Whatsapp lost notification badges - Galaxy S6 Edge Q&A, Help & Troubleshooting

I there, hoping someone can help me with this strange problem...
I have a Dutch Samsung Galaxy S6 Edge and when on 5.0.2 I was getting notification badges on the whatsapp icon with no problems. I decided to upgrade to the 5.1.1 UK version the other day and noticed afterwards the icon was stuck on 6 unread notifications (I had 6 unread, but it stayed there even after reading them).
To remove the 6 unread, I did a factory reset and this worked, but I don't get any unread count now on WhatsApp.
Has anyone else had the problem since upgrading to 5.1.1 or is it just me?
Thanks

Whatsapp unread message count is fixed after installing latest version from whatsapp's website:
http://www.whatsapp.com/android/current/WhatsApp.apk
Sent from my SM-G925F using XDA Free mobile

fazalali110 said:
Whatsapp unread message count is fixed after installing latest version from whatsapp's website:
http://www.whatsapp.com/android/current/WhatsApp.apk
Sent from my SM-G925F using XDA Free mobile
Click to expand...
Click to collapse
Brilliant! Great knowledge, I even looked on WhatsApp site but saw nothing. Thank you

Related

[Q] Message Counter Does Not Reset

My Galaxy S3 is benefiting from the OMEGA ROM v7 with Siyah kernel also installed. One small problem, that never existed before these installations, is niggling me. The SMS and Email counter on the respective icons does not clear itself after I have read received messages. The only way to clear them is to reboot the device or delete the icon and reattach it to my home screen. I've tried the SMS Unread Counter app from the store and that works fine, but as it's a widget it can't be attached to the area at the bottom where I have my 5 apps that show on every home screen. Anybody know how to fix the issue with the standard messaging and Email app counters? Anybody else suffering this?
i have this problem too
ruterjunior said:
i have this problem too
Click to expand...
Click to collapse
same problem....reset sms count does not work. Any help? Exynos s3
I have this problem with my default SMS app too. Email one is working fine.
My SIII is using the latest unmodified UK Vodafone rom.
Try this solution:
http://forum.xda-developers.com/showpost.php?p=30816447&postcount=12

Message

I have recently purchased an S3 and I am quite happy with it except it is showing one unread message and when you open messages there is not any unread messages.
I have managed to clear it by rebooting my phone and then when I receive another SMS it goes back one unread even though I have read.
How do I clear this annoyance.
sandy0810 said:
I have recently purchased an S3 and I am quite happy with it except it is showing one unread message and when you open messages there is not any unread messages.
I have managed to clear it by rebooting my phone and then when I receive another SMS it goes back one unread even though I have read.
How do I clear this annoyance.
Click to expand...
Click to collapse
Are you using the stock messaging app? I bet you're not... If you have a third-party SMS app, the stock messaging app will continue to register and notify about new messages received, even if they've been read in the third-party app.
To resolve this, just switch off notifications in the stock messaging app.
This is a bug in the firmware, it has been fixed you just need to wait for the OTA to be pushed to your phone
anthropolyte said:
Are you using the stock messaging app? I bet you're not... If you have a third-party SMS app, the stock messaging app will continue to register and notify about new messages received, even if they've been read in the third-party app.
To resolve this, just switch off notifications in the stock messaging app.
Click to expand...
Click to collapse
No. This is a problem with some S3s. Check this: http://forum.xda-developers.com/showthread.php?t=1705015
My colleague had this issue and I played around with it on Friday without success but she says that the issue was resolved on Friday and she has received several messages and calls but the 1 is not stuck on the icon after reading the message anymore. I am at a loss as to what I did...

