Surprise Soft Brick - Galaxy S6 Edge Q&A, Help & Troubleshooting

I let someone sublet me for me. When I got the apartment it was a mess. The whole place wasn't cleaned in weeks and it was a nightmare. (He left the faucets running and flooded the carpets)
I tried to find him but apparently he skipped town.
In his garbage I found an Edge. It was in excellent condition.
Tried to plug it in but the power didn't work. Broken?
I walked down the street and bought a factory plug. It would boot but stuck at 0%
I did some casual Googling and I was able to get into the boot menu (Volume Up, Home, Power). Reboot and got to his lock screen.
Repeated the above step but this time, did a factory reset.
It worked. Set up my account and was in the phone proper. I liked it, but still can't charge past 0% (need to stay plugged in)
Tried to do a factory reset but from the phone's menu this time. I forget the exact wording but error said it couldn't perform the reset and to use Smart Switch
Thought it was odd so I downloaded SuperSU and sure enough, confirmed it was previous rooted.
I assumed this explains the power problem and why I couldn't factory reset.
Waited to get home. Forget the name of Smart Switch so I decided to prompt the error again. However, when I went back to try to factor reset via phones menu, it reset without issue.
Now I am getting: “DM-VERITY VERIFICATION FAILED” ERROR
(thedroidguy.com)I looked into it and apparently I'm soft bricked.
I have the phone plugged into my computer now and got into Download mode (Volume Down, Home, Power).
It flashes for a second and my computer acknowledges that something is plugged in. Smart Switch says I'm using an Unsupported Device.
If I plug directly into power I can get to the download screen and hit up but have nothing happens.
Please help. I am staying in a hoste. I am wet, cold, and want to fix this problem to sell this phone and make my hard earned money back!
Any help can be great!

I found a youtube video by Rootjunky.com (/YJi_w5c0KyE) but I can't figure out what the firmware is since I"m in a boot loop. Worried about picking the wrong one..

Related

.28 bricked my prime?

Hi,
My tablet isnt rooted and an hour ago I received the message about the new update. I pressed install and it started installing the normal way. But after the finish my tablet went for a reboot. But never rebooted and I cant turn him back on.
Even with the hard reset button (Volume down+power button)
Any ideas?
Take a look in this thread it might help you.
Maybe battery is dead, I've scratched my head before on that one...thinking it had enough charge
DROID DOES, Apple did...like I forgot when

Phone broken - eternal loop of HTC/Windows Phone screen - any fixes?

My phone was working fine earlier, sent a text off, went to write another one, pressed the search button by accident and then the screen froze, wouldnt respond to any touch at all. Tried turning the screen on and off for a bit, volume was still working etc, in the end pulled the battery. Phone restarted, managed to get it to the normal lock screen (where it had my alarm/activities for the day displayed) but again, unresponsive to touch. Pulled again a few times and the same thing happened so I decided to leave it, figured maybe the heat/humidity here (on holiday in India) had wreaked havoc with some component.
Anyways, restarted again 30 minutes later and this time couldn't get past the windows phone screen -as soon as that loaded, it reset the phone and got stuck in a neverending loop. Held up and down together and got to the screen I think is called SPL (never bothered with any of the rooting stuff)
However, the TOUCH simply says "TOUCH NONE". So obviously theres a problem there. Everything else is the same.
I tried disabling/enabling the HTC log/modem bridge but that didn't help and did a reboot and factory reset a few times but that didn't help either. Now Ive got the device hooked up to my laptop, changed from serial to USB but I don't know what (if anything) I can do in this state?
I tried earlier holding down to put it into zune mode, it completed restoring the version but then as the zune software restarted the phone, it went back into the endless cycle - the zune software was still waiting for it to reconnect again to complete the process, but obviously I couldn't get it that far.
wrublo said:
My phone was working fine earlier, sent a text off, went to write another one, pressed the search button by accident and then the screen froze, wouldnt respond to any touch at all. Tried turning the screen on and off for a bit, volume was still working etc, in the end pulled the battery. Phone restarted, managed to get it to the normal lock screen (where it had my alarm/activities for the day displayed) but again, unresponsive to touch. Pulled again a few times and the same thing happened so I decided to leave it, figured maybe the heat/humidity here (on holiday in India) had wreaked havoc with some component.
Anyways, restarted again 30 minutes later and this time couldn't get past the windows phone screen -as soon as that loaded, it reset the phone and got stuck in a neverending loop. Held up and down together and got to the screen I think is called SPL (never bothered with any of the rooting stuff)
However, the TOUCH simply says "TOUCH NONE". So obviously theres a problem there. Everything else is the same.
I tried disabling/enabling the HTC log/modem bridge but that didn't help and did a reboot and factory reset a few times but that didn't help either. Now Ive got the device hooked up to my laptop, changed from serial to USB but I don't know what (if anything) I can do in this state?
I tried earlier holding down to put it into zune mode, it completed restoring the version but then as the zune software restarted the phone, it went back into the endless cycle - the zune software was still waiting for it to reconnect again to complete the process, but obviously I couldn't get it that far.
Click to expand...
Click to collapse
Hold down the volume up and volume down at the same time while hitting the power once you see the white screen you can let go of the power; in green lettering you're going to see the SPL, for most of us its 2.05.160023. This is the bootloader screen, everything there is done by the volume toggle, no touch screen here. Your phone is stock which means you won't be flashing like we customized folks do so let's start with the SPL, what is it and by some chance is it HSPL'd?
berrywr said:
Hold down ..... etc...
Click to expand...
Click to collapse
berrywr, TOUCH NONE on SPL screen means either corrupted touch driver or dead touch screen.

