Hi All,
I was wondering if anyone had any insights in to this problem I have been having.
Briefly, I have the 4g lte verion on EE's new network. I purchased the official MHL/HDMI adapter which works fine and the video is outputed to my sammy 50inch tv fine. The issue I have is the battery drains while doing so. I belive this may to due to the phone outputting more than it is drawing from the power source. Any thoughts ?
I spoke with Samsung tech and they said a number of people have started to report this issue and they are currently testing/investigating. If this is indeed the case seems a pointless acessory as a long video would possibly drain the whole battery, Im yet to test the full drain time.
Secondly, with a 3rd party docking cradle with spare battery slot which purchased from amazon (http://www.amazon.co.uk/eLifeStore®-Samsung-Desktop-Charger-Docking/dp/B008PPRGFY) also does not charge phone properly. Even with the orignial charger in the ac port (or usb port) . The phone reports as charging but stays the same or decreases. Charged directly from the socket it is fine. Strange!
Any help or thoughts would be greatly appreciated.
Thanks
Ian
It's common. Mine did that too! I switched to my old S2 charger, problem solved
Thanks Ill try that out, any idea why that works ?
lawboffin said:
Thanks Ill try that out, any idea why that works ?
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Click to collapse
No idea man? A design fault maybe? All I know is that my phone took for f#*%ing ever to charge with the USB type wall charger. I pulled it out of the socket and plugged my other other one in that was sitting right next to it and it started charging? Checked a few minutes later and it had climbed considerably so I pulled the USB cable out of the new plug and kicked it under the bed where it now lays resting not to be used again LOL.
USB plug/cord works perfectly fine? So I use it on the computer. My laptop even charges the phone via the USB cable faster than the socket plug (which is usually the opposite - as I am sure we are all aware). So yeah I would say poor design or defective wall plug or both or something? Wasn't going to send my phone back because of it. 2second decision problem solved Samsung phone is great!
Im having exactly the same problem.
I have an s3 on orange and have the same mhl adapter conected to my tv.
I have tried the charger from my s3 which does says its charging when I connect my phone but only for about a minute so I also tried using the charger from my s2 and that just does exactly the same.
An easier way is to buy the official allshare dongle for your hdtv then you can stream anything from your phones screen direct to your tv and can have the phone on charge via pc or wall socket at the same time,
Hope this helps
i suggest you throw away your original charger (slow charge) and its usb cable (loose - actually caused the extsd to become damaged to the point i had to repartition) and buy yourself a cheap usb cable for data (£2) and a 3rd party charger (pref not a usb adapter one - £5) and all should be fine!
I still experienced a small battery drain while using the mhl adapter, however, i froze a few apps with titianuim (ones i know run all the time like utter and tasker, paragon ntfs, easy ums, directory bind etc), and put it on min brightness - works like a charm. I know its a effort freezing apps but does the trick with my phone... Since finding that out i actually keep paragon & easy ums frozen till i need them...
just a few thoughts for you....
About a month ago this charging problem started overnight. Using the original wall charger and USB cable, current_max in GCC was about 200mA (instead of 1000mA). Somebody suggested a factory reset, which I did (restored apps and settings with TB). Problem still exists and is getting worse. Till now I was able to unplug and replug the charger a few times to bring it up to 1000mA, but now the current randomly goes down during the charge (esp if I use the phone).
The only thing I haven't tried is replacing the charger or cable, but I don't have another one. Any suggestions? Thanks.
how did you check this? an app?
fromanbr said:
how did you check this? an app?
Click to expand...
Click to collapse
Yes, used Galaxy Charging Current.
https://play.google.com/store/apps/details?id=com.abmantis.galaxychargingcurrent
I think it's down to a damaged usb port on the phone. I have pretty much the same thing on my phone since the cable was yanked out of it whilst charging a few months ago. I have several chargers and some are better than others...depending on the cable. I also have issues with connecting to my pc....I have to not touch it otherwise it just disconnects.
deafmetal said:
I think it's down to a damaged usb port on the phone. I have pretty much the same thing on my phone since the cable was yanked out of it whilst charging a few months ago. I have several chargers and some are better than others...depending on the cable. I also have issues with connecting to my pc....I have to not touch it otherwise it just disconnects.
Click to expand...
