HTC Droid DNA Mic not working - HTC Droid DNA

Hey Guys.
This is the original thead
I was directed to this forum after realizing what I had.
Will unlocking the phone rectify the mic issue ?

Any Body got any suggestions ?

No body ?

If stock and less than one year old = warranty

Do not have warranty.
There is just me and the phone.
So I need quidance

Pointers, Any one ?

I guess no one knows.

Is your phone stock?

I believe it is .
Haven't you read the posts. All the info is already given

How can I unlock this phone ?

mic not working
mine just started doing this yesterday. i haven't found any advice yet. i am able to use the speaker phone. try that.
---------- Post added at 11:10 PM ---------- Previous post was at 10:56 PM ----------
HERE IS THE MIC NOT WORKING FIX!
The headphone port has three connectors: one for left ear, one for right ear, one for mic.
If you have a headset with microphones plugged in, it reroutes all three to that output. In this mode, however, if you turn speaker phone on, it will reroute to your speaker-phone function.
Now, if something happens inside that port, something falls in for example, the phone would think that you have a mic plugged in. The top two connectors remain untouched, so it doesn't think you have headphones plugged in, and that's why it doesn't reroute the sound. However, the bottom connection is shorted, so it thinks you have a mic plugged in, thus turning off the phone's mic. Now people can't hear you.
This explains why it happens to PEOPLE, and is software/os/hardware independent. People have habits. I listen to a lot of music, and this problem has been happening off and on for a while now. I've found that if I clean out the headphone port, the problem goes away.

Sorry..
Above method did not help. No Jack issue.
I need to unlock this so It will recognize the sim. It is not registering the SIM. It says unknown sim. But i can make phone calls through speaker phone and headset

AnyBody

Related

No Sound From HTC Hero

I recently noticed that the ring tone on my phone keeps cutting out. It has now completely died such that there is now no sound coming from the phone speakers at all. The phone does not ring, there is no music coming from the speakers and no notification tone. The only way i know the phone is ringing is from the vibration. If I plug a earphone into the earphone socket there is music coming from the earphones.
I initially thought it was an issue with the earphone socket thinking an earphone was still stuck in it but i never use the phone for music so never use it with earphones and there is no earphone symbol on the phone.
I have backed it up and done a hard reset to no avail (using Rom 3.73.405.5) and confirmed that the ring tone and music volumes are on full.
Can anyone point me in the right direction or can I sadly assume the phone is dead.
Regards y'all
toskanini said:
I recently noticed that the ring tone on my phone keeps cutting out. It has now completely died such that there is now no sound coming from the phone speakers at all. The phone does not ring, there is no music coming from the speakers and no notification tone. The only way i know the phone is ringing is from the vibration. If I plug a earphone into the earphone socket there is music coming from the earphones.
I initially thought it was an issue with the earphone socket thinking an earphone was still stuck in it but i never use the phone for music so never use it with earphones and there is no earphone symbol on the phone.
