In Sony xperia m4 aqua after a reboot the mobile strangely gone into "PROTECTED" screen and I tried to Authenticate using the gmail account which i gave when i am configuring the mobile for the first time. But the authentication says "invalid mailis/password", the gmail account login credentials are correct only. With no hope i found no solution to this problem even after resetting my phone. I hope the problem is caused by Android device manager or my xperia service. Kindly suggest me some solutions..
ps: i have attached a screenshot.
OMG! I got the same hereeeee! I've asking all around this but it seem no body cant fix it
I did factory reset, but it still there, I delete device on MyXperia on website, but nothing change
Someone please help!
Well, actually I accidentally wiped my device from my PC via the myxperia site and got into the same screen. Firstly I scared a little when I chose Authenticate I also got "wrong username/password" but after I connected to my wifi with Wi-Fi settings and chose Auth. again, I was able to give my google account creditentals and my phone rebooted ang started fine again.
Sony introduces my Xperia Theft Protection (MXTP) feature on Xperia M4 Aqua, C4 and Z4 Tablet that's why this happened.
Official Source - http://talk.sonymobile.com/t5/FAQ/My-Xperia-Theft-Protection/td-p/998346
What triggers Lockdown stage?
Firmware repair using PC Companion or any other FlashTools.
Doing a full factory/master reset.
Deleting the Google account used for enabling MXTP on the device.
Disabling MXTP in the settings menu and providing false details of Google account.
Removing the administrator rights of MXTP or deleting it.
Triggering Lockdown using MyXperia in a web browser (with the correct login credentials).
How to exit Lockdown stage?
Sign in with the Google account which was used at the time of enabling the MXTP.
ImAnurag said:
How to exit Lockdown stage?
Sign in with the Google account which was used at the time of enabling the MXTP.
Click to expand...
Click to collapse
I try to log in a thousand time but it said "incorrect username or/and password"
I'm 100% sure that i type exactly my Google Account
raymond016 said:
I try to log in a thousand time but it said "incorrect username or/and password"
I'm 100% sure that i type exactly my Google Account
Click to expand...
Click to collapse
As the guy said above, did you try connecting to Wi-Fi ? As the failed username/password issue got resolved when he connected to Wi-Fi
Exit lockdown using a Wi-Fi connection.
Most common scenarios:
• You have performed a master reset of your device
• You have performed a software repair using PCC or B4M
• You have erased your data using My Xperia in a web browser
To unlock:
Tap Wi-Fi settings in the lockdown screen > Connect to a Wi-Fi network and tap the back button > Tap Authenticate in the lockdown screen.
The following authentication is exactly as it is using a mobile data connection.
Good to know: If you tap Authenticate without connecting to Wi-Fi network you see a prompt informing you that you need to have a connection.
ImAnurag said:
As the guy said above, did you try connecting to Wi-Fi ? As the failed username/password issue got resolved when he connected to Wi-Fi
Exit lockdown using a Wi-Fi connection.
Most common scenarios:
• You have performed a master reset of your device
• You have performed a software repair using PCC or B4M
• You have erased your data using My Xperia in a web browser
To unlock:
Tap Wi-Fi settings in the lockdown screen > Connect to a Wi-Fi network and tap the back button > Tap Authenticate in the lockdown screen.
The following authentication is exactly as it is using a mobile data connection.
Good to know: If you tap Authenticate without connecting to Wi-Fi network you see a prompt informing you that you need to have a connection.
Click to expand...
Click to collapse
I did connect to wifi as you can see in my screenshot, i try 3 different wifi already!
raymond016 said:
I did connect to wifi as you can see in my screenshot, i try 3 different wifi already!
Click to expand...
Click to collapse
leave a comment here - http://talk.sonymobile.com/t5/FAQ/My-Xperia-Theft-Protection/td-p/998346
Official support can help you out
Same here. Even tried 1000 times to authenticate. I can take my phone ring from MyXperia site but can not do authentication. I have to send my device to Sony warranty center. What a day!
Google two-factor authentication
To the people not able to authenticate with their google account. Is it possible you have set up your google account with two-step verification and the Sony lockdown mechanism isn't compatible with this? Have you tried turning the two-step verification off?
Disabled 2-step verification already but still stuck with that kind of suck. Damn it.
I even dont use 2-step verification
Posted on talk.sonymobile.com yesterday but when checking today, the topic was gone... Wonder there is some critical issues with MXTP that Sony want to hide.
