How would Facebook use 2.7GB without uploading video? - Android Q&A, Help & Troubleshooting

I have a coworker who asked me about his Galaxy S5. He showed me how Facebook has used 2.7GB of mobile data alone (5.71GB of Wi-Fi!). He's a light user who reads his news feed and uploads one or two pictures a week. His video streaming option is set to Wi-Fi only, and Facebook isn't syncing contacts or photos. He isn't rooted, and has everything stock; he hasn't even changed launchers. Not a tech user at all.
One thing he does that seems strange is, after he's done using Facebook, he logs out. I don't know how strange that is. I've never logged out. I secure my phone, but not any of my apps. This guy doesn't mind putting his password in every time. The only thing I can think of is that logging out clears the app's cache, but why would it?
I told him to use Chrome and showed him how to enable data compression, but I don't think that's going to help too much.
I checked my own Facebook usage (HTC One M8) and Facebook has used 0.07GB. So like, 70MB. That sounds more like it.
I'm shocked by the 2.7GB, but the 5.71GB is just nuts. Or when you add them together to get 9.4GB. Unless he's lying and he actually is recording video at the GS5's highest capacity (2K?) and uploading hours and hours of it... I just don't see it.
Just thought I'd throw it out there. It's a pretty niche case.
EDIT: I couldn't get it out of my head that he logs out every time, so I did an experiment with my phone (HTC One M8). Checked my Facebook cache. 64MB. So I open Facebook, and log out. Check the cache again — 3.7MB. Scroll Facebook about 10-20 pages, check cache. Around 6MB. Logged out, cache is back to 3.7MB. Scrolled Facebook even farther and got it up to 8MB. Cleared cache again. 3.7MB again.
Similar results on his GS5.
I'm not sure logging out of Facebook and rebuilding the cache every time accounts for 9GB, but it's a start. The man is a grandfather, and during the cache clearing trials, he opened a video of a baby. I respected his privacy and didn't look, but I wonder if he's been watching that video and having to download it every time. That and other videos.
I told him to stop logging out of Facebook, at least to see if it brings his data usage back down. He already had it set to not use background data, and I showed him how to manually clear it out of memory (home button, recent button, swipe Facebook away). I know he doesn't need to and you probably know he doesn't need to, but he wanted a way to "get rid of it" until he needed it again.

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[Q] double circular arrows on top display

