Related
Hi guys, I finally sorted my issues with the disappearing radio, but now it seems I have another issue.
Starting 2 days ago my battery just started draining like crazy, I'm lucky to get an hour or 2 of use out of the thing.
I noticed when I plug it in to charge it it takes forever and the device gets extremely hot. The battery is so hot you can almost burn yourself when you touch it. Maybe its just my imagination, but it seems to swell slightly when it gets very hot as well.
Obviously I have stopped using my device as I am worried about the battery catching fire after all the Lion battery issues lately.
Just wondering if anyone else had experienced this? Is the battery covered by any type of warranty?
I'm sure I need a new battery and I'm hoping that will fix the issue, hopefully its not some internal problem that is causing it to overheat.
Thanks in advance,
-Kai
Have you backed up your device and hard reset to rule out any software issues? I've run into this before, and there was something running on my device that cause the battery to drain VERY quickly. Never figured out what it was, but after a hard reset and reinstall, everything was fine.
I've had similar issues since putting black 3.01 on, draining anyway, not overheating as yet. I have stopped the battery draining by instaling Daniel Herrero's Bandswitch and setting it to gsm during the day, it seems to switch between gprs and hsdpa more frequently now with 3.01 which drains the battery enormously. Havent done a hard reset yet though.
you should feel my battery after tethering for hours, sigh....
Hmmm, mine spends half the day tethered at work, no heat issues thus far (apart from one time I left it under my pillow (too much Jack) and the heat woke me up (Not a great way to ease into a hangover)). I only ever have battery drain issues.
Yeah I dont think its a software issue as I have done several hard resets, and tried it with a couple of different Rom's and radio's, with no other software installed.
As for the 3g draining the battery, I have my phone set to only use Quadband, not UMTS or 3G.
I'm hoping to pick up a new battery tomorrow and maybe that will solve my problem.
I wonder if I might be able to get a new battery for free from HTC? I'm going to send them an email and see what they say.
-Kai
same problem here
Hey invictive,
i have the same problem, and am also thinking about buying a new battery. plz let me know how the new battery work.
thx
I've just had the same problem. It was red hot in my belt clip & bat low warning.
Mines only 3 months old, been fine until now.
There were a lot of apps running incldung camera & wifi.
I'm going to charge again & close all apps, see if its ok.
had the same problem with my first tytn. called htc support (germany) and they told me that this behavior is not normal (obvious)
i recieved a free replacement, allthough i had to send in my tytn and not only the battery.
edit:
it was even worse with wifi turned on...
Over the past month and a half that I have had an atrix I have noticed that my atrix has burnt me several times. I have it in my pocket and it just gets really hot. It doesnt seem to be the battery as the entire phone is very hot. This has been happening even before I rooted my phone. It burns me through the otter box. Im reluctant to take this back to at&t as i would have to unroot it. Are other people having this issue?
Never once had that problem
Sent from my MB860 using XDA Premium App
I have that problem too. It's not a problem with your phone. It just gets warm naturally. The otterbox definitely doesn't help cool it off though. I have the defender, and God forbid I accidentally leave it under my pillow while charging. I'll wake up in the morning with an uncharged, flaming Atrix.
If it's really burning you, like so much you can't touch it, then something is wrong, regardless of case.
Sounds like a future class action lawsuit and recall for AT&T... except mine, you can't have it *hisss*
I swear I just seen this post in a image forum, with exact wording...hmmmm. Otterboxes are terrible at disappating heat. You also may have a process putting load on the processor causing it to run hot.
So, do you think it would be wise to get rid of the otter box? Should I call or email the otter company?
sifon187 said:
I swear I just seen this post in a image forum, with exact wording...hmmmm. Otterboxes are terrible at disappating heat. You also may have a process putting load on the processor causing it to run hot.
Click to expand...
Click to collapse
Thats what I thought maybe there is a runaway app causing the heat. My Atrix stays in the Commuter and rarely gets hot, if it does its not for long or Im outside in the sun. Try an app like Watchdog to monitor for misbehaving apps..
Thanks wiredpirate. That is one great app. Im thinking that will at least help me narrow down the problem. Im sure this is the reason that my atrix is consuming an excessive amount of batter power too. thanks again.
No problem let us know if you find out what app was causing you to overheat.
Ok, so it seems like there is not an app in particular in fault. I am currently using a root app called 'CPU master'. This seems to at leas greatly decrease my problems.
Yeah, it definitely gets warm, but I have never had it that hot. The only time it gets warm on me is if I am backing up in cwm or flashing with rsd.
