Hi guys. I have a problem with my hero. I was jogging one week ago and I had the phone in my pocket. And the rain came, I start running back home and I forget about the phone. When I got home the phone was all wet and had a lot of water inside. I tried to dry it up but the nothing. Today I got the phone back from a guy who rapiers phones. He manage to dry it up. The phone is opening until the first screen were is written "HERO", but it`s not going any further. That guy said that the phone needs a new software, but he does`t have a cable to connect to his computer. And when I gave him the phone I didn`t gave him the usb cable. Now I`m trying to connect the phone to my laptop to install a new soft but it`s not connecting. The orange led it`s on ( showing that it`s charging ), but the HTC sync does`t find the phone to connect with him. Any ideas? I would be grateful.
Could you provide us with some more information?
Was the phone rooted? Is there a custom rom installed?
ROMS don't get broke that easely by themself.
ltraddical said:
Could you provide us with some more information?
Was the phone rooted? Is there a custom rom installed?
ROMS don't get broke that easely by themself.
Click to expand...
Click to collapse
yes the phone was rooted , it had the 2.1 official update from VillainROM, and the latest radio : update-hero-radio-63.18.55.06OU_6.35.15.01-signed.
I tried as well to open in the boot menu by holding down the home key and the power button, but remains stuck at the first screen "HERO".
Doesnt sound promising im afraid.
1. Try fastboot devices after booting with back and power held down.
If it enters white screen and shows on pc, all is not lost.
Otherwise,
2. Put phone in bag of uncooked rice for 2 days. Or even better is to put it in sealed bag with silica gel sachets for 2 days
This should really dry it out. Failing that, you are looking at opening the phone, as i am sure the water damage stickers are voided now.
anon2122 said:
Doesnt sound promising im afraid.
1. Try fastboot devices after booting with back and power held down.
If it enters white screen and shows on pc, all is not lost.
Otherwise,
2. Put phone in bag of uncooked rice for 2 days. Or even better is to put it in sealed bag with silica gel sachets for 2 days
This should really dry it out. Failing that, you are looking at opening the phone, as i am sure the water damage stickers are voided now.
Click to expand...
Click to collapse
i tried fastboot. It`s entering the white screen but still the HTC sync doesn't do nothing. dammit
This was my question before I converted it into a tutorial:
Sorry if this question was posted before (I did ask this in the NOOB-FRIENDLY thread, but didn't get a constructive answer)
My Xperia Neo V dropped into water.
Dried it with rice for a whole day and turned it on. Success! Was able to even play games.
Then I sent it for charging. (Battery was 8%)
5 mins later, it died.
Responds by entering flashmode after blinking red LEDs (3 I think), so I flashed stock.
Still couldn't start, so I sent it for charging (No response either after some hours)
I abandoned it and switched to a Galaxy Ace...until now....
Connected it to PC a month later.
It blinks red LED continuously, unplugged it and plugged it to a charger. No LED response whatsoever.
Plugged to PC again and POOF! Magic.
Detected by PC as my old MT11i :'D
LED is green, can do file exploration. Buttons are lit, vibrates when I press shutter button. No sound with the volume buttons
So the verdict...
CAN I STILL REVIVE MY NEO V?
IS MY DISPLAY DAMAGED?
This tutorial was made possible by @xange and @georgeiulian89. Thanks!
Usually when you drop your phone, you would be doomed. Or so you thought. With this tutorial, you can save A LOT of money buying a new phone or repairing the wet phone!
HOWEVER, I CANNOT GUARANTEE THAT YOUR PHONE CAN REVIVE. THIS WORKED FOR ME (SHALLOW DIP IN WATER). YOU MIGHT ALSO NEED A NEW BATTERY (IF YOU THINK YOU CAN REVIVE IT)
Steps(suggested by xange, proved):
1. Remove your phone from the water source IMMEDIATELY! (duh) DO NOT ATTEMPT TO SWITCH IT ON OR PRESS ANY BUTTON.
2.Remove the battery, SIM and micro SD cards.
3.Dry the body with a dry cloth. Try not to use tissue paper as it will leave residue.
4.Disassemble the phone, all the way to the motherboard. I used a small slotted screwdriver (the one with only one edge)as there are screws shaped like stars. If you have that type of screwdriver you can use it. Similar disassembly video here: www.youtube.com/watch?v=ginuDIeNCs8
WARNING: INTERNAL PARTS ARE VERY SENSITIVE TO STATIC, METAL,ETC. BE CAREFUL. ALSO REMOVE THE CONNECTIONS TO THE FRONT COVER AND DIGITIZER (display) BEFORE REMOVING THEM.
