(Edit) (read the first 8 posts for more info.. It is totally possible- this works) (edit) advanced calling still works after downgrading to Kitkat and reflashing lollipop. So I called Verizon got a smart tech and told her of my leaked Lollipop and she said it wasn't possible... To have advanced calling.
then I told her of BladeRunner and his thing....then my girlfriends phone droid turbo had advanced calling so she switched my phone number to her SIM to activate it but it already was active I clicked HD video also and took her SIM out put in the Z3V and clicked advanced calling a new prompt came up telling me of a few free features and boom now two people have advanced calling hit the thanks if you call Verizon and can get them to do this for you. (Edit) you don't need Verizon all you need is a phone where you can actually activate advanced calling on switch SIM back to Z3V activate advanced calling and your set. Since our 509 firmware supports it
Awesome
Tigerhoods said:
So I called Verizon got a smart tech and told her of my leaked Lollipop and she said it wasn't possible... To have advanced calling.
then I told her of BladeRunner and his thing....then my girlfriends phone droid turbo had advanced calling so she switch my phone number to her SIM to activate it but it already was active I clicked HD video also and took her SIM out put in the Z3V and clicked advanced calling a new prompt came up telling me of a few free features and boom now two people have advanced calling hit the thanks if you call Verizon and can get them to do this for you.
Click to expand...
Click to collapse
It actually does work! I just tried it, and data work while on call. Awesome!
Tigerhoods said:
So I called Verizon got a smart tech and told her of my leaked Lollipop and she said it wasn't possible... To have advanced calling.
then I told her of BladeRunner and his thing....then my girlfriends phone droid turbo had advanced calling so she switch my phone number to her SIM to activate it but it already was active I clicked HD video also and took her SIM out put in the Z3V and clicked advanced calling a new prompt came up telling me of a few free features and boom now two people have advanced calling hit the thanks if you call Verizon and can get them to do this for you.
Click to expand...
Click to collapse
I'd like to try it with the other lines on my family plan, but the phones with VoLTE are Galaxy S5s. That would mean I have to cut down their sim cards to fit the Z3v...
Does the Droid Turbo also take nano sim?
I just switch the sim card from the Note 5 and it worked.
GigaSPX said:
I'd like to try it with the other lines on my family plan, but the phones with VoLTE are Galaxy S5s. That would mean I have to cut down their sim cards to fit the Z3v.
Does the Droid Turbo also take nano sim?
Click to expand...
Click to collapse
yes it does but that may not be necessary if you have them port your
Line to the s5 or whatever have them shut off your line on the Z3V after its ported activate advanced calling with your profile on the s5 just in the menu not Verizon mobile and then have them port your number back to the Z3V. the tech told me it's not in the SIM it just a setting and this is a way to overcome not being able to select it anywhere with Verizon if your using the Z3V to do it. We broke Verizon..thank you very much. (Edit) idea go to a Verizon store ask a rep to put your sim in a phone with advanced calling activate it switch back done. Tell them their site is having technical difficulties and a person in tech support told you to do this. As it's the only way it will work. wAhaha
Tigerhoods said:
yes it does but that may not be necessary if you have them port your
Line to the s5 or whatever have them shut off your line on the Z3V after its ported activate advanced calling with your profile on the s5 just in the menu not Verizon mobile and then have them port your number back to the Z3V. the tech told me it's not in the SIM it just a setting and this is a way to overcome not being able to select it anywhere with Verizon if your using the Z3V to do it. We broke Verizon..thank you very much.
Click to expand...
Click to collapse
Just tried doing it just now with trying to switch lines for the devices on the Verizon account menu. Won't let me switch because they know it's incompatible sim cards...
GigaSPX said:
Just tried doing it just now with trying to switch lines for the devices on the Verizon account menu. Won't let me switch because they know it's incompatible sim cards...
Click to expand...
Click to collapse
you don't have to switch Sims literally just do what I said above.. When your calling in to Verizon....or you could go to a store. I want you to have this man.
Tigerhoods said:
you don't have to switch Sims literally just do what I said above.. If your calling in to Verizon or go to a store. I want you to have this man.
Click to expand...
Click to collapse
Oh, that's what you meant. Don't I have to have both phones with me?
GigaSPX said:
Oh, that's what you meant. Don't I have to have both phones with me?
Click to expand...
Click to collapse
no you can have Verizon do all the work besides activating the advanced calling in the settings menu for you if you get a nice tech or ask for tech 2 or 3 they might be more interested in doing the work or go to a store and physically take out your sim card talk to a rep have them put your sim in phone. Activate pull out put in Z3V done. Or if you have two phones with the same sized sim and the other one has the advance calling that works I think those are the only ways. Edit If Verizon doing the work it's best to have both phones off at some point in the process but other than that. the other line is not going to work for awhile till they get it set backup..
Tigerhoods said:
no you can have Verizon do all the work besides activating the advanced calling in the settings menu for you if you get a nice tech or ask for tech 2 or 3 they might be more interested in doing the work or go to a store and physically take out your sim card talk to a rep have them put your sim in phone. Activate pull out put in Z3V done. Or if you have two phones with the same sized sim and the other one has the advance calling that works I think those are the only ways. Edit If Verizon doing the work it's best to have both phones off at some point in the process but other than that. the other line is not going to work for awhile till they get it set backup..
Click to expand...
Click to collapse
Stupid representatives, they wouldn't let me change lines because of their same narrow minded response is that my phone isn't compatible. I tell the lady to go look it up online, and of course she's only looking at the Verizon pages.
I'm going to try again tomorrow with someone different.
