Samsung driver program gives me blue screen? - Verizon Samsung Galaxy Note II

I've a Note 2, (has been sitting at 4.3 with safe root for quite some time, perfectly happy with it) Wife's S3 took a dump, and until we find a new phone for her which she LIKES (We're still Verizon unlimited, so buying a new phone from THEM is a no-go) We decided to get her another S3
Anyhow, she buys an S3 for $75 from a guy on Craigslist, meets him at Verizon, they check phone (we've done this before) takes phone home. Now it's MY job to get some sort of root access on this 4.4.2 phone, so she can run Titanium backup, etc. After I figure out that towel-whatever is the answer, I plug her phone into my pc to transfer the apk over. I figured getting my pc to see her phone wouldn't be an issue, as the S3 and the Note 2 use the SAME Samsung driver install program....yet it was a BIG pain, finally worked it out, wife happy (WHICH, is the major goal in life for most folks reading this, I'd imagine)
When I later plugged my Note back into the pc, I got no end of "usb device not found" bs. (It's normally plugged into a Belkin powered hub) Tried different usb ports on the hub, tried different ports directly on the pc, same result. UNINSTALLED the Samsung driver program, downloaded new (still the same version) When I fire up the exe to install it, it gets to the very end...blue screen of death. EVERY time. Damndest thing I ever saw. (error had something to do with "not equal", I can run it again, if anyone needs said info)
Thanks

Related

Possibly Broken USB Port?

