Having some new trouble with my Kindle 8.9... Tried walking through [Rollback][Downgrade][Thor][Apollo] 3.2.8 rollback-OTA captured , but hit a snag. The downgrade went great... got back into the OS with no problems. Tried stepping through the upgrades and got to 4.1.1. After starting the 4.5.1 update, the HDX rebooted to a black screen. Nothing works to power it on. I've already searched and tried
holding power for 2 mins + - nothing happened
holding for 40 seconds per Amazon support, then powering on - nothing happened
ADB cannot see it
When I connect it to my computer, it used to show up as the bulk loader device. I installed the Qualcomm driver, then it was showing up as a Qualcomm 9800 something or other. Now when I connect it via USB, it shows up, but isn't recognized.
Any suggestions would be appreciated!
enjid said:
Having some new trouble with my Kindle 8.9... Tried walking through [Rollback][Downgrade][Thor][Apollo] 3.2.8 rollback-OTA captured , but hit a snag. The downgrade went great... got back into the OS with no problems. Tried stepping through the upgrades and got to 4.1.1. After starting the 4.5.1 update, the HDX rebooted to a black screen. Nothing works to power it on. I've already searched and tried
holding power for 2 mins + - nothing happened
holding for 40 seconds per Amazon support, then powering on - nothing happened
ADB cannot see it
When I connect it to my computer, it used to show up as the bulk loader device. I installed the Qualcomm driver, then it was showing up as a Qualcomm 9800 something or other. Now when I connect it via USB, it shows up, but isn't recognized.
Any suggestions would be appreciated!
Click to expand...
Click to collapse
Without ADB your options are few. If you purchased the device directly reach out to Amazon. Tell them it died during an auto-upgrade. Might offer an exchange or discount on a refurb.
Your other option is a factory reset from the Kindle recovery menu (press power and vol-+ from cold start). Given the current state of your device I doubt it could make things worse. If you can't get into recovery that may indicate the recovery partition is damaged which also impacts upgrades/rollbacks. Unfortunately, that doesn't answer the why/how or offer any further solution to your problem.
Related
Hi All,
So, I tried to flash Cyanogen mod last night using the instructions here: http://wiki.cyanogenmod.com/wiki/Samsung_Vibrant:_Full_Update_Guide. I was coming from a BIONIX ROM that flashed fine.
Anyways, the phone went into a reboot loop in the recovery screen and I foolishly just held the power button until it stopped. When I turned it back on it was broken. That is, now all it does is display the white Vibrant logo in the middle of the screen with the smaller Samsung logo below it. If I hold the power button for about 8 seconds the screen goes black for about 2 seconds and then comes right back up to where it was. I can't seem to even turn the phone off any more. It just stays on that screen permanently unless I hold the power button, in which case the screen is off for 2 out of every 10 seconds. Yanking the battery of course turns it off, but putting it back in immediately returns it to the state I've described.
I've scoured these forums and tried every button press + battery state + cable state + SD card/SIM state combo suggested, but the phone won't go to download or recovery mode. I found one thread describing the exact same problem. The OP said he'd try a jig and then disappeared without any further updates. I'm going to try to get my friend to make a jig using one of these sets of instructions
http://forum.xda-developers.com/showthread.php?t=819551
http://factoidz.com/how-to-unbrick-your-samsung-vibrant-galaxy-s/
but until then my questions is: does anyone have any experience with this problem (can't even turn the phone off)? If so, do you have any recommendations? Did a Jig work?
keep trying to get to download mode, pull battery, plug usb in to computer and to the phone, while holding both volume up and volume down pop in the battery. People have tried hundreds of times with it not working and then all of a sudden *bam* download mode.
So... my friend made me a jig and it works in that I can see the shoveling droid indicating download mode. However Heimdall/Odin won't recognize my phone. Heimdall's zadig utility won't locate the phone either, even with the cable plugged in. I'm, once again, stumped.