OP How hot are we talking? (like Temp-wise?)
Also anyone use Battery Booster and leave the Temp Icon on at the top so actually gauge how hot your phone is getting?
My Milestone and Telus Fascinate definitely hit the +40c a lot more than my Atrix.
The Fascinate will always hit above 40c when browsing on whites, because of the S Amoled screen. Plenty of times I average 40-45c.
The Atrix in idle is usually in the mid 20's, and browsing in the mid 30s for me...
I have also had this problem from day one. I had it charging under my pillow overnight and woke up with it really hot. I did this with my iPhone before I moved over to the Atrix and never once had an overheating iPhone...not that I'd go back to it.
That would be the dual core lava reactor conflicting with the flux capacitor. Gingerbread should fix it
Sent from my MB860 using XDA App
Has anyone experienced that the phone gets warm ( between 30-42 degrees centigrade) even when doing normal tasks like browsing the Web/the screen simply being on? Is this normal? Is there a fix for this if it is not?
Thats what i hate on my Z.... so you telling me Z2 has the same issue?!
chinedu40 said:
Has anyone experienced that the phone gets warm ( between 30-42 degrees centigrade) even when doing normal tasks like browsing the Web/the screen simply being on? Is this normal? Is there a fix for this if it is not?
Click to expand...
Click to collapse
You'd enjoy using the HTC One X then, normal use it easily reaches 42ºc, extended use and/or heavy use can see the phone reach 55ºc so for me, that's a welcome change.
I should be receiving the Z2 tomorrow anyway so I'll post my findings then.
I have noticed this also. I downloaded about 3gb of games and the top back of the phone got fairly hot
Sent with Tapatalk
mushtafa said:
I have noticed this also. I downloaded about 3gb of games and the top back of the phone got fairly hot
Sent with Tapatalk
Click to expand...
Click to collapse
If ANYONE notice back panel loosing or coming unglue, ALERT ASAP!
SkyS1gn said:
Thats what i hate on my Z.... so you telling me Z2 has the same issue?!
Click to expand...
Click to collapse
Yupp unfortunately. It does cool down quickly when the screen is off though so I'm wondering whether it's a design issue and poor heart dissipation
Sent from my D6503 using xda app-developers app
Take your phone to the shop. My wife had same issue with her samsung s4 she took it back in 28 days they replaced a new one
Sent from my GT-N7100 using XDA Premium 4 mobile app
How is 30 degrees warm? What country do you live in? Because that is a big factor.
Sent fra min GT-I9300 via Tapatalk
chinedu40 said:
Yupp unfortunately. It does cool down quickly when the screen is off though so I'm wondering whether it's a design issue and poor heart dissipation
Sent from my D6503 using xda app-developers app
Click to expand...
Click to collapse
Water resistant coating will always trap more heat inside, maybe that's why Sony uses the slightly lower clocked SD801.
SkyS1gn said:
Thats what i hate on my Z.... so you telling me Z2 has the same issue?!
Click to expand...
Click to collapse
same here. mine is z1 and it got really hot even though i was just browsing the internet. hope the z2 doesn't get as hot.
BoneXDA said:
Water resistant coating will always trap more heat inside, maybe that's why Sony uses the slightly lower clocked SD801.
Click to expand...
Click to collapse
I think that would be a reasonable assumption.
I guess the only question is whether it's a deal breaker or not.
Does increased temperature effect battery life at all?
I noticed this happening recently but on rare occassions. It gets hot right where the camera is located but I'm not sure if it is related to the camera or some other app. I know that it overheats when recording 4K videos over 3 minutes. The quick fix when it heats up is to restart the device so to me it is definitelty software realted.
Mine gets warm, but not got enough to be a problem so far. I'm in the UK.
Sent from my D6503 using xda app-developers app
riso123 said:
Mine gets warm, but not got enough to be a problem so far. I'm in the UK.
Sent from my D6503 using xda app-developers app
Click to expand...
Click to collapse
Coming from the Galaxy Note 2, when my phone got warm it indicated that there was a problem. Maybe since this is part of the design, with the waterproofing at all, I'll just have to learn to accept that the phone will get a little warm.
On the plus side, it'll be good for the winter, to warm up the hands
chinedu40 said:
Does increased temperature effect battery life at all?
Click to expand...
Click to collapse
Most definitely.
