Heat problem - Galaxy S6 Edge Q&A, Help & Troubleshooting

When charging the phone gets really hot
Is that normal ?
I am aware of the fast charging..
Sometimes i can't hold the phone when it's charging...

anonymousss said:
When charging the phone gets really hot
Is that normal ?
I am aware of the fast charging..
Sometimes i can't hold the phone when it's charging...
Click to expand...
Click to collapse
Yes, it is normal. Even if you turn Fast Charge Off it will still get hot. Also If you have Samsung Wireless charger it will become even hotter. So all in all NORMAL

Related

Re: Battery Drain While Charging

Re: Battery Drain While Charging
Has anyone else experienced this?
This is the first time I've had this happen to me....
Sometimes while charging my phone....I'll leave it idle for maybe an hour, and when I go to check my messages, I notice I've lost 10% of my charge while the phones "charging."
Eugers22 said:
Has anyone else experienced this?
This is the first time I've had this happen to me....
Sometimes while charging my phone....I'll leave it idle for maybe an hour, and when I go to check my messages, I notice I've lost 10% of my charge while the phones "charging."
Click to expand...
Click to collapse
Are you charging using the stock charger? USB cable?
That sure sounds like a bad charger... or you have some kind of hardware short? My phone only loses about 10% in 7-8 hours. I can't imagine it on a phone that is plugged in and charging.
I read somewhere that once the phone reaches 100% it discharges slightly in order to protect the battery. My phone drops down to 95% after it reaches 100% then charges back up to 100% again.
Robyna2010 said:
Are you charging using the stock charger? USB cable?
That sure sounds like a bad charger... or you have some kind of hardware short? My phone only loses about 10% in 7-8 hours. I can't imagine it on a phone that is plugged in and charging.
Click to expand...
Click to collapse
I think it may be a bad charger.....Because if I leave my phone idle on the home charger (It's the oem one) it will eventually lose battery power.
But on a sidenote, I have my phone plugged into my usb right now and it is charging appropriately. But whenever I use the phone to text, or whatnot, it either stays charged at the current percentage, or it slowly loses power (albeit 1-2% every 10 minutes)
I've never had any of these problems before
ive experienced this a couple times. i charge it over night and when i wake up in the morning its at like 96%. when that happens i just unplug it, and plug it back in and eventually charges to full and it stays that way. i dont know why that happens, and it happens sporadically so i can't pinpoint the exact cause
rac1974 said:
I read somewhere that once the phone reaches 100% it discharges slightly in order to protect the battery. My phone drops down to 95% after it reaches 100% then charges back up to 100% again.
Click to expand...
Click to collapse
This is the norm for me.
I am experiencing a worse version of this problem... I no matter whether I plug my phone into the wall charger that came in the box, or via usb, it actually loses charge while it is "charging". I have had it completely drain the battery while on charge. I've killed all applications, and the problem still exists. The only way around this is to turn the phone off completely while it is charging- which is something I feel I should not have to do. Not found a solution online yet...
PDA : I9100XWKE7
PHONE : I9100XXKE4
CSC : I9100XEUKD1

[Q] how to get fast charge work?

