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My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
jiggytom said:
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
Click to expand...
Click to collapse
Thanks for the response.. I tried it just a moment ago without sim card, and it still got the random reboot..
Any other people who got the same problem?
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
devonck said:
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
Click to expand...
Click to collapse
yes, the phone (when i use it) is usually warm, but my phone also crashed while not in warm state.
but this crashing-reboot problem just show up after 2 weeks of normal (and not any crash experience) usage.
this crashing problem show up after i played temple run btw (not sure is relevant)
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
Sorry to hear that man. Had a SGS with same issues. maybe Samsung has hurried releasing galaxy S3
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
blue265 said:
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
i just tried flashing normal ROM, after booting to "get started" page, approximately 3~10 seconds, my sgs just rebooted over and over again, until it show only black screen with battery icon on it (i think it may be charging animation while the phone is turned off).
ahhhh this is driving me insane!!
update : i just flashed hypergalaxy ROM and currently it is stable and not experienced crashing (yet ).
i'll give further report later today
Sent from my GT-I9300 using XDA
Have you tried reinstalling FW with Odin? If yes does it still reboot after a factory reset with nothing installed?
yes, i have tried flashing stock rom using odin a few hours ago, but the crashing still happen.
my sgs3 now stuck at boot-standby5sec-crash-reboot loop.
so, i decided to bring my sgs3 to samsung service center tomorrow. hope they will replace it with a new unit
UPDATE : Samsung replaced my new SGS3 with a new hardware (not sure new device though, the flash counter reset to zero )
the problem seems to be hardware related
thanks for all your reply to my problem
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
Krayjee said:
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
Click to expand...
Click to collapse
I'm very sorry that u have these problems.but there will always manufacturing faults when making so many units.only one thing to do,return it and get a replacement.when u get a fully functional galaxy u won't regreat it,it's a awesome phone.Samsung usually replaces the phone,so I think they will do the same in your case.anyway best of luck
After all the problem I've been through, finally I send my phone back to samsung service center.. they tried to reinstall stock rom several times, and in the end, they change the IC board to a new one.. and it does solve my probs..
SGS3 tebooting
Hi guys here is a peace of my experience
Bought the phone last year in November .2 weeks everything fine then it starts rebooting itself.retun it to the mobile provider and get it back in 3 weeks with conclusion that they experience the reboots as well and that the phone had some kind of software issue.in 3 hours i was back in the shop with my phone rebooting again.they send it again to service got it back yesterday with 4.1.1 android and they sad it may be caused with wrong customizing or not supported sd card,turned on the phone and had few reboots manage to update to 4.1.2 and today heavy gaming internet etc and no reboots so far.will test it till wendsday and see what happens.if it will reboots again then its going back to service and this time it is the 3 time so i will get a new phone.
Hi
my s3 keeps freezing. the screen basically just freezes while i'm doing something. and the device stops responding to anything.
cant lock it. cant do anything. it doesnt even autolock , the screen just stays on with whatever i was working on.
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the only solution is to wait for it(about 20 minutes) and it will get back to whatever it was doing earlier. or hold the power button and it will reboot.
when i checked my router, i can see that it is still connected. so wifi is working. when i call my number from another phone, it rings but the S3 does absolutely nothing. and after it starts working again, i dont see any missed calls. so anyone who calls me while its "Freezing" will get ignored. i wont even know !!!
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its not related to any app or function.
i updated it to 4.1.2 using odin a month ago (official release, because it would take it forever to get the update in my country) . it was running smoothly. a week ago it started freezing for moments every day or two. now i cant get through 10 minutes of using the device without it freezing for 20 or 30 minutes.
then the screen is turned on and it goes back to normal. and freezes after 10 minutes even if i dont use it.
i've noticed that using WiFi speeds up the freezing. When Wifi is On, it takes about 30s - 3 minutes for it to freeze.
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I did a Factory reset(full wipe from recovery mode), it worked for about an hour after the reset , and started freezing again like before.
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after researching online.. many people had the same issue. some say its the stock android browser(but i dont use the browser), some said its a glitch in WiFi power saving mode(Disabled it, nothing changed), some said its a problem with the battery(i'm gonna trade batteries with my friend and see what happens).
