Cannot search exchange emails - Samsung Galaxy Alpha

Hi,
I have an issue with a user I'm trying to support who cannot search emails on her Galaxy Alpha. After opening the exchange inbox and tapping the Magnifying glass icon we can search for a name but this results with all emails that have the name within the email as well as emails sent by that person.
However, tapping the settings next to the search field presents the 'Advanced Search' options. This clearly allows us to search for an individual sender, which is exactly what we want. I start by typing the name of the sender and this is recognized and picked up through the address list. All good so far. I've left the remaining fields untouched except for the dates the email being searched for was sent.
I then click search and we see no results at all...... totally blank. I've been through the search terms several times in case I'm missing something but there's no obvious issues and nothing is found by the search tool at all.
There are no pending updates that could patch this problem so we're confused. Can anyone advise how Samsung's advanced email search should work?
I'd be very grateful to anyone who knows the answer to this.

Related

Mark all mails "as read" - any solution?

Hi all.
concidering amount of the brains (and I mean in a good way), passing those forums, how come nobody haven't find a solution to mark all unread e-mails "as read". At the moment I´m using POP3 account and I got about 30-50 e-mails per day + some spam. So it is quite frustrating either open every single e-mail or just to ignore green sign with number of unread e-mails in the home screen.
... or is it only me who will find this irritating...
anyway - cheers to everybody. Great community here. In the pass I was probably only WM user in my neighborhood, who could actually use it ...thanks to XDA, as all the problems I had, got answers here.
What about check all email accounts for new email solution?
You can delete em all... but may be that's not what you want. So if you don't wanna read them all, you should be able to change your POP3 setting on the mail server in such a way that it does not send you the spam. You can also choose from within the HTC mail app how many mails per day you want to download. I know this is not the solution but am just suggesting something.
I would like to know that too! It is really annoying to read emails you dont want to read or you know what is in the email.
Would be nice to have an application for it
salmanbodla said:
You can delete em all... but may be that's not what you want. So if you don't wanna read them all, you should be able to change your POP3 setting on the mail server in such a way that it does not send you the spam. You can also choose from within the HTC mail app how many mails per day you want to download. I know this is not the solution but am just suggesting something.
Click to expand...
Click to collapse
just to clarify... my problem isn't the spam and not the quantity. As Im using my laptop as primary worktool for checking email etc, im using my phone only when outside the office, basically in the near future I stat to use exchange anyway (waiting the setup), but this is something at the moment that I would like to solve (as it was solved when using WM diamond). Just imagine, have read all 30 mails received by noon and driving out of office, when checking mail while driving, I got all the mails received/read earlier shown as "new". Simplest thing to do, when not using IMAP, is mark them all read, which should be something easiest tasks with WM phone but not with Android... I hope you understand ....
basically I have lot of unread e-mails. I will pick up the ones I think are important (based on the subject) and read them, all others I will ignore and I would mark them "as read".
manager2a said:
just to clarify... my problem isn't the spam and not the quantity. As Im using my laptop as primary worktool for checking email etc, im using my phone only when outside the office, basically in the near future I stat to use exchange anyway (waiting the setup), but this is something at the moment that I would like to solve (as it was solved when using WM diamond). Just imagine, have read all 30 mails received by noon and driving out of office, when checking mail while driving, I got all the mails received/read earlier shown as "new". Simplest thing to do, when not using IMAP, is mark them all read, which should be something easiest tasks with WM phone but not with Android... I hope you understand ....
basically I have lot of unread e-mails. I will pick up the ones I think are important (based on the subject) and read them, all others I will ignore and I would mark them "as read".
Click to expand...
Click to collapse