Restoring Interrupted, Possible Bricking?

I started to restore to a back-up I made two days ago in TWRP and I think it got interrupted by my accidentally canceling it. I was on my way out the door and wasn't paying attention and must've touched the screen (phone in hand).
Now it behaves much like cadcamaro's description in his recent post about having tried to install a Z2 ROM. I can get into FastBoot, but all options simply shut down the phone. If I don't choose an option, it shuts down by itself after a a minute or so.
Power + Volume Down gets a short vibration.
When I plug it into the PC, Power + Volume Up Gets me a blue LED that stays lit, but the PC (and Flashtool) doesn't see it.
Power + Volume Down gets an orange, then green LED with vibration that repeats.
The first time I realized it was screwed up, I did get into Recovery. I tried to re-run the back-up (which is saved to external SD), and it shut down.
Thanks, all.
AddictedToGlass said:
I started to restore to a back-up I made two days ago in TWRP and I think it got interrupted by my accidentally canceling it. I was on my way out the door and wasn't paying attention and must've touched the screen (phone in hand).
Now it behaves much like cadcamaro's description in his recent post about having tried to install a Z2 ROM. I can get into FastBoot, but all options simply shut down the phone. If I don't choose an option, it shuts down by itself after a a minute or so.
Power + Volume Down gets a short vibration.
When I plug it into the PC, Power + Volume Up Gets me a blue LED that stays lit, but the PC (and Flashtool) doesn't see it.
Power + Volume Down gets an orange, then green LED with vibration that repeats.
The first time I realized it was screwed up, I did get into Recovery. I tried to re-run the back-up (which is saved to external SD), and it shut down.
Thanks, all.
Click to expand...
Click to collapse
Have you tried pressing and holding the reset button next to the SIM tray? Try holding it down for 2+ minutes and see what happens.
Have you tried pressing and holding the reset button next to the SIM tray? Try holding it down for 2+ minutes and see what happens.
Click to expand...
Click to collapse
Thanks for responding, BladeRunner.
I just tried that in a variety of ways, and got either no response or it simply did what it was doing. I'll explain;
Believing the phone to be OFF, nothing happens for 2 1/2 minutes of pressing the Reset button.
Same goes for a variety of combinations of switches also depressed, such as Volume Up/Down, Power, or any combo therof.
(At this point, I'm uncertain if I even have much of a charge in the phone.)
FastBoot is the menu that has the green Droid with a choice of 4 options, including Power Down, Continue to Power Up, Factory Reset, and something else, correct?
The one time that I did get that to appear during these last few attempts to use the Reset switch, the menu simply shut down after 15 seconds. I continued to press the reset switch, but nothing happened.
Plugged into the PC, the phone continued to cycle Power-On every 8 seconds, with the Orange LED followed by the Green, then Shut-Down. (Apparently, as without the screen on I have no idea what it's really doing....)
Plugged into PC, Power Button in and Volume Up gives me the Blue LED that stays on constantly, but depressing the Reset Switch does nothing.
As I stated earlier, I have no idea how much charge the phone has, so I'm leaving it on the PC in the Blue LED state. It may not be charging, but all it does when I try to charge it any other way is cycle through every 8 seconds with the Orange & Green LED.
Sigh... This would be the first phone I've ever bricked, and I've been messing around since Vivo on the V3m, and always very careful. Sucks since this has been my favorite of them all.
AddictedToGlass said:
Thanks for responding, BladeRunner.
I just tried that in a variety of ways, and got either no response or it simply did what it was doing. I'll explain;
Believing the phone to be OFF, nothing happens for 2 1/2 minutes of pressing the Reset button.
