User profile picture - Nexus 9 Q&A, Help & Troubleshooting

This is really bothering me now i mean i have searched and found nothing surely someone has had this irritable problem.
Well i bought a nexus 9 for my daughter upon factory reset android 5.1.1 i can not seem to add a picture (made the account fresh) in the user profile it just got a silhouette of a person in blue. How on earth do i change that picture i have tried to log into the same google account on my PC as it lets me change mine but when i log in with my daughters the picture icon is not their to change it..
again how on earth do i change this i tried google email google plus and i can not see an option their but i did manage to see a picture setting in google mail and sized it but it still does not show the picture.

Just a quick update tried the online help and it says on lock screen press the user image but that does nothing all it does is switches users.

This thread might help.

Have you gone to settings, users? Click on the user you want to put a picture on. You should see a user profile pop-up. On the left is the blue silhouette, click on it. It lets you choose a picture.
Sent from my Nexus 9 using XDA Free mobile app

Related

Bad contact photos

Has anyone found a solution to the fact that the contact photos look bad and pixilatted. Cheers
Its a sync issue, there is no fix unfortunately as yet. Hopefully google will sort the issue with their wireless sync, but im not holding my breath. I have put the contacts on my phone then disabled syncing of them. Then I update the photos and its fine.
Hmm...intersting....could you explain how you fixed it in a bit more detail ( I ain't too bright ).
I didn't try to sync them at all...they are all images I've taken with the Hero's phone, at max quality. If anyone calls me and the image comes up - quite frankly it look embarassing
cheers
Are we sure its not the Hero doing a really bad job of compressing them before they leave the handset on their merry way across the internet to GoogleMail ?
I hope so, as this means HTC can do a better job on the thumbnails and make them small enough for syncing.
I synced my contact photo's via Exchange, and they are blurry as well.
So its an HTC bug then. Well at least to stands more chance of it being fixed Can't see Google nor Microsoft fixing their end for HTC.
Just out of interest, is there anyone here who is NOT experiencing this problem?
I have emailed HTC tech support - will post back when I hear back from them.
I haven't experienced pixelated contact photos, only the problem with photos not getting displayed off of Facebook.
So when someone calls you Woobit - you see their contact photo sharp and clear?
Interesting - were they photos taken with your phone or ones you uploaded. Anything specific about them or how you assigned them to your contacts?
cheers
The pics from Facebook on my hero are fine (a little grainier perhaps) its ones from my photo album from imported DSLR images that look awful post syncing.
joemax said:
The pics from Facebook on my hero are fine (a little grainier perhaps) its ones from my photo album from imported DSLR images that look awful post syncing.
Click to expand...
Click to collapse
We are talking about the contact photo which appears when he or she is calling you, or vice versa. How about you?
Well as these images are sourced from either Facebook automatically or hand picked from your photo albums... yes
Images Facebook has provided are of a dramatically better quality than those hand picked from the Albums application when seen in the Phone application (when called or you call).
It appears that once the Hero has synced to Googlemail, the Album sourced 'call' photo will be reduced to looking awful. HTC or Android is munching them up.
The Facebook ones stay pretty clean.
Ok, heres whats happening with me, and this happened on all devices I have used, HTC Touch HD, HTC Touch Pro2, Diamond etc and also the Hero.
Say you have all your contacts initially downloaded from Google and synced with your phone. They all come down, so turn sync off as not needed for contacts anymore.
Link your contacts to Facebook, images all come down, work fine.
1 week later, they are still all fine, good quality, can see the pic when calling.
Now, sync again with Google or Outlook and it sends the pics to the server or to outlook, but then it sends them back to the phone (I presume because the phone thinks they have changed in some way).
When they come back, they are grainy and rubbish, so this is something to do with the sync.
Try it, turn off all syncs and replace some pics with decent pics and they will stay that way, unitil you sync.
Just tried that Nice-Lad.
Turned off all syncing. The re-assigned an image to my contact ( my home phone ). Called myself from my homephone - and the new image popped up looking totally crap as before
BUT... the whole point of syncing as that you can add contacts, calendar events etc on your computer and have them automagically appear on your phone.