Well i can asure you that all snapdragon 800 soc overheat and it depends on what you do,my curent device lg G2 when i bought it,it had jellybean on it whne browsing web listening to music etc it always got hot,but when plating games it was a very big overheating ,the procesor got up to 72`C ad baterry was on 42`C and i thought it was a problem with the phone but after updating to kitkat all problems with overheating where gon even in graphinc intense games it took the phone 30 minutes to heat up significantly + on a side note the battery got a lot better i managed 4 hours and 36 minutes of screen time.
Botom line its a software problem coupled with the nano coting(it blocks heat but not in a bad way that the phone will overheat from that maybe a 5`C block).
Overheating is the reason I didn't get the G2.
It overheated doing basic stuff.
It can't be fixed by software. LG certainly didn't release a fix, so don't expect one for the Z2.
When a phone has overheating problems then it will always have it, just like a laptop or any other hardware.
You'll have to deal with it.
Sensamic said:
Overheating is the reason I didn't get the G2.
It overheated doing basic stuff.
It can't be fixed by software. LG certainly didn't release a fix, so don't expect one for the Z2.
When a phone has overheating problems then it will always have it, just like a laptop or any other hardware.
You'll have to deal with it.
Click to expand...
Click to collapse
Well not really my m7 used to get warm / hot with 3g or gaming up to 42c after sense 6 it refuses to go above 35c and when gaming up to 39c , so far only known phone that doesn't get hot is the m8. Imo it's tolerable for z2 to stay warmer then other devices , glass isn't the best option for cool phone + sealed phone due water resistance.
Btw yes warm / hot phones have shorter battery life due heat issues , warmer battery = faster discharge rate.
Imo if z2 gets hot only when gaming it's fine, all phones get warm but if it's crossing 37/38c up to 40+ on WiFi and normal usage I'd call that a problem. You can forget the gaming if this is the case lol , at least stable gaming without fps loss and throttle.
The overheating when using the camera is a bit of a concern, especially since that was one of the main reasons i bought the phone.
Is it definitely software related or hardware?
As if its software i can wait for a fix, but if its hardware then i'll need to swap phones
After reading other device forums seems like all the Snapdragon 800/801 devices have the overheating issue: SGS5, Z2, G2, etc.
I think it's because the new SoC is so powerful that it generates a lot of heart, especially when gaming.
Maybe the 805 will fix this. Not gonna buy a device with 800/801 because almost all of them have overheating issues.
After looking at several posts in XDA and Reddit, it seems that the BLOD or BootLoop of Death is happening to devices everyday as we approach the 2 year mark of the N6P release. Seems like a hardware issue or maybe a combination of both. My question is that do you guys think that this issue is actually a large number of lemons or that there is really a design flaw. Will all 6Ps eventually BLOD? Is it a matter of If or When?
Also it seems that the batteries were indeed pretty bad, with 4 users that I know personally all experiencing the degradation.
Well, it's not all 6P's. I bought my 6P last January 18 months + and I still get 6.5 to 7 hours of screen on time. Using Accubattery my estimated capacity is still 88% 3,028mah. I can run my phone to 10% no reboots or shut downs. It's really in how you take care of your battery.
And before you ask, no I haven't changed my battery out. I've never opened my phone due to the fact I want to sell it soon and afraid they heat gun would warp things on the phone.
Eric214 said:
I haven't changed my battery out. I've never opened my phone due to the fact I want to sell it soon and afraid they heat gun would warp things on the phone.
Click to expand...
Click to collapse
Curious if you've seen or heard anything that'd validate your fear... it's certainly reasonable to be cautious, and it does NOT look like an easy process by any means but why the heat gun? It's a very common tool to use for jobs like this.
But to be clear, I too worry the phone won't look/feel the same after a successful battery replacement.
Of course skill levels vary greatly.
KLit75 said:
Curious if you've seen or heard anything that'd validate your fear... it's certainly reasonable to be cautious, and it does NOT look like an easy process by any means but why the heat gun? It's a very common tool to use for jobs like this.
But to be clear, I too worry the phone won't look/feel the same after a successful battery replacement.
Of course skill levels vary greatly.
Click to expand...
Click to collapse
I've seen or heard nothing, but since I'm upgrading to OP5 I was going to sell my 6P to help cover some costs. Looks like they are still selling for about 300-350. That's a nice chunk off the 540 of the OP5. My phone shows zero signs of wear and have never once dropped a phone. It looks like it came out of the box last night and plan to keep it that way for sale.
Eric214 said:
I've seen or heard nothing, but since I'm upgrading to OP5 I was going to sell my 6P to help cover some costs. Looks like they are still selling for about 300-350. That's a nice chunk off the 540 of the OP5. My phone shows zero signs of wear and have never once dropped a phone. It looks like it came out of the box last night and plan to keep it that way for sale.