I have these double circular arrows up top next to the H+. They are not spinning, just setting there. They don't seem to ever go away. Is this using data or what. Not sure what is causing. My phone is rooted with a few things frozen but nothing that has anything to do with syncing.
thanks for any help
It sure seems something is still syncing... You can test what it is by going into Settings » Accounts and disabling individual sync services for any accounts that have them.
Sent from my MB860 using XDA App
No, I only have the Moto Blur default account and there are no setting for that. It has a little lock by it. I don't use it, I use K9 mail program for all my email including google but in my System account there is my Yahoo account that is the default, locked account and a google account, neither of which have any setting at all.
deserthi said:
No, I only have the Moto Blur default account and there are no setting for that. It has a little lock by it. I don't use it, I use K9 mail program for all my email including google but in my System account there is my Yahoo account that is the default, locked account and a google account, neither of which have any setting at all.
Click to expand...
Click to collapse
MotoBlur has sync settings in Settings > Data Manager > Data Delivery
live4nyy said:
MotoBlur has sync settings in Settings > Data Manager > Data Delivery
Click to expand...
Click to collapse
Nope, I tried that and the arrows remain. Also, something strange I think. The arrows stay there even if I turn Airplane Mode on!
Sounds like a silly question, did you reboot?
I rebooted many times. I started removing apps so hopefully I could find it but each time I restarted those sync arrows came back. I also tried freezing every thing I could but no luck so today I unfroze everything and still couldn't get rid of them. Something was always trying to sync. I noticed that my battery life was shorter today so I did a factory data reset and now I am in the process of rooting it again and installing my apps again.
Thanks for all your help and I will be more careful and systematic this time but what I learned is that one needs to be careful about installing apps. Read the reviews first because some programs are memory hogs, some take over your system, etc.
I've only seen that when I started up this new phone.
I shall look for it. I really like my phone. Look at it often.
(Wow, that was nerdy.)
deserthi said:
I rebooted many times. I started removing apps so hopefully I could find it but each time I restarted those sync arrows came back. I also tried freezing every thing I could but no luck so today I unfroze everything and still couldn't get rid of them. Something was always trying to sync. I noticed that my battery life was shorter today so I did a factory data reset and now I am in the process of rooting it again and installing my apps again.
Thanks for all your help and I will be more careful and systematic this time but what I learned is that one needs to be careful about installing apps. Read the reviews first because some programs are memory hogs, some take over your system, etc.
Click to expand...
Click to collapse
Yeah, the Atrix is still relatively new to the dev scene so most mods are going to have side effects. Basically, just be prepared to do some resets and such until something has been labeled "stable". I'm already on my second Atrix because I messed up the lights for the capacitive buttons and something went wrong with charging, it would always say it was charging even when unplugged. The problems even persisted after a factory restore. Luckily I was able to unroot it and bring it in for a new one before my 30 days was up.
When you see the "sync" icon there, you can go to:
Settings > Accounts > tap on an account, say Gmail.
If something is sync-ing, you'll see the sync-ing icon beside the checkbox for contacts/emails/calendar.
I know on mine, when it syncs with my google calendar, it takes a good 2 mins...odd considering i have less than 10 entries. lol.
I got curious why the sync icon was there for a while, so this was where I looked to figure out what was sync-ing.
Download os monitor and look sort by load. See what is taking up the load and that is your rogue syncing app. Likely it is stuck on a google contact that is corrupted (if acore is your issue in os monitor)
i had the same icon on my notification and i froze account sync and calendar sync, it was killing my battery around 10% per hour. the icon went away after a reset and i have no idea what caused it. looking in titanium i saw an app called SyncML 2.2.1 that has a similar icon but i have no idea if its the app thats responsible, still froze it.

[Q] Exchange and Gmail Sync Issues

I just got the Rezound yesterday for my work phone. I have Exchange setup on the phone and my grail account. However, neither one syncs. I let me phone sit overnight and when I came back to it, it said I had 0 emails. As soon as I opened it and hit menu refresh, I got all my emails from over the night. Now the only way I can get my email is doing the menu refresh.
I have factory reset the phone twice and double checked the settings. They are set to push email (even off peak) and always on mobile data is checked.
Anything else I can check or try to get them to work? Is it maybe a defective phone? Everything else works fine. I can surf the web, youtube and everything. Just email issues.
PhantomPhreak53 said:
I just got the Rezound yesterday for my work phone. I have Exchange setup on the phone and my grail account. However, neither one syncs. I let me phone sit overnight and when I came back to it, it said I had 0 emails. As soon as I opened it and hit menu refresh, I got all my emails from over the night. Now the only way I can get my email is doing the menu refresh.
I have factory reset the phone twice and double checked the settings. They are set to push email (even off peak) and always on mobile data is checked.
Anything else I can check or try to get them to work? Is it maybe a defective phone? Everything else works fine. I can surf the web, youtube and everything. Just email issues.
Click to expand...
Click to collapse
When I've had this problem (on different phones), I go to application data and clear the caches and data for gmail, reopen gmail and it usually starts syncing correctly after that. But I would assume that a factory reset would accomplish this?
toby1064 said:
When I've had this problem (on different phones), I go to application data and clear the caches and data for gmail, reopen gmail and it usually starts syncing correctly after that. But I would assume that a factory reset would accomplish this?
Click to expand...
Click to collapse
I will give that a try. Thanks! Yeah I thought the factory reset would have fixed it too.
toby1064 said:
When I've had this problem (on different phones), I go to application data and clear the caches and data for gmail, reopen gmail and it usually starts syncing correctly after that. But I would assume that a factory reset would accomplish this?
Click to expand...
Click to collapse
Nope didn't work
I just noticed too that I deleted an email from Gmail last night and when I opened Gmail on the web, it still showed the message in my inbox as unopened. So it is not syncing at all, either way.
It might be a bad phone. I have exchange with gmail as well and its syncing fine out of the box. I didn't adjust or change anything.
Is auto sync on
Sent from my HTC Rezound

