Hello,
I have a weird issue but possibly a serious security issue, don't know if Samsung or Microsoft at the moment, but wondered if anyone else has come across this.
I have 2 brand new A3 devices, on both, when I connect my business Exchange Online (EOL) account, I get my bosses contacts synchronized to the phone.
I've checked with the EOL admins so I can 100% say that I do not have permissions to access his contacts or account.
I also do not see the additional contacts listed in Microsoft Outlook or OWA (this is correct as Outlook is syncing with OWA) so it has to be originating from the device.
I've factory reset the phone but the contacts reappear. This happens on another brand new A3 device too.
This doesn't happen if I use my friends IPhone 6 or another friends HTC One.
Why on earth am I seeing duped contacts from from my boss on my phone? I have his wife's bank account details!!
Apologies if this is not for these forums but I think this could be a serious security issue and people need to know. Let me know if you have come across this before. I think it's only affecting the A3s as I can only replicate the issues using these devices.
Regards
Related
Can you create repeating Tasks with alarms? Can you assign categories to Contacts, Appointiments, and Tasks. Can all this information sync correctly and directly with an Exchange server?
Exchange Support
My question too, my boss just got one today, and I have to set it up to sync to our exchange server. Has anyone been able to do this successfully?
Well it depends...
If you need a security certificate there might be a slight problem. You'll need to contact the admin of the exchange server and have him approve the phone. I never got that far with my sysadm - I just got a blank "no"!
So I searched for an alternative and came up with two apps that'll do the job:
-Touchdown - didn't work with my mail, but got the contacts and the calendar.
-RoadSync - works beautifully, but has issues with contacts. It's still beta and free for another month so they might come up with a fix before the full version airs.
Get'em both in Market.
Mobile-Review has an in-depth review of the Hero, and a two-part look at Android (the Hero is the first Android device in Russia).
There's bound to be some answers to what the PIM apps can do and what not.
The text translates pretty good in google translate! Take a look:
Hero-review: http://74.125.79.132/translate_c?hl...le.com&usg=ALkJrhg8qM_iQ9guL49UOIUiRaM35o64rw
Android part one: http://74.125.79.132/translate_c?hl...le.com&usg=ALkJrhjqSDygag5z8ACv7CTxhPWh9eXU0Q
Android part two: http://74.125.79.132/translate_c?hl...le.com&usg=ALkJrhhc24NUZ-8f2BpO3gI7m8COcKeMLw
kvist80 said:
Well it depends...
If you need a security certificate there might be a slight problem. You'll need to contact the admin of the exchange server and have him approve the phone. I never got that far with my sysadm - I just got a blank "no"!
So I searched for an alternative and came up with two apps that'll do the job:
-Touchdown - didn't work with my mail, but got the contacts and the calendar.
-RoadSync - works beautifully, but has issues with contacts. It's still beta and free for another month so they might come up with a fix before the full version airs.
Get'em both in Market.
Click to expand...
Click to collapse
I believe that a security certificate will not be a problem for me. I have an account on a hosted exchange service, thru Sherweb, for my personal use.
Outlook 2007
I'd like to ask if it is possible to synchronize directly with Outlook 2007 (cable or bluetooth), thanks and sorry for my english
I'm wondering if anyone has any suggestions for me. I have a Fascinate which has worked fine up until I did a factory reset. I did this reset after picking up the Froyo update. The phone and calendar worked fine after getting Froyo, it was only after the reset that the exchange calendar stopped showing events...
I have never rooted or otherwise messed with my phone. It has picked up any available OTA updates and is running 2.2.1 and build ED04.
Here's some more info:
My corporate exchange calendar refuses to show any of my calendar events (but fortunately exchange email is fine).
I have been through multiple levels of support at both VZ and Samsung. I have also received a replacement phone from VZ (which behaves exactly the same).
No other Andriod phone hitting our exchange server seems to have this problem. I'm in our IT department so I know that all the account config settings are fine.
