[Q] Soft Bricked? - Motorola Droid RAZR

Alright. My current phone I was using broke (screen cracked) and I decided to use my old phone, the Droid Razr to get me by until I get a new phone. My Razr was previously rooted on JB when I left it a few years back. It works fine, except it was running slow. It had bootstrap and Safestrap installed. I'm pretty sure at the original time of getting JB on the razr, you had to use bootstrap first and then switch to Safestrap since its safer? However, I forgot this at the time. I wanted to try clearing the cache on the phone to see if it sped it up. However, I guess I uninstalled safestrap and switched it to bootstrap because i used the bootstrap recovery out of ignorance. When I turn on the phone, I get the "Encryption Unsuccessful" message.
I've tried doing the format option it gives but it just restarts the same every time. I've done some researching and it appears I've soft bricked it. I've been reading that the only way to fix it is by using fastboot to wipe the phone to factory settings. I have all the necessary files to do so. I've been working on this for about two days now. However, fastboot does not seem to recognize my phone. I have the drivers installed. When I plug it in normally when it is not in fastboot mode, my PC shows the XT912 under hardware plugged in via USB. But when I put it in fastboot mode, it does not recognize it and it isn't shown in my ADB devices list. What do I do here? I really need this phone to work and I am willing to do whatever it takes to it. I don't care if I have to wipe it/lose root any of that. Please help me. Im not one to make threads of issues that others have but no one elses thread has helped me.

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MeltingHolster said:
Alright. My current phone I was using broke (screen cracked) and I decided to use my old phone, the Droid Razr to get me by until I get a new phone. My Razr was previously rooted on JB when I left it a few years back. It works fine, except it was running slow. It had bootstrap and Safestrap installed. I'm pretty sure at the original time of getting JB on the razr, you had to use bootstrap first and then switch to Safestrap since its safer? However, I forgot this at the time. I wanted to try clearing the cache on the phone to see if it sped it up. However, I guess I uninstalled safestrap and switched it to bootstrap because i used the bootstrap recovery out of ignorance. When I turn on the phone, I get the "Encryption Unsuccessful" message.
I've tried doing the format option it gives but it just restarts the same every time. I've done some researching and it appears I've soft bricked it. I've been reading that the only way to fix it is by using fastboot to wipe the phone to factory settings. I have all the necessary files to do so. I've been working on this for about two days now. However, fastboot does not seem to recognize my phone. I have the drivers installed. When I plug it in normally when it is not in fastboot mode, my PC shows the XT912 under hardware plugged in via USB. But when I put it in fastboot mode, it does not recognize it and it isn't shown in my ADB devices list. What do I do here? I really need this phone to work and I am willing to do whatever it takes to it. I don't care if I have to wipe it/lose root any of that. Please help me. Im not one to make threads of issues that others have but no one elses thread has helped me.
Click to expand...
Click to collapse
Windows 7? 8? 10?
Did you tried all usb ports?
Uninstall all moto drivers,reboot computer,install them again.
Here are the newest moto drivers
http://forum.xda-developers.com/showthread.php?p=59139823
Sent from my Razr XT910

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Thanks for the quick reply. I'm using Windows 8.1. I did what you asked, and when I turned my phone on after re-installing the drivers, it installed the device normally. It shows this in device manager.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
It still wont recognize it in ADB.

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MeltingHolster said:
Thanks for the quick reply. I'm using Windows 8.1. I did what you asked, and when I turned my phone on after re-installing the drivers, it installed the device normally. It shows this in device manager.
It still wont recognize it in ADB.
Click to expand...
Click to collapse
That's a common problem with Windows 8,on Windows 7 everything is ok
Sent from my Razr XT910

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So that means i cant fix it?
Sent from my SM-T217S using XDA Free mobile app

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MeltingHolster said:
So that means i cant fix it?
Sent from my SM-T217S using XDA Free mobile app
Click to expand...
Click to collapse
You can fix it with Windows 7
Sent from my Razr XT910

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MeltingHolster said:
So that means i cant fix it?
Sent from my SM-T217S using XDA Free mobile app
Click to expand...
Click to collapse
What is on AP Fastboot screen, complete text?

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sd_shadow said:
What is on AP Fastboot screen, complete text?
Click to expand...
Click to collapse
It says AP Fastboot Flash Mode (S)
0A.77
eMMC Info: Size 16GB
To return to normal mode - first press power key to power down
Device is LOCKED. Status Code: 0
Battery OK
OK to Program
Transfer Mode:
USB Connected