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My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
jiggytom said:
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
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Click to collapse
Thanks for the response.. I tried it just a moment ago without sim card, and it still got the random reboot..
Any other people who got the same problem?
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
devonck said:
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
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Click to collapse
yes, the phone (when i use it) is usually warm, but my phone also crashed while not in warm state.
but this crashing-reboot problem just show up after 2 weeks of normal (and not any crash experience) usage.
this crashing problem show up after i played temple run btw (not sure is relevant)
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
Sorry to hear that man. Had a SGS with same issues. maybe Samsung has hurried releasing galaxy S3
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
blue265 said:
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
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Click to collapse
i just tried flashing normal ROM, after booting to "get started" page, approximately 3~10 seconds, my sgs just rebooted over and over again, until it show only black screen with battery icon on it (i think it may be charging animation while the phone is turned off).
ahhhh this is driving me insane!!
update : i just flashed hypergalaxy ROM and currently it is stable and not experienced crashing (yet ).
i'll give further report later today
Sent from my GT-I9300 using XDA
Have you tried reinstalling FW with Odin? If yes does it still reboot after a factory reset with nothing installed?
yes, i have tried flashing stock rom using odin a few hours ago, but the crashing still happen.
my sgs3 now stuck at boot-standby5sec-crash-reboot loop.
so, i decided to bring my sgs3 to samsung service center tomorrow. hope they will replace it with a new unit
UPDATE : Samsung replaced my new SGS3 with a new hardware (not sure new device though, the flash counter reset to zero )
the problem seems to be hardware related
thanks for all your reply to my problem
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
Krayjee said:
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
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Click to collapse
I'm very sorry that u have these problems.but there will always manufacturing faults when making so many units.only one thing to do,return it and get a replacement.when u get a fully functional galaxy u won't regreat it,it's a awesome phone.Samsung usually replaces the phone,so I think they will do the same in your case.anyway best of luck
After all the problem I've been through, finally I send my phone back to samsung service center.. they tried to reinstall stock rom several times, and in the end, they change the IC board to a new one.. and it does solve my probs..
SGS3 tebooting
Hi guys here is a peace of my experience
Bought the phone last year in November .2 weeks everything fine then it starts rebooting itself.retun it to the mobile provider and get it back in 3 weeks with conclusion that they experience the reboots as well and that the phone had some kind of software issue.in 3 hours i was back in the shop with my phone rebooting again.they send it again to service got it back yesterday with 4.1.1 android and they sad it may be caused with wrong customizing or not supported sd card,turned on the phone and had few reboots manage to update to 4.1.2 and today heavy gaming internet etc and no reboots so far.will test it till wendsday and see what happens.if it will reboots again then its going back to service and this time it is the 3 time so i will get a new phone.
I think we are all having nightmares with these random reboots/crashes. Some people say that they get these problems only with browsers but many of us get random reboots or system crashes doing random stuff like uninstalling an app.
I thought maybe it's one of the dev options so I tried disabling Force 2D GPU option and I have not have any problems since. I want people to try this and see if you still get any reboots or crashes. The solution could be easier than we thought.
Mine has been disabled for a few days, but still getting the random reboots/ freezes.
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
Mine had restarted a couple of times while using chrome. Once while in gallery. Other than that it's been really smooth sailing. It never started updating apps after a restart though, possibly timing? However you did say it has happened a few times so not sure.
Had a random reboot the first time I turned it on with the original software version but haven't had a reboot since. Not sure what the reason was to begin with but seems to have been resolved with software update
Sent from my Nexus 10 using Tapatalk 2
I've been getting random reboots the whole time. I'm sure it will get ironed out with some updates just got to wait 15 seconds for it to reboot lol
Sent from my GT-I9300 using xda premium
Casemantwo said:
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
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Click to collapse
Mine does this.
got one when using Chrome. Will try this solution out.
Casemantwo said:
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
Click to expand...
Click to collapse
Hasn't happened to me with the few resets I've had.
Finally happened to me 2x today after updating to 4.2.1. Had 4.2 the first 2 days I had the tablet and didnt have reboots. My reboot happened while playing Nova 3 and NFS Most wanted. Game froze and speaker gave a buzzing sound for 5-10 seconds then rebooted.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Casemantwo said:
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
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Click to collapse
I have noticed that as well.
