Bluetooth - T-Mobile LG V10 Q&A, Help & Troubleshooting

Listening to my phone via Bluetooth is more and more irritating. I'm not an audiophile by any stretch but the crackles, cuts and stops are increasingly terrible. I stream everything, Google music, amazon, audible, it's like my phone can't buffer fast enough to transmit to my car stereo or my headphones. Any suggestions? I am not rooted. I am running tmobiles stock everything.
Sent from my LG-H901 using XDA-Developers mobile app

How long have you had the phone? Perhaps try an exchange? I haven't noticed that problem at all, I stream Google Music, TuneIn, etc. The main bluetooth issue I remember with this phone early on was people not being able to connect to their car stereo. I hope you get it fixed somehow. Are you streaming with a good strong data signal?

Thanks for the reply. Yah. LTE and 5 bars. Its really been since the M update. Gonna just try a factory reset and see what happens. Otherwise I guess there are 2 options after that. Exchange or Root.
Sent from my LG-H901 using XDA-Developers mobile app

Factory reset fixed it. So it seems.
Sent from my LG-H901 using XDA-Developers mobile app

This has been an ongoing problem with this phone. I've had a second replacement phone with the same issues. Usually rebooting solves it, but it'll progressively gets worse and worse until you have to reboot again.
I am thoroughly disappointed with this glaring issue, never had such headache with any of the phones I've used before.

Related

[Q] random Bluetooth disconnects?

So, lovin' most everything about this phone, but, one annoying thing that keeps happening; I get random bt disconnects with my Jawbone era and my plantronics voyager pro plus.
It happens anywhere, in the car, in the house, outside, so Its not interference from another BT source...
Anyone else getting this or figured out how to stop it?
I've done all the OTA stuff, and I am not temp rooted, no ever tried to be..
thanks!
The only bluetooth device that I use is a bluetooth full face helmet on my bike. I will get random disconnects, but I had thought that this was due to the bluetooth radio in my helmet being of only so so quality.
well, this never happened with my evo4g, so I am suspicious that the BT radio isnt as good as the one in the e4g was
wase4711 said:
So, lovin' most everything about this phone, but, one annoying thing that keeps happening; I get random bt disconnects with my Jawbone era and my plantronics voyager pro plus.
It happens anywhere, in the car, in the house, outside, so Its not interference from another BT source...
Anyone else getting this or figured out how to stop it?
I've done all the OTA stuff, and I am not temp rooted, no ever tried to be..
thanks!
Click to expand...
Click to collapse
I paired it with my Camry's hands free system yesterday and haven't seen any BT disconnects so far. You may have a defective phone.
I have connected to my Handfree in my '09 Lancer and didn't experience any disconnects for 12 hours straight. I also have a Nokia BH-503 and it never disconnects either. Maybe get a replacement phone?
Others are having bluetooth issues as well, mine takes the form of music skipping.
http://forum.xda-developers.com/showthread.php?p=16008951
You are not alone.
For me it runs better than the EVO 4G. But it does occasionally disconnect. But never in the middle of a call. I'm using an old Sony HeadSet.
One trick I used to use on marginal connections over bluetooth was to try pairing it at the maximum distance you can. It *MAY* choose a better channel. Sometimes you have to clear out the history of the old channel or it may reuse that. Only way I know to clear it is factory reset.
Has anyone tried the phone with one of those high priced Bose Bluetooth headsets?
The random disconnects with the Jawbone Era are really annoying to me, but, if its the phone, and not the headset, thats a different issue.
I've already replaced one evo3d due to random rebooting, so I don't want to have to try to replace it again..
thanks
I have a blu ant. And music and call quality are great. No disconnects at all. Have you tried Bluetooth with a different model??? Might just be the unit itself.
Locked & Loaded
Just bought a Q2 Blueant, so here's hoping I can get it to work right!
You should have no probs at all. They make quality Bluetooths.
Locked & Loaded
I had this exact same problem on my EVO 4G. Still happens on the 3d. I have used many different Bluetooth handsets to no avail. Doesn't happen as often with the 3d but it is maddening, because it seems like once it starts it does it all day, and many times right when I am answering a call.
Sent from my PG86100 using XDA Premium App
so far, the Blueant q2 has been perfect; we'll see how it is today, after a full day of phone calls..
I am having the exact same problem. My bluetooth goes into headset mode when I answer the phone or make a phone call, which pisses off me and the person I'm calling because we can't hear each other and I have to hang up and call them back... Really frustrating
Sent from my PG86100 using XDA Premium App
wase4711 said:
so far, the Blueant q2 has been perfect; we'll see how it is today, after a full day of phone calls..
Click to expand...
Click to collapse
Yup. My wife and I own them. Imo you really can't get to much better.
Locked & Loaded
I didnt have hardly any bluetooth problems with mine, my girlfriends, or my best friends og evo's. I upgraded to the 3vo and was having the disconecting issues and my phone would randomly reboot and then freeze while bluetooth streaming (Thats really the only bluetooth I use) so I took it back and ended up buying a 3vo out right. Still have the same issues. Its probably a software bug and will hopefully be fixed in a later update or custom rom
ive been having problems with my lg headset and disconects.. re connects.. took it in to the sprint store, they ran tests on it and it failed both radio tests that they did.. getting a new one tomorrow.. for those that are getting random disconects.. and a lot of droped calls.. have your radios checked out at the sprint service centers... it could be a bad phone.. (sadly.. im getting a refer 3vo back.. **sighs**)

