a dead pixel or something.
Any help is very much appreciated.
Thank you
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Click to collapse
Send it to repair centre, it's definitely a faulty unit.
Your repaired/replaced phone will not have repeated issues.
My phone is a year already, and everything is still prefect
Swyped from my Samsung Galaxy SII

[XPS] Yellow ghost screen study

My Xperia S sometime have this hated problem.
After an observation period I've noticed that:
1) Is not a temperature problem (put it in the freezer for half hour when yellow ghost appeared, it remain)
2) The yellow ghost appear only when use some USB charger or when I connect it to my PC (dell e6420).
Conclusion:
Perhaps the yellow ghost is caused by a over tension, under charge.
Some other ideas?
On my phone it also randomly pops up, but mostly when I'm using a lot of apps, or set the CPU to overclock or performance mode so it also has to do with temperature
Sent from my LT26i using xda app-developers app
The yellow ghost screen is affected by the screen temperature.. If ur fone is overclocked, the yellow screen will keep on poping up. If u can troubleshoot, flashing a stock rom would be a nice kdea to see kf the yellow screen reappears.
Reappearing means u have a hardware failure..
{Helpful, thank me}
Android Elite
Sent from my GT-N7100 using xda premium
Mine is not over clocked and yesterday when appeared the yellow ghost, to verify if the cause of it was the temperature, I've put my XPS in to the freezer for an half hour and then... when the phone was at -20 the yellow ghost was there
Perfect display here. (3 months)
And a friend have one 100% fine too.
why would you put your phone in a freezer? thats going to mess up your screen even more
crickyo said:
why would you put your phone in a freezer? thats going to mess up your screen even more
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It must be able to operate at -10DegC without fault, perhaps -20 is a bit extreme for it
It is a heat problem. Its the glue around the screen heating and melting. Freezing won't make it go away. Some people are lucky and it evaporates away, some it just dries and sticks there.
It was apparently only an issue on the first batch of handsets and Sony recognised the issue and offered free replacement handsets to anyone with the problem. ( i had it and got mine replaced for free)
Sent from my LT26i using Tapatalk 2
skip0pot2mus said:
It must be able to operate at -10DegC without fault, perhaps -20 is a bit extreme for it
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I wasnt questioning the phone working at low temp just the idea behind putting a phone thats overheating/hot into a freezer creating condensation along with other problems :highfive: lol
crickyo said:
I wasnt questioning the phone working at low temp just the idea behind putting a phone thats overheating/hot into a freezer creating condensation along with other problems :highfive: lol
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Click to collapse
No condensation if you use a vacuum box
I'm crazy but not idiot...

Problems after battery replacement

Hi there xda.
I gave my phone to replace the battery. To a service that claims they know what they do. Everything was looking good after I got the phone back after an hour.
I left the city so I got to use a satnav and after a while I've noticed a yellow splash on the bottom left of the LCD. It gets more yellow when the phone heats up, and gets less yellow when it cools down, but it's still visible.
I decided to take it apart and the yellow splash/dot immediately disappear.
I've returned to the service but they ofc claim they did nothing wrong.
So I've got a question for you guys, what could they do wrong. When I took the phone apart, I've noticed a curbed cu metal plate over the battery, and got nothing under the battery, between the battery and the lcd. Sth should be there to isolate the battery from LCD or what?
Any help would be appreciated.
Thx in advance
tapatalked
feels bad for this brother. That may b because they hit the screen with a punch aur may b it Being pressed hardly.. even it may b they replaced your screen with old or used one rather than battery
well, the screen looks like the same, the glass has the same scratches.
so if they pushed it to hard or sth, there is really nothing i can do.
rajman said:
well, the screen looks like the same, the glass has the same scratches.
so if they pushed it to hard or sth, there is really nothing i can do.
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Hi, it may be that they damaged the flex cable for the screen, since my cellphone also heats up but the screen is ok .
Optimus said:
Hi, it may be that they damaged the flex cable for the screen, since my cellphone also heats up but the screen is ok .
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it might be that it gets a bad display after it heats upa a bit, i'll try to add some copper by myself to isolate the heat between battery and screen/cables

Screen Burn?