Click to collapse
But I have no other problem using the USB port apart from this? Is there anyway I can check it? Or shall I just wipe the phone and send it to be replaced?
Help! My Samsung Galaxy S4 won't charge or connect to a computer. I've tried different chargers, cables, plug in locations, car, 110, computer. There is no dirt. Connection is clean. I have a spare battery and both of them will charge on the battery charger. I have tried backed up roms. I have done a factory reset.
All of this and nothing helped. Am willing to try anything. Verizon is going to send me a refurb.
Help please.
Sent from my SCH-I545 using Tapatalk 4 Beta
Is there any indication of a connection being made? If not, you should just wait for the refurb. If you have rooted, I really doubt Verizon will honor the warranty on the broken phone. I wish you the best.
Sent from my SCH-I545 using xda app-developers app
sounds like contacts are on the phone side are damaged or the micro usb port is damaged.
Have you plugged into to a pc just to see if it can "see" the device and connect?
You stated it cannot connect to a pc, so i would suspect you have a bad micro usb port.
if you can connect, its not the port, and try taking an eraser and gently swabbing the contacts on the phone side.
also, make sure when you insert the battery there is an actual contact established. sometimes when pulling/pushing the battery in and out, those contacts sink further into the device and finally when you insert a batter the contact is very poor. you may need a tool or tweezer to just VERY, VERY GENTLY raise the contacts if they sunk in to far......but be careful not to pull too hard/much they can snap and you will probably void any warranty......
vwpiper said:
Help! My Samsung Galaxy S4 won't charge or connect to a computer. I've tried different chargers, cables, plug in locations, car, 110, computer. There is no dirt. Connection is clean. I have a spare battery and both of them will charge on the battery charger. I have tried backed up roms. I have done a factory reset.
All of this and nothing helped. Am willing to try anything. Verizon is going to send me a refurb.
Help please.
Sent from my SCH-I545 using Tapatalk 4 Beta
Click to expand...
Click to collapse
xander45 said:
sounds like contacts are on the phone side are damaged or the micro usb port is damaged.
Have you plugged into to a pc just to see if it can "see" the device and connect?
You stated it cannot connect to a pc, so i would suspect you have a bad micro usb port.
if you can connect, its not the port, and try taking an eraser and gently swabbing the contacts on the phone side.
also, make sure when you insert the battery there is an actual contact established. sometimes when pulling/pushing the battery in and out, those contacts sink further into the device and finally when you insert a batter the contact is very poor. you may need a tool or tweezer to just VERY, VERY GENTLY raise the contacts if they sunk in to far......but be careful not to pull too hard/much they can snap and you will probably void any warranty......
Click to expand...
Click to collapse
I am having the exact same problem. I have replaced the microUSB charging port on the phone and it still doesnt charge with the new port. I'm not sure what is going on. NEED HELP BIG TIME!!!
I'm having the same problem as well. It has been like that for bout a month or so now. I googled it and it seems to be a problem with the s3's and s4's. I'm not so worried about it as I have a spare battery charger and I have the wireless charging receiver on my s4 and it charges my phone just fine.
I had this exact problem I believe...tried several different chargers...everthing. Try turning the phone off and see if it takes a charge. When mine was off it would show a gray battery and vibrate every 5-10 seconds. I figured it was an issue with the charging/usb port but all of the sudden my phone started charging normally and is visible by a computer. Lasted for about 4 days and have been in the clear for about 3 days now. No clue what went wrong or why, but try what I mentioned above by charging with phone off for a half hour or so and see if it has charged at all. If you need a new USB port, not all GS4's have the same port, so you must get a verizon specific one (ebay). usually run about $20..or $65 installed at a phone fixing center. I didnt want to lose MDK, so I was prepared to just charge externally, but ended up not having to...yet
It happened to me also. I had some intermittent luck with blowing out the port with air from my air compressor. But in the end it just stopped working and Verizon sent me a refurbished one.
I Also have this problem!
PLEASE HELP!
I don't know why but my international galaxy s4 running cm 10.1.3 stable isn't charging...
I plug it in to the wall and nothing happens its as if the phone doesn't even know it's plugged in...
pcmaster44 said:
PLEASE HELP!
I don't know why but my international galaxy s4 running cm 10.1.3 stable isn't charging...
I plug it in to the wall and nothing happens its as if the phone doesn't even know it's plugged in...