Headphone jack causing static

When using earphones (of any kind) I hear a LOT of static, but only when on the internet. I had this issue since launch, but it mostly died down after the first update, but now it is back and worse. It doesn't happen if I'm listening to downloaded music. I can adjust the level of static when turning it in its port, and when there is nothing playing I can hear static when I wiggle it around. Here is the really odd thing...when I was doing this wiggling, there was nothing playing, I pulled the jack out just slightly and pushed it back in.As soon as I pushed it back in the voice dialer pops up. It did this each and every time. Does this sound like there is something wrong in the grounding? Why does this static only happen when streaming? It is worse when I have my tpu case off. There is absolutely nothing else wrong with my phone, so I don't want to be trading it in over this. I bought it at best buy, but would sprint still service it? Any advice is appreciated. Thank you!
Sent from my EVO LTE using Tapatalk 2
Cyrene said:
When using earphones (of any kind) I hear a LOT of static, but only when on the internet. I had this issue since launch, but it mostly died down after the first update, but now it is back and worse. It doesn't happen if I'm listening to downloaded music. I can adjust the level of static when turning it in its port, and when there is nothing playing I can hear static when I wiggle it around. Here is the really odd thing...when I was doing this wiggling, there was nothing playing, I pulled the jack out just slightly and pushed it back in.As soon as I pushed it back in the voice dialer pops up. It did this each and every time. Does this sound like there is something wrong in the grounding? Why does this static only happen when streaming? It is worse when I have my tpu case off. There is absolutely nothing else wrong with my phone, so I don't want to be trading it in over this. I bought it at best buy, but would sprint still service it? Any advice is appreciated. Thank you!
Sent from my EVO LTE using Tapatalk 2
Click to expand...
Click to collapse
Few factors involved, but definitely an interesting issue. I haven't seen any other hardware posts like this, but maybe I missed them.
Either way, I would put the software on the phone back to 100% stock ROM/kernel. If the issue still persists, which it sounds as if it will, then I would look into taking it to a Sprint store.
By restoring the device to 100% stock software, the idea is that this will eliminate any potential software issue as this shouldn't occur on a stock device. If the issue still occurs on a completely stock software device, then the issue has a higher probability of being hardware related.
As long as the issue always occurs, it should be simple for a Sprint tech to confirm the issue. Unfortunately, I have a feeling they might just swap the phone out rather than actually look into resolving the issue. Generally, my experience has been that Sprint is pretty helpful when it comes to hardware issues with a device.
Of course, their service might depend on where you purchased it as well as the type of protection plan you have on the device. Maybe somebody who works as a Sprint tech or who has been in for service recently can chime in on their experience.
Hope that helps!
Bought mine at bb and sprint serviced your fine
Sent from the depths of hell
I am not rooted. Stock only. It started off this way on launch day, got better after the first ota then got worse after yesterday's ota. I bought it at best buy and have their insurance and they would just swap it out. However, I would likely get a refurb and having had to go through 4 refurbs with my 3D last year, I don't really want the hassle, especially since this phone is behaving in every other way. Good to know that sprint will still service it. The store in my area serviced each of my 4 3D's before they would issue another phone, so maybe I'll get lucky.
Sent from my EVO LTE using Tapatalk 2
Cyrene said:
I am not rooted. Stock only. It started off this way on launch day, got better after the first ota then got worse after yesterday's ota. I bought it at best buy and have their insurance and they would just swap it out. However, I would likely get a refurb and having had to go through 4 refurbs with my 3D last year, I don't really want the hassle, especially since this phone is behaving in every other way. Good to know that sprint will still service it. The store in my area serviced each of my 4 3D's before they would issue another phone, so maybe I'll get lucky.
Sent from my EVO LTE using Tapatalk 2
Click to expand...
Click to collapse
I just swapped my S-off hboot 1.2 for this PoS "unsoffable" hboot 1.15 today due to a similiar case. I had the same issue with static and it seems that no matter what i get there seems to be some type of interference and static with some white noise when playing music. The new phone has substantially less interference but it still slightly remains there. I have used both my Shure SE535's and Westone 4R's and am having the same issue. It seems to be that cheap crappy headsets are fine playing music but when and if you want good quality IEM then your screwed with interference.
Here is the upshot. Factory reset my phone thinking it was a software issue cuz no static when listening to anything on my SD card. That didn't work. Took it into sprint and of course, it sounded perfect. He suggested it could be that my wifi is overloaded and he was right. Sounds perfect when streaming off 3G. Thanks everyone for your suggestions.