Got a replacement
Hey Guys, after a long fight I got a new sony xperia m4 aqua as a replacement for the old one. I will disable the mxtp this time and hope that it will not occur again...
brantan said:
Hey Guys, after a long fight I got a new sony xperia m4 aqua as a replacement for the old one. I will disable the mxtp this time and hope that it will not occur again...
Click to expand...
Click to collapse
Nice. Where did you get a new one? From the retailer or from the official sony service (partner)?
same here
brantan said:
In Sony xperia m4 aqua after a reboot the mobile strangely gone into "PROTECTED" screen and I tried to Authenticate using the gmail account which i gave when i am configuring the mobile for the first time. But the authentication says "invalid mailis/password", the gmail account login credentials are correct only. With no hope i found no solution to this problem even after resetting my phone. I hope the problem is caused by Android device manager or my xperia service. Kindly suggest me some solutions..
ps: i have attached a screenshot.
Click to expand...
Click to collapse
contact me at this number 9867031241
---------- Post added at 06:34 AM ---------- Previous post was at 06:30 AM ----------
i have same problem.
if you got the solution then help me.
there is no solution to this problem. my xperia theft protection software is causing the issue from the server itself no matter how many time u try using the correct username or password it will always reply the same incorrect username or password. sony is preparing an update to fix this issue from phone as well as from their server. so guys have to wait for it for a week as said by the service provider or get your handset replaced by the service center.
Did anyone get a fix for this, what did the service centre say when you approach them. Went to lock-down mode day before yesterday , guest mode was working till yesterday now that too is not accessible.
I have the same issue since yesterday.... M4 aqua dual-sim. Just called Sony support. Conclusion: I have to send it back to Sony repair. Bummer.
I just can't believe they made such important software that's sort of bricking your device.
Update: I got it working again! WARNING: this trick will hard reset your device, and might - might not work for you!
Steps to take:
- install Sony PC Companion
- goto Support Zone
- open Update...
- in the popup, click on the link with repair.... (sorry, I have a link in Dutch so I don't know the english text)
! you may need to attach the phone to the computer
- select you device (in my case an Xperia M4 Aqua Dual)
- now follow the instructions given by the software
....but then
I got the MXTP back, but all text was Chinese... OH NO!
Luckally I knew the top button was the Repair button. So, after setting up a Wifi connection, I could enter the Google username/pwd and this time the software recognized my Google account and the device unlocked itself. Hoera!
- then followed the device setup....
I hope this will work for you to. The only other option is to send it to Sont repair.
Related
I tried to search for my problem in our forum and I didn't find any ..
I can't login to HTC sense Twitter through GPRS or 3G connection .. I Only be able to connect through PC connection when my device is connected to the PC by the USB wire ..
it gives me this message when I try to login with GPRS or 3G connection:
Login Error
There was a conncetion error while attempting to login
My HTC HD2 is : HTC HD2 8250
I am useing refrence rom v.: 1.66.415.9
Radio v.: 2.1050.08_2
Protocol v.: 15.37.50.07U
I am useing Co0ki's Home v.1.8.5.1
I faced a similar problem with my E-mails accounts, but I found solution in editing the "Advanced sever settings" of the E-mail accounts by changing the "Network conncetion" to GPRS Provider's Name instead of "The Internet" ..
I can't find similar setting for HTC Sense Twitter.
Please may any one Help me ??
Wish I had a solution. Ran into this twice after hard resets. First time I just kept on trying to login & eventually it worked....weird but it worked.
The second time I'd accidentally denied permission to download content after hard reset, but when I went to weather panel and updated it, I was asked to give permission to dl content & that made my Twitter work.
Again, I know it's not a big help, just relaying my experience & hoping it can help you or someone else.
This has happened to me twice before once...was when I installed cleartemp and when i had it do a full scan it would not work,,kind of like it deleted some sort of file it needed to work....then it did it again once i installed memory maid..and it appears the same sort of thing happened. Now I keep those things and use motweets
thank you guys for your care ..
I still hope that someone can solve this problem .. until then, I will try what JonnieLasVegas said ..
make sure u hv logged urself out of the desktop or laptop PC.
Loin in Start/Settings/Connections/Account Manager. Ok!!!
Thank you Mr anhphe076 , Thank you qanoon302..
I do what you said and ....
it worked !!!