Just an update; I've tried Odin on three different computers, two Windows 7 (64 bit) and a Mac (with Heimdall). None of them seem to recognize the phone. Device manager on the Windows 7 machine does not update when I plug the phone in (in Download mode via the jig or not) and I can't find anything about Samsung in it anywhere. However I have installed the Samsung drivers; a few different sets I've found around the forums. I've also tried a couple utilities like the Vibrant toolbox and one click unbrick. Nothing seems to have any effect. I was so hopeful when the jig worked and got me to download mode, but now it's seeming I'm actually bricked. Has anyone seen a phone that could get to download mode but still be bricked? Oh, and I checked the cable using a friend's phone; her Mac recognized her phone using the cable. Haven't tried her phone on my Window's machines though.
Once again, any help is more than appreciated.
Have you tried to see if adb is working? If it does then try adb reboot recovery? If it works there is a file I can post for you later (is in my pc) that can restore your sbl.bin and fix your download mode problems.
Thanks for your help everyone, the problem was apparently resolved by a new cable; which is strange because the old one works for data transfers... just not for flashing apaprently. :S
Thanks in advance for reading this and for any suggestions you might have!
I have a Archos Home Connect 35 Gen 8 device. I had it rooted on 2.4.82 firmware just fine. I wanted to update to 2.8.83 to get rid of the update notification I kept getting. I wanted to do it from a fresh clean slate as I wanted to reset my device anyway. First I used the Recovery Menu (White Menu) to restore back to default, then removed the SDE menu via the option to remove it in the SDE menu.
I then followed the guide that chrulri posted that I followed last time, but with 2.8.83 files. http://forum.xda-developers.com/showthread.php?t=930197 (Note for Archos 35's you have to hold the power button for ~6 seconds, then double tap it to get to recovery instead of holding Volume Down like on other Gen8's). I was doing this on my MacBook Air at the time. (I rooted it before from my Windows PC). I went to 'Update Firmware" on the recovery menu, then took the SDE firmware file, and copied it over USB to the drive and safely removed the drive, then hit "OK" on the device. It proceeded to do the update it seems but only took 2-3 seconds so I'm fairly sure something didn't go right as it usually takes longer. It then said press ok to Reboot so I did.
After the reboot from that, the device turns on but I get a White screen. No Archos logo or anything. Usually this white screen comes on for a few seconds, then I would get the Archos Logo even if I was booting recovery. No luck. I tried resetting the device by holding power button for 20 seconds, waiting 10 seconds and turning it on, same issue. Recovery will not work either, I tried two dozen times to try and get it to load by doing the usual ~6 seconds holding power button then double tapping and no luck.
I tried hooking the device up USB and in Windows all I get "Unknown Device" in device manager, with DeviceId of USB\Unknown. I attempted to force both Archos' ADB driver and the Universal ADB drive onto it with no success. (I'm pretty sure its my device since normally when a device shows up and its capable of ADB you will get a difference device ID in Device manager like USB\ADBDEV1 or something. On my Mac, when I plug it in, all USB devices (Multitouch pad mouse included) will lock up for ~5 seconds, then in dmesg I can see it has a error on USB device and it disabled the device.
So something weird is going on with my Home Connect for sure. Any suggestions on what to try? I'm thinking somehow the filesystem or firmware on it got screwed up during the SDE flash and it can't boot anything even the recovery now. I have a MicroSD card I can use if there's some recovery feature built into it to get it to boot from the MicroSD slot or something to do a firmware recovery.
My only other option if there is no way to try and get it back would be to try and send it back to Archos for repair simply stating it was updating firmware and this happened. (No actual modified firmware is on it now as well, and i was flashing the Archos approved SDE firmware, so they should be okay with it).
Also the battery was fully charged when doing this. It seems different that the White Screen bug the Archos 101 and others get when the battery accidentally runs too low with older firmware.
Thank you again for your replied!
If you can't get into recovery anymore, then it is over. I would suggest to RMA the device.
divx118
From all my searches through Archos forums and here that seems right.