As I look at the timestamp for the corporate calendar it seems current but the calendar remains empty.
Both VZ and Samsung simply told me to use Touchdown as a "solution". I'd really, really like fix this and go back to using the stock calendar.
Any suggestions out there?
Welp, im just wondering all over today and i saw your question with not much of a response so i figured i'd throw in my "2 cents" as to what has solved that for a few people i work with.
First thing i'd like you to try (if you haven't already) is removing your account and creating your account again from scratch.
If that doesn't seem to fix it check and see if your calender events and such are going to your exchange moto calender...not google (Google doesnt sync with the Exchange were moto does)
All else fails, touchdown isn't the "stock" app but by standards, it's very effiecent and works just as well as the stock!
Sorry i couldn't be of more help, but i would love to know if any of my 2 suggestions above solved your problem, or if you've already done both and it still fails!
Best of Luck!
Same problem here...
On Friday, June 24th, while I was traveling on business I discovered to my horror that all of the corporate calendar items on my Samsung Fascinate suddenly disappeared and will no longer sync with my Exchange server. Almost a month and a half later, and I still can't find a solution. My corporate emails and contacts are still coming through like always, but it just won't sync the calendar anymore, even though the spinning disc beside the calendar indicates that it is. I've re-booted the phone, double-checked all of the settings, and even uninstalled and reinstalled the link to my Exchange, but always the same result: I can get my email and contacts, but not my calendar.
After all of my DIY ideas failed, I called Samsung's toll-free customer support number, and to her credit, the representative was very friendly and personable, but honestly, she was not very knowledgeable. I explained to her that my Fascinate suddenly lost all of my work calendar data and won't re-sync, even though my contacts and emails are still coming through. Her first question was what operating system I was running on my desktop at work. I told her that I'm running Microsoft XP, but I felt that it was necessary at that point to clarify that I don't sync my Fascinate to my desktop computer-- it syncs to my account on my employer's Microsoft Exchange, so my data gets pushed to my Fascinate through the Exchange server 24/7, even when my desktop computer is shut down. It took a little more explaining before she finally grasped it, but in the end, she agreed that the operating system was not relevant to my calendar sync issue. But then she asked me what version of Microsoft Outlook I'm running. Again, I was more than happy to give her the information that she requested (Outlook 2002 SP 3), but I felt compelled to explain yet again that the shell programs on my desktop doesn't matter, because my Fascinate syncs to Exchange (2003), and not to my desktop. I was respectful and patient, but unfortunately, there was simply no way to get her to comprehend that my desktop computer has nothing to do with the problem, and her parting advice before ending the call was that I must upgrade my Outlook to resolve the syncing issue. Face slap. When I told the IT director what she said, all he could do was laugh. I wish I could do the same. I'm very frustrated, because I really depend on my phone to manage my work calendar, and a few weeks ago, it worked perfectly for over six months. Like the OP says, none of the other Android/Fascinate who share my Exchange server are having syncing issues with their corporate calendars or other features.
When I went to a Verizon store, the rep listened to me, skeptically double-checked all of my settings, and then, stumped, suggested the nuclear option: reset the phone to the factory settings. I don't want to do that, for two reasons: one, it would take me days to reinstall all of my apps, data and media files, and two, I don't think that it would work anyway. According to others on the internet who have reported the same problem, even a replacement phone hasn't fixed the problem. So with that in mind, I again uninstalled my corporate account, and had the IT department delete my Exchange account as well. Later, we both re-established the account, and it still didn't work.
Finally, last night, the 2.2.2 update was pushed to my phone, and I thought, "Yes! At last, this could be the fix I've been waiting for!" But no such luck. Calendar still empty, and won't sync. I'm very disappointed. I need to access and manage my calendar while I'm on the go, so this is really affecting me. If anyone comes across the solution, PLEASE post. Thanks.
GQMoneySmooth,
I we must have been talking to the same reps at VZ. They could not get their mind around syncing directly with exchange.
