Every so often when I take a picture, it corrupts. I can't figure out what causes it, or if it corrupts immediately or later when the phone goes to sleep. Images showing the corrupt files attached.
Here's picture
GiSS88 said:
Here's picture
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Are the pictures being saved directly to the phone or a sd card? If its through an sd card, you can try to format the card within the phone and see how it goes. However, if the pictures are being saved directly in to the phone, no bueno. The first V10 I had had some issues and all were resolved by doing a factory reset. You can try that, but if you are still within your return period, I would exchange for a new V10.
Directly to SD card, which is actually the 200gb from the promo. I tried deleting the camera folder and will see how that goes, but a format is next. I didn't have any issues saving directly to the phone when I tested it.
Also, something very weird, I took a picture of a keychain to test and it showed up fine in the gallery app. However, if I opened it larger it would show properly then corrupt as I was looking at it very quickly--it basically turned the picture grey. Very strange.
This is still driving me crazy. Going to try formatting the SD card tomorrow, but not sure what is the best format type (fat? NTFS?).
What bugs me most is I can see the image fine in the gallery app, but when I open the picture it shows fine at first then slowly becomes black or grey in square chunks all over the image. No idea what the cause is.
I submitted a replacement e-mail to LG. It seems the card is faulty, as I can't get any programs to format it properly, and trying to transfer files to it cause it to give errors pretty consistently. I'll go back to my 64gig for now I suppose, and see if it works any better in my tablet. 64gigs should be more than enough, but annoying either way.
Wonder if the picture is originally being saved in one format. But when you open it, the phone than closes and trys saving as a different format?
I'd format the SD and than let the phone save pictures how it wants to. Dont try forcing the phone nor camera to save them as a certain format type.
Related
About a month ago I was transferring files to/from my Amaze 4G, and then I disconnected it from my computer (without clicking "Eject" in Windows or disabling USB storage in Android) and after that, every time I would open an album, a few photos would disappear. A dozen here, 20 there, until my >1000 photos (carried over from previous phones) were GONE.
I removed the memory card and put it in my computer, and used an un-delete program to retrieve them intact and unharmed. I guess the file table got corrupted or something. I did a factory reset on my phone, reformatted the SD card, put all my files back, and went on my merry way.
Just a few minutes ago, I was copying all of my photos from the phone. I made sure the click "eject hardware" in Windows, and then selected "Charge Only" on the phone, disconnected it, and then, just to make sure it re-mounted properly in Android, I un-mounted and re-mounted the card via the settings page. When I open up the Album app (Which was presumably running in the background during this whole operation), several hundred photos are missing.
I plugged the phone back in, deleted the photo directories, and reloaded them from the backup on my laptop, making sure that the Albums app was closed. I then re-opened the Album app after properly disconnecting the phone, and about 600 photos were still missing. I closed the app and reopened it, and only a couple hundred were missing. I went back to the album list and then re-opened the camera album, and fewer photos were missing. Wash, rinse, and repeat, until all of the photos had reappeared.
This whole ordeal has left me concerned about the safety of my files. Ever since the first one I have often opened and re-opened the photo album to see if the number of photos decreases each time I open it, and I've had no issues other than the ones mentioned.
Any ideas on a cause/prevention for this issue?
AllanJH said:
About a month ago I was transferring files to/from my Amaze 4G, and then I disconnected it from my computer (without clicking "Eject" in Windows or disabling USB storage in Android) and after that, every time I would open an album, a few photos would disappear. A dozen here, 20 there, until my >1000 photos (carried over from previous phones) were GONE.
I removed the memory card and put it in my computer, and used an un-delete program to retrieve them intact and unharmed. I guess the file table got corrupted or something. I did a factory reset on my phone, reformatted the SD card, put all my files back, and went on my merry way.
