Hi guys,
I'm truly desperate tonight. This morning I was at work and recieved a phone call. Answered, everything was fine, and put the phone back again on my desk. Half an hour ater, wanted to send a text, so I tried using the phone: screen remained black. I was like "ok,, this stupid S2 froze again, I'll just reboot it bu pulling the battery out".
Did so and........ still nothing. WTF? So I tried plugging it to charge (AC adapter). No "battery" symbol on screen, nothing. Starting to freak out a bit... I trie with a colleague's AC Adapter, same deal. I also tried with his battery, still no go. Phone remains totally off, nothing on screen, can't enter download mode. The only change when I remove the battery/put it back in is that the phone remains cold at first, and then a couple seconds (30?) after I hit the power button, you can start feeling CPU/GPU getting warmer on the right of the camera lens. So basically there's electricity flowing.
Tonight I gave it a go and opened it up to check if something's fried inside. The only odd thing was that BAT500 (google for some explainations) had leaked but the leak was NOT (and I really mean it) causing damages (yet). I removed the battery, as it does not impact dramatically the phone (just causes the date etc to reset to 01/01 when you remove the battery, apparently). But phone still won't boot, no logo, no "battery chrging", no light on screen...
This really looks like the "hard brick" emmc bug, however I've been running 4.0.3 rooted with Chainfire's CWM kernel for the last 6 months or so, and I never did any wipe or "reset to factory". So the so-called "hard brick bug" shouldn't occur. But symptoms sure look like it.
So to get back to my opening phrase, I am truly desperate. I do have backups of nearly every SMS/MMS (maybe not the last 2-3 days but well... I'll get over it) on my Gmail account, however what I don't have is a backup of my contacts. For some reasons, I don't like my contacts to be synced with Gmail, so they were left on the phone's memory (and not the SD card, because I always thought (how stupid of me) "well why put a SD card inside when there's like 16GB of embed storage ?!"). So I'm f**ked for my contacts, and also for many many pictures that were still inside the phone and not yet extracted to my computer.
So the question (for which I fear I already have the answer): is there ANYTHING I can do? i've contacted a guy in Paris who owns a USB jig, so I'll give it a try this week-end if he's available. But other than that, is there ANY way to recover something from my brick? Or someone witha genius idea of how to turn it back on for at least 5-10 minutes... ?
Any help is appreciated I'm really feeling stupid, as I'm always backuping everything, and I probably have backups of backups of backups.... but just not for this stupid phone...
Regards...
PS: Symptoms:
* Black screen, nothing booting nor charging
* When putting battery back on, nothing happens. If I hit the power button, phone starts getting just a bit warm near the lens (right side of it)
* No download mode
* Power+Vol down+Home + usb connection: nothing on screen, nothing on computer, no USB detected, ODIN sees nothing
* No it's not just the screen who died
Edit: Could JTAG be the magic solution? If so, is there any thread here like the "find a USB jig near you"... ? Wouldn't find the equivalent.
CoinCoin88 said:
Hi guys,
I'm truly desperate tonight. This morning I was at work and recieved a phone call. Answered, everything was fine, and put the phone back again on my desk. Half an hour ater, wanted to send a text, so I tried using the phone: screen remained black. I was like "ok,, this stupid S2 froze again, I'll just reboot it bu pulling the battery out".
Did so and........ still nothing. WTF? So I tried plugging it to charge (AC adapter). No "battery" symbol on screen, nothing. Starting to freak out a bit... I trie with a colleague's AC Adapter, same deal. I also tried with his battery, still no go. Phone remains totally off, nothing on screen, can't enter download mode. The only change when I remove the battery/put it back in is that the phone remains cold at first, and then a couple seconds (30?) after I hit the power button, you can start feeling CPU/GPU getting warmer on the right of the camera lens. So basically there's electricity flowing.
Tonight I gave it a go and opened it up to check if something's fried inside. The only odd thing was that BAT500 (google for some explainations) had leaked but the leak was NOT (and I really mean it) causing damages (yet). I removed the battery, as it does not impact dramatically the phone (just causes the date etc to reset to 01/01 when you remove the battery, apparently). But phone still won't boot, no logo, no "battery chrging", no light on screen...
This really looks like the "hard brick" emmc bug, however I've been running 4.0.3 rooted with Chainfire's CWM kernel for the last 6 months or so, and I never did any wipe or "reset to factory". So the so-called "hard brick bug" shouldn't occur. But symptoms sure look like it.
So to get back to my opening phrase, I am truly desperate. I do have backups of nearly every SMS/MMS (maybe not the last 2-3 days but well... I'll get over it) on my Gmail account, however what I don't have is a backup of my contacts. For some reasons, I don't like my contacts to be synced with Gmail, so they were left on the phone's memory (and not the SD card, because I always thought (how stupid of me) "well why put a SD card inside when there's like 16GB of embed storage ?!"). So I'm f**ked for my contacts, and also for many many pictures that were still inside the phone and not yet extracted to my computer.
So the question (for which I fear I already have the answer): is there ANYTHING I can do? i've contacted a guy in Paris who owns a USB jig, so I'll give it a try this week-end if he's available. But other than that, is there ANY way to recover something from my brick? Or someone witha genius idea of how to turn it back on for at least 5-10 minutes... ?
Any help is appreciated I'm really feeling stupid, as I'm always backuping everything, and I probably have backups of backups of backups.... but just not for this stupid phone...
Regards...
PS: Symptoms:
* Black screen, nothing booting nor charging
* When putting battery back on, nothing happens. If I hit the power button, phone starts getting just a bit warm near the lens (right side of it)
* No download mode
* Power+Vol down+Home + usb connection: nothing on screen, nothing on computer, no USB detected, ODIN sees nothing
* No it's not just the screen who died
Edit: Could JTAG be the magic solution? If so, is there any thread here like the "find a USB jig near you"... ? Wouldn't find the equivalent.
Click to expand...
Click to collapse
Sorry to say your motherboard is fried...
Only motherboard replacement will do...
Sent from my GT-I9100 using xda premium
I have been reading for the past few hours on this forum for this type of a problem that I have, found couple of treads, but not the specific one(maybe I've missed something).
My S3 couple hours ago went on 3% battery while I was getting up from asleep. Checked the phone for messages and missed call.
As soon as I've put the phone down, it made the sound like the phone is turning off. But, it didn't.
I was able to see that the battery is almost dead from the blinking of the screen.
Went downstairs to plug it in for charging. As soon as I plug it, the phone went off.
So, I gave it a few minutes to refresh the battery before starting up the phone.
After power up, it said, Not registered on network. Ok, It has happened a few times before, no big deal, a simple Restart would do it.
As soon as pressed the power button to give me restart option, the phone shut down immediately. No Restart option, no menu, whatsoever ...
Turned the phone up again, and this No Service icon pop up in the status bar. Nor, I have a key lock.
I have been reading the treads and solutions about the Factory Mode that the S3 goes into but my phone hasn't been Rooted, for sure, I bought it from the store, I'm the only one who's been using it, and all of the solutions are for Rooted phones.
That might be the reason why the guys with rooted S3 have those yellow letters on screen and I dont.
All the other "symptoms" are the same.
Mine is Stock, I haven't installed any Room, Root etc ...
I can connect to Wi-Fi, everything else is working fine, but, no Service, no key lock, No restart menu via power button.
Did factory reset, didn't help.
Begging for other solutions.
Tnx in advance
If you are unrooted then claim a warranty repair, as it sounds like your efs partition is corrupt after the unplanned shut down.
You try flashing a full rom Odin, it might enable partition to again be read, but won't make it any worse.
Your thread will probably be locked as it duplicates hundreds of other identical problems.
Check correct IMEI
Network IMEI EFS
http://forum.xda-developers.com/showthread.php?t=2393289
But i would return phone to the vendor after trying a factory reset .
Random Crashing
I am experiencing random crashes where the phone stops and the LED flashes a few times before rebooting. At first I thought it was overheating, as the phone was quite warm the first few times, but it has just done it when cold. It has happened mostly whilst in the play store. It's crashed about 15 times in 4 hours.
Has anyone else experienced anything like this? Is there anyway to access the logs without root?
*** Edit ***
This must just be a dud device. I did a factory reset last night and it crashed rebooting. Will take back to shop and hopefully exchange for a new one.
Did u tried to repair it via PC Companion?
It comes from a bad battery voltage. I had One m7 and after 1 year this problem begin. They change the battery and battery conector and it comes to work good.
This happened after 5 minutes, it's been sent back to the shop now for repair / replacement. Shame, as it was a nice phone when it wasn't crashing!
I had kind of the same experience with my device I bought yesterday. Turned it on, worked for about half an hour before flashing the red LED a few times and shutting down. After that it turned on once again, booted halfway up, the red LED flashed again and it shut down again. Then it did not react to anything anymore.
Plugging it into the charger did not yield any reaction at all. Pressing On and the Vol+ button made it vibrate three times as its supposed to do, but afterwards even that did not work anymore. As a last resort I pressed the hard reset button in the SIM slot, which also made it vibrate three times without any other reaction.
So I concluded it was dead and returned it to the store this morning to get my money back. I think I will hold of of buying a replacement until all the errors that currently pop up are sorted out.
Also noteworthy is, that while booting up and in the time it was usable the screen had a red tint sometimes and touch was working rather flakily.
They sent me a brand new phone, so was def a dud. No crashes so far, finger crossed
Hey there. Out of nowhere today my phone rebooted on it's own and is now stuck on the "LG Life's Good" splash screen. I have the AT&T version (H900) and bone stock everything (I have not messed with bootloaders or rooting or anything). I tried removing the battery and this also does nothing. Anyone else have this issue and know what to do to fix it?
Thanks
Update: After letting the phone sit for about 20 minutes it magically booted and is now working fine... not sure what happened.
Have you tried doing a factory reset of you phone?
1) Turn off the phone.
2) Then hold down the Volume Down and Power button together for a couple of seconds.
3) As soon as the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
Afterwards you should see a factory reset menu on your screen.
4) Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
5) Now your phone should restart.
6) Success! The hard reset has just been completed.
I am having this same problem.
Was using Pandora and GPS. It cut off and has not come back on. I attempted to open in safe mode recovery mode l and tried to-do a factory reset.
When I did the reset It went through the erasing process but when it rebooted it stayed on the LG screen. I've tried all the "common" trouble shooting suggestions... Its been two hours now.
Any new experiences with this issue?
Im also having the same issue with my V10 - Verizon model. Watching a YouTube video and it reset and got stuck on the LG logo splash screen. Followed instructions to do a factory reset and after about 45 min of being stuck on the factory reset screen after I confirmed it reset and booted up. All data and setting were still saved, and after about 3-5 minutes it reset again and went right back to being stuck on the LG splash screen.
Any other advice? or is it just dead?
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
downstat said:
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
Click to expand...
Click to collapse
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
jjall said:
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
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Click to collapse
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
downstat said:
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
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Click to collapse
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
jjall said:
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
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Click to collapse
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
downstat said:
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
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Click to collapse
Actually, i just got home and I decided to try out to see if it worked. I got the 0% battery sign. Plugged it in and it actually seems to be charging! So i'm hopeful. I also noticed that my phone has been getting hot lately. And that my battery life was crap. But that's just LG. I talked to an ATT customer service rep. and they told me that I could have the camera lens replaced so that my phone would be covered for an exchange. Even if it turns on, i'm going to exchange it just as soon as save all my files. Hopefully they'll take it now that it's working....
EDIT
it decided to turn on while it was charging. Froze on booting screen. It was HOT. Like I almost dropped it.
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Hello!
So the same thing happened to me. I was not playing any games on my phone. I had JUST clocked out of work using an application on my phone and sent a text. It has turned off on its own and didn't want to even turn back on. I removed the battery and set it back in.. it turned on to the LG screen and stayed until it blacked out again shortly after.
Same issue with TMO LG V-10 here. Was using phone and it went black and shut down. Now in a loop with the LG boot screen. It tried a few times then just goes black.
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
At time yes. Not so much when it did quit. However, I left it sit on a fan and chilled it, and one time when I was able to get to the wipe screen, before it quit again, it got very hot in the afformentioned area.
Less than a year old. Getting a warranty replacement, but still disappointed as I think having the replaceable battery and abiltiy to put a large Micro SD card in it, along with the finish, camera, and Audio make the V10 one of the nicest phones out there.
downstat said:
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
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Click to collapse
this may sound weird but the same thing happen to me.... put the phone in the freezer for a while then boot it up but be prepared to get your pics, music, etc off of it quick... mine works fine until it warms up to room temp, then back in the freezer it goes to do it again... did it like 4 times today and saved over 1600 pics, bunch of videos and music. (saved them to a mircoSD card)
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Slight Update
SoIDecidedTo said:
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
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Click to collapse
SO, not saying this will help anything but, after messing around with the phone for several hours I've learned this:
If you take the battery out, then plug it into your laptop, then turn it on: a battery icon will pop up with a ? on it.
From there, if you hold down the VOLUME down key, and insert the battery, it will take you into the quick boot menu automatically. Unfortunately I never set that up, and not it will not allow me to set it up. I assumed I could get to safe mode from there. This is the first time I've seen where I would have to "set up" the quick boot menu. This is my first LG phone though. I usually use HTC, or MOTO.
Now, the more interesting thing is, begin as I did last time.
Phone off, battery out, plug into computer, power on. Then hold the UP volume key as you insert the battery and it will take you to your "Tethering" option. So for most of you that have this problem, maybe you will be able to get the data to back it up. Unfortunately for me, it tells me I have to do a Firmware update first, and to not unplug the USB connection until it is complete. If your firmware is up to date, maybe it will allow you to do back up (I thought my firmware was up to date, but guess not).
I hope this helps someone, and I do hope that someone can build on what I've done so far so we can figure out how to at least get our data off the phone.
downstat said:
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
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Click to collapse
The phone got hot. It was getting hot starting from around the power buttons. And it sometimes got hot before i downloaded pokemon go. Not as often, but it happened from time to time. I think it might be because i'm no longer using the original power usb cable.... idk. Just waiting for a replacement.
Can you say the first 3 digits of the serial number of the device to boot loop problem?