I have backed it up and done a hard reset to no avail (using Rom 3.73.405.5) and confirmed that the ring tone and music volumes are on full.
Can anyone point me in the right direction or can I sadly assume the phone is dead.
Regards y'all
Click to expand...
Click to collapse
It seems like your internal speaker/ringer inside the phone may be damaged and needs to be replaced. Either a warranty job or replace it yourself if you know what you are doing.
I was afraid of that. The phone is out of warranty but i wouldn't mind attempting a repair. Would you know if there are any manuals or guidelines available?
toskanini said:
I was afraid of that. The phone is out of warranty but i wouldn't mind attempting a repair. Would you know if there are any manuals or guidelines available?
Click to expand...
Click to collapse
Not that I know of but this vid might help. They're quite straight forward to disassemble, more so than most HTC's out there!! I'm not sure where you might get a new speaker but maybe E-bay as part of a housing or back chasis?
Good Luck.
Strangely enough, I just had the exact same thing happen to me today. My rear speaker just died, so that I don't hear the phone ring or the notifications. There's no music or keypad sounds, and speakerphone doesn't work. The earpiece works just fine, and if I use headphones I can hear everything, but the speaker in the back of the phone seems to have completely died.
Some questions, if anybody's able to answer them:
I'm using a Telus Hero on AT&T here in the US. Can I still take advantage of the warranty? If so, is this even covered by the warranty? If not, does anybody know of a good place to buy a replacement part so I can replace it myself? Is the part for the CMDA (Sprint) Hero the same speaker?
As for the disassembly of it, I found this thread on HTCPedia that provided a download of HTC's service manual for the Hero.
http://htcpedia.com/forum/showthread.php?t=1706
Update: Thanks to the power of Google search, I've answered one of my questions. I found this website that sells replacement parts for a whole lot of different phones, including the Hero.
http://www.globaldirectparts.com/HTC-HERO-s/5502.htm
I can't vouch for the website at all, I just found it on Google, but at least it might save somebody else the trouble of searching for it.
Exactly the same thing happened to me too..... one day the speaker started crackling, soon after no sound was coming from the external speaker :-(
I opened up the Hero, and there didn't seem to be much dust, an everything looked ok (nothing burnt out or broken)
bjg222, thanks for the links, I was so close to ordering from that website, when I found a Hero on eBay being sold for parts. I missed out on the middle section (with the speaker), so was going to go back and order from global direct parts
Then, bored one day, I thought I'd check out YouTube, even though I had no sound. A few seconds into the first video, the speaker started crackling to life! The video ended with broken sound, so I loaded up another vid, and inexplicably the speaker started working fine!!!
I have no idea how this happened, or what was wrong with it for 3 weeks, but now it is working again, and has been for over a week now.
Just thought I'd let you guys know..... there is hope!
same thing has happened to me.. no sound yet headphones and earpiece work just fine.
the site mentioned above for parts doesnt seem to have a cdma hero speaker.. just the gsm version which doesnt look the same. the hero speaker actually resembles the evo speaker from what i can tell. anyone know for sure?

