[Q] S6 Edge screen isn't hard? - Galaxy S6 Edge Q&A, Help & Troubleshooting

I can press it with my finger and it sinks like plastic.
Does it happen with yours guys?

Anibaaal said:
I can press it with my finger and it sinks like plastic.
Does it happen with yours guys?
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Click to collapse
Does not happen with me

That sounds very strange. Sounds like a defect to me. I suggest you either contact Samsung or the seller. I have never had that type of issue.

Does it happen in the back of your phone? It's also made of gorilla glass.

Related

s3 screen coating coming off?

Hi,
Had anyone had this problem it looks like the screen coating has come off only in the middle of the screen...sorry for crappy pic
Thanks
Cant see a damn thing with that picture. Didn't have that issue but I guess if it is very visible..you can always send it back to samsung
ivanlmh said:
Cant see a damn thing with that picture. Didn't have that issue but I guess if it is very visible..you can always send it back to samsung
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theres a faint circle in the middle that doesnt rub off - i think the coating may have worn of in this area
jfi2ee said:
Hi,
Had anyone had this problem it looks like the screen coating has come off only in the middle of the screen...sorry for crappy pic
Thanks
Click to expand...
Click to collapse
I also have this problem, my phone has been looked after very well, never been dropped, has a nice soft rubber case and is always kept in my pocket by itself, no keys, wallet, anything, so there's no chance of it ever being scratched yet even though I have taken every precaution to keep it in perfect condition, I noticed a tiny little mark on the screen, I cleaned the screen with my sun glasses microfibre cloth but could still see this mark, after feeling the screen I noticed there was actually an edge to the mark, it was as if the screen had some sort of coating and that had blistered off, is the best way to describe it. God knows how or what caused it, like I have said I really look after my phone, I still have a sgs1 in perfect condition. It's a bit annoying that this has happened but I am more worried that more of this coating will peel off over time. I was just wondering how your phone is now or if you managed to send it back at all?

Face pressing keys while on the phone.

As the title says. This is the only thing I dislike about this phone. Other than that it is perfect. Anyone know how to make it recognize my face better while on the phone? It's always pressing keys and its a pain for people on the line.
Make sure your face covers the proximity sensor or buy the flap for it that they show in the commercials. You can talk with the screen covered.
I've made it so I almost never actually touch the screen with my skin because of that nice little cover. My screen is pretty and clean still.
Sent from my fancy device thingy.
zeroshadow21 said:
Make sure your face covers the proximity sensor or buy the flap for it that they show in the commercials. You can talk with the screen covered.
I've made it so I almost never actually touch the screen with my skin because of that nice little cover. My screen is pretty and clean still.
Sent from my fancy device thingy.
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Click to collapse
i use the s3 case from samsung that covers the screen whist talking. its nice
Hit power button before putting up... Won't disconnect the call and no face pressing.
Sent from my SCH-I605 using Tapatalk 2
Are you using a case? I've never had this issue with a naked Note2.
At first I did because I held it at a weird angle. Honestly it's probably just the way it's being held.
Sent from my fancy device thingy.
koreankabachy said:
Hit power button before putting up... Won't disconnect the call and no face pressing.
Sent from my SCH-I605 using Tapatalk 2
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Click to collapse
Thank you..
Everyone else I had the flip case and it was a pain to keep flipping the cover when I wanted to do something. I switched to a rubber thingy to protect it from falls.

What is this? :)