Same goes for a variety of combinations of switches also depressed, such as Volume Up/Down, Power, or any combo therof.
(At this point, I'm uncertain if I even have much of a charge in the phone.)
FastBoot is the menu that has the green Droid with a choice of 4 options, including Power Down, Continue to Power Up, Factory Reset, and something else, correct?
The one time that I did get that to appear during these last few attempts to use the Reset switch, the menu simply shut down after 15 seconds. I continued to press the reset switch, but nothing happened.
Plugged into the PC, the phone continued to cycle Power-On every 8 seconds, with the Orange LED followed by the Green, then Shut-Down. (Apparently, as without the screen on I have no idea what it's really doing....)
Plugged into PC, Power Button in and Volume Up gives me the Blue LED that stays on constantly, but depressing the Reset Switch does nothing.
As I stated earlier, I have no idea how much charge the phone has, so I'm leaving it on the PC in the Blue LED state. It may not be charging, but all it does when I try to charge it any other way is cycle through every 8 seconds with the Orange & Green LED.
Sigh... This would be the first phone I've ever bricked, and I've been messing around since Vivo on the V3m, and always very careful. Sucks since this has been my favorite of them all.
Click to expand...
Click to collapse
I'm not sure what fastboot mode on the z3v looks like honestly, but your description sounds about right. You could try getting into xz dual recovery again and wiping the cache maybe? The instructions to there are in the xzdr thread. If you can get there wiping, a factory reset or flashing something might work but failing that you might want to try letting the battery drain all the way down. If you just let your phone sit that can take a while ( days at least) or you use a rubber band to hold down the poet and volume down button, I believe, to drain the battery. Once its dead completely connect it to your PC and see what happens.
A failed flash on a eeprom can be a hard thing to recover from, sometimes it can ruin the eeprom preminently, depends on the state the eeprom was in in the flash process,usually in erase process it will not be recoverable. . Removing power will not reset the eeprom, eeproms are preminent memory, but it can allow the device to be discovered again hopefully.
You have to get something to erase and flash again, if the eeprom is in a failed state that may be impossible to do.
1linuxfreak said:
A failed flash on a eeprom can be a hard thing to recover from, sometimes it can ruin the eeprom preminently, depends on the state the eeprom was in in the flash process,usually in erase process it will not be recoverable. . Removing power will not reset the eeprom, eeproms are preminent memory, but it can allow the device to be discovered again hopefully.
You have to get something to erase and flash again, if the eeprom is in a failed state that may be impossible to do.
Click to expand...
Click to collapse
So I'm assuming the eeprom is like an order of operations & file allocation index or something really basic upon which everything else is built? This is an old school term for file index, right?
So even if I manage to get everything wiped, I need to start fresh by installing the stock ROM that the phone came with and progress to where I can load the saved Back-Up that's on the External SD?
If the eeprom gets wiped as it's re-written from the Back-Up, and interruption blew this process mid-wipe, will my Back-Up still be useable?
How is it that battery drain will help my device become recognized by the PC?
Thanks for all the help.
AddictedToGlass said:
So I'm assuming the eeprom is like an order of operations & file allocation index or something really basic upon which everything else is built? This is an old school term for file index, right?
So even if I manage to get everything wiped, I need to start fresh by installing the stock ROM that the phone came with and progress to where I can load the saved Back-Up that's on the External SD?