Turning it off is a work around 'maybe' but makes contact and event management useless.
HTC need to keep a local cache of images and use these in preference to those it gets back from Google (seemingly messed up by HTC before sending to Google). Facebook ones dynamically change when ever a friend updates their profile picture... these appear not to be affected by the same degree.
J-Zeus said:
Just tried that Nice-Lad.
Turned off all syncing. The re-assigned an image to my contact ( my home phone ). Called myself from my homephone - and the new image popped up looking totally crap as before
Click to expand...
Click to collapse
Ok, it may be as its stored in the cache so won't change. Or, try changing to WIFI and re-assign a totally different image. Could be the mobile network downloading the image with network compression...?
joemax said:
BUT... the whole point of syncing as that you can add contacts, calendar events etc on your computer and have them automagically appear on your phone.
Turning it off is a work around 'maybe' but makes contact and event management useless.
HTC need to keep a local cache of images and use these in preference to those it gets back from Google (seemingly messed up by HTC before sending to Google). Facebook ones dynamically change when ever a friend updates their profile picture... these appear not to be affected by the same degree.
Click to expand...
Click to collapse
Oh yeah, I never said it was ideal, I was just pointing out that its an issue with the Syncing. My contacts are now fine, but I know what you mean when you change a contact, you want it to update in Google or Outlook.
It is very annoying and always has been, it needs fixing. Google are aware of it, I posted a comment on their forum and someone said they were looking at it, but that doesn't usually mean anything.
Would not be as noticable if we didn't have full screen caller display.
My N85 had a nearly as large an image for callers... never a problem on that... I synced with iSync over Bluetooth and
All HTC need to do to get around this is to keep a local copy of each thumbnail and ignore what Google sends back or is created to send to Google... which ever is the case causing the issue.
As a side note... I've noticed all my Facebook contacts that are also in my Mac Address book and therefore in Google contacts (I use Spanning Sync to mediate between all three) have a line of code in the Note section.
Appears that the Hero 'tags' these contacts and inserts the data into the Note field. Both in Google Contacts as well as passing through to my Mac AddressBook.
Like this...
<sn>id:578756042/friendof:706653099</sn>
But only if they have a Facebook profile picture that the Hero has downloaded. Some contacts that must have a privacy setting set in their Facebook profile, have no picture and this no line of code.
Anyone else notice this ?
J-Zeus said:
So when someone calls you Woobit - you see their contact photo sharp and clear?
Interesting - were they photos taken with your phone or ones you uploaded. Anything specific about them or how you assigned them to your contacts?
cheers
Click to expand...
Click to collapse
Usually I don't really look at the picture when someone calls me, too busy answering I just had my gf call me so I could study the caller pic, and yeah, it could be better. The picture is synced from her Facebook account, and it taken with a not too expensive cell phone so the picture wasn't too sharp from the get go.
Basiclly: quality could be better, but I find the missing contact pictures more of a problem
woobit, try going to the Albums app and hitting the Facebook tab, mine earlier today (not tried before) grabbed a whole load of Facebook profile pictures that were not grabbed by the People app and its Groups tab.
Also, I think those friends with certain privacy settings will not allow their profile picture outside of Facebook.
I have a few missing but far more than I had prior to using Albums.
Worth a go
UPDATE:
Well I gave up with HTC email support, as they couldn't get their head around the fact that it is NOT a camera issue.
So I rang them, and the chap I spoke to was less then helpful - basically telling me there was no fix, he didn't know if they were working on a fix, and that it was all Google/Androids fault*
He seemed to think the problem was that when you assign an image to a contact, they phone makes a tiny thumbnail that is assigned to the contacts info page ( what you see when you view their details. Then, when that contact rings the phone tries to enlarge the very small image that you see in the contact page - thereby it is pixilated to look at.
Is this a problem with other Android phones? And surely to Christ someone in quality control s supposed to pick up these ( glaring ) errors?!
* This becomes somewhat of a pattern - each blaming the other so they don't have to take responsibility and actually do something.

Cloud Sync reccomendations?