I'm shocked there's no failsafe recovery mode for Archos. My Asus Transformer TF101 had one, where even if the firmware was screwed and you couldn't get to recovery, a special key combo would boot it up and you'd load some special recovery driver for it (Not adb something with nVidia in it, has to do with Tegra2 chipset i suppose) and upload the firmware to it and it recovered. Even iPhone's have DFU fallback mode as well for when things are totally forked and iTunes will restore the firmware.
Just an update. I did RMA the unit and Archos sent me a brand new boxed up one back. (I have an extra charger and cable now since they said not to include them ). Have my new 35 setup rooted with .83 now.
I think I figured out what happened. After I installed the SDE, before I flashed the new kernel and such, if I booted the Developer Edition option from recovery, it would get stuck at a blank white screen until I power cycled. On my old 35 I had removed the option to boot regular so it booted the Developer Edition that was rooted every time. I think when I restored the original firmware, it of course removes the Developer Edition kernel I had flashed before, but it somehow didn't set the menu back and was trying to boot Developer Edition every time, which it lacked the kernel for, and went to the white screen. Not sure if it explains recovery not working though.
To make sure it doesn't happen again i've left the options all in tact and left it so I manually have to go to recovery if I reboot the system to boot the developer kernel for root. Since the device goes weeks and months without the need to reboot since it's just an Alarm Clock really that's fine with me.
I've been a lurker of this forum for years. I just joined and I've always done my research before posting anything. But I'm at a loss right now and I do not know what to do.
I have a Kindle Fire HDX 7" (Thor), yesterday I was trying to flash an Android ROM on it. I got up to the point where I was in TWRP, and I accidentally factory reset the Kindle thru TWRP. When the Kindle rebooted, it showed a screen that said something like...
"Kindle Fire System Recovery; Your Kindle doesn't seem to be able to boot. Resetting your device to Factory defaults may help you to fix this issue."
The choices it gave me were, "Reboot your Kindle" and "Reset to Factory Defaults"
I rebooted my Kindle as a first choice, and it booted back to the same screen. So then I reset to factory defaults. Nothing worked and it kept bringing me back to that screen. I'm guessing there is no bootloader or anything on the Kindle.
I left the Kindle on for hours as I was trying to find my fastboot cable knowing that I would probably need it to fix this problem. I then turned off the Kindle hours later (press and hold until screen shut off). I did have a full battery prior to trying to put an Android ROM on the Kindle.
This morning I found my fastboot cable, but when I pressed the power button on the Kindle, it will not turn on. No response from it at all. Did I drain the battery?
When I plug my Kindle to my computer using the fastboot cable, it was showing me "QHSUSB_BULK" in the USB device list. I tried ADB, but it says "error: device not found".
When I plug my Kindle to charge, it doesn't show the low battery/charging indicator like it used to.
What should I do next? Is my Kindle permanently bricked?
I need mad help right now!
Try to boot into twrp, but you may bricked your device permanently because you did a factory reset with the default kindle recovery
Sent from my KFTHWI using XDA Free mobile app
MinerBoy004 said:
Try to boot into twrp, but you may bricked your device permanently because you did a factory reset with the default kindle recovery
Sent from my KFTHWI using XDA Free mobile app
Click to expand...
Click to collapse
Okay, one question, how would I boot into TWRP? I ask only because the Kindle is not starting up, and when I plug the fastboot cable, the computer is not recognizing it.
Junava said:
I've been a lurker of this forum for years. I just joined and I've always done my research before posting anything. But I'm at a loss right now and I do not know what to do.
I have a Kindle Fire HDX 7" (Thor), yesterday I was trying to flash an Android ROM on it. I got up to the point where I was in TWRP, and I accidentally factory reset the Kindle thru TWRP. When the Kindle rebooted, it showed a screen that said something like...
"Kindle Fire System Recovery; Your Kindle doesn't seem to be able to boot. Resetting your device to Factory defaults may help you to fix this issue."