Casemantwo said:
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
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Click to collapse
+1 Mine has only restarted a couple of times, but it always updates at least 2 apps after restarting.
Quonith said:
+1 Mine has only restarted a couple of times, but it always updates at least 2 apps after restarting.
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Click to collapse
I think the updating apps might just be a play store check right after boot. If you know an app to be updated but haven't checked play store, try resetting your device, you might see it do that same thing.
Of course, I might be wrong, mine froze twice after finishing installing an app (dropbox the first time and a game the second)
I am suddenly getting a bunch of reboots and I really can't understand how or why. I can not uninstall any program else it will reboot instantly. is there any solution?
I don't get why people are still posting random solutions with placebo effects. It's been found using logs from crashes that it's due to the location services. That's why people initially thought it was HD Widgets, because they use location services for weather. That's why it still happens after a factory reset...
So do you have a solution ?
Sent from my GT-I9300 using xda premium
I seem to have issues when using Google products. I do NOT use chrome. An example, earlier tonight setting up a different Google wallet account my N10 froze and rebooted again. It was doing well for a while. (no chrome, no background sync in currents, no HD widgets) until 3 days ago. Now I am getting about one a day. Makes me mad, because it ran well for about 2 1/2 weeks. I haven't done anything out of the ordinary since then. I have had it set up the way I like since I got it on the 21st of Nov. (Lucky to get one on opening day 32gb.) I will have just shut off force rendering in developer options. I will post back here in a few days to report my findings. I hope this is a fix!! I believe it may be that, I did enact FR a bit ago but not sure when...
freezing and rebooting
I've tried everything and still keep getting the random reboots and yesterday my table started freezing a lot wasn't having that problem before it's frustrating
this was my first Nexus device and will be my last i sold my samsung galaxy tab 10.1 for this one and it's been nothing but headaches i've already replaced two tabs and i'm on my third becasue google keeps telling me to replace the unit and i asked them about a fix and tech support told me they were not aware of any issues can you believe that BS i'm very dissappointed with this device Samsung built a great tab for google and google messed it up. I really don't know if i can wait for a software fix. Feel like taking the tab and smashing it.
Uninstall Facebook you guys
I've no crashes with paranoid android and that manta kernel (plus, i'm overclock and undervolted)
Location is totally disabled for me.. Don't need it anyways..
No crashes.. I could show a weeks worth of on time if I wanted to
Sent from my SGH-I317M using xda app-developers app
aznmode said:
Finally happened to me 2x today after updating to 4.2.1. Had 4.2 the first 2 days I had the tablet and didnt have reboots. My reboot happened while playing Nova 3 and NFS Most wanted. Game froze and speaker gave a buzzing sound for 5-10 seconds then rebooted.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
I just had a crash while playing Chaos Rings. The device buzzed and five seconds later rebooted. I crash two or three times a day, usually in the browser.
Hi Everyone,
Recently my phone got crazy!
I used it as stock for a long time, until 3 weeks ago when it started being slow (a few weeks after updating from 4.0.4 to 4.1.2), crashing and getting stuck a lot.
I did a factory reset, not before I rooted it and backed it up with Titanium Backup. That's where things took a turn for the worse.
The factory reset didn't solve anything. Phone kept on crashing.
Next I tried to install a custom ROM (Samsung JB based) and a custom kernel. UI responsiveness got much better, of course, but it didn't prevent the phone from crashing. Tried different kernels and still, nothing.
Yesterday I did a full NAND wipe using ODIN and reinstalled everything using HydRx-D ROM. Things actually got a little better, and the phone UI gets stuck much less frequently.
Still, this is very frustrating, and I can't find a solution anywhere.
I'm attaching a logcat from this morning. The phone worked perfectly for 2 hours straight. Read a few articles, made a few phone call - nothing out of the ordinary. Then it got stuck right after a phone call ended.
Now you probably ask why do I always say that the UI stucks. Well, it always starts with being very laggy for a few seconds and then the foreground app gets stuck, but then I can still swipe down from above to see the notification panel and it always gets stuck on the way down. Also, it mostly gets stuck after a phone call. There was this funny case where I had a phone call using my bluetooth headset, and the phone actually got to BOOT SCREEN while I was still talking. When I finished talking, I had to hard reset the phone to get it work.
