I've seen a lot of people asking if their 6P is covered by Asurion through Verizon and I would like to clear up any misconceptions or questions about the matter. I have seen a lot of conflicting information or wrong assumptions on the forum. This is all based on my experience and conversations I have had with BOTH Verizon and Asurion and I am 100% confident it is true. I have called to verify and if I wished I could make a claim on my 6P. The option was validated and presented to me by a manager of their customer support.
There are two types of coverage through Verizon Wireless. Total Mobile Protection and Total Equipment Coverage. Total Mobile Protection includes Total Equipment Coverage.
Total Equipment Coverage includes both Verizon's Extended Warranty Program and the Asurion Wireless Phone Protection.
If your line has Total Equipment coverage and you currently have a 6P activated then your Verizon Extended Warranty Program eligibility is nullified. For the simple reason that they do not carry the phone in stores, thus they will not extend the warranty of troubleshoot it. Pretty straight forward. However, the Asurion Wireless Phone Protection does still apply. Asurion's insurance applies to any device that is both activated and natively supported by Verizon's network. The 6P does in fact activate, and stock is 100% compatible with their network. Thus they will honor the insurance and issue a claim for the device, no problem.
So, while the Extended Warranty is useless, the insurance is valid and, in my mind, worth the $8 a month I pay for it rather than mess with nexus protect where theft is not covered and the deductible is essentially the same.
I cannot guarantee that they will replace the phone with a Nexus 6P, though it does look likely. The manager wasn't sure and was going to get back to me. They have a relationship with most of the major US carriers, so the manager is confident they will carry them.
Note: This also applies to the Nexus 5x and the Moto X Pure Edition and any other phone natively compatible with Verizon's network
Slacker101 said:
I've seen a lot of people asking if their 6P is covered by Asurion through Verizon and I would like to clear up any misconceptions or questions about the matter. I have seen a lot of conflicting information or wrong assumptions on the forum. This is all based on my experience and conversations I have had with BOTH Verizon and Asurion and I am 100% confident it is true. I have called to verify and if I wished I could make a claim on my 6P. The option was validated and presented to me by a manager of their customer support.
There are two types of coverage through Verizon Wireless. Total Mobile Protection and Total Equipment Coverage. Total Mobile Protection includes Total Equipment Coverage.
Total Equipment Coverage includes both Verizon's Extended Warranty Program and the Asurion Wireless Phone Protection.
If your line has Total Equipment coverage and you currently have a 6P activated then your Verizon Extended Warranty Program eligibility is nullified. For the simple reason that they do not carry the phone in stores, thus they will not extend the warranty of troubleshoot it. Pretty straight forward. However, the Asurion Wireless Phone Protection does still apply. Asurion's insurance applies to any device that is both activated and natively supported by Verizon's network. The 6P does in fact activate, and stock is 100% compatible with their network. Thus they will honor the insurance and issue a claim for the device, no problem.
So, while the Extended Warranty is useless, the insurance is valid and, in my mind, worth the $8 a month I pay for it rather than mess with nexus protect where theft is not covered and the deductible is essentially the same.
I cannot guarantee that they will replace the phone with a Nexus 6P, though it does look likely. The manager wasn't sure and was going to get back to me. They have a relationship with most of the major US carriers, so the manager is confident they will carry them.
Note: This also applies to the Nexus 5x and the Moto X Pure Edition and any other phone natively compatible with Verizon's network
Click to expand...
Click to collapse
Sprint made me drop TEP too when I added my 6p
Sent from my Nexus 6P using Tapatalk
fatboypup said:
Sprint made me drop TEP too when I added my 6p
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Sprint doesn't use assurion anymore.
Sent from my Nexus 6P using Tapatalk
The deductibles are so high that I would think nexus protect or squaretrade would be better still, at least in my past experience with asurion.
bbedward said:
The deductibles are so high that I would think nexus protect or squaretrade would be better still, at least in my past experience with asurion.
Click to expand...
Click to collapse
I could be grandfathered into a lower deductible but I only paid $100 dollars when my phone was stolen on the train. Is it higher for others?
Someone snatched it out of my hand when I was pulling it out of my pocket. Living in a large city and taking public transportation I find the theft coverage important.
Am I correct in my understanding that my Nexus Protect would be great for a defective or broken phone to ensure I get a brand new unit from Google, while Assurion will cover a lost/stolen phone? I don't think Nexus Protect covers lost/stolen, only damage.
fury683 said:
Am I correct in my understanding that my Nexus Protect would be great for a defective or broken phone to ensure I get a brand new unit from Google, while Assurion will cover a lost/stolen phone? I don't think Nexus Protect covers lost/stolen, only damage.
Click to expand...
Click to collapse
Nexus Protect does not cover lost\stolen devices. You need to be able to return the device to Google. Considering there have been people receiving warranty replacements already that claim to be refurbished from Google rather than new, you might be slightly more likely to receive a new device but I wouldn't count on it.
Slacker101 said:
I could be grandfathered into a lower deductible but I only paid $100 dollars when my phone was stolen on the train. Is it higher for others?
Someone snatched it out of my hand when I was pulling it out of my pocket. Living in a large city and taking public transportation I find the theft coverage important.
Click to expand...
Click to collapse
It's $200 for the highest "tier" which is usually brand new flag ships (I would think includes the 6P). After the phone is out for 6 months or something it may drop to a lower tier which is like $150 or so.
At least with ATT/Verizon versions of it as I understand. But I think that you might get a lower deductible after you pay for the protection for a long time but haven't really used it.
---
edit:
But square trade and nexus protect do not cover stolen phones, I didn't realize that so nevermind
well crap... i didn't pay close attention i guess. so my phone is covered against damage but not theft. that's no good. already paid for nexus protect though so guess i'm stuck!
Fanaticalism said:
Sprint doesn't use assurion anymore.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
They don't?
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Sent from my Nexus 6P using Tapatalk
I have TEC on my line and I just got a new mailer from Verizon/Asurion welcoming my new device.
Go figure. I got Nexus Protect to make sure if I break it I get a 6P but did not cancel TEC since I have a grandfathered rate.
bbedward said:
It's $200 for the highest "tier" which is usually brand new flag ships (I would think includes the 6P). After the phone is out for 6 months or something it may drop to a lower tier which is like $150 or so.
At least with ATT/Verizon versions of it as I understand. But I think that you might get a lower deductible after you pay for the protection for a long time but haven't really used it.
---
edit:
But square trade and nexus protect do not cover stolen phones, I didn't realize that so nevermind
Click to expand...
Click to collapse
tech_head said:
I have TEC on my line and I just got a new mailer from Verizon/Asurion welcoming my new device.
Go figure. I got Nexus Protect to make sure if I break it I get a 6P but did not cancel TEC since I have a grandfathered rate.
Click to expand...
Click to collapse
Huh, I have a feeling that due to my grandfathered rate my deductible is also grandfathered, I only paid $100 to replace a m9 several months ago.
fatboypup said:
They don't?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Hmm.. I asked someone I know that actually works for Sprint as a trainer and she told me they do use Assurion.. Don't know what I was remembering.
