Preface I am not an android fan at all....Despise it, but my mom uses Android and is having some issues and I can use some help/advice
She has had the desire 610 for about 3 or so months now, using it on At&t Gophone. She has been moderately happy with the phone aside from the camera. However, as of late she seems to be having some issues here lately with the data.
Sometime, even when she is out in the middle of the city with 4G her data is not working at all...No FB notifications, No Emails, etc etc and then suddenly they will come back in.
Twice(including tonight) she has found herself lost because her Google navigation crashes/closes and wont work(her words....I am not entirely sure the issue). However, when she showed me just now the GPS worked fine when I typed in the location.
I did call Att a few weeks back and they told me to turn the mobile data off for a few seconds and then back on...that somehow fixed it.
She said she tried to do that and turn the phone off and then back on and it still wasn't working. She claims it works fine when she gets back home...she keeps saying it is because of the wifi and I am like "No wifi has nothing to do with it"
Is it her phone(the Desire 610) or the Att gophone service.
We used att postpaid and they are the same company/network and I never had these issues with postpaid but she is having this issues a bit much now with goPhone.
its kinda hard to tell without the phone. I have a 2 year contract with the desire 610 and it works perfectly fine, although it could be a hardware issue, the gophone service or even that the service does not come in good in the city where u live ( which is highly unlikely). my guess is that it would be the plan
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The past week with my touch pro I have been not receiving text or phone calls at night in my apartment. I had service, even EVDO. But people said it would just ring and go to voicemail. Then with SMS i wasn't getting them till i turned the phone on the next morning. Incidently I had the same problem with the original sprint touch recently.
Well today I removed the micro SD card and I have been recieving calls and SMS all night with no problems or any delay. Does anyone know why this would be? Or how I could fix it so I could get the phone to work properly WITH a SD card inserted.
SHould I hard reset?
THANK YOU!
Still not working after a hard rest and I tried all the fixs for Lock ups in sleep mode etc... any suggestions or related problems?
possibly a corrupt/faulty memory card. My ppc 6700 had similar issues with a bad memory card
This is a sprint problem!
I have had two phones that this has happened to me to. First I had a samsung m500. I was not receiving important calls (im on call with my job, plus I have a Wife im accountable to). On the callers end the phone would ring and go to voicemail, however on my end, i heard no ring and got the voicemail much later. text messages came through hours later, or i could force them through by making a call on my phone. this caused me to go over my limit on minutes, thus getting charged for overuse. Once i called sprint, i had asked if anyone else had similar problems that they knew of, they said they had never heard of this problem. (I guess i was a special case and as a result felt like they thought i was a liar) I was talked into buying another phone, which i did, i ended up getting a rzr v3 and things were fine for a while, and sure enough, it started happening again last week. I was frustrated and called sprint where they told me again they never heard of the problem i was having, now comes to find out that since i bought the new phone, i have to be on sprint an extra two years. Never again will i deal with SPRINT. Ill honor my contract, but thats it!
Only if sprint customer service would have improved in so many years, they have best network and worst customer service. I am subscriber for them for almost 4-5 years and get these issues very often.
Right now i'm using Touch Pro and i had tweaked my NAM setting to poll cell phone towers more often. Mine default was setup to 6 seconds, now i have it to 1 sec and looks like issue has gone.
Check or search on google on howto program your nam setting for your phone.
I have been running custom roms on my droid since the root explot was first discovered, and I have a rooted xoom as well. Last night I rooted my thunderbolt and installed the debloated rom. I don't think it is even related to my problem, as it still worked fine after doing this, but I thought it was worth mentioning. I removed the sim card today, just to prove to my brother that it did indeed have a sim, and after reinsertation, my thunderbolt has not been able to connect to a data network. I do not live in a 4g area, and I have tried reseating the sim several times. I can make phone calls, wifi works fine, but I cannot get the 3g icon, and the browser won't load if not on wifi.. I'm starting to get scared. I can't think of anything else to try. Any suggestions?
EDIT 1: I have intermittent 1x data, but I never get 3g. And when I say intermittent, I mean I get it like right after a call for maybe a minute, then it goes away.
Sent from my Xoom using XDA Premium App
I had this same issue as well when I removed and reinserted my SIM card. When I booted back up I was stuck on 1xRTT. After making a call, they phone locked back on to LTE and everything was good after that. If it still isn't working I would recommend giving Verizon a call. They may be able to reactivate it. I did notice that the problem persisted even though I flashed a couple different roms on the device. I'm thinking it probably isn't a great idea to remove and insert the SIM if you don't have to.