Sent from my EVO using Tapatalk 2
from my EVO using Tapatalk 2
Cyrene said:
When using earphones (of any kind) I hear a LOT of static, but only when on the internet. I had this issue since launch, but it mostly died down after the first update, but now it is back and worse. It doesn't happen if I'm listening to downloaded music. I can adjust the level of static when turning it in its port, and when there is nothing playing I can hear static when I wiggle it around. Here is the really odd thing...when I was doing this wiggling, there was nothing playing, I pulled the jack out just slightly and pushed it back in.As soon as I pushed it back in the voice dialer pops up. It did this each and every time. Does this sound like there is something wrong in the grounding? Why does this static only happen when streaming? It is worse when I have my tpu case off. There is absolutely nothing else wrong with my phone, so I don't want to be trading it in over this. I bought it at best buy, but would sprint still service it? Any advice is appreciated. Thank you!
Sent from my EVO LTE using Tapatalk 2
Click to expand...
Click to collapse
Out of curiosity, are you listening to music while charging? I figure the culprit on my end its the charger being plugged in gives off a static feed to my headset which is only an inch away from the charger port. If this isn't the case, carry on.
Sent from my EVO using Tapatalk 2
I'm having the same issue, every four or five seconds when playing music I hear a weird static sound. This happens on Wi-Fi, charging, not charging and 3g. When I browse the internet I do hear more prominent static sound than when I'm just listening to music on sd card. I hope this issue gets resolved in a software update
Sent from my EVO using Tapatalk 2
shizume said:
Out of curiosity, are you listening to music while charging? I figure the culprit on my end its the charger being plugged in gives off a static feed to my headset which is only an inch away from the charger port. If this isn't the case, carry on.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
It was my wifi. I posted right above you, probably at the same time.
Sent from my EVO LTE using Tapatalk 2
Yup radios and or charging can cause some bad interference with the headphone jack, being an all metal unibody frame can screw with the shielding
I'm jumping so many threads today lol
Thanks for posting about the wifi solution.
I was listening to some mellow jazz guitar music and this static every few seconds started driving me nuts.
While using cheaper earphones and louder music, it's not that much of a problem but for nice crisp sound and high quality IEMs the static can be very annoying. I had my wifi turned on for location services inside a building. As soon as I turned it off, no more periodic static.
Is there any known solution to this static while using wifi & headphones problem?
I just got this device and this is one of the first things I noticed. I came from a HTC Rezound and the headphones had absolutely 0 static. My Nexus 10, however, had static only while plugged in to charger.
the static seems to happen whenever anything loads on wifi, which for me is a problem because I stream videos over a local wifi router [raspberry pi & hard drive with Apache2 as a local http media server]. the static is kinda bugging me, so if anybody has any idea how to fix it, please let us know!
thanks
mvmacd said:
Is there any known solution to this static while using wifi & headphones problem?
I just got this device and this is one of the first things I noticed. I came from a HTC Rezound and the headphones had absolutely 0 static. My Nexus 10, however, had static only while plugged in to charger.
the static seems to happen whenever anything loads on wifi, which for me is a problem because I stream videos over a local wifi router [raspberry pi & hard drive with Apache2 as a local http media server]. the static is kinda bugging me, so if anybody has any idea how to fix it, please let us know!
thanks
Click to expand...
Click to collapse
Maybe it's interference you're hearing... Just a guess.
Sent from my EVO
numel007 said:
Maybe it's interference you're hearing... Just a guess.
Sent from my EVO
Click to expand...
Click to collapse
so there's no way to eliminate it? by grounding something, or what-not?
I just wish HTC paid more attention to the headphone audio when they designed it.
mvmacd said:
so there's no way to eliminate it? by grounding something, or what-not?
I just wish HTC paid more attention to the headphone audio when they designed it.
Click to expand...
Click to collapse
I myself have never heard static unless I'm listening to music with low bit rate. Usually I play FLAC files so that's not the issue. Have experimented with how quality music?
Sent from my EVO
numel007 said:
I myself have never heard static unless I'm listening to music with low bit rate. Usually I play FLAC files so that's not the issue. Have experimented with how quality music?
Sent from my EVO
Click to expand...
Click to collapse
No I haven't experimented a whole lot, but I've tried a few of my videos and all of them have static. it ranges from slight to slightly severe, as it's loading the whole video off Wifi and that's apparently what causes the static. [with wifi off,play local music, I don't recall hearing static.]
I tried getting a wire and holding one end and putting the other to the headphone ground, but no luck