I am looking for a free app/service that will automatically upload pictures as soon as I take them from my phone (htc touch pro).
What do you use and why? What is out there?
Edit: cant post links...lame...use the googlez
What I have found:
mIQ
Its free but you have to "manually" open the app and let it "autosync".
Mesh
Its still in beta and unfinished...
funambol
Looks like you can sync pictures but doesn't show an option for phones...
myphone
Its limited and not automatic...
sugarsync
This is by far the best but they have not added photo syncing to their app. You will most likely have to open the app for it to sync.
shozu
Kinda annoying by the way it asks you every time to sync
Live Mesh is simple to use and it is running fine for me ! it syncs vice versa too ie. with desktop-to-cloud-to-urmobile.
mIQ should start automatically and run in the background as long as sync is set to "Automatic" in settings.
If you're settings are correct and pictures are NOT uploading automatically as they should, feel free to contact us on our help/feedback page (sorry can't post links yet) and we'll get it figured out!
mIQ Live said:
mIQ should start automatically and run in the background as long as sync is set to "Automatic" in settings.
If you're settings are correct and pictures are NOT uploading automatically as they should, feel free to contact us on our help/feedback page (sorry can't post links yet) and we'll get it figured out!
Click to expand...
Click to collapse
I had forgot about this post but I as soon as I saw a reply I was going to recommend mIQ. MIQ does run in the background and upload automatically. It just takes time pending on how big the megapixel of the camera.
MIQ is now my favorite app. Plus its amazing too because I work in bby as well.
Now if only I can get that HipLogic app that is advertised soo much...
I can't seem to see all the text messages that i backed up on there.
Also how do i restore the texts from the website to my phone?
Using Winmobile btw.
Gooofy said:
I can't seem to see all the text messages that i backed up on there.
Also how do i restore the texts from the website to my phone?
Using Winmobile btw.
Click to expand...
Click to collapse
Message them on facebook or twitter. They are quick to respond.

Problem w inline images on HTC EVO 3D stock Mail app w Google Apps as Exchange

So here's my problem....
With my old EVO 4G, this worked fine.
I get the EVO 3D, and set up my Google Apps account as an Exchange Mail Account and go about my day. I eventually start to realize that inline images (like a screenshot pasted into the sender's message body) will not show. I get a grey box outlining where the image should be. Clicking the option to "Download Images" goes through the process like it's downloading something, but when that completes, I don't see any images. Leaving the message / mail app and coming back also changes nothing.
I call up HTC and ask. Turns out the first guy I talked to could not find that topic in his help topics lists, and had to go ask people. He came back with the suggestion for me to use a 3rd party mail app like K-9 or TouchDown in order to get my mail. ...HTC saying to use another program because theirs doesn't work... weird.
That is not acceptable to me. (plus the fact that I couldn't get K-9 to connect to a Google Apps Exchange account.)
Other apps like TouchDown just seem silly and impractical, and I don't like the idea of adding some 3rd party app to do something that my phone is supposed to be able to do to begin with. (excessive)
I talk to HTC again after I figured out that it's just with using Google Apps accounts as an Exchange account on the phone, because if I set up the same email address as a POP account in the stock HTC Mail app, I see those images. If I have it set to prompt me to download images, then I'll see a blue ? in place where the image is recognized to be, and it shows when the images are downloaded. (No blue ? was shown when set up as Exchange, and no image was shown after 'download' finished.)
This guy seemed to actually understand what I was talking about, even tested it himself with his own setup, but ended with feeding me the phrase that he was going to be escalate my 'ticket.' (No, I haven't heard back on the topic)
Long story short. I recently had an issue where a client sent an email with a screenshot and a description in the body that referred to the image. I received this on my phone, and since this client hasn't had the best reputation of providing details when explaining things, I replied asking for details that were already in the image.... ...the image that I had no idea was there.
SO. Does anyone know how to get inline images to work with the HTC EVO 3D using Google Apps as an Exchange account?
I've resorted to using the Gmail app but that is also undesireable, because that is now mixed with my personal account and I have to manually switch accounts within the app each time I check mail. Also, you can't create an Android shortcut to a Gmail account inbox like you can with the HTC Mail accounts.
Also, with the latest update to the EVO 3D (I'm using the de-odexed stock ROM update of 2.08.651.2), I've noticed has removed a few things from some key settings menus:
1. Camera options no longer has Shutter Sound = off option
2. HTC Mail app settings for POP account no longer has option to choose HTML vs. Plain Text even though 'format' is listed in the decription for the "Send & Receive" menu)
Again, my EVO 4G didn't have this issue. I understand the versions of the Mail apps are different, but shouldn't things get better with time?
Thanks for your time, hopefully someone can help figure out the images problem, By not being able to see/know about content, it's starting to affect work, and that is a problem.

[Q] Can someone help me find an email client with these basic features please?