Just an update,
I spent 2.5 hours at the effing verizon store today after spending an hour on the phone. Even after all that time, and giving me a new SIM, they STILL couldn't get my TB to connect to 3g. They said that it might magically start working at midnight for no particular reason, but had no clue what to do (I was actually at a corporate store btw) If it doesnt start working tonight, I am going back tomorrow. I have no idea what the hell is up. I am very tech savvy, and this is just insane. It must be a verizon problem in my area that it wont let the phone reactivate for the 3g/4g
Hey, I posted this over at AVForums and didnt get a response and thought that you guys over here are probablt better informed. Below is a quote of the thread I started:
Well to start off, i'll tell you I am on the one plan with 3 and have a brand new sim free htc evo 3d.
Ive had the phone for about 2 weeks and it has worked perfectly ever since I got it. About 4 days ago, I noticed that texts were taking hours to come through. I then noticed that calls were never coming through and going straight to voicemail. Called 3, they blamed the phone but made sure call diverts were off anyway.
Calls were still going straight to voicemail but occasionally when phoning my number, I would get the dial tone but my phone wasnt ringing. I then put my misus t-mobile sim into my phone but I was getting the exact same problem, no calls were coming through. Couldnt put my sim into my misus phone as its sim locked.
I called 3 again, they said it must be the phone. I phone Amazon, they say phone HTC. HTC couldnt help so Amazon agreed to replace the phone. I now have old and new phone in possession. Using my old phone earlier today, I could no longer send text messages but I could receive them ok. The occasional call was coming through but most werent.
Ive now just set up the replacement phone. Everything was working fine for the first 5 minutes but now I cant send texts and calls arent coming through again.
Logically thinking, it surely cant be the phone and must be the sim card, but then again, my misus t-mobile sim showed the same problems in my phone which suggests it is the phone!
Im obviously going to phone 3 tomorrow but I want to be prepared for my argument. If it does end up being the sim, how can I explain to Amazon that I have opened the replacement phone but now need to send it back because there was nothing wrong with my phone in the first place. Surely they would be entitled to charge me or something for doing that?
Hope it all makes sense and I look forward to your responses!
EDIT: Forgot to mention that data is working fine. my 3g connection did drop at work the other day for no apparent reason, but calls and texts were working fine during this period, I guess its more when connected to 3g. There is no gsm only mode to test the phone either!
EDIT 2: Sometimes when calling my phone, I get the dial tone but my phone doesnt ring. However when the screen is on and the phone is out of standby, my phone receives calls fine! It does sometimes goes straight to voicemail but its just so confusing! I just did a test there, phone in standby, called it from my landline. I get the dial tone, but the phone doesnt ring. Whilst im still calling it, I wake my phone and it starts ringing! What the hell is going on!!!
Just a quick update and really hoping someone can offer some input!
I am at work just now, about 5 miles from my home address. So far today, my phone has been working fine at work. I visted the 3 store just round the corner from here, told him my story and he sadi it must be the handset due to the same issue with a t-mobile sim. I did mention the 3/t-mobile network sharing agreement and how they could be connecting to the same masts but he was adamant that no such thing exists. He also argued that the auction for the old analogue spectrum was for additional 3g capacity and not 4g. I did argue with him but he was clueless!
Anyways.... My phone worked fine in the shop so he said test with another sim card and if the problem persists, they would change the sim card. Ive came back to work and again, everything works well. I tried a vodafone sim card and again, all is ok!
When I think about it, my phone has pretty much worked fine when at work apart from not being able to connect to 3g the other day. This leads we to believe that there was be something wrong with my local mast at home, but if this was the case, why has it not been widely reported? Then again, the T-Mobile sim didnt work in my phone when at home, but worked fine in my misus htc desire. I have noticed that she is connected to 't-mobile orange' for 3g when its usually just 't-mobile'. Is it that her phone recognises a problem so switches to an orange mast?
This is doing my head in!
Thanks
EDIT: Sorry for posting in the wrong thread, I did wonder if I goty it right but clearly I didnt!
Please use the Q&A Forum for questions Thanks
Moving to Q&A
I have had my TITAN since about a week after its release. At that time, I was using an O2 SIM card and everything was perfect and fine.
Around 4 weeks ago, I switched to Talk Mobile as my O2 contract was up and I got a deal from Talk Mobile. Since then, my phone has been a disaster - but I dont think the TITAN is at fault.
Around 50% of all my calls get dropped. Typically, when this happens, I will be connected to a 3G/HSDPA network with decent signal strength. The call will drop, I look at the phone and the signal has been lost entirely. Then the signal comes back but at GPRS or EDGE. I also often have a GPRS or EDGE connection in areas I know have strong 3G signal. The phone will transition to 3G eventually but it is a right pain.
I am already on my 2nd Talk Mobile SIM card and will try a 3rd this week. I have tried hard resetting my phone too. None of this has helped and the network have so far been typically useless in trying to help so I was wondering if any of the bright people on here would be able to help at all.