I'm Freaking OUT !!! ... the device is Very Unstable and i use it on daily basis, i cant live without it. i dont know what to do. i've almost tried everything.
and i've paid alot of money for it
....
.........
i dont know what to do next. probably gonna flash it back to 4.1.1 or 4.0.4
i Hope to hear any ideas from you. or from anyone who had this issue with his device.
thanks in advance
Did you try a full wipe ?
Or maybe trying another ROM?
Try flashing a full stock Rom with a full wipe might that help
Sent from my GT-I9300 using xda premium
Dude, mine did that the first week I got it. Ended up failing and became stuck in Samsung's boot logo. That has nothing to do with whatever rom you're using. Backup and return it to stock if possible/needed, and take it in for a replacement/repair asap.
Sent from my GT-I9300 using XDA Premium App
georgesadam said:
Did you try a full wipe ?
Or maybe trying another ROM?
Try flashing a full stock Rom with a full wipe might that help
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
i did a full wipe, it didnt help !!
if i get really frustrated i will wipe it again, and flash it back to stock 4.0.4 ( but i hate ICS, ... JB is soo much better)
Suggest you flash a different kernel and see. Would recommend Siyah or Yank 555
My freezing issues stopped once I did it.
Sent from my GT-I9300 using Tapatalk 2
---------- Post added at 10:29 PM ---------- Previous post was at 10:28 PM ----------
Ali5anDro31 said:
i did a full wipe, it didnt help !!
if i get really frustrated i will wipe it again, and flash it back to stock 4.0.4 ( but i hate ICS, ... JB is soo much better)
Click to expand...
Click to collapse
The above post is for u Ali
Sent from my GT-I9300 using Tapatalk 2
kaynpayn said:
Dude, mine did that the first week I got it. Ended up failing and became stuck in Samsung's boot logo. That has nothing to do with whatever rom you're using. Backup and return it to stock if possible/needed, and take it in for a replacement/repair asap.
Sent from my GT-I9300 using XDA Premium App
Click to expand...
Click to collapse
i bought it 7 months ago, returning it is not an option.
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and this has never happened before. and it didnt happen after i updated to 4.1.2 right away. it happened a month later
so i'm thinking it has to do with the hardware or some app update thats messing things up.
thnx for replying anyway :good:
manojpy said:
Suggest you flash a different kernel and see. Would recommend Siyah or Yank 555
My freezing issues stopped once I did it.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
did u have the exact same thing with your device, or was it just lagging and being slow ?!
kaynpayn said:
Dude, mine did that the first week I got it. Ended up failing and became stuck in Samsung's boot logo. That has nothing to do with whatever rom you're using. Backup and return it to stock if possible/needed, and take it in for a replacement/repair asap.
Sent from my GT-I9300 using XDA Premium App
Click to expand...
Click to collapse
Sounds like SDS (Sudden Death Syndrome) to me....
http://forum.xda-developers.com/showthread.php?t=1993044
Take it to a certified Samsung service center (that's where my phone is at the moment with the same symptoms).
// Ohamn
Ali5anDro31 said:
did u have the exact same thing with your device, or was it just lagging and being slow ?!
Click to expand...
Click to collapse
No dude, I had frequent freezing issues. Had to always take out the battery and restart.
Sent from my GT-I9300 using Tapatalk 2
Did you find any solution for this? Mine has the same symptoms, but only when playing heavy 3D games.
*** ORIGINAL ***
I had this problem for the past two days. I removed my sd card about half an hour ago which seems to have fixed it. Before that it wouldn't even last two minutes without "locking up". I'll report back tomorrow if the problem was fixed permanently.
*** EDIT 1 ***
Nevermind, it froze just a few seconds ago. Keep on looking for a solution.
*** EDIT 2 ***
Well, I didn't touch my phone my phone over night and now it's working just fine. I have no idea why though.
update: my phone has almost stopped freezing. in past 24 hours it has frozen only ONCE !!
i've noticed that the freezing becomes more frequent if i pull the battery or restart by holding the power button.
so i started leaving it to sort it self out every time it freezes. and now its running smoothly.