OK, the bottom line is the mails you don't regard as important, you don't wanna read them ever... so why not "bulk delete" them??!! Cuz I imagine you just don't wanna see the mail icon displaying those mails as a green bubble. You can do so!! When in the HTC mail app where all emails are listed, press menu and select delete >> you'll see a X icon in from of every email >> you can select the ones you don't wanna read ever and then delete them all at once. I found it quite handy. But the Exchange server would be great once you get it. I just hope that Yahoo mail also becomes IMAP.
Ok you can delete, but stilll if you want to save some emails for later. This is a missing function.
Open GMail in your browser (so not the hero app):
Do a search :
in:inbox in:unread
Then choose select all.
You will get an option of selecting all mail in the search.
Choose action: mark as read
And tada, all mail is read!
saphuis said:
Do a search :
in:inbox in:unread
Then choose select all.
You will get an option of selecting all mail in the search.
And tada, all mail is read!
Click to expand...
Click to collapse
hmmm.... I have no idea what do you talking about...
R U sure this is HTC Hero standard mail app, you have this "search unread" option and "select all" option? My phone sure as hell doesn't have this function.
manager2a said:
hmmm.... I have no idea what do you talking about...
R U sure this is HTC Hero standard mail app, you have this "search unread" option and "select all" option? My phone sure as hell doesn't have this function.
Click to expand...
Click to collapse
true, true...
saphuis is probably talking about gmail app, not the inbuild imap/pop/exchange client.
This is a missing feature, we need to be able to select multiple messages and do stuff with them, currently this only works for delete ( Menu-delete )
I'm not sure, but if you don't need exchange, you might be able to use default android mail app, that might have the features you request ... quick google search did not help me to be sure ...
should have been more clear.
Had the same problem. Could only solve it in the browser gmail environment.
OK, another idea to solve the problem in its current state (although it is not an alternative to including the desired feature in the mail app!!) >> How about moving all the unread mails at once to another folder e.g. Trash?? That way, you'll still have them but won't see them in the inbox or as a green bubble.
salmanbodla said:
...moving all the unread mails at once ...
Click to expand...
Click to collapse
Same problem - there is no possibility of multiple selection ...
kkoouu said:
Same problem - there is no possibility of multiple selection ...
Click to expand...
Click to collapse
There is, buddy! On the main Mail app screen, press Menu >> More >> select Move >> Select mails >> select folder >> there you go!!
salmanbodla said:
There is, buddy! On the main Mail app screen, press Menu >> More >> select Move >> Select mails >> select folder >> there you go!!
Click to expand...
Click to collapse
Wow, you are right ! Nice one
well this might work, but it's lame. how can it be that this device is advertised as the uber-internet-and-mail-smartphone and is not capable of the simpliest tasks... this has to be improved, it's a shame.
i mean, we're not apple, so this should be possible without three major os releases, shouldn't it?
POP3 doesn't support 'Read' as a flag does it?
AFAIK, the App keeps track of the last message it saw, and downloads new ones since its last download - but there's no Read synchronisation between different POP3 applications.
You need IMAP for that - or use Gmail to collect your POP3 mail and then use the Gmail app instead..
I have my HTC Mail linked to my Apple MobileMe account.
If I read, delete, not read a message on the Hero, this is reflected in Mail on my Mac.
Seems they are synced pretty closely.
Sorry, not in any way helpful here, but just wanted to highlight the fact.
AndiTails said:
POP3 doesn't support 'Read' as a flag does it?
AFAIK, the App keeps track of the last message it saw, and downloads new ones since its last download - but there's no Read synchronisation between different POP3 applications.
You need IMAP for that - or use Gmail to collect your POP3 mail and then use the Gmail app instead..
Click to expand...
Click to collapse
POP3 didn't have this option with WM as well. Issue here is not the difference between IMAP and POP3, but missing feature on the standard E-mail app on the HTC Hero (android op sys) to select all unread messages at once and mark them as read.
There are different options how to mark them unread and all these options are fine until you have couple of e-mails per day, but if the quantity of the e-mails is quite high, then all those options (like manually selecting each e-mail) fail.
So basically this is the reason I hate to use e-mail app and one and only advantage of Windows phone comparing to android at the moment. ... I hope this advantage of WM will dissapear soon.

[Q] Utterly stupid importing of "All Contacts" from Google.