I just log out of my Twitter from my PC .. and try to login by HTC Sense Twitter ..
and it works!!!
Thank you Qanoon302
Thank you guys for your precious concern !!
Thank you very much
I had the same problem and seemed to be 2 reasons for it:
1: Very weak signal strenght
2: I changed both option from settings-connections-connections-advanced-select networks to my rovider name (orange internet for me)
Hi, this solved my problem too. Thanks a lot!
I was experiencing the following on my Diamond2:
- Sense would crash and restart when I hit the "Update now" button on the Twitter tab
- PockeTwit would not refresh my timeline, sometimes with a communications error sometimes without error
This would go on for over 24 hours.
Logging in and out on twitter.com from my home PC finally solved this problem. Weird thing is that this PC had been switched off all the time. I also logged in and out on twitter.com from another PC before my home PC, which didn't solve the problem. So, apparently, there was some session on twitter.com from my switched off home PC, that blocked both Sense and PockeTwit from properly accessing Twitter.
Thank You razvan_real_one,
thank you mr deechte for all your contributions
Nothing above solved my problem
I've got the message that my username/email or password are incorrect.
Tried to log on/off from my pc, try from settings/account manager - nothing
I'm using wireless connection, so it is not the problem with the connection speed.
georgekg said:
Nothing above solved my problem
I've got the message that my username/email or password are incorrect.
Tried to log on/off from my pc, try from settings/account manager - nothing
I'm using wireless connection, so it is not the problem with the connection speed.
Click to expand...
Click to collapse
+1 same problem
georgekg said:
Nothing above solved my problem
I've got the message that my username/email or password are incorrect.
Tried to log on/off from my pc, try from settings/account manager - nothing
I'm using wireless connection, so it is not the problem with the connection speed.
Click to expand...
Click to collapse
any solution as of yet...???
I couldn't find any solution yet
contact HTC support
I've contacted HTC support, You schould do also
Tréo500 said:
I've contacted HTC support, You schould do also
Click to expand...
Click to collapse
They are morons (i mean HTC support). No point to contact them...
I've contacted them about 6 times and always we are stuck on "Install latest ROM" or "Hard reset your device" which does not solve the problem at all ...
same problem.. email/username or password are incorrect.
this happens only with twitter.
btw, im from the neherlands
@issy_i
Report it to HTC support !
Twitter Tab now works. Can login and receive messages. However, I am not certain on the security level.
Thanks
Solved
Loged into my Twitter account on pc, changed my password and closed my account on the pc.
After then I was also able to log in HTC peep on my HD2 with the new password
Anyone know how to enable "Find My Mobile" on the GT10.1? When i check the box for Remote Controls, it pops up a ID/Password box but I'm only able to enter the password portion. Entering any password whether correct or not gives a "Processing failed" message.
On samsungdive, my account login works just fine.
has anyone been successful?
I'm able to log in at the settings page but I don't know where to go on Samsung's web site to track my phone.
TabGuy said:
I'm able to log in at the settings page but I don't know where to go on Samsung's web site to track my phone.
Click to expand...
Click to collapse
samsungdive.com
So when you enable "Remote Control", do you get a popup window for ID/Password? If so, can you enter both ID and Password or just Password?
flintdragon said:
samsungdive.com
So when you enable "Remote Control", do you get a popup window for ID/Password? If so, can you enter both ID and Password or just Password?
Click to expand...
Click to collapse
I saw that in your original post but it looked like an autocorrect error. What an odd domain name.
Anyway, I was able to log in. Here are the results...
- Find my mobile: Worked perfectly. Saw my exact location. The Satellite overlay showed the building and my exact location within the building where my Tab is located.
- Track my Mobile: I didn't try it. Assuming that it could find me perfectly I expect it could also track me.
- Ring my Mobile: Mixed results. Yes, it rang my Tab and yes, it played a sound even though I had muted the Tab. However, it played a single "bong" (is that the default ring tone?) only once. It never repeated for the entire minute as promised. If I had lost the Tab and was trying to find it in some other room I'd be very disappointed. My advice, keep the other "find my device" software installed that plays a siren.
- Lock my mobile: Works perfectly. I was using the Tab in an unlocked state and it locked the Tab using the background of the regular lock screen. This is important to me because on the regular lock screen I have my contact information. It asks for the pin that I entered on the SamsungDive site and then unlocked the device.