So I actually was able to swap lines last night and have my phone switched to an active line with advanced calling already activated. It didn't do anything, but I did activate advanced calling for my number with the Galaxy S5. It activated and all, but nothing still showed up for the Z3v.
Just now I switched back the phones to the respectful lines, and I'm still lacking VoLTE. From your instructions in the first post, I would really have to switch the physical sim cards itself. In order to do that though, it's a one way thing where I'd have to shave the Galaxy S5's micro sim into a nano one to fit, which is too much of a hassle to do so when I would have to put it back.
GigaSPX said:
So I actually was able to swap lines last night and have my phone switched to an active line with advanced calling already activated. It didn't do anything, but I did activate advanced calling for my number with the Galaxy S5. It activated and all, but nothing still showed up for the Z3v.
Just now I switched back the phones to the respectful lines, and I'm still lacking VoLTE. From your instructions in the first post, I would really have to switch the physical sim cards itself. In order to do that though, it's a one way thing where I'd have to shave the Galaxy S5's micro sim into a nano one to fit, which is too much of a hassle to do so when I would have to put it back.
Click to expand...
Click to collapse
Do you have a friend that will let you switch phones for just a minute? All you'll need to do is swap the sims and then activate it on the new phone and swap sims back and it should be on the line. Any nano sim from an android or even iphone 6 would work. I'm going to swap out my wifes nano in her ip6 later today to get this setup for myself.
Thehoose said:
Do you have a friend that will let you switch phones for just a minute? All you'll need to do is swap the sims and then activate it on the new phone and swap sims back and it should be on the line. Any nano sim from an android or even iphone 6 would work. I'm going to swap out my wifes nano in her ip6 later today to get this setup for myself.
Click to expand...
Click to collapse
Yeah, I realized what I can actually do. I have an HTC One M8 on a line too so I'll swap it with the GS5, activate advanced calling on it, then actually put the sim card on my phone.
Hopefully I can do that without needing to waste my time calling Verizon because the feature on my Verizon is entirely stupid if it doesn't let me swap lines myself.
Thehoose said:
Do you have a friend that will let you switch phones for just a minute? All you'll need to do is swap the sims and then activate it on the new phone and swap sims back and it should be on the line. Any nano sim from an android or even iphone 6 would work. I'm going to swap out my wifes nano in her ip6 later today to get this setup for myself.
Click to expand...
Click to collapse
I was able to get it to work that way also. My wife has an iPhone6 and I was able to put my sim in it, open the "My Verizon" app and activate the Advanced Calling 1.0. While still on the iPhone I activated it in the settings. Put the sim back in my Z3v and went into the Advanced Calling settings and it worked.
GigaSPX said:
Yeah, I realized what I can actually do. I have an HTC One M8 on a line too so I'll swap it with the GS5, activate advanced calling on it, then actually put the sim card on my phone.
Hopefully I can do that without needing to waste my time calling Verizon because the feature on my Verizon is entirely stupid if it doesn't let me swap lines myself.
Click to expand...
Click to collapse
Nice. I'm just going to do the sim switch with my wife's Iphone 6 and login to the myvzw online to activate tonight. Up until this update I have been seriously regretting this phone purchase and i've been looking at the Moto X Pure. I told myself I'd never go back to Moto, but that phone is beautiful lol. We'll see how this update and Volte with data goes...
GigaSPX said:
So I actually was able to swap lines last night and have my phone switched to an active line with advanced calling already activated. It didn't do anything, but I did activate advanced calling for my number with the Galaxy S5. It activated and all, but nothing still showed up for the Z3v.
Just now I switched back the phones to the respectful lines, and I'm still lacking VoLTE. From your instructions in the first post, I would really have to switch the physical sim cards itself. In order to do that though, it's a one way thing where I'd have to shave the Galaxy S5's micro sim into a nano one to fit, which is too much of a hassle to do so when I would have to put it back.
Click to expand...
Click to collapse
so the tech rep could have done it with no Sims being removed she just did it the way I described because she thought it would give me a better chance to work since she thought this would not be possible in the first place she was just working with me cause I said twice I belive the source on advanced calling -BladeRunner- after that and talking about the phone she was down. So if you get it active on your line you should be good just activate or turn it on in the settings of the Z3V when your done. remember it's just a feature and your phone now supports it 509 -firmware
This is the only way to beat the system since Verizon isn't ready for us to have this.
Holy smokes it works! I went in and told them I spoke to a Verizon tech that told me to go in. They put my sim in a S6 that was there and activated advanced calling. Guy didn't think it was going to work. It actually didn't at first. I went back into the menu on my phone checked that it was all on, rebooted and now it works.
Says active but no go
So mine says "Advanced calling is already active on your device, reboot to enjoy advanced calling. Several reboots and the phone still has the" upgrade to activate advanced calling "option. When clicked it goes right back to its saying to reboot that it's already active. Ugh.
Thehoose said:
So mine says "Advanced calling is already active on your device, reboot to enjoy advanced calling. Several reboots and the phone still has the" upgrade to activate advanced calling "option. When clicked it goes right back to its saying to reboot that it's already active. Ugh.
Click to expand...
Click to collapse
that's what is always says, if you actually get it active new prompt comes up with a free features list then after that you get a drop down menu for HD video and voice check if you really have the feature by going on my Verizon and see what lines it's active on. What firmware are you on
Tigerhoods said:
that's what is always says, if you actually get it active new prompt comes up with a free features list then after that you get a drop down menu for HD video and voice check if you really have the feature by going on my Verizon and see what lines it's active on. What firmware are you on
Click to expand...
Click to collapse
It says it's active on my Verizon on both of our lines lol. I'm thinking maybe give it a while, then checking it before bed. I'll update in case anyone else e counters the same thing.
