NEW S6 Edge Owner needs some help :) - Galaxy S6 Edge Q&A, Help & Troubleshooting

Hello everyone,
As the title suggests I'm now another proud owner of the Samsung Galaxy S6 Edge (SM-G925F) and immediately a few questions rose.
First of all, I unboxed my device and did the first power on. However, I noticed something weird. From the 1st power on it only had 3% battery ! Is this normal guys? From all of the unboxing videos I watched on YouTube all of them where 40% + after the 1st power on! Is it normal to be so low ?? So, I immediately shut it down and got it charging.
Second, after plugging it in to charge it started from 0%. Probably it even lost these 3% it had lol. Anyway, charging started nice and fast but I noticed another thing. The phone got really hot while charging! Is this normal again? The back was quite hot and the aluminum bezels on the sides as well (especially side lower parts). I know that this device has fast charging so it may be this and also maybe that it started charging from too low , 0% .
(UPDATE: now that it is at 99% it's has really cooled down)
My 3rd question is probably a foolish one but forgive me please. :silly: When I got it out of the box, since I'm a crazy perfectionist, I started examining the body of this jewel with a really bright torch light hahaha. Everything seemed flawless apart from a couple of tiny little marks on the lower left part of the home button. (not scratched some kind of marks like tiny glue residue maybe) They didn't get away after wiping them, even with little water on a cloth. Also, they are not really visible. Maybe they are a bit in really bright conditions but still you should look for them to see them. So, are these kind of tiny imperfections normal too? I guess so, but just wanted to say hahahha.
One more. My heart rate sensor seem to have a little plastic protector applied on it. Am I right? I'm quite afraid to pull it so, is there a little membrane there? In camera, I'm not sure.
Thanks in advance and have fun happy owners!

When I got my first smartphone, the Motorola Droid Ultra on initial boot it had 1% battery, so battery being low on first boot is not unheard of. Yet you are right that it should have 40% on initial boot. The battery going to zero before going up again is something I have experienced as well. The phone getting hot is expected with how rapidly energy enters the battery. The last two I am unsure about. If you can remove the plastic do so

Snowby123 said:
When I got my first smartphone, the Motorola Droid Ultra on initial boot it had 1% battery, so battery being low on first boot is not unheard of. Yet you are right that it should have 40% on initial boot. The battery going to zero before going up again is something I have experienced as well. The phone getting hot is expected with how rapidly energy enters the battery. The last two I am unsure about. If you can remove the plastic do so
Click to expand...
Click to collapse
Thanks for your quick response!
Alright, so yea the low 1st power-on battery seems normal. I also asked Samsung and they say it's normal since they don't set any specific charge amount from factory but they just use it as much as needed (for quality control, I assume).
About the heart rate sensor yea, I realized that it has a little protector film which can be removed.
Also, what I told about the little "marks" on home button let me explain. You can't actually see this normally. You have to have your home button fully clean and then point a bright torch to it and then look carefully on the bottom left part of it and you can see some tiny little "marks" but still can't see them at every angle. However, they are not scratches, it may just be some little debris or glue residue under the button surface, probably on the fingerprint scanner. (maybe during assembly) But again this is from a crazy perfectionist's eye! :laugh::laugh::laugh: You can't see it in normal use. I guess if you take many S6 Edges out of the box and start examining them with a powerful torch, mm by mm for sure you will find different kind of "imperfections" in any of those. This thing must be the same for every device. But I like doing it just to know if there's something there in the first place.
Also, about the warm up thing. I updated to Android 6 and performed a hard reset afterwards. Also I disabled fast-charging from the menu. (don't know if it's also disabled when you charge the phone fully shut down tho.) In normal use the temperature is fine. When charging tho (when shut down) it warms up quite a bit on rear and on side bezels. So, you S6 Edge does the same?
Thanks a lot.