Sent from my Nexus 9 using Tapatalk
So I have a G4 that I originally got on device payment and recently bought my 6p. I have the insurance through Verizon but I'm not sure whether it's total mobile out total equipment protection. That being said, if I try a claim on my 6p do you think it would be valid? I could do the manufacturer warranty with the G4 if it's an equipment issue I know, but I'm wondering what the deal is since I pretty much use both phones on the same line.
Sent from my Nexus 6P using Tapatalk
My Asurion coverage was dropped by Verizon after I did a sim swap from Nexus 6 to Nexus 6p. I called both Verizon and Asurion to see why. The Asurion rep told me they would cover the device as long as the coverage was active on my Verizon account. So I called Verizon to see why it was removed. They told me the device had to be purchased through Verizon or one of its authorized retailers in order to keep that coverage. Anybody got a good recommendation for third party insurance? It has to cove lost or stolen. I'm more worried about my device being stolen than I am about breaking it.
Sent from my Nexus 6P using Tapatalk
Related
http://www.androidcentral.com/sprin...vices-come-june-16-could-be-day-lte-goes-live
well $8 to $11 TEP for the new Sprint 4G LTE phones is pretty high for me. Now its has me thinking if i want a LTE phone now.
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Wow $150-$200 to replace a phone, better get a good case and stay the hell away from water.
Jfree3000 said:
Wow $150-$200 to replace a phone, better get a good case and stay the hell away from water.
Click to expand...
Click to collapse
Yeah, pretty soon they will be charging us more for a replacement than the phones retail for.
Another awesome move by Sprint to show how much they appreciate their customers...oh wait, I mean another move by a failing company trying to squeeze every last penny from it's customers in hopes of staying afloat. Just file for bankruptcy already.
Sent from my PG86100 using XDA
It's cause of people that come in to have their phone replaced for stupid reasons (like light bleeding from around the bottom of the screen). It's whatever. It'll cost an extra 6 a month for me to cover my two phones. It's not like I'm going to up and leave my SERO plan.
I don't think its that bad honestly
Sent from my PG86100 using xda premium
ckoadiyn said:
I don't think its that bad honestly
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
I don't either. People need to realize that these phones are not cheap. Some reach the $600-$700 dollar mark. If I have to pay $11.00 a month for piece of mind that if I drop my $650.00 phone in the toilet, that I only have to pay $150.00 to $200.00 to get it replaced instead of $650.00.
tgruendler said:
I don't either. People need to realize that these phones are not cheap. Some reach the $600-$700 dollar mark. If I have to pay $11.00 a month for piece of mind that if I drop my $650.00 phone in the toilet, that I only have to pay $150.00 to $200.00 to get it replaced instead of $650.00.
Click to expand...
Click to collapse
Yeah I mean let's say you break ur phone once in 20 months that's 220+ the 150-200 total not all that bad IMO.n sometimes you get to upgrade cause they don't have it lol
Sent from my PG86100 using xda premium
Well, I have had Sprint FOREVER. I have 4 of the old SERO accounts. And I've had TEP all along. It truly has paid for itself over the years. They gave me free upgrades to newer phones over and over. Samsung i-300 to i-330 to i-500 to Treo 600 to 650 to 700p to 755. Can't complain about that. I basically got a new phone once per year as my old phone would have something go wrong with it. Then I started back to buying new phones because I just could not wait for the latest and greatest.
All that being said, 4 lines at $11 each. Hmmm. That's $44 per month. Historically, I don't have to replace 1 out of the 4 phones any more often than once per year. So $528 per year to get a $150-$200 replacement. Starting to look like I could just buy a replacement phone off craigslist for a lot less. Heck, even a month after the Galaxy SII released, I could find them all day long on CL for $250-ish.
I guess a TEP decision is in my near future.
Maybe I should insure through Geek Squad, LOL!
Isn't this the same thing as the fee on 4G devices that started with the OG EVO? I'm assuming so.
Good thing I already have tep since 2004.
rank78 said:
Isn't this the same thing as the fee on 4G devices that started with the OG EVO? I'm assuming so.
Click to expand...
Click to collapse
Nope. That is a high-speed data charge. This is an increased fee for the TEP (Total Equipment Protection) insurance policy that you can purchase from Sprint on a monthly basis.
DarkManX4lf said:
Good thing I already have tep since 2004.
Click to expand...
Click to collapse
But if you get a new LTE phone, the new charges will still apply to you.
I dropped TEP years ago. Bought my last 2 phones(Epic, and Epic Touch) on craigslist for $200 each. Haven't had any problems with either.
eXplicit815 said:
It's cause of people that come in to have their phone replaced for stupid reasons (like light bleeding from around the bottom of the screen). It's whatever. It'll cost an extra 6 a month for me to cover my two phones. It's not like I'm going to up and leave my SERO plan.
Click to expand...
Click to collapse
I stopped these stupid plans once they raised it to $100.00 deductable.
They are covered under warranty for 1 year any way and I tend to replace the phone every year anyway.
I don't use a case and have never needed a claim.
I could have 2 phones lost or dunked in the next 6 months and I'd still be ahead.
After a year you can usually find the phone for $200.00 new on ebay which is what you would have spent on TEP for 1 year plus the $100.00 deductable.
And they send you a refurb to boot.
Just not worth it any more.
Agreed. That is if you have to go through Asurion. You can just get phones off craigslist for cheaper. I didnt use TEP at all for my Evo 4g. Once for my Evo 3d but it was done free by sprint so there was no deductible on my part. Which brings me to this question. Are they still technically split in under 2 types of warranty? Certain $ amount for standard Sprint and the rest for Asurion? If this is the case I may still want to keep Sprint extended warranty and just get rid of Asurion. Atleast if it fails under Sprint warranty theres no deductible.
"if you don't like sprint (and or price changes that are stated to change at anytime in the contract THAT YOU SIGNED!!!!) then you can giiiit oouuutt"
Dropped TEP on our 3 lines a couple months ago. Daughter dropped her OG Evo and cracked the screen. Went to store and they said to call insurance for $100 replacement. They won't even deal with cracked screens any longer in store. USed to be they would change it out for no charge or even $30 or so. Decided to change out the screen myself and saved $50. Now I save $24 per month.
Does this mean if I upgrade from my evo 3d to a galaxy nexus they'll forcibly increase my TEP cost to $11 a month? (I pay $4 right now)
I Cancelled that crap like 6 months ago when i realized how much money I was giving them over 6 years and the one time I actually tried to use insurance(capacitive light staying lit) and they wouldn't fix it but wanted me to pay $100 to replace it with a used phone..
If I break my phone,im an idiot for being so careless and if I want to replace it I will pay the money to replace it.So needless to say,good for them,get that money but it wont me mine.
long_tall_texan said:
But if you get a new LTE phone, the new charges will still apply to you.
Click to expand...
Click to collapse
Yeah I didn't realize that until I read the Sprint ad again. Ah well. I think TEP is worth it.... Every phone I had with Sprint had some sort of issue and when I take it into Sprint, they usually replace it for free.
