Moto E 4G Verizon Prepaid Bypass Activation Screen - E 2015 Q&A, Help & Troubleshooting

Hello,
Black Friday is coming and Best Buy will be selling this phone for 9$ each. I was thinking about getting it for wi-fi devices for some kids in my family, however, I had a question. Is there any way to skip activation on the phone? They won't be using it to make calls, only to browse the internet and play certain games etc. If it is possible but requires rooting or whatnot, then I'd be willing to do that (though would need a link and whatnot).
This is the device in question:
Verizon Wireless Prepaid - Motorola Moto E 4G with 8GB Memory No-Contract Cell Phone with Blue Grip Case - Black
(please google Best Buy + the above to get the phone link, as I cannot yet post links)
Thanks for reading!

Don't need to do anything special, just remove the SIM, power it on, when it says "Phone Activation" just hit "Use Wifi" (although you don't have to set it up if you don't want to), and proceed to hit "OK" or "Skip" as appropriate.

xtermmin said:
Don't need to do anything special, just remove the SIM, power it on, when it says "Phone Activation" just hit "Use Wifi" (although you don't have to set it up if you don't want to), and proceed to hit "OK" or "Skip" as appropriate.
Click to expand...
Click to collapse
Thank you so much for the reply xtermmin! :good:

xtermmin said:
Don't need to do anything special, just remove the SIM, power it on, when it says "Phone Activation" just hit "Use Wifi" (although you don't have to set it up if you don't want to), and proceed to hit "OK" or "Skip" as appropriate.
Click to expand...
Click to collapse
Do Verizon Moto E's have SIM cards?

kimgkimg said:
Do Verizon Moto E's have SIM cards?
Click to expand...
Click to collapse
Yes. That is why they work on GSM carriers in the US...

Is this applicable to the sprint model too?
Can I skip the activation process in the Sprint model?
Thank you in advance

When you buy any moto-e2 other than full-price retail direct from Motorola it's likely to intentionally crippled in various ways. I won't do it again.
Sent from my MotoE2 using Tapatalk

I just received my Boost Mobile Moto E 2015 today. To get around sim card activation, on bootup, you are left with no choice to activate. Hit the activate button and you should be later greeted with an yes or no option (setting up data plan etc). All you need to do here is press the recent apps button and close all apps. After doing so, it will reload back to the regular setup wizard where you can setup your device. Hopefully this helps! This should be similar to sprint and maybe other carriers
Sent from my XT1526 using Tapatalk

My phone dosent show a skip button or a use Wi-Fi button if my sims card is out it say insert sims card and it dosent show any buttons the only one that shows is the emergency call and when my sims card is in it makes me pay for it and I don’t want to what can I do