Snowby123 said:
When I got my first smartphone, the Motorola Droid Ultra on initial boot it had 1% battery, so battery being low on first boot is not unheard of. Yet you are right that it should have 40% on initial boot. The battery going to zero before going up again is something I have experienced as well. The phone getting hot is expected with how rapidly energy enters the battery. The last two I am unsure about. If you can remove the plastic do so
Click to expand...
Click to collapse
Also, 1 last question (detail style again).
When you start up the notification led lights dark blue and then lighter blue in sequences. So when it does that, I can tell that there is a little "2nd" led that lights up on the right side of the notification led and makes it brighter blue. My question is that, can you see that in yours? I ask this because in my Galaxy Alpha you can't tell where the "little leds" are but you just see a clean light changing colors. On S6 Edge though, you can tell that the notification led area must be somehow "splitted" so like there is "another little led" on the right side lighting up and changing the color. Is it the same to you?
Thanks

The low battery percentage you had in your phone is just normal.
The phone gets hot when it's being charged especially when it starts from a very low percentage. Do you imagine the amount of energy getting into your phone's battery? That's a lot.
Speaking of leds, mine has the same too.
Hope you have a great time with your phone!
Sent from my SM-G920F using XDA-Developers mobile app

TheLegend975 said:
The low battery percentage you had in your phone is just normal.
The phone gets hot when it's being charged especially when it starts from a very low percentage. Do you imagine the amount of energy getting into your phone's battery? That's a lot.
Speaking of leds, mine has the same too.
Hope you have a great time with your phone!
Sent from my SM-G920F using XDA-Developers mobile app
Click to expand...
Click to collapse
Thank you man. I noticed something else too though which worried me quite a lot. I will post it on another topic itself though so it can maybe be helpful for other owners too.

SGAlpha said:
Thank you man. I noticed something else too though which worried me quite a lot. I will post it on another topic itself though so it can maybe be helpful for other owners too.
Click to expand...
Click to collapse
Okay.
Sent from my SM-G920F using XDA-Developers mobile app

Related

Got my Prime, but its not perfect

Hello again, I got the Prime today but the screen has a bow at the top in the middle. It is not flush with the rest of the tablet. The other problem is it doesn't seem to be charging so I am a bit confused about that. Any thoughts?
Thanks,
First thought is you should maybe think about swapping it out. It shouldn't bow in the middle at all. Mine is flat as are all the ones I've played with in stores.. Second thought is it should also be charging lol .. what's your plan for when the battery dies???
Sounds like a dud to me. I'd swap it if I were you maybe
Sent from my SGH-I777 using Tapatalk 2
Ok, seems to be charging now but the bow seems a worry.
Yeah.. I wouldn't feel comfortable with a bow in the middle
Sent from my SGH-I777 using Tapatalk 2
Exchange it where you bought it from.
Its going back tomorrow. There is nothing wrong with the tablet other than GPS. Wi Fi is great. Seems like its just a loose clip or something.
Swap it out. There shouldn't be any bow in it. Tablet should be flat. Don't wait and swap it out immediately.
lol how is this even a question? we all know Asus QC is crap, any imperfections swap it out ASAP!
Hey... mine didn't come with a bow?!?
Wonder if it's too late to exchange it for one with a bow on top.
Got my second one and from what I have seen it has no light bleed and the frame is all good. I haven't really tuned it on I only saw the screen when it was showing me it needed charging.
Well the second one is great,b but with bith of mine I occasionally get a faint clicking noise whenever I hit the back,home or multitasking button and when I pick up an app on the home screens. Anyone else get this?
mdemons12 said:
Well the second one is great,b but with bith of mine I occasionally get a faint clicking noise whenever I hit the back,home or multitasking button and when I pick up an app on the home screens. Anyone else get this?
Click to expand...
Click to collapse
a faint clicking noise when hitting an onscreen software button? if so, cut off the sound for onscreen touches and such. doesn't really make sense. just sounds like you have it to make sounds when you press something on the screen. this can be cut off in the settings.
Ok, thanks for that. The last thing seems to be the battery. I read the instructions for once and it said to charge it all up. So i charged it till it was green and then powered it up for the first time. So as the instructions say i need to break the battery in. At the moment i am getting about 5-6 hours. The pad is on balanced with auto brightness. Does this seem normal for new battery. I would hope to end up with 9-10 or are my expeditions too high?
I will do a new topic cos its a new question

