Hi Guys,
wifey is using a Samsung Galaxy SII, unrooted and on stock firmware.
All of the sudden today the phone went off this morning and she was not able to turn it back on. She charges it overnight, but nevertheless she had to put in on the charger to be able to turn it on. The phone was sort of hanging on the launcher screen, one more shutdown and then everything was fine.
With the exception of the WiFi. She can't turn it on. Doesn't matter from where I try it. Status bar or setting, the button goes green for a second and returns back to grey.
Any suggestions what we can try? Otherwise we have to bring it to the service center :crying:
linuxholgi said:
Hi Guys,
wifey is using a Samsung Galaxy SII, unrooted and on stock firmware.
All of the sudden today the phone went off this morning and she was not able to turn it back on. She charges it overnight, but nevertheless she had to put in on the charger to be able to turn it on. The phone was sort of hanging on the launcher screen, one more shutdown and then everything was fine.
With the exception of the WiFi. She can't turn it on. Doesn't matter from where I try it. Status bar or setting, the button goes green for a second and returns back to grey.
Any suggestions what we can try? Otherwise we have to bring it to the service center :crying:
Click to expand...
Click to collapse
The service center option sounds good to me.
You might flash another stock ROM, or re-flash the current firmware to the phone.
And in recovery mode (shut down the phone, then press Volume UP + Home + Power buttons till the recovery menu appears), you can wipe cache, then rebot normally.
That will only delete the cache partition (and not your data).
Maybe that can help.
If not ... bring it to the service center for repair/replacement.
Good luck !
If it's never been anything other than a stock phone (I.E you've never run anything other than stock firmware/never rooted or messed with the phone), absolutely do not flash anything.
You've got a warranty, use it. The worst thing you could do would be anything that could void that warranty.
Thanks guys. For sure I will not root that phone or flash anything else than stock. All my phones/gadgets are on custom firmwares, but for my wife I prefer to keep it stock
Yesterday evening the wireless was back on, without doing anything. I found a thread related to the issue
http://code.google.com/p/android/issues/detail?id=28036
it seems that a lot of SII owners have faced this issue and it was hardware related.
For now I hope, it will continue to work. But when the WiFi fails once again, it must be the leaking battery, described in the link.
I tried to turn the screen off, but it keeps turning back on. I've had this issue for a while and looked it up. Most people said it was a hardware issue, but the thing is...now it will not turn off the screen at all. I know the power button works because I can long press it to get the power menu as well as hold to restart, but not turn off the screen. Also, I can activate the "lock" feature in TWRP as well with the power button. I had this issue on an older rom, so I wiped EVERYTHING and installed revolt, yet I still had this issue and as I was typing this, I got the new issue of it never turning off. I don't know what's causing it. Any ideas? It's been happening for a few days now.
Attempt 2: Now I have the stupid turning off issue. Now, every time I press the power button the opposite happens. It turns on for a second and then turns back off. I'm thinking that this is a hardware issue. Anyone else disagree?
Attempt 3: Back to same issue, turns off and turns right back on in like 2 seconds. Going to call Samsung and see what this is about.
[EDIT]: I should mention, I have the same vibrate issue described in this thread. I'm suspecting a stuck power button. Great. Time to talk AT&T into giving me an early upgrade.
A stuck power button won't allow your phone to boot up completely. So you're probably ok there if you can boot up and type in an app.
You do have an issue though. Something got borked up somewhere. I would try going back to stock completely.
Backup important files, wipe EVERYthing on the phone at least twice. Then using Samsung kies on a PC do an emergency firmware update. Once your update completes perform another factory reset and see how she's working. If you still have a problem then contact Samsung. If no problem, enjoy your phone!
Eh, I tried the wiping everything (internal, not the sd card), but I guess I shall try moving it to stock as well. Do you suggest keeping TWRP or should I install stock kernel, recovery, and do a firmware update? I might also dump my phone in rice to see if maybe some water got in there (doubt it though). Also, I might be screwed if it's otherwise. Been over a year since I bought the note.