The choices it gave me were, "Reboot your Kindle" and "Reset to Factory Defaults"
I rebooted my Kindle as a first choice, and it booted back to the same screen. So then I reset to factory defaults. Nothing worked and it kept bringing me back to that screen. I'm guessing there is no bootloader or anything on the Kindle.
I left the Kindle on for hours as I was trying to find my fastboot cable knowing that I would probably need it to fix this problem. I then turned off the Kindle hours later (press and hold until screen shut off). I did have a full battery prior to trying to put an Android ROM on the Kindle.
This morning I found my fastboot cable, but when I pressed the power button on the Kindle, it will not turn on. No response from it at all. Did I drain the battery?
When I plug my Kindle to my computer using the fastboot cable, it was showing me "QHSUSB_BULK" in the USB device list. I tried ADB, but it says "error: device not found".
When I plug my Kindle to charge, it doesn't show the low battery/charging indicator like it used to.
What should I do next? Is my Kindle permanently bricked?
I need mad help right now!
Click to expand...
Click to collapse
By TWRP you mean safestrap recovery? If you flashed through safestrap other ROM than Nexus for Safestrap 1.0.1 (which one BTW? Did you flash by accident ROM for Hdx 8.9?) that could be the first reason for bricking your kindle... Safestrap is not TWRP, is only TWRP based and works differently than TWRP 2.8.5.0, also safestrap is located on system partition, but TWRP 2.8.5.0 when installed is flashed to recovery partition...
Doing factory reset through safestrap should be relatively safe unless you mess with advanced wipe and delete/wipe system partition - this effectively erase content of /system including safestrap recovery, this could be the second reason for bricking your kindle.
If you had installed real cuber signed TWRP 2.8.x.x, then the only thing I can think of is that you tried to flash one of amazon update bins with TWRP, these bins when installed replace content of the recovery partition with Amazon FireOS recovery, successfully deleting real TWRP in the process, but this should end with booting to FireOS...
Junava said:
Okay, one question, how would I boot into TWRP? I ask only because the Kindle is not starting up, and when I plug the fastboot cable, the computer is not recognizing it.
Click to expand...
Click to collapse
Just hold the volume up button (+) when it's booting.
However, I'm not really sure of your situation, because TWRP should've replaced the stock recovery.
I finally got it to turn on somehow. And this is the screen that it's giving me (see attachment). I tried both of the options given and it'll bring me back to the same screen.
Also, before I was able to power on the Kindle, it'll say QHSUSB BULK in the connected usb devices when I use my fast-food cable on it. But when I have the Kindle powered on it says Unknown Device.
If I can get the Kindle to respond to adb I can probably work from there. But my computer is not recognizing it.
What version of fireos you had? maybe is possible to unlock bootloader.. but you should know mmc manfid and serial. We don't know yet how to get emmc serial from bootloader only.
dpeddi said:
What version of fireos you had? maybe is possible to unlock bootloader.. but you should know mmc manfid and serial. We don't know yet how to get emmc serial from bootloader only.
Click to expand...
Click to collapse
I had to rollback as I was following the guide on the post in the developmental forum on here. Will the manufacturer id be on the box? I still have the original box for the Kindle.
Sent from my VS980 4G using XDA Free mobile app
Actually you can get it from adb without root
My Kindle is not communicating with adb. I've been trying all week and doing a lot of researching. I either get an "Unknown Device" or "QHSUSB BULK" in the connected usb list.
Sent from my VS980 4G using XDA Free mobile app
Dies it go in fastboot mode with vol+ vol- power?
Junava said:
I finally got it to turn on somehow. And this is the screen that it's giving me (see attachment). I tried both of the options given and it'll bring me back to the same screen.
Also, before I was able to power on the Kindle, it'll say QHSUSB BULK in the connected usb devices when I use my fast-food cable on it. But when I have the Kindle powered on it says Unknown Device.
If I can get the Kindle to respond to adb I can probably work from there. But my computer is not recognizing it.
