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Hi
I am having problems with my screen. Looks like the LCD is faulty. Trying to resolve with Samsung Support, but thought I would ask here if this is a known problem or if there is a simple fix.
It looks like the grayscale colors are not right, I installed a screen tester and the grayscale bars have a red tint. all other tests in the appl look ok. however pictures/video's all look like they are 16bit color and icons look like they are bleeding
Here is a picture of the problem
imageshack.us/photo/my-images/836/atab1large.jpg
Any thoughts?
Eric...
Looks like a faulty panel !
Take it back to where you bought it and have them exchange it.
Sent from my Galaxy10.1 TouchWiz/ADWex equipped Starship.
I have exactly the same problem Tablet has been bought in the United States and now I am in Europe. Samsung won't repair/replace it anywhere in Europe. Only US Samsung offered to help me but the tablet needs to be at a United States address. Now I have to send it back to someone I know.. will take months
Well my problem disappeared.... not really sure why/how, but I have been playing with different ROM's etc. and I THINK it might of been when I did a permissions repair, but...
Plus i'm 99.3% sure I had the problem before I rooted/ROM'd
Another reason to stop loading these 3rd party ROMs. I dont understand why people are installing these 3rd party ROMs to begin with. The stock ROM is by FAR the most stable and error free ROM you can use. Most of the issues people are starting threads about would have NEVER occurred if they just stuck with the stock ROM.
I get this too now. I've been pootin' around with different roms for a while, no problems. Then a few days ago while I was running GalaxyTask 8.0 the "bleeding" started slowly. First around the edges of things, but then the entire screen. The colors seem to color-cycle into the end result. I figured it might be the rom so I tried a stock one. And then I tried a complete stock reset with stock recovery and factory reset - the works. No change. It's still like this. And in the bootloader and the recovery too. Sometimes it gets moments of clarity, everything is fine, but only for a few seconds.
Busted tablet? I bought it while in the US this summer, so taking it back will be an issue. Getting a Transformer Prime late next week *fingers crossed* but still. I was hoping to sell this fully functioning :|
Example:
http://dl.dropbox.com/u/120921/IMG_20111214_214938.jpg
I had the same issue. Also bought in US while I live in Hungary. I had to send it back to my relatives who took it back to Samsung and they replaced it in warranty. Fortunately, I was travelling there by the time we got the new one and I could take it back home with me. This seems to be a weakness of the tablet. My replacement unit has been working nicely ever since.
I had the same issue with an August build stock tablet from the US.
Thankfully Samsung UK took it in for repair and ended up replacing it as it was apparently unrepairable.
My issue used to show up with 60+ minutes of continued use. I think it was thermal related as the warmer it was the quicker it seemed to develop the fault. putting it on standby for a few minutes used to clear it, but the problem would come back quickly as it was warm.
Anyone know how Samsung handles this issue if the device it out of warranty? Mine is acting up pretty bad and I haven't been able to find anything on here about repairing the issue on your own. It will be clean view for a few minutes and then the color bleeding some background effects kick in making the tablet a large paperweight. I've been looking for and excuse to get the 10.1 Note, but it sure would be nice to get a few bucks for this since it's in perfect condition... besides the screen.
My 10.1 is starting to develop the same issue. Never been rooted, always on a stock rom. I've never dropped it or banged it around. It also seems to start happening afternlonge usage. First imsee a few purple lines across the screen and then the entire scren turns to 8bit colors, etc. Once I turn it off and back on it goes back to normal. Annoying, especially simce I bought it 13 months ago so I'm guessing it's past the warranty period.
Sent from my GT-P7510 using Tapatalk 2
Jnowak1981 said:
My 10.1 is starting to develop the same issue. Never been rooted, always on a stock rom. I've never dropped it or banged it around. It also seems to start happening afternlonge usage. First imsee a few purple lines across the screen and then the entire scren turns to 8bit colors, etc. Once I turn it off and back on it goes back to normal. Annoying, especially simce I bought it 13 months ago so I'm guessing it's past the warranty period.
Sent from my GT-P7510 using Tapatalk 2
Click to expand...
Click to collapse
I'm with you - mine has never been rooted or tampered with. Other than getting heavy usage, I've taken perfect care of it. I've been unable to find a fix.
Ed Riverside said:
Anyone know how Samsung handles this issue if the device it out of warranty? Mine is acting up pretty bad and I haven't been able to find anything on here about repairing the issue on your own. It will be clean view for a few minutes and then the color bleeding some background effects kick in making the tablet a large paperweight. I've been looking for and excuse to get the 10.1 Note, but it sure would be nice to get a few bucks for this since it's in perfect condition... besides the screen.