Related

[Q] Need Help. Simple quation for most

hello Guys,
This may be a simple question I just don't have the simple answer too
I sell my HTC hd2 and wondering to get something new, so I get Motorola photon 4g w/o plan, yesterday it arrives directly from motorola.store for $549
I`m leaving far away from USA, our country is Azerbaijan, Baku. it is 3000m. away from Turkey.
anyway, photon 4g came with his sprint Sim card (with ICC ID code on it)
I took it out and installed our network card, i tried 3 different sim card from different networks, but i can not receive or make any calls, on screen network is in range, but it can not register in network completely,
keep showing:
"contacting Network"
then:
Hands Free Activation
"Your activation could not be completed"
well we do not have here Sprint or AT&T and etc. so i can not call anybody to ask anything
is the tel is block or ? how can i use it with my network sim-cards?
thanks to all in advance, i`m new to motorola.
Call Sprint, there should be a sticker giving you the number on the phone when you buy it. If I answered what you were asking...
Sent from my MB855 using XDA App
AJC9000 said:
Call Sprint, there should be a sticker giving you the number on the phone when you buy it. If I answered what you were asking...
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
I called them, they keep asking sprint cell. phone number. do i have it ?
Interested in this as well as I may be on the same boat pretty soon.
If you bought it off-contract, I don't see why you'd need a Sprint account...
Remember_54 said:
hello Guys,
This may be a simple question I just don't have the simple answer too
I sell my HTC hd2 and wondering to get something new, so I get Motorola photon 4g w/o plan, yesterday it arrives directly from motorola.store for $549
I`m leaving far away from USA, our country is Azerbaijan, Baku. it is 3000m. away from Turkey.
anyway, photon 4g came with his sprint Sim card (with ICC ID code on it)
I took it out and installed our network card, i tried 3 different sim card from different networks, but i can not receive or make any calls, on screen network is in range, but it can not register in network completely,
keep showing:
"contacting Network"
then:
Hands Free Activation
"Your activation could not be completed"
well we do not have here Sprint or AT&T and etc. so i can not call anybody to ask anything
is the tel is block or ? how can i use it with my network sim-cards?
thanks to all in advance, i`m new to motorola.
Click to expand...
Click to collapse
So were you able to resolve this?
Remember_54 said:
I called them, they keep asking sprint cell. phone number. do i have it ?
Click to expand...
Click to collapse
sorry did not had internet...
anyway i did not get any reply from sprint only massage:
Dear Sprint Customer,
Thank you for your inquiry. I am thinking that if you bought a new Motorola Photon you would have needed to activate the phone in the US before you left on your trip. Phones will not activate internationally. I do apologize.
Thank you,
Patty (rd756540)
after that i get in "mobile networks" then "Network Mode" in phone
"Sprint only"
"Any CDMA"
"Any GSM/UMTS"
"Automatic"
well i put on automatic, then network came
after that i gone to "Select Network"
"GSM only - Saves Battery"
"UMTS Only - Better performance"
"Automatic - Default'
(What is i this???
Anyway I Choose automatic - as i said network came and phone is working, but you need to do it after each restart of phone.
Also it also working like in roaming mode, i mean phone showing everything like in roaming.
USSD codes are not working at all
so it is still problem.. i do not know really what to do , any suggestions?
is it any way to install new rom with completely "sprint" things off the phone?

Setup new SIM card

Hey..i got new 4g SIM cards with my phone and they are not set up. Do i need to ATT them or is there a way to set up myself. I've used search..and don't get any good results.
Thank you peeps.
Mam....You may feel a just a little discomfort.
call AT&T.
Pretty sure you need to have AT&T set up the SIM cards for you, don't think there is a way around that...
Jambajews said:
Pretty sure you need to have AT&T set up the SIM cards for you, don't think there is a way around that...
Click to expand...
Click to collapse
Thank you for fast response.
Then bring both GS2s in to store? I was on gophone ..then went straight ATT ... They sent cards with phones and i never used them..just slid in gophone ones...come to find...im not 4g. ATT Customer Serv..said old ones 3g..... Guess i screwed the pooch
Mam....You may feel a just a little discomfort.
Optician said:
Thank you for fast response.
Then bring both GS2s in to store? I was on gophone ..then went straight ATT ... They sent cards with phones and i never used them..just slid in gophone ones...come to find...im not 4g. ATT Customer Serv..said old ones 3g..... Guess i screwed the pooch
Mam....You may feel a just a little discomfort.
Click to expand...
Click to collapse
Yup, just bring your phone and the SIM you want to activate down to the AT&T store, they should be able to help ya out
AT&T online
All I know is when I got a new sim card and phone from AT&T I went online to my account and set it up from there. If theres multiple numbers on the account click the one you want to upgrade and see if takes you automatically to the setup screen. I cant remember how I got there, but if that dont wont type in "activate new sim card" or "activate phone" in the search questions area. Sign in first though.
actually, pop the new sim cards in your phone and from another phone dial
1-866-499-8008
press 1
punch in your number, it should automatically activate
Pirateghost said:
actually, pop the new sim cards in your phone and from another phone dial
1-866-499-8008
press 1
punch in your number, it should automatically activate
Click to expand...
Click to collapse
Oh **** really? Yea.. ATT told me they had to do bla bla bla... Very cool . What good apn settings?
Guys..... Thank you!!!!!
Mam....You may feel a just a little discomfort.
Pirateghost said:
actually, pop the new sim cards in your phone and from another phone dial
1-866-499-8008
press 1
punch in your number, it should automatically activate
Click to expand...
Click to collapse
Oh.... And pirate ....love your Rom.
Mam....You may feel a just a little discomfort.

Bypass Activation?