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i'm happy that its working now, but still i wanna know what caused this. and if it will start happening again ??
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everyone thnx for the feedback
and i will post updates and new info if i get any !
Mine is fixed
So i was having the same problem as the OP and i fixed my problem... These are the steps i took but maybe not all of them are needed.
Bought Triangle Away and Reset my Flash Counter
Flashed the Stock XXELLA ROM which updated the bootloader
Flashed CWM Touch Recovery 6.0.2.7
Booted in Recovery
Wipe Data / Factory Reset
Booted Normally
Installed crDroid ROM v10 with Siyah Kernel
This was finished at 5:30pm last night and my phone hasn't frozen since.
Spoke too soon
Well,
Phone is now dead.
Completely.
Doesn't turn on anymore.
I want to cry...:crying::crying::crying:
Ali5anDro31 said:
update: my phone has almost stopped freezing. in past 24 hours it has frozen only ONCE !!
i've noticed that the freezing becomes more frequent if i pull the battery or restart by holding the power button.
so i started leaving it to sort it self out every time it freezes. and now its running smoothly.
Click to expand...
Click to collapse
Hi Ali5anDro31,
Just curious if you have any further updates? Is yours still working well?
It seems I have the exact same problem as you (freezes randomly, more likely to freeze during heavy load but also often within 5 minutes of boot, usually unfreezes in about 20 minutes, and often gets stuck on Samsung logo if forcing reboot rather than waiting).
For a while I thought that following your advice and just letting it unfreeze itself when it happens (even though it takes a long time) it might have been fixed (going 18 hours without a freeze after having about 30 freezes the two days prior), but now I just got one again (within 5 minutes of starting browsing this morning).
Should I stick with it and hope it resolves itself, or take other measures (e.g. see if I can return the phone)?
am314159 said:
Hi Ali5anDro31,
Just curious if you have any further updates? Is yours still working well?
It seems I have the exact same problem as you (freezes randomly, more likely to freeze during heavy load but also often within 5 minutes of boot, usually unfreezes in about 20 minutes, and often gets stuck on Samsung logo if forcing reboot rather than waiting).
For a while I thought that following your advice and just letting it unfreeze itself when it happens (even though it takes a long time) it might have been fixed (going 18 hours without a freeze after having about 30 freezes the two days prior), but now I just got one again (within 5 minutes of starting browsing this morning).
Should I stick with it and hope it resolves itself, or take other measures (e.g. see if I can return the phone)?
Click to expand...
Click to collapse
I keep getting freezes also.
So far, it only happens with XXELLC based roms. When I go back to XXELLA the phone never freezes.
I have tried several XXELLC Roms, but all of them freeze, including Omega and VikingRom.
I'm now on VikingRom v4.1 (XXELLA) and no freezes.
Edit:
Nevermind, now it's happening also on XXELLA roms. All this started happening to me after i installed CM10.1, and then i went directly to XXELLC, of course wiping everything including internal storage.
Spent 2 days with this problem, i'm on XXELLA with a completly unmodified S3 using a 64gb SD card. I think i've fixed it have now been running for 30 hours without a freeze. before it was freezing every 5 minutes, nearly sent the phone back.
Any way my solution is uninstall all updates to samsung 'music hub' and uninstall the samsung push service updates and disable. this seemed to fix it. Can't believe Samsung are putting out software that knacks their own phones.
Hello.. just found this topic..
What color is your S3?
My manager had similar problems and he asked me if i could fix it.. in the end the phone just died.
My girlfriend has the same problem and her phone died today..
Both my manager and girlfriend had the first batch of white S3
blue
thinkgreenn said:
Hello.. just found this topic..
What color is your S3?
My manager had similar problems and he asked me if i could fix it.. in the end the phone just died.
My girlfriend has the same problem and her phone died today..
Both my manager and girlfriend had the first batch of white S3
Click to expand...