---------- Post added at 01:46 AM ---------- Previous post was at 01:41 AM ----------
Okay now it's working, but video calling is grayed out. Anyone else have grayed out video calling option?
Related
my thunderbolt similar just went bad when switching between my thunderbolt and incredible. I did not hit *228 on my thunderbolt which makes your similar bad. the tech support Guy said once you activate another phone, the similar goes bad. is this true? if not l, what's the easiest method to do this?
What's a similar
Sent from my ADR6400L using XDA App
1234567188 said:
What's a similar
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
My guess is he means Sim [card] and it's autocorrecting to similar
To OP: You're stuck, at least as it comes to your 'bolt, for the time being. You CAN activate another phone on your plan (like your inc) but the only phone on VZW that uses a sim right now is the 'bolt, so you will have to take it in and get a new SIM card, or have VZW send you one.
I don't have personal experience, as I haven't switched back from the 'bolt to a non-LTE phone yet.
So with the new SIM card, it is my understanding there is no need for activation anymore, correct? I had to have my first 'bolt replaced due to mic issue, and when I popped the SIM in the new phone, it just worked. I have never activated it. Any info if this is the case with all phones that will have a SIM. If it is I am so totally getting an Xperia play, if it has a SIM slot.
madfatter said:
So with the new SIM card, it is my understanding there is no need for activation anymore, correct? I had to have my first 'bolt replaced due to mic issue, and when I popped the SIM in the new phone, it just worked. I have never activated it. Any info if this is the case with all phones that will have a SIM. If it is I am so totally getting an Xperia play, if it has a SIM slot.
Click to expand...
Click to collapse
Right - the SIMs, as they stand, are interchangeable between 'bolts. No more activation or other things, but it won't work with just any phone - it has to be a Verizon network phone because the tech for 4G is different (it's not like when people could swap sims between ATT and TMo phones) - so, right now, since the Thunderbolt is the only 4G phone on Verizon, swapping SIMs will only work with other Thunderbolts
VZW explained it to me this way .... when going from a 4G LTE device to another 4G LTE device there is no activating anymore, you simply drop in your sim card. But, if you activate a non 4G LTE phone on your account that will deactivate your sim card and will require you to return to the store for a new sim card. This was in response to me asking them if I could switch between my Droid and Bolt.
For once VZW was very helpful in store. I normally don't go to the brick and mortars but being new to 4G I had questions I needed answerd.
The SIM doesn't get "destroyed" and can be re-used.. but... you have to call Customer Service for them to enter the SIM number...
here is what I did...
When I first got my TB, VZW was having network issues, and it took well over an hour for my "activate device" request to "clear the switch" and the TB to become active.
Having intermittent data issues over the next week, I decided to swap back to my INC, wait, and later return to the TB... I thought maybe due to the network issues, the TB didn't get all its programming info "over the air" or something.
When trying to return to the TB via the Activate Device link on the My Account web site, after entering the MEID/IMEI... I got prompted about needing a SIM... so I enter the SIM number and got...
"The SIM associated with the SIM ID you entered cannot be activated at this time. Please contact Customer Service at 800-922-0204 for assistance."
CS rep couldn't help... she had me on hold while she got Tech Support...
They had to manually add the SIM number back on the account.
Moral of the story... if you activate an LTE device and remove it from your account to use a 3G device.. you'll have to call back in and manually switch devices if you want to go back to using the 4G device.
spyderman09 said:
Right - the SIMs, as they stand, are interchangeable between 'bolts. No more activation or other things, but it won't work with just any phone - it has to be a Verizon network phone because the tech for 4G is different (it's not like when people could swap sims between ATT and TMo phones) - so, right now, since the Thunderbolt is the only 4G phone on Verizon, swapping SIMs will only work with other Thunderbolts
Click to expand...
Click to collapse
The real reason you can't put your SIM in an ATT or Tmo phone would be the tech. ATT and Tmo use the GSM/UMTS/HSPA (3GPP) family for "2G"/"3G"/"3.5G" where as Verizon uses CDMAone/CDMA2000/EVDO (3GPP2). SIM cards are only on Verizon now that they're using LTE which is the next step in the 3GPP family but not quite 4G. Any phone made for AT&T or Tmobile is a "GSM" phone using the 3GPP family radios which are incompatible with Verizon's 3GPP2 network (towers). On top of that, they all use different frequencies. That's why unlocked iPhones can only use "2G" on Tmobile.
KidJoe said:
The SIM doesn't get "destroyed" and can be re-used.. but... you have to call Customer Service for them to enter the SIM number...
here is what I did...
When I first got my TB, VZW was having network issues, and it took well over an hour for my "activate device" request to "clear the switch" and the TB to become active.
Having intermittent data issues over the next week, I decided to swap back to my INC, wait, and later return to the TB... I thought maybe due to the network issues, the TB didn't get all its programming info "over the air" or something.
When trying to return to the TB via the Activate Device link on the My Account web site, after entering the MEID/IMEI... I got prompted about needing a SIM... so I enter the SIM number and got...
"The SIM associated with the SIM ID you entered cannot be activated at this time. Please contact Customer Service at 800-922-0204 for assistance."
CS rep couldn't help... she had me on hold while she got Tech Support...
They had to manually add the SIM number back on the account.
Moral of the story... if you activate an LTE device and remove it from your account to use a 3G device.. you'll have to call back in and manually switch devices if you want to go back to using the 4G device.
Click to expand...
Click to collapse
Thanks for your help, looks like i gotta call them in the morning .
Originally Posted by KidJoe
The SIM doesn't get "destroyed" and can be re-used.. but... you have to call Customer Service for them to enter the SIM number...
here is what I did...