Since Monday morning, I have not been able to sync my phone (was dcd v3.0.4 when it stopped working). I have done much research and have tried many different things in an unsuccessful attempt to solve the issue.
When I plug it in, it begins charging but nothing else happens. No windows new device sound or system tray notification, no driver prompt, no windows activesync activity, nor any activesync activity on the phone (that little arrow icon on the top bar).
I have gotten this problem extremely intermittently previously but have always been able to resolve it with either a soft reset and/or a computer reboot. When that solution attempt failed, I tried moving the usb cable to a different port. I tried four or so different ports with no different results. I tried a different cable. I tried disabling advanced networking, deleting my partnerships (lost my contacts and have not yet been able to re-sync them :/), uninstalling activesync, and cleaning all the activesync files and drivers. I even launched device manager with hidden/non-present devices shown to remove the windows mobile devices (which were oddly not present, although this was after my first activesync uninstall/clean).
After not being able to get anything to respond, I thought it may be something not working properly on my workstation, so I tried similar processes of troubleshooting on my laptop with the same results.
At this point, I figured I had isolated the problem to the device, hopefully being just a software issue and not a hardware issue. At the time, I was still running rom dcd v3.0.4 with radio 3.35. I decided to flash to the newest versions in a hopeful attempt to restore my device's functionality. After flashing radio 3.39 and cooking and flashing a dcd v3.1.2 rom, I tried again with no different results.
Finally, I decided to connect it in bootloader mode, just to see what would happen (what is normal behavior for this anyway? does it get detected and drivers installed correctly?). It was detected as a usb device by my workstation but could not install drivers for it.
Needless to say, I have become rather frustrated with my device this week. I am not sure what the problem is exactly, nor what I could possibly do to fix it. I am on the verge of flashing a stock rom and *gasp* going to the Sprint store for support. Perhaps I finally dropped or shocked it one too many times this past weekend, and it does indeed have a physical issue...
Does anyone have any suggestions/ideas/thoughts? I would be very greatful for any input.
Thank you!
See this thread and see if anything in there fixes your problem.
http://forum.xda-developers.com/showthread.php?t=393918
I have been following that thread in hopes that something may prove helpful and have tried everything suggested, including attempting to clean the port (what would be best for this? anything more than just blowing into it?), trying the two Y adapters I have (emu -> emu / mini-usb & emu -> mini-usb / 2.5" stereo), running that batch script and working with the device manager (those devices were not present), and disabling advanced network functionality, all with no results.
VerusMaya said:
running that batch script and working with the device manager (those devices were not present),
Click to expand...
Click to collapse
If you've sync'd in the past then when you display hidden devices those devices should be present (at least faded). It'll be very strange if you don't see them. If not then uninstall the Mobile Device 6.1 upgrade, restart the PC and reinstall it. Then open up the device manager and watch what changes when you plug in your WinMo device.
Keystone said:
If you've sync'd in the past then when you display hidden devices those devices should be present (at least faded). It'll be very strange if you don't see them. If not then uninstall the Mobile Device 6.1 upgrade, restart the PC and reinstall it. Then open up the device manager and watch what changes when you plug in your WinMo device.
Click to expand...
Click to collapse
I also thought it quite strange that I did not see those devices at all at when I displayed hidden/non-present devices in the device manager. I definitely have sync'd on this machine many times, I typically leave it plugged in throughout the day here at work. My machine is part of a corporate domain but I do not see how anything pertaining to that would affect my devices. On my laptop (used to sync here), the devices were present in the device manager, but even after uninstalling them the phone would not be detected when I plugged it in.
When you say uninstall the mobile device 6.1 upgrade, are you talking about the vista mobile device manager? I am on XP with activesync 4.5.
Also, nothing happens when I plug the device in, not even the standard device connected notification sound. Nothing changes in the device manager, nothing is found when I rescan hardware, I even uninstalled all the usb root hub devices and rescanned for them, hoping a complete usb subsystem driver reinstall may help detect something.
I even downloaded and ran two usb tools, one free usbdeview (http://www.nirsoft.net/utils/usb_devices_view.html) which displayed and monitored all usb devices (present and non-) and drivers and a trial of a usbtrace (http://www.sysnucleus.com/) which was a usb protocol traffic capture and analysis program. I experimented with (un)plugging the phone multiple times in multiple ports with two different cables while running these programs, attempting to find something useful. Absolutely nothing at all happened in either program, which makes me believe it is something either on the phone software or hardware.
I have a feeling I may require a device swap :/
VerusMaya said:
When you say uninstall the mobile device 6.1 upgrade, are you talking about the vista mobile device manager? I am on XP with activesync 4.5.
Click to expand...
Click to collapse
Yeah, activesync then... I dunno, I'm at a loss.
Yeah me too, looks like I am going to have to flash the latest stock Sprint rom and take it in hopefully they can do something for me.
Went to sprint, it was a bad port after all, they gave me a brand new device.
VerusMaya said:
Went to sprint, it was a bad port after all, they gave me a brand new device.
Click to expand...
Click to collapse
Are you sure they gave you the brand new device? coz same thing happened to me a week ago and i went to sprint. They gave me the refurbished phone back. Physical condition of the phone is very good tho.
SptMogul said:
Are you sure they gave you the brand new device? coz same thing happened to me a week ago and i went to sprint. They gave me the refurbished phone back. Physical condition of the phone is very good tho.
Click to expand...
Click to collapse
Well I suppose I am not sure it was brand new, but it had the screen protector and the plastic stickers still on it (next to keyboard when you slide it out). I also received an additional 512MB SD card that comes with it.
Did you flash back to a sprint rom via sd card?
arcanecho said:
Did you flash back to a sprint rom via sd card?
Click to expand...
Click to collapse
Yes, I extracted the two NBH files from the latest (3.35 I believe) stock Sprint rom installer and first flashed the smaller image (bootloader/radio I think it was), and then the larger image (os) before I took it in.
The rep I dealt with at first was somewhat of a technical idiot and only served to confuse/delay matters but after I returned, I spoke to someone else and gave them permission to hard-reset, as well as mentioned I had done this multiple times as well as tried multiple computers and multiple cables, just to help them narrow down the possible source of the problem (as well as to block possible common excuses). After waiting around for half an hour or so in-store, a technician brought me a new phone and told me the port was physically bad.
All-in-all, I was quite pleased with Sprint's service and my free swap for an issueless and scratchless new device. I was afraid it was not going to be quite so easy, requiring more time and/or an insurance replacement fee. Not to mention the free 512mb sd card.
I had a similar problem, I was un able to connect to active sync but was able to charge. Everytime I would try to connect to active sync I got the "device is not recognized" error. Then someone on here suggested perhaps my USB port was messed up, sure enough I looked in the port and noticed one of the gold pins was flipped up slightly higher then the rest. My friend took a needle and adjusted the pin and it was good as new. Somehow I had lifted one of the pins.
Anyways IMHO it's good to look in there and just check if your having problems connecting, it saved me a trip to a technician and having to wait or go through reprogramming everything.