Anyone know what the method is for bypassing the sim activation to play with the phone?
should just be able to press home.
Tried that . No luck.
Tapping in the middle of the screen while it was at the activation/Start screen worked on some phones. Try pressing in all four corners as well?
Sent from my Galaxy Nexus using Tapatalk 2
Neither of those work either.
Try a factory reset from bootloader/recovery (doesn't require custom recovery)
In case anyone else is looking for how to do this... Use the tool provides to remove the pre-installed sim and boot up the phone. On the activation screen, it will now provide a skip button as there is no sim inserted.
rvpilot457 said:
In case anyone else is looking for how to do this... Use the tool provides to remove the pre-installed sim and boot up the phone. On the activation screen, it will now provide a skip button as there is no sim inserted.
Click to expand...
Click to collapse
this works on the droid dna, thanks rvpilot457.
rvpilot457 said:
Anyone know what the method is for bypassing the sim activation to play with the phone?
Click to expand...
Click to collapse
I had to go into a Vzn store and have one of the sales guys put their SIM in. After that it worked.. no skipping it as far as I know. And of course I didn't read the whole thread...
rvpilot457 said:
In case anyone else is looking for how to do this... Use the tool provides to remove the pre-installed sim and boot up the phone. On the activation screen, it will now provide a skip button as there is no sim inserted.
Click to expand...
Click to collapse
I can confirm this works. Must have no sim inserted. If you put your carrier sim in it still tries to contact verizon.
surflamj said:
I can confirm this works. Must have no sim inserted. If you put your carrier sim in it still tries to contact verizon.
Click to expand...
Click to collapse
What do I do if I need to use it on TMobile? I have ordered one brand new and hasnt been activated so what should I do? Just have no sim inserted and then insert sim afterward then reboot? Any method to get this phone working without a Verizon account? my phone is coming on Wed. Thanks guys
surflamj said:
I can confirm this works. Must have no sim inserted. If you put your carrier sim in it still tries to contact verizon.
Click to expand...
Click to collapse
Word :good:
surflamj said:
I can confirm this works. Must have no sim inserted. If you put your carrier sim in it still tries to contact verizon.
Click to expand...
Click to collapse
I am guessing I am coming late to the game here but what firm wear were on when this worked. I am not able to get this to work . runniing on the lastest ota rooted s off
Big oh fat bump on this bad dog.
To bypass activation:
At first screen you will be asked to select your language, then press start.
At the next screen is says waiting for activation.
Press all four corners. Top left, top right, bottom right, bottom left.
You need to do it sorta quick, and make sure your not hitting the status bar.
I can confirm that this works on every AOSP / CM based ROM I have tried.

New G3 Not Connecting to LTE

Here's my dilemma, I have a UDP and ordered a new phone from bestbuy and had it shipped to my home and swapped sim cards from my GNex to the new G3 (this allows me to keep UDP while taking advantage of contract pricing). I turned on the G3 and everything went as planned, including keeping my UDP (which I verified on my account on the VZW website), except that my G3 will not connect to LTE. It will connect to 3G and I have tried changing the network type to LTE/CDMA from global, and resetting the phone, and removing the sim, and putting the sim back into the GNex (which connected to LTE just fine). At this point I'm lost, any ideas?
Oh, and I'm afraid to ask VZ because they may make me switch to a "standard" data plan.
Cothek said:
Here's my dilemma, I have a UDP and ordered a new phone from bestbuy and had it shipped to my home and swapped sim cards from my GNex to the new G3 (this allows me to keep UDP while taking advantage of contract pricing). I turned on the G3 and everything went as planned, including keeping my UDP (which I verified on my account on the VZW website), except that my G3 will not connect to LTE. It will connect to 3G and I have tried changing the network type to LTE/CDMA from global, and resetting the phone, and removing the sim, and putting the sim back into the GNex (which connected to LTE just fine). At this point I'm lost, any ideas?
Oh, and I'm afraid to ask VZ because they may make me switch to a "standard" data plan.
Click to expand...
Click to collapse
I also came from a Gnex ...and the g3 hasn't let me down at all. I've swapped sims with no issue btwn the 2. If your sim gives you LTE on your Gnex it should just be a matter of getting your g3 settings in order.
Have you tried manually entering apn settings? If not, that may be your issue. Here's a link: http://apn-settings.com/verizon-4g-lte-apn-settings-detailed-configuration-steps/
Also, you may want to search for 'Verizon apn settings' in XDA forums as well just to verify everything is correct on that link & because XDA forums tend to provide instructions and user feedback as well.
Good luck
startswithPendswithOOH said:
I also came from a Gnex ...and the g3 hasn't let me down at all. I've swapped sims with no issue btwn the 2. If your sim gives you LTE on your Gnex it should just be a matter of getting your g3 settings in order.
Have you tried manually entering apn settings? If not, that may be your issue. Here's a link: http://apn-settings.com/verizon-4g-lte-apn-settings-detailed-configuration-steps/
Also, you may want to search for 'Verizon apn settings' in XDA forums as well just to verify everything is correct on that link & because XDA forums tend to provide instructions and user feedback as well.
Good luck
Click to expand...
Click to collapse
So there is no "plus" to add apn settings on my phone...am I missing something?
Please use the QUESTION and ANSWER sections to get ANSWERS to your QUESTIONS
Thread moved
Cothek said:
So there is no "plus" to add apn settings on my phone...am I missing something?
Click to expand...
Click to collapse
Rrr...no you're no missing anything. Sorry about that. It only gives you the option to "reset to default" on the stock ROM.
BUT - if you take out your sim, power up the phone, then go to the APN setting, hit the 3 dot menu and it'll say "new apn", click on that and set up the APN from there. That SHOULD work. If not, unfortunately, you may have to get a different SIM from Verizon. Shouldn't they keep your plan if you just tell them the sim wont read on your phone? With Big Red though - who knows, right?
So i switched SIM's with my wife's phone and LTE fired right up meaning my SIM was "bad". I was advised to go a Verizon authorized retailer and to buy a new SIM there because they won't try to change my UDP. I went to a local VAR and got a new SIM without a hitch ($15) and no change to my UDP. LTE is working perfectly now. Thanks for the help.
.....