- Wipe my mobile: Didn't try it. For obvious reasons. But considering everything else worked, I'm going to take a leap of faith and assume this works also.
I'd say I'm 80% satisfied.
Good to hear that it should work. Bad for me that it doesn't.
Anyone else have the same problem as I?
tried Samsung DIVE yesterday and today and it didnt work with the Tab 10.1
it worked fine with my Galaxy S II though
I'm in EXACTLY the same boat as flintdragon, to the letter.
looks like a long dead thread but I thought I would add the current samsung site info
as of 7/7/2013 you can log in to the samsung account site that has things like find my mobile here:::
https://account.samsung.com/account/check.do
By setting a lock pattern/pin, you protect your personal information. But it seems if the phone is lost, you've made it impossible for the person who found it, to find you.
I have here a lost Android phone. Now I'm trying to find out who the owner is, however I can't get it unlocked.
My questions is, is there any way to bypass this lock screen without resetting the whole phone?
The official recovery method is to log in to the phones Google account, which I obviously can't do. I'm aware of methods such as booting into recovery, wiping/reflashing etc. but that would wipe out any means of finding the owner.
There's no SD card on this particular model to pop out and look for clues on.
If there's no way around the lock without wiping, then I guess I have to keep the phone .
Take it into one of the retail stores for the carrier and they can return it to the owner. There is a MEID label on most phones (my DX has one under the battery) which identifies the device and can be traced back to the owner by the carrier.
which model is this u are talking about and its a bad bad thing
tell me the model number ... or else check it always pops up the email u can always send email to the owner ...
try posting ur screen by making a screen shot from android sdk method
Nexus S.
Phone has no branding on it, but the sim inside is from 3 mobile. So I assume the phone is from there as well. If it's not, can they still track it.
terryhau said:
Nexus S.
Phone has no branding on it, but the sim inside is from 3 mobile. So I assume the phone is from there as well. If it's not, can they still track it.
Click to expand...
Click to collapse
yes i think they might can track if its kept on... they track it bt nearest phone tower location
they can't trace exact gps location i think bt tracks the local area... u might can get into trouble if u don't reply it to the owner ...
the best option i consider is rush to the nearest 3 mobile outlet if there any in ur area ... don't show them phone jst say u found a sim with this this number (numbers are on top of sim ) and also certain goods of the owner and u want to contact him personally as the artifacts are quite costly
this is the best option
and if there is no number over sim then took the sim itself to the store
good thing to know u wanna return back thanku from my side
i think this is the link for u
http://www.three.com.au/cs/ContentServer?c=Page&pagename=3CA%2FPage%2F3CAStatic&cid=1236150762310
or call 3 Care on 133 320
I can't use the SDK, since debugging mode isn't turned on.
But a screenshot isn't really going to help anyway, since all you can see is the pattern lock screen.
I'm not sure what you mean. How do I make their email popup?
i meant that when i forgot my lock pattern once .. i clicked on forgot pattern.. then i send a link to my email id automatcly with few clicks... and at last it poped up a menu saying
"email has been sent to - (My email id) "
can you not connect the phone by usb and access its memory with correct driver?! and if you enter the pattern many times wrong like 17 times i think it will ask you to log into the google Account, maybe there u see the account login and can just send an email from your comp to that address/name.
edit: i just notice kshitij_bhatt said about the same thing
ouya said:
can you not connect the phone by usb and access its memory with correct driver?! and if you enter the pattern many times wrong like 17 times i think it will ask you to log into the google Account, maybe there u see the account login and can just send an email from your comp to that address/name.
edit: i just notice kshitij_bhatt said about the same thing
Click to expand...
Click to collapse
yaa thats exactly i ment to say
Hi, i have a problem downloading af movie in sony video unlimited in germany. Purchase was fine via SEN. But as soon as i try to download it starts asking wether it should be internal og sd and after that it cancels telling me i'm not connected to the network. Sony is of no help at all.
Has somebody else had this problem? And maybe got a solution?
Licence check outside Android Permissions ?!?
drgigaherz said:
Hi, i have a problem downloading af movie in sony video unlimited in germany. Purchase was fine via SEN. But as soon as i try to download it starts asking wether it should be internal og sd and after that it cancels telling me i'm not connected to the network. Sony is of no help at all.
Has somebody else had this problem? And maybe got a solution?
Click to expand...