Cant mount SD to computer anymore, USB not recognized

Ok, Ill take this from the beginning uptil now.
From start I rooted my phone, everything worked sweet and I had no problems with any functions of the phone.
Then I added some music to the SD by connecting the phone to USB and copied it over that way. I even used the builtin tetherfunction of the phone to see if it worked when we were about to go on holiday to an island here in Sweden.
When we arrived there (the day after I tested the tether positive) my computer just said "USB device not recognized" and the phone wouldnt even prompt me to mount the SD card, it just puts a notification about HTC Sync (which it cant find even though its installed and was working the day before).
I just thought that something went wrong with the computer and its drivers and accepted the fact that I coulnt tether the internet to my laptop.
Now, a week later when I was about to flash the HTC rom (updated one) I still couldnt get the phone to accept the USB connection, I tried on my workstation with same results as with laptop (USB device not recognized), on my wife's Vista machine nothing happens at all, my parents in law's XP computer says same as on my laptop and workstation, my MAC says nothing at all and my work Vista computer doesnt say anything at all either.
The only way to get it to recognize the phone is if I power it on with power+back (bootloader?), it shows up as a ADB device and I could flash the HTC rom from modaco's generic files.
Even after the new romflash and a total wipe it still doesnt work. Should I contact HTC, or do you think that this is some kind of software issue? Since its working in bootloader (Fastboot USB) the USB part of the phone seems ok, doesnt it?
What would you suggest?
i had the smae error, and the solution for me, it sound crazy, but try to use the original usb cable, or at least a thin one, there are two types.
Ive been trying 4 different USB cables (including the original white one) and all with the same problem. I will try to call HTC Sweden today and see what they think, this is soo annoying. Must say that its been quite a hazzle to use the hero (lagginess until last update drove me mad to start with, and now this...). Im not an apple fanboy of any kind, but I must say my iPhone worked perfectly with no problems from day one and still does (my girlfriend got it now). Its more solid built than the hero. I really hope HTC can solve my issue and make this work since I dont want to send the unit back to be stuck without a phone for a couple of weeks. I will get back here when I got an answer from HTC.
hello latiszm,
I'm having the exact issue as you describe... did you solve the problem? I tried changing the SDCard and also tried different USB cables but with no result... all of a sudden, I cannot mount the card... (it's mounted when the hero boots) but if i take it out and in again, the phone doesn't mount it nor ask me to...
thanks in advance!
hello latiszm,
I had the same problem!!! :-(, i put on the offical update and sent it back to tmobile so they can fix but i think i'll get a new one instead but i gotta wait 3 weeks :-(
I had the exact same problem, although I couldn't even connect with ADB, only fastboot.
See my following post about the problem:
http://forum.xda-developers.com/showpost.php?p=4837803&postcount=19

[Q] USB Issues {ANSWERED}

I recently picked up a secondhand Fascinate for my father and have a desire to root it and flash CM for him. Unfortunately, I've run into a roadblock right off the bat: I cannot connect my computer to the phone via USB. The phone only recognizes it as a charger.
The phone is vanilla and is at latest firmware.
The cables I've tried are LG cables from my own phone.
The computer is Win7 64-bit and has Samsung drivers installed.
Help?
EDIT:
Derp. Perhaps the issue is the cable. I've ordered an OEM cable to test this theory. Thoughts?
Cable could be the issue, I know it has been for some that have used after market USB/data cables. Worth trying in order to rule it out.
I would also strongly suggest using Droidstyles guide. Look in General section. Also, on my device, I sometimes have to "jiggle" the connection to the phone. Sounds odd but it works. You will know right away, pull battery and with ODIN open, plug phone in. Should show up in YELLOW.
Sent from my SCH-I500 using XDA App
Ronjoe said:
I recently picked up a secondhand Fascinate for my father and have a desire to root it and flash CM for him. Unfortunately, I've run into a roadblock right off the bat: I cannot connect my computer to the phone via USB. The phone only recognizes it as a charger.
The phone is vanilla and is at latest firmware.
The cables I've tried are LG cables from my own phone.
The computer is Win7 64-bit and has Samsung drivers installed.
Help?
EDIT:
Derp. Perhaps the issue is the cable. I've ordered an OEM cable to test this theory. Thoughts?
Click to expand...
Click to collapse
Ouch, you may be in a jam. I bought a Fascinate on craigslist. I went home, and fired up Heimdall to install CWM [for cm7], and I got "No device found."
It was charging, but that was all. It would do nothing else. I did get it to connect just a few times, after cleaning the USB connector with a small brush [It was a dental brush actually ]. But it clammed up on me again.
I called up Samsung, they said "You need to have the OEM cable. If it's still not working with the OEM cable we will set up a repair." So I went on amazon and bought the cheapest OEM cable I could find [I think it was $2 or $3, it's OEM samsung, but it's shorter than I thought. :-S ]
I was lucky enough to have 1 month left on the warranty. Unfortunately, you might not be so lucky.
After the repair, my USB worked fine. But then, every morning, I would wake my phone up and it would be in a frozen state. [with about 1 frames per second on the Screen-on animation]
I sent it in again, they replaced the main board, and I have not had any problems since.
If you don't have any warranty [there is a 1-year warranty from the date of purchase], I really hope the OEM cable will work for you. If you're out of warranty, the the OEM cable doesn't work, I guess you might try cleaning the port with a brush, maybe you'll get lucky!
Gl
I've received the replacement cable and it seems to be working. My question is answered.
As a side question, what modifications you guys recommend for the phone in terms of stability and speed? Experience tells me to go for CM7 and CWM, but this phone's developer forum is quite a mess, with different variations of both.
I'd recommend either makelegs' CM7 kangs (in the dev section), or teamhacksung's ICS (find it at rootzwiki). Droidstyle's guide in the general section will get you up and running regardless of what rom you want to go for.
Thanks, k_niv, I've decided to go with makelegs's build. The ICS rom seems a bit... fresh. Keep in mind, this is actually for my father, who doesn't need to be dealing with bugs. He just wants his phone to work the way Android should: fast and Bingfree.
(I'm quite happy with my LG VS910, Gingervolt'd, but don't get me wrong, the Fascinate is damn nice for a year-old phone)
Thanks for the prompt help, my expectations were exceeded on this forum.