Click to expand...
Click to collapse
Gotcha. And thats a hell of a deal! I've been thinking of upgrading, OP5 is really tempting. If I got $350 for my 6p itd be like a 45% discount. Much better than the trade-ins carriers give you.
Edit-No it's like a 70% discount! $539 for 128 gb 8gb ram. For some reason I thought the base model came in at around $700
Eric214 said:
Well, it's not all 6P's. I bought my 6P last January 18 months + and I still get 6.5 to 7 hours of screen on time. Using Accubattery my estimated capacity is still 88% 3,028mah. I can run my phone to 10% no reboots or shut downs. It's really in how you take care of your battery.
And before you ask, no I haven't changed my battery out. I've never opened my phone due to the fact I want to sell it soon and afraid they heat gun would warp things on the phone.
Click to expand...
Click to collapse
Really glad to see that you've preserved your battery well. I had to repair/replace my mobo and battery under warranty but I'm worried that the issues will happen again eventually due to poor manufacturing.
I just saw this over at the google tracker and wanted to share it.
https://issuetracker.google.com/issues/37130791#comment598
[email protected] <[email protected]> #597 Jun 24, 2017 07:53AM
For those of you hit with this problem and who have been denied warranty or are having no joy with either Google or Huawei, I have found a solution, albeit not the best of solutions but one that will have at least have a 60% chance of bringing back to life your Nexus 6P.
So after running some solid tests over the last week and abit on a few Nexus devices hit with the BLOD, I have found the following:
* BLOD Issue is not a software related Issue, Well not in full only in part, 6.0.1 handles and reacts to the sudden voltage drop that happens with the shockingly bad battery in our phones, it reacts to the loss differently so something changed in the newer versions 7.X.X that must trigger the battery to do something different and then causes the phone to BLOD, though the 6.X.X train was not entirely immune from it, the phone would hold up longer.
* Through various tests both with electronic hardware and software on the phone, you can physically watch the battery health drop sharply on a daily basis, these batteries are really that bad.
* The OEM Battery is a POS, when it gets put under load the Voltage tanks and tanks sharply, when it is not under heavy load and running at <31deg/cel the phone will work but only if the following conditions are meet... (1) The motherboard has not been fried by the battery shorting it out, a small IC chip appears to get damanged by it from what we can tell when we did testing on about 4 phones, but not on every phone or (2) the battery health is well enough to keep powering the phone.
* Here is where the problem gets interesting, the more the battery gets put under load, the more it degrades and rapidly, my current Nexus 6P 128GB Frost White version which is getting replaced on Monday by Google is down to 36% battery health, meaning if it drops below 60% battery life the phone just shuts down, so to prevent it from going into bootloop I have to keep it above 60% and each day the battery health is dropping even more roughly a 1% very two to three days at the moment.
* So we decided to put in a Generic battery into one of the 64GB versions that is stuck on BLOD, and it was nothing more than a battery from HK some cheap no-name of eBay, and BOOM! The phone boots up and comes to life again...
* However I have noticed a pattern on three devices I tested this on over the last week, I think the original battery at some point ends up damaging the PCB (Motherboard) and from what we could observer this would be the norm, if your battery is spiking and doing all sorts of things it shouldn't be, it has the potential to fry other components. There isthree of us doing these tests with one being an electronics engineer and the other two of us just being tech heads who repairs phones as a hobby.
* Now if we put back in the OEM battery, guess what? The phone would not boot up, it would just BLOD and on the meters the battery would just spray out wild voltage and all over the joint, these are really crap and awefully bad batteries that Huawei have put in the Nexus 6P, In fact we are not sure why they dont blow up like the Note 7 phones did, given how erradic the voltage spikes are.
* I can safely say that the Huawei made Nexus 6P has a huge problem with the installed battery, which by extension is also causing electronics to fail if it gets caught in the BLOD for too long and overheats the phone. My advise, if your phone goes into BLOD then don't strain, stop using it stright away, dont stree the phone too much, get the battery replaced ASAP, find someone who knows how to open it and replae the battery inside of it with a $7-$16 battery that you can get of eBay, this will at least bring your phone back to life.
I have spent about $400 on testing this to get to the bottom of it, having to buy batteries, run multiple tests, and also buy broken Nexus 6P Phones, at least I can get some of it back by selling the phones that have been brought back to life I guess.