Click to expand...
Click to collapse
If you're out of warranty you're on your own. Samsung won't repair or replace it for free.
At this point I'd just like to know how to fix it and what it would cost, ballpark. I haven't been able to find anyone who's delt with it, bar throwing their tablet.
Sent from my cellular telephone that has internet connectivity.
Ed Riverside said:
At this point I'd just like to know how to fix it and what it would cost, ballpark. I haven't been able to find anyone who's delt with it, bar throwing their tablet.
Sent from my cellular telephone that has internet connectivity.
Click to expand...
Click to collapse
My 10.1v just went.
Guys, I'm having the same issue today. And here is the fix:
1. Take out the back cover.
2. Look for the black cable that have SET printed on the end.
3. Removes both ends and then reconnect.
4. Push/rub at both ends while the screen is on. You'll notice the tint-colour of the LCD will change. Stop when it looks normal again then put a tape on top to hold the cable in that position
4. Put the cover back and enjoy your Note 10.1 again
Good luck!
I am about to buy this tablet...
But now I see a lot of threats here with many issues...
So now I am a little worried about this tablet instead of excited...
Question:
Is this tablet any good at all, or is it just bad quality all together ?
Would you rather have bought a different tablet, knowing what you know now ?
Sent from my HTC One X+ using xda premium
Having only had it mine for a week, I've had 0 issues. Build quality seems exceptional on my 32gb WiFi model.
I personnaly tried many tablet, it's just a confort for design and power, it's just the best for me, i was htc addict and now i love Sony
I found the build quality to be very shoddy on the one I got, and I did end up returning it. The backing was coming unstuck, the screen flexed, there was a shadow along the bottom edge of the screen, a dead pixel, erratically sensitive screen, the breaking of Firefox Sync by the OS and these diagonal lines on the screen that really annoyed me.
However, I don't regret being able to try it, and Sony Canada made it very easy for me to return. If I had gotten a non-defective one, I would have been reasonably happy and waited for the Firefox Sync issue to be fixed.
If your excitement still outweighs your misgivings, just make sure wherever you buy it from has a good return policy and, better still, lets you open it up in-store and make sure the more common hardware issues (unsticking back, flexing screen, non-flush port covers) are absent.
Good luck.
i'm a little biased because i got mine with my sony card rewards points (and the 32gb model for 480 dollars worth of rewards points at that), but i'm definitely disappointed in this wifi vs bluetooth issue. no one seems to be able to figure it out and there are tons of people with the issue. basically once a device is connected via bluetooth, the wifi dies. it shows its still connected with a strong signal, but nothing will load. if i had paid cash and didn't have a sony card, i'd probably have returned it by now... which sucks because otherwise i really love the thing.
Very pleased with my model. SGP311.
No build issues, WIFI issues or anywhere else for that matter. Have used several tablets and this is the only one I've stuck with.
One very happy customer - highly recommended.
Has there ever been a device released without issues? Just protect yourself by always buying from a place with a convenient return policy, especially if you're spending this much money. Or buy at a place with the longest return policy (generally 14 days I think), and see how you like it for yourself.
Xelstyle said:
Has there ever been a device released without issues? Just protect yourself by always buying from a place with a convenient return policy, especially if you're spending this much money. Or buy at a place with the longest return policy (generally 14 days I think), and see how you like it for yourself.
Click to expand...
Click to collapse
This is the best tablet I have ever had. No regrets. Even though I have had a few wifi issues where it disconnects, it reconnects quickly. Plus it only happens when I am fairly far away from the router.
I ordered mine directly from Sony (a US 312). I've noticed no build issues (much nicer than my Nexus 10 actually) or wifi problems. Rooting was easy, and after freezing the stuff I don't use, I'm getting a solid 10 to 12 hours or use out of it between charges. I'm using the charging doc (to avoid the micro USB port) as well as the Sony case (which is overpriced but still very nice). Best tablet I've used.
Regards,
John Francis
Apart from battery taking really too long to fully recharge (6 hours) I can't complain about this tablet. Everything works as it should. I totally recommend it!
The only problem i am having is my computer will not recognized the tablet what so everrrr
Hi people,
I hope the OP don't mind me jumping aboard his thread with questions on my own.
I'm in the market for a tablet too (my first one) I recently bought a Galaxy Note 10.1 for my wife and I'm thinking about this one for myself.
My only concern is the WiFi issue since I'll buy it in the US but then I'll take it out of the Country so return it would not be possible.
How common is this issue?