[Q] Lost calendar events and data usage

Hi Everyone, I search everywhere and couldnt find an answer for this. So here goes.
Calendar
I was syncing and unsyncing with my samsung to google calendars, then the next day I checked, I realized all my events disappeared.
I did not erase anything yet all my events were gone.
I did notice that something was occurring during the period that I lost my data.
I saw that my default Samsung browser on my smart phone went on a refresh loop on google home page. This was an issue on googles end and was resolved eventually.
This was one of google's problems. There would be an issue with google recognizing me logging on the google home page and gmail. This lasted for a week. I wonder if that caused my data to disappear?
There are a few links below describing what happened. I'm wondering if this is an issue with Google, samsung+google, or syncing in general.
if I can recover my lost events that would be great!
It seems like a lot of them has to do with smartphones syncing, which is what I did. Even if there isn’t a solution or a recovery for this, it would be great to at least get an understanding as to why this happened (so i can avoid it in the future). I am currently storing everything local to my phone and havne’t experienced any loss of information. It’s quite disconcerting that if I did use google calendars, at any moment, all my events can go missing.
https://twitter.com/pauliharman/stat...50527979597825
http://productforums.google.com/foru...ar/jJbLThfAuXc
http://productforums.google.com/foru...E/oAz-BQIkcLMJ
https://productforums.google.com/for...ar/P8ClYOAtWSc
DATA
My data usage resets either randomly (before the cycles) or there is a delay on applying cycles? My data usage basically self erased leaving the charts to show nothing and the apps still ahve the data used.
1)
I realized that the data was still there until I started to sync with my TiBu to dropbox/google drive. Then my data went to 0 on the charts.
I was still able to see the data used per app, but nothing shows on the charts.
Although it may not be accurate I use this feature a lot. I would just like to know what makes it reset on its own?
My cycle is on the 2nd of each month and I lost it on the 15th.
2)
Another issue is the vertical lines that shows you data used on each time period. I would like it to default to my cycle (so i dont have to readjust everytime) Does anyone know how to do this?
Thinking back.......I think I did have my cycle set as the 15th, but that was changed a long time ago.
Could it be possible that the change only takes effect after the cycle is complete?
For example
Jan 1, 2000. I set my cycle to the 10th of every month.
Jan 2, 2000 I change it to 25th of every month.
I think it will still reset on the 10th?
Thanks everyone!!!
Bump
Sent from my SGH-I747M using Tapatalk 2

[Q] Where is the Facebook and Twitter "Integration"?

Just got my new 7" HDX. I really like my Nexus 7 FHD, but I thought I'd give this thing a try. I'm trying to figure out exactly how Amazon defines the terms "seamless" and "integration" w.r.t. Facebook and Twitter.
When I booted up, it asked me for my FB and Twitter credentials. Fair enough. I started with Facebook, put in my username and password, and watched it fail because the "integrated" account had no idea how to handle the Login Authentication. It couldn't even prompt me for the code!
So I went and turned it off (from my N7), and tried again. It worked this time, but there is no Facebook "app" on the device by default. Same with Twitter. Thinking I had to be missing something in the new interface, and wanting to see how the May Day thing worked, I contacted support. I was told, unapologetically, that I needed to download the apps from the app store. So I did. And then I had to login when I started the app! WTF?
I played around in some of the other included apps, thinking maybe the integration was elsewhere. In the Photos app, I was able to sync my FB photos to the device, but only after (you guessed it) logging into Facebook again through the web browser on the device! So far as I can tell, it's syncing my contacts and calendar with Google, but not with Facebook.
So what am I missing here? I don't see anything that comes even close to "seamless" or "integration".
From what I can tell, notifications are integrated from Facebook. When you get a Facebook notification, it shows up in your notifications bar. You can dismiss it, or tap on it and it will take you directly to Facebook in the default browser.
The integration may go deeper than that, but we've only had the thing for 2 days now.
Seamless integration is just a buzzword. It sounds like you might have been a bit iffy about the KF HDX to begin with, so can be easy to find something to get frustrated about.
My wife is on Facebook all the time, and hasn't had any complaints that I know of about the integration or lack thereof.
EDIT: As to the photos, it may be that the photos app does not tap into the system level Facebook integration/login. If that's the case, you're right, it does seem a bit silly.