[Q] Problems with audio jack

Hi all,
to my great frustration, I've discovered that my SGS2 line-out / headphones jack seems to have a slack joint, i.e. if you turn a connected plug around its long axis, a crackling sound is heared in the speakers and at some angular positions the stereo signal will be reduced to mono (i.e. one speaker gos silent). With one device (mobile outdoor speaker) I even had no sound at all at when inserting the plug with the wrong "orientation".
Did anybody experience the same problem or am I just out of luck here?
I am wondering whether sending back the device to the retailer (Amazon) or directly to Samsung (I'm situated in Germany) will yield the faster round-trip time, any experiences here?
Thanks!
PS: I know this may be a stupid question but can somebody PLEASE tell me how to search for multiple keywords with AND logic in this forum? Tried "+word +word" and "word AND word" (without the quotes) but nothing seems to work.
Are you using the headphones that came with it? My better half went through 4 sets of the stock samsung headphones with her original Galaxy S and all produced the same issue of losing one channel after a matter of days/weeks. having the jack inserted to about 2/3rds is a workaround but not ideal as you still lose some frequencies and it's insecure... They're just a bit pony.
No, I used different kind of headphones, including Sennheiser in-ear headphones and a standard male-male audio jack connected to some bigger hifi system. With some jacks I did not encounter the problem, but most of them lost some part of the signal with some orientations: I persume that the manufacturing tolerance of the jacks also plays a role...
Anyway, it's definitely not a problem of the jacks but of the device since I tried it with the SGS2 of a friend yesterday and it worked with the same jack that made problems with my device.
I will proceed sending my phone to Samsung for repair, I hope that won't take to long *sad looking*, I am so used to it now, it's card to survive to weeks without it.
I had the same problem, all I had to do was insert headphones cable "HARDER" into the audio jack until I herd a "click" sound.
I was way to over protective of this phone when i first had it, and wanted to handle too much with care, forced the dam cable in, and "click", sounded like it snapped into place, the audio worked correctly without cracking noise or without the need to wiggle to cable get clearer sound.
Perhaps your friends SGS2 is already used to headphone being inserted, but yours not. Just add a little pressure until you hear clip into place.
If this doesnt help, then repair or return.
Thanks for the hint, but unfortunately I had the jack inserted to the very end, so this was not the problem... sent in for repair now, let's see what happens.
I have a fix for you i think!!!!!!!!
ok . when i got my s2 like 4 days ago (at&t usa version) i noticed that when i plugged into my aux cable in my car that it was low sound cracking more volume on the left side , very annoying . NOW FOR A SIMPLE FIX FOR SOME TO TRY! PLUG IT IN ALL THE WAY! i noticed when plugging it in i wasnt fully plugging it in . it should go all the way down FULLY! the sound is perfect once this is done . I HOPE THIS HELPS YOU !!!!!! good luck