Any more bluetooth disconnect issues?

Hi for those who have played with the Zenwatch 2, have you experienced any bluetooth disconnect issues?
I am about to buy one for my wife but heard there had been some bluetooth disconnect issues in the past with the orginal Zenwatch, so just want to make sure.
Thanks!
Andrew
I've noticed it does seem to disconnect a lot and even close to watch but usually connects back by itself
I have fun into this problem, but it doesn't happen very often. I assume it's a coding problem add Erik Gerry psyched with a firmware update when Marshmallow launches
Yes... regularly... multiple times a day. Phone is always in my shirt pocket, pants pocket or hand, so it's not a distance issue. Wish i could find a way to turn off the vibration every time it disconnects/reconnects
I don't seem to have this issue that I have noticed. Have had it for a bit now with no issues.
Sent from my ASUS_Z00AD using Tapatalk
I wonder if its the phone is connected to? The review I saw that mentioned it was using a Note 5 and I'm using an S6a
Sent from my Galaxy S6Active using Tapatalk
Just bought my wife a AZ2 and it disconnects bluetooth often but reconnects
Sent from my LG-D950 using XDA Premium App
I am using a zenfone 2 with my zenwatch. Only time I have noticed it disconnected is when I'm out of range of my phone which is normal. Otherwise everything seems consistent even compared to my Moto 360.
Sent from my ASUS_Z00AD using Tapatalk
I had a few disconnects beeing next to the phone. But only 3-4 times.
But I had a few reconnect issues after out-of-range disconnects. The watch didn't reconnect properly and I had to fiddle around, reboot, disable BT,...
I just need to use android wear on the phone to retry but it is still odd I suspect it is related to the OS on my phone for saving battery life?
inneyeseakay said:
I wonder if its the phone is connected to? The review I saw that mentioned it was using a Note 5 and I'm using an S6a
Sent from my Galaxy S6Active using Tapatalk
Click to expand...
Click to collapse
No random disconnects some switching to the Nexus 6P.
Sent from my Nexus 6P using Tapatalk
I am using s6 edge+ and it seems to have more bluetooth disconnect issue with my other device after a recent OTA
I reset the watch rebooted the phone then the watch and removed the zen watch manager/zen camera and some unused watch face seems better now
Once we get on this watch. A lot of things can get fixed from us dev's. Just waiting on the source code.
Sent from my ASUS_Z00A using Xparent BlueTapatalk 2
Weird. I have the LG G4 and had the LG G Watch for about 6 months prior to getting the AZW2 and I've never noticed it ever disconnect throughout the day. The only time is when I walk out of range, but it reconnects again when I am in the general area
I just got the disconnect issue today. If I restart the watch it'll reconnect, but only for a few minutes then it disconnects. Rinse and repeat. I'd do a factory reset if I weren't at work and far away from my charging cable.
I bought the Zenwatch 2 a week ago. I'm using it with my S6. Software on both is up to date however the watch continues to get disconnected. Last night I did a factory reset on the watch and after a few minutes it disconnected again. WiFi isn't turned on either (which I read might cause interference with the radio or frequencies). I don't think there's any other option left but to return this and try another Zenwatch 2 (hoping it is an isolated issue).
I had a few disconnects, but only when it was out of range. The thing is, I let the phone somewhere in the house and I just wander around. The range on this thing is amazing! But when I get back in range it just reconnects automatically, just as it should. I must say, I am really impressed with the little one :d
Note3 5.0 stock rooted+latest update ZW2
Just curious if this is the way the device works with my phone, the Android Wear app always says "connected", however, whenever I go to the bluetooth settings on the watch, it's always disconnected...........no matter how many times I hit it to connect, it never does................but I always get notifications as usual, and it will vibrate for every call I receive on my phone.
Wifi is still connected. Never used bluetooth since i last setup my watch. Just using my phone as WiFi access point.
Sent from my LG-H812 using XDA Free mobile app

