Factory Reset? - LG V10 Q&A, Help & Troubleshooting

I have seen a few people say that the first thing they do with a new phone is a factory reset. Is there that much benefit? I have been using the phone for a few days now, without doing a hard reset, and have had zero issues (except low caller volume on BT calls). Leave well enough alone, or do a factory reset?
Sent from my VS990 using XDA Free mobile app

I didn't, haven't noticed anything different. If there were any problems I would do a factory reset, but I don't see the point when buying a used phone.
Used or refurb, yeah I would do a full data wipe.
As for your case, you could try a reset but I think that music just sounds louder. I've noticed that as well with a pair of jaybirds and LG tones. They both sound a bit softer and easier on the ears, but music will have a deeper sound I think just to make it sound better.

I'm getting pretty bad screen on time. I've been told to do a factory reset and that might help. Not sure how true that is
Sent from my LG-H900 using Tapatalk

Related

ISSUE: Selective Speaker Failure

Hi all,
Perhaps someone can help me...
So it's a rainy Friday night in Sydney, and I'm getting out of a taxi when my XDA unclips from my belt, bounces off my knee and flings itself into a flooded gutter. I suspect it's a backlash against the selection of MP3s I keep stored on the SD Card, but anyway..
The XDA spends about four seconds submerged in a mild torrent, but I spend the next fourteen hours in a mild panic, wondering if I've lost Xavier* to the perils of electrolysis.
Eventually, it comes back online... touchscreen works, buttons do their thing, phone is functional... BUT... there's an inconsistency with the speaker. Surprise, surprise, water will do that to technology.
Windows no longer emits sound through the inbuilt speaker. The handsfree will, but the speaker won't. It's quite confusing. Plus, the volume slider in Windows Media Player don't "snap-to" particular points along the volume bar like it used to.
HOWEVER
In the Wallaby Bootloader (and it pains me to say "Wallaby" because Australia lost the Rugby World Cup tonight... if you don't get it, don't worry...), all the diagnostics check out. INCLUDING the playback test. Audio plays from the speaker with no trouble at all. The recording also works and plays through the inbuilt speaker, and the GSM Audio test works as well as ever.
Needless to say, I'm quite confused. Does anyone have any suggestions?
Thanks,
DMcG
*Yes, I named my phone Xavier. Anything that spends that much time near my groin may as well have a name.
if the diags and hands free work, i dont think its a hardware issue!
i sounds more like a software/controls issue.
have u tried a hard reset? (make sure u've backed up everythin at first)
Oh, yes. Yes, yes, yes.
Soft Reset
Hard Reset
Reflash ROM
Nope, nada, zilch - in that order.
deemacgee said:
Oh, yes. Yes, yes, yes.
Soft Reset
Hard Reset
Reflash ROM
Nope, nada, zilch - in that order.
Click to expand...
Click to collapse
Did you try to copy a MP3 file directly to the Xavier's RAM, pun definitely intended and then play it from there without using the SD card at all, unless you indeed did that as well :-( in that case I'm out of suggestions ... at least as far the Xavier goes :lol:
Just tried it. A great big audio-void.
There's no sound at all when Xavier's running Windows UNLESS the handsfree is attached. No screen taps, no phone, no MP3.
BUT
The Audio diagnostics in WBL do work. Still.
It's so strange.
I tried installing PHM Device Manager to see if gave any more information, but I don't think it did. Under "Audio Devices", I have:
Audio Compression Codecs
| |
| gsm610.acm (ACM3
|
Wave API Manager (WAM1
|
Wave Audio Device (WAV1
Any other ideas? I'm going nutty here.
Thanks for everyone's help so far
try re-flashing it then.
if all fails.. return to costumer service!
like your XDA my speaker stopped working, but also still worked in the bootloader, in the end i found out it was something to do with the handsfree socket hole thinking the headfree was plugged it.
I suggest you give the handsfree hole a clean with a cotton swab or something.
I was going to suggest the same thing, however that would mean that the bootloader is able to bypass a hardware switch "headset", or is it not a hardware switch, maybe just a sensor that the bootloader tests do not look for and is therefore able to output audio to speaker, still sounds weird to me.