I still have not found resolution to this problem either. I have even been lucky enough to have VZ replace my phone with another fascinate. Still the same problem.
I have installed Touchdown as means of getting my calendar info. It works but I HATE it.
I came really close to rooting and installing another ROM on my phone but I just don't have the time or energy to do this now. Minimally it IS functional...
Good luck and maybe someone smarter than us can figure out a way to get the native calendar working!
So I am wondering how my new GT will work with my one google account and my Evo.
For example, when I fist started up the GT it asked if I wanted to sync my google account, which I did. I then noticed that it put a bunch of my existing apps from my Evo onto my GT. So I now assume that any app that I have purchased on Evo in my Google account can be installed on my GT & Evo, is this correct?
Are there any disadvantages to using the same google/gmail account on both my GT and Evo? I would hope that using one account on both devices would mesh well and not cause any issues.
I was then also wondering if I should setup a new google/gmail account and leave my gmail account off just in case I let my wife/daughter use the GT. At first I liked the idea of using one account on both but now maybe not, but then I would have to buy all new apps again?
Guess I am just looking for some opinions/ideas on a good way to use both my Evo and GT together.
Thanks
Using one google account between both of your devices won't cause any problem whatsoever. I've been using the same google account on my phone and my tab (first 7" and now 10.1") for about 6 months without issue.
The Android Market (and Amazon App Store) track by both account and by device. I've managed my Evo and two Tabs under the same Gmail account without any issues.
Its the best way to do it. I have a personal email address "****@zakeen.com" that I send through gmail account and I use the gmail program on all my devices.
I was at the airport waiting for someone to come out and I had my phone there, I was writing an email to someone and the person I was waiting for came out, I just turned my phone off. It saves it automatically in the draft folder and later arriving at the hotel I turned my Tablet on and the email I half wrote was on the top of the Gmail account and I just had to finish the last sentence and send it. Did not have to go back to the same device.
Also I think for the future it will be better, like renting movies and that. I dont know much about it but I am sure it will be linked to account then rather device. So you have access to all your things related to your account for easy syncing.
Its all in the cloud. You could have your singular google account synced across as many devices as you'd like I think. If you go to market.android.com you can choose which device you install apps on.
Thanks for the responses everyone, it def seems best to just use one google account. Unless of course you don't want your significant other to see your emails and gtalk messages. Not that I have anything to hide!
Oh yeah, what about GTalk? Will IMs go to both the phone and GT or is that only one login at a time?
You could definitely have IMs go to both devices simultaneously if you're logged in on both.
Little frustrated with the Motorola Atrix and wanted to see if anyone had any suggestions.
I am having an issue with SMS messages going to the wrong individual or starting a second threaded conversation with the same contact even though there is only one instance of this contact and one phone number attached. It's very similar to the reported issue 9392 that was supposed to be addressed sometime a while back.
This is my second Atrix and I have experienced the problem on both handsets. My first purchase was back in April of this year and within weeks that problem started to occur. I had tried various custom ROMs and SMS applications - but they all had the same issue.
The second handset was just received this week. I have gone through and completely cleaned up any duplicate contacts and exported them all to a CSV file and re-imported in hopes of finding a culprit contact. I am syncing with Exchange 2007, but had disabled Google Contacts, MotoBlur, Blah, Blah. Now I am only syncing contacts with Google and mail and calendar with Exchange.
I have completely reset the device and running full stock ROM with no applications installed outside of what is included in the image with the phone. Since a majority of my communication is via SMS on my phone - it has become a big hassle. I just get tired of having to apologize and explain my misguided text over and over again.
I have tried several 3rd party SMS apps and all have the same issue.
Anything you guys could suggest would be greatly appreciated. The only thing that I could possibly think of that I have not done is replace the SIM card which is one I got with my first iPhone a few years back.