Any idea what is that on my phone's screen?
Not possible to clean. only visible when the surfaces is wet..
nsx82 said:
Any idea what is that on my phone's screen?
Not possible to clean. only visible when the surfaces is wet..
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Click to collapse
air gaps? remove the screen guard and check once again. :good:
sriram231092 said:
air gaps? remove the screen guard and check once again. :good:
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Click to collapse
I don't have any screen protector, the glass itself looks like deeper somewhere... ONLY IF WET.. The phone few weeks old... Its already my second s3 phone, because the first went wrong. I dont wan't to send back again... I can live with it... I just curious is someone else experienced same thing with gorilla glass?
Looks like something is wearing off the glass, seen an effect similar on a Panasonic toughbook with an early touch screen and anti-glare coating that wore away. Afaik the glass on these phones doesn't come with any protective coating so I'd try cleaning it all off, what ever it is.
Edit. Just read your post again, did you get replacement phone from Samsung or another source? Maybe replacement screen fitted with non-standard glass?
Is it inside or outside? Its hard to tell from the picture.
If inside, it could be the glass coming away from the LOCA (liquid ocular clear adhesive) that sticks the glass to the screen
Sent from my GT-I9300 using Tapatalk 2
boomboomer said:
Looks like something is wearing off the glass, seen an effect similar on a Panasonic toughbook with an early touch screen and anti-glare coating that wore away. Afaik the glass on these phones doesn't come with any protective coating so I'd try cleaning it all off, what ever it is.
Edit. Just read your post again, did you get replacement phone from Samsung or another source? Maybe replacement screen fitted with non-standard glass?
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I got my replacement phone from a retailer where originally i bought the first phone, but i saw strange "damages" on the phone from the very first time.. Hard to say as damage.. but for example the screen was look like dirty between glass and bezel (or some very thin white rhing was there)... another is a thin chrome-like paint layer missing on 3-4mm at the rear camera corner.. But the phone came in an original SEALED box.. so everything was look like a factory one.. I dont think the retailer shop playing with me... but this phone really looks like a refurbished. So i donno.. I was searching on the internet about gorilla glass problems but i didnt see anything like this...
rootSU said:
Is it inside or outside? Its hard to tell from the picture.
If inside, it could be the glass coming away from the LOCA (liquid ocular clear adhesive) that sticks the glass to the screen
Sent from my GT-I9300 using Tapatalk 2
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its hard to say for me also.. I guess its maybe outside, and something like the glass is deeper. This all not so visible, I just noticed today and i using the phone more weeks now... I just noticed that I always see the same "pattern" when the screen a litle bit wet or has some fat on the top from my finger... If i clean it up as its possible, you cant see at all, just from certain viewpoint - also very transparent..
The picture that I uploaded is brighted up with photoshop, and i was breath on the screen.. But always the same pattern comes back.. I cant do anything.
Strange.... I can live with this problem. However I was paying the same money like anybody else who got a faultless phone...
Just realy curious, maybe someone already has same experience...
As stated earlier in the thread, I would hazard a guess it's the glass separating from the loca.
When I replaced my own glass parts looked like that as I begun the separation.
Sent from my GT-I9300 using xda app-developers app
GG2 has an oleophobic coating than can wear with time,I reckon what you are seeing is the side swipe wear areas from where you scroll home screens
slaphead20 said:
GG2 has an oleophobic coating than can wear with time,I reckon what you are seeing is the side swipe wear areas from where you scroll home screens
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Something can be true here, because that area takes the fat faster.. If i pull over a wet paper on the screen, on this place will be more water than the other part of the screen, where just little bubbles. In this area will be a continous "water-spot"..
However i dont think i can wear down in 2-3 weeks...
nsx82 said:
Something can be true here, because that area takes the fat faster.. If i pull over a wet paper on the screen, on this place will be more water than the other part of the screen, where just little bubbles. In this area will be a continous "water-spot"..
However i dont think i can wear down in 2-3 weeks...
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Click to collapse
Well I have seen reports of this wear popping up at fairly regular intervals.....I think, as with metals, some people's sweat/oil just reacts with the coating possibly
I thinking now: it was maybe come citric acid on my fingers at my workplace. although that must be visible almost everywhere on the screen. I used more than a year long a galaxy nexus in the same conditions. there i did never see anything like this.
i think if the coating is missing on my phone, it was missing already in the box...
do you think is that possible to replace the missing coating with any aftermarket spays? maybe i'll give a try for it if someone has experience with...
Sent from my GT-I9300 using xda app-developers app
nsx82 said:
I thinking now: it was maybe come citric acid on my fingers at my workplace. although that must be visible almost everywhere on the screen. I used more than a year long a galaxy nexus in the same conditions. there i did never see anything like this.
i think if the coating is missing on my phone, it was missing already in the box...
do you think is that possible to replace the missing coating with any aftermarket spays? maybe i'll give a try for it if someone has experience with...
Sent from my GT-I9300 using xda app-developers app
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Click to collapse
I doubt it, my advice would be to learn a lesson, put a screen protector on.......and keep it on. Personally, a screen protector is the first thing I do to any phone, along with a flip case......not to everyone's taste but I've never broken or scratched a phone yet!
nsx82 said:
Something can be true here, because that area takes the fat faster.. If i pull over a wet paper on the screen, on this place will be more water than the other part of the screen, where just little bubbles. In this area will be a continous "water-spot"..
However i dont think i can wear down in 2-3 weeks...
Click to expand...
Click to collapse
I have an issue on the same lines.. In a dark room against the backlight, I see dark spots on the screen.. though they are not there when the screen is lit..
I am thinking of taking the phone to the service center..
srv.abhishek said:
I have an issue on the same lines.. In a dark room against the backlight, I see dark spots on the screen.. though they are not there when the screen is lit..
I am thinking of taking the phone to the service center..
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Yes i thinking on too, but in this case i get no replacement phone, and have to wait again around 2 weeks for the service, then start installing again everything.... I only do this with my phones in this year untill now. Suffering enough.. My prevoius phone (galaxy nexus) has an emmc bug, this is why i was trying to put another kernels, roms, etc.. finally was dead... then i bought the galaxy s3 that i used only for a day long because was stuck in earphone mode. - sending back, waiting again for another phone, now i have this.. at least works, but looks ****...
All my phones was Samsung, but i getting lost my confidence with this name... I think next time i will buy something else...
srv.abhishek said:
I have an issue on the same lines.. In a dark room against the backlight, I see dark spots on the screen.. though they are not there when the screen is lit..
I am thinking of taking the phone to the service center..
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Click to collapse
That's nothing to do with this thread, search for information on OLED screens - it is supposed to be like that.
---------- Post added at 02:04 PM ---------- Previous post was at 02:00 PM ----------
nsx82 said:
Yes i thinking on too, but in this case i get no replacement phone, and have to wait again around 2 weeks for the service, then start installing again everything.... I only do this with my phones in this year untill now. Suffering enough.. My prevoius phone (galaxy nexus) has an emmc bug, this is why i was trying to put another kernels, roms, etc.. finally was dead... then i bought the galaxy s3 that i used only for a day long because was stuck in earphone mode. - sending back, waiting again for another phone, now i have this.. at least works, but looks ****...
All my phones was Samsung, but i getting lost my confidence with this name... I think next time i will buy something else...
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I would suspect that your 'new phone from a sealed box' was in fact a reconditioned unit with many thousands of hours use, hence why the screen coating is worn away.
Unless your citric acid solution was very strong, like you have holes in your fingers as well, I doubt this would cause it.
Again, best advise is to fit a £1 screen protector - it can save you from more than just scratches.

