While I was opening the camera app yesterday the screen just turned white, tried using the power button to switch it off and it didn't respond so I had to pull the battery out, when it booted it just stayed white.
Tried recovery mode same result the screen stayed white.
I connected it to the pc using MyPhonExplorer and took a screen shot it showed the normal home screen, so used I it to navigate through the phone by refreshing the screen shots and did a hard rerest that didn't help it stayed white.
The same white screen thing happen 3 weeks ago while I was playing music, that time I just pull the battery out and everything worked again. I'm not sure if its a software or hardware problem and how to fix it.
The phone has a custom rom and I have been using it for the last 4 months with no problems.
sorry to hear. not sure what the problem is but seems to be a problem with the display itself or its connectors. only other way to make sure its not software would be to flash a new rom i suppose
Hi guys, hope you can help! I have the S3 LTE from EE (stock rom, unmodified)
Two days ago I got a long haul flight back from America to the UK. Once I boarded the plane, I put my phone into Power Saving mode and Airplane mode. 10 hours later, upon arriving in Paris for my connecting flight, I try to unlock my phone screen. I hit the power button and the screen turns on fine, but I couldn't do anything with the touch screen itself, it was just completely unresponsive. The menu button and back buttons work fine since they can close the power menu, and everything else on the phone appears to be working fine (I can connect to kies on my pc, browse files etc.), its just the touch screen itself that doesn't seem to be working. I figured it might've been a loose connector since we hit some really bad turbulence, so I tried disconnecting and reconnecting the screen connector, but no difference.....
I have since backed up all my data and performed a factory reset (thinking it might have been a software issue) but again, the touch screen isn't responsive, but everything else is fine.
Anyone got any ideas what might be the problem? If there's an easy fix I'm willing to try it myself, otherwise I'm just gonna have to go back to EE and hope they can repair/replace it....
If you need more info just let me know!
ricster2000 said:
Hi guys, hope you can help! I have the S3 LTE from EE (stock rom, unmodified)
Two days ago I got a long haul flight back from America to the UK. Once I boarded the plane, I put my phone into Power Saving mode and Airplane mode. 10 hours later, upon arriving in Paris for my connecting flight, I try to unlock my phone screen. I hit the power button and the screen turns on fine, but I couldn't do anything with the touch screen itself, it was just completely unresponsive. The menu button and back buttons work fine since they can close the power menu, and everything else on the phone appears to be working fine (I can connect to kies on my pc, browse files etc.), its just the touch screen itself that doesn't seem to be working. I figured it might've been a loose connector since we hit some really bad turbulence, so I tried disconnecting and reconnecting the screen connector, but no difference.....
I have since backed up all my data and performed a factory reset (thinking it might have been a software issue) but again, the touch screen isn't responsive, but everything else is fine.
Anyone got any ideas what might be the problem? If there's an easy fix I'm willing to try it myself, otherwise I'm just gonna have to go back to EE and hope they can repair/replace it....
If you need more info just let me know!
Click to expand...
Click to collapse
Yikes, now I highly doubt it's from the turbulence, I did many drop tests with my phone in cases for weeks with no issues.
It's probably what happened to Erica on YouTube, there is a chip in the display that takes care of the touch and stuff, it got fried in her phone when she flashed a wrong kernel, maybe your device was exposed to lots of static energy?
hmm..is there much static onboard planes? I have no idea. Do you have a link to this youtube video, I'd like to see if its the same problem I have, but it looks like I'm going to have to take it in to EE, hope they have no problem with just replacing it....
Today, when I turned my tablet on, I immediately noticed two things. One, the battery was critically low. Two, my homepage looked strange. Everything was not only fuzzy, but it also had a "thermal camera" effect, where everything was either bright yellow, red, green, or blue.
I had to board a plane at the time so I was like, "Fudge. I'll deal with this later" and shoved it back in my purse.
When I got to my hotel, after having charged the tablet for several hours, I tried to boot it up but it wouldn't work.
I restarted the device but that didn't fix the problem either. Now it just stays on a lit up blank black screen. Occasionally static horizontal lines will flicker across the screen but mainly it remains as the lit up blank black screen of death.
Please help! I am not computer or tech savvy. I also did try holding down the power and volume keys simultaneously as others suggested but that didn't work either. Please help. Thanks guys.
This may be important info: I felt my tablet get really hot two days ago.
lovelyrwwr said:
Today, when I turned my tablet on, I immediately noticed two things. One, the battery was critically low. Two, my homepage looked strange. Everything was not only fuzzy, but it also had a "thermal camera" effect, where everything was either bright yellow, red, green, or blue.
I had to board a plane at the time so I was like, "Fudge. I'll deal with this later" and shoved it back in my purse.
When I got to my hotel, after having charged the tablet for several hours, I tried to boot it up but it wouldn't work.
I restarted the device but that didn't fix the problem either. Now it just stays on a lit up blank black screen. Occasionally static horizontal lines will flicker across the screen but mainly it remains as the lit up blank black screen of death.
Please help! I am not computer or tech savvy. I also did try holding down the power and volume keys simultaneously as others suggested but that didn't work either. Please help. Thanks guys.
This may be important info: I felt my tablet get really hot two days ago.
Click to expand...