I read some people saying it's not the tablet, but the router and setting should be changed while others say that Sony CS told them to return the tablet for an exchange (admiting then that the problem is in their product).
Changing settings on my own router would be possible (if that in fact solves the problem) but what about if you are using other sources like WiFi in public places?
Since I'll be using WiFi more than anything, should I buy this with confidence or should I go for other options? After all I think the major point that draws me to this tablet is the video quality (is it that noticeable compared with other tablets?)
Thanks for any input,
I dont know how some people got thier xtz with problems when i got mine with zero issues..
Anyway, stop asking bro and get one, if our life is a game this could be a weapon of mass destruction lol
Sent from my SGP311 using xda app-developers app
i say don't buy
I am returning mine. The thing won't charge, in fact it looses battery, when its plugged in and in use. I had the Time Warner Cable app on and had tv on in the background. The thing was plugged in. After a few hours the tablet died. Ridiculous.
arcsuser said:
I dont know how some people got thier xtz with problems when i got mine with zero issues..
Anyway, stop asking bro and get one, if our life is a game this could be a weapon of mass destruction lol
Sent from my SGP311 using xda app-developers app
Click to expand...
Click to collapse
My life might be a game but if it involves throwing $500 to the bin then I don't want to play...
thana108 said:
I am returning mine. The thing won't charge, in fact it looses battery, when its plugged in and in use. I had the Time Warner Cable app on and had tv on in the background. The thing was plugged in. After a few hours the tablet died. Ridiculous.
Click to expand...
Click to collapse
Thanks for sharing I'm more linning to look for something else then.
If I was able to return it then I might gamble but I'm already stuck with another electronic I bought and I can't return because "the airline does not allow to transport anything with lithium batteries"
ferincr said:
My life might be a game but if it involves throwing $500 to the bin then I don't want to play...
Thanks for sharing I'm more linning to look for something else then.
If I was able to return it then I might gamble but I'm already stuck with another electronic I bought and I can't return because "the airline does not allow to transport anything with lithium batteries"
Click to expand...
Click to collapse
Anyway, im not forcing you to get one just saying.. Its up to you..
Are you guys buying it from sony site? I got mine from amazon cause sony doesnt have a 1day delivery offer for me..
Amazon is "not that bad" no issues on the box or anything that will make me disappointed.. The only thing that i dont like is that they use a 1A7 type box which is kind of big for the tablets box and instead of bubble wrap its just some kind of paper like thing.. So if you shake the amazon box you can hear thr package inside.. But if we're talking about the tablets packaging, its fine
Sent from my SGP311 using xda app-developers app
ferincr said:
My life might be a game but if it involves throwing $500 to the bin then I don't want to play...
Thanks for sharing I'm more linning to look for something else then.
If I was able to return it then I might gamble but I'm already stuck with another electronic I bought and I can't return because "the airline does not allow to transport anything with lithium batteries"
Click to expand...
Click to collapse
I don't have the charging issue with mine, or at the very least it isn't as pronounced. I did recently run into this issue with my Note 2 and it was because of the ROM and kernel combo I was running, it wasn't allowing the phone to charge as fast as it would on stock. That may have been the users problem, it may just be he has a crappy battery in his that needs to be replaced. I haven't noticed any big issues with mine, I have had it for a little over a month and a half, except for the screen pressure click that happens when you hold it awkwardly and it causes the screen to flex and your screen will click even though you didn't touch it because its reading the presses coming through from the back. That's because its so thin though.
Sent from my SCH-I605 using XDA Premium HD app
I bought two Nexus 10 when they were first released and I've scrapped one because the battery failed and a huge screen area went yellow and I was getting multiple annoying random reboots every day.
Now my second Nexus 10 is going the same way.
What a load of crap this tablet is, I'm not surprised Google is not updating it for no-one would buy it.
That's interesting....I have a few mates who have the Nexus 10 and none of them have had those problems. They have had theirs since they were released...Maybe you dropped them once?
You just might be an isolated incident. Another mate if mine has the N7 but the only issue is the charger port issue that many other people have.
I have a N4 and the only issue I have is that the camera stops working at times and to fix that I just restart the phone.
Sent from my Nexus 4 using XDA Free mobile app
Project:Frankenphone said:
That's interesting....I have a few mates who have the Nexus 10 and none of them have had those problems. They have had theirs since they were released...Maybe you dropped them once?
You just might be an isolated incident. Another mate if mine has the N7 but the only issue is the charger port issue that many other people have.
I have a N4 and the only issue I have is that the camera stops working at times and to fix that I just restart the phone.
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
No misuse at all and another annoying bug is the way it deletes part of the pin number after a reboot so you have to re-do the pin number.