5.Direct a blowing fan to all the internal parts to dry them. Keep the screws and parts in an accessible area. Leave it for 30 minutes. DO NOT DRY IT WITH A HAIRDRYER. YOU ARE JUST TRYING TO SCREW YOUR PHONE.
6.Reassemble the phone and insert the battery ONLY. NOTE: Make sure the ribbon connector is clean before connected, if dust (or any tiny electric conductor) sticks on the connector while connecting them, you will have high chancesof damaging the phone. Then, switch on the phone. If not,
A) CHARGE IT: Your phone battery might be 100% dead(until normal charging can't power it on). For me I pressed and held the Back button while plugging the charger into the phone (Flashmode). The LED should blink red and eventually, green. This is when normal charging starts.
B) REPLACE THE BATTERY: You'll need to do so especially when the (once)white area near the connectors of the battery has turned red, indicating battery damage.
C) SEND IT TO A (optional: AUTHORIZED) SERVICE CENTER: Out of luck. This is the furthest I can help.
ALTERNATIVE DRYING METHODS:
A)PUT IT IN RICE FOR A DAY: NO, Asians won't come to repair your phone. Rice acts like silica, which absorbs moisture like sponge. I suggest you disassemble the phone first as rice might get into the small holes around your phone.
B)SOAK IN ALCOHOL, THEN PUT IT OUT: Disassemble it first, too. Though I haven't tried this method, there are those who have proved it to work.
C) RADIATOR DRYING (suggested by georgeiulian89): I've turned it off,i've removed the back cover, took out the battery, sim card and sd card, and i've put the phone on the radiator (i've put a towel between the phone and the radiator and i've placed the phone on the towel). I've left the phone about two hours to dry, and then i've inserted back the sim, sd card and the battery and turned it on.
C)DRY IT WITH A HAIRDRYER: NO. RISKY METHOD. Water will evaporate, then condense back somewhere once you've done hairdrying your phone it will condense back. I tried it and it condensed on my phone's camera lens. (It's a hairdryer, not a phonedryer!)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Hope this tutorial helps those out there whose phones have went swimming (or diving)
THANK ME IF I HELPED
Jessss
Sent from my Xperia Neo V using XDA Premium 4 mobile app
karanrajkapur said:
Jessss
Sent from my Xperia Neo V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If you mean yes, then HOW?
fenzo3 said:
If you mean yes, then HOW?
Click to expand...
Click to collapse
What i believe is you've broken your battery and i didn't get anything what you asking about the display. It doesn't light up or what???
Sent from my Xperia Neo V using XDA Premium 4 mobile app
I dropped my Xperia Neo into water for 3 times, yet still operable, i mean, it survived 3 times of dropped into a pail of water, NO JOKES! .
What you should do is, the moment you dropped your phone into water, pick it out of water immediately, open the back cover and take out the battery immediately to prevent further electric short circuit. You will need some small tool to open every single screw to get the mother board come out (careful when unplug those ribbon sockets, if it breaks, you may have to pay to replace it) and dry (using hair dryer?) every single spot in the phone, except the screen, the screen should be tightly seal and should have no water enter into it. maybe the rubber physical buttons you have to take out and dry it too. (DON'T open the screen no matter what happen, unless water really enters the screen, or else the dust enter and stick at the screen you will have a REALLY HARD TIME { i mean it } to clean those dust out of the screen) confirm everything is dried and then assemble it. (from here onwards, it is a luck test whether you still able to save your phone or not, a line between hell and heaven) Put in your battery, It is normal you may not able to turn on your phone at first, give it a charge about 20 minutes and leave it there (red LED may blink repeat-ly for a while and you will not able to turn it on, just leave it) then switch it on, If you still can't turn it on, try change the battery. If symptom persist, god bless you, i tried my best helping you. ( it means it may not 100% probability to save your phone, but it is a way i did to save my phone)
Eventhough my phone survived dropping into water for 3 times, but it has some problems now, a random one, the phones get really really hot for no reasons for a short period (about 1 hour to 2 days) the heat comes from the motherboard after my inspection, maybe some water droplet enter into the chips and causing electric short circuit?
Good luck.
xange said:
I dropped my Xperia Neo into water for 3 times, yet still operable, i mean, it survived 3 times of dropped into a pail of water, NO JOKES! .