Hello.
Today i noticed that my main screen has a burn in.
I used AMOLED Burn in fix and i can see the message bar from whatsapp and also the bottom screen buttons etc.
Anyone else had this problems?
Considering the v10 uses LCD, not OLED or AMOLED....no
Sent from my LG-H901 using Tapatalk
But why can I see whatsapp text entry bar thing on the grey background. And also the home/back buttons etc
LCD does not burn in. I don't know what you could be seeing, but it seems very highly unlikely.
Sent from my LG-H901 using XDA Free mobile app
aniqpirzada said:
Hello.
Today i noticed that my main screen has a burn in.
I used AMOLED Burn in fix and i can see the message bar from whatsapp and also the bottom screen buttons etc.
Anyone else had this problems?
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i have the same issue. i dont know what to do. it has some kind of image retention issue. after that i also noticed a lot of deas pixels.
davidcastyalexandra said:
i have the same issue. i dont know what to do. it has some kind of image retention issue. after that i also noticed a lot of deas pixels.
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mines seemed to fix itself
aniqpirzada said:
Hello.
Today i noticed that my main screen has a burn in.
I used AMOLED Burn in fix and i can see the message bar from whatsapp and also the bottom screen buttons etc.
Anyone else had this problems?
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Click to collapse
I've had this problem for a few days about 2 weeks ago, I could still see AT&T in the top corner. It did look like it was burned in but I knew it wasn't since it's LCD so I didn't worry about it too much. It randomly fixed itself. I wonder what caused it.
I have the same exact problem. And it heals itself but 5 mins of whatsapp use and there it is again. It is so annoying. I m thinking of returning it!
I would suggest to get rid of what's app. That seems to be the common cause for the majority here. Could be what's app is bad app to run on V10
If you dont call this a screen burn then what is it:
http://imgur.com/a/zQWIR
After 3hrs of wave navigation
Grey background to show effect
This won't be too helpful since I can't remember for sure what I was looking at when it happened but...
Earlier today I noticed that my keyboard was showing "in the background" of an app as though it was burned in.
It was definitely strange looking.
I think it was the weather channel app (which had no need for a keyboard popup) yet it almost looked like the app was transparent with the keyboard behind it.
It's definitely not doing it now but it was really weird looking!
Sent from my pretty nifty brand new LG V10
Guys please relax that's just image retention as far as LCDs are the topic. Unless if you stay at the same thing for like 5 hours (this [might] cause a permanent retention i guess).
the only thing that is prone to burn ins are OLED screens. And burn ins are permanent... because they are a burn.
LCDs only retain images because the crystals in their display tends to stay at the same position they are in after a long period of use but this doesn't actually produce damage and doesn't stay permanently. Once the display changes (either turned off or a different thing is displayed) they would eventually return to their normal state and work just fine.
Interesting. I wasn't really "unrelaxed" though... Just never saw it before so I figured I'd share my experience.
Sent from my pretty nifty brand new LG V10
I just noticed a burn-in, or some kind of image retention. I accidentally left my phone on all night while sleeping and the next morning there was a burn in on the top of the screen. It's only noticible when I pull down the notification bar because it's gray. I can only see it in the gray. The whole status bar is burned-in. It has been gradually dissipating. I also noticed a little bit of this when I used Waze for a long road trip a couple weeks ago, but it wasn't as severe of a burn in. At least it is disappearing slowly.
SuhasTheBest said:
I just noticed a burn-in, or some kind of image retention. I accidentally left my phone on all night while sleeping and the next morning there was a burn in on the top of the screen. It's only noticible when I pull down the notification bar because it's gray. I can only see it in the gray. The whole status bar is burned-in. It has been gradually dissipating. I also noticed a little bit of this when I used Waze for a long road trip a couple weeks ago, but it wasn't as severe of a burn in. At least it is disappearing slowly.
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Same happened to me today. Slept through an amber alert that caused my screen to stay on. When i woke up my phone was off and hot to the touch. Switched batteries and noticed after powering on the amber alert was still faintly visible in the backgound. After about 10 minutes of screen use it gradually faded away.
LG V10 From TMobile Image Burn !
My LG V10 Its Haves A Problem When Im Waching Netflix At My V10 I Can See The V10 Google Search Bar Like In The Back Of The Screen Can This Be Fix ??? Help Please And At The Main Screen I Can See Like Logo Of Things Im Not Using ???
rvnlvrz said:
Guys please relax that's just image retention as far as LCDs are the topic. Unless if you stay at the same thing for like 5 hours (this [might] cause a permanent retention i guess).
the only thing that is prone to burn ins are OLED screens. And burn ins are permanent... because they are a burn.
LCDs only retain images because the crystals in their display tends to stay at the same position they are in after a long period of use but this doesn't actually produce damage and doesn't stay permanently. Once the display changes (either turned off or a different thing is displayed) they would eventually return to their normal state and work just fine.
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Click to collapse
Apparently officially termed "image persistence". Your post recreates a lot of the language from that article. Yeah, LCDs don't burn-in so this topic seemed rather odd to me. What could start showing up is the "dynamic contrast" done with LED backlights to LCDs burning-in; the fact that I've never heard any reports may mean it is uncommon, but I'm cringing at it happening in the future.
emdroidle said:
Apparently officially termed "image persistence". Your post recreates a lot of the language from that article. Yeah, LCDs don't burn-in so this topic seemed rather odd to me. What could start showing up is the "dynamic contrast" done with LED backlights to LCDs burning-in; the fact that I've never heard any reports may mean it is uncommon, but I'm cringing at it happening in the future.
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Or image retention. It does go away though. Maybe a bad batch too? I drive from Ohio to Orlando, FL with Google maps on the entire time and bendy had a retention issue. All the ones with the issue also said the screen was hot. Corks that be a factor?
Sent from my LG-H901 using XDA Free mobile app
I have had my V10 since December (from T-Mobile). Initially no problems to report, but the image retention issue has become progressively worse (as I type this, the image of this site is being temporarily "burned in"). my father also got a V10 the same day, but does not report this issue. User activity may be leading to a faster declining lifespan of phone, but both phones have had a drastic increase in overheating since receiving the Marshmallow update, which may also be playing a role in the even greater amounts of image retention (a single game of candy crush leaves a residual image).
I'm 19, so like most millennials, I use my phone constantly which is possibly why I have this issue, but it is unfortunate to think there's a chance my phone is slowly dying from general use.
same issue with my v10 (bought a month back)
i think my culprit is Deer hunter 2016...as its the only game i play& only notice it more once i have played it.. i have also seen that if i keep my phone off during the night.. it usually goes away.. while if my phone is ON (standyby) during the night.. it stays. i didnt turned my phone off for the past 2 nights & the burn is pretty much there as you can see. my phone is an ATT v10 h900 on lollypop.. any suggestion will be appreciated.