Call clarity

Has anyone else been told that they sound muffled on the phone... My gf keeps complaining I sound like the mic is a mile away.... On the plus side, it shortens the time I have to spend on the phone.....
Afterall, whats the point in her trying to talk to me for 30 minutes when she is gonna be home soon and just wanna chew my ear off some more!? Maybe I'm better off w bad call clarity haha
Sent from my 3VO
Vandelay007 said:
Has anyone else been told that they sound muffled on the phone... My gf keeps complaining I sound like the mic is a mile away.... On the plus side, it shortens the time I have to spend on the phone.....
Afterall, whats the point in her trying to talk to me for 30 minutes when she is gonna be home soon and just wanna chew my ear off some more!? Maybe I'm better off w bad call clarity haha
Sent from my 3VO
Click to expand...
Click to collapse
I noticed that too.
Yet voice recordings are very clear.
It must have something to do with the way sprint handles voice data.
Also, incoming calls sound super clear.
Maybe we can fix that in software?
Calls sounds like crap to me but everyone I speak to says it sounds good.
jlevy73 said:
Calls sounds like crap to me but everyone I speak to says it sounds good.
Click to expand...
Click to collapse
Either our ears/speech are very different, or the phone is really good but cell towers are very different.
I am getting the same thing. My wife just hung up on me because she could not understand me on the phone. She said I sound like I am mumbling. I thought it was the phone mic, so I plugged in a headset, nope still sounded like crap. Now I'm debating taking the phone back.
Swishallnet said:
I am getting the same thing. My wife just hung up on me because she could not understand me on the phone. She said I sound like I am mumbling. I thought it was the phone mic, so I plugged in a headset, nope still sounded like crap. Now I'm debating taking the phone back.
Click to expand...
Click to collapse
1) When you say that you plugged in a headset, does that also mean that your mic of the headset was being used, not the phone mics?
2) Did you do the EVRC-B fix described in the developers' forum?
nabbed said:
1) When you say that you plugged in a headset, does that also mean that your mic of the headset was being used, not the phone mics?
2) Did you do the EVRC-B fix described in the developers' forum?
Click to expand...
Click to collapse
Is that fix in the EVO 3d dev section? I didn't see it and would like to try it...thanks
Sent from my 3VO
Check the FAQ page and read about the Call Quality and EVRC and EVRC-B Codecs respectively... I don't have your issue, but maybe it will help.
nabbed said:
1) When you say that you plugged in a headset, does that also mean that your mic of the headset was being used, not the phone mics?
2) Did you do the EVRC-B fix described in the developers' forum?
Click to expand...
Click to collapse
1. Yes I was using the headset mic. I got this phone on launch and every caller says they cannot hear me.
2. Yes I did the EVRC-B fix. It seemed to help a little, but then I did a phone reset due to Sense crashing all the time (and I mean constantly) and I was using my EVO 4g class 2 sdcard. So I updated to a class 10 card, factory reset the phone, no Sense crashes, the EVRC-B fix still in place but my call quality is crap. It sounds like my words drop out.
My wife and I both have the 3D phone, and we are always saying...what?..what? we never had this issue. I would agree that the call quality is horrible on this phone. I emailed HTC on this matter and Im just waiting for a response. Will post it here when I get it.
it is the 3D, not the network
I swap photos periodically, and it is DEFINITELY the 3D in particular, not the network. My Evo 4G sounds crystal clear always. Never had anyone asking me to repeat myself. Same with the other phones I use on Sprint.
I tried the below and it did not seem to help at all.
I first noticed this issue when setting up voice mail and my outgoing message sounded garbled. I believe it is over-agressive noise reduction.
Here is the fix which did not work for me:
dial "##data# select "edit mode" input your MSL (you'll have to get it from sprint customer service or follow the guide here: [Only registered and activated users can see links. Click Here To Register... ] I got mine from customer service very easily just by asking, but sometimes they are hesitant to give it out.) select "Advanced Options" enable "EVRC-B" change "Home Orig" and "Roam Orig" to "EVRC-B" tap menu and save changes
EVRC-B is the more advanced cellular voice encoding format, and should improve your call quality. FYI, if you for whatever reason you don't like the change or are uncomfortable with it you can always change it back (i.e. we didn't make any permanent changes)
I emailed HTC about this issue and this is their response...and yes I told them I have a HTC 3D and they replied as if I had a the older 4G
"I understand the importance of having a high quality sound from your HTC EVO 4G. I will be more than happy to assist you with this. I first recommend performing a soft reset on the device. This is done by powering the phone off and removing the battery for 30 seconds. Then, reinstall the battery and test the phone.
Next, I recommend uninstalling any third party applications from the device. This is done by going to: Home> Menu> Settings> Applications> Manage Applications. Tap each program and then tap Uninstall. When finished, press Home and test the phone.
