Recents Capacitive Key Not Working - Galaxy S6 Edge Q&A, Help & Troubleshooting

Hello
I got a weird problem on my S6 Edge G925F sometimes the Recents key won't work, when I press it nothing happens, It's the seconds time this is happening, and under similar conditions, which has led me to think that it might be the cause, I usually leave my phone on the table through the night and I live a relatively cold place that when i wake up in the morning my device is very cold, now as I explained above the issue, it's kinda weird that at the first time it ended up working after i pressed the key repeatedly out of frustration, now again today it happened and i pressed the key a number of times, then surprise it started working again, now is this a feature(which I doubt as the back key never does this)?? Is there someone who has been experiencing the same problem??
Thanks in advance

Related

[Q] touch screen not responding

get this problem since yesterday
the phone worked great but than the touch screen stop responding
all other "buttens" work great (such as send / end / volume etc.)
tried to soft reset and still not working
tried to hard rest still not working
any other suggestions?
happened to me. even after flashing/ reflashing roms.
found other threads and it is not an uncommon problem.
solution only seems to be - bring it back and hope you have a warranty.
Yep, same here, hardware problem, fixed by HTC with new screen module.
This recently happened to my GF's phone, She said she was just playing a game one day, it froze so she popped the battery out and rebooted. Now every time she uses the End/Power ( red ) hard button to shutoff or wake up the device, the screen stays locked and won't respond. The screen works when device first boots, but as soon as it goes out it won't respond anymore.
I have tried soft reset, hard reset, different lock screens and what not. The only solution I found, besides sending it in, is to let the screen shut off by itself, and then wake it up with the Call/Send ( green ) hard button.
You can also try using the End/Power hard button to lock it, but then as long as you wake it with the Call/Send hard button it should be fine.
It has worked every time now. Try it and see if it helps! It's a little annoying but it saves money and insurance!
Going to repost this in all those previous listed threads to see if it helps anyone else.
Good Luck!
vtothet said:
This recently happened to my GF's phone, She said she was just playing a game one day, it froze so she popped the battery out and rebooted. Now every time she uses the End/Power ( red ) hard button to shutoff or wake up the device, the screen stays locked and won't respond. The screen works when device first boots, but as soon as it goes out it won't respond anymore.
I have tried soft reset, hard reset, different lock screens and what not. The only solution I found, besides sending it in, is to let the screen shut off by itself, and then wake it up with the Call/Send ( green ) hard button.
You can also try using the End/Power hard button to lock it, but then as long as you wake it with the Call/Send hard button it should be fine.
It has worked every time now. Try it and see if it helps! It's a little annoying but it saves money and insurance!
Going to repost this in all those previous listed threads to see if it helps anyone else.
Good Luck!
Click to expand...
Click to collapse
AH, you sir saved me. I was freaking out, I have the EXACT same issue and using the call button does the trick. The power/end button locks the screen everytime to where the touch no longer works. Thank you

Unresponsive Home button

Hey guys, I have a question.
Is it normal when your screen is locked then you press the home button to power up the screen then nothing will happen then when you press it again it will show the lockscreen?
Although its not happening always, just sometimes Im still woried.
Is it happening to you also sometimes? Thank you.
Is it just there is a delay, or is it not appearing at all?
Its not appearing at all. It happens sometimes, maybe once a day or 2.
The guy on another thread said it is normal.

[Q] amaze doesn't boot! Please help!

Last night my phone was working fine. This morning I awoke late for my day because my alarm clock didn't go off, looked at my phone to figure out why and all I saw was a blank screen. Playing with the power button I am able to get it to a mode where the orange charging light turns on and the softkeys seem to respond (they provide haptic feedback at least). The backlight stays off, but I can tilt the phone around and see a cyan line stretching the width of the screen and I can manuever it up and and down using the volume keys. There are 10 items in this menu it seems since on the 11th click of the volume button the line jumps to the top of the page.
Can anyone help me? I've tried taking out the battery for 10+sec, I've tried removing supplemental hardware (sd/sim cards), I've tried on and off charger.
EDIT: It would seem the key is to loose all hope of it working, but continue to press the power button in desperation and after about 40+ attempts at power at this point it might turn on. I'm officially terrified I am going to wake up without my phone at any given day now =[
Rooted? Stock? Recovery? Rom?