What you should do is, the moment you dropped your phone into water, pick it out of water immediately, open the back cover and take out the battery immediately to prevent further electric short circuit. You will need some small tool to open every single screw to get the mother board come out (careful when unplug those ribbon sockets, if it breaks, you may have to pay to replace it) and dry (using hair dryer?) every single spot in the phone, except the screen, the screen should be tightly seal and should have no water enter into it. maybe the rubber physical buttons you have to take out and dry it too. (DON'T open the screen no matter what happen, unless water really enters the screen, or else the dust enter and stick at the screen you will have a REALLY HARD TIME { i mean it } to clean those dust out of the screen) confirm everything is dried and then assemble it. (from here onwards, it is a luck test whether you still able to save your phone or not, a line between hell and heaven) Put in your battery, It is normal you may not able to turn on your phone at first, give it a charge about 20 minutes and leave it there (red LED may blink repeat-ly for a while and you will not able to turn it on, just leave it) then switch it on, If you still can't turn it on, try change the battery. If symptom persist, god bless you, i tried my best helping you. ( it means it may not 100% probability to save your phone, but it is a way i did to save my phone)
Eventhough my phone survived dropping into water for 3 times, but it has some problems now, a random one, the phones get really really hot for no reasons for a short period (about 1 hour to 2 days) the heat comes from the motherboard after my inspection, maybe some water droplet enter into the chips and causing electric short circuit?
Good luck.
Click to expand...
Click to collapse
I followed a disassembly video for the Neo, but unfortunately the Neo V has a slightly different assembly, so I could not remove the screen to get access to the motherboard. Also, before I put it in rice, I tried to turn it on (Sony said it was water-resistant) after 12 hours in rice. The screen went all weird but I could hint the LegacyXperia kernel logo. That was before my phone booted up normally, and died upon charging.
For your heat problem, perhaps rust? Water should have evaporated from the heat and condensed everywhere in the motherboard.
Would soaking it in alcohol help?
fenzo3 said:
Sorry if this question was posted before (I did ask this in the NOOB-FRIENDLY thread, but didn't get a constructive answer)
My Xperia Neo V dropped into water.
Dried it with rice for a whole day and turned it on. Success! Was able to even play games.
Then I sent it for charging. (Battery was 8%)
5 mins later, it died.
Responds by entering flashmode after blinking red LEDs (3 I think), so I flashed stock.
Still couldn't start, so I sent it for charging (No response either after some hours)
I abandoned it and switched to a Galaxy Ace...until now....
Connected it to PC a month later.
It blinks red LED continuously, unplugged it and plugged it to a charger. No LED response whatsoever.
Plugged to PC again and POOF! Magic.
Detected by PC as my old MT11i :'D
LED is green, can do file exploration. Buttons are lit, vibrates when I press shutter button. No sound with the volume buttons
So the verdict...
CAN I STILL REVIVE MY NEO V?
IS MY DISPLAY DAMAGED?
Click to expand...
Click to collapse
I guess that it's a problem with the battery, not with the display (probably the battery has been short-circuited). I dropped my phone (Xperia Neo) in water 3 days ago. I've took it out after about 10-15 seconds (this was the time until i've realised that it dropped). The phone was still working fine, it didn't shut down by itself. What i did: I've turned it off,i've removed the back cover, took out the battery, sim card and sd card, and i've put the phone on the radiator (i've put a towel between the phone and the radiator and i've placed the phone on the towel). I've left the phone about two hours to dry, and then i've inserted back the sim, sd card and the battery and turned it on. Gues what: it works without any problem, just like before the incident. You should check the water damage indicator on the battery (it's a white strip near the connectors of the battery). If it's white, the phone don't have any problem, but if it's pink or red, the phone was damaged by the water. Mine it's white, with some very little pink on the edge (before it was completely white).
georgeiulian89 said:
I guess that it's a problem with the battery, not with the display (probably the battery has been short-circuited). I dropped my phone (Xperia Neo) in water 3 days ago. I've took it out after about 10-15 seconds (this was the time until i've realised that it dropped). The phone was still working fine, it didn't shut down by itself. What i did: I've turned it off,i've removed the back cover, took out the battery, sim card and sd card, and i've put the phone on the radiator (i've put a towel between the phone and the radiator and i've placed the phone on the towel). I've left the phone about two hours to dry, and then i've inserted back the sim, sd card and the battery and turned it on. Gues what: it works without any problem, just like before the incident. You should check the water damage indicator on the battery (it's a white strip near the connectors of the battery). If it's white, the phone don't have any problem, but if it's pink or red, the phone was damaged by the water. Mine it's white, with some very little pink on the edge (before it was completely white).
Click to expand...
Click to collapse
Thanks for the tip but in all-summer Singapore we don't have radiators.