**Note: I have a WP7 running Mango that does not have this issue.
I'd be leaning toward a bad sim. Why don't you just go to your carrier and get a new one? AT&T has never charged me for a replacement sim. Just explain your issue and that you've tried all other avenues to correct the problem.
For the duplicate thread I was able to solve with
http://forum.xda-developers.com/showthread.php?t=1210840
others said it didnt work if they were syncing facebook contacts.. I dont sync
contacts with anyone but gmail contacts.
but here is the basis of the fix that worked for me
Ok I think I solved it my last solution wasn't did not continue to work.
your contacts need to be stored / saved as
this format +12223331234 and some work with just 2223331234
but all work with the first (so far)
(111) 222-3333, +1-111-222-3333 both fail
if you look how the sms db stores them its like the format first mentioned and when using that format there are no duplicates
Click to expand...
Click to collapse
Well, I tried to replace both the SIM and reformatted the numbers as suggested.
However, neither of those worked - so I dug a little more and narrowed it down to Motoblur and adding accounts under it.
I did find that if I did a hard reset of my phone and then used a new email address to setup a 'New' MotoBlur account (since you can't delete or reset an existing one) and then did not add accounts under MotoBlur - the issue resolved itself.
I still added a google account and exchange account - but everything else, like facebook, I downloaded the application to avoid MotoBlur from aggregating information into.
Hope that makes some sense and thanks for the reply.
I work for a government organization that uses android phones to sync with exchange. I currently have a customer with a Thunderbolt who has synced the mail, contacts, and calendar to exchange. The issue I'm having trouble resolving is that current month appointments sync fine, however anything older than a month, will only show reoccurring appointments. The customer claims they were there before, however I cannot confirm this. Anyone know of issues with exchange and this phone that would cause this problem. I'm an avid android user myself, however I'm not familiar with all the issues related to this phone.
SoCGHOST said:
I work for a government organization that uses android phones to sync with exchange. I currently have a customer with a Thunderbolt who has synced the mail, contacts, and calendar to exchange. The issue I'm having trouble resolving is that current month appointments sync fine, however anything older than a month, will only show reoccurring appointments. The customer claims they were there before, however I cannot confirm this. Anyone know of issues with exchange and this phone that would cause this problem. I'm an avid android user myself, however I'm not familiar with all the issues related to this phone.
Click to expand...
Click to collapse
We've used HTC THunderbolt and HTC Droid Incredible 2 phones with exchange 2003 and 2010. It seems that there's a couple serious bugs in HTC's implementation of their calendar/task sync. The main problem we see is that appointments and tasks don't get updated once they're initially synced.
I've spoken to HTC (who is useless) and VZ doesn't seem to understand the issue. Frustrating.
THe touchdown application works, but I personally find it to be clunky.
Sorry that I don't have better news for you. Please keep this thread updated should you find a solution!!
The sync itself seems to work fine, it will update the calendar with new appointments via push messages. The problem is though old appointments drop unless they are reoccurring. Using a third part app from the market may not necessarily work for our customers since their accounts are business accounts, that the organization pays for.
SoCGHOST said:
The sync itself seems to work fine, it will update the calendar with new appointments via push messages. The problem is though old appointments drop unless they are reoccurring. Using a third part app from the market may not necessarily work for our customers since their accounts are business accounts, that the organization pays for.
Click to expand...
Click to collapse
Good to hear that sync is working better for you than it is for us. I didn't mean to imply that you should use a third party service. I'm suggesting sticking with exchange but using Touchdown on the handheld to get the calendar items.
From memory, I think there might be a setting on the Thunderbolt to specify how long in the past calendar items show for. I think it's under sync settings (but I don't have a device to check it on).
I saw a setting for mailbox retention but not for the calendar. Touchdown would be fine except its a payed app. The free version is only a 30 day trial. I tried the normal remove and re-add account, this works 99% of the time on other android phones, but no joy. I have a feeling there is something in Android that limits the amount of past appointments, I just can't find any documentation on it.