Click to collapse
I was just about to post a new thread, but I think this could be closely connected:
Redeemed free movie offer from Xperia Lounge and went on to downlaod from Sony's "Videos" app. After selecting target SD card for the download, two things happened: Videos stated "License could not be verified" (and no download started). Afwall+ showed toast msg about a connection attempt from "1090 (null)".
It seems that the App tries to initiate an internet connection from an unnamed app/task instead of through a task that actually identifiesitself and has android os permission to access the internet. Thus, there's no app in afwall+s list that can be whitelisted (and, for reasons that elude me, no entry in the firewall log).
Sony chat support advised to "deinstall the firewall" (yeah, right ) and, even when explicitely asked how one could trust the phone's handling of private data when it tries to initiate an internet connection outside of the android os permission framework, stated they could not give support about the interactions between preinstalled and third-party apps. While I had hoped otherwise, that was to be expected and nothing I would hold against the poor first level support chatter, who probaly did not even grok why I thought anything was wrong
As expected, disabling afwall allowed the download to initiate. It seems that reenabling the FW once the download had started will allow to finish the download, but I cannot confirm that yet (as it apparently only resumes dling while the film actually watched?).
EDIT: I was wrong, the file was just too big for the progress bar to move at noticeable speed. dl at 50% with reenabled afwall...
So while the symptom can be remedied easily and with tractaly short compromizes to security, the implications are much worse: As afwall lists all apps that have requested internet permission, and this is not whitelistable, sony attempts to transfer data without even requesting android permission. It's a pity that i cannot tell afwall to popup and ask on unknown connection attempts to "allow once" ... And without an app to be associated with the connection attempt, I doubt that Xprivacy could intercept it...
Bootloader?
I also got this problem. Right now it seems that the problem is the bootloader unlock. I´ve unlocked my bootloader to install twrp. After that it gave me the same error. I dont know why this happens but somehow this is a xperia wide problem.
I also own a xperia z. I´ve unlocked it after i got it. And there it is: The Same Error. Relocking bootloader isnt fixing anything.
Did you also unlock the bootloader? Or am i the only one.
Yes I also unlocked the bootloader (and relocked) .... And haven't got further with any solution
Sendt fra min GT-I9305 med Tapatalk
Has anybody got a solution to this problem?
Sendt fra min GT-I9305 med Tapatalk[/QUOTE]
When you unlock the bootloader, the "TA Partition" gets wiped. This partition contains all the Sony DRM Keys, so if the TA Partition is wiped, you've lost the Sony DRM keys and you will not be able to download or watch content from Sony.
To avoid this problem, you should back up the TA partition before unlocking the bootloader, so after unlocking the bootloader you can restore the TA partition and get your DRM keys back.
If you have not backed up the TA partition and unlocked the bootloader, then your DRM keys are gone forever and you cannot download content from Sony.
I had exactly this problem
For completeness sake: bootloader was not unlocked here (as probably evidenced by the fact that without firewall, the movie did download)
Sent from my D5503 using XDA Free mobile app
Just to add a little to this... I have a Note 3 and suffer the exact same problem attempting to download/play content from Play Movies - with AFWall+ enabled I get the same error, with it disabled I can view the content. It doesn't appear to be an issue limited to the Sony devices.
drgigaherz said:
Hi, i have a problem downloading af movie in sony video unlimited in germany. Purchase was fine via SEN. But as soon as i try to download it starts asking wether it should be internal og sd and after that it cancels telling me i'm not connected to the network. Sony is of no help at all.
Has somebody else had this problem? And maybe got a solution?
Click to expand...
Click to collapse
I have the same issue. My bootloader is locked. I use TrustGO as a firewall but whether it is installed or not, makes no difference. I have purchased a movie and it shows in the app as being ready to watch or Download. Just that when I do try to download it tells me I'm not connected to the network (Wifi is working fine.) :crying:
Ive same problem and i dont run a firewall. On my tab
Hey all. I originally posted this in the Mate 9 forum inadvertently but meant to post it here.
My wife and I both have the Mate 10 Pro. She lost hers at work several days ago. I located it using the Find My Device app. I also locked it so nothing in it was compromised just in case she didn't find it. She ends up finding the phone and can't unlock it. She brings it home for me to take a look at and I notice that I can't even input the whole password before it shows up as invalid. Apparently the input limit is 16 characters and the password I used when locking it remotely was 17 characters. I offered to factory reset it for her but she said no because she has a bunch of pictures on there she doesn't want to lose. Basically, her cloud photo storage is full and the last month and a half of pictures haven't been backed up. Is there anything I can do to at least retrieve her photos?