UPDATE: After following steps by @xange to reassemble and charge my Neo V, it BEAUTIFULLY WORKED!
The catch: Battery calibration problem, stuck at 100%. I'll figure a way out. Thanks a lot devs!
fenzo3 said:
Thanks for the tip but in all-summer Singapore we don't have radiators.
UPDATE: After following steps by @xange to reassemble and charge my Neo V, it BEAUTIFULLY WORKED!
The catch: Battery calibration problem, stuck at 100%. I'll figure a way out. Thanks a lot devs!
Click to expand...
Click to collapse
To get rid of 100% battery issue, you might just want to flash stock ftf in the first place, give it a full charge and then flash your desired driver.
Sent from my Xperia Neo V using XDA Premium 4 mobile app
fenzo3 said:
Thanks for the tip but in all-summer Singapore we don't have radiators.
UPDATE: After following steps by @xange to reassemble and charge my Neo V, it BEAUTIFULLY WORKED!
The catch: Battery calibration problem, stuck at 100%. I'll figure a way out. Thanks a lot devs!
Click to expand...
Click to collapse
try battery calibrator by zeppelinrox. i couldn't recall where he put the script. try search around XDA.... good luck.
---------- Post added at 09:26 PM ---------- Previous post was at 09:16 PM ----------
fenzo3 said:
This was my question before I converted it into a tutorial:
Sorry if this question was posted before (I did ask this in the NOOB-FRIENDLY thread, but didn't get a constructive answer)
My Xperia Neo V dropped into water.
Dried it with rice for a whole day and turned it on. Success! Was able to even play games.
Then I sent it for charging. (Battery was 8%)
5 mins later, it died.
Responds by entering flashmode after blinking red LEDs (3 I think), so I flashed stock.
Still couldn't start, so I sent it for charging (No response either after some hours)
I abandoned it and switched to a Galaxy Ace...until now....
Connected it to PC a month later.
It blinks red LED continuously, unplugged it and plugged it to a charger. No LED response whatsoever.
Plugged to PC again and POOF! Magic.
Detected by PC as my old MT11i :'D
LED is green, can do file exploration. Buttons are lit, vibrates when I press shutter button. No sound with the volume buttons
So the verdict...
CAN I STILL REVIVE MY NEO V?
IS MY DISPLAY DAMAGED?
This tutorial was made possible by @xange and @georgeiulian89. Thanks!
Usually when you drop your phone, you would be doomed. Or so you thought. With this tutorial, you can save A LOT of money buying a new phone or repairing the wet phone!
HOWEVER, I CANNOT GUARANTEE THAT YOUR PHONE CAN REVIVE. THIS WORKED FOR ME (SHALLOW DIP IN WATER). YOU MIGHT ALSO NEED A NEW BATTERY (IF YOU THINK YOU CAN REVIVE IT)
Steps(suggested by xange, proved):
1. Remove your phone from the water source IMMEDIATELY! (duh) DO NOT ATTEMPT TO SWITCH IT ON OR PRESS ANY BUTTON.
2.Remove the battery, SIM and micro SD cards.
3.Dry the body with a dry cloth. Try not to use tissue paper as it will leave residue.
4.Disassemble the phone, all the way to the motherboard. I used a small slotted screwdriver (the one with only one edge)as there are screws shaped like stars. If you have that type of screwdriver you can use it. Similar disassembly video here: www.youtube.com/watch?v=ginuDIeNCs8
WARNING: INTERNAL PARTS ARE VERY SENSITIVE TO STATIC, METAL,ETC. BE CAREFUL. ALSO REMOVE THE CONNECTIONS TO THE FRONT COVER AND DIGITIZER (display) BEFORE REMOVING THEM.
5.Direct a blowing fan to all the internal parts to dry them. Keep the screws and parts in an accessible area. Leave it for 30 minutes. DO NOT DRY IT WITH A HAIRDRYER. YOU ARE JUST TRYING TO SCREW YOUR PHONE.
6.Reassemble the phone and insert the battery ONLY. Then, switch on the phone. If not,
A) CHARGE IT: Your phone battery might be 100% dead(until normal charging can't power it on). For me I pressed and held the Back button while plugging the charger into the phone (Flashmode). The LED should blink red and eventually, green. This is when normal charging starts.
B) REPLACE THE BATTERY: You'll need to do so especially when the (once)white area near the connectors of the battery has turned red, indicating battery damage.
C) SEND IT TO A (optional: AUTHORIZED) SERVICE CENTER: Out of luck. This is the furthest I can help.