Why is my phone insurance getting to be as expensive as my motorcycle insurance? I can't do wheelies on my phone at 80 on busy highways
In light of TEP going up, what is the best way to insure our phones? With TEP, it looks like if we keep the phone the full 2 years, it will cost ~$264 in premiums plus a $150 deductible per occurence. With just one replacement, that will be $414 over the life of the phone.
At that point, you might as well just replace the EVO LTE out of pocket, as the price should be in that range after about a year or so.
Are there any good alternatives? I am starting to consider SquareTrade. A full two year replacement policy is only $96.50, with no deductibles.
Has anyone had any experience with SquareTrade? Or do you know of any other cell phone insurance programs that would be a good alternative to TEP?
rdeets said:
In light of TEP going up, what is the best way to insure our phones? With TEP, it looks like if we keep the phone the full 2 years, it will cost ~$264 in premiums plus a $150 deductible per occurence. With just one replacement, that will be $414 over the life of the phone.
At that point, you might as well just replace the EVO LTE out of pocket, as the price should be in that range after about a year or so.
Are there any good alternatives? I am starting to consider SquareTrade. A full two year replacement policy is only $96.50, with no deductibles.
Has anyone had any experience with SquareTrade? Or do you know of any other cell phone insurance programs that would be a good alternative to TEP?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1649567
Mathman85 said:
I've been meaning to write this to post somewhere... saw this thread and thought it would be a good opportunity.
Why Total Equipment Protection is Probably a Waste of Money
(Unless You’re EXTREMELY Prone to Breaking Phones or Won’t Buy Used)
I have a Master of Science in Mathematics with a concentration in Statistics, a post-baccalaureate certificate in Applied Mathematics, and I did my undergraduate thesis on Game Theory with a section on Utility Theory. Simply put, I’ve based much of my education on how to make rational decisions, and I do so professionally, now. This is a Game Theory/Utility Theory approach to answering the very question posed in this thread.
First things first: we need a payoff matrix that addresses all the possible outcomes of our decision. On our end, we can either buy TEP for $8 a month (assume the entire two-year contract, so a total of $192), or we don’t. (Note that, as of 6/17/2012, the monthly rate will be $11, and the deductible can go as high as $200. I will address this later.) The part we don’t know is whether or not we’ll break our phones. Additionally, if we do break our phones, we don’t know how many times they’ll break. So the task is to generalize this decision strategy for all circumstances, and then you can make a decision about buying TEP based on whether or not you think you’re likely enough to use it.
Let k be the number of times we break our phone.
Let x be the cost of replacing the phone without TEP.
If we insure the phone and it breaks, the payout is -192-100k. ($192 for TEP over two years, $100 deductible for each phone)
If we insure the phone and it doesn’t break, the payout is –192.
If we don’t insure the phone and it breaks, the payout is –xk.
If we don’t insure the phone and it doesn’t break, the payout is 0.
So we get:
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Now, the key to determining the optimal strategy is to determine at what point we become indifferent between our available strategies. So if we let p represent the probability of breaking our phones (k times), we generate the following equation:
Since we want to know what the probability of breaking our phone would have to be in order to justify TEP, we solve for p:
Now that we have a formula, let’s consider some situations.
Suppose you’re only likely to break your phone once over the two years of your contract (k=1), and that you would replace it with a brand new EVO 4G LTE ($550). Then:
This means that, if there was a 42.7% chance of breaking your phone once, and you’d replace it with a new EVO, your expected payoff is the same whether you go with TEP or not. Now that we know that, we can conclude the following. If you are more than 42.7% likely to break your EVO once, and you’d replace it with a new EVO, you should get TEP.
Now that you’re saying “wait, I’d never replace it with a brand new phone,” let’s assume that a used one would cost you $300.
That’s right—if you could find a replacement for $300, you’d have to be more than 96% likely to break your phone for TEP to be worth it. Mathematically, you can also show that if you can find a replacement for less than $292, you should absolutely NOT buy TEP, assuming you’d only break your phone once over two years—TEP becomes a strictly dominated strategy. To demonstrate:
As you can see, there is no outcome where TEP costs less.
Now let’s look at the formula again.
The variable k, which represents the number of times we break the phone, is just a multiplier for the denominator. What this means is, if you were to break the phone twice, the probability of doing so would have to be half of what it was if you broke it once to be indifferent. So if you were to replace two broken phones with two new EVOs, the probability of doing this would only need to be higher than 42.7%/2 = 21.35% for TEP to be the smart decision. If you were to replace the broken phones with used ones that cost $300, the probability would have to be higher than 48% (96%/2) for this to be the rational choice. And for TEP to never make sense (p>1), you’d have to find used phones whose average cost was less than $196. If you were to break your phone thrice, you should invest in a case. And probably insurance, too.
Now let’s briefly look at what is going to happen on June 17th, when Sprint raises rates. We’ll assume the $200 deductible for the EVO 4G LTE, since it’s a premier device. (If you want to assume otherwise, it only changes the denominator to -150 instead of -200.)
To save space, the same algebra as earlier results in:
If you were to break your phone once, you’d have to find a phone that costs less than $464 for TEP to be a dominated strategy. Surely a used EVO 4G LTE will cost less than this.
If you were to replace it with a brand new $550 EVO 4G LTE, you’d have to be more than 75.4% likely to break your phone to justify TEP.
ONLY YOU can determine for yourself whether TEP is a good idea, because only you know how prone to breaking phones you are. In a decade of owning a mobile phone, I’ve never had one break. So I would consider the likelihood of me breaking a phone to be so low that TEP is more likely to cost me money than to save me money. I’m certainly not likely to break multiple phones. Hell, I dropped my EVO 4G onto a stone walkway as I pulled it from my pocket two nights ago, for the first time since I’ve owned it (a year and eight months). Literally, as of me writing this, two nights ago. I don’t have anything more than a Zagg shield on it, and it didn’t break. So I’m not doing TEP. If you’ve broken a few phones in your day, do the math. How much do you think you can find a used EVO 4G LTE for? What is YOUR probability of breaking one phone in a two year contract? (The number of broken phones divided by number of two year contracts you’ve signed [or the number of years you’ve had a mobile phone divided by two].) These aren’t hard calculations to do, and taking a few minutes to work with them can save you a lot of money.
And there’s another factor for you to consider personally—is it easier for you to pay $8 a month and a $100 deductible than the cost of a replacement phone all at once? If you don’t have a credit card or a good financial cushion, perhaps dropping $300 on a used phone is scary to you. But in that case, I’d put my $8 a month into a savings account to soften the blow if a phone did break on me, and I’d buy a case to decrease that probability. At least then, if it doesn’t break, it’s still my money.
In conclusion, I’ll remind you of the two formulas, and urge you to take a few minutes thinking about this, before throwing your money away.
If you’re reading this prior to 6/17/2012:
If you’re reading this on or after 6/17/2012:
If you determine the probability of breaking your phone k times and replacing it with a phone that costs x is higher than p, then get TEP. Otherwise, don’t.