Click to collapse
I'm not really sure but this sounds like a busted digitizer. And that's hardware. If your computer can still read from your tab while it's booted up and connected now would be a really good time to save all your data. You could take it to a repair shop. If it's not too expensive to fix do it otherwise I would be looking at a new tab.
Sent from my Nexus 7 using XDA Free mobile app
Press briefly on Power button while it's charging. If you don't see the battery charging icon I'm afraid it's a hardware issue.
Hi! When i woke up, i saw a blinking snapchat notification so I wanted to wake my screen up and check it. But when i pressed power button/home button - nothing happened. I've tried for about a minute an still nothing, so i pulled out my battery, pulled it again, pressed power button and my phone booted into the "samsung galaxy mega i9205L logo. After 5 minutes i tried to turn it off by the button, but it didn't work so i pulled the battery out again. Now it doesnt turn on completely Phone is not rooted. Any solutions?
P.S. If its possible i want to keep my photos and videos. They are really important to me.
EDIT: I was charging the phone whole night.
Almost the same happened here. Yesterday evening I connected my i9205 to the (official Samsung) charger and I went to sleep. This morning the alarm on my i9205 didn't go off. When I checked the Phone I saw a grey batterysymbol with a white circle in it. I switched off the Phone and switched it on again. I saw a message that the memory was corrupted and the Phone needed a factory reset. I tried this several times but the Phone didn't work anymore. Now I have a blanc screen when I start it up and that's it. Only the backlights stay on. Any help would be welcome!
Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
nclsamy310 said:
Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
Click to expand...
Click to collapse
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
callumbr1 said:
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
Click to expand...
Click to collapse
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
nclsamy310 said:
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
Click to expand...
Click to collapse
So vol down + home + power will not get you to download mode?
How about recovery? Vol up + home + power?
This happened to me before and the way i got out of it was hold only vol down + power as soon as the screen went off completely (no led lit) switch to download mode combo.
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
Keep me posted
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
reminds me of the bad emmc memory like the note 4s had.
some times completly letting the battery drain can fix it being "stuck". then recharge for 20 min or so then trying to turn on.
if u plug it into pc does it reconize anything in device manager
even unknown device or descriptor failed anythiing at all?
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
nclsamy310 said:
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
Click to expand...
Click to collapse
you can thank sammy for no ext sd card for that one or more than likely pics would be on sd
now one last sollution is to try buying a cheap battery my note 5 had a issue it shut of one day and wouldnt do nothing i understand ures was blinkik and trying at least
so its a leap but last resort
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Same here
I have the same symptoms. When I hild the vol up+home+pwr I get a green let for 1/2 sec then white. No other combinations do a thing. I swapped the battery for a new one. No luck.
Mine started a few days ago. The phone was 50% charge and i plugged it in for two hours. Came back and it had a solid red led. After a few hours the red light went off. It was then 100% unresponsive. I then took it apart and disconnected the battery. When I reconnected it, it started to do the white let thing described above
athcliath said:
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Click to expand...
Click to collapse
I have one that behaves exactly the same I changed the battery and didn't make any difference. my next step is to replace power management chip. I'll let you know.
Any luck on this?
Mine has been like this for a couple months, kind of gave up on it, but decided to give it a go again!
Same problem here, just happend after switching the battery. Anyone have solved this?
I found a kinda solution, plug your charger in and charge past 30% then unplug charger. then use just vol down and power button for 7-10 seconds, after 7-10 seconds just release the power button while still holding vol down button until you see samsung logo, you can tell if you did it wrong by the solid led being back on, repeat until success, once you have it on do NOT press the power button or it will RESET back to solid led/black screen.
I have the same problem with my s6 active and similar story to dbeeheim. Has anyone fixed this? And can anyone confirm that enzo13's solution works?
Much thanks in advance!!
i have same problem!
Suddenly my S6 dead, battery was ~80%, no charge
yesterday i try to change battery, after that if push power button, LED small light comes but in white with purple, then stuck. (it's small Notifications LED)
and i chnge the screen, but no more than white/prople LED.
(no any thing on screen, always black..)
what is the problem?
i think it's battery because it last month didn't work good, and it's old 3years battery.. but no idea..
Hello guys my Samsung S6 sm-g920f has the solid white led and black screen. Really no fixes?
thank you
Same issue
I have the exact same issue. My Galaxy S6 Edge (G925F) suddenly died and won't get past the 'Galaxy S6 Edge Powered by Android' screen.
I am unable to reach the recovery options. I've tried flashing two different stock ROMs with Odin which succeed but without successfully turning on my phone. I've also tried flashing TWRP with success in Odin but it won't get past the 'Powered by Android' screen before turning off after +-4 seconds. The white LED is on even when the screen is black.
Just had this same issue, my battery died and I forgot to charge my phone overnight, woke up and it would not turn on, black screen. I did manage to replace the battery and do several diagnostic tests on it. My battery was receiving about half the power output it should be (this is normal it's a 4.5yo phone) and when I replaced the battery with a new one, it did not turn on. With wireless charging I can tell I am receiving a charge and with standard I can not. The screen does not indicate it is charging with either method but my wireless charging pad lights up indicating my phone is being charged. I think it may be the processor or screen itself. This really sucks because I lost all my data on my phone and data recovery can be over $500