Click to expand...
Click to collapse
Have you tried powering down your phone and seeing if that gray battery comes up and you get the vibrations (while plugged into charger)? You may need a new port, but since your under warranty, you could get a replacement unless you want to charge externally
S4 problem after update to 4.3
Hy,
I have a similar problem with my S4 (i9505), won't indicate if it is charging or connect to a computer, but while the charger is conected to S4, the battery level is increasing. When the battery is fully charged S4 is SHUTING DOWN!!!! And it wont start by pressing ON/OFF button, it will only start after I press Vol Down+Power, after goes to Download Mode and press Vol Down .
Tryed in many ways to fix:
- restore-
- hard reset
- changed te battery and charger
-i\ve changed even the usb port (flex cable) and =no results...
All problem started after update to 4.3.... and it is not an isolated case too many people complains about this 'awesome smartphone' with 'awesome issues' .
So, if anyone have any ideea how to solve this issues....
{Sorry for my bad english}
Had the same problem...lasted for about a day, I had to take a dry q-tip and clean the charger and the port where the phone charges and was able to get it working again. If you are rooted and are having issues go to amazon or ebay and get a wireless charger and it should take care of your problems as well
templton said:
Had the same problem...lasted for about a day, I had to take a dry q-tip and clean the charger and the port where the phone charges and was able to get it working again. If you are rooted and are having issues go to amazon or ebay and get a wireless charger and it should take care of your problems as well
Click to expand...
Click to collapse
Ok....wireless charger...but what about syncing with the PC?
Now I have JB 4.3 , for a custom ROM I need to use usb cable to connect to PC, rigth?.
For me it is annoying, because I do not know for sure if this is caused by updatind to 4.3 or is a harware problem.
My wife's phone had this issue last night and this morning; charger or computer, it wouldn't charge. I turned it off, took out the battery, SIM and uSD card and put them all back in. After that it started charging again. I don't know if this will solve the problem long term, but so far it seems to have done the trick...
NC_user said:
My wife's phone had this issue last night and this morning; charger or computer, it wouldn't charge. I turned it off, took out the battery, SIM and uSD card and put them all back in. After that it started charging again. I don't know if this will solve the problem long term, but so far it seems to have done the trick...
Click to expand...
Click to collapse
Lucky you...I did more than that, but no result in my case. I found on ''community.verizonwireless'' many more similar cases where ''customers support'' tried to avoid giving the answers for a real solution.
Well, our luck didn't hold. My wife's S4 wouldn't charge again last night. I tried another Samsung charger and a different cable but it wouldn't work either. When we left the house she tried it on the car charger and it worked great. Trying various other chargers we found that a kindle charger wouldn't work, but other third party chargers would. Even her PC USB port seems to work and she doesn't have the drivers loaded. For now she replaced the Samsung charger and cable that came with her phone for one that came as part of an accessory pack and it's happy again.
I have no idea what's going on with the thing. I asked one of the guys at the Samsung booth in Bestbuy and all he had to offer was reflashing the ROM or un-rooting it and doing a warranty exchange...
NC_user said:
For now she replaced the Samsung charger and cable that came with her phone for one that came as part of an accessory pack and it's happy again.
......and all he had to offer was reflashing the ROM or un-rooting it and doing a warranty exchange...
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Click to collapse
Can you check, please, if your new data cable has 4 or 5 pins(look to the side that connects to your phone )?
My first s4 done this. So I ended up with a replacement mdk phone after I figured out if you bend the lil piece in the charging port of your phone (not too much BTW) the charger will slide into the port as it's meant to.
Sorry I can't remember the tech term for that lil pin inside the charging port.
Sent from my SCH-I545 using Tapatalk
vwpiper said:
Help! My Samsung Galaxy S4 won't charge or connect to a computer. I've tried different chargers, cables, plug in locations, car, 110, computer. There is no dirt. Connection is clean. I have a spare battery and both of them will charge on the battery charger. I have tried backed up roms. I have done a factory reset.
All of this and nothing helped. Am willing to try anything. Verizon is going to send me a refurb.
Help please.
Click to expand...
Click to collapse
Just going to throw this out there....