For some reason my phone don't always use fast charging when I plug it in. Sometimes it will just say cable charging and takes couple hours to charge and some times it will say fast charge... Its really random.
Does anyone know why this is happening?
Using the 2.0 amp charger included will fast charge your phone.
orangeswim said:
Using the 2.0 amp charger included will fast charge your phone.
Click to expand...
Click to collapse
That's what I am using but still, it doesn't always fast charge and that's why I asked the question
Hmm....mine goes to fast charge as soon as I plug it in. Get gsam battery monitor, https://play.google.com/store/apps/details?id=com.gsamlabs.bbm&hl=en
It has detailed charts on charging info. Maybe you can track down if there is a pattern.
odobo said:
For some reason my phone don't always use fast charging when I plug it in. Sometimes it will just say cable charging and takes couple hours to charge and some times it will say fast charge... Its really random.
Does anyone know why this is happening?
Click to expand...
Click to collapse
check the battery setting! and try a different cable!
I know one issue was that using the included charger, if you dont make sure the cable is plugged all the way into it it will not fast charge. It will still do the cable charge, but if you plug it in just a bit harder it will switch to fast charge. Might check that.
odobo said:
For some reason my phone don't always use fast charging when I plug it in. Sometimes it will just say cable charging and takes couple hours to charge and some times it will say fast charge... Its really random.
Does anyone know why this is happening?
Click to expand...
Click to collapse
User manual says:
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
• While charging the battery when the device is turned off, the icon appears on the
screen.
• You cannot use the fast charging feature when the screen is turned on. Turn off the
screen to increase the charging speed.
• You can check the remaining charge time on the screen. The actual remaining time
may vary depending on the charging conditions.
• You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.
• If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.
Click to expand...
Click to collapse
So maybe it's too hot in your area?
orangeswim said:
Hmm....mine goes to fast charge as soon as I plug it in. Get gsam battery monitor, https://play.google.com/store/apps/details?id=com.gsamlabs.bbm&hl=en
It has detailed charts on charging info. Maybe you can track down if there is a pattern.
Click to expand...
Click to collapse
yea I installed that too... but not sure if the info can help me figure out whats triggering the fast charging or not
If it's not related to what turt mentioned about temperature., I would consider getting it exchanged while it's early.
I got mine from best buy and they have 14 day exchange/return.
My battery temp has been max 94F.
kamranhaghighi said:
check the battery setting! and try a different cable!
Click to expand...
Click to collapse
what battery setting are you suggesting? and I can get the fast charging with the same cable... just not reliably thats why I am not sure if there is some conditions the phone needs to be in before it will happen
schollianmj said:
I know one issue was that using the included charger, if you dont make sure the cable is plugged all the way into it it will not fast charge. It will still do the cable charge, but if you plug it in just a bit harder it will switch to fast charge. Might check that.
Click to expand...
Click to collapse
that could be it... and the other thing I found is if I plug it in with the screen off it seems to do the trick
turt said:
User manual says:
So maybe it's too hot in your area?
Click to expand...
Click to collapse
no... I dont think its temp related. Last night after 3 tries I can finally get it to fast charge and the trick I think is to get the screen off before plugging in the cable.
I wonder if the length of the USB connector has something to do with it too cause I bought a extra QC2.0 charger and I can get it to fast charge reliably everytime, but the QC 2.0 car charger doesnt work for me at all with the cable that came with it. I might need to try a different cable and see
odobo said:
what battery setting are you suggesting? and I can get the fast charging with the same cable... just not reliably thats why I am not sure if there is some conditions the phone needs to be in before it will happen
Click to expand...
Click to collapse
if its just unreliable forget about the setting! so you have tried other cables?! thats all i can think off! im not a pro just thought it might be that!
schollianmj said:
I know one issue was that using the included charger, if you dont make sure the cable is plugged all the way into it it will not fast charge. It will still do the cable charge, but if you plug it in just a bit harder it will switch to fast charge. Might check that.
Click to expand...
Click to collapse
THANK YOU! Top reply I was trying to work out why it wouldn't fast charge, even when using the supplied charger and cable, however I hadn't realised that I needed to push the USB A end (the bit the plugs into the charger) that extra bit - Fast Charge now working and return avoided!
my phone just started the same issue. till last night it was working perfectly fine but all of a sudden when I put my phone to charging this morning, it says cable charging instead of fast charging, I've tried different chargers as well but still no luck. I thought maybe it was a software issue so I should try a factory reset. In order to make backup, I tried connecting to my laptop but windows refused to detect my device and it says your device is not working properly. Anyhow I did a factory reset (loosing all my data) still it shows cable charging. Any idea what this problem is about?
Try plugging in while ur screen is off. It did the trick to mine
i was just about to post about this same problem, til i looked over, and my phone switched from "charging" to "fast charging" once my phone was over 15% in battery life. So thats what i think it is..... If you plug in with less than 15% battery life, it is not powerful enough to fast charge. Once it hits 15% it will be powerful enough to "fast charge". does this seem like a reasonable explanation, cuz thats all i got LOL
I've had the same issue on and off with my Edge+ and have realized there are 2 things that will help start fast charging. First is to close all open apps and notifications, second turn your screen off and wait a few seconds and plug in. Hopefully this will help