NEW S6 Edge Owner needs some help :)

Hello everyone,
As the title suggests I'm now another proud owner of the Samsung Galaxy S6 Edge (SM-G925F) and immediately a few questions rose.
First of all, I unboxed my device and did the first power on. However, I noticed something weird. From the 1st power on it only had 3% battery ! Is this normal guys? From all of the unboxing videos I watched on YouTube all of them where 40% + after the 1st power on! Is it normal to be so low ?? So, I immediately shut it down and got it charging.
Second, after plugging it in to charge it started from 0%. Probably it even lost these 3% it had lol. Anyway, charging started nice and fast but I noticed another thing. The phone got really hot while charging! Is this normal again? The back was quite hot and the aluminum bezels on the sides as well (especially side lower parts). I know that this device has fast charging so it may be this and also maybe that it started charging from too low , 0% .
(UPDATE: now that it is at 99% it's has really cooled down)
My 3rd question is probably a foolish one but forgive me please. :silly: When I got it out of the box, since I'm a crazy perfectionist, I started examining the body of this jewel with a really bright torch light hahaha. Everything seemed flawless apart from a couple of tiny little marks on the lower left part of the home button. (not scratched some kind of marks like tiny glue residue maybe) They didn't get away after wiping them, even with little water on a cloth. Also, they are not really visible. Maybe they are a bit in really bright conditions but still you should look for them to see them. So, are these kind of tiny imperfections normal too? I guess so, but just wanted to say hahahha.
One more. My heart rate sensor seem to have a little plastic protector applied on it. Am I right? I'm quite afraid to pull it so, is there a little membrane there? In camera, I'm not sure.
Thanks in advance and have fun happy owners!
When I got my first smartphone, the Motorola Droid Ultra on initial boot it had 1% battery, so battery being low on first boot is not unheard of. Yet you are right that it should have 40% on initial boot. The battery going to zero before going up again is something I have experienced as well. The phone getting hot is expected with how rapidly energy enters the battery. The last two I am unsure about. If you can remove the plastic do so
Snowby123 said:
When I got my first smartphone, the Motorola Droid Ultra on initial boot it had 1% battery, so battery being low on first boot is not unheard of. Yet you are right that it should have 40% on initial boot. The battery going to zero before going up again is something I have experienced as well. The phone getting hot is expected with how rapidly energy enters the battery. The last two I am unsure about. If you can remove the plastic do so
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Thanks for your quick response!
Alright, so yea the low 1st power-on battery seems normal. I also asked Samsung and they say it's normal since they don't set any specific charge amount from factory but they just use it as much as needed (for quality control, I assume).
About the heart rate sensor yea, I realized that it has a little protector film which can be removed.
Also, what I told about the little "marks" on home button let me explain. You can't actually see this normally. You have to have your home button fully clean and then point a bright torch to it and then look carefully on the bottom left part of it and you can see some tiny little "marks" but still can't see them at every angle. However, they are not scratches, it may just be some little debris or glue residue under the button surface, probably on the fingerprint scanner. (maybe during assembly) But again this is from a crazy perfectionist's eye! :laugh::laugh::laugh: You can't see it in normal use. I guess if you take many S6 Edges out of the box and start examining them with a powerful torch, mm by mm for sure you will find different kind of "imperfections" in any of those. This thing must be the same for every device. But I like doing it just to know if there's something there in the first place.
Also, about the warm up thing. I updated to Android 6 and performed a hard reset afterwards. Also I disabled fast-charging from the menu. (don't know if it's also disabled when you charge the phone fully shut down tho.) In normal use the temperature is fine. When charging tho (when shut down) it warms up quite a bit on rear and on side bezels. So, you S6 Edge does the same?
Thanks a lot.
Snowby123 said:
When I got my first smartphone, the Motorola Droid Ultra on initial boot it had 1% battery, so battery being low on first boot is not unheard of. Yet you are right that it should have 40% on initial boot. The battery going to zero before going up again is something I have experienced as well. The phone getting hot is expected with how rapidly energy enters the battery. The last two I am unsure about. If you can remove the plastic do so
Click to expand...
Click to collapse
Also, 1 last question (detail style again).
When you start up the notification led lights dark blue and then lighter blue in sequences. So when it does that, I can tell that there is a little "2nd" led that lights up on the right side of the notification led and makes it brighter blue. My question is that, can you see that in yours? I ask this because in my Galaxy Alpha you can't tell where the "little leds" are but you just see a clean light changing colors. On S6 Edge though, you can tell that the notification led area must be somehow "splitted" so like there is "another little led" on the right side lighting up and changing the color. Is it the same to you?
Thanks
The low battery percentage you had in your phone is just normal.
The phone gets hot when it's being charged especially when it starts from a very low percentage. Do you imagine the amount of energy getting into your phone's battery? That's a lot.
Speaking of leds, mine has the same too.
Hope you have a great time with your phone!
Sent from my SM-G920F using XDA-Developers mobile app
TheLegend975 said:
The low battery percentage you had in your phone is just normal.
The phone gets hot when it's being charged especially when it starts from a very low percentage. Do you imagine the amount of energy getting into your phone's battery? That's a lot.
Speaking of leds, mine has the same too.
Hope you have a great time with your phone!
Sent from my SM-G920F using XDA-Developers mobile app
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Thank you man. I noticed something else too though which worried me quite a lot. I will post it on another topic itself though so it can maybe be helpful for other owners too.
SGAlpha said:
Thank you man. I noticed something else too though which worried me quite a lot. I will post it on another topic itself though so it can maybe be helpful for other owners too.
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Okay.
Sent from my SM-G920F using XDA-Developers mobile app

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