Advanced calling workaround

(Edit) (read the first 8 posts for more info.. It is totally possible- this works) (edit) advanced calling still works after downgrading to Kitkat and reflashing lollipop. So I called Verizon got a smart tech and told her of my leaked Lollipop and she said it wasn't possible... To have advanced calling.
then I told her of BladeRunner and his thing....then my girlfriends phone droid turbo had advanced calling so she switched my phone number to her SIM to activate it but it already was active I clicked HD video also and took her SIM out put in the Z3V and clicked advanced calling a new prompt came up telling me of a few free features and boom now two people have advanced calling hit the thanks if you call Verizon and can get them to do this for you. (Edit) you don't need Verizon all you need is a phone where you can actually activate advanced calling on switch SIM back to Z3V activate advanced calling and your set. Since our 509 firmware supports it
Awesome
Tigerhoods said:
So I called Verizon got a smart tech and told her of my leaked Lollipop and she said it wasn't possible... To have advanced calling.
then I told her of BladeRunner and his thing....then my girlfriends phone droid turbo had advanced calling so she switch my phone number to her SIM to activate it but it already was active I clicked HD video also and took her SIM out put in the Z3V and clicked advanced calling a new prompt came up telling me of a few free features and boom now two people have advanced calling hit the thanks if you call Verizon and can get them to do this for you.
Click to expand...
Click to collapse
It actually does work! I just tried it, and data work while on call. Awesome!
Tigerhoods said:
So I called Verizon got a smart tech and told her of my leaked Lollipop and she said it wasn't possible... To have advanced calling.
then I told her of BladeRunner and his thing....then my girlfriends phone droid turbo had advanced calling so she switch my phone number to her SIM to activate it but it already was active I clicked HD video also and took her SIM out put in the Z3V and clicked advanced calling a new prompt came up telling me of a few free features and boom now two people have advanced calling hit the thanks if you call Verizon and can get them to do this for you.
Click to expand...
Click to collapse
I'd like to try it with the other lines on my family plan, but the phones with VoLTE are Galaxy S5s. That would mean I have to cut down their sim cards to fit the Z3v...
Does the Droid Turbo also take nano sim?
I just switch the sim card from the Note 5 and it worked.
GigaSPX said:
I'd like to try it with the other lines on my family plan, but the phones with VoLTE are Galaxy S5s. That would mean I have to cut down their sim cards to fit the Z3v.
Does the Droid Turbo also take nano sim?
Click to expand...
Click to collapse
yes it does but that may not be necessary if you have them port your
Line to the s5 or whatever have them shut off your line on the Z3V after its ported activate advanced calling with your profile on the s5 just in the menu not Verizon mobile and then have them port your number back to the Z3V. the tech told me it's not in the SIM it just a setting and this is a way to overcome not being able to select it anywhere with Verizon if your using the Z3V to do it. We broke Verizon..thank you very much. (Edit) idea go to a Verizon store ask a rep to put your sim in a phone with advanced calling activate it switch back done. Tell them their site is having technical difficulties and a person in tech support told you to do this. As it's the only way it will work. wAhaha
Tigerhoods said:
yes it does but that may not be necessary if you have them port your
Line to the s5 or whatever have them shut off your line on the Z3V after its ported activate advanced calling with your profile on the s5 just in the menu not Verizon mobile and then have them port your number back to the Z3V. the tech told me it's not in the SIM it just a setting and this is a way to overcome not being able to select it anywhere with Verizon if your using the Z3V to do it. We broke Verizon..thank you very much.
Click to expand...
Click to collapse
Just tried doing it just now with trying to switch lines for the devices on the Verizon account menu. Won't let me switch because they know it's incompatible sim cards...
GigaSPX said:
Just tried doing it just now with trying to switch lines for the devices on the Verizon account menu. Won't let me switch because they know it's incompatible sim cards...
Click to expand...
Click to collapse
you don't have to switch Sims literally just do what I said above.. When your calling in to Verizon....or you could go to a store. I want you to have this man.