[snip]
CS rep couldn't help... she had me on hold while she got Tech Support...
They had to manually add the SIM number back on the account.
Moral of the story... if you activate an LTE device and remove it from your account to use a 3G device.. you'll have to call back in and manually switch devices if you want to go back to using the 4G device.
Click to expand...
Click to collapse
jamezelle said:
Thanks for your help, looks like i gotta call them in the morning .
Click to expand...
Click to collapse
Were they able to re-add your sim to the account? I had a Thunderbolt which I traded for another phone, and switched to a couple of 3G phones in the interim. The Verizon store person told me my sim would be good for 90 days if I got another Thunderbolt. So I did, popped in the sim, and called support to switch over from my Fascinate to the new Thunderbolt. They got tech support on the line, and I was told that switching to a 3G device from a 4G device causes the 4G sim to be "retired" and that I needed to have them send me one, or go pick up one at the store. So the story was different from what happened to KidJoe and I wonder what your experience was.
A couple possible reasons why my situation was different: It was not the same Thunderbolt the sim was originally in. Also it's possible in playing around with the new Thunderbolt, I may have done a *228 just to see what would happen. Someone else suggested that would tank the sim.
I plan to go the store tomorrow and see if they can resuscitate my old sim, or if they give me a new one.
I had activated my thunderbolt when I got it with no problems. I decided to switch back to my incredible for a day and the sim was deactivated. Vzw gave me the run around between going to the store and calling customer service for a few days then they finally said they would have to send me a new sim because as soon as I switched to the inc my sim was "retired".
droidmark said:
Were they able to re-add your sim to the account?
Click to expand...
Click to collapse
Yes. They were.
I did my switches only a few hours apart... (i.e. switched to INC, waited an hour, switched back to TB). And used the same phone and SIM. Not sure if that had anything to do with it.
There obviously is an inconsistency in VZW's system somewhere... the message you get when using "Activate Phone" on the my account web page to switch away from the TB says the SIM will be deactivated after 90days. But its being deactivated IMMEDIATELY. Either that message needs to be changed, or VZW's system isn't set up correctly.
droidmark said:
Were they able to re-add your sim to the account? I had a Thunderbolt which I traded for another phone, and switched to a couple of 3G phones in the interim. The Verizon store person told me my sim would be good for 90 days if I got another Thunderbolt. So I did, popped in the sim, and called support to switch over from my Fascinate to the new Thunderbolt. They got tech support on the line, and I was told that switching to a 3G device from a 4G device causes the 4G sim to be "retired" and that I needed to have them send me one, or go pick up one at the store. So the story was different from what happened to KidJoe and I wonder what your experience was.
A couple possible reasons why my situation was different: It was not the same Thunderbolt the sim was originally in. Also it's possible in playing around with the new Thunderbolt, I may have done a *228 just to see what would happen. Someone else suggested that would tank the sim.
I plan to go the store tomorrow and see if they can resuscitate my old sim, or if they give me a new one.
Click to expand...
Click to collapse
Yea that's what they told me, I ended up having to get a new sim from the store
Upon receiving my Rezound last week, I turned it on to tinker not knowing that the phone would automatically dial activation on its own. Not wanting to use my Rezound until I had familiarized myself with what steps it took to unlock/root/customize, I reactivated my DINC.
When I finally got my Rezound to where I wanted it to be, sans Verizon bloatware and new ROM, I tried to reactivate with the *22899 method. The call would go through, you would hear that annoying “programming” music for a split second, then the phone would drop the call and a message would pop up saying "Phone Activation: A Verizon wireless SIM card has activated your service and updated your phone's roaming capabilities." However, this did not work. So next I tried activation through the Verizon Website, which also did not work.
Finally I called customer support and Mike informed me that I would need to get a new SIM card from a store, which I did. FYI, you do have to dial *22899 the first time a card is used but not after, ie. changing to a new 4g Phone. Rezound is good to go. Hope this saves people a week of problems!
TL;DR Reactivating a 3g device permanently disables your LTE SIM card, and you will have to get a new one.
thelunchboxosu said:
Upon receiving my Rezound last week, I turned it on to tinker not knowing that the phone would automatically dial activation on its own. Not wanting to use my Rezound until I had familiarized myself with what steps it took to unlock/root/customize, I reactivated my DINC.
When I finally got my Rezound to where I wanted it to be, sans Verizon bloatware and new ROM, I tried to reactivate with the *22899 method. The call would go through, you would hear that annoying “programming” music for a split second, then the phone would drop the call and a message would pop up saying "Phone Activation: A Verizon wireless SIM card has activated your service and updated your phone's roaming capabilities." However, this did not work. So next I tried activation through the Verizon Website, which also did not work.
Finally I called customer support and Mike informed me that I would need to get a new SIM card from a store, which I did. FYI, you do have to dial *22899 the first time a card is used but not after, ie. changing to a new 4g Phone. Rezound is good to go. Hope this saves people a week of problems!
TL;DR Reactivating a 3g device permanently disables your LTE SIM card, and you will have to get a new one.
Click to expand...
Click to collapse
Just to debunk this mis-information before it spreads, doing *228xx does nothing whatsoever on a 4G LTE device at this point, except play the music and then not work. The only reason yours didn't work is because your SIM card was retired. The SIMOTA process implies its own internal push method to activate and whoever told you that was reaching to impress you with some BS. I seem to hear this rumor from time to time for whatever reason. I'm not sure where that mis-information comes from but ignore it.
The only thing that ever needs to be done to activate a 4G device is:
1. Add new SIM card to account.
2. Power on.
3. Ensure data is turned on.
4. If it doesn't go through, repeat step 2 until it activates.
^ This.... confirmed.