Crystalusion or liquid-armor screen protection ?

Have you ever tried this kind of liquid screen protection ? Did you get good results or is it just a placebo effect ??
Crystalusion
Liquid-Armor
I want to know about it too.
Does the phone still feel the same once its applied? or does it feel different? Like a rubber like coating is on top of it.
KyleSforza said:
I want to know about it too.
Does the phone still feel the same once its applied? or does it feel different? Like a rubber like coating is on top of it.
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Click to collapse
+1
nreuge said:
Have you ever tried this kind of liquid screen protection ? Did you get good results or is it just a placebo effect ??
Crystalusion
Liquid-Armor
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Click to collapse
With the Liquid Armor,I found a video of some guy who drags a phone with his motorcycle and the phone screen was fine afterwards so I guess it really does work.
https://www.youtube.com/watch?v=sp_l7Q9rJ4Y
Tesep said:
With the Liquid Armor,I found a video of some guy who drags a phone with his motorcycle and the phone screen was fine afterwards so I guess it really does work.
https://www.youtube.com/watch?v=sp_l7Q9rJ4Y
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Click to collapse
I hardly believe this video.
Anyway, I have ordered the Spigen Z2 protector (tempered glass)
I tried it with my htc one, I can't really tell if it worked or not. I don't have any scratches on the glass or the metal back, but I usually take really good care of it, so who knows?