Finally, I recommend performing a factory reset on the device. Note that this will erase all of your personal data from the phone and reset it to the factory settings of the current ROM. Please ensure that your personal data has been backed up prior to resetting the device. To reset it, go to : Home> Menu> Settings> SD & Phone Storage> Factory data reset. Follow the on screen instructions to complete the reset and evaluate the results. These steps should allow your device to function normally. I do apologize for any inconvenience"
I posted in another section of the forums in regards to this issue . At first I though it was my Otter Box Defender case causing the problems . But after looking at the phone in the case and the mic hole leading through the case to the mic I saw they had cut this little sliver of a slot for the mic to hear through . I took it apon myself to modify the battery back . I took a triangle shaped file and filed the notch till it was the exact size of the opening on the bottom mic . Now everyone hears me clearly unless of course there is alot of background noise . If you are nervous about filing your battery back down . Try making a few calls with the battery back off and see if callers hear an increase in call clarity or not . With the back off and they say much clearer then I would point in the direction of the battery back . Thats how I resolved my issue . The hole I made looks stock so I doubt anyone would ever question me about it anyways due to the fact it looks stock . Just another possible avenue , but if callers say you still sound muffled even with the battery back off then I would say somethign is wrong with the unit .
SouthernEvo said:
I posted in another section of the forums in regards to this issue . At first I though it was my Otter Box Defender case causing the problems . But after looking at the phone in the case and the mic hole leading through the case to the mic I saw they had cut this little sliver of a slot for the mic to hear through . I took it apon myself to modify the battery back . I took a triangle shaped file and filed the notch till it was the exact size of the opening on the bottom mic . Now everyone hears me clearly unless of course there is alot of background noise . If you are nervous about filing your battery back down . Try making a few calls with the battery back off and see if callers hear an increase in call clarity or not . With the back off and they say much clearer then I would point in the direction of the battery back . Thats how I resolved my issue . The hole I made looks stock so I doubt anyone would ever question me about it anyways due to the fact it looks stock . Just another possible avenue , but if callers say you still sound muffled even with the battery back off then I would say somethign is wrong with the unit .
Click to expand...
Click to collapse
Thanks for the tip! I found that holding the mic closer to your mouth also cures the problem but feels unnatural with top of phone away from the ear.I just filed my notch, will report results when I test it.
Use 13k, Its clearest of all, i had the same problem. EVRC is crap
SouthernEvo said:
I posted in another section of the forums in regards to this issue . At first I though it was my Otter Box Defender case causing the problems . But after looking at the phone in the case and the mic hole leading through the case to the mic I saw they had cut this little sliver of a slot for the mic to hear through . I took it apon myself to modify the battery back . I took a triangle shaped file and filed the notch till it was the exact size of the opening on the bottom mic . Now everyone hears me clearly unless of course there is alot of background noise . If you are nervous about filing your battery back down . Try making a few calls with the battery back off and see if callers hear an increase in call clarity or not . With the back off and they say much clearer then I would point in the direction of the battery back . Thats how I resolved my issue . The hole I made looks stock so I doubt anyone would ever question me about it anyways due to the fact it looks stock . Just another possible avenue , but if callers say you still sound muffled even with the battery back off then I would say somethign is wrong with the unit .
Click to expand...
Click to collapse
Thanks for the tip, I tried that and called my wife on her evo 3d and she said she did not notice any improvement
Wiley_11 said:
Thanks for the tip! I found that holding the mic closer to your mouth also cures the problem but feels unnatural with top of phone away from the ear.I just filed my notch, will report results when I test it.
Click to expand...
Click to collapse
Damn and i thought holding the phone the wrong way was only an iPhone feature Lmao
Anyways I have no idea since no one has tell me anything but I do no make the many phone calls so probably that's why
If you don't have an Evo3d well you don't have an Evo3d
EVRC-B is the way to go, IF your towers support it
Sent from my PG86100 using XDA Premium App
charnsingh_online said:
Use 13k, Its clearest of all, i had the same problem. EVRC is crap
Click to expand...
Click to collapse
charnsingh: what is 13K?
DowntownRDB said:
charnsingh: what is 13K?
Click to expand...
Click to collapse
Its ancient encoding.
Sent from my PG86100 using XDA Premium App