Just a few minutes ago, I was copying all of my photos from the phone. I made sure the click "eject hardware" in Windows, and then selected "Charge Only" on the phone, disconnected it, and then, just to make sure it re-mounted properly in Android, I un-mounted and re-mounted the card via the settings page. When I open up the Album app (Which was presumably running in the background during this whole operation), several hundred photos are missing.
I plugged the phone back in, deleted the photo directories, and reloaded them from the backup on my laptop, making sure that the Albums app was closed. I then re-opened the Album app after properly disconnecting the phone, and about 600 photos were still missing. I closed the app and reopened it, and only a couple hundred were missing. I went back to the album list and then re-opened the camera album, and fewer photos were missing. Wash, rinse, and repeat, until all of the photos had reappeared.
This whole ordeal has left me concerned about the safety of my files. Ever since the first one I have often opened and re-opened the photo album to see if the number of photos decreases each time I open it, and I've had no issues other than the ones mentioned.
Any ideas on a cause/prevention for this issue?
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Maybe the album software wasn't given enough time to create all the thumb pics it uses for browsing for the 1000+ pictures you just added? It would take even longer if you had vids in there too.
johnk1973 said:
Maybe the album software wasn't given enough time to create all the thumb pics it uses for browsing for the 1000+ pictures you just added? It would take even longer if you had vids in there too.
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That would explain the second incident, but in the first one, the photos were actually deleted; when I used an undelete program they showed up as "_mage_210" and the like.
AllanJH said:
That would explain the second incident, but in the first one, the photos were actually deleted; when I used an undelete program they showed up as "_mage_210" and the like.
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A corrupt mem card is all i can suggest.
johnk1973 said:
A corrupt mem card is all i can suggest.
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It has happened now with two different cards, one of which I'd been using for about a year with no problems, the other straight out of the package.
AllanJH said:
It has happened now with two different cards, one of which I'd been using for about a year with no problems, the other straight out of the package.
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Do you have a different computer or laptop to recreate the issue so you can eliminate the computer variable?
nguyendqh said:
Do you have a different computer or laptop to recreate the issue so you can eliminate the computer variable?
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Not in a usable state. However, I've had no problems with drive/card corruption from my computer.
Failing the faulty computer, do you think the phone is faulty, and should be replaced?
AllanJH said:
Not in a usable state. However, I've had no problems with drive/card corruption from my computer.
Failing the faulty computer, do you think the phone is faulty, and should be replaced?
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If you can eliminate the computer as a variable then yes I'd assume the phone has a defect.
You've already said you tried two different microSD cards. One new and one old.
So that variable has been eliminated.
Only two left to go. One you can do with relative ease at a friends or even a internet cafe.
The other requires waiting for a replacement.
I would try and isolate the issue to one element first before I sent off for a new phone.
In any case if you'd rather just send off for a new one and be done with it then go for it.
Just make sure you test the new one and see if the problem persists.
Good luck.
nguyendqh said:
If you can eliminate the computer as a variable then yes I'd assume the phone has a defect.
You've already said you tried two different microSD cards. One new and one old.
So that variable has been eliminated.
Only two left to go. One you can do with relative ease at a friends or even a internet cafe.
The other requires waiting for a replacement.
I would try and isolate the issue to one element first before I sent off for a new phone.
In any case if you'd rather just send off for a new one and be done with it then go for it.
Just make sure you test the new one and see if the problem persists.
Good luck.
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Thanks for the suggestions!
This problem seems to not happen if I make sure to kill the HTC/Android Albums app before connecting the phone to the computer, so it's usable for the time being. Once I go into the next payment cycle (I used up all my high-speed data, and I don't want to attempt a reload on 2G) I'll take it into the store and see if they'll swap it out, just to be safe.
So no-one else has had this problem?
Ok my phone was having issues so i wanted to do a hard reset. All my photos were saved to internal memory, so i copied all the photos from the camera folder and saved them to my computer.
I then formatted the entire phone and hard reset. Now i didnt notice, but when i go to look at the photos on my comp, about half of them say "no image available" when you click on them. Its weird b/c its not from the beggining or end of the dates, but more like in the middle that the images wont work.