Samsung battery security

So this is the second time I noticed battery not charging over 80%. So those who put the phone in the water noticed moisture detected and can't charge. Samsung put a monitor on the charging port. So I'm guessing this monitor noticed phone is 2 hot from being in the sun. It got to 80% and that's it only says fast charging with no estimate. If leave it with charger it still won't charge and phone remains hot. When phone cools down it'll go above 80. I tried turning off while phone still hot, and still didn't charge
djhulk2 said:
So this is the second time I noticed battery not charging over 80%. So those who put the phone in the water noticed moisture detected and can't charge. Samsung put a monitor on the charging port. So I'm guessing this monitor noticed phone is 2 hot from being in the sun. It got to 80% and that's it only says fast charging with no estimate. If leave it with charger it still won't charge and phone remains hot. When phone cools down it'll go above 80. I tried turning off while phone still hot, and still didn't charge
Click to expand...
Click to collapse
Probably a safe guard after the Note 7 mess.
djhulk2 said:
So this is the second time I noticed battery not charging over 80%. So those who put the phone in the water noticed moisture detected and can't charge. Samsung put a monitor on the charging port. So I'm guessing this monitor noticed phone is 2 hot from being in the sun. It got to 80% and that's it only says fast charging with no estimate. If leave it with charger it still won't charge and phone remains hot. When phone cools down it'll go above 80. I tried turning off while phone still hot, and still didn't charge
Click to expand...
Click to collapse
I get the same problem after i sim unlock using engineering bootloader

Hot battery? Try this

My phone was becoming very hot especially while charging and also during daily use. What seems to have fixed the heat issue is I removed the chin with the battery from the phone. I charged the battery while it was detached from the phone. That seems to have reset something.
Now when I charge the phone while the battery is inside the phone or using it, it no longer heats up.
habskilla said:
My phone was becoming very hot especially while charging and also during daily use. What seems to have fixed the heat issue is I removed the chin with the battery from the phone. I charged the battery while it was detached from the phone. That seems to have reset something.
Now when I charge the phone while the battery is inside the phone or using it, it no longer heats up.
Click to expand...
Click to collapse
Chin from battery, sorry what is that?
habskilla said:
My phone was becoming very hot especially while charging and also during daily use. What seems to have fixed the heat issue is I removed the chin with the battery from the phone. I charged the battery while it was detached from the phone. That seems to have reset something.
Now when I charge the phone while the battery is inside the phone or using it, it no longer heats up.
Click to expand...
Click to collapse
I detached the battery and 'chin' and tried to charge it. After a hour I inserted the battery and turned on the phone. Battery was not charged (battery % stayed the same).
Can you please say if you first attached charger and then detached the battery (with charger) so it was charged?
user4978023 said:
I detached the battery and 'chin' and tried to charge it. After a hour I inserted the battery and turned on the phone. Battery was not charged (battery % stayed the same).
Can you please say if you first attached charger and then detached the battery (with charger) so it was charged?
Click to expand...
Click to collapse
The battery won't charge removed from the phone. But it seems to reset something.
I remove battery
Plug into charger
Leave it for 5 mins
Put the battery back into the phone.
Battery starts charging.
No longer hot.
I do this once a week.
What kind of nonsense logic is this? Maybe get a replacement phone or battery? Its obviously broken...
mkdr said:
What kind of nonsense logic is this? Maybe get a replacement phone or battery? Its obviously broken...
Click to expand...
Click to collapse
???
Agreed, something is wrong. But nonsense? I don't think so.
I have 2 OEM batteries that I rotate using. Both batteries have the same issue. They get hot.
I'm just passing on something that works for me. Use it or don't. Up to you.
I'm trying to help out the community by passing on something that works for me.
Your post helps no one...
Yes nonsense. I wont use it if it gets hot, could suddenly explode and harm you or other people. So dont do something illegal of risking that.
mkdr said:
Yes nonsense. I wont use it if it gets hot, could suddenly explode and harm you or other people. So dont do something illegal of risking that.
Click to expand...
Click to collapse
What on earth is illegal about it?
Sent from my LG-H850 using Tapatalk