[Q] Green Screen Galaxy

I just picked up my S3 and the whole screen had a hazy green tint on the lock screen and was the same when I unlocked, and I wasn't gonna mess about so rebooted quick and back to normal now, and I read another thread about it but isn't clear why it happens, but I checked the battery graph and there's just a huge gap as if no power was getting through at all, so has anyone else had this happen on S3 and what's causing it?
Michael_P said:
I just picked up my S3 and the whole screen had a hazy green tint on the lock screen and was the same when I unlocked, and I wasn't gonna mess about so rebooted quick and back to normal now, and I read another thread about it but isn't clear why it happens, but I checked the battery graph and there's just a huge gap as if no power was getting through at all, so has anyone else had this happen on S3 and what's causing it?
Click to expand...
Click to collapse
Just had this, I put my phone into my shoulder bag, cycled for 10 minutes, picked up the phone and the entire screen was green as if the red and blue pins from a monitor cable had disconnected.
I'm also having charging difficulties, although that may be the cables.
I'm on CM9, literally just updated to the newest nightly now to see if that sorts any issues. There's something just not quite right about this phone of mine. A quick reset was all it took to sort the screen out but it was scary to think such an issue could occur.
All I know is it's something to do with a sudden dip in power and I read about other phones doing it too very occasionally, and after it happened there was a gap on the battery chart as if the phone was getting no power at all.
Sounds like the OS or at least an important process crashed or got stuck (deadlock, livelock, ...).
Green color has something to do with the rendering process and/or screen calibration. All Galaxy S1 with Voodoo patches for the display color values show a green screen for a very short instant after screen-on.
That also explains the gap in the battery stats since a non-functional OS cannot collect any informations.
Did you run any particular apps which might be causing it?
Without any details I can only recommend the standard package: flash your OS again, factory-reset it.
Maybe wiping the cache is enough. Maybe it's a hardware fault, hard to say...
I just rebooted and I've already upgraded since then, and I wasn't doing anything really at the time except I think that was around the time I used G L to SD and it broke the Play Store, but when it Hulked on me I hadn't touched phone for 40 minutes and that's what I saw when I woke it up. but most people say it's a once in a lifetime thing so not really worried.

Screen burn

Hey guys, can anyone tell me what the heck is this and how did I manage to get one after 12 months of using this phone?
edit] sorry for not explaining it, it goes along left edge of the phone, yellow mark near the charging port. I didn't notice it until yesterday and its visible a lot in live, I don't know how good can you see it over picture
hey guys, anyone?
Most phone screens go yellow from exposure to heat, perhaps your screen on that spesific are has been exposed to heat or preassurr
Envious_Data said:
Most phone screens go yellow from exposure to heat, perhaps your screen on that spesific are has been exposed to heat or preassurr
Click to expand...
Click to collapse
I'd say locked pixels but seeing it happen with phone turned off, yeah it's probably from heat.
I can also explain how.Sony uses a "liquid cooling thermal pipe" which takes the heat from your chipset (approximately below the N (NFC) letter on your phone's back) and delivers it to the left edge of your phone, towards the charging port to be more precise (your yellow mark is also at that spot)
You may have used your phone very heavily in extremely hot environment.I've seen my previous phone's screen go all weird due to heat (chipset @90 C) but it was fixed after a bit of waiting, to do this kind of permanent damage you must have used it heavily for long period of time, long enough to burn the screen via the heat coming from the heat pipe.
I doubt you could get it repaired for free, they would know it was because of heat and if your phone is unlocked, you have no chances at all because they can just assume that you overclocked your phone.
[kEkA] said:
hey guys, anyone?
Click to expand...
Click to collapse
Mine goes yellow on the nav bar but only when its hpt usually when the battery is above 40°c but this occurs mostly when I'm charging
First of all, thanks for answering to all,
Second, you cannot see it when the phone is off, the first picture is with gray picture on it so you think it's off. When the phone is cold started, the mark is almost invisible but after some minutes of using it becomes visible.
The phone was never unlocked, neither was heavily uses, such as maybe gaming.
I just wanna know can I claim my warranty on it since I'm sure no pressure was made nor was it exposed to heat, but I first need to probably repair my cracked back screen.