ALTERNATIVE DRYING METHODS:
A)PUT IT IN RICE FOR A DAY: NO, Asians won't come to repair your phone. Rice acts like silica, which absorbs moisture like sponge. I suggest you disassemble the phone first as rice might get into the small holes around your phone.
B)SOAK IN ALCOHOL, THEN PUT IT OUT: Disassemble it first, too. Though I haven't tried this method, there are those who have proved it to work.
C) RADIATOR DRYING (suggested by georgeiulian89): I've turned it off,i've removed the back cover, took out the battery, sim card and sd card, and i've put the phone on the radiator (i've put a towel between the phone and the radiator and i've placed the phone on the towel). I've left the phone about two hours to dry, and then i've inserted back the sim, sd card and the battery and turned it on.
C)DRY IT WITH A HAIRDRYER: NO. RISKY METHOD. Water will evaporate, then condense back somewhere once you've done hairdrying your phone it will condense back. I tried it and it condensed on my phone's camera lens. (It's a hairdryer, not a phonedryer!)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Hope this tutorial helps those out there whose phones have went swimming (or diving)
THANK ME IF I HELPED
Click to expand...
Click to collapse
add in: make sure the ribbon connector is clean before connected, if dust(or any tiny electric conductor) stick at connector while connecting them, you will have high chances to spoilt the phone.
Since last night I've been getting moisture detected on my note8.
But unlike other cases,this only happens when the phone is off and wont charge unless I put on.
Please i need help
brayne_lil said:
Since last night I've been getting moisture detected on my note8.
But unlike other cases,this only happens when the phone is off and wont charge unless I put on.
Please i need help
Click to expand...
Click to collapse
Hi there. It happened to me too. I tried everything and nothing worked. At the end I ordered an usb-c Board for the NOTE 8 from ebay for 7€ and replaced it. Because of the moisture error my Gear VR whould not turn on.
Anyway 7€ for the Board and 10€for the Glas Back Cover. I actually managed to save my original Backcover.
This obscure solution worked for me!
Same problem here. I tried a ton of fixes: new cables, new chargers, safe mode boot, USBDevice data wipe, Dalvik Cache wipe, full reset, etc. but none of them worked for me. Closest I got was holding down Bixby button on boot and then plugging in cable-- which would let me charge normally UNTIL I unplugged the first time; would always get moisture detected after that until next reboot....
UNTIL I found this solution in a single obscure Youtube comment:
1. Reboot
2. Plug in cable on first logo
3. Unplug when 1st logo goes away
4. Quickly plug in again on 2nd logo.
It worked like a charm for me. Now I have no issues.
This confirms to me that there was some odd software flag that was tripped. My guess is that there's a baseline voltage the phone measures for charging, and when the voltage is under that baseline, it throws a moisture error. I bet this sequence causes the phone to measure a new baseline, thus resetting the bad data that tripped the moisture flag previously.
Just a guess, but would make sense.
brayne_lil said:
Since last night I've been getting moisture detected on my note8.
But unlike other cases,this only happens when the phone is off and wont charge unless I put on.
Please i need help
Click to expand...
Click to collapse
My wife dropped her phone in water the other day and it was in there for probably 15-20 seconds fully submerged. I put it in a container of rice overnight and the following morning the screen came on but was green overlayed. I used a vacuum on the bottom charging and headphone ports to help draw out any remaining moisture that I could. I then put it in a bag of silica packets for a couple of hours. Upon removal it booted up fine with normal screen colors but wouldn't charge because of the Moisture warning. The phone worked fine for about an hour then the screen started wigging out and went blank... After a few rigorous smacks on my palm the screen came back on but it was lighter and lacking some contrast. Back into the silica it went overnight. This morning we plugged it in and it comes up to the charging lighting bolt but it won't turn on.. It keeps reverting to the lighting bolt. I'm thinking I may have to take it apart and clean the contacts in it. If I heat up the adhesive to remove the back cover, will it re-adhere, or will I need to replace the adhesive? If so, what would I use? I have double sided tape for those plastic film window kits.
I opened the phone up last night to clean the contacts and cables... After reassembly it doesn't do a single thing. Plugged in, button combos, rain dances... Nothing, not a peep or subtle vibration. Should I try again, or is something toasted?
x_orange90_x said:
I opened the phone up last night to clean the contacts and cables... After reassembly it doesn't do a single thing. Plugged in, button combos, rain dances... Nothing, not a peep or subtle vibration. Should I try again, or is something toasted?
Click to expand...
Click to collapse
If you get it going you'll find us here https://forum.xda-developers.com/galaxy-a20