Hi All,
Before you say it, I know what I'm doing and understand how Google contacts work, I had a HTC HD2 (thanks Pongster and XDA!) and I am used to Android.
I know how Google contacts work, infact I submitted a bug fix to AweSync to fix up their syncing of Google Contacts with Lotus Notes.
Why does the Samsung Galaxy 1 (and 2!) show me _ALL CONTACTS_ when trying to SMS people? or when I try to save a newly dialled number into contacts, it shows all contacts?
I don't want to SMS an email address! I don't want to sift through 1,300 contacts yet this idiot phone is showing me them.
http://members.iinet.net.au/~scottylans/derpderp.jpg
http://members.iinet.net.au/~scottylans/diddlyderp.jpg
http://members.iinet.net.au/~scottylans/derpphone.jpg
It's listing email Address's in the SMS TO: field - yet I've CLEARLY unticked "All contacts" and I've made it only show contacts with a phone number.
What is wrong with this thing?
EDIT: also, forgetting my ring tone every time I reboot isn't impressing me either.
Okay, I can't answer all your problems, and I do agree that the management of contacts on this phone is pretty poor, but there's obviously ways round certain issues.
One thing that will immediately help you is to use the contacts app to send SMS, rather than the SMS app. Select your contact (filtered as shown in your post) and you can swipe them left to SMS or right to call. That's a pretty handy feature.
However, if you're sending a message to more than 1 person you're back to square 1. I'd strongly recommend getting GO SMS Pro and GO Contacts (both free) from the Market. They're excellent replacements and I'm sure you'll be a LOT happier with them.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
johncmolyneux said:
Okay, I can't answer all your problems, and I do agree that the management of contacts on this phone is pretty poor, but there's obviously ways round certain issues.
One thing that will immediately help you is to use the contacts app to send SMS, rather than the SMS app. Select your contact (filtered as shown in your post) and you can swipe them left to SMS or right to call. That's a pretty handy feature.
However, if you're sending a message to more than 1 person you're back to square 1. I'd strongly recommend getting GO SMS Pro and GO Contacts (both free) from the Market. They're excellent replacements and I'm sure you'll be a LOT happier with them.
Click to expand...
Click to collapse
Would go contacts solve my issue when saving a new phone number into my contactl ist?
wizzbang3 said:
Would go contacts solve my issue when saving a new phone number into my contactl ist?
Click to expand...
Click to collapse
It does what you describe above. I don't know what you expect it to do though. You dial a number, click "Add to contacts" or "New contact" to either list all your contacts or create a new one.
is there any solution to this, i quite like the messaging app, but find it quite annoying when i have to search through hundreds of contacts, or else exit out to the contact application to text some1 who's actually in my contacts list ....
Its not a deal breaker for me, i prefer the stock than go sms or handcent, or any alternative i've tried, so if there is no fix i'll grin and bear it but if there is please help out
.... its not that i prefer the stock to any other, its just that no other provides anything that makes me want to move from stock, and since both will be running anyways it seems pointless to be wasting battery .... also i found double contacts problems with other apps aswell
Osmosae said:
is there any solution to this, i quite like the messaging app, but find it quite annoying when i have to search through hundreds of contacts, or else exit out to the contact application to text some1 who's actually in my contacts list ....
Click to expand...
Click to collapse
It's just poor design by Samsung.
wizzbang3 said:
It's just poor design by Samsung.
Click to expand...
Click to collapse
Why? I think it is a good idea, since I very often MMS to email addresses! It is very handy to automatically downsize an image to MMS size when you are sending it to a person who you know will be looking at the email on their phone (e.g. my friend in Japan doesn't have MMS at all, over there nearly everything is email).
Been wondering about this too, i know the contact app you can customize what to show, which is fine, but the sms app show everyone you have been in contact with on google. Only "fix" i've found so far is to use another SMS app that can filter the contact list.
The solution is very simple. Just open display options in contacts and select only display contacts with numbers. Also untick everything that you don't want it to display. I don't save any numbers in phone or sim card so I save it to gmail account.
Even if I select only gmail it shows lots unnecessary contacts. So I went to gmail on my laptop and opened the contacts (phone book or something like that. Its been over a year so I don't remember)
I created a new category (u can choose an existing one) and transferred every single contact that I needed under it.
And thats it. Everytime I format my phone I just go to contact display settings on my phone and only choose the category that I made. And it only shows the contacts that I need.
It works also if u want to save a contact. I chose to save contacts to my gmail account when it asks. And everytime u save it saves it to the category that u choose.
I have been using this over a year and work flawlessly. I remember beig sick of choosing amongst 1000s of contacts.
I tried to explain as I could. If there is a problem ask me I will try to help.
Edit:
I realized this doesn't answer ur question about sms. This doesn't fix that SMS list behaviour.

s 2 exchange server contacts

Hi everybody,
İ just bought S2 and i have some problems with contacts.
I setup my exchange active mail. I can send and recieve with no prob.
When i compose a mail and want to send some body, i just write the name and it searches from the server and finds the correct recipents.
I searched from the internet how to find a contact name from server and find a solution like this.
Go to contacts, press long the touch button and search bar appears.and then, click search online.Up to now everything is OK.
But, for ex, when i search my name: erman, searxh comes with no result.Mostly same for other names.Only i searched abd, it comes with the names abdullah, for ex: gul, came with the result gulfer, gulfem, gulsun.....
These are ok but, why other names dont come?
Please help...