[Q] Anyone had this problem with TMO HTC One + headset?

EDIT: Moderators, please feel free to move this thread to the troubleshooting/Q&A forum. I didn't realize it might belong there... Sorry!
OK so I got a new HTC One and so far I love it in all aspects except... the following:
With a headset plugged in to the headphone jack (earbuds with in-line mic and button) any amount of jostling or rotation of the plug in the jack causes my phone to skip songs, stop playing music, and begin redialing the last call in my call log. This issue makes the phone practically unusable for listening to music, as even the slightest shaking of the plug (i.e. from phone in pocket while walking, movement of headphone cord from turning head left or right while sitting still, etc) causes problems.
I thought it was a problem with the individual device I got so T-Mobile was nice enough to send me a new HTC One...
And it has the exact same problem.
I have tried several different headsets with button and mic. Notably, all of the headsets with mic I've tried all work flawlessly on all other devices.
Has ANYONE had this problem?
Note that I Intend to record a video of the problem for evidence, but I'm pretty convinced its a design flaw in the HTC One.
At this point I have all intention to go with a different device, as much as that pains me to say (probably the Xperia Z)
EDIT2: After some experimentation, I have discovered the problem. It is a ridiculous design flaw on the part of HTC. I will post pictures later along with videos. In theory it can be remedied with a new set of headphones of a certain style or possibly some electrical tape or other insulating material, but I really don't think that should be a requirement of using the HTC One.
EDIT4: See here for my post on reddit with a description of what I believe to be the cause of this problem: http://www.reddit.com/r/htcone/comments/1k6ia1/illustration_of_a_design_flaw_with_the_htc_one/
And here is a link directly to the photo album on imgur with descriptive captions: http://imgur.com/a/uXvn3
i just picked up a set of ear bud n mic headphones today and played music and did voice commands with it today and had no issues but it was a short period of time...i will try to replicate ur issue and report back later today.
its a issue with something of htc software i believe. it was doing similar with my skullcandy ink'd second gens.
i looked into it a lil but not alot. but it seems only certain headset/earbud combos work properly. i really dont know why theyd have it like that. but for me i had to play around with the mic button and what not.
It's the head set I have earbuds and soul, soul works fine
Sent from my HTC One using Tapatalk 2
I've run into this problem on other phones before, but it was always the 3.5mm jack. Either it was tarnished or the case/jack design combo was causing it to not seat fully. Check very closely that the jack is fully seated and maybe try with another set before condemning the jack in the phone as bad.
I believe I have diagnosed the cause of this and other problems. Please see the OP for links to photo album with descriptions.
I purchased mine back in june and never had this problem. Ive used 2 pairs of headphones with the device (some $5 kyocera promo headset from when I worked at metropcs and a pair of Sony MDR-XB500). Only thing I could think of would be faulty software/hardware (phone jack) combination.
LifeEscalade said:
I purchased mine back in june and never had this problem.
Click to expand...
Click to collapse
yeah , it's right.
I have this very issue on my HTC one Since my wife's HTC one doesn't experience it with the same headphones I just concluded it was some tolerances that were off on mine I mainly use Bluetooth so I didn't feel it was a big enough issue to return. I had originally searched to see if it was a widespread issue, but could not find any others who had it.
I have not had the problem, either with a headset or an AUX cable I use for my car stereo. The headset jack on mine fits very snug and the plug does not touch the housing except maybe a very small area where the lip is metal.