Help me identify the fault

I was using my Note 3, just as normal, when suddenly a bright green line appeared down the middle of the screen and it will not go away. There is a second fainter line to it's right, but it is barely noticable.
The phone is also running a fair bit warmer, with the area around the rear camera particularly warm. Battery life is also down to a few hours.
I've tried a factory reset, changed battery, and the usual things.
Any idea?
AJRFulton said:
I was using my Note 3, just as normal, when suddenly a bright green line appeared down the middle of the screen and it will not go away. There is a second fainter line to it's right, but it is barely noticable.
The phone is also running a fair bit warmer, with the area around the rear camera particularly warm. Battery life is also down to a few hours.
I've tried a factory reset, changed battery, and the usual things.
Any idea?
Click to expand...
Click to collapse
Seems like screen damaged!
Have you dropped your phone?
OR
it must be bent through that point.
Your battery must about to die or can be a charger problem. Try to use original charger.
If factory resetting didn't solve your problem, that means the problem isn't from software.
Possibility is, you need to replace display+battery.
Regards,
hitman-xda

Screen Burn?

Hello.
Today i noticed that my main screen has a burn in.
I used AMOLED Burn in fix and i can see the message bar from whatsapp and also the bottom screen buttons etc.
Anyone else had this problems?
Considering the v10 uses LCD, not OLED or AMOLED....no
Sent from my LG-H901 using Tapatalk
But why can I see whatsapp text entry bar thing on the grey background. And also the home/back buttons etc
LCD does not burn in. I don't know what you could be seeing, but it seems very highly unlikely.
Sent from my LG-H901 using XDA Free mobile app
aniqpirzada said:
Hello.
Today i noticed that my main screen has a burn in.
I used AMOLED Burn in fix and i can see the message bar from whatsapp and also the bottom screen buttons etc.
Anyone else had this problems?
Click to expand...
Click to collapse
i have the same issue. i dont know what to do. it has some kind of image retention issue. after that i also noticed a lot of deas pixels.
davidcastyalexandra said:
i have the same issue. i dont know what to do. it has some kind of image retention issue. after that i also noticed a lot of deas pixels.
Click to expand...
Click to collapse
mines seemed to fix itself
aniqpirzada said:
Hello.
Today i noticed that my main screen has a burn in.
I used AMOLED Burn in fix and i can see the message bar from whatsapp and also the bottom screen buttons etc.
Anyone else had this problems?
Click to expand...
Click to collapse
I've had this problem for a few days about 2 weeks ago, I could still see AT&T in the top corner. It did look like it was burned in but I knew it wasn't since it's LCD so I didn't worry about it too much. It randomly fixed itself. I wonder what caused it.
I have the same exact problem. And it heals itself but 5 mins of whatsapp use and there it is again. It is so annoying. I m thinking of returning it!
I would suggest to get rid of what's app. That seems to be the common cause for the majority here. Could be what's app is bad app to run on V10
If you dont call this a screen burn then what is it:
http://imgur.com/a/zQWIR
After 3hrs of wave navigation
Grey background to show effect
This won't be too helpful since I can't remember for sure what I was looking at when it happened but...
Earlier today I noticed that my keyboard was showing "in the background" of an app as though it was burned in.
It was definitely strange looking.
I think it was the weather channel app (which had no need for a keyboard popup) yet it almost looked like the app was transparent with the keyboard behind it.
It's definitely not doing it now but it was really weird looking!
Sent from my pretty nifty brand new LG V10
Guys please relax that's just image retention as far as LCDs are the topic. Unless if you stay at the same thing for like 5 hours (this [might] cause a permanent retention i guess).
the only thing that is prone to burn ins are OLED screens. And burn ins are permanent... because they are a burn.
LCDs only retain images because the crystals in their display tends to stay at the same position they are in after a long period of use but this doesn't actually produce damage and doesn't stay permanently. Once the display changes (either turned off or a different thing is displayed) they would eventually return to their normal state and work just fine.
Interesting. I wasn't really "unrelaxed" though... Just never saw it before so I figured I'd share my experience.
Sent from my pretty nifty brand new LG V10