They still say .jpg on all of them, and look like they should work ei file size and file name. No matter what prog i use i cant open then, even if i transfer back to the phone. Normally i wouldnt care, but they are my babys pics from the day she was born, so please help!!
Hey bud,
Check out Recuva. It should do the trick [Link Below].
Instructions:
1. Install the software and drivers for your phone if you haven't already.
2. Connect your device to your computer and mount your SD card.
3. Run the recovery wizard and select "deep scan."
4. Wait 10-20 minutes for the scan (depending on card size).
5. Watch all your deleted files come back like magic.
http://www.piriform.com/recuva
Good luck!
Sent from my HTC PH39100 using XDA App
Will this work even tho they were saved to my internal phone storage? I just dont see why some of my camera photos saved just fine to my comp and some didnt. I mean they look just like the other pics, just wont show an image when opened?
Im trying you program now....
No that program did not work. It found all my photos except the ones i need.
Just so weird that i copied the whole "camera" folder and all but some pics from the middle of the selection worked. Just the baby pics i want dont work. This really sucks.
Nope, it doesn't work for phone storage only SD cards/hard drives.
Today I got my new GS4, and was going to make sure all my stuff was backed up from my GS2 before I turned on my new phone. I went into "accounts" from contacts and checked the box for "auto-sync app data" (this is the only thing I did, period, since I was viewing my photos only about an hour earlier) and then connected my phone to the PC so I could back up all my photos. When I did, all the photos "loaded" but I could not actually view them, merely their file name. So I unmounted from the PC and went into gallery on my phone, only to find every single photo, both internal and on sd was replaced with a grey box and I cant view them. I have since reconnected to my PC, and now all those folders are completely empty. If I go into gallery on my phone, it still shows my folder names with all these grey photos, but when I use a file explorer to try and view them, nothing, 0 files just like on the PC. I have NO IDEA how this could have happen, and the only link I have to something going wrong was the auto-sync box I checked. I had about 6 months of photos I didn't back up, and some VERY important and irreplaceable pics I can't get back. I was hoping someone my have an idea as to what happen/how to recover my pics. I have gone through multiple folders, and literally every single .jpg file is gone! This includes all pics taken using the camera, any screenshots I had, all photos saved from texts and websites! EVERYTHING!!!! PLEASE HELP ME GET MY MEMORIES BACK!!!!!
skeet34 said:
Today I got my new GS4, and was going to make sure all my stuff was backed up from my GS2 before I turned on my new phone. I went into "accounts" from contacts and checked the box for "auto-sync app data" (this is the only thing I did, period, since I was viewing my photos only about an hour earlier) and then connected my phone to the PC so I could back up all my photos. When I did, all the photos "loaded" but I could not actually view them, merely their file name. So I unmounted from the PC and went into gallery on my phone, only to find every single photo, both internal and on sd was replaced with a grey box and I cant view them. I have since reconnected to my PC, and now all those folders are completely empty. If I go into gallery on my phone, it still shows my folder names with all these grey photos, but when I use a file explorer to try and view them, nothing, 0 files just like on the PC. I have NO IDEA how this could have happen, and the only link I have to something going wrong was the auto-sync box I checked. I had about 6 months of photos I didn't back up, and some VERY important and irreplaceable pics I can't get back. I was hoping someone my have an idea as to what happen/how to recover my pics. I have gone through multiple folders, and literally every single .jpg file is gone! This includes all pics taken using the camera, any screenshots I had, all photos saved from texts and websites! EVERYTHING!!!! PLEASE HELP ME GET MY MEMORIES BACK!!!!!
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Define "loaded". The sdcard mounts like a hard drive, then you copy them off. Not sure how you screw that up.
Sent from my SGH-I777 using xda app-developers app
ferrocene said:
Define "loaded". The sdcard mounts like a hard drive, then you copy them off. Not sure how you screw that up.