I think the S4 is compatible with QI compliant wireless chargers. Amazon has some that are only $20... might be worth the purchase.... hell if I didn't have this tank of a case on I would buy it.
http://www.amazon.com/Lerway-Wireless-Power-Charger-Lumia920/dp/B00E9MUNWU
blueangel0508 said:
My first s4 done this. So I ended up with a replacement mdk phone after I figured out if you bend the lil piece in the charging port of your phone (not too much BTW) the charger will slide into the port as it's meant to.
Click to expand...
Click to collapse
Thanks for your answer, but I already did that....I even changed the flex cable with charging port, no luck for me.....
I think this issue it is not hw problem because, look what I did today:
-I put a new Rom , so I used MIUI FOR I9505 from http://forum.xda-developers.com/showthread.php?t=2306650
And now it behaves even stranger:
S4 is ON and wall charger is conected, (LED IT IS OFF but BATTERY IS BLINKING and is charging ) after battery level go up to 100% and disconect the charger, the LED STARTS TO LIGHT GREEN!!!!
So, now shows that is charging when charger is NOT connected?
alexmanu said:
Thanks for your answer, but I already did that....I even changed the flex cable with charging port, no luck for me.....
I think this issue it is not hw problem because, look what I did today:
-I put a new Rom , so I used MIUI FOR I9505 from http://forum.xda-developers.com/showthread.php?t=2306650
And now it behaves even stranger:
S4 is ON and wall charger is conected, (LED IT IS OFF but BATTERY IS BLINKING and is charging ) after battery level go up to 100% and disconect the charger, the LED STARTS TO LIGHT GREEN!!!!
So, now shows that is charging when charger is NOT connected?
Click to expand...
Click to collapse
Huh that's weird. How did you get miui to run on our phone? You've got the i545 right? I've been jonesing for miui ha.
As for the issue wish I could help you out...thought pushing that part would work
Sent from my SCH-I545 using Tapatalk
Just received my awaited elephone p9000 today and had been using it for a couple of hours setting up, Doing an update etc. When i came time to charge it. To sum it up it used the supplied usb c cable to attempt to charge it on multiple usb chargers and tried it with two pc's with no success. When connected to the pc it did come up with 'This device has been linked" Then immediately followed by "this device has been unplugged" Or at least something along those lines. Today i went and purchased a micro usb to usb c adapter and managed to get it to charge momentarily then to find it stop then start again. I am now sitting on 1% power and not sure what todo. Any advice? I have warranty on it from gearbest fyi.
octan_3 said:
Just received my awaited elephone p9000 today and had been using it for a couple of hours setting up, Doing an update etc. When i came time to charge it. To sum it up it used the supplied usb c cable to attempt to charge it on multiple usb chargers and tried it with two pc's with no success. When connected to the pc it did come up with 'This device has been linked" Then immediately followed by "this device has been unplugged" Or at least something along those lines. Today i went and purchased a micro usb to usb c adapter and managed to get it to charge momentarily then to find it stop then start again. I am now sitting on 1% power and not sure what todo. Any advice? I have warranty on it from gearbest fyi.
Click to expand...
Click to collapse
When I first charged my P9000 it did not go over 50% until I updated to the newest OTA and rebooted the device after the last update.
But I have not encountered disconnects or anything like that.
You could also screw your device apart and remove the battery for some time, but as you have a valid warranty I would not recommend that.
Kooperativ said:
When I first charged my P9000 it did not go over 50% until I updated to the newest OTA and rebooted the device after the last update.
But I have not encountered disconnects or anything like that.
You could also screw your device apart and remove the battery for some time, but as you have a valid warranty I would not recommend that.
Click to expand...
Click to collapse
Thanks for the response. I wish i could get to 50% battery. Im currently trying to update to the newest OTA but its difficult.
octan_3 said:
Thanks for the response. I wish i could get to 50% battery. Im currently trying to update to the newest OTA but its difficult.
Click to expand...
Click to collapse
If you connect your phone to your PC, is it listed in the device manager? If yes, does your PC recognize it as Elephone p9000?
Have you installed the latest drivers for your phone? (http://bbs.elephone.hk/thread-1037-1-1.html#.VWgkX_RAU-0)
Maybe changing the connection type in the notifications (when plugged in) helps in any way ?