I'm really lost about this. If it was my PC I'd definitely know what to do about it, but my experience with Android ends with this phone, my TF101 and a couple of other phones/tablets I got to play with.
Thanks in advance for everyone who's willing to help.
Re: GT-I9300 IU stucks randomly
This unfortunately sounds like the kind of thing that happens before the sds strikes.
Will have a look at the log but I'm no expert in these matters,I suggest you read the sds thread and compare symptoms
Anyone else getting random reboots on their Nexus 9? I I have had 3 already this morning, always seems to be when I'm in a Google app - Play, Music etc?
Any ideas how I can diagnose this and stop it happening?
None in my 24hrs of ownership.
Sent from my Nexus 5 using XDA Free mobile app
Haven't had one in ~48 hours, with moderate (and heavy at times) usage
StuMcBill said:
Anyone else getting random reboots on their Nexus 9? I I have had 3 already this morning, always seems to be when I'm in a Google app - Play, Music etc?
Any ideas how I can diagnose this and stop it happening?
Click to expand...
Click to collapse
If I had random reboots I'd flash the factory image and see if that solves it. If it doesn't them rma the device
Sent from my Nexus 5 using XDA Free mobile app
Well I had it running all morning connected to logcat, and I didn't get one reboot.
If I get another one, I might flash the stock image!
Since I adb restored some of my apps from another tablet I have had nothing but reboots. It's getting very, very annoying.
Is there any logcat or last.kmesg I can get that would tell my why it's rebooting??
UPDATE : Just checked and there is no last_kmsg in /proc, anyone know where it is now?
I had 1 sudden reboot in the 3 days of ownership.
This was after an antutu benchmark (which crashed), then I opened a process viewer app which rebooted the tablet (but otherwise just runs without problems).
almost once a day
i am experiencing random reboots almost once a day. I am wondering if anyone made any progress with these?
jsteez said:
i am experiencing random reboots almost once a day. I am wondering if anyone made any progress with these?
Click to expand...
Click to collapse
Have you flashed the factory image to see if that cures it?
Sent from my Nexus 9 using XDA Free mobile app
I had a single reboot since I bought me Nexus 9 soon after it was released and I use it multiple times a day.
I would highly recommend clearing cache and data for the apps you suspect are causing the random reboots.
If that doesn't work, try resetting your whole tablet.
I never had a single reboot since I bought the device.
Maybe it's because of the restore option at the first start of the tablet? I never restore apps and data and there are no problems.
Sent from my Nexus 9
I've had my tablet freeze up and restart numerous times.
Smokuevo said:
I've had my tablet freeze up and restart numerous times.
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Click to collapse
Have you tried resetting Android?
woshiweili said:
Have you tried resetting Android?
Click to expand...
Click to collapse
Factory reset? No. Was it mentioned it fixes issues?
Yes
Me too
I've been getting these too, not quite as frequently though. It also doesn't seem to matter what app I'm using. It really is random. I usually see it happen a couple of times a week. I'm not a heavy user. I've been reluctant to reset and I've been holding off on unlocking, rooting, etc at least until it's out of warranty. I guess it's time to try a reset though.
Has anyone who was having the random reboot issue tried resetting back to factory and confirmed that it resolves the issue? I saw people recommending it but I didn't see anyone state for sure that it had solved the problem for them.
My tablet reboots roughly once per week. I've reset the tablet several times and flashed it twice. I didn't download any apps to eliminate any potential conflicts. All to no avail.
The device info on my profile needs to be updated.
For some strange reason I installed One Drive and my tablet went mad, massive slowdowns, reboots many times a day. Removed it and it's been rock solid since...
my wife's Nexus 9 has random reboots at least once a day, as well. This happened when it was stock and as a test I just put a ROM on it and it still reboots. I'm thinking about calling HTC to see if we can get a replacement.
Did you get an progress on this? Mine is doing it, totally stock not rooted. I'm about to reset and start again. Just want to make sure it's not hardware as I want to look at custom roms and rooting fun
I've had my honor 10 for over a year now,never experienced any issues,not even after updating to emui 10,however recently ive noticed the device restarting itself while not even in use,and these days its starting to sometimes freeze and reboot. Has anyone experienced anything like this, i am considering to do a factory reset however first id like to hear if anyone has any other ideas what could be the cause.