Headphone jack issue

Hi guys.
I have had this issue for awhile and have put it off thinking it was a headphone cable issue but it's not.
I have already tried cleaning with contact cleaner and rubbing alcohol.
My issue is that my phone will trigger "Google voice" search just by slight movement at the cable /jack junction. This is insanely annoying considering I bought this phone due to its audio prowess.
It will also automatically pause or change tracks with the same jack/cable movement.
I am Canadian and bought this from HK via ebay. I am one of those who almost never bother with warranties but obviously would seeing as I spend near a grand on this thing. How would I begin on a warranty claim?
Thanks.
Seems to be a common issue, unfortunately. I haven't really found a way to fix it yet.
How new is your device?
What type of finish is on the end of the cables ends?
I use this cable with almost no issue. Once in a while it will trigger voice when I plug in. But that's all.
https://www.amazon.com/gp/aw/d/B00F9KUF7O/ref=yo_ii_img?ie=UTF8&psc=1
I've also got a phone from HK prior to release in my country and have been struggling with this.
It looks to me that this is because of the way the phone detects your device. I've that the headphones that comes with the device and other earbuds works with no problems, but my bigger M40X for example have this.
The best solution I've found so far is this: plug it and leave it (not moving it at all) for about 10 seconds. After this the problem seems solved most of the time.
Unplugging and re plugging it several times also worked sometimes at the begging, but it was very frustrating and probably not so good for the longevity of the jack.
I'm actually about to make a factory reset for other reasons, but I'll post here if it makes any difference.
UPDATE: The factory reset did not fix the issue, but I have the impression it's triggering the high gain with my m40x as now I've noticed increased volume and no difference to when doing that trick of plugging the detachable cable first to the phone and then to the headset. Don't ask...
I had this issue a few times on my previous phone (Droid Maxx) when in the car, as I was plugging it in (usually when there was turbulence). I thought it was due to the tip of the plug contacting one of the other contacts in the jack. See this link for what the different parts of a headphone/mic combo plug or jack are. I'm not sure if your cable has all of those, but if the wrong ones touch maybe it triggers the mic to listen. Or internally your cable may be shorting between the different signals. Just spitballing ideas.
You know what guys, a friend of mine really liked my phone and got one as well. So when he got it I asked to him to test the jack problem with my headphones and it was simply not there. I do suspect this is a problem with the device. I'll try to get in touch with LG a second time for support (as the first time they asked me to get back to the country where I got it, the Philippines, and this is not really an option).
MrCogito said:
I've also got a phone from HK prior to release in my country and have been struggling with this.
It looks to me that this is because of the way the phone detects your device. I've that the headphones that comes with the device and other earbuds works with no problems, but my bigger M40X for example have this.
The best solution I've found so far is this: plug it and leave it (not moving it at all) for about 10 seconds. After this the problem seems solved most of the time.
Unplugging and re plugging it several times also worked sometimes at the begging, but it was very frustrating and probably not so good for the longevity of the jack.
I'm actually about to make a factory reset for other reasons, but I'll post here if it makes any difference.
UPDATE: The factory reset did not fix the issue, but I have the impression it's triggering the high gain with my m40x as now I've noticed increased volume and no difference to when doing that trick of plugging the detachable cable first to the phone and then to the headset. Don't ask...
Click to expand...
Click to collapse
Funny you mentioned the volume increase. That is a trick I learned from someone in another thread as the standard gain setting for low impedance headphones was too weak. That made a vast improvement in volume and was a life saver because I bought this phone specifically for its audio abilities.
As for the Google voice thing the only thing I found that worked was going under apps and disabling the Google app which is ridiculous considering it kills Google on tap which is a big feature of android.
I am pretty sure this is being trigggered by the jack somehow engaging a contact. Explains why it's triggered when I move.
Drives me nuts. Read somewhere that MM fixed this but not for me. I will try enabling Google app and uncheck all the voice options and see if this helps.
You know what, after struggling long with this I've finally gathered the balls to buy a headphone jack part and replace it myself. I've done it with my old Nexus 4 (the jack actually broke there).
It takes a while to arrive, but I'll perform the change and post the result here.
Where I got it from:
http://www.ebay.com/itm/122034019463
I sometimes have the voice recognition and volume issue, but for me it appears to be an issue with my headphones (Bose MIE2i). I don't have the issue with any other headphone or cable. I have this issue when I fiddle with the in-line controls of the Bose (both this and the 1st pair of Bose). My belief was that it was due to poor shielding of conductors in the controller or shoddy wiring connections.
Did u ever solve the problem with replacement? Im having issues with left and right volume. Like a shorted cable, but bought new phones & still doing that.
Just in case anyone is still suffering from this problem, I made a discovery today. I've replaced the headphone jack in my v10 3 times thinking that they're just ****ty headphone jacks that break all the time, but in my case at least the fault wasn't the contacts inside the jack itself. I found that my problem was actually related to the push-down connector that clips to the motherboard. I had a hunch that keeping the phone in my pocket with headphones connected was slowly rocking it back and forth and would eventually disconnect it. In order to add more clamping pressure to the connector, I put 3 small slices of electrical tape on top of it before screwing the back down. On my walk home today, the left earphone would disconnect with literally every step that I made. After putting the electrical tape in the problem was solved.