headset icon on all the time..no speaker

Basically the headset icon at the top is on and the phone thinks I have a headset plugged in so the only way to talk is to put it o n speaker phone.
Anyone eleven have this issue or do I have to get a refurbed replacement?
There's probably crud in your headphone jack. Clean it out with a q-tip that's got a tiny bit of rubbing alcohol on it. Obviously turn your phone off first.
Are you running a custom Rom? Rooted ?
If so, I suggest fist wiping and reflashing a Rom.
If on a new flash u are still having the problem, I would assume hardware problem.
Inspect the Mic jack, look for debris, plug.in a headset, u should be able to tell if there is something inside.
If all of that fails, call 611 and get a replacement.
Sent from my ADR6425LVW using XDA
Not rooted, already tried a wipe, tried inserting headphones and they work but the icon stays on after removal.
Going to take a closer look inside the jack and clean it.
MrWesson said:
Not rooted, already tried a wipe, tried inserting headphones and they work but the icon stays on after removal.
Going to take a closer look inside the jack and clean it.
Click to expand...
Click to collapse
Yeah, this is a pretty common problem. Not with this phone in particular, but phones in general. All that lint'n'stuff in your pockets. You can also use vodka, if you have some of that around.
Cleaned it really well but didn't see anything that would keep it from working right.. still broken so I gotta exchange it.
Compressed air.
Tried everything.. no dice
I had this exact problem. I ended up exchanging under warranty. Odd thing was the day I sent it back it stopped doing it, I sent it in anyway and just told verizon it was intermittent and random. That was a few months ago and my new one works fine.
Sent from my ADR6425LVW using XDA

Speaker blown on the phone.

Symptoms:
No ringtone when the phone rings / when notifications is received.
No shutter sound when taking pictures
Cannot hear person on the other line when the phone is on speaker (blue tooth and wired headset works).
No sound when playing music (blue tooth and wired headset works).
No boot sound!
This happened within several hours of use. Guesstimate: About 7 hours after purchase
I also did a factory reset and the problem still persist.
This sucks 'cause now I scared to unlock the next phone when I return this one. SMH!!!
I'm really pissed off!
Even a blown speaker makes noise. Sounds like it became disconnected.
adrynalyne said:
Even a blown speaker makes noise. Sounds like it became disconnected.
Click to expand...
Click to collapse
Well, Well, you are alive, good to know!
About the phone; either way it still makes me nervous about unlocking. 'Cause you know, if I had unlock it, I probably would have been screwed unless HTC directly honored the warranty.
yardi4life said:
Well, Well, you are alive, good to know!
About the phone; either way it still makes me nervous about unlocking. 'Cause you know, if I had unlock it, I probably would have been screwed unless HTC directly honored the warranty.
Click to expand...
Click to collapse
That's understandable.
yardi4life said:
Well, Well, you are alive, good to know!
About the phone; either way it still makes me nervous about unlocking. 'Cause you know, if I had unlock it, I probably would have been screwed unless HTC directly honored the warranty.
Click to expand...
Click to collapse
And this is exactly why I'm going to wait a month or two before attempting anything of the sorts. Or till we have a good bloat free ROM to use on the phone.
Turn the volume up
Are you sure you don't have your hand over the speaker.
Sent from my HTC One X using xda app-developers app

Bluetooth

Listening to my phone via Bluetooth is more and more irritating. I'm not an audiophile by any stretch but the crackles, cuts and stops are increasingly terrible. I stream everything, Google music, amazon, audible, it's like my phone can't buffer fast enough to transmit to my car stereo or my headphones. Any suggestions? I am not rooted. I am running tmobiles stock everything.
Sent from my LG-H901 using XDA-Developers mobile app
How long have you had the phone? Perhaps try an exchange? I haven't noticed that problem at all, I stream Google Music, TuneIn, etc. The main bluetooth issue I remember with this phone early on was people not being able to connect to their car stereo. I hope you get it fixed somehow. Are you streaming with a good strong data signal?
Thanks for the reply. Yah. LTE and 5 bars. Its really been since the M update. Gonna just try a factory reset and see what happens. Otherwise I guess there are 2 options after that. Exchange or Root.
Sent from my LG-H901 using XDA-Developers mobile app
Factory reset fixed it. So it seems.
Sent from my LG-H901 using XDA-Developers mobile app
This has been an ongoing problem with this phone. I've had a second replacement phone with the same issues. Usually rebooting solves it, but it'll progressively gets worse and worse until you have to reboot again.
I am thoroughly disappointed with this glaring issue, never had such headache with any of the phones I've used before.

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