Click to collapse
My dead phone is also a White one from the 1st batch from the UK
I installed jellybam 7.4 the day it was released and since then I had an issue where the phone would regularly freeze with the only way of fixing it to restart the phone (holding in the power button).
I had originally just upgraded without wiping the phone, so figured last night I'd do a complete wipe (zoots megawipe) and start again. However today I am still getting the same freezes (in fact twice in the last 10 mins!).
Any ideas what might be causing this? Is there any diagnosis app that i can run to see what's causing the freezing?
I wiped again today and installed 7.5 and still the same issue.
Thanks in advance!
I'm having the sort of the problem so I thought I could borrow this thread since our problems seems to be similar.
Can boot the device without any problems, but it freezes randomly.
Tried:
* Different roms (want to use Slim Bean and are currently using it)
* Full wipe / Factory reset
* Wipe cache / Dalvik cache
* Not allowing Android to restore my apps after factory reset (in case some app was causing this)
* Tried latest Perseus kernel (but got a bootloop so reflashed everything)
http://forum.xda-developers.com/showthread.php?t=2133401
the solution...
Sent from my Supercharged V12 Samsung Galaxy S3 using Tapatalk
Very bad Samsung After Sale Services
I'm very unhappy with Samsung
I got the same problem. Cannot use it because the screen freezes all the time so I need to unplug the battery for restart each time.
Then I decided to sent my phone to Samsung repair services. After 2 weeks, they sent it back to me.
Back to home, I turned on my phone and made a reset for the first installation but when I tried to connect into my google account, the screen has been frozen once again !!!. Then after and after ...
So the screen touch issue has not been solved even if my phone just came back from Samsung repair services. !
According to the repair document, they has just reinstalled the firmware but did not take care of the hardware.
So if this problem is well known why Samsung did not take care of this problem correctly ?
Now, They keep my phone for more than 4 weeks and did not give me a decent replacement phone with 3G at least.
For those who has got this problem, I recommand you to write clearly the problem with a letter joined to your request for the repair services before you send your phone.
Thanks.
nhariamine said:
http://forum.xda-developers.com/showthread.php?t=2133401
the solution...
Sent from my Supercharged V12 Samsung Galaxy S3 using Tapatalk
Click to expand...
Click to collapse
Thanks for your answer
Really hope this is the cause and fix for our collective problems.
Update:
After doing what I was told to do in that post the freezing was significaly lower. They still occur but not as much, from 40 times yesterday to 1 today so far.
Unfortunately I came across that thread a couple days ago, have tried the DFG method lots of times and I still get freezes. Now arguably they aren't now as frequent, but I've had days where it doesn't freeze at all, so that may just be luck.
Possibly stupid question... Are you able to flash a new firmware whilst keeping your custom ROM?
Hi guys,
I am experiencing a strange thing on my phone. Some days ago i tried DOVA a PA 2.50 port, and at first it was working well and all was good for some days, then 2 or 3 days ago it started to crash and freeze or just didn't wake up, randomly. So i did a full wipe again and tried to see if it fixed the problem, unfortunately it didn't.
My next move was to fully wipe again and flash all the way back to the official PA 3.15, where there was no problem, but the phone still crash
So here i am, asking if any of you could help or even tell me my phone is done and needs to get repaired.
It may be due to sds fix. Try kernel linked in my signature. No more freezes for me
I get freezes on all cm kernels
Sent from my GT-I9300 using Tapatalk 2
I will give it a go and get back to you if it's going well or not
After 5 mins i had my crash with the new Kernel, so the phone is alive in some way, course when pushing the home buttom some times in a row, the screen turns negative "white". But don't reatch to anything els
maschm said:
I will give it a go and get back to you if it's going well or not
After 5 mins i had my crash with the new Kernel, so the phone is alive in some way, course when pushing the home buttom some times in a row, the screen turns negative "white". But don't reatch to anything els
Click to expand...
Click to collapse
If you still can, reset your counter via Triangle Away because you might have to bring it to a service center if the device dies. So to be on the safe side I would recommend to do it while you still can.
So before sending my phone to rep, anyone els might have a solution?
The phone freeze randomly.
I can't wake it up often - a new message do wake the phone, so that is really strange.