[Q] Samsung Admire won't show up on My Computer

I recently picked up a Samsung Admire. It has Gingerbread 2.3.4, and my computer's running Vista 64. When I first got, it showed up on My Computer, but then it randomly stopped. I've tried everything I can think of to no avail. I've swapped USB ports, tried uninstalling and reinstalling the drivers, tried getting drivers directly from Samsung's website, tried debugging mode, tried going into Device Manager to find it there (where it does show up under Disk Drives and says it's working properly, but I can't do anything with it from there), etc, and still nothing. I've looked a several posts on here about it, too (which is where I got the uninstall/reinstall idea), but no luck (I'll admit I didn't understand some of what was said, as well...I'm not a phone guy, really). It's a brand new cord, too, in case someone mentions that.
It would be nice to be able to put stuff on it, so if anyone has any ideas, I'd certainly appreciate it.
Are you pulling down the status bar (at the top of the phone), and selecting 'Enable USB Storage'? Most android phones can connect to the computer and be seen by the device manager, but until the phone is told "OK, communicate with the computer", it will not actually let the computer access the file system.
ambiate said:
Are you pulling down the status bar (at the top of the phone), and selecting 'Enable USB Storage'? Most android phones can connect to the computer and be seen by the device manager, but until the phone is told "OK, communicate with the computer", it will not actually let the computer access the file system.
Click to expand...
Click to collapse
Oh yah, I forgot to mention it doesn't show up either way, whether that's enabled or not.
I guess I'll take it into the MetroPCS store and see if they have any ideas on what's up. I need to take it there anyway to find out why my reception is so constantly horrid. Worst reception of any phone company I've ever been with, and I've been with a few.
salihe66 said:
I recently picked up a Samsung Admire. It has Gingerbread 2.3.4, and my computer's running Vista 64. When I first got, it showed up on My Computer, but then it randomly stopped. I've tried everything I can think of to no avail. I've swapped USB ports, tried uninstalling and reinstalling the drivers, tried getting drivers directly from Samsung's website, tried debugging mode, tried going into Device Manager to find it there (where it does show up under Disk Drives and says it's working properly, but I can't do anything with it from there), etc, and still nothing. I've looked a several posts on here about it, too (which is where I got the uninstall/reinstall idea), but no luck (I'll admit I didn't understand some of what was said, as well...I'm not a phone guy, really). It's a brand new cord, too, in case someone mentions that.
It would be nice to be able to put stuff on it, so if anyone has any ideas, I'd certainly appreciate it.
Click to expand...
Click to collapse
Hi, i had the same problem with my admire but i have just recently found newly released drivers for the samsung from their website and now i have no issues with it anymore, you have to download the drivers for the samsung indulge YES THE INDULGE and it will operate perfectly..

cant get newly installed windows 10 to see *any* of my devices properly

help? I recently had a hard drive issue, so i got a new hard drive and did a fresh windows 10 install. All seems to be working fine now, except I can NOT get windows to see my phones - captivate glide, s5 neo, or galaxy s7 all samsung - at all!!! The notifications say samsung_android is connected, but i cant access the files or folders at all, "my computer" brings up zilch as far as even recognizing the device fully, let alone files and folders. i dont remember having this issue before, so some update must have buggered something up somewhere along the line
more and more as the years go by, I crave windows 7. too bad support is ending in 3 months...
can anyone offer any help? Ive got drivers, though those were hard to find and didnt auto install so maybe not the *right* drivers. ive tried each version of connection several times (ptp, mtp) no dice on either. this is so irritating. Ive been literally having to remove my SD card and plug it in directly, and bluetooth between my devices to transfer anything which takes *way* longer on top of having to sit right there and click "allow for another 300 seconds" every so often.... why in the world would windows 10 restrict things SO much??
it wants you to connect your phone directly to your OS with a phone number and having to add an app to your phone. uhhhh, no thanks!!! How can i get the good old fashioned way back? I hadnt updated yet with my old hard drive, and now that this is a new install i cant go back. this is so frustrating. I just want access to my GD pictures without having to dismantle my devices.... and yes its a legit samsung cable and plugged directly in and all of that basic BS. this exact setup with this exact cable worked before. so wtf has changed with this august update (i delayed several times) to make things so unbearably complicated?
please help a frustrated user out!
No one else is having this issue?
Sent from my [device_name] using XDA-Developers Legacy app

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