If the eeprom gets wiped as it's re-written from the Back-Up, and interruption blew this process mid-wipe, will my Back-Up still be useable?
How is it that battery drain will help my device become recognized by the PC?
Thanks for all the help.
Click to expand...
Click to collapse
Correct. Your backup is safe as long as you don't mess with sdcard storage. You have to get the eeprom healthy before you can do a recovery.
Back to working on my bricked Z3v...
Plugged into PC with Volume-Up held in yields solid Blue LED. This is the only time that in Windows 8.1 Device Manager that the phone shows up as a connected device. The name of the device is "S1 Boot Fastboot", for which there is no driver installed. When I navigate to Z3-lockeddualrecovery2.8.23-RELEASE.combined / files / adbdrivers and try to install the driver, Windows says "Windows could not find driver software for your device."
However, in the "Events" tab it shows three previous dates that the device was configured. It listed the device as such "Device USB\VID_0FCE&PID_0DDE\BH900JCL1N was configured." on those dates.
Was there something different I had to do for Windows 8? I cannot remember, but this feels familiar.
Driver Name: Google, Inc. (WinUSB)...
Status: Install failed
Meanwhile other drivers do install. What gives?
Well I was hoping for a bit more. Extremely frustrated right now as it took me about 15 minutes just to get here to see that nobody can help.
In the meantime with all the **** I've downloaded trying to fix my phone, I've completely scxrewed my computer. 4 virus scans later and I'm still f'd.
Great.
AddictedToGlass said:
Well I was hoping for a bit more. Extremely frustrated right now as it took me about 15 minutes just to get here to see that nobody can help.
In the meantime with all the **** I've downloaded trying to fix my phone, I've completely scxrewed my computer. 4 virus scans later and I'm still f'd.
Great.
Click to expand...
Click to collapse
Your phone is toast and the only way to get it back is through the Flashtool imo. It wouldn't be common for many to have your circumstances with a bricked phone so you aren't getting much feedback. See if you can follow these instructions with Flashtool that I posted. I've gone from 4.4.4 to 5.02 non-rooted and back to root on 4.4.4 and then forward again so it has worked well for me.
http://forum.xda-developers.com/showpost.php?p=63800685&postcount=8
See if you can download the 4.4.4 firmware after getting flasthool 09.18.6 installed. Granted my instructions are from Windows 10 64 bit but it should work.
Couldn't do any of it. My PC is s screwed up, but even in Safe Mode I was unable to load drivers that would recognize my z3v.
So I'm typing this on my replacement phone that came today via FedEx. I was very nervous about getting a refurb, but this one really is like new. I managed to get the glass protector of the old one, rinse it off, and apply it to the new one.
Now I'm on unrooted kitkat.
If I root and install TWRP, can I simply flash my saved lollipop backup from my SD card and make this phone exactly like the other one was before I borked it?
AddictedToGlass said:
Couldn't do any of it. My PC is s screwed up, but even in Safe Mode I was unable to load drivers that would recognize my z3v.
So I'm typing this on my replacement phone that came today via FedEx. I was very nervous about getting a refurb, but this one really is like new. I managed to get the glass protector of the old one, rinse it off, and apply it to the new one.
Now I'm on unrooted kitkat.
If I root and install TWRP, can I simply flash my saved lollipop backup from my SD card and make this phone exactly like the other one was before I borked it?
Click to expand...
Click to collapse
I wouldn't recommend that. I have used titanium backups before from one device to another and it worked. The whole system from a twrp backup really doesn't sound like a good idea.
OK. Think I'll just be patient and do it from scratch. Have to get the computer cleaned up first.
Really glad to have a clean, new z3v back again, but this ordeal has certainly impacted my confidence doing this stuff.
Thanks for your help, everyone.