Good Luck peeps, and my advice is to stay away from any Huawei Phones, because if has happened to this phone which was supposed to be a flagship, then it can happen to other Huawei phones if they are using the same or similar batteries, unless they knew all along and have changed them.... Which now makes me wnt to buy other broken Huawei phones and see if they have changed them.
Cheers,
David.
Click to expand...
Click to collapse
cyberedward said:
Really glad to see that you've preserved your battery well. I had to repair/replace my mobo and battery under warranty but I'm worried that the issues will happen again eventually due to poor manufacturing.
Click to expand...
Click to collapse
Yeah, fortunately I haven't had any issues with hardware on my phone. I'm curious if we'd ever see numbers hardware failure rate.
I've loved my 6P. I'm gonna miss the front facing speakers and QHD display. I may not notice the difference in 1440p to 1080p done I don't need with VR.
I share the same experience as Eric214, I have the phone since November 2015, my Accubattery show 93% 3191, I have all update installed thru OTA. Never rooted or installed custom ROM, here is my stat from Accubattery
Sent from my Nexus 6P using XDA-Developers Legacy app
Eric214 said:
Well, it's not all 6P's. I bought my 6P last January 18 months + and I still get 6.5 to 7 hours of screen on time. Using Accubattery my estimated capacity is still 88% 3,028mah. I can run my phone to 10% no reboots or shut downs. It's really in how you take care of your battery.
And before you ask, no I haven't changed my battery out. I've never opened my phone due to the fact I want to sell it soon and afraid they heat gun would warp things on the phone.
Click to expand...
Click to collapse
I have literally never gotten that much sot on this phone, I feel like even if I didn't install any apps and left it in airplane mode I still wouldn't.
My new s7 edge gets me crazy battery life, but the 6p has been disappointing as far as battery life goes.
I think the bootloops and battery dissipation are caused by overheating of the 810, though that's just my professional opinion. Components don't like heat, especially when packed so closely together.
I had this battery issue after 14 months, replaced it 10 days ago - AccuBattery said my battery had something about 40%, now it says 101%. Everything back to normal.
Funny thing is: a month ago, AccuBattery showed 88% as well, everything working fine. Suddenly, 52% and the shutdowns began (no BLOD). I lived with this scenario for 15 days (battery health going down fast), almost bought an iPhone to replace it. Digging around I found a post from a Brazilian dude that brought its N6P back to life buying a battery from a given seller in a known online platform here and I decided to give it a try - battery and replacement costed 12% of what I paid on my phone. I expect to have it working until Pixel 2 pops up.
I'm in the group that after just 14 months my battery is at 67% of it original capacity and my SOT is around 2 hours. The worse battery performance of any phone I've ever owned. And I take care of my battery rarely will I let it drop below 60%, as I try to avoid deep discharges that harm battery longevity.
But no boot looping thus far.
as for the long post mentioning updates from MM to Nougat, i believe that the only thing i defintely did notice was with the battery behavior, the first weeks it took much longer to fully charge the battery , and it freaked me out.
now it is kind of normal again, i rooted my 6p the day i have got it haha.
i love flashing custom roms/kernels.
had the 6p for about 10 months now, i love it and really hope that it won't let me down quick.
at least another year would be nice, or 2.
So according to what @cyberedward mentioned from Google tracker replacing EOL battery with new Huawei made battery is like setting timer in a time bomb to another value ...
I don't know if they'll all bootloop but the battery is crap. After my experience that I documented in another thread, Id doubt anyone who's used the phone for a year has a battery thats holding anywhere close to full capacity.
Mine also shuts down at 20%. Now 4 days out of warranty. I'm gonna fight with the people at Huawei to get it replaced but best case scenario, I have to find a temporary phone for however long it takes to get it fixed.
3 year old phone?-I guess cut your loses.
But within a year?... complete BS! It's defective and they should recall them all.
***And to the OPs original question--what sucks is theres no known cause for the bootloop so you could get the battery fixed and within days, weeks, months you might also deal with that.
I just got my new S21 yesterday. I've noticed at random times, it gets really hot. It doesn't seem to be when I'm doing anything specific. It has gotten hot when wireless charging, or when just sitting on my desk. Has anyone else had heat issues?
ledvedder said:
I just got my new S21 yesterday. I've noticed at random times, it gets really hot. It doesn't seem to be when I'm doing anything specific. It has gotten hot when wireless charging, or when just sitting on my desk. Has anyone else had heat issues?
Click to expand...
Click to collapse
Get gsam battery app, and see which process is using a lot of CPU. Some apps are really crappy and hog cpu