Click to expand...
Click to collapse
How did you get to that screen? do you remember what you pressed?
dpeddi said:
Dies it go in fastboot mode with vol+ vol- power?
Click to expand...
Click to collapse
Nope.
Silverclaw280 said:
How did you get to that screen? do you remember what you pressed?
Click to expand...
Click to collapse
I held the power button for maybe a good 30 seconds and it powered on and took me to that screen. I'd usually have to keep trying to get the Kindle to power on, and when I do, that screen is all it'll do.
Turn kindle off.. then press and keep pressed vol+ and vol- and keep them pressed. Turn on kindle while pressing both volume. You should enter into fastboot. If we found a relation between emmc serial and kindle serial number you should be able to fix it. (I think your boot.img is corrupted)
Silverclaw280 said:
How did you get to that screen? do you remember what you pressed?
Click to expand...
Click to collapse
I was able to get back to that screen by following the steps in this quoted post.
My Kindle gets the same status. It was safestraped, locked on 3.2.8. Tried to update it with OTA to 4.1.1, it downloaded firmware, checked and rebooted, after that device won't boot up and on connect to pc detects as QHSUSB_BULK. The only way i found is to ask replacement at support
modi said:
My Kindle gets the same status. It was safestraped, locked on 3.2.8. Tried to update it with OTA to 4.1.1, it downloaded firmware, checked and rebooted, after that device won't boot up and on connect to pc detects as QHSUSB_BULK. The only way i found is to ask replacement at support
Click to expand...
Click to collapse
(reposting as a warning to those who may stumble across this thread)
This seems to be the recent fate for many who have rolled back to 3.2.8 and not blocked OTA using HDX Toolkit or an equivalent blocker (renaming otacerts is not reliable). It appears Amazon attempts to push an update that ultimately corrupts the boot partition. Not much you can do to fix it with current techniques/exploits.
If the device is still under warranty Amazon will likely replace it. Just say it died during an update.
Help! I have a newer HDX 7 that is stuck trying to reboot. The device powers up to the gray kindle fire screen but sits there for a minute or so and then the screen flashes and it starts all over. The device does not recognize the power button. I've tried the hold the button for 40 seconds to reset but it just keeps going through this loop while holding the power button. When I connected it to my PC (Win7), it does not see the device. If I connect another Andriod device, it sees it imeadiately.
I'm a complete noob with this but I'm actually in IT, just not in this area. This is my sons device so I'm not sure exactly what he was doing at the time it started this but my guess would be playing MineCraft. Amazon's wonderful support says it just needs to be replaced but it's out of warranty. My son and I were just about to start an online coding course so I'd like to get this back up and running so we can start that. Any help would be appreciated. After searching the web, you guys seem to be the only ones able to root or fix any software/os issues with these devices.
Thanks,
Doug
Leav320 said:
Help! I have a newer HDX 7 that is stuck trying to reboot. The device powers up to the gray kindle fire screen but sits there for a minute or so and then the screen flashes and it starts all over. The device does not recognize the power button. I've tried the hold the button for 40 seconds to reset but it just keeps going through this loop while holding the power button. When I connected it to my PC (Win7), it does not see the device. If I connect another Andriod device, it sees it imeadiately.
I'm a complete noob with this but I'm actually in IT, just not in this area. This is my sons device so I'm not sure exactly what he was doing at the time it started this but my guess would be playing MineCraft. Amazon''s wonderful support says it just needs to be replaced but it's out of warranty. My son and I were just about to start an online coding course so I'd like to get this back up and running so we can start that. Any help would be appreciated. After searching the web, you guys seem to be the only ones able to root or fix any software/os issues with these devices.
Thanks,
Doug
Click to expand...
Click to collapse
Your options are limited given the device is largely invisible via tether (even then there would be little recourse as adb is probably disabled). Did you try a factory reset? Amazon's crippled recovery environment can be accessed via power + vol-up from a cold start. Release the power button after the gray Kindle logo appears. If the recovery menu comes up the only option is 'factory reset'. I realize you may not be able to access recovery given the non-responsive power button.