Phone keeps hanging and then boot looping

So, about 10 days ago I woke up to find my phone wouldn't turn on but felt warm to the touch. At first I didn't know what to do, so after googling for a bit I found out you could force it turn off (power button + volume up) so I did it. Then when attempting to turn it back on, it just got stuck on the Sony logo and when plugging it to the charger the LED would be red when attempting to reboot again.
Several days after googling what might have happened and no luck whatsoever, I decided to take it to a repair shop where it sat for 4 days and they said it just wouldn't turn back on. After retrieving it, and not knowing I could just use a single command (fastboot erase userdata) to factory reset it, I went ahead and unlocked the bootloader to force a factory reset, after which I managed to turn it back on. However, next morning after downloading all my apps and just unplugging it from the wall and going to the bathroom it just wouldn't turn on again, so I had to factory reset it again using fastboot (that's when I found out about that command, and also realized I lost my DRM keys for no good reason but that's a whole other issue). After again setting up all my apps, it suddenly froze when restoring my WhatsApp messages so I had to yet again factory reset it and decided to just download WhatsApp for the time being. My phone was fine for the rest of the day, and the following day, but then last night when WhatsApp was preparing to back up the messages it froze again and I had to (you guessed it) factory reset it again 3 times after it kept on freezing.
At this point I'm not really sure what my phone's issue is, and from my past past experience googling similar cases, people either wouldn't be able to turn on their phones, or the posts had no answers whatsoever. Would there be any way to see what exactly is causing my phone to hang and boot loop or is it just that its time has come to be replaced?

Old Z2 Tablet SGP512 Given All It's Got?

As the title suggests I have an old Z2 tablet that has been an absolute work horse for many years. I was using it one night and the Android OS prompted me that the device hadn't been rebooted in 28 days. So after I was done using it for the night I rebooted it. Only, it didn't reboot it just stayed off. I tinkered with it for a while and got it to show the Sony logo but then it just went dark again. The device is rooted and I have TWRP on it. So when I got it to turn on again I booted it into the TWRP recovery. I proceeded to clear the cache and also attempted to make a current backup. However, the backup would fail after running for several minutes. I decided to try backing up to an external OTG USB drive but the device needed to be rebooted to detect that the OTG USB drive was attached. So from TWRP I selected "reboot recovery".
Unfortunately that was the last time it worked. The screen will not come at all. When I hold volume+ and power it vibrates 3 times but still doesn't boot. I plugged it into the charger even though the battery charge last showed at 85%, but with the cable connected the charge light doesn't even come on. I tried plugging it into my computer but it doesn't detect the device has been connects and adb devices doesn't show anything in the list.
I read on a forum to try drying it out with a hair dryer and while the device hasn't ever gotten wet it has been humid here so I figured what the heck. Unfortunately that also hasn't resolved the issue.
Pretty much everything I've tried hasn't worked. Even the red reset button under the top panel just causes it to vibrate 3 times.
The device has been in this state for a week now. I was hoping maybe the battery would die and then I could recharge it, but since it still vibrates 3 times I'm guessing the battery still has a charge.
One thought I had is that maybe the internal storage is either dead or corrupted.
At this point I'm wondering if the device is a lost cause and I should just let it rest in peace or if there's any other solution. Even if there was a way to factory reset it from it's current state that would be better than having it be a paper weight.
Any suggestions beyond what I've already tried would be greatly appreciated. And, yes, I may look into seeing if I can get it serviced however there's definitely no warranty and I don't really want to poor money into it since it's probably time for an upgrade anyway.
Why is my phone vibrating 3 times and won't turn on? - Sony Xperia Z5
When I try to turn my phone on it just vibrates 3 times and does nothing after that, just wondering what the problem could be?? - Sony Xperia Z5
www.ifixit.com
The device vibrated 3 times, that's good, then it is off.
"Sony writes: This is how you force the device to turn off:
Press and hold the power button and the volume (+) button simultaneously until the device vibrates three times."
Did you try to put the device into flash mode after that? I think only a complete flash will bring the device back to life.

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