Gaugerer said:
Now my second Nexus 10 is going the same way.
What a load of crap this tablet is, I'm not surprised Google is not updating it for no-one would buy it.
Click to expand...
Click to collapse
I am sorry to hear you are having troubles with both N10s. I would surely have the same frustrations were I you.
We have two N10s, his and hers, for about a year and half. They are used for several hours every day, because we are retired and have lots of time to be online or reading books. My wife's N10 runs Purity ROM and is rock solid for her word games and eBay, facebook, shopping, email and all the other stuff. Mine is rock solid for banking, bill pay, surfing and videos. It usually runs CM11, but could be temporarily running something else while playing around with ROMs. We charge our tablets every day, and try never to get below 50% before plugging in.
I do plan to buy at least one N9 when released, not out of need, but, instead, out of curiosity for an Android 3x4 screen format. Fun times ahead for us Nexus fans.
everybody screaming at me that i m trolling when i was saying about problems with this device few months ago
yellow screen
too many lemon batterys
hdmi problems
buzzing speakers
reboots
no original accesories
you name it ...
I m still in waranty ... i m lazy to go in service with it but after i will repair it ( i hope ) or change it i will sell it and buy a sony . I m not buying a google device again .
nexus fun boys ... what can I say
Sent from my Nexus 10 using XDA Free mobile app
Don't forget nexus 10 is a two years old tablet but it was a gem in its own time. After 2 years we still don't have any tablets with a higher screen resolution than nexus 10. Which makes it perfect for media consumption. I think only galaxy tab s has a better screen nowadays.
It has had its own shortcommings but most of them are by rectified by software updates, like memory leaks or random reboots.
I have purity ROM on my nexus 10 and I have zero reboots or problems. Everything works like a charm after 2 years of heavy usage. The only thing that I envy now is a super amoled screen on my tablet.
fifthelement said:
Don't forget nexus 10 is a two years old tablet but it was a gem in its own time. After 2 years we still don't have any tablets with a higher screen resolution than nexus 10. Which makes it perfect for media consumption. I think only galaxy tab s has a better screen nowadays.
It has had its own shortcommings but most of them are by rectified by software updates, like memory leaks or random reboots.
I have purity ROM on my nexus 10 and I have zero reboots or problems. Everything works like a charm after 2 years of heavy usage. The only thing that I envy now is a super amoled screen on my tablet.
Click to expand...
Click to collapse
Software updates have not stopped random reboots on my two Nexus 10 and I still suffer from system freezes and sometimes with a loud horrible noise from the speaker and I need to do a hard reset to stop it. So bad.
Gaugerer said:
Software updates have not stopped random reboots on my two Nexus 10 and I still suffer from system freezes and sometimes with a loud horrible noise from the speaker and I need to do a hard reset to stop it. So bad.
Click to expand...
Click to collapse
Try to install Purity ROM on them :
http://forum.xda-developers.com/showthread.php?t=2336101
Gaugerer said:
I bought two Nexus 10 when they were first released and I've scrapped one because the battery failed and a huge screen area went yellow and I was getting multiple annoying random reboots every day.
Now my second Nexus 10 is going the same way.
What a load of crap this tablet is, I'm not surprised Google is not updating it for no-one would buy it.
Click to expand...
Click to collapse
I agree, the Nexus Tablet line was literally one of the biggest POS. I owned a Nexus 7 tablet for about six months and never dropped it or anything. The problem started out with ghosting/ghost input touches then later on progressed to half the touch screen not working at all... Although I initially loved it literally became one the biggest let downs ever...
On top of this, I had also read many articles on XDA and elsewhere of people with the same problem trying to send their tablet's in to ASUS for the warranty and they basically just sent the tablets back to them as is with a software upgrade, which didn't help at all since it was a hardware problem.
Gaugerer said:
I bought two Nexus 10 when they were first released and I've scrapped one because the battery failed and a huge screen area went yellow and I was getting multiple annoying random reboots every day.
Now my second Nexus 10 is going the same way.
What a load of crap this tablet is, I'm not surprised Google is not updating it for no-one would buy it.
Click to expand...
Click to collapse
Mine had worked flawlessly since the week it was released.
I got mine when they released the tablet and I've never had one problem with it.
I got mine first month of release and it was great for about a year. It's still good now but my siblings abused it so now the battery drains quick (used to last all day and some of the next now I'm lucky if it reaches the end of the day) and speakers are chipping paint.
Other than that there no issues though and those are pretty much our fault. The battery problem could be from not using official charger or just charging all night
Sent from my