Just do a google of "*228 is not for lte" and you will find hundreds of postings saying the same thing. *228xx does not work for LTE phones on Verizon.
When I got my Rezound (showed up at work) I didn't have time to properly move over to it yet, so I pulled the SIM card so I could "play" with it until I got home and had time to properly set it up.
When I inserted it, it didn't switch over properly, called support and they reactivated it without any issues.
Could someone give a step by step process of going from Rezound to an older non-sim card phone and back?
I was going to switch back to another phone temporarily while I unlocked my Rezound. I never got around to it yet, but am curious how to deactivate the Rezound, switch and then go back to Rezound. I remember when I picked up the Rezound, I powered off my old phone, and when I turned on the Rezound it automatically activated. Never had a phone with a sim before, so don't know the process.
From what I've gathered, the steps would be:
1: Power down and remove sim from Rezound.
2: Activate older phone
3: Mess with Rezound and get it set up
4: Power down old phone
5: Insert sim back to Rezound and power on. Phone should automatically activate.
Am I correct?
PhantomApollyon said:
Just to debunk this mis-information before it spreads, doing *228xx does nothing whatsoever on a 4G LTE device at this point, except play the music and then not work. The only reason yours didn't work is because your SIM card was retired. The SIMOTA process implies its own internal push method to activate and whoever told you that was reaching to impress you with some BS. I seem to hear this rumor from time to time for whatever reason. I'm not sure where that mis-information comes from but ignore it.
The only thing that ever needs to be done to activate a 4G device is:
1. Add new SIM card to account.
2. Power on.
3. Ensure data is turned on.
4. If it doesn't go through, repeat step 2 until it activates.
Click to expand...
Click to collapse
When I got the new SIM card yesterday, I could not make calls until I *228xx. I had even powered down and restarted, this was the only thing that did it for me to be able to call out. Lol, maybe I'm crazy, but I watched it with my own 2 eyes... AGAIN, this was only because it had to initially activate the card. After that, you should be able to just switch.
EDIT: I called Verizon and they said that it most likely was just a coincidence that it happened to go through after doing *228xx and that it just needed more time to connect to the network. So, I am wrong in thinking that this was what made my call go through. Props to Phantom!
Once you de-activate your sim it burns it and you have to get a new one... You're best off just not switching back to a 3g device...
Sent from my ADR6425LVW using XDA
Tag798 said:
Once you de-activate your sim it burns it and you have to get a new one... You're best off just not switching back to a 3g device...
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
You are correct. You will have to get a new SIM card at the store if you go back to 3g and want to go back 4g.
Also, Phantom, the only reason I argued any of this, was that when I turned on the Rezound last week for the first time, I swear (but could me mistaken) it autodialed *22899, no one told me to do this. This was my first 4g phone/SIM and I assumed this was what needed to be done.
thelunchboxosu said:
Also, Phantom, the only reason I argued any of this, was that when I turned on the Rezound last week for the first time, I swear (but could me mistaken) it autodialed *22899, no one told me to do this. This was my first 4g phone/SIM and I assumed this was what needed to be done.
Click to expand...
Click to collapse
I've seen the phones do it by mistake so I bet it wasn't your imagination, no worries...just didn't want people running around doing that to try to activate their phones
PhantomApollyon said:
I've seen the phones do it by mistake so I bet it wasn't your imagination, no worries...just didn't want people running around doing that to try to activate their phones
Click to expand...
Click to collapse
Let's make out
Tag798 said:
Once you de-activate your sim it burns it and you have to get a new one... You're best off just not switching back to a 3g device...
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
thelunchboxosu said:
You are correct. You will have to get a new SIM card at the store if you go back to 3g and want to go back 4g.
Click to expand...
Click to collapse
You can activate your 3g device without deactivating your 4G sim. Just call Verizon customer service to switch back to 4G device. Sometimes when you call it takes less than 30 seconds, sometimes 5 minutes-depends on who you get.
Sent from my ADR6425LVW using xda premium
1heffer said:
You can activate your 3g device without deactivating your 4G sim. Just call Verizon customer service to switch back to 4G device. Sometimes when you call it takes less than 30 seconds, sometimes 5 minutes-depends on who you get.
Sent from my ADR6425LVW using xda premium
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Click to collapse
The system is programmed to automatically retire a 4G LTE SIM card when you deactivate it for any reason at any time. Anything other than that is purely an anomaly.
They lied to you. I definitely activated my Dinc after using my Rezound for some time and reactivated the Rezound without replacing the Sim card. I did this to test the Dinc after putting it back to stock at the guys request that bought it.
drynyks said:
They lied to you. I definitely activated my Dinc after using my Rezound for some time and reactivated the Rezound without replacing the Sim card. I did this to test the Dinc after putting it back to stock at the guys request that bought it.
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the only way that happened was if the system failed to work as intended
---------- Post added at 08:35 AM ---------- Previous post was at 08:24 AM ----------
this thread really needs to be locked/closed before people get misinformed further
PhantomApollyon said:
the only way that happened was if the system failed to work as intended
---------- Post added at 08:35 AM ---------- Previous post was at 08:24 AM ----------
this thread really needs to be locked/closed before people get misinformed further
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What misinformation are you referring to? 100% my sim was not retired. 100% I deactivated and reactivated without a new sim. The misinformation as far as I am concerned and with my personal experience is in the subject of the post. Also since this came up I was on the phone with Verizon this morning for other reasons with an agent that was claiming 13years with the company and I asked him about this scenario. According to him it doesn't retire your sim. I have another Rezound in the family and for kicks I'll try to do it again tonight. Working as intended or not I wanted to report my experience. I am curious have you even tried this yourself?
drynyks said:
What misinformation are you referring to? 100% my sim was not retired. 100% I deactivated and reactivated without a new sim. The misinformation as far as I am concerned and with my personal experience is in the subject of the post. Also since this came up I was on the phone with Verizon this morning for other reasons with an agent that was claiming 13years with the company and I asked him about this scenario. According to him it doesn't retire your sim. I have another Rezound in the family and for kicks I'll try to do it again tonight. Working as intended or not I wanted to report my experience. I am curious have you even tried this yourself?
