Yesterday i bought a HTC Hero (my first one). When i turned it on and toke a good look at the starting screen (the one that says Hero, and HTC), i found a white pixel, probably dead or something. I went back to the store to get a new phone. This was not a problem at all and i got a new Hero. Now again, when i turned on the phone and toke a good look at the black screen, i also found 2 pixels with a other wierd problem:
The pixels also turned out white when i looked at them in a specifica angle. Just to be clear, i am watching on a black screen (starting screen). If you look at the screen and not in a specific angle i cant spot the pixels directly, but when i tilt over the phone slightly they show up and are 2 little white dots.
After i found out i downloaded the Detect Dead Pixel app. This app can create a black screen, the same screen as the home screen. When i use this app to spot the pixels again they are way less visible than on the home screen... I can spot 1 of them a little bit if i look at the screen in a certain angle and i can see a little dot, but i cant see them that good as on the home screen. They are not visible on other colors, only black.
I really dont know what to do with the phone now ... does anyone know what this is? im a bit concerned. Thanks!
After a bit more research on my phone i firugred that the dots really arent that visible. Maybe its just dust under the screen? When i put on a black screen using some kind of Android app i can not spot them. If the pixel is lazy or dead it should be clearly visible on a black screen right? for the lazy one then.
Anyway, i spotted a other problem on a black screen:
A brighter spot on the top part of the screen (like someone is pressing on it a little bit). Is this a problem ? im deciding if i should return the phone again..
Well its entirely upto you mate - i dont know what contract you've taken out but you may have that phone for 2 years. If your not entirely happy with it i'd take it back while you still can.
Issues with the screens rarely correct themselves.
My first Hero had around 10 dead pixels and i got it replaced as i wasn't happy with it. I now have one with a perfect screen and i'm really happy with it!
Well i just returned to the store and got another phone. This is the 3th one, and it still has problems, even more then the previous ones ....
On the boot screen there are about 10 very very tiny white wierd points visible ... im getting a bit frustrated here. What is this with all the screen problems ? :S
looks like they got a bad batch in your shop... have you considered powering up the phone while you are still in the store? might save you same time and way...
kendong2 said:
looks like they got a bad batch in your shop... have you considered powering up the phone while you are still in the store? might save you same time and way...
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I have done that, but as i said, its only really visible in a dark room with screen brightness on 100%. I have checked the phone in the store and it just wasnt visible. When i checked the screen in a complete dark room i spotted the little things again. Looks more like dust to me =\
If your brightness is 100% you should see that one single pixel immediately.
Try making an image in paint (480*320) with a black background and a single white pixel. Open that image on your phone. The dead/lazy pixel should be just as bright as the one you drew.
Also the brighter spot is normal. It's called "backlight bleeding". Every lcd screen has this 'problem'.
They are not clearly visible, i think they are smaller then pixels, but they are countable on the bootup screen. When i tilt the screen them seem to change color (might just be dust). Green etc. I dont know what to think of it, come on. A wrong batch shouldn't be the problem if its dust, then its just a assamblation error. But 3 in a row?
I'm getting a bit pissed
It's dust or a fingerprint blocking a very small subpixel. Can't you just wipe it off? But I suspect very tiny scratches.
idk whether this is possible, but it might be dead subpixels. that would explain why they are smaller than a full pixel...
Does anyone know if that is possible? it sounds like a good explaination. Dead sub pixels could be the problem. They are smaller then pixels, but beg enough to be counted (i can count over 13). Little white dots on a 100% brightness black screen.
It must be dust, its a common question among hero owners. Most of the time the things they see is dust. It would be crazy if all new hero's have up to 10 or 13 dead pixels.
Ok well, here's what happened next:
I returned my phone again, god my cash back, bought a new one at a other store, SAME problem. Swapped it for a new one again, same problem!
Got my money back and i completely changed my mind of buying a Hero.
It is not dust. Its a perfect white dot, and definately some kind of pixel issue.
To bad..
Are you sure you're not being pixel-paranoid?
When reading all of this it sounds mostly like small dust particles under the screen. And looking at the number of phones you have tried, chances are you also got one with a real dead pixel (hot pixel, always on).
But I also think you are obsessed about it. My phone also have one dust thingy somewhere which I found just like you did (pixel tester, black screen). Smaller than pixel and less bright though.
I never notice the thing under normal use, unless I really go searching for it with a black background.
So you might make it bigger than it really is and miss out on a really nice phone.
Then again, we all have our own quality standards and its good yours is a high one!
I have had a tiny dead pizel since I bought my phone. Only really see it on the bootscreen.
I was always more bother by the light you can see coming from under the keys at the bottom and near where the lcd meets the keys.
I also have 3 dead pixels but they aren't that irritating.
I also discovered them when booting up the phone, but for me, they are sea blue (all three)
Maybe it is 2nd hand stuff HTC uses on their phones?
i have about 7 or 8 dead pixels too. it doesn't bother me too much anymore... only notice it in a completly dark room on the boot up screen... probably a common problem with the lcd screen the hero uses
All Hero's have this, or will have it inevitably:
The screen does not connect fully; there is a rubber-border between the glass and the metal frame surrounding the screen.
Look from the right angle, and you can see that there is a small 1/10th mm opening. Dust will come through here, and it will get on the screen.
HTC will wipe it off free of charge of course.
It is NOT a dead pixel; these can be seen from any angle, although the color changes a little but because of the viewing angle.
Call HTC and say you have dust under your screen, they will fix it for you, free of charge.
First I want to thank everyone for all the good info, tutorials, and custom firmware.
I have noticed a very faint grid and dots on the screen, or between the glass and LCD. You have to catch it in the light just right to see it. I assume it is part of the capacitive touch hardware but just wanted to ask if anyone else noticed it or could explain exactly what it is. I have not seen anything like it on any other touch screen devices I have.
Yes I searched the forum before I posted this...
Thanks!
enoughsaid
enoughsaid said:
First I want to thank everyone for all the good info, tutorials, and custom firmware.
I have noticed a very faint grid and dots on the screen, or between the glass and LCD. You have to catch it in the light just right to see it. I assume it is part of the capacitive touch hardware but just wanted to ask if anyone else noticed it or could explain exactly what it is. I have not seen anything like it on any other touch screen devices I have.
Yes I searched the forum before I posted this...
Thanks!
enoughsaid
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That's normal. The dots are built into the digitizer. I assume they are used to determine where your finger is being pressed. My Droid 2 has them too. I don't see them unless I'm really looking for them, and normally I got so many fingerprints on the screen already that I don't see the dots.
Thanks for the quick reply.
enoughsaid
Ipad has the same thing
My Archos 101 has then as well. Not really as bad when the unit is on. At least to me.
Just an FYI...
I put my iPad, iPhone, gtablet, and my wife's droid all side by side same lighting and viewing angle and the gtablet is the only one that has the visible grid and dots.
That is why I posted the question.
enoughsaid
grid dots on mine too!
I know this posting is old, but just wanted to say my g-tab has the same visable grid dots. I was going to take it back thinking it was just a lemon, but now that I see this I wont. This is the only posting I see that anyone has acknowledged this. I wonder if its all g tabs or just a bad batch.....
G-tabgirl said:
I know this posting is old, but just wanted to say my g-tab has the same visable grid dots. I was going to take it back thinking it was just a lemon, but now that I see this I wont. This is the only posting I see that anyone has acknowledged this. I wonder if its all g tabs or just a bad batch.....
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Click to collapse
Not a bad batch. the small reflective dots are part of the digitizer that registers touch input. On some devices it may be harder to see, but I assure you, they are there. I noticed them on both my Milestone and Nexus One.
I think that there are two kinds of capacitive screens. I had to return the first GTab bought in November because the micro SD card slot was not working. That one did not have any lines or dots. When I received the replacement one in January, I noticed the dots immediately. But well.. this one can keep the micro sd card in it's place!!
Has anyone noticed visible dots when the screen is on? I just got a replacement gtab and noticed the dots on a white background. They are shimmering dots - similar to when dust is on the screen...
Perhaps a screen protector would help? I saw the grid when the tablet was off on my old one too... but never when it was on like this...
Scott21 said:
Has anyone noticed visible dots when the screen is on? I just got a replacement gtab and noticed the dots on a white background. They are shimmering dots - similar to when dust is on the screen...
Perhaps a screen protector would help? I saw the grid when the tablet was off on my old one too... but never when it was on like this...
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yes, i can still see them, when the screen is ON, so whats the update here?
Hi guys,
I purchased a used SL101. Every appears to be fine with it but when the device is off and when I push down with a lot of pressure on the screen, I see a weird rainbow effect and it kinda looks like moisture behind the screen.
I did post on another forum about this and I was told it's just the LCD contacting the digitizer but I would like further confirmation.
Here is a video to get a better idea of what I'm on about:
http://tinypic.com/player.php?v=2ly038m&s=6
Thanks
Anyone please?
Anyone?
It is the Digitizer touching the LCD. I wouldnt keep pressing the screen like that
So here's the issue, whenever I take a very dark picture I get a red spot in the same place. I'm thinking it's a sensor problem, but before I exchange I was hoping somebody could check theirs to make sure it's not software. The example I'm attaching was from the observatory tonight (it a picture of Jupiter and three of it's Galilean moons). Look near the lower right of the subject and there's a red spot. This only happens when I take dark pictures, doesn't show up at all with brighter ones, but happens every time. Anybody mind trying theirs? Thanks in advance.
No issue here.
not the answer i was hoping for, thank you for the response.
Hey everyone I'm new here, unfortunately my first thread here is bad one. I dropped my phone and the screen is now not working. Let me explain in more depth, the screen appears to be cracked on the inside of the phone. It can be viewed at certain angles, it looks like black streaks. The outside of the screen is fine. Now the phone is not completely black, the top left section pixels are lit up, but you cant make out anything. The bottom lights don't turn on from what I have tried. Can anyone tell me what exactly I need replaced and point me in the right direction? Or what else I should do to troubleshoot the problem? I can also provide a picture if needed. Thanks everyone!
Most likely you need to replace the entire digitizer/screen because if it was just the glass that broke, the screen would still come on just fine. Good luck!
Sent from my SCH-I545 using Tapatalk
ctcollins9 said:
Most likely you need to replace the entire digitizer/screen because if it was just the glass that broke, the screen would still come on just fine. Good luck!
Sent from my SCH-I545 using Tapatalk
Click to expand...
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Okay quick update so I can ensure I know exactly what I need replaced. So that top left of the screen that still works but is distorted, I can still see stuff and click on them so it works. And sounds also still work. So is it a digitizer issue? I thought digistizer was to control touches. Can the digitizer break in certain places and work in others? Well based off that what exactly do I need to replace and what did you mean by screen? Thanks for your help!
Can I see a picture?
Sent from my SCH-I545 using Tapatalk
I had a similar problem with my moms HTC Rhyme... Except she broke the digitizer in a way that there was a black area on the phone's screen, which quickly grew to cover 90% of the screen. You will have to replace the entire screen assembly(glass, digitizer, LCD, etc) Since you damaged the glass, the digitizer or the screen.