Headphone jack malfunctioning?

Whenever I plug in my earbuds or my headphones, the jack is normally able to turn around, obviously. But for me this results in the earbuds or headphones to stop working. The sound/music/video cuts out. I have to spin the jack around until the sound works again. I know if the sound works again once I hear a little pop.
I used to think it was just my earbuds failing, but it happens on my much newer headphones as well, so I don't think they're failing.
Any ideas what's wrong? Is my jack failing? Currently running Candy Six. Don't know if it does the same on CM/etc.
This does not make much sense to me. Is it in only certain orientations that it cuts out, ie. from 12 to 2? Confident it is not popping out of position as you turn? Maybe the socket is failing...
Sent from my MT2L03 using Tapatalk
jzchen said:
This does not make much sense to me. Is it in only certain orientations that it cuts out, ie. from 12 to 2? Confident it is not popping out of position as you turn? Maybe the socket is failing...
Sent from my MT2L03 using Tapatalk
Click to expand...
Click to collapse
Yup, let's say I plug in earbuds with an L-shaped jack. I can plug it in and it works, but if I spin the jack to some certain angle the audio stops working. It even does this with my Audio Technica headphones with a straight jack.
Can you spin the headphones in another device to see if it's not a problem with them?
Sent from my MT2L03 using Tapatalk
I've only been able to test on the computers and laptops at school so far and sometimes I hear popping or staticy noises. The audio still works though, it doesn't cut out.
So I guess the jack on my phone really is failing. I'll try on some other phones later.
I've been testing on other devices and everything's fine. But on my HAM, I've been receiving very odd failures lately.
Sometimes if I spin the jack or the audio cuts out on its own, my phone actually freezes for maybe ~15 seconds. System UI crashes as well (wallpaper turns black, status and navigation bar disappear, phone takes me to lock screen), but no error messages show.
This leads me to think maybe software issue? Why else would my phone freeze, and System UI crash? I really have to try flashing a different ROM and see if it still happens.
Might also be worth noting I (along with a few others) had audio issues with the original JellyBean ROM, even though they eventually went away.
My sister-in-law gave us a selfie stick, and you'd connect it in the headphone port. In camera mode pushing a button activated something, I'm assuming shorting connections in there to take a picture. I didn't attempt to see what would happen outside of camera mode though. (I wonder where the stick went. Not very organized I'm afraid.)
Sent from my MT2L03 using Tapatalk
Flashed new ROM, same issue still present. I guess it really is a hardware problem then.
ScoobSTi said:
Flashed new ROM, same issue still present. I guess it really is a hardware problem then.
Click to expand...
Click to collapse
I haven't once used the headphone jack for headphone use, in the almost two years that I've owned the phone. I'm not really one with enough experience...
Sent from my MT2L03 using Tapatalk
Hi JZchen,
I had/have a similar problem with my Mate2. I believe there is something structurally wrong with my headset jack. If I use any headphone with a microphone or a square credit card reader, it would not work. I had more problems with roms than stock, stock has a "smart" headphone option. I tend to use apple ear pods and they did not work with CM12.1 or CM13 and I had to go with headphones without a microphone.
I returned my mate to stock and it got rid of my microphone problem, but then I started having issues with the stock OS and some of my most important apps. I sent my Mate2 in for service and I don't think they actually did anything to "fix" it.
One thing to try is some compressed air gently sprayed into the headset jack to remove any debris that might prevent the headphones from being fully inserted.
Good Luck!
Dr.Bones
drbones said:
Hi JZchen,
I had/have a similar problem with my Mate2. I believe there is something structurally wrong with my headset jack. If I use any headphone with a microphone or a square credit card reader, it would not work. I had more problems with roms than stock, stock has a "smart" headphone option. I tend to use apple ear pods and they did not work with CM12.1 or CM13 and I had to go with headphones without a microphone.
I returned my mate to stock and it got rid of my microphone problem, but then I started having issues with the stock OS and some of my most important apps. I sent my Mate2 in for service and I don't think they actually did anything to "fix" it.
One thing to try is some compressed air gently sprayed into the headset jack to remove any debris that might prevent the headphones from being fully inserted.
Good Luck!
Dr.Bones
Click to expand...
Click to collapse
I had GPS issues, but dropping the phone was part of the equation so I wasn't sure what might be a cause until I read more and more on the Mate2 portion of this forum. It seems like some of the problems start with app updates. It will be interesting to see if future updates help resolve some of what I think of as just program bugs/incompatibilities. It really "seemed" like my phone was broken, and I was already looking around for a new one, when I decided to try to change settings to see exactly what was broken. (Personally I am on a budget these days, although my wife is doing a lot better that she is willing to help me replace it.)
As of now I am happy with the GPS performance in just Device Only, so maybe a setting change might help debug the problem for you guys. For example maybe trying to mute on a phone call to see what happens. In fact I just looked at the "Sound" settings on mine. I noticed a "Headset DTS mode" is greyed out, probably because I don't have a headset connected. I'd try toggling this to see if it makes a difference, as a start. I'd dig further to other seemingly related settings to see if I could find the problem....
Sent from my iPad using Tapatalk
---------- Post added at 12:14 AM ---------- Previous post was at 12:03 AM ----------
Settings -> Smart assistance -> More -> Smart headset control is another setting I would toggle and see.... So I'd try both DTS and this off, DTS on this off, this on and DTS off, then both on.....
Sent from my MT2L03 using Tapatalk
---------- Post added at 12:20 AM ---------- Previous post was at 12:14 AM ----------
You could also set the Sound Balance or switch to Mono mode to narrow down if it is only the left or right connection on stereo headset that is the issue....
Sent from my MT2L03 using Tapatalk

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