[Q] Capacitive Buttons Freaking Out Randomly

Completely stock user since day one, this is a problem that has only come up recently. Unfortunately I can't illustrate a timeline between what updates/app installs it began happening, but the problem is no more than 2 months old.
Whenever I'm using the phone for Internet/Facebook/Reddit (95% of the time) there will occasionally be a freak occurrence where the phone will vibrate like crazy as if the capacitive buttons are being pressed rapidly and the apps will react as if the search/home/menu buttons are being pressed.
Anyone else have this problem? Suggestions? Thanks in advance for the help!

Need Help On This One!

So my G8X was working normally until all of a shudden today I started facing this bug or whatever it is. So the problem is:
Earlier when I used to touch and hold on Home Screen, it would give me these options like Widgets, Wallpaper&Theme, Home Screen Settings. But all of a sudden today when I tapped and held on home screen my phone got locked. I pressed the power button but my phone wouldn't wake. I realised that whenever I tap and hold on home screen the phone would get lock and show a message "Fingerprint operation cancelled" on the black lock screen above the finger print animation and then to wake it up I have to press the power button two times (only in the case of touch and hold locking) . I thought that phone's "Knock On" Extension was messing with it so I turned it off but to no use. The problem still persisted. I tried clearing cache and then tried clearing cache of "Home" from Apps&Notifications settings but Nada.
At last I did a factory reset and did a fresh setup but to my surprise the problem still persisted. Why the heck is this happening and that too all of a sudden. The functioning of Tap and Hold on home screen for settings was fine all this time and then all of a sudden this started happening.
Can any anybody help? Shed some light?
So I Factory reset it for the second time and it didn't solve the problem. And I noticed that locking phone by pressing power key and pressing it again to wake it up works if I press it in like 5 seconds right after locking it. If I lock the phone and leave it like for more than 5 seconds or so then I'll have to press the power key two times to wake it up. WTH and why has it started happening out of the blues? ??
tanaybitw said:
So my G8X was working normally until all of a shudden today I started facing this bug or whatever it is. So the problem is:
Earlier when I used to touch and hold on Home Screen, it would give me these options like Widgets, Wallpaper&Theme, Home Screen Settings. But all of a sudden today when I tapped and held on home screen my phone got locked. I pressed the power button but my phone wouldn't wake. I realised that whenever I tap and hold on home screen the phone would get lock and show a message "Fingerprint operation cancelled" on the black lock screen above the finger print animation and then to wake it up I have to press the power button two times (only in the case of touch and hold locking) . I thought that phone's "Knock On" Extension was messing with it so I turned it off but to no use. The problem still persisted. I tried clearing cache and then tried clearing cache of "Home" from Apps&Notifications settings but Nada.
At last I did a factory reset and did a fresh setup but to my surprise the problem still persisted. Why the heck is this happening and that too all of a sudden. The functioning of Tap and Hold on home screen for settings was fine all this time and then all of a sudden this started happening.
Can any anybody help? Shed some light?
Click to expand...
Click to collapse
Dont worry ez solve mate
i uploaded a video mate watch it after reading it https://youtu.be/lnXSBsGdMJQ
There is a sensor in top (near the selfi camera) if it is blocked the phone will think that it is in pocket so it will disable the fingerprint sensor(if you newly installed screen protector may cause the sensor to block ) so it disable fingerprint and double press to screen on
[email protected] said:
Dont worry ez solve mate
i uploaded a video mate watch it after reading it https://youtu.be/lnXSBsGdMJQ
There is a sensor in top (near the selfi camera) if it is blocked the phone will think that it is in pocket so it will disable the fingerprint sensor(if you newly installed screen protector may cause the sensor to block ) so it disable fingerprint and double press to screen on
Click to expand...
Click to collapse
Understood. Thanks mate.

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