LG g5 a2dp problems?

So I bought a g5, and I'm loving it so far. Except for 2 things:
A. I seem to have received a bad battery with my phone, as it doesn't charge all the way on a non quick charge charger, and if I reboot, I lose about 10-20% battery regularly.
B. If I use my Bluetooth headphones (Sony mdr-zx770bn) in a2dp mode, I get random skips and drops of signal. Very annoying when listening to music. This happens with both my headphones and my Bluetooth car stereo. It's not location based, as it happens at work and at home.
I think I may have got a bad phone, because when it drops the Bluetooth signal, it drops both wifi and mobile data as well.
Anyone have similar problems or suggestions? I really don't want to have to exchange the phone, because I ordered it online so it'd be a pain to do.
Sounds like you got one of those 1% failures. Better swap it out!
Definitely.....I have same issue with first phone....now on second and evrythig is good
Sent from my LG-H830 using XDA-Developers mobile app
straxxus said:
So I bought a g5, and I'm loving it so far. Except for 2 things:
A. I seem to have received a bad battery with my phone, as it doesn't charge all the way on a non quick charge charger, and if I reboot, I lose about 10-20% battery regularly.
B. If I use my Bluetooth headphones (Sony mdr-zx770bn) in a2dp mode, I get random skips and drops of signal. Very annoying when listening to music. This happens with both my headphones and my Bluetooth car stereo. It's not location based, as it happens at work and at home.
I think I may have got a bad phone, because when it drops the Bluetooth signal, it drops both wifi and mobile data as well.
Anyone have similar problems or suggestions? I really don't want to have to exchange the phone, because I ordered it online so it'd be a pain to do.
Click to expand...
Click to collapse
I have similar problem with A2DP streaming - random drops of sound every few minutes. No problem with other sources (I used many other phones before) . Additonally sound (voice) during calls is distored. This is so annoying. Apart from that issues G5 seems to be great phone.
Did you manage to solve the problem? Swap, other way?

V30+ Dropping Bluetooth

My phone is now dropping Bluetooth... Then reconnecting... Then dropping it. It happens with my car stereo and my head phones. I reset the network system but it didn't help. I don't know what to check.
It happens to my V30+ as well. My gfs iPhone and my old LG G5 work fine but idk why it does this.
Sent from my LG-LS998 using Tapatalk
I have had continual BT problems on my V30. The first one I had had constant dropouts - BT usually stayed connected but sometimes disconnected. I got a replacement and it has the same problems, only not quite so bad. BT still drops out for like half a second but it hasn't disconnected at all. Very irritating when trying to listen to music.
Is it better when you disable summer of the other radios such as WiFi, mobile, data, NFC, etc (if you can). Sometimes other radios supposedly interfere with Bluetooth. But I know sometimes it is just because the Bluetooth radio isn't very good. My older HTC M8 had better Bluetooth radio than HTC 10 and would always grab any Bluetooth device before the 10, which was a shame.
fakecharles said:
My phone is now dropping Bluetooth... Then reconnecting... Then dropping it. It happens with my car stereo and my head phones. I reset the network system but it didn't help. I don't know what to check.
Click to expand...
Click to collapse
Are you using the Tile App? This was really messing with my Bluetooth and causing a dropped signal
I'm not using the Tile app.

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