Sent from my SGH-I777 using xda app-developers app
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When I say loaded, I mean all the file names showed up in the folder, but I could not open the picture to view it. So it looked like they were there, but the file extension didn't show as .jpg and when trying to view them it said something about how microsoft viewer was unable to display image. I never actually attempted to do the copy from phone to pc, so there was not an issue with a transfer, but something that happen prior to even connecting to the pc as far as I can tell. After disconnecting and reconnecting, however, the files don't even show as there, just says 0 files in folder when I open it. Also, its not just sd card, but literally every single file that had a .jpg extension is completely gone....this includes internal and sd, and everything from wallpapers, camera shots, pics from texts and web, everything!
You could try Disk Digger to recover the photos.
Thx for the disk digger recommendation! It was super tedious going thru over 9,000 pics of thumbnails n all kinds of bs, but I was able to get back most of my pics from the internal memory! Now just need to do it with the sd card.
Sent from my SCH-I545 using xda app-developers app
Remove your external SD card and try to access the images through a card reader. Some Sammy devices have had issues playing nice with SD cards, and the resulting behavior can be similar to what you have experienced. Technical details can be found around d the web.
Hey there, I'm hoping somebody can help me. All of a sudden this morning all 1300 pics and 600 songs just disappeared from my SD card. I pulled the battery and rebooted, still nothing. I had noticed last night that a few of the pictures were great out and had the image sideways in my gallery, I didn't think anything of it. I tried to delete the ones that are grayed out and they wouldn't delete.
Then this morning I noticed when I went to go and open one of my pictures it would not allow me to open it I could see it in the gallery but I could not open it full size. Thats when I get a second reboot, and all of my pictures disappeared. I thought it was the SD card because at that point it was saying blank SD card or SD card not compatible to your device. This is the same SD card I have had for years in multiple Samsung devices.
I can't even view the pics on my computer with a card reader. I have tried 2 different SD cards as well on my phone and they all "blank card or card not compatible "
The phone won't even let me format any cards.
I'm stuck. Any suggestions would be awesome. I'm not even looking to recover the pictures, I back them up to drop box so the only ones that were messing with the ones that I took yesterday and today, that is no big deal.
putney1477 said:
Hey there, I'm hoping somebody can help me. All of a sudden this morning all 1300 pics and 600 songs just disappeared from my SD card. I pulled the battery and rebooted, still nothing. I had noticed last night that a few of the pictures were great out and had the image sideways in my gallery, I didn't think anything of it. I tried to delete the ones that are grayed out and they wouldn't delete.
Then this morning I noticed when I went to go and open one of my pictures it would not allow me to open it I could see it in the gallery but I could not open it full size. Thats when I get a second reboot, and all of my pictures disappeared. I thought it was the SD card because at that point it was saying blank SD card or SD card not compatible to your device. This is the same SD card I have had for years in multiple Samsung devices.
I can't even view the pics on my computer with a card reader. I have tried 2 different SD cards as well on my phone and they all "blank card or card not compatible "
The phone won't even let me format any cards.
I'm stuck. Any suggestions would be awesome. I'm not even looking to recover the pictures, I back them up to drop box so the only ones that were messing with the ones that I took yesterday and today, that is no big deal.
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Sounds like your card went belly up. You could try to use an SD card reader on a pc.
Hey there, I'm hoping somebody can help me. All of a sudden this morning all 1300 pics and 600 songs just disappeared from my SD card. I pulled the battery and rebooted, still nothing. I had noticed last night that a few of the pictures were great out and had the image sideways in my gallery, I didn't think anything of it. I tried to delete the ones that are grayed out and they wouldn't delete.
Then this morning I noticed when I went to go and open one of my pictures it would not allow me to open it I could see it in the gallery but I could not open it full size. Thats when I get a second reboot, and all of my pictures disappeared. I thought it was the SD card because at that point it was saying blank SD card or SD card not compatible to your device. This is the same SD card I have had for years in multiple Samsung devices.