I'm experiencing exactly the same. I had no problem in two years but for the past two days I think my honor 10 froze and rebooted maybe 5/6 times... It's completely random, three times when I had the phone in hand, the other during night or non using period.
I'm also on emui 10 since it was available : currently on 10.0.0.177(C432E3R1P4patch01). @Anubiz_DK did you find any clues ?
RGAGA said:
I'm experiencing exactly the same. I had no problem in two years but for the past two days I think my honor 10 froze and rebooted maybe 5/6 times... It's completely random, three times when I had the phone in hand, the other during night or non using period.
I'm also on emui 10 since it was available : currently on 10.0.0.177(C432E3R1P4patch01). @Anubiz_DK did you find any clues ?
Click to expand...
Click to collapse
My problem was the same, factory reseting it worked.
Started having same problem myself two days ago. I really don't want to do the factory reset, but it seems like it is the only way ?
Update, after the factory reset everything was good for a month, yesterday the issue came back, no apparent reason why
I had a similar problem, but after a couple of days it went away by itself.
Im also seeing visual bugs before some of the reboots, like colorful squares and such
I wiped cache partition yesterday and so far so good. Before wipe it was restarting 5-10 times a day.
Did the same today and it seems to help
Also i how much free ram do you have without an open app, seems to be conected to the issue, both time i had reboots it was around 800mb and 1.12gb,after wiping the catches ive stayed around 1.8-2.0 gbs
About 2 days after wipe of cache partition the reboots started again. No apparent reason why. Sometimes it happens when in use, sometimes it happens when not it use. Some times there are plenty of apps in background, sometimes 1 or 2. Sometimes it reboots 3 times in a few minutes, sometimes it goes 1-2 days without reboot. Heavy use and multitasking doesn't seem to trigger the reboot. Few times it even rebooted while booting and once it booted to safe mode.
Anyone tried checking if it could be a hardware issue, and are you all on emui 10
Im on EMUI 10. I can't think of any HW issue. Maybe RAM related?
The reboots started to intensify for last 4 days. I get about 5-15 daily at various situations. Formatting cache partition doesn't help anymore, i got one reboot about 5 minutes after wiping cache partition.
I just got August security update along with system update 10.0.0.180 (C432E5R1P4). Will report later if it helped with the reboots.
Well I got one reboot yesterday and one today. So no help here..
I have a new theory after traveling last night on a train, for a while there were no reboots, but as i was in a hell hot train last night the phone could not stop rebooting, sooo im imaginine its possible overheating issue
Anubiz_DK said:
I have a new theory after traveling last night on a train, for a while there were no reboots, but as i was in a hell hot train last night the phone could not stop rebooting, sooo im imaginine its possible overheating issue
Click to expand...
Click to collapse
Hi! It's unlikely, IMHO, since my phone reboots too, but it's of ~room temperature, no signs of overheating. Maybe, it's thermal compound bug/lack, but unlikely.
At 4PDA, I've counted around 10 people having the same reboot issue. I've asked some of them here, but we don't know the reason for sure. 4pda.ru/forum/index.php?showtopic=904618&view=findpost&p=101416402
So, still guessing. One of them said that After downgrading to android 9.1 and resetting , her phone runs just fine. That trick does not work for me...
Important note : for the cases I've seen, it has started ~within 2 months (around Sept 2020)
ichepurnoy said:
Important note : for the cases I've seen, it has started ~within 2 months (around Sept 2020)
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Click to collapse
I can confirm that. And I think it is quite strange. Could it be something with NPU unit?
BTW, I have early unit. I bought it right when the phone was available. In 5/18.
It had stoped. and it started again, honestly i have no idea at this point, there is no good reason for all this, im done with this at this point
I'm angry. I have sent my phone to RMA, the last day of warranty, 31st May 2020. The USB-C connector wasn't able to transfer data and it couldn't fast charge.
They actually accepted it and changed everything except motherboard. So 3 weeks later in June I got basically new phone back, with new battery, display, back cover... And because I wiped it before sending it to RMA, I did clean install and rightaway also a clean install of Android 10. Everything was working perfectly, battery life was great..
And then the damn reboots started, late September or early October. It pisses me of, since the phone has been recently refurbished in official service centre within the warranty. I was expecting to be able to use it quite comfortably for at least another year since the service. Possible up to 2 years...