I just noticed a burn-in, or some kind of image retention. I accidentally left my phone on all night while sleeping and the next morning there was a burn in on the top of the screen. It's only noticible when I pull down the notification bar because it's gray. I can only see it in the gray. The whole status bar is burned-in. It has been gradually dissipating. I also noticed a little bit of this when I used Waze for a long road trip a couple weeks ago, but it wasn't as severe of a burn in. At least it is disappearing slowly.
SuhasTheBest said:
I just noticed a burn-in, or some kind of image retention. I accidentally left my phone on all night while sleeping and the next morning there was a burn in on the top of the screen. It's only noticible when I pull down the notification bar because it's gray. I can only see it in the gray. The whole status bar is burned-in. It has been gradually dissipating. I also noticed a little bit of this when I used Waze for a long road trip a couple weeks ago, but it wasn't as severe of a burn in. At least it is disappearing slowly.
Click to expand...
Click to collapse
Same happened to me today. Slept through an amber alert that caused my screen to stay on. When i woke up my phone was off and hot to the touch. Switched batteries and noticed after powering on the amber alert was still faintly visible in the backgound. After about 10 minutes of screen use it gradually faded away.
LG V10 From TMobile Image Burn !
My LG V10 Its Haves A Problem When Im Waching Netflix At My V10 I Can See The V10 Google Search Bar Like In The Back Of The Screen Can This Be Fix ??? Help Please And At The Main Screen I Can See Like Logo Of Things Im Not Using ???
rvnlvrz said:
Guys please relax that's just image retention as far as LCDs are the topic. Unless if you stay at the same thing for like 5 hours (this [might] cause a permanent retention i guess).
the only thing that is prone to burn ins are OLED screens. And burn ins are permanent... because they are a burn.
LCDs only retain images because the crystals in their display tends to stay at the same position they are in after a long period of use but this doesn't actually produce damage and doesn't stay permanently. Once the display changes (either turned off or a different thing is displayed) they would eventually return to their normal state and work just fine.
Click to expand...
Click to collapse
Apparently officially termed "image persistence". Your post recreates a lot of the language from that article. Yeah, LCDs don't burn-in so this topic seemed rather odd to me. What could start showing up is the "dynamic contrast" done with LED backlights to LCDs burning-in; the fact that I've never heard any reports may mean it is uncommon, but I'm cringing at it happening in the future.
emdroidle said:
Apparently officially termed "image persistence". Your post recreates a lot of the language from that article. Yeah, LCDs don't burn-in so this topic seemed rather odd to me. What could start showing up is the "dynamic contrast" done with LED backlights to LCDs burning-in; the fact that I've never heard any reports may mean it is uncommon, but I'm cringing at it happening in the future.
Click to expand...
Click to collapse
Or image retention. It does go away though. Maybe a bad batch too? I drive from Ohio to Orlando, FL with Google maps on the entire time and bendy had a retention issue. All the ones with the issue also said the screen was hot. Corks that be a factor?
Sent from my LG-H901 using XDA Free mobile app
I have had my V10 since December (from T-Mobile). Initially no problems to report, but the image retention issue has become progressively worse (as I type this, the image of this site is being temporarily "burned in"). my father also got a V10 the same day, but does not report this issue. User activity may be leading to a faster declining lifespan of phone, but both phones have had a drastic increase in overheating since receiving the Marshmallow update, which may also be playing a role in the even greater amounts of image retention (a single game of candy crush leaves a residual image).
I'm 19, so like most millennials, I use my phone constantly which is possibly why I have this issue, but it is unfortunate to think there's a chance my phone is slowly dying from general use.
same issue with my v10 (bought a month back)
i think my culprit is Deer hunter 2016...as its the only game i play& only notice it more once i have played it.. i have also seen that if i keep my phone off during the night.. it usually goes away.. while if my phone is ON (standyby) during the night.. it stays. i didnt turned my phone off for the past 2 nights & the burn is pretty much there as you can see. my phone is an ATT v10 h900 on lollypop.. any suggestion will be appreciated.

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