Tigerhoods said:
you don't have to switch Sims literally just do what I said above.. If your calling in to Verizon or go to a store. I want you to have this man.
Click to expand...
Click to collapse
Oh, that's what you meant. Don't I have to have both phones with me?
GigaSPX said:
Oh, that's what you meant. Don't I have to have both phones with me?
Click to expand...
Click to collapse
no you can have Verizon do all the work besides activating the advanced calling in the settings menu for you if you get a nice tech or ask for tech 2 or 3 they might be more interested in doing the work or go to a store and physically take out your sim card talk to a rep have them put your sim in phone. Activate pull out put in Z3V done. Or if you have two phones with the same sized sim and the other one has the advance calling that works I think those are the only ways. Edit If Verizon doing the work it's best to have both phones off at some point in the process but other than that. the other line is not going to work for awhile till they get it set backup..
Tigerhoods said:
no you can have Verizon do all the work besides activating the advanced calling in the settings menu for you if you get a nice tech or ask for tech 2 or 3 they might be more interested in doing the work or go to a store and physically take out your sim card talk to a rep have them put your sim in phone. Activate pull out put in Z3V done. Or if you have two phones with the same sized sim and the other one has the advance calling that works I think those are the only ways. Edit If Verizon doing the work it's best to have both phones off at some point in the process but other than that. the other line is not going to work for awhile till they get it set backup..
Click to expand...
Click to collapse
Stupid representatives, they wouldn't let me change lines because of their same narrow minded response is that my phone isn't compatible. I tell the lady to go look it up online, and of course she's only looking at the Verizon pages.
I'm going to try again tomorrow with someone different.
So I actually was able to swap lines last night and have my phone switched to an active line with advanced calling already activated. It didn't do anything, but I did activate advanced calling for my number with the Galaxy S5. It activated and all, but nothing still showed up for the Z3v.
Just now I switched back the phones to the respectful lines, and I'm still lacking VoLTE. From your instructions in the first post, I would really have to switch the physical sim cards itself. In order to do that though, it's a one way thing where I'd have to shave the Galaxy S5's micro sim into a nano one to fit, which is too much of a hassle to do so when I would have to put it back.
GigaSPX said:
So I actually was able to swap lines last night and have my phone switched to an active line with advanced calling already activated. It didn't do anything, but I did activate advanced calling for my number with the Galaxy S5. It activated and all, but nothing still showed up for the Z3v.
Just now I switched back the phones to the respectful lines, and I'm still lacking VoLTE. From your instructions in the first post, I would really have to switch the physical sim cards itself. In order to do that though, it's a one way thing where I'd have to shave the Galaxy S5's micro sim into a nano one to fit, which is too much of a hassle to do so when I would have to put it back.
Click to expand...
Click to collapse
Do you have a friend that will let you switch phones for just a minute? All you'll need to do is swap the sims and then activate it on the new phone and swap sims back and it should be on the line. Any nano sim from an android or even iphone 6 would work. I'm going to swap out my wifes nano in her ip6 later today to get this setup for myself.
Thehoose said:
Do you have a friend that will let you switch phones for just a minute? All you'll need to do is swap the sims and then activate it on the new phone and swap sims back and it should be on the line. Any nano sim from an android or even iphone 6 would work. I'm going to swap out my wifes nano in her ip6 later today to get this setup for myself.
Click to expand...
Click to collapse
Yeah, I realized what I can actually do. I have an HTC One M8 on a line too so I'll swap it with the GS5, activate advanced calling on it, then actually put the sim card on my phone.
Hopefully I can do that without needing to waste my time calling Verizon because the feature on my Verizon is entirely stupid if it doesn't let me swap lines myself.
Thehoose said:
Do you have a friend that will let you switch phones for just a minute? All you'll need to do is swap the sims and then activate it on the new phone and swap sims back and it should be on the line. Any nano sim from an android or even iphone 6 would work. I'm going to swap out my wifes nano in her ip6 later today to get this setup for myself.
Click to expand...
Click to collapse
I was able to get it to work that way also. My wife has an iPhone6 and I was able to put my sim in it, open the "My Verizon" app and activate the Advanced Calling 1.0. While still on the iPhone I activated it in the settings. Put the sim back in my Z3v and went into the Advanced Calling settings and it worked.
GigaSPX said:
Yeah, I realized what I can actually do. I have an HTC One M8 on a line too so I'll swap it with the GS5, activate advanced calling on it, then actually put the sim card on my phone.
Hopefully I can do that without needing to waste my time calling Verizon because the feature on my Verizon is entirely stupid if it doesn't let me swap lines myself.
Click to expand...
Click to collapse
Nice. I'm just going to do the sim switch with my wife's Iphone 6 and login to the myvzw online to activate tonight. Up until this update I have been seriously regretting this phone purchase and i've been looking at the Moto X Pure. I told myself I'd never go back to Moto, but that phone is beautiful lol. We'll see how this update and Volte with data goes...
GigaSPX said:
So I actually was able to swap lines last night and have my phone switched to an active line with advanced calling already activated. It didn't do anything, but I did activate advanced calling for my number with the Galaxy S5. It activated and all, but nothing still showed up for the Z3v.
Just now I switched back the phones to the respectful lines, and I'm still lacking VoLTE. From your instructions in the first post, I would really have to switch the physical sim cards itself. In order to do that though, it's a one way thing where I'd have to shave the Galaxy S5's micro sim into a nano one to fit, which is too much of a hassle to do so when I would have to put it back.
Click to expand...
Click to collapse
so the tech rep could have done it with no Sims being removed she just did it the way I described because she thought it would give me a better chance to work since she thought this would not be possible in the first place she was just working with me cause I said twice I belive the source on advanced calling -BladeRunner- after that and talking about the phone she was down. So if you get it active on your line you should be good just activate or turn it on in the settings of the Z3V when your done. remember it's just a feature and your phone now supports it 509 -firmware
This is the only way to beat the system since Verizon isn't ready for us to have this.
Holy smokes it works! I went in and told them I spoke to a Verizon tech that told me to go in. They put my sim in a S6 that was there and activated advanced calling. Guy didn't think it was going to work. It actually didn't at first. I went back into the menu on my phone checked that it was all on, rebooted and now it works.
Says active but no go
So mine says "Advanced calling is already active on your device, reboot to enjoy advanced calling. Several reboots and the phone still has the" upgrade to activate advanced calling "option. When clicked it goes right back to its saying to reboot that it's already active. Ugh.
Thehoose said:
So mine says "Advanced calling is already active on your device, reboot to enjoy advanced calling. Several reboots and the phone still has the" upgrade to activate advanced calling "option. When clicked it goes right back to its saying to reboot that it's already active. Ugh.
Click to expand...
Click to collapse
that's what is always says, if you actually get it active new prompt comes up with a free features list then after that you get a drop down menu for HD video and voice check if you really have the feature by going on my Verizon and see what lines it's active on. What firmware are you on
Tigerhoods said:
that's what is always says, if you actually get it active new prompt comes up with a free features list then after that you get a drop down menu for HD video and voice check if you really have the feature by going on my Verizon and see what lines it's active on. What firmware are you on
Click to expand...
Click to collapse
It says it's active on my Verizon on both of our lines lol. I'm thinking maybe give it a while, then checking it before bed. I'll update in case anyone else e counters the same thing.
---------- Post added at 01:46 AM ---------- Previous post was at 01:41 AM ----------
Okay now it's working, but video calling is grayed out. Anyone else have grayed out video calling option?

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