Smudge on display

Hello, I have a weird smudge on the top of the screen. Noticed it only yesterday.
When I wipe it off with a microfiber cloth it disappears but then when I wipe my finger in that area it shows again.
What could it be? Picture attached.
s0nixx said:
Hello, I have a weird smudge on the top of the screen. Noticed it only yesterday.
When I wipe it off with a microfiber cloth it disappears but then when I wipe my finger in that area it shows again.
What could it be? Picture attached.
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Click to collapse
Its a small thing, but considering the cost of these devices I would try to return it you can.....glad it doesn't show up in the middle of the screen or anything - but I know if that were my phone I would see it constantly and it would bug the hell out of me...Good luck
regarding what it is - to me, it looks like it is not 'glued' or sealed properly in that location - I don't know for sure of course, but it does seem to appear lt is not sealed correctly in that area...
Maybe oleophobic coating got off?
blackcyxx21 said:
Maybe oleophobic coating got off?
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Phone is 6 days old.
Do you think I can claim warranty?
s0nixx said:
Phone is 6 days old.
Do you think I can claim warranty?
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I would go there and try, but I think you can.
blackcyxx21 said:
I would go there and try, but I think you can.
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Click to collapse
Ok I left the phone at the service center. Will see if I get a new one. They said they need to contact Samsung to approve it but since the phone is only 1 week old they are positive I would get a replacement.
So yesterday I got a new phone and the same thing is still present in exactly the same spot. A little smaller but clearly visible. I don't know what to do... If I get another replacement phone I guess the same issue will still be present...
Can anyone look at the same spot rub a finger along and see if they have this?
s0nixx said:
So yesterday I got a new phone and the same thing is still present in exactly the same spot. A little smaller but clearly visible. I don't know what to do... If I get another replacement phone I guess the same issue will still be present...
Can anyone look at the same spot rub a finger along and see if they have this?
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Click to collapse
Damn dude. Look real close. Its the same screen but they made it worse. I dont think its oleophobic coating wear. It appears the top layer is trying to seperate from the rest of the display.
Did you verify the IMEI changed?
I've checked my device and I don't have that
But yeah, it looks like they didn't try to fix your phone at all
Scott said:
Damn dude. Look real close. Its the same screen but they made it worse. I dont think its oleophobic coating wear. It appears the top layer is trying to seperate from the rest of the display.
Did you verify the IMEI changed?
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Click to collapse
It's a new phone that was factory sealed. The colour is even different. When I wipe it clean it disappears but after rubbing with a finger a few times it reappears again.
s0nixx said:
So yesterday I got a new phone and the same thing is still present in exactly the same spot. A little smaller but clearly visible. I don't know what to do... If I get another replacement phone I guess the same issue will still be present...
Can anyone look at the same spot rub a finger along and see if they have this?
Click to expand...
Click to collapse
First of all, do not get offended, but do you wash your hands? How in the earth do you get the display on both phones so dirty, it seems at it does not have any oleophobic coating at all? Try to wash the phone in clear water, and see if the problem is still there. Also wash your hands, and try not to make the phone dirty, I have never seen so much dirt on a phone overall!
I returned an s9 plus that had this exact same issue. I thought it was me
arnes_king said:
First of all, do not get offended, but do you wash your hands? How in the earth do you get the display on both phones so dirty, it seems at it does not have any oleophobic coating at all? Try to wash the phone in clear water, and see if the problem is still there. Also wash your hands, and try not to make the phone dirty, I have never seen so much dirt on a phone overall!
Click to expand...
Click to collapse
Sorry, but are you making fun of me? I wash my hands multiple times during the day but unfortunately, I have sweaty fingers so what can I do? It's summer. Do you think you can keep your phone in the same condition as you took it from the box? That way you need to clean it every 10min... Washing does nothing however when you wash it water stays in that spot meaning there's no coating in that area.
Also, I went to my electronics store to check the devices on display and sure enough one had the same issue in the same spot. 100% lottery and manufacturing defect + horrible QC from Samsung.
The only way I see to resolve the problem is to apply a screen protector but personally, I hate them so I think I'll have to live with it. A replacement won't fix the issue and could even make it worse.
Like I said it's a lottery.
I was not making fun with you, I am sorry if it did seem like it. I understand sweaty fingers on summer time, but the phone is also on the bezels with something on it (dust or some particles), that is the reason why I mentioned it. Also, your both phones from the pictures look anyway waaay to smudgy all over the display, for me it is like the oleophobic coating is not there at all. I also have sweaty fingers and such but never, never had a display or phone looking like that, so it is for sure a manufacture defect.
As for the replacement unit, why do you think that it wont fix the issue and probably would make it worse?
If I was in your situation I would take it back and request a third device which does not have that fault. I have seen many S9/+ devices but none of it had such issue.
All of my phones have this. For me, its the diamond stud I wear on my left ear. Doesnt scratch but puts a "mark" on all my phones in the exact same place. Clean off looks fine, run greasy finger and they all smudge on the same spot. Most likely the diamond earring rubs off the invisible coating.
Ask for another replacement. This is unacceptable for a premium device like the s9+.
I only hit reply so I could ask how dirty are you, but I see someone has already beat me to it. No problems with my screen.. not to mention it's older than yours and cleaner without me doing anything.

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