I've been on Android about 6 months now. First I had a Galaxy Note & now I have a Galaxy Note 2. In that time I've tried around 30 email clients (some free & some paid versions) but I've still not some across a client that can offer me some (what I consider) very simple features.
What I'd like the client to do is:
1. Be able to resize within the email view so I can see the whole email (or at least the width of it if the mail is longer than one page length). This is such a simple thing but the only one I've found that does this is the official Hotmail client but that brings with it a whole load of other issues... Even the Gmail client doesn't let you do this & you're forced to scroll around the screen trying to put together a virtual jigsaw puzzle in your head of what the whole email should look like.
2. Be able to set an option in the settings to always allow images. Again a simple feature. Something similar to the Gmail app would also be OK where you set it for each sender separately.
3. Always display as HTML.
4. Push notifications that display the message title/sender in the notification.
Hopefully someone knows of such a client but I haven't found one yet.
Thanks for your help people.
Nuwidol said:
I've been on Android about 6 months now. First I had a Galaxy Note & now I have a Galaxy Note 2. In that time I've tried around 30 email clients (some free & some paid versions) but I've still not some across a client that can offer me some (what I consider) very simple features.
What I'd like the client to do is:
1. Be able to resize within the email view so I can see the whole email (or at least the width of it if the mail is longer than one page length). This is such a simple thing but the only one I've found that does this is the official Hotmail client but that brings with it a whole load of other issues... Even the Gmail client doesn't let you do this & you're forced to scroll around the screen trying to put together a virtual jigsaw puzzle in your head of what the whole email should look like.
2. Be able to set an option in the settings to always allow images. Again a simple feature. Something similar to the Gmail app would also be OK where you set it for each sender separately.
3. Always display as HTML.
4. Push notifications that display the message title/sender in the notification.
Hopefully someone knows of such a client but I haven't found one yet.
Thanks for your help people.
Click to expand...
Click to collapse
Have you tried Enhanced Email? It does all these things that you're looking for.
omitav said:
Have you tried Enhanced Email? It does all these things that you're looking for.
Click to expand...
Click to collapse
Thanks. I downloaded Enhanced Email from the play store. It does most of the stuff but doesn't let you know the source or title of the incoming mail. Just tells you that you have new mail.
Also having some problems with formatting emails in mobile view.
It's probably the best I've tried though.
You probably won't find an email client that tells you the sender and title because usually people receive multiple emails at a time from various senders.
And try K 9 mail
Sent from my DROID2 using xda premium
Having used enhanced email for a few days I can say that it's definitely not up to use full time. When ever I reboot my phone it deletes my Hotmail account, it doesn't notify properly, has no push for Gmail, can't format html into mobile view effectively & has a poor gui. Very expensive for why it does.
I have tried K9 before & unless it's been updated recently there isn't an option to resize an email so that the while mail is displayed at once is there?
Nuwidol said:
Having used enhanced email for a few days I can say that it's definitely not up to use full time. When ever I reboot my phone it deletes my Hotmail account, it doesn't notify properly, has no push for Gmail, can't format html into mobile view effectively & has a poor gui. Very expensive for why it does.
I have tried K9 before & unless it's been updated recently there isn't an option to resize an email so that the while mail is displayed at once is there?
Click to expand...
Click to collapse
What do you mean resize your email? You can pinch to zoom in it though, I used it a week or so ago
Sent from my DROID2 using xda premium
gagdude said:
What do you mean resize your email? You can pinch to zoom in it though, I used it a week or so ago
Sent from my DROID2 using xda premium
Click to expand...
Click to collapse
Yes, you can pinch to zoom but I'd like to display the whole email on screen at once & then decide which part of the email I'd like to zoom into (if any). K9 & most other Android clients don't allow this. The only app that I've found that can do this at all is the official Hotmail app but the rest of the app is so basic its shocking. It doesn't allow you to always show images & on my current phone its a 3 click process to show images (in every mail you view). It also truncates all mails to a maximum of 100kb do anything over this takes a further 3 clicks to display properly. Very poor.
Try Aquamail. I absolutely love it, and it has all these features. Their mobile view is the main reason I use it. Make sure you pick up the latest beta version 4 here: www.aqua-mail.com/?page_id=217
The mobile view used to be incorporated into the appstore version. The developer took it out temporarily, and it is only in the latest beta.

[Q] Gmail won't allow me to share pics anywhere else but "Photo" App

When I send myself a pic in my email and I just want to share it somewhere I can't because it defaults to the "photos" app as seen in the photos I provided.
I'm pretty sure I accidentally set this up as a default moving too quickly and now I can't turn it off. So frustrating please help!
Thanks,
-Retarded New Android User
DamagedGoodz said:
When I send myself a pic in my email and I just want to share it somewhere I can't because it defaults to the "photos" app as seen in the photos I provided.
I'm pretty sure I accidentally set this up as a default moving too quickly and now I can't turn it off. So frustrating please help!
Thanks,
-Retarded New Android User
Click to expand...
Click to collapse
All you have to do is go to Settings --> Application Manager --> Look for "Google+" --> Clear Defaults
You should be able to share to anywhere now.

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