I can't even view the pics on my computer with a card reader. I have tried 2 different SD cards as well on my phone and they all "blank card or card not compatible "
The phone won't even let me format any cards.
I'm stuck. Any suggestions would be awesome. I'm not even looking to recover the pictures, I back them up to drop box so the only ones that were messing with the ones that I took yesterday and today, that is no big deal.
zelendel said:
Sounds like your card went belly up. You could try to use an SD card reader on a pc.
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I tried that too. The SD card was blank on the computer tried several.different SD cards in the phone and I get the same message "SD card is blank or has a unsupported filesystem" and I can't reformat either.
putney1477 said:
Hey there, I'm hoping somebody can help me. All of a sudden this morning all 1300 pics and 600 songs just disappeared from my SD card. I pulled the battery and rebooted, still nothing. I had noticed last night that a few of the pictures were great out and had the image sideways in my gallery, I didn't think anything of it. I tried to delete the ones that are grayed out and they wouldn't delete.
Then this morning I noticed when I went to go and open one of my pictures it would not allow me to open it I could see it in the gallery but I could not open it full size. Thats when I get a second reboot, and all of my pictures disappeared. I thought it was the SD card because at that point it was saying blank SD card or SD card not compatible to your device. This is the same SD card I have had for years in multiple Samsung devices.
I can't even view the pics on my computer with a card reader. I have tried 2 different SD cards as well on my phone and they all "blank card or card not compatible "
The phone won't even let me format any cards.
I'm stuck. Any suggestions would be awesome. I'm not even looking to recover the pictures, I back them up to drop box so the only ones that were messing with the ones that I took yesterday and today, that is no big deal.
I tried that too. The SD card was blank on the computer tried several.different SD cards in the phone and I get the same message "SD card is blank or has a unsupported filesystem" and I can't reformat either.
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Ouch sounds like your device is having a big issue. What device do you have.
zelendel said:
Ouch sounds like your device is having a big issue. What device do you have.
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LOL I know! Ihave the Samsung Galaxy S 5 for Verizon.
I took some pictures with my LG V10 over the last 24 hours to test the camera out. I am able to preview the picture once it has been taken. Today I went to show some friends the pics I took and they are showing as either unsupported or they are not listed in the Camera or DCIM folder using ES File Explorer. I went checked my Google Photos and the pictures are there and they are showing fine.
I decided to take another picture a minute ago and check my LG Gallery on my V10 and the pic was there briefly and then it disappeared but it appeared in my Google Photos gallery. I have a 128GB micro SD card that has 125GB of free space so I know it is not a space issue.
I have reformatted the Micro SD card and the photos are either showing up as an unsupported format or it is missing. I just took a picture and saved it to the V10 and not the SD card and the pictures are still in my Gallery. My mind is blown right now.
Any help would be greatly appreciated. Is anyone else having the same issue or is it just me?
Exactly the same thing here.
I have had my LGv10 for about 5 days now. I absolutely love it. But some pictures I took that I was rather proud of are nowhere to be found in the Galllery app. Fortunately, I shared them on Facebook, where I was able to download them.
I have reformatted the Micro SD card and the photos are either showing up as an unsupported format or it is missing. I just took a picture and saved it to the V10 and not the SD card and the pictures are still in my Gallery. My mind is blown right now.
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Not mindblowing at all. You have a defective microSD card. Replace it.
I have had the same problems with no sdcard installed.
I do not use a Micro SD in my V10 and I have this issue. I'll take a picture with the back camera, it will appear in the preview circle in the bottom right corner, then in a split second dissappear. I do not have this issue with pictures from my front camera.
Ive never experienced this....by chance has anyone clicked on the menu in the gallery to show locked files? Maybe somehow they were locked after taking the photo? This is the only thing i can think of. Hope it helps any
Also check google picture settings. There is one that will "free" up phone space after it has backup the picture to google.
I found same issue on my V10 and found they were saving to my Verizon media and update of the app made all photos go there in my internal storage.