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Considering the job I have, yea, I "try it" probably 15-50 times a day and I have seen 1 occasion where a 4G SIM didn't retire as it was intended to.
I think you may be misunderstanding the entire situation though. We are talking about when you have a 4G phone active on your number(123-456-7899)and then you activate a 3G phone on your same number(123-456-7899), in that case it retires your 4G SIM card. If you then want to re-activate your 4G device, you need a new 4G SIM card.
PhantomApollyon said:
Considering the job I have, yea, I "try it" probably 15-50 times a day and I have seen 1 occasion where a 4G SIM didn't retire as it was intended to.
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Ok well now you know of 2. If you know it won't work why do you try 15-50 times a day? Wouldn't you just tell them it doesn't work?
PhantomApollyon said:
I think you may be misunderstanding the entire situation though. We are talking about when you have a 4G phone active on your number(123-456-7899)and then you activate a 3G phone on your same number(123-456-7899), in that case it retires your 4G SIM card. If you then want to re-activate your 4G device, you need a new 4G SIM card.
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No like I say I went from 4G Rezound > 3G Incredible > Back to 4G Rezound. Just for you I am going to try again tonight =) 2 completely different phones. We have another Rezound.
drynyks said:
Ok well now you know of 2. If you know it won't work why do you try 15-50 times a day? Wouldn't you just tell them it doesn't work?
No like I say I went from 4G Rezound > 3G Incredible > Back to 4G Rezound. Just for you I am going to try again tonight =) 2 completely different phones. We have another Rezound.
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I meant that facetiously which is why I put it in quotes. I work for big Red and I do swaps all day and watch it retire the SIM cards like it's supposed to. But sure...go for it. Call Verizon and transfer your number to your incredible(3G), program it and hang up. Then call back and have them try to activate the rezound(4G) again on that same phone number.
PhantomApollyon said:
I meant that facetiously which is why I put it in quotes. I work for big Red and I do swaps all day and watch it retire the SIM cards like it's supposed to. But sure...go for it. Call Verizon and transfer your number to your incredible(3G), program it and hang up. Then call back and have them try to activate the rezound(4G) again on that same phone number.
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Click to collapse
I have done this at least a dozen times.
1. Rezound is active-4g
2. Power down Rezound
3. Activate Incredible and use for a few hours
4. Power down incredible
5. Call *611 from rezound-activate
6. Done
Sent from my ADR6425LVW using xda premium
PhantomApollyon said:
The system is programmed to automatically retire a 4G LTE SIM card when you deactivate it for any reason at any time. Anything other than that is purely an anomaly.
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Click to collapse
Activating a 3g device on your line isn't deactivating anything. If you *actually deactivate* the SIM, then yes, it is useless. As explained twice by Verizon customer service reps.
Sent from my ADR6425LVW using xda premium
I'm having trouble activating my S4, and really don't want to call but it looks like I'm going to have to. Putting in the SIM and turning the phone on isn't activating. I tried calling in and using the automated system and still no luck. Is it just because I'm coming from the iPhone 5 SIM to this new SIM?
v3rn said:
I'm having trouble activating my S4, and really don't want to call but it looks like I'm going to have to. Putting in the SIM and turning the phone on isn't activating. I tried calling in and using the automated system and still no luck. Is it just because I'm coming from the iPhone 5 SIM to this new SIM?
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Click to collapse
are you using the sim from the iphone or the one that came with the phone? If you are using the one that came with the phone you need to activate the SIM card first by dialing the number on the booklet they gave you. after that put it into the phone, turn the phone on and the phone will activate for service.
There is no number in the booklet to call, just refers to the activate process on the website (http://www.verizonwireless.com/activatemydevice/). Which then tells me to call 877-807-4646 and follow the prompts to activate my order, which I also completed. And then it tells me to insert the SIM and turn on device. But it will not activate.
v3rn said:
There is no number in the booklet to call, just refers to the activate process on the website (http://www.verizonwireless.com/activatemydevice/). Which then tells me to call 877-807-4646 and follow the prompts to activate my order, which I also completed. And then it tells me to insert the SIM and turn on device. But it will not activate.
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Click to collapse
yea (877) 807-4646 is the number u have to dial to activate the sim card then the phone should be ready to be activated. if not, i'd definitely call verizon
v3rn said:
I'm having trouble activating my S4, and really don't want to call but it looks like I'm going to have to. Putting in the SIM and turning the phone on isn't activating. I tried calling in and using the automated system and still no luck. Is it just because I'm coming from the iPhone 5 SIM to this new SIM?
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Click to collapse
the iphone5 causes so many unnecessary jam ups for customers. apple uses a nano sim and every other device uses a micro sim. just call that activation number and if the order does not activate just stay on the line and someone from tech support will help you out.
Ended up calling tech support. Guy was an idiot though, didn't even know the iPhone 5 used a different SIM. We got it straightened out though, but he had no idea what the hold up was.
i had issues from my iphone 5.. had to call em
slackwaresupport said:
i had issues from my iphone 5.. had to call em
Click to expand...