Question Charging issue

Hey Guys,
Anyone else experience slow to almost non existent charging speed if the phone has been on for a few hours?
The only way it goes back to charging fast is if I restart the phone while its plugged into a charger.
I have tried using the stock charger and aftermarket ones and different cables as well. Makes no difference until restart.
Chime in if anyone has any idea whats happening and/or how to fix it.
PS: I am unlocked and rooted if that matters.
Is the screen off? Having the screen on during charging will skew the charge cycle.
Does it charge normally when shutdown?
Possible battery, charging port, or mobo failure.
Check phone for any signs of battery swelling.
Same issue here. Got the phone today, charges sloooow by USC-C as well as QI... Although it shows "fast charging" in settings. I will check, if it's better after a reboot.
blackhawk said:
Is the screen off? Having the screen on during charging will skew the charge cycle.
Does it charge normally when shutdown?
Possible battery, charging port, or mobo failure.
Check phone for any signs of battery swelling.
Click to expand...
Click to collapse
Doesnt matter if the screen is on or off, I even left overnight and gained like 8% charge.
Battery seems to hold a charge fine, there is no swelling and discharge behavior is normal. Used to charge normally a few days ago.
morphius88 said:
Doesnt matter if the screen is on or off, I even left overnight and gained like 8% charge.
Battery seems to hold a charge fine, there is no swelling and discharge behavior is normal. Used to charge normally a few days ago.
Click to expand...
Click to collapse
SOT has it diminished significantly?
Charging at a start temperature above 72°F?
If so it sounds like a charge port or mobo failure... sorry.
Try clearing the system cache and a hard reboot.
Try toggling fast charging on/off 3 times.
blackhawk said:
SOT has it diminished significantly?
Charging at a start temperature above 72°F?
If so it sounds like a charge port or mobo failure... sorry.
Try clearing the system cache and a hard reboot.
Try toggling fast charging on/off 3 times.
Click to expand...
Click to collapse
Ill have to check the temp next time I am at room temp. I was playing some COD so I was over 80F when I started charging just now. Did not have to restart so maybe its good.
morphius88 said:
Ill have to check the temp next time I am at room temp. I was playing some COD so I was over 80F when I started charging just now. Did not have to restart so maybe its good.
Click to expand...
Click to collapse
Make sure the port is clean and free of debris.
Inspect and carefully clean* if needed with a toothbrush and a small amount of anhydrous isopropyl alcohol.
Lol, RO water if needed than the alcohol.
Allow to dry completely.
*I live in a dusty environment and even after 2 years never had to clean my C port. However my bdu cargo pants pockets are lint free, not all pants pockets are. In general these ports seem to stay clean but you know how that goes...
Same here. Did someone find a solution?
In my case it just normalized itself after a few days of usage... strange thing was, that the slow charging affected both, usb and qi charging.
Glad you fixed.
Btw maybe intelligent charging. If phone can't detect a time where you don't use it it have problem adapting charging speed. If you change everyday the moment you put it on charge better deactivate that option
If I may continue this thread, I have another question about the charging. Is it possible to disable fast charging?
I only charge at night so I don't need my phone to warm up from quick charge. On my old Samsung Galaxy Note 9 I could do it, but now I can't find the setting.
Thanks.
MK73DS said:
If I may continue this thread, I have another question about the charging. Is it possible to disable fast charging?
I only charge at night so I don't need my phone to warm up from quick charge. On my old Samsung Galaxy Note 9 I could do it, but now I can't find the setting.
Thanks.
Click to expand...
Click to collapse
The only harmful part of the charge cycle on this phone is the top-off, and you can adjust that. You could use a 5W charger but I doubt it would extend the life.
More beneficial is checking other threads for features that may drain (add wear to) the battery.
MK73DS said:
If I may continue this thread, I have another question about the charging. Is it possible to disable fast charging?
I only charge at night so I don't need my phone to warm up from quick charge. On my old Samsung Galaxy Note 9 I could do it, but now I can't find the setting.
Thanks.
Click to expand...
Click to collapse
Simply use a 12 watt or less brick.
Fast charging needs a compatible 25w brick and cable (Samsung). In most phones it has to be enabled. Disabling fast charging is easy... enabling it sometimes is not
kevinmcmurtrie said:
The only harmful part of the charge cycle on this phone is the top-off, and you can adjust that. You could use a 5W charger but I doubt it would extend the life.
More beneficial is checking other threads for features that may drain (add wear to) the battery.
Click to expand...
Click to collapse
blackhawk said:
Simply use a 12 watt or less brick.
Fast charging needs a compatible 25w brick and cable (Samsung). In most phones it has to be enabled. Disabling fast charging is easy... enabling it sometimes is not
Click to expand...
Click to collapse
The whole point of having a feature is to use it when needed. If I am in a hurry I want to activate 30W charging with a single toggle in the settings. I don't have to bring two different power bricks, one 5W, one 30W, and manually switch between them.
morphius88 said:
Hey Guys,
Anyone else experience slow to almost non existent charging speed if the phone has been on for a few hours?
The only way it goes back to charging fast is if I restart the phone while its plugged into a charger.
I have tried using the stock charger and aftermarket ones and different cables as well. Makes no difference until restart.
Chime in if anyone has any idea whats happening and/or how to fix it.
PS: I am unlocked and rooted if that matters.
Click to expand...
Click to collapse
you should get a new phone it's the only way to fix it because it's broken and you can't fix it when it's like that.

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