Note: 6/17 TEP info from here.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1651507&page=3
best write up I've seen anywhere. make sure you thank him.
Wow. That is an awesome analysis of TEP. I was thinking about doing Ensquared'smobile insurance policy. I can't access squaretrade's website to compare but I'm pretty sure Squaretrade has a set limit for the amount they will pay for claims, and when you reach your limit you are pretty much out of luck. Anybody have experience with either?
Drewh1991 said:
Wow. That is an awesome analysis of TEP. I was thinking about doing Ensquared'smobile insurance policy. I can't access squaretrade's website to compare but I'm pretty sure Squaretrade has a set limit for the amount they will pay for claims, and when you reach your limit you are pretty much out of luck. Anybody have experience with either?
Click to expand...
Click to collapse
I'm also considering Ensquared, but haven't heard a peep from anyone here regarding them. The price is lower, the deductible is lower, the maximum coverage is higher... seems like a winner to me!
Hello all, sorry for the long post, but looking for thoughts, opinions and suggestions on this.
Issue:
My wife and I upgraded to Rezounds last November and since then we've been through a total of 16 refurbs. Anything from bad LEDs, to overheating, to dead pixels, to light leakage, to continuous reboots... You name it, we've had it. In each case we contacted Verizon, explained the issue, and Verizon then sends us a refurb. We've had several cases where the refurb would be DOA right out of the box and, in fact, have had replacements sent out on 4 consecutive days. I've finally gotten sick of it and have escalated to managers at Verizon, HTC and PCD (supposedly the company that is actually fixing the devices that are marked as refurb). In each case I've remained calm, courteous and professional since I know that getting rude and abrasive won't get me anywhere. Here's a summary of the conversations from each company.
Verizon:
I was escalated from the first line CSR to a tech support rep and then to what I'll refer to as a customer relations rep. I was given the option of going with the Galaxy Nexus or the Razr as comparable devices which Verizon actually considers an "upgrade"; however, in my opinion, neither of these are comparable. I use the camera ALOT so that's an important feature to me so the Nexus was out and the non-removable battery/storage is an issue for me with the Razr. I explained that my preference would be to either get a NEW rezound vs a refurb or be upgraded to the GS3 as that's really the only device that is "as good or better" than the rezound. Of course, that option was out being that this is a newer phone despite the fact that I offered to pay the difference. Against my better judgment, Verizon actually sent me a Nexus to try out. I did some photo/video comparisons between the Rezound/Nexus and the differences were pretty stark. The Rezound blew the Nexus away so I sent it back. I then explained my preference again of either getting a new rezound or a SG3 and was told that, since I tried the nexus, it was considered an "upgrade" and that because of this the GS3 was not an option. I said that this conflicted with what I was told earlier, but the manager fell back to the stance that this was a newer phone and not an option here. The manager basically gave me 2 options: 1. Continue requesting refurbs or 2. Purchase another phone off of Amazon/Craigslist since I'm not eligible for an upgrade right now. I calmly explained that I might come out cheaper if I paid the ETF and subsidized another phone with another carrier, but that didn’t get me anywhere. It was at that point that Verizon suggested that I contact HTC to see if there was something they could do.
HTC:
I was escalated in a simlar matter with HTC to a manager. The manager explained to me that they have nothing to do with the repairs of refurbs and that Verizon contracts to PCD to do the repairs on these devices. I was then directed to call PCD or go back to Verizon. I explained the quality control issues on these refurbs and that I'd be concerned if I were them that this is giving HTC a bad rep since most people probably assume that they come from HTC. I asked if there was anything that HTC could do and the manager took my name/number and said she would call me back within 24 hours; however, that was 3 days ago so I decided to call PCD.
PCD:
I was escalated to a manager here as well. The manager took the IMEI number from my recent refurb that I just returned back to Verizon. He confirmed that PCD did "certify" this phone; however, it was done by another company that PCD contracts to. I wasn't given the info on this company. I was told that PCD only repairs the devices and that my only option with them was to send in my refurb to them for repair or go back to Verizon and request another refurb. Two issues here is that I'd have to pay for shipping and be without a phone for an undetermined amount of time while they worked on it and, to be frank, I don't trust that they would fix the problem anyway given all of the bad refurbs I've gotten. I basically ended the call alerting the manager that they have quality control issues with their refurbs. He said he made a note of it and would look into it.
All of the managers that I've spoken with have been very understanding and courteous; however, no one has provided an acceptable solution to the issue. All of these companies seem to be "caught in the middle" with no one really accepting any responsibility for customer satisfaction or standing by what they are selling. But basically, after all this time and effort, I’m right back where I started with running through refurbs until I get one that finally works. Of course, come November when the 1 year warranty runs out I’ll be in trouble…
Again, just looking for thoughts, opinions and suggestions as well as if anyone else has experienced issues with refurbs.
It's hard to suggest anything at this point - it appears you've done everything possible. I also can't believe you've gone through sixteen refurbs! I've been using smartphones for a while now - some amazing and some not so amazing - but the Rezound has so far been my most reliable one. So I find it hard you've had so many issues with so many different phones. Is your house built on an Indian burial ground?
What I guess I will say, is if I were you I would definitely send it to them to get repaired as opposed to them just sending you another refurb. It sounds like you haven't really had a dedicated line of communication anyway with all the issues you've had, so just go ahead and bit the bullet and send it off.
Once they get it, "repair" it, and you get it back - if you have ANY more issues I would suggest you, not necessarily get angry, but get stern and let them know your frustrations and I personally would demand a newer model at no cost to you. With as many problems as you've had, and documented troubles of yours that they have on their end, you have every right. And if they still push back, go to the FCC. There is absolutely nothing wrong with that. And let them know you are going to get the FCC involved. Before I was a network engineer, I was a lowly Tech Support Rep and whenever a customer mentioned FCC to us we immediately had to escalate the situation.
Whatever happens, sorry about your frustrations and hope everything works out for you.
You have had amazing patience and a profound amount of bad luck. I feel your pain. 4 thunderbolts for me. Now on the rezound refurb. Only issue I noticed so far is the little plastic frame surrounding the charge port is loose when the back case is not on. I hope that's all that's loose!
Sent from my ADR6425LVW using Tapatalk 2
I didn't read a lot of your post cuz I have a migraine but dang that's a lot of phones to go through. If I had that many problems with anything I'd probably switch carriers or make them give me a new phone. It would be kind of funny if they have been sending you like the same phones over and over again. You could possibly request one from a different area but im not sure if they stock refurbs in different areas... Also have you been checking the revision numbers?
I also think its bs how grown people play the blame game with other companies. I'm sure someone is cutting corners somewhere to save or make more money and it really is pathetic that a multi billion or trillion dollar corporation can't fix an issue. 16 phones? Good lord lol. Best of luck, seriously that's a little ridiculous to have to deal with. I'm sure it's already cost you a lot of time/money dealing with all of that bs.