Has it ever been connected to a PC and ADB permission granted? If so connect to same pc and pull the content you want to back up. Otherwise it might be a question for Google. Also factory reset may not work in it's locked state due to recent Android anti theft measures.
Sent from my HUAWEI ALP-L29 using XDA Labs
Thanks for the reply. The only time it's ever been connected to a PC was using HiSuite to back up the phone before a factory reset a few months ago. I just feel bad and was hoping to fix it. I did post up a question on the Google help forum and haven't received a response. I guess I'll just give it several more days and if I can't figure out a resolution, I'll just factory reset the phone and see if I can at least get her phone back to her. I don't think she cares for the battery life of my old HTC 10... Thanks again.
If the password is too long then make her request a password change bro it's common sense.
I appreciate the input. I will try again when I get home but I'm almost positive you can only set the password one time through the "Find My Device" app. Once it's set, there is no changing it.
SerArris said:
I appreciate the input. I will try again when I get home but I'm almost positive you can only set the password one time through the "Find My Device" app. Once it's set, there is no changing it.
Click to expand...
Click to collapse
I think It uses the same password as the google account that locked it. also try to log in on another phone or computer and try to see if you can unlock it, also the limit is 100Characters for google password So I don't think that's the problem.
https://webapps.stackexchange.com/q...ters-permitted-for-the-password-of-a-google-a
https://youtu.be/Kic-A51Wqgk?t=60
Coreinsp said:
I think It uses the same password as the google account that locked it. also try to log in on another phone or computer and try to see if you can unlock it, also the limit is 100Characters for google password So I don't think that's the problem.
https://webapps.stackexchange.com/q...ters-permitted-for-the-password-of-a-google-a
https://youtu.be/Kic-A51Wqgk?t=60
Click to expand...
Click to collapse
So, just for the sake of clarity, I'll explain in more detail. My wife never uses a screen lock or password on her phone. When I "secured" the device using the Find My Device app, I put in a password to lock it. That password is 17 characters long. When the phone boots up, it asks for a password. The problem is, the phone will not allow me to input more than 16 characters. I tried truncating the password and that doesn't work either. I've tried her google password and it's a no-go. I've tried connecting it using the HiSuite software but the software doesn't see the phone. I've asked on the google help forums and haven't received any response.
Currently, my wife is using an old phone and I'm trying to find a workaround. Using the Find My Device app right now and it doesn't see the phone, so there is no option to relock with a different password (don't think that is possible anyway).
I have tried to do the same thing on my phone now and it is asking for the unlock PIN, the same PIN what I use after restarting the phone.
So, I can not believe that your phone does not accept that PIN/password because the password can be up to 32 characters long.
domy_os said:
I have tried to do the same thing on my phone now and it is asking for the unlock PIN, the same PIN what I use after restarting the phone.
So, I can not believe that your phone does not accept that PIN/password because the password can be up to 32 characters long.
Click to expand...
Click to collapse
yea something seems fishy here OP must have stole it or found the phone and the real owner have it locked it, so there's "supposedly" his wife is the owner of the phone she is the one who locked it first so I don't see the problem with her unlocking it because to lock it it must be done from a computer or a different phone.
Coreinsp said:
yea something seems fishy here OP must have stole it or found the phone and the real owner have it locked it, so there's "supposedly" his wife is the owner of the phone she is the one who locked it first so I don't see the problem with her unlocking it because to lock it it must be done from a computer or a different phone.
Click to expand...
Click to collapse
Thanks for the accusation. You sound like a fun person to be around. I, me, myself, locked the phone through "Find My Device". I only did that because she did not have any type of screen lock/password/PIN on the phone. Once the phone was rebooted, "Find My Device" couldn't even locate the phone again. As far as the other comments about password length, all I can say is I locked the phone with a password (using my computer) that was 17 characters long and when typing said password into the phone, as soon as I hit the 16th character, the phone said invalid password. Apparently I'm not the only person that's had this issue...
https://support.google.com/android/thread/22937630?hl=en
https://www.reddit.com/r/AndroidQue...droid_device_manager_password_is_too_long_to/
To everyone else, I appreciate the help. I just ended up wiping it. My "wife" isn't too mad at me. Just lost a bunch of pictures of our kiddo.