Question GMAIL

Does anyone else have an issue with Gmail notifications? Most of the time I receive no notifications about new email until I unlock the phone. Even then they do not always come in quickly. When I open the Gmail app they do come in.
Yes, they will "eventually" come in on their own but way later than they should. I have done every battery/data optimization/exception I can think of and find. This should NOT be happening in 2021! This is not a OnePlus phone and even then my 8T is not this bad. Also, the notification LED does not activate for Gmail while it does for Messages and WhatsApp. I have gone through every possible notification setting on the phone as well as for the Gmail app itself and made sure that using the LED was selected on them all. I hate that Gmail is installed as a system app! WHY???
Another interesting things is that Gmail is NOT listed as the default app. It is not even there as a selection. Messages is installed as a system app and it is listed as the default. WHY?
I am liking the phone, but not receiving notifications for such an essential feature as email is NOT GOOD!
The phone is causing Gmail to go into deep sleep when the screen is locked unnecessarily.
I may have found the solution. To start I went into Settings > accounts just to double check that the toggle for "Automatically sync app data" was turned on and it was. While in the same screen I tapped on my email account and then tapped on "Account sync", Here you can do a manual sync of all the various apps associated with your Google account. SO I tapped on the 3 dots in the top right and tapped on "Sync now" and the only thing that synced immediately was Contacts and maybe one other (can't remember which one. No matter how many times I would retry to do a manual sync the same thing would happen.
So I closed all of this out and went directly into the Gmail app > settings and chose my email account and scrolled down to "Sync Gmail" under the "Data usage" section and unchecked this setting. I rebooted the phone, went back into Gmail > settings my email and re-checked the "Sync Gmail" selection, rebooted again and went back into Settings > accounts > my email account > account sync and all the various apps listed in this section had now synced properly. I could tell by the time stamp for each one. I also did a manual sync again and everything in the list synced up within about 10 seconds! I was happy. I locked my phone, set it down, and within a minute or two I received several emails and the notification chime went off. I'm still not sure if the notification LED lit up or not but I think it did. Hopefully this fixes the issue.
Sometimes it isn't what is selected but the order in which you select things so as not to cause a conflict.
This is one area of Android that I think needs improvement (Samsung is the worst for this) that there are too many settings that seem redundant, counter intuitive, and conflict with one another.
Well, after writing all the previous entries I am still having the same issues with Gmail. On my OnePlus 8T every morning shortly after logging in my emails would come in without any prompting on my part. With my Xperia 1 iii I received NOTHING until I actually opened the Gmail app itself and sure enough there were about 5 emails that popped up! Something is very wrong here. I am not looking forward to a factory reset but I may have no choice. I will say this: If after a factory reset Gmail is still unresponsive I will definitely be sending this thing back!
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
hotcakes_shinku said:
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
Click to expand...
Click to collapse
Exactly! I decided to NOT do a factory reset because I feel that it would not help. Instead I just disabled Gmail and installed Bluemail. It has more settings than I care to mess with but at least all my email notifications arrive properly! I am glad that I am not the only one this is happening to. Is there some way to inform Sony directly that they have a problem? I liked it better when Gmail was a Play Store install! I DO NOT like it when ANY apps are installed as a service!
I chatted with Sony Tech support. They went through all the usual settings that I already tried several times. They escalated it so we will see what happens. One thing I have noticed, which may be relevant or not, is that with Blue Mail installed when I do get an email both Gmail and Blue Mail give a notification????
To me it sounds like you just need to whitelist the app in your battery saving settings.
aapok98 said:
To me it sounds like you just need to whitelist the app in your battery saving settings.
Click to expand...
Click to collapse
Please, while I can appreciate the suggestion, do you think I did not already go through every possible setting and permutation in an attempt to resolve this issue? I am a retired IT Systems Engineer and I have used cell phones for so long it's not even funny. Not to mention there are others experiencing the exact same thing! However, I was forced to do a factory reset this morning so "maybe" things will start to work properly.