Any chance you son is old/savvy enough to trying rooting the device? The symptoms suggest either a failed automatic update (rare but it does happen) or botched attempt to root via the wrong method. Obviously a spontaneous hardware failure is also possible albeit unlikely.
Do you know what version of Fire OS was running just prior to the boot loop?
There is still a small chance adb may help even if the device is not recognized by Windows explorer. However, if as Davey said, it is disabled, things are limited.
Again, do you know what version is you were running?
Have you installed adb?
Have you tried recovery?
Sent from my KFTHWI using Tapatalk
Davey126 said:
Your options are limited given the device is largely invisible via tether (even then there would be little recourse as adb is probably disabled). Did you try a factory reset? Amazon's crippled recovery environment can be accessed via power + vol-up from a cold start. Release the power button after the gray Kindle logo appears. If the recovery menu comes up the only option is 'factory reset'. I realize you may not be able to access recovery given the non-responsive power button.
Any chance you son is old/savvy enough to trying rooting the device? The symptoms suggest either a failed automatic update (rare but it does happen) or botched attempt to root via the wrong method. Obviously a spontaneous hardware failure is also possible albeit unlikely.
Do you know what version of Fire OS was running just prior to the boot loop?
Click to expand...
Click to collapse
No, Unless it updated automatically, it was the same version that was on there when it was delivered around 4/14.
No, My son would not have tried rooting this on his own.
I was incorrect when I stated that the system wasn't recognizing the power button. When I try the hold the power button for 40 secs or the Power button + Vol up button to restart, the boot loop gets shorter.
lekofraggle said:
There is still a small chance adb may help even if the device is not recognized by Windows explorer. However, if as Davey said, it is disabled, things are limited.
Again, do you know what version is you were running?
Have you installed adb?
Have you tried recovery?
Sent from my KFTHWI using Tapatalk
Click to expand...
Click to collapse
I have installed ADB on my PC but it doesn't see the device (although I'm not sure I'm using it correctly). What command should I be issuing to see if the device is connected. If I use "adb devices" I get the response in the attached screen shot.
If by recovery, you mean the recovery on the device, the power+volume up button doesn't work.
I appreciate all of the help!
Leav320 said:
No, Unless it updated automatically, it was the same version that was on there when it was delivered around 4/14.
No, My son would not have tried rooting this on his own.
I was incorrect when I stated that the system wasn't recognizing the power button. When I try the hold the power button for 40 secs or the Power button + Vol up button to restart, the boot loop gets shorter.
I have installed ADB on my PC but it doesn't see the device (although I'm not sure I'm using it correctly). What command should I be issuing to see if the device is connected. If I use "adb devices" I get the response in the attached screen shot.
If by recovery, you mean the recovery on the device, the power+volume up button doesn't work.
I appreciate all of the help!
Click to expand...
Click to collapse
Given the delivery date and age of device I STRONGLY recommend you reach out to Amazon for a replacement vs trying to resolve on your own. A new version of Fire OS is currently rolling out which MAY have triggered the behavior you are seeing. Bit of a bummer given your son's course plans but a worthwhile delay IMHO.
I agree with Davey.
Sent from my KFTHWI using Tapatalk
My device used to be able to connect through ADB and my USB cable. I even used the recent 1-Click to Unlock and load Lineage OS. I have used fast boot before.
I recently tried to use 1 Click again to load GAPPS but during the process I got a notice that my device was disconnected which it really wasn't and the processed stopped. So now my Fire HDX 7" does not turn on at all. I know the battery was good and I left it plugged in overnight.
I have held the power button for 4 minutes. I have tried holding power+volume down, power+volume up. Nothing I have tried is working to even start it up. When I plug into the computer nothing is recognized. It used to be recognized but no longer does.
Can someone confirm I have a hard brick or is there hope for recovery?