Welcome to the business model of our world nowadays. It's awful, everyone points the finger at someone else... Things used to be different. One thing that stuck with me was when I had a boss that said (paraphrased): "In companies employees towards the bottom of the chain are paid to say 'no' and the ones towards the top are paid to say 'yes'." I guess this ended up being more of a sympathetic rant. I'm still learning the benefits of assertion (the squeaky wheel gets the grease!). Good luck, give'em hell!
tl;dr companies suck now.
Sent from my ADR6425LVW using xda app-developers app
Wow.. Someone that has gone for more refubs than I have.. But yeah I went through like 8 T-bolts and 6 Rezounds for pretty much the same issue you had. That + physical damage on the screen like big ass scratches. Plus the screen was popping out on the T-bolt too.. Pretty sad quality control and "100 point inspection" my ass. You could try getting another refurb and selling it for a gs3. Or you can keep calling and try to get one of the sups to give you an upgrade. But if you do have unlimited data you can kiss it goodbye if they give you a subsidized upgrade. Your best bet would be to keep contacting Verizon.
Thanks for all the responses.
herothekid said:
Once they get it, "repair" it, and you get it back - if you have ANY more issues I would suggest you, not necessarily get angry, but get stern and let them know your frustrations and I personally would demand a newer model at no cost to you. With as many problems as you've had, and documented troubles of yours that they have on their end, you have every right. And if they still push back, go to the FCC. There is absolutely nothing wrong with that. And let them know you are going to get the FCC involved. Before I was a network engineer, I was a lowly Tech Support Rep and whenever a customer mentioned FCC to us we immediately had to escalate the situation.
Click to expand...
Click to collapse
I'm a bit leary of going the repair route with PCD because I'd be without a phone for who knows how long plus I don't think they'll do it right based on the number of phones I've been through that they've supposedly repaired. I guess it would show that I tried all possible options though... Maybe Verizon would give me a credit on my bill for the amount of time I'd be without a phone! The FCC route might be worth a try.
platinumrims said:
You could possibly request one from a different area but im not sure if they stock refurbs in different areas... Also have you been checking the revision numbers?
Click to expand...
Click to collapse
I had actually asked Verizon about this and, from their perspective, all of them come from PCD. I suppose I could see if PCD could work this for me, but when I had contacted them I was told that I'd have to go back to Verizon. I didn't specifically ask if they could do this though so maybe it's worth a shot.
I haven't been fully documenting the revision numbers, but the ones I've checked have either ended with 00 or XA.
It's cost me time (and just a bit of frustration) more than anything else, but I'm sure that, while Verizon may not pay for the refurbs, they pay for the overnight shipping.
And I thought I had it bad,here I go again bringing up for $7.00 priceless dollars a month always get the extended warranty by now they might have worked you in a different phone with the long list of phone foo going on.
I'm on my 4th tbolt ,wife 2nd between 4g dropping off and loose charge ports,sim card changes network trouble tickets and proving out phone is a p.o.s. I'm slowing trying to work us into a different phone for $0.
Which is a major p.I.t.a. takes time
GOOD LUCK sounds like u are in for a fight once remans are out of stock they start pulling from new stock, which who knows how long that will take
Once I called and told them before I had phone just send me another one ,because I found a flaw in the device they could not fix, in the owners it stated it could do something which it did not that something was back in 2003 I ended up getting a different device
So find a flaw and work it to your advantage
My -2 cents
Sent from my ADR6400L using xda premium
I've been through 10 refurbs myself and am about to go with #11 because the one I have now has light leak on the bottom half of the screen. Below is a pic of what I'm seeing. Maybe I should just deal with this issue as it's the only thing wrong with it, but because of all that I've been through I've become very picky.
My wife is about to get #7 and she's been through 4 refurbs in 4 consecutive days!
8/9 - Called Verizon tech support to report static to Verizon during phone calls; after troubleshooting they admitted that it's most likely a bad speaker so they sent us a refurb.
8/10 - Refurb received, but had bad LED; the search LED was noticeably dimmer than the others. Verizon contacted and another refurb shipped.
8/13 - Refurb received, but phone got noticeably hot and continually rebooted. Verizon contacted and another refurb shipped.
8/14 - Refurb received, but had light leakage similar to the pic below. Verizon contacted and another refurb shipped.
8/15 - Hoping this one is a good one, but not holding my breath...
So that's a total of 16 and counting!!
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scottthreet32 said:
And I thought I had it bad,here I go again bringing up for $7.00 priceless dollars a month always get the extended warranty by now they might have worked you in a different phone with the long list of phone foo going on.
I'm on my 4th tbolt ,wife 2nd between 4g dropping off and loose charge ports,sim card changes network trouble tickets and proving out phone is a p.o.s. I'm slowing trying to work us into a different phone for $0.
Which is a major p.I.t.a. takes time
GOOD LUCK sounds like u are in for a fight once remans are out of stock they start pulling from new stock, which who knows how long that will take
Once I called and told them before I had phone just send me another one ,because I found a flaw in the device they could not fix, in the owners it stated it could do something which it did not that something was back in 2003 I ended up getting a different device
So find a flaw and work it to your advantage
My -2 cents
Sent from my ADR6400L using xda premium
Click to expand...
Click to collapse
Are you referring to the Asurion insurance coverage? If so, I have that on my line, but not my wife's. My understanding though is that you have to pay $100 in order to actually use it and I don't feel that I should have to pay that while I'm still in the standard warranty window and the fact that it's not my fault that they're sending me junk devices.
I had no idea so many of you have had to go through so many refurbs. After reading this thread, I feel very lucky, hah.
OK if you have tec/ tep it extends your one year warranty until you get another phone.asurion only comes into play if you drown,murder,scratch,Rom lock it (hard brick it).
Under manufacture's warranty which Verizon just plays switch'um for u so you still have a device so your stuck unless u can show a track record of junk devices
Verizon changes the rules daily
It used to be after 3 like devices they would switch u out to a different device for no $$
I sent this to Verizon
NBR:000005506433
Recently got replacement phones for 0190 thunderbolt still drops 4g no 3g or 1x showing its all or nothing.
8190 doing samething as above
0190 x 4 phones
8190 x 2 phones
No non Google apps installed
3+ hours setting phones up to user liking timeless
Keep getting defective phones priceless
what are my next steps as in getting a phone that works
Sent from my ADR6400L using xda premium
scottthreet32 said:
OK if you have tec/ tep it extends your one year warranty until you get another phone.asurion only comes into play if you drown,murder,scratch,Rom lock it (hard brick it).
Under manufacture's warranty which Verizon just plays switch'um for u so you still have a device so your stuck unless u can show a track record of junk devices
Verizon changes the rules daily
It used to be after 3 like devices they would switch u out to a different device for no $$
I sent this to Verizon
NBR:000005506433
Recently got replacement phones for 0190 thunderbolt still drops 4g no 3g or 1x showing its all or nothing.
8190 doing samething as above
0190 x 4 phones
8190 x 2 phones
No non Google apps installed
3+ hours setting phones up to user liking timeless
Keep getting defective phones priceless
what are my next steps as in getting a phone that works
Sent from my ADR6400L using xda premium
Click to expand...