SMS and mail notification icom problem

I already have the last update over WIFI from samsung for my s3 after this last update the icon of messages and mail when new mail or message arrive it has "1" on it's icon to indicates new message or mail even if I see this message it still have this "1" and still even more sms or mails received
the only way to make it disappear is by restarting my s3
note: no root no custom rom only the official one come with it and official updates over WIFI
If any one face this or have a solution?
ashraf.abdelrahman said:
I already have the last update over WIFI from samsung for my s3 after this last update the icon of messages and mail when new mail or message arrive it has "1" on it's icon to indicates new message or mail even if I see this message it still have this "1" and still even more sms or mails received
the only way to make it disappear is by restarting my s3
note: no root no custom rom only the official one come with it and official updates over WIFI
If any one face this or have a solution?
Click to expand...
Click to collapse
try clearing all data on messaging and email app. also unchek "destroy app activity..."under sttings-developer options.
Problem solved! Thanks once again to "yourown"
http://forum.xda-developers.com/showthread.php?t=1740718
Sent from my GT-I9300 using xda app-developers app

[Q] Whatsapp 2.9.36 - Popup notification showing last message only

Hi,
Since the last Whatsapp update my popup notification is showing only the last message received.
For example, if a friend sends me 3 messages, I cannot scroll to left-right to see the first two messages.
Is it happening to anyone else?
Thanks
rockambole said:
Hi,
Since the last Whatsapp update my popup notification is showing only the last message received.
For example, if a friend sends me 3 messages, I cannot scroll to left-right to see the first two messages.
Is it happening to anyone else?
Thanks
Click to expand...
Click to collapse
Rom you install ???
not happening
IceBullet-Rom said:
Rom you install ???
not happening
Click to expand...
Click to collapse
CM10.1
I noticed that sometimes I can scroll and see other messages, but it's intermittent.

S9 messages app bug?

Ok so I have a weird problem to report. After installing the latest Oreo update over-the-air from T-Mobile this morning, I installed the Galaxy S9 messages app from apkmirror.com, the one with the blue icon.
The messages that functions normally like you would expect it to but any time I get a text message from my wife who has a Galaxy S9, I get the text message twice. This issue can only be reproduced by receiving a text message from My Wife and nobody else.
I have been searching for a solution to this problem and I have already wiped the apps data and cache multiple times but nothing has fixed the problem.
Has anybody who has installed the S9 messages app from apkmirror.com run into the same problem and if so, how have you fixed it?
Update: it seems I'm getting duplicates from all my friends who have T-Mobile android devices, regardless of manufacturer or software version.
This happens randomly to me as well, it doesn't happen all the time but I think it is from those on tmobile as well that send me messages. I'd wait and see if it just clears up on its own. Or switch to another messaging app.
johnny tsunami said:
This happens randomly to me as well, it doesn't happen all the time but I think it is from those on tmobile as well that send me messages. I'd wait and see if it just clears up on its own. Or switch to another messaging app.
Click to expand...
Click to collapse
I have since uninstalled the updated version of Samsung messages and the bug is no longer present.
I was hoping for a solution or work around that didn't involve uninstalling the update but perhaps it's a bugged version of the app. I'll keep my eyes peeled for a newer version, hopefully one from a note build and not an s9 build.
dharvey4651 said:
I have since uninstalled the updated version of Samsung messages and the bug is no longer present.
Click to expand...
Click to collapse
If you don't mind sharing - how did you uninstall the updated Messages app? I have the same sporadic duplicate thing going on, so want to go back to stock app. Thank you
roborob1969 said:
If you don't mind sharing - how did you uninstall the updated Messages app? I have the same sporadic duplicate thing going on, so want to go back to stock app. Thank you
Click to expand...
Click to collapse
Go to settings > apps > messages and click the 3 dot menu button and click uninstall updates.
Update! I have officially figured out what is causing the duplicate text messages after updating to the latest messages app.
In the newest releases, like the ones that came on the S9 and S9+, samsung integrated the message service app into the messages app. This, for some, is causing duplicate text messages when receiving messages from people who are on the same service provider who's devices also have advanced messaging with chat features.
To fix the problem of duplicate texts, you will need to purchase and install package disabler pro ($2.50 - don't be cheap...) from the play store and disable message service app and reboot.
https://play.google.com/store/apps/d...pdp.singleplay
That's all there is to it enjoy no longer getting duplicate text messages just as I am.
Happy Tuesday!

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