Many thanks
Sounds like a network issue, I am on Vodafone and have not had any problems with the handset. Make sure you have correct network settings installed on the Phone like APN's etc for Talk Mobile
Are they listed in htc connection setup? if so run it.
Talk mobile piggybacks vodafone iirc. i get this problem of switching 3g/edge/gprs with vodafone and talkmobile. with talkmobile if its a phone they don't sell they don't seem to have the settings for internet/mms etc. i usually have to manually input them.
If you need to manually input the Talkmobile settings, they're all on the website.
Click the second orange button 'Talkmobile phone settings' and they should be listed in there.
talkmobile.co.uk/get_your_settings.html
Thanks to all for the responses. When I run HTC Connection Setup app, there is a setting for Talk Mobile which I selected. Before doing that, I had no internet as obviously Windows Phone on its own doesnt have the right settings.
I will try manually entering the APN details next and see if that helps, but I dont think the APN affects voice calls if I am right?
dumped o2 and got my titan with vodaphone. No issues at all. Maybe you can Complain ?.
fallenmonk said:
dumped o2 and got my titan with vodaphone. No issues at all. Maybe you can Complain ?.
Click to expand...
Click to collapse
I am complaining vigorously
You've checked the aerial right? http://forum.xda-developers.com/showpost.php?p=18523952&postcount=12
I have a Talk Mobile sim (I got it as it was an offer - unlimited data) and a Vodafone sim. I have the same problems with Talk Mobile.
E.g. today I could only get Edge in London, and it seemed to be slower than basic G. When I swapped to Vodafone sim, in same area, suddenly good H signal, and fairly fast.
Also my pop3 email sometimes just errors with the Talk Mobile sim.
When I first got this TM sim in November it was great, downloaded no end of music and data on the Titan. Past few weeks it has been rubbish. I find calls are ok though.
Haven't got as far as complaining.... yet.... sorry have no answer but just to say that I don't think it's the Titan at fault.
Hi there.
I have Lumia 920 Black on EE in UK.
Last month when Amber (french one) got leaked, I installed it and tried straight away.
It wasn't big difference to me in fact it had a bug where if I create an all day calendar entry using google account (not tried with Live account),
it will save the even entry as day before?
It bugged me so much so I decided I will install EURO Dev version.
So I did and everything seem to work fine untill I go outside my house.
I kept on getting no signals. And when I had signal it was constantly on EDGE. Never on 3G.
I did reflash and restart and all it doesn't seem to help. When I restart the phone I get 3G briefly for seconds until it loses service totally then come back with full EDGE signal.
I have found a old firmware RM821_1232.2109.1242.1010_RETAIL_eu_euro1_342_10_97021 and flashed it. And did update through OTA.
Still no 3G. I called EE today for help. They told me it could be the sim.
So I tried on my old iPhone 4 and its all good. I get full 3G.
Anyone know what may be the problem? And if EE offers a repair, will they found out that I've playing with flashing the device and tell me its not covered by the warranty?
Thanks you all!
over 60 views and no reply?
langsalang said:
Hi there.
I have Lumia 920 Black on EE in UK.
Last month when Amber (french one) got leaked, I installed it and tried straight away.
It wasn't big difference to me in fact it had a bug where if I create an all day calendar entry using google account (not tried with Live account),
it will save the even entry as day before?
It bugged me so much so I decided I will install EURO Dev version.
So I did and everything seem to work fine untill I go outside my house.
I kept on getting no signals. And when I had signal it was constantly on EDGE. Never on 3G.
I did reflash and restart and all it doesn't seem to help. When I restart the phone I get 3G briefly for seconds until it loses service totally then come back with full EDGE signal.
I have found a old firmware RM821_1232.2109.1242.1010_RETAIL_eu_euro1_342_10_97021 and flashed it. And did update through OTA.
Still no 3G. I called EE today for help. They told me it could be the sim.
So I tried on my old iPhone 4 and its all good. I get full 3G.
Anyone know what may be the problem? And if EE offers a repair, will they found out that I've playing with flashing the device and tell me its not covered by the warranty?
Thanks you all!
Click to expand...
Click to collapse
I know the issue exist on the ATT Dev Rom, you just have to go into the Access Point app in the settings and pick the correct APN, (the flash defaults it to the wrong one. ) but I don't know if that's the case for the EE version. I suppose is possible, it can, and is suppose to load, the APN from the Sim, so if it worked with the iphone sim then check those settings.
Thanks for you reply. Did what you said but it did not help at all. It's not like my data isn't working. It's just on EDGE all the time. Sometimes I don't even get calls through and later get message from EE saying I had a miss call. Called Orange (runs on EE) about it and they said maybe its my sim. So tried it on my iPhone and I get 3G straight away. Need to ring them again. But their call waiting time is ridiculous. Called them yesterday and call queue was 2 hours!!