Contact number issue!

After trying to find an answer to this for months I decided to make a post. After converting my contacts from my old Windows Mobile Phone to a Note 3 I have exactly one contact with an issue. The issue is only in the text thread and is a problem when I try to send a text to the contact from the preexisting thread. The contact number at the top of the screen (below the name) has a letter in front of the number for some reason. The letter is not present if I go into the contact or if I export the address book to a spreadsheet through Gmail or Microsoft Live. I tried deleting the contact from Gmail and Live to see if it will start a new thread or fix the error, but it does not. The issue is not present when I create a new text to send to the contact so long as I am not doing it from the preexisting thread, but then everything ends up in the preexisting thread instead of a new thread.
Hopefully someone here can walk me through a backdoor way of editing a text thread to fix this issue with the random letter in front of the contact's number so I can have regular text conversations with this contact without deleting the entire thread and message history.
Is there a moderator able to help guide me in the right direction if this should be posted somewhere else?
Help!
I really could use some advice on this matter as I am yet to find a solution.

Duplicate phone numbers in a contact in dialer app

Hello,
Hope someone can help with a fix.
I googled this so many times but still didn't find a solution.
When I use the T9 to search for a contact in the dialer, the contact shows up but the number under the contact is duplicated .
However when I open the same contact in the contacts all there is only 1 number and no sign of any duplicates.
I have checked and I have no duplicate contacts at all in my contacts.
I have also used the filter to only show contacts from my Gmail account.
But still same issue persists.
Second, can anyone confirm whether I can get the notifications on my lockscreen to be kept hidden until I use face unlock and then their content becomes visible without exiting the lockscreen?
Lastly, does anyone have any idea if it's possible with any app or mod to have horizon lights keep on blinking rather than just blink once when notification is received?
Appreciate any input, thanks
zidane said:
Hello,
Hope someone can help with a fix.
I googled this so many times but still didn't find a solution.
When I use the T9 to search for a contact in the dialer, the contact shows up but the number under the contact is duplicated .
However when I open the same contact in the contacts all there is only 1 number and no sign of any duplicates.
I have checked and I have no duplicate contacts at all in my contacts.
I have also used the filter to only show contacts from my Gmail account.
But still same issue persists.
Second, can anyone confirm whether I can get the notifications on my lockscreen to be kept hidden until I use face unlock and then their content becomes visible without exiting the lockscreen?
Lastly, does anyone have any idea if it's possible with any app or mod to have horizon lights keep on blinking rather than just blink once when notification is received?
Appreciate any input, thanks
Click to expand...
Click to collapse
1st. Same here with me.
I tested & founded that the duplicate number is WhatsApp contact & not going away even if we choose only to show contact from Gmail account.
2nd. I don't think it's possible right now
3rd. Users submitted feedbacks on OnePlus forums & they said they are working on it.
Thanks for the feedback.
Yeah I read somewhere it's got to do with WhatsApp.
They suggested to remove all spaces from phone numbers in contacts, I tried with one and it worked !
But I have way too many contacts to do it manually for each one.
Looking for an app or some fast way to do it in bulk.
zidane said:
Thanks for the feedback.
Yeah I read somewhere it's got to do with WhatsApp.
They suggested to remove all spaces from phone numbers in contacts, I tried with one and it worked !
But I have way too many contacts to do it manually for each one.
Looking for an app or some fast way to do it in bulk.
Click to expand...
Click to collapse
Export it from Gmail and then you can work on the .xml file in a file editor. Find & Replace [space] with nada
Then import it back on.
@zidane
Read this:
https://forum.xda-developers.com/showpost.php?p=80137416&postcount=201
and this:
https://forum.xda-developers.com/showpost.php?p=80152234&postcount=203
thanks @kemoti & @yourmate
i'll go ahead with find and replace in excel.
the apps didnt fix spacing issue.
thanks @kemoti & @yourmate
i'll go ahead with find and replace in excel.
the apps didnt fix spacing issue.

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