Click to collapse
Same hear had to call
Sent from my SCH-I545 using xda premium
Ok so I (foolishly) bought a galaxy s4 with verizon even though I was moving overseas to Israel in two months. I made sure that the phone was world capable (like it can do cdma and gsm) and the guy at the store said it would handle foreign sims no problem. Once I arrived here I got a new sim. I figured out that it needed to be in gsm. From then on it had the service bar and confirmed it was connected to Orange. Since then I have been able to receive calls and texts, but not make them, every time I try to make a call before one ring I get a prerecorded message saying that my number cant be completed as dialed. I have tried several things already to fix this: to a cell phone repair person, to the local sim carrier where a lady tried using the sim of her own phone, customer service at verizon and samsung (who both told me to go see the other). I also did a factory reset which didnt do anything.
my phone is not rooted and is schi545 ME7. I will root if I have to, but if I dont I would prefer not to for the time being
Anyway I suspect the problem has something to do with the fact that I got the phone from verizon. Every time I start the phone I get the Verizon logo and after a minute I get a notification from the verizon set up wizard saying that I have a non verizon sim and that the sims source is unknown. I also tried disabling the verizon security and was able to make the notification go away but the problem persists.
Can someone with experience with this kind of stuff help me please? Thank you so very much:good:
Are you sim unlocked? I don't think the phone is unlocked. Talk to verizon to see if they'll unlock it.
According to verizon I am. I spoke with multiple representives from verizon and they said the phone was unlocked
medphratalon said:
According to verizon I am. I spoke with multiple representives from verizon and they said the phone was unlocked
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Click to collapse
Has any one told you if you have to change any apn, access point name? That may be the problem too. They can be specific to the carrier.
No, how do you configure that
medphratalon said:
No, how do you configure that
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Click to collapse
In system settings, network & wireless, more, mobile networks, access point name. It'll be specific to the carrier so i can't help you there.
all LTE Verizon phones after Galaxy Note 2 are factory unlocked it must be a APN issue. Try maybe to do a factory reset and as previous poster suggested do the steps he told you to change the APN or look into I think it's called HiApn in Play Store.
Also try to put it in global mode or GSM? play with the settings.
still having problems
Thanks for all the input everyone but my problem still persists
I downloaded HiApn and followed its instructions to which told me to set up 3 Apns. I noticed that only one of them can be active at the time. I tried with each one active and I still can not make phone calls. Does anyone have any other ideas?
medphratalon said:
Ok so I (foolishly) bought a galaxy s4 with verizon even though I was moving overseas to Israel in two months. I made sure that the phone was world capable (like it can do cdma and gsm) and the guy at the store said it would handle foreign sims no problem. Once I arrived here I got a new sim. I figured out that it needed to be in gsm. From then on it had the service bar and confirmed it was connected to Orange. Since then I have been able to receive calls and texts, but not make them, every time I try to make a call before one ring I get a prerecorded message saying that my number cant be completed as dialed. I have tried several things already to fix this: to a cell phone repair person, to the local sim carrier where a lady tried using the sim of her own phone, customer service at verizon and samsung (who both told me to go see the other). I also did a factory reset which didnt do anything.
my phone is not rooted and is schi545 ME7. I will root if I have to, but if I dont I would prefer not to for the time being
Anyway I suspect the problem has something to do with the fact that I got the phone from verizon. Every time I start the phone I get the Verizon logo and after a minute I get a notification from the verizon set up wizard saying that I have a non verizon sim and that the sims source is unknown. I also tried disabling the verizon security and was able to make the notification go away but the problem persists.
Can someone with experience with this kind of stuff help me please? Thank you so very much:good:
Click to expand...
Click to collapse
Go to Setting, call setting, disable the prefix international. I have done the same for using Verizon S4 in Indonesia.
Mine was not unlocked either, although I knew this before buying. This is a guide I tried (without success) to unlock it on my own.
Like the last poster, I reside in Indonesia, but I was never with Verizon. I rooted mine and have had no problems since.
Ok so I went to call settings and the closest I found was assisted dialing for international calls and the option to turn it on or off. I played with that for a bit and it didnt work.
I also tried the code and it said connection problem or invalid code
during my fiddling I came upon an app that showed promise of fixing my problem if I had adb shell. Does anyone have a good place to get that? I tried a few that didnt work out for me. There was another that showed promise but it wouldnt send a package no matter what I try
Thanks
If you want ADB, you need to download Android SDK and have Java Runtime Environment also installed. Then, it is just a matter of typing in "adb" into the command prompt of Windows.
Is there a serious conflict for you not rooting the device? The true benefit of doing this is to get SIM cards from anywhere to work, and to allow certain apps to work. Rooting is simply a matter of bypassing security parameters. As long as you follow instructions strictly, you won't have an issue using the phone as it should be used.
yea I suppose I could try to root it. Im just not great at that stuff and am worried about messing up my phone permanately
medphratalon said:
yea I suppose I could try to root it. Im just not great at that stuff and am worried about messing up my phone permanately
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Click to collapse
You don't need to root. You need to sim unlock. Get a hold of att international chat and adj them for an unlock code.
Hey guys thanks for all the help but I figured out that it was just a bad sim all along and that the first school screwed me over
But everything works now
Anyone get their call forwarding to work? If so what did you do.
I keep getting this same error: Failed to forward incoming call from your mobile device to your Gear. Tap OK to try again.
I got that too from time to time. But that is because my phone has a poor reception at home. Gear S need to ask your phone to setup the forwarding via special dialer code. If your phone can't get signal for dialing code, it will fail even though it may be connected to Internet via wifi.
foxbat121 said:
I got that too from time to time. But that is because my phone has a poor reception at home. Gear S need to ask your phone to setup the forwarding via special dialer code. If your phone can't get signal for dialing code, it will fail even though it may be connected to Internet via wifi.
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Click to collapse
Yea I think I'm screwed. At least I know it is possible on AT&T tho.
FIXED IT!
I was able to get this issue fixed. This was bugging me for a month. Here are the steps I took to resolve this issue.
Uninstalled Gear Manager from the Note 4.
When I reinstalled Gear Manager it forced me to do a factory reset on the Gear S. This did not fix the issue however.
Did a factory reset on both the phone and the Gear S. This also did not fix the issue.
Got a new sim card for the Gear S. This did not fix the issue.
Got a new nano sim card for the Note 4. The Note 4 takes a micro sim but I had an adapter I bought off Amazon that takes a nano sim and makes it fit into micro slots. This also did not fix the issue.
Upgraded to Lollipop. This did not fix the issue.
Finally I found this thread.
https://forums.att.com/t5/Samsung-D...y-Phone-Settings/td-p/4170378/highlight/false
Someone said it was the settings on my account. I called AT&T on my Gear S number and pressed some buttons till I got their Technical Support team. I somehow got transferred to their Advanced Technical Support team right away. I talked to a guy named Robert. He was super helpful and listened as I told him what my issue was. I didn't even mention the Gear S call forwarding problem as that confuses a lot of reps. I just told him that I couldn't access the call forwarding setting in my Android Note 4 because I was getting a sim card or network error. Which I was. I told him to check deep in my account setting as I researched this online and it appears to be an account settings issue. He worked on his end and told me to turn my phone off. Then he told me to turn it back on. I did and went into the settings and did not get the error message. I was soooo happy. I thanked Robert and told him I was just going to mess with the settings a bit more and I didn't want to keep him. He said thank you for being a valued customer and we hung up.
My real reason for going thru this was to get the call forwarding set up between my Gear S and my Note 4. I made a sign of the cross and kissed the feet of my Roman statue before trying to initiate the call forwarding through a remote connection between my Gear S and Note 4. This time it worked.
So in my opinion it appears to be an account settings issue because it works for me now.
The Problem Came Back Again
Ok so the problem came back again. AT&T said that it is a known issue where you can't set up your device for call forwarding. To fix it, all you have to do is call AT&T and they reregister your device to the network. Then, you turn your phone off and on again and everything works.
SaintCrispin said:
Ok so the problem came back again. AT&T said that it is a known issue where you can't set up your device for call forwarding. To fix it, all you have to do is call AT&T and they reregister your device to the network. Then, you turn your phone off and on again and everything works.
Click to expand...
Click to collapse
All i did was downgrade back to kitkat then tried call forwarding and it worked perfect then let the note 4 re update to lollipop and call forwarding still works and has ever since no more sim or network error this was the only way i found to fix it cause AT&T couldn't tell me why it wouldn't work.
You know I think you're right. Because in my case I took my Note 4 to the Samsung Experience in Best Buy and they flashed lollipop thinking that would fix it but it didn't. I had to call AT&T support each time it didn't work. Then the OTA update of lollipop came thru to my phone and I let it install. So basically I reinstalled lollipop even tho I already had. There must have been some AT&T updates in there because ever since the OTA it has been working flawlessly.
I still get the network or sim card error from time to time. Call forwarding works after a reboot of both the phone and the watch. It's dumb that I have to do that tho.
SaintCrispin said:
I still get the network or sim card error from time to time. Call forwarding works after a reboot of both the phone and the watch. It's dumb that I have to do that tho.
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Click to collapse
This is for at&t/takes a few minutes to get to the point but maybe it will help. This guy also does a pretty comical review of a durability test too. I heard at&t auto call forwarding is finicky.
How To Setup Call Forwarding for the Samsung Gear…: http://youtu.be/-pAeLZxOuqk
Yea that guy is awesome. I've seen his videos before.
Samsung locked the forwarding option off the note 4 at least for Att. Once you call them and have them set it up server side everything works perfect
kirewade said:
Samsung locked the forwarding option off the note 4 at least for Att. Once you call them and have them set it up server side everything works perfect
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Click to collapse
Yea mine has been working recently so I'm good. My problem appeared to be AT&T. I went to the AT&T store and they told me to contact Samsung. I went to Samsung and they told me to contact AT&T. Made me wish I had an iPhone at that point.
Forwarding is an account feature. Samsung can't lock it. It is AT&T that locked it. It depends where your original AT&T account came from and how it was setup. They used to charge customers for this feature. That's why not everyone has it turned on.
Hope my experience will help someone. I followed all the tutorials I could find and could not get it to work. I finally gave in and called AT&T support. I didn't get the brightest person but this woman would not give up. On a last ditch effort it ended up being 2 things. I am behind a Microcell and forgot to enter the Gears S number. Second was she noticed that the profile for my line still had a Blackberry Passport on it from when I was messing around with one. She entered the IMEI for the Samsung device I am using and had me reboot. Wham, the Gear went into Call Forwarding mode. Tested all day today and just left my device at home. It worked like a charm.
I Still Love AT&T Tho
You got lucky. Whenever I call AT&T and mention the Gear S, they're like "uh" and don't even know what the device is. Same with the store. I went in there and they were like "man the Samsung guy was just here." I went to Samsung and they told me it was AT&T's fault and to contact them. I felt like Samsung was blowing me off but it really was AT&T's fault. If you ever have a problem with your call forwarding, don't even mention the Gear S when talking to AT&T. Just tell them you can't get your Samsung phone to set up call forwarding. Tell them every time you go into the call settings, then more settings you get a network and sim card error. When they fix this, they also fix your Gear S forwarding error without even knowing it.