Click to collapse
Thanks for the clarification. I have TEC/Asurion on my line so it looks like I'm good past the 1 year. My wife's line on the otherhand doesn't have it so after November of this year we'll be out of luck.
Regarding the number of replacements, I was told by Verizon that the rule use to be 3, but, because of the rising prices of smartphones, that rule has been removed. So I guess I could go through 30 of these and nothing would be done so I asked if there was a new limit and was told there is no limit.
tynman11 said:
I've been through 10 refurbs myself and am about to go with #11 because the one I have now has light leak on the bottom half of the screen. Below is a pic of what I'm seeing. Maybe I should just deal with this issue as it's the only thing wrong with it, but because of all that I've been through I've become very picky.
My wife is about to get #7 and she's been through 4 refurbs in 4 consecutive days!
8/9 - Called Verizon tech support to report static to Verizon during phone calls; after troubleshooting they admitted that it's most likely a bad speaker so they sent us a refurb.
8/10 - Refurb received, but had bad LED; the search LED was noticeably dimmer than the others. Verizon contacted and another refurb shipped.
8/13 - Refurb received, but phone got noticeably hot and continually rebooted. Verizon contacted and another refurb shipped.
8/14 - Refurb received, but had light leakage similar to the pic below. Verizon contacted and another refurb shipped.
8/15 - Hoping this one is a good one, but not holding my breath...
So that's a total of 16 and counting!!
Click to expand...
Click to collapse
The light leakage thing you have is pretty common, I have had it on a couple of my Rezounds before I got my Nexus, I wouldn't return it unless it has something else wrong with it
That.......... Really.............. Sucks.
My kids rezound was killing the extended battery in 4g and charge port was loose
Got a replacement so far so good
Have Verizon pull from diff location next time
Sent from my ADR6400L using xda premium
I just received my second refurb and the proximity sensor doesn't work on this one either. This is driving me crazy. :banghead:
Sent from my cm_tenderloin using Tapatalk 2
Call and inform,have reorder
Sent from my ADR6400L using xda premium
It's a vicious circle...
Verizon has been pointing me to HTC even though Verizon contracts to PCD for these repairs, bypassing HTC. HTC points me back to Verizon saying that Verizon is contracting to PCD for repairs not realizing that PCD is sending horrible refurbs giving them a bad name. PCD points me back to Verizon/HTC saying all they do is repairs
Got back on the phone with Verizon this morning and, because PCD is doing such a horrible job, they recommended that I just send the device to HTC and have HTC repair it instead. So basically I'd be without a phone for who knows how long plus I'd be on the hook for shipping ... I did convince Verizon to give me a credit for the number of days I'd be without a phone so, sadly, I will probably go down this road if these next refurbs don't do the trick.
It's either that or settle for what in my opinion is a lower quality device in the Nexus/Razr or continue to do the refurb switcheroo...
16, or 10 or even 6 refurbs that fail is probably a violation of your state's Consumer Protection Statute. The problem is that FCC may preempt state laws as concerns claims against telecommunications companies, and nearly all agreements include arbitration cram-downs.
However, you *do* retain the right under such agreements to file a claim and insist upon arbitration of the claim, where the prevailing party recovers costs/fees (and I can't imagine after 16 refurbs you wouldn't prevail). You also may have the right to walk away from the provider altogether under the circumstances, although you may not find Sprint or AT&T a real "option." At least for me it wouldn't be acceptable as AT&T service locally is terrible and Sprint is, well, Sprint.
My daughter went through 4 Incredibles and I was about ready to tear someone's head off, and she's never been genuinely happy with the last Incredible, and as a result, will probably migrate to iPhone next month, never to look back at Android again. I think that's her loss, but I understand her frustration. I went through 3 Palm Treo 755p's, which had near legendary issues (and early Palms were manufactured by, ahem, HTC).
The other problem is that you probably won't be able to get legal counsel to handle the matter because the amount in dispute is less than what most lawyers would cost, and, finally, the Agreement with Verizon probably also prohibits a class action via its arbitration clause (which the U.S. Supreme Court held last year is perfectly valid even though it happened to violate California state law).
I'm quite certain that I would never have had the patience which you have exhibited through 16 refurbs. If money weren't an object and I felt like exploring things, I might study the viability of a direct action against the refurb source, claiming to be a third party beneficiary, and since they're not a provider subject to the FCC, bringing claims under consumer fraud statutes, or the Magnuson Moss warranty act. Bottom line, though, is that the ultimate "cost" doesn't warrant the trouble.
As for me, my 2nd refurb seems to be functioning and unless it does something that completely impairs my ability to use it (I soldiered on for about 4 months without a USB connection because the unit woudl still charge), I'm sticking with it rather than going with what's behind door #3.
Just one lawyer's take on this sad story.
Source
Hi Folks,
Protect your Nexus 5X or 6P from drops, cracks, and spills with device protection, now available for devices purchased from Project Fi.
With device protection, you can quickly get your phone replaced in the event of:
Accidental damage (including drops, cracks, and spills)
Mechanical breakdown (beyond the 1-year manufacturer's warranty period)
Enroll your phone for $5/month. A deductible will apply for device protection replacements ($69 for Nexus 5X, $99 for 6P).
If you’ve already purchased a Nexus 5X or 6P from Project Fi, log on to fi.google.com to enroll your device for a limited time. If you’re purchasing a new Nexus 5X or 6P from Project Fi, you can enroll during checkout or up to 30 days after shipment. Be sure to activate Project Fi service within this time window.
Click to expand...
Click to collapse
I've never had warranty issues in the past but may give in for the peace of mind factor.
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Awesome! Just enrolled.
RoyJ said:
Awesome! Just enrolled.
Click to expand...
Click to collapse
Same here. Thanks Ovrclck for the heads up, I would have been pissed if I missed the 30 day window. I've never had a phone as big as this 6P and I've been stressed about dropping and breaking it since I took it out of the box.
RoyJ said:
Awesome! Just enrolled.
Click to expand...
Click to collapse
Bounty44 said:
Same here. Thanks Ovrclck for the heads up, I would have been pissed if I missed the 30 day window. I've never had a phone as big as this 6P and I've been stressed about dropping and breaking it since I took it out of the box.
Click to expand...
Click to collapse
Same here! :good:
Hi what do you think guys if you cancel or pause your project fi service they will cancel your plan or you can still pay $5 a month and be covered I can't find anything about this in the agreement.
I was thinking originally to use my phone bare and pay for the Device protection, but I think is just to pricey. In case you need to replace it in the first year, you have to pay $150. $210 in the second year. Meanwhile, you can get a decent case for less than $10. I have never had damaged a phone so far, and my Nexus 5 did need replacement (twice) but all happened within the year. So I guess for me, it's worth to take the risk.
FreemanAMG said:
I was thinking originally to use my phone bare and pay for the Device protection, but I think is just to pricey. In case you need to replace it in the first year, you have to pay $150. $210 in the second year. Meanwhile, you can get a decent case for less than $10. I have never had damaged a phone so far, and my Nexus 5 did need replacement (twice) but all happened within the year. So I guess for me, it's worth to take the risk.