Have you tried a different lead? I know this sounds obvious but my brother had a similar problem with his P9000 when he first got it, he used my lead (for some reason my lead was different to his as I bought from a different supplier, dunno why mines a kinda thick white lead, my brothers was a kinda thinner blue Elephone lead) and it worked fine. Although I haven't come across anyone else on here that's come across an issue with the supplied lead.
Kooperativ said:
If you connect your phone to your PC, is it listed in the device manager? If yes, does your PC recognize it as Elephone p9000?
Have you installed the latest drivers for your phone?
Maybe changing the connection type in the notifications (when plugged in) helps in any way ?
Click to expand...
Click to collapse
It does multiple things when it connects at different stages
ON and connected to pc- With elephone cable the phone constantly displays the messages 'Charger has been linked' and 'device has been unplugged' within ~1 sec of each other and no connection is noticed on PC.
With the MICRO USB - USB C adapter nothing happens
Powered off and connected to pc- Charging symbol will flash momentarily every ~5seconds. Pc will ding repeatedly as it connects and disconnects
fastboot- Somehow connects and is recognised by PC
Ive managed to get it past 30% power but took ages todo from leaving it powered off and just flashing on and off charging
jotei66 said:
Have you tried a different lead? I know this sounds obvious but my brother had a similar problem with his P9000 when he first got it, he used my lead (for some reason my lead was different to his as I bought from a different supplier, dunno why mines a kinda thick white lead, my brothers was a kinda thinner blue Elephone lead) and it worked fine. Although I haven't come across anyone else on here that's come across an issue with the supplied lead.
Click to expand...
Click to collapse
I only have 2 leads unfortunately. The stock elephone and a micro usb to usb c adapter with a working micro usb attached. Ive ordered some more online and waiting their arrival. Im stuck on what todo
That is indeed very strange.
You could try to flash TWRP 3.0.2.1 via fastboot (http://en.miui.com/thread-58623-1-1.html, just use the TWRP for Elephone P9000 instead), but I would not recommend that as your connection is really unstable. The chance of bricking your device is much higher than the chance that your problem is solved.
If the leads you ordered do not help you should get it replaced.
over the last couple days, my phone has not been charging properly. go to plug it in for the night and come back to an empty battery.
looked into it and it looks like the phone is stuck in power supply mode, i cant change it.
Attempted fixes:
tried multiple adapters
stock LG cable and charger
Lenovo laptop adapter 65w PD
Razer laptop adapter 45W PD
Kopplen powerbank PD +QC 3.0
USB port on APC battery backup
stock magnetic charger does charge, it just sucks and requires the dual screen case vs the otter box i have.
reset phone (restore from backup)
works temporarily then goes back
tried reset without backup
cleaned the port with isopropyl and q-tip
checked for bent pins
the phone charges when not turned on
from what i can tell it is a software glitch, not hardware related. i get this in 2019 but i started using a G8 because i had a few issues with the case (mostly size.)
does anyone have any suggestion on what might help fix this? this phone might be 2 years old but has only been used for 8 months the battery still charges to full and otherwise works great.
i am running android security patch from august so maybe the December one will fix this.
Bro did your problem solved? How did you solved? Please tell me because I'm also having same problem.
Thanks, but select usb configuration is opening for only about Milliseconds and then it close automatically. So what should I do.
I am also facing this issue post Android 12 update. I have to always select Charging mode from the power mode and selecting 'always' does not work. Everytime i connect a charger, I have to select Charging. Mine 'Power' options stay in the drop down menu though. Its a big hassle and need a resolution. Does LG have any helpline we can contact?
Any news? I have lg q60 with that problem. Phone looks like brand new. Cleaning charging port and motherboard doesn't helped.
I have got same issue in LG G8, few month ago it happened with me, but it was fixed automatically.
Now problem is when connected to charging socket, it shows slow charging and charge mobile in 6 7 hours, when connecting USB or other OTG etc it shows Power supply mode and Computer is not showing mobile.
.
Najam121 said:
Now problem is when connected to charging socket, it shows slow charging and charge mobile in 6 7 hours, when connecting USB or other OTG etc it shows Power supply mode and Computer is not showing mobile.
Click to expand...
Click to collapse
I Am also Facing same issue bro
Devilx21 said:
Thanks, but select usb configuration is opening for only about Milliseconds and then it close automatically. So what should I do.
Click to expand...
Click to collapse
I too have the same problem bro