Factory reset. Format internal and external sd. Backup everything first though
Sent from my GT-I9300 using Tapatalk 2
Have done full wipes, not on external sd though.
hi
same as my issue.solved
try this
http://forum.xda-developers.com/showthread.php?p=41593409#post41593409
mostafaz said:
hi
same as my issue.solved
try this
http://forum.xda-developers.com/showthread.php?p=41593409#post41593409
Click to expand...
Click to collapse
I will give it a try later
Okay, i did an unroot and then root. and all is running great
Anyone else getting random reboots on their Nexus 9? I I have had 3 already this morning, always seems to be when I'm in a Google app - Play, Music etc?
Any ideas how I can diagnose this and stop it happening?
None in my 24hrs of ownership.
Sent from my Nexus 5 using XDA Free mobile app
Haven't had one in ~48 hours, with moderate (and heavy at times) usage
StuMcBill said:
Anyone else getting random reboots on their Nexus 9? I I have had 3 already this morning, always seems to be when I'm in a Google app - Play, Music etc?
Any ideas how I can diagnose this and stop it happening?
Click to expand...
Click to collapse
If I had random reboots I'd flash the factory image and see if that solves it. If it doesn't them rma the device
Sent from my Nexus 5 using XDA Free mobile app
Well I had it running all morning connected to logcat, and I didn't get one reboot.
If I get another one, I might flash the stock image!
Since I adb restored some of my apps from another tablet I have had nothing but reboots. It's getting very, very annoying.
Is there any logcat or last.kmesg I can get that would tell my why it's rebooting??
UPDATE : Just checked and there is no last_kmsg in /proc, anyone know where it is now?
I had 1 sudden reboot in the 3 days of ownership.
This was after an antutu benchmark (which crashed), then I opened a process viewer app which rebooted the tablet (but otherwise just runs without problems).
almost once a day
i am experiencing random reboots almost once a day. I am wondering if anyone made any progress with these?
jsteez said:
i am experiencing random reboots almost once a day. I am wondering if anyone made any progress with these?
Click to expand...
Click to collapse
Have you flashed the factory image to see if that cures it?
Sent from my Nexus 9 using XDA Free mobile app
I had a single reboot since I bought me Nexus 9 soon after it was released and I use it multiple times a day.
I would highly recommend clearing cache and data for the apps you suspect are causing the random reboots.
If that doesn't work, try resetting your whole tablet.
I never had a single reboot since I bought the device.
Maybe it's because of the restore option at the first start of the tablet? I never restore apps and data and there are no problems.
Sent from my Nexus 9
I've had my tablet freeze up and restart numerous times.
Smokuevo said:
I've had my tablet freeze up and restart numerous times.
Click to expand...
Click to collapse
Have you tried resetting Android?
woshiweili said:
Have you tried resetting Android?
Click to expand...
Click to collapse
Factory reset? No. Was it mentioned it fixes issues?
Yes
Me too
I've been getting these too, not quite as frequently though. It also doesn't seem to matter what app I'm using. It really is random. I usually see it happen a couple of times a week. I'm not a heavy user. I've been reluctant to reset and I've been holding off on unlocking, rooting, etc at least until it's out of warranty. I guess it's time to try a reset though.
Has anyone who was having the random reboot issue tried resetting back to factory and confirmed that it resolves the issue? I saw people recommending it but I didn't see anyone state for sure that it had solved the problem for them.
My tablet reboots roughly once per week. I've reset the tablet several times and flashed it twice. I didn't download any apps to eliminate any potential conflicts. All to no avail.
The device info on my profile needs to be updated.
For some strange reason I installed One Drive and my tablet went mad, massive slowdowns, reboots many times a day. Removed it and it's been rock solid since...
my wife's Nexus 9 has random reboots at least once a day, as well. This happened when it was stock and as a test I just put a ROM on it and it still reboots. I'm thinking about calling HTC to see if we can get a replacement.
Did you get an progress on this? Mine is doing it, totally stock not rooted. I'm about to reset and start again. Just want to make sure it's not hardware as I want to look at custom roms and rooting fun