Click to expand...
Click to collapse
Well just try and keep it mind it doesn't just cover damage, it also covers hardware failure beyond the 1 year manufacturers warranty. In my experience, most flagship phones end up having issues especially early in production. It's actually happened with pretty much every phone I've owned in the last five years. Charging ports that failed in the droid charge, speakers that died in the droid maxx, screen flickering in the Galaxy S4. Sometimes its better to be safe than sorry as the problems often don't appear within the 1st year, especially if it involves a manufacturing defect.
this is an even worse rip off than nexus protect. check out upsie. basically the same coverage for a fraction of the cost
I pay $8/month for insurance on T-Mobile and I paid $9/month on Verizon. You guys really think $5/month is a ripoff?
FYI you still pay the deductible on both other carriers. Have you guys not ever paid for phone insurance before?
It's not that serious, buy it or don't.
Next
Sent from my Nexus 6P using Tapatalk
$5 a month is too much. I use Upsie.com. I switched my stuff from Best Buy to them. Figured out I was over paying.
Kind of sh*tty that they won't offer this to people who bought their N6p's through the Google Store. The people who bought from the Google store had to pay for the entire 2 year protection plan up front ($89). Project Fi is owned by Google so why the hell wouldn't they extend the same service to Google Store consumers?
Strike one for Project Fi. Hopefully they don't get to three.
12MaNy said:
Kind of sh*tty that they won't offer this to people who bought their N6p's through the Google Store. The people who bought from the Google store had to pay for the entire 2 year protection plan up front ($89). Project Fi is owned by Google so why the hell wouldn't they extend the same service to Google Store consumers?
Strike one for Project Fi. Hopefully they don't get to three.
Click to expand...
Click to collapse
I'm not sure I understand your complaint. Google store coverage 2 years for 89, projectfi 120 for the same two years of coverage. I would have gladly paid upfront for Nexus protect as opposed to a monthly fee.
Bounty44 said:
I'm not sure I understand your complaint. Google store coverage 2 years for 89, projectfi 120 for the same two years of coverage. I would have gladly paid upfront for Nexus protect as opposed to a monthly fee.
Click to expand...
Click to collapse
There are also coverage plans you can purchase from other insurance providers within a certain time frame. Squaretrade just requires a receipt and $99 for 2 years.
Bounty44 said:
I'm not sure I understand your complaint. Google store coverage 2 years for 89, projectfi 120 for the same two years of coverage. I would have gladly paid upfront for Nexus protect as opposed to a monthly fee.
Click to expand...
Click to collapse
I agree. Better deal to buy it outright. Actually, I originally ordered my 6P from Amazon. But then found out I could not get the Nexus Protect for it. It's a little cheaper than the Squaretrade plan, the deductible is a bit higher ($14) and the coverage seems similar. I just felt in this case, the plan from Google was the way to go. So I returned the Amazon one unopened and ordered it from Google with the plan.
I've had device insurance either through the carrier or squaretrade for many years, and only used it once. Probably would have been money ahead just putting that money into a bank account.
Anyone here try upsie? It's very cheap. Enough to make me suspicious
NotEaster said:
Anyone here try upsie? It's very cheap. Enough to make me suspicious
Click to expand...
Click to collapse
Thinking about going for it. I'm hoping this phone will last me a while
Sent from my Nexus 6P using Tapatalk
Bounty44 said:
I'm not sure I understand your complaint. Google store coverage 2 years for 89, projectfi 120 for the same two years of coverage. I would have gladly paid upfront for Nexus protect as opposed to a monthly fee.
Click to expand...
Click to collapse
Pretty obvious what my "complaint" (if you can call it that) is. Some of us might not need the full 2 year coverage. Some of us like to pay as we go because some of us are always on the hunt for greener grass. Some of us could probably find better device coverage within 2-3 months...... Therefore, some of us like having the option to just use it as temporary coverage until we find that greener grass....
....some of us.
12MaNy said:
Pretty obvious what my "complaint" (if you can call it that) is. Some of us might not need the full 2 year coverage. Some of us like to pay as we go because some of us are always on the hunt for greener grass. Some of us could probably find better device coverage within 2-3 months...... Therefore, some of us like having the option to just use it as temporary coverage until we find that greener grass....
....some of us.
Click to expand...
Click to collapse
Well there's nothing wrong with not wanting a full two years of coverage if you are one of the many XDA users who switch out devices constantly, but one thing you might not have noticed is Nexus protect is also transferable. Just add the cost onto the phone when you go to resell it, as most people would love to buy a used phone with an actual warranty. It's really a win win for everyone.
Bounty44 said:
Well there's nothing wrong with not wanting a full two years of coverage if you are one of the many XDA users who switch out devices constantly, but one thing you might not have noticed is Nexus protect is also transferable. Just add the cost onto the phone when you go to resell it, as most people would love to buy a used phone with an actual warranty. It's really a win win for everyone.
Click to expand...
Click to collapse
Yep. It's transferable and that's peachy, but I don't want to dump $90 all at once without knowing all of my options (present & future).....and....like I said in my last post....having that $5 a month coverage is a good temporary option until I find something more permanent.
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http://forum.xda-developers.com/pixel-xl/accessories/black-friday-cyber-monday-deals-t3491913
Where are the deals at? Let's share all those deals.
Verizon offering $10/mo for 24 months 0% financing on Pixel and up to $400 trade in credit.
https://www.theblackfriday.com/verizon-blackfriday.shtml?page=1
https://slickdeals.net/blackfriday/stores/verizon-wireless/adscans/24723/
I came across this the other day:
http://bestblackfriday.com/ads/verizon-black-friday
$10 a month at Verizon for Google Pixel, up to $672 for Device Payment Plan (discount applied as a bill credit). Not sure if that $672 limit rules out 128GB devices as those cost $749.
For anyone interested in a 32GB device, currently Best Buy is offering a $200 gift card for a monthly device payment plan with a new line of Verizon service. There is a $20 activation fee for ordering online, which is reportedly waived for in-store purchases, but so far Best Buy's inventory has seemed limited compared to Verizon. The phone can be paid off at Verizon anytime. This has been going on for weeks, so Saturday November 12 may be the last day. It's possible Best Buy could have better deals later this month, but so far this and the Verizon 20% off code last week have been the best offers that don't involve two years of service at Verizon.
http://www.bestbuy.com/site/promo/v...D=1&siteID=je6NUbpObpQ-cX93jXtgifXuSzPDgubOdQ
Sakete said:
I came across this the other day:
http://bestblackfriday.com/ads/verizon-black-friday
$10 a month at Verizon for Google Pixel, up to $672 for Device Payment Plan (discount applied as a bill credit). Not sure if that $672 limit rules out 128GB devices as those cost $749.
Click to expand...
Click to collapse
I saw that too. $10 / month for 24 months is $400 off Google Store price. I have a verizon account that has an upgrade available. But I don't use Verizon that much, only for work. So if I buy one of these can I just pull out the sim and put in my Project Fi account sim and use it like that? I think it might depend on if vzw will allow it to come off the network while on that contract? But I'd buy that in a heartbeat if the deal is real and I could use it on Fi.
bobby janow said:
if I buy one of these can I just pull out the sim and put in my Project Fi account sim and use it like that? I think it might depend on if vzw will allow it to come off the network while on that contract?