I have exact Gmail notification issue when I got my X1iii but the issue resolved after I upgraded to 61.0.A.11.92 this morning. After switched off Gmail sync off and on and turn on the notification on individual labels, the notification was back.
It might be the previous firmware used a bad GMSCore. My device is a XQ-BC62. BTW the install step 3 did take some time but my phone didn't stuck at that step and it went through.
I have different problem with gmail notifications. For some reason notifications are always coming when in the evening I plug in my phone for charging. After a moment gmail notifications are coming. And this happens all the time.
??? Sony?
Guys please treat everyone with respect.
We are here to help each other and exchange our experience. Not to offend each other.
Thank you.
I have had a few days now with the last update = .92 and so far it appears as if my Gmail notifications are coming in exactly as they should when the phone is locked. For sure much better than before the update. So whatever Sony did in this update (besides the security update) is working for me. The LED is also lighting up properly for Gmail! Good job Sony!
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
darwinmach said:
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
Click to expand...
Click to collapse
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
jaseman said:
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
Click to expand...
Click to collapse
Just to be sure, I went through and double checked that Gmail, Google Play Services, and Google Services Framework all had:
* Battery/Power-saving Feature: Excepted
* Unrestricted data: Enabled
Still didn't resolve my sync issues
Did you try this: settings > accounts > tap your email google account > account sync > has everything synced fairly recently? Any of them appear to be stuck, not spinning? Top right 3 dots sync now, does everything finish syncing?
Just adding that I noticed this problem after the .92 update. I'm not sure if its there before. So the .92 didn't solve the issue on my end, glad it solved yours.
aapok98 said:
I haven't had issues with gmail but I have had the kind of issues described in OP with other phone models and similar apps and the cause was a bit too eager battery optimization settings so I honestly thought it was the cause here too.
If it was not, then it is a shame I couldn't help.
But as a response to your comment: No. I don't think people here are idiots. I just think you are one.
Click to expand...
Click to collapse
You make it sound like you think people are idiots because as already mentioned in the FIRST POST, he already excepted his apps from battery optimization. If you still ask people if they have done so, you obviously think we are idiots, since you ask a question that has already been answered. Grow up please.
Edit: Here let me quote it for you:
I have done every battery/data optimization/exception I can think of and find.
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THREAD CLEANED
Hi! Just popping in to leave a reminder for everyone: keep it civil, on-topic and refrain from responding to posts that you think are offensive or hateful. Just report if you feel something isn't right and let us take care of it for you.
Regards,
shadowstep
Forum Moderator
Testing out a potential fix which seems to be working for now.
I found out that my phone backup isn't working either. Manually pressing the button, the backup keeps telling it failed and asks me to try again later. Searching online, there are some that suggest to remove the screen lock to see if backup starts working again.
After I removed my screen lock, I cleared cache/storage of Google Play Services, Google Services Framework and Gmail. Then I rebooted my phone and left it a while to let it fully boot. I can now backup my phone, and I am getting my Gmail notifications. Now I am observing to see if this is permanent..
If the fix is permanent, at least on my end, it seems that Sony's build of android has buggy encryption. This was an issue with other brands too.
Update on my problem. Firstly, after trying the above, I noticed a few days later that in general I wasn't getting notifications from anything. I concluded that I messed up Google Services too much and therefore factory reset my phone.
After that and readding my google account, My notifications was fixed, except Gmail still wasn't getting notifications, but phone backup started working. I was about to give up and use another email app, when today the September security update arrived in 61.0.A.14.3 update. Being desperate to try anything I updated without hesitation.
This seems to fix the problem and I am getting my gmail notifications.
Not getting my hopes up too much and just continue monitoring but I hope this the end of my google problems.

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