Also, are you sure it's not stuck (partially or sometimes maybe)? My phone is constantly rebooting on and off for no reason and sometimes this happens, other times the power button is okay. But when it does reboot, it vibrates a lot. Sometimes it'll just keep vibrating and never reboot like it's turning off and on constantly and I have to press and hold the power button a few times before it starts booting again.
EDIT: I also realize it could be a combination of issues and one of these issues might be a battery one. I do have another battery and I can feel a noticeable bulge so I'll go home, change the roms, battery, and do a firmware update and see how it goes.
Would just like to add that flashing an official firmware through kies did not fix my problem. Furthermore, now I'm getting the invalid sim problem and it keeps asking me to restart. I had this problem before and just recently (a week ago) got a new sim and now it's back. Maybe it's an hardware issue?
Hey Guys, ive scoured google for 2 days now trying to find a way to fix my phone.
two days ago i was doing some work and i left my phone on the table, and later i found out that the battery was low and it had shut off. But when i looked at it, it was just flashing the "samsung galaxy s2 gt-i9100" text logo. (and not the animation circle logo.)
I tried turning it off, didnt work so i thought it had frozen which happens, so i took out the battery and put it back in again.
Then i tried to plug it into my recharger, and it was showing a grey battery icon and was frozen on that screen always, the screen doesnt turn off, the battery icon isn't showing that its charging. doesnt change, just shows the same empty battery grey icon with the refresh circle-arrow in the middle.
I tried taking the battery out leaving it out for 5 minutes, draining the battery from the phone by holding the power button for 10 seconds, then trying to charge the phone. Same issue, only showing the grey battery icon when trying to charge and it never changes or goes away.
SO i tried to boot up the phone, but it wont go past the samsung text logo.
I tried entering recovery, but it just freezes on the samsung text logo.
I can enter Odin download mode, and ive tried installing several different both stock, original and CMW roms, and nothing changes. (except if i use gingerbread, then the grey battery icon just keeps flashing off and on in 5 second intervals when plugged into the charger.)
Ive tried taking the battery out for 8 hours and try booting it, no change.
Ive tried changing the battery, no change (think it has low bat as well maybe).
Ive tried leaving it plugged in overnight, but that only drained whatever power i had left over in one of the batteries.
Ive tried some of the siyah and doriman kernels, and they add a loading bar which gets full on the samsung text screen,
but then freezes after that.
Im losing my mind here, ive tried almost everything i can think of. And would really appreciate any help on this.
UPDATE
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Ok so to keep this post updated for people experiencing the same issues.
IT seems there is a hardware failure in progress.
BUT i managed to get a temporary fix, it seems that by having the ear plugs connected into the earphone jack in the phone, the phone becomes somewhat usable. I was able to get into recovery, and able to flash a new stock, and its up and running, but as i said this is only a temporary solution as the real issue is that the phone is not conducting the electricity in a proper way that allowed me to recharge my batteries until i had added the earphones...
The phone becomes unusable for me when i remove the earphones again, as i believe its failing to conduct the electricity from the battery properly through the motherboard without something connected into the earphone jack..
SO for people having issues with their phones, it might be a possible way to get your phone temporarily operational again.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Search for Hopper8's 'Odin troubleshooting' thread, download the 3 part stock firmware linked in the thread, flash it with Odin (only if you absolutely have an I9100/I9100T though).
Edit - Doesn't sound promising though, cross your fingers doing that works.
yeah i tried hoppers guide, didnt help me.
Still stuck on the samsung screen.
Whats wierd is, if ive got the phone on charging, it wont boot to the samsung screen even, it just turns itself off
and returns to the grey battery icon again.
Hang on....Did you try flashing the 3 part firmware like I mentioned ? If you haven't, do it. If you have, it's a service centre/local mobile repair shop job.
MistahBungle said:
Hang on....Did you try flashing the 3 part firmware like I mentioned ? If you haven't, do it. If you have, it's a service centre/local mobile repair shop job.
Click to expand...
Click to collapse
Yeah, tried 3 part, even another packages with pit files bootloader and repartitioning from another guide.
still no change, still freezes at samsung text screen.
I dont want to take it to a service center, as there is none around here as far as i know. Norway.
If i can just get it into recovery mode i can prob fix it, but i cant fracking enter recovery. Its driving me insane.
Given what you've tried, no chance of fixing it yourself by the usual methods.
Either take it to a local mobile repair shop & ask them to source a 2nd hand motherboard for you & put it in, or you source one (from a 'donor' phone; a phone with a broken screen that is otherwise OK for example, search online) & either replace it yourself or pay the local mobile repair shop to do it if you're not confident enough.
have you ever flashed a rom on that before..... or is this a stock ROM phone we are talking about???
if it was a stock ROM phone....then did it receive updates over carrier network and started to install itself???
if yes then you should have not stopped it...... i have some problem with phone 3 days ago.... i downloaded latest XWMS1 released for nordic region....... phone is fixed and i am back to neatrom 5.3.1
i suggest you download XWMS1 ...and try flashing it via Odin..... might start......
keep fingers crossed
Roshan707 said:
have you ever flashed a rom on that before..... or is this a stock ROM phone we are talking about???
if it was a stock ROM phone....then did it receive updates over carrier network and started to install itself???
if yes then you should have not stopped it...... i have some problem with phone 3 days ago.... i downloaded latest XWMS1 released for nordic region....... phone is fixed and i am back to neatrom 5.3.1
i suggest you download XWMS1 ...and try flashing it via Odin..... might start......
keep fingers crossed
Click to expand...
Click to collapse
It wasn't any update or anything, it was related to the battery i think as the batt was low.
And instead of recharging the battery, it went into bootloop and started draining the battery more when it was plugged into the charger.
ive downloaded xwms1, still stuck in bootloop.
Ive even opened it up to see if it was a hardware issue, i see no flaws, all buttons work and nothing is stuck.
the phone just keeps going to the samsung logo, and wont go into recovery mode.
It can easily go into download mode, but recovery mode is just not happening.
at this point i just ordered the Xperia Z1 instead, but i still want to fix this phone and give it to my dad or something.
desidarko said:
Hey Guys, ive scoured google for 2 days now trying to find a way to fix my phone.
two days ago i was doing some work and i left my phone on the table, and later i found out that the battery was low and it had shut off. But when i looked at it, it was just flashing the "samsung galaxy s2 gt-i9100" text logo. (and not the animation circle logo.)
I tried turning it off, didnt work so i thought it had frozen which happens, so i took out the battery and put it back in again.
Then i tried to plug it into my recharger, and it was showing a grey battery icon and was frozen on that screen always, the screen doesnt turn off, the battery icon isn't showing that its charging. doesnt change, just shows the same empty battery grey icon with the refresh circle-arrow in the middle.
I tried taking the battery out leaving it out for 5 minutes, draining the battery from the phone by holding the power button for 10 seconds, then trying to charge the phone. Same issue, only showing the grey battery icon when trying to charge and it never changes or goes away.
SO i tried to boot up the phone, but it wont go past the samsung text logo.
I tried entering recovery, but it just freezes on the samsung text logo.
I can enter Odin download mode, and ive tried installing several different both stock, original and CMW roms, and nothing changes. (except if i use gingerbread, then the grey battery icon just keeps flashing off and on in 5 second intervals when plugged into the charger.)
Ive tried taking the battery out for 8 hours and try booting it, no change.
Ive tried changing the battery, no change (think it has low bat as well maybe).
Ive tried leaving it plugged in overnight, but that only drained whatever power i had left over in one of the batteries.
Ive tried some of the siyah and doriman kernels, and they add a loading bar which gets full on the samsung text screen,
but then freezes after that.
Im losing my mind here, ive tried almost everything i can think of. And would really appreciate any help on this.
Click to expand...
Click to collapse
errrrm - just a thought (and it's a real long shot) I had some strange battery drain (bootloop) issues with a brand new i9100 and it turned out that the micro sd card I was using was corrupt, took it out and it worked. Might be worth a try but like I said its a long shot. If that does not work I agree with mistahbungle and looks like you wil need to replace the mb.
Jimsilver73 said:
errrrm - just a thought (and it's a real long shot) I had some strange battery drain (bootloop) issues with a brand new i9100 and it turned out that the micro sd card I was using was corrupt, took it out and it worked. Might be worth a try but like I said its a long shot. If that does not work I agree with mistahbungle and looks like you wil need to replace the mb.
Click to expand...
Click to collapse
Yeah ive already taken out the micro sd card and sim card, didnt change anything.
Just so weird the phone is less than 2 years old. Sucks that its already llike this.
desidarko said:
Yeah ive already taken out the micro sd card and sim card, didnt change anything.
Just so weird the phone is less than 2 years old. Sucks that its already llike this.
Click to expand...
Click to collapse
I've went through this on my Hercules, T-Mobile S2. I had Android tweaker pro, removed all of the tweaks, and rebooted. It took me quite a while but I was able to get into recovery by the normal button mashing.
DO NOT HAVE THE PHONE PLUGGED INTO THE CHARGER.
PRESS THE VOLUME BUTTONS THEN THE POWER BUTTON WHILE STILL HOLDING THE VOLUME BUTTONS.
AS SOON AS YOU FEEL THE FIRST VIBRATION, LET GO OF ONLY THE POWER BUTTON!
CONTINUE TO HOLD THE VOLUME BUTTONS UNTIL YOUR RECOVERY LOADS.
THAT IS WHAT HAS WORKED FOR ME.
Sent from my Skinny Hercules
Ok so to keep this post updated for people experiencing the same issues.
IT seems there is a hardware failure in progress.
BUT i managed to get a temporary fix, it seems that by having the ear plugs connected into the earphone jack in the phone, the phone becomes somewhat usable. I was able to get into recovery, and able to flash a new stock, and its up and running, but as i said this is only a temporary solution as the real issue is that the phone is not conducting the electricity in a proper way that allowed me to recharge my batteries until i had added the earphones...
The phone becomes unusable for me when i remove the earphones again, as i believe its failing to conduct the electricity from the battery properly through the motherboard without something connected into the earphone jack..
SO for people having issues with their phones, it might be a possible way to get your phone temporarily operational again.
Please Help !!
i kinda cloned my ROM , it happened by mistake while trying to flash my kernel , now that my phone is stuck in samsung start up logo , . tried to reboot still the same result. . . :crying:
No recovery ? If that's the case, stock rom from Samfirmware, flash with Odin to get a 'clean slate' (How ? Thread stickied near top of Q&A has instructions) & re-try whatever it was you wanted to do. If you do have recovery, try a factory reset in the first instance, if that doesn't work or if you have recovery but can't do one for whatever reason, proceed with the stock flash via Odin.
Thanks
thanks a lot mate , my fone back in action. successfully flashed, now running on JB 4.3.1 on Paranoidandroid 3.99-RC2 , so far so good .:victory:
being a newbei in this field hoping for all the support
EDIT : any suggestion how to remove warning symbol (yellow triangle) while booting .
Possibly triangle away.Search to get the free version.
desidarko said:
Ok so to keep this post updated for people experiencing the same issues.
IT seems there is a hardware failure in progress.
BUT i managed to get a temporary fix, it seems that by having the ear plugs connected into the earphone jack in the phone, the phone becomes somewhat usable. I was able to get into recovery, and able to flash a new stock, and its up and running, but as i said this is only a temporary solution as the real issue is that the phone is not conducting the electricity in a proper way that allowed me to recharge my batteries until i had added the earphones...
The phone becomes unusable for me when i remove the earphones again, as i believe its failing to conduct the electricity from the battery properly through the motherboard without something connected into the earphone jack..
SO for people having issues with their phones, it might be a possible way to get your phone temporarily operational again.
Click to expand...
Click to collapse
Okay so I have managed to get it to this point after day's of grief, now please tell me I don't have to walk around with the earplugs in for ever !
RustyNail99 said:
Okay so I have managed to get it to this point after day's of grief, now please tell me I don't have to walk around with the earplugs in for ever !
Click to expand...
Click to collapse
A friend of mine had am Android phone that had a similar problem. It always showed the headphones on the status bar and Could not be heard. If you will take your phone apart then you can look for bridges in the solder points. These happen from poor construction and over heating. Fix the bridges and you should be good to go.
Sent from my Skinny Hercules
fathertomany said:
A friend of mine had am Android phone that had a similar problem. It always showed the headphones on the status bar and Could not be heard. If you will take your phone apart then you can look for bridges in the solder points. These happen from poor construction and over heating. Fix the bridges and you should be good to go.
Sent from my Skinny Hercules
Click to expand...
Click to collapse
I did take it apart and had a quick look, all seems ok. However I was not ready to junk the phone so I improvised a little, its not pretty but it works.
I had an old headphone jack which I cut down so as it would just fit into the jack point, installed Soundabout Pro app which forces the calls to come out the earpiece and not headphones voila it works. In the end it cost me a lot of time surfing countless forums, anger management control and some joy at getting it to work. Still without the help people give on this and other forums it would be a useless phone :fingers-crossed:
sweetben747 said:
thanks a lot mate , my fone back in action. successfully flashed, now running on JB 4.3.1 on Paranoidandroid 3.99-RC2 , so far so good .:victory:
being a newbei in this field hoping for all the support
EDIT : any suggestion how to remove warning symbol (yellow triangle) while booting .
Click to expand...
Click to collapse
i was also searching for the same...... since triangle did not hurt but i wanted to know if i could get rid of it......
thanks to our wonderful Dev name Phliz i could do it... i had to reflash to stock for it ofcourse but then whole effort was worthwhile .....
http://forum.xda-developers.com/showthread.php?t=1877270
this is the link.... please go through... and best of luck to remove the triangle.....
Hello, my phone just died - again. It happened to me once and I got my phone fixed by my carrier here, since it happened when I left the store.
Well, has been somedays that i realized a huge memory usage (alway up to 92% even after cleaning ram). I just left it on the table and nothing else happened. I can hear the clicks, the back and multiapp lights up, i can even hear the v-up/down when i click. but nothing shows up on screen.
Its fully factory, not rooted, stock rom. Follows the video here.
PS: I tried to reset using v-down + power, v-up + power, and nothing happens, it reboots but still not show anything.
PS2: Downloaded 5.0.2 firm from sammobile and restored via odin. Still no good.
Ps3: Both happened after I clicked on "Search for Updates" under phone Settings. The phone freezed (completly for a few secs), some grey lines show up then returned to normal. Then, 2 min later.. boom. black screen.
https://www.youtube.com/watch?v=bS3fKWY5haw
any1???
I don't believe there's much in the way of advice anyone can give you aside from taking it to the service center. It would be covered under warranty, I presume. Maybe they might replace it with a new one if the damage is extensive.
So, about 10 days ago I woke up to find my phone wouldn't turn on but felt warm to the touch. At first I didn't know what to do, so after googling for a bit I found out you could force it turn off (power button + volume up) so I did it. Then when attempting to turn it back on, it just got stuck on the Sony logo and when plugging it to the charger the LED would be red when attempting to reboot again.
Several days after googling what might have happened and no luck whatsoever, I decided to take it to a repair shop where it sat for 4 days and they said it just wouldn't turn back on. After retrieving it, and not knowing I could just use a single command (fastboot erase userdata) to factory reset it, I went ahead and unlocked the bootloader to force a factory reset, after which I managed to turn it back on. However, next morning after downloading all my apps and just unplugging it from the wall and going to the bathroom it just wouldn't turn on again, so I had to factory reset it again using fastboot (that's when I found out about that command, and also realized I lost my DRM keys for no good reason but that's a whole other issue). After again setting up all my apps, it suddenly froze when restoring my WhatsApp messages so I had to yet again factory reset it and decided to just download WhatsApp for the time being. My phone was fine for the rest of the day, and the following day, but then last night when WhatsApp was preparing to back up the messages it froze again and I had to (you guessed it) factory reset it again 3 times after it kept on freezing.
At this point I'm not really sure what my phone's issue is, and from my past past experience googling similar cases, people either wouldn't be able to turn on their phones, or the posts had no answers whatsoever. Would there be any way to see what exactly is causing my phone to hang and boot loop or is it just that its time has come to be replaced?