Click to expand...
Click to collapse
The Slickdeals discussions I've read seem to suggest it may be possible to do that sort of thing.
https://slickdeals.net/f/9261011-ve...xisting-lines-qualify?p=91039035#post91039035
bobby janow said:
I saw that too. $10 / month for 24 months is $400 off Google Store price. I have a verizon account that has an upgrade available. But I don't use Verizon that much, only for work. So if I buy one of these can I just pull out the sim and put in my Project Fi account sim and use it like that? I think it might depend on if vzw will allow it to come off the network while on that contract? But I'd buy that in a heartbeat if the deal is real and I could use it on Fi.
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You probably can, Verizon phones are not provider locked, you should be able to put in any SIM card.
I personally have a Verizon subscription (the only way to get a decent signal at work where I spend most of my time) and am considering this deal. I would however strongly prefer to order directly from the Google store as I want an unlockable bootloader (I know there is DePixel8, but that's not the same and that loophole could be closed at any time with a security update, just want an unlockable bootloader without any hacks).
But, I might just take the plunge through Verizon, it's a very good price for this phone. Hopefully Google themselves come with some deals as well. Even just $200 off would be enough
I called Project Fi / Google Store (I think they're basically one and the same) and the guy saw the Verizon promotion and couldn't believe it. He wasn't sure about prospect of pulling it off the vzw network or if they would allow it during the contract period but I don't think they would care. I asked if he had an inkling of a Google black Friday deal and he didn't think they'd do something so drastic as to take 400 bucks off. But he did say and I did too, "Hey you never know." I don't know if I'd pull my 5x out of service for $200 off but I certainly would for 400. Gonna keep my eyes on this one for sure.
Found the page via google cache.. lol
I don't see any offers that would apply to the Pixel in Best Buy's Black Friday advertisement, so the Best Buy offer of a $200 gift card for a new line this week and Verizon's Black Friday offer may be the primary deals on Pixel phones this month. Based on last year's Nexus 6p, and the current limited phone supply at the Google Store, I wouldn't expect deals from Google this November. Assuming someone plans on having an active line at Verizon for two years, the only way it might be possible to slightly exceed Verizon's Black Friday deal any time soon would be if Verizon offers another discount code and retains their current offer of $300 in account credits over two years for a $1 phone trade, but that trade value is rather high so I wouldn't expect it to necessarily last until their next discount code. For someone that isn't interested in two years of Verizon service, the $200 gift card has only been rivaled by a 20% off code from Verizon that lasted just a few days, and any better offers from Best Buy or Verizon seem to have happened before this phone was available.
http://blackfriday.bestbuy.com/?category=doorbusters
Just chatted with the Google store and they said they currently have no updates on whether they'll have any Black Friday deals. I guess even if they did already know they probably wouldn't tell me Man, I'd really prefer to have it straight from Google for the unlockable bootloader (without any hassle), but that deal from Verizon is starting to look really good.
I looked at the Verizon site today. After adding a 128GB Pixel to the cart there was an offer for 50% off a second phone, either a Pixel or V20. I didn't see written terms for the offer, but it looks like they are reducing the retail price of the second phone. It seems the $300 in 24 months of bill credits on a $1 phone is still available, but I've read that you might have to try a store to trade two phones for two new devices. On a preliminary look, the 50% off a second phone seems like potentially one of the better deals for anyone willing to consider buying two phones.
https://slickdeals.net/f/9299863-ve...get-another-50-off-instant-credit#commentsBox
alluringreality said:
I looked at the Verizon site today. After adding a 128GB Pixel to the cart there was an offer for 50% off a second phone, either a Pixel or V20. I didn't see written terms for the offer, but it looks like they are reducing the retail price of the second phone. It seems the $300 in 24 months of bill credits on a $1 phone is still available, but I've read that you might have to try a store to trade two phones for two new devices. On a preliminary look, the 50% off a second phone seems like potentially one of the better deals for anyone willing to consider buying two phones.
https://slickdeals.net/f/9299863-ve...get-another-50-off-instant-credit#commentsBox
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Then take them to Tmobile for $350 more each in credit! #BYOPixel
clockcycle said:
Then take them to Tmobile for $350 more each in credit! #BYOPixel
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If only we had T-mobile here...
I was going to return my pixel 128gb and then buy another one for Black Friday. I decided to take advantage of the trade in $200 credit, just in case if the terms for the black Fri sale didn't fit me as a Verizon customer. I purchased an iPhone 4 used for $25 that was being used for Sprint. Verizon took it with no problems and will credit me $8.33 per month.
Sent from my Pixel using XDA-Developers mobile app
For those of us wanting the Pixel from Google with the unlockable bootloader, couldn't we trade in a phone on Friday for $400 and get the Verizon Pixel then sell it? The $400 credit and whatever proceeds from the Verizon Pixel should be more than enough to cover the cost of purchasing from the Google Store.
m2thedeep said:
For those of us wanting the Pixel from Google with the unlockable bootloader, couldn't we trade in a phone on Friday for $400 and get the Verizon Pixel then sell it? The $400 credit and whatever proceeds from the Verizon Pixel should be more than enough to cover the cost of purchasing from the Google Store.
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The $400 credit is applied over a period of 2 years to your monthly phone bill, so while you can do what you're proposing, you won't see any immediate benefit.
Sakete said:
The $400 credit is applied over a period of 2 years to your monthly phone bill, so while you can do what you're proposing, you won't see any immediate benefit.
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From what I've read on SlickDeals, the BF credit will be applied immediately. However, I don't think we'll know for sure until the day comes.
m2thedeep said:
From what I've read on SlickDeals, the BF credit will be applied immediately. However, I don't think we'll know for sure until the day comes.
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Nope, pretty sure it'll be applied over a period of 2 years. So you'll need to stay on contract with them for at least as long to get the full benefit. And either way, I think this deal only applies to the 32GB Pixel, don't think the 128GB will get this deal.
Sakete said:
Nope, pretty sure it'll be applied over a period of 2 years. So you'll need to stay on contract with them for at least as long to get the full benefit. And either way, I think this deal only applies to the 32GB Pixel, don't think the 128GB will get this deal.
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So only 1 variant of the Google phone would apply here, a 32GB Pixel? Hmm.. the $400 credit is that for any phone or is it a credit up to $400?
farfromovin said:
So only 1 variant of the Google phone would apply here, a 32GB Pixel? Hmm.. the $400 credit is that for any phone or is it a credit up to $400?
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If I remember correctly, the black friday deal will be for the Galaxy S7, Google Pixel and one other phone. It would apply to a max of $672. But since Verizon forced sites to remove all these adds everywhere, I wouldn't be surprised if they ended up coming with something else. I would strongly prefer a Google store version, so I have one on backorder right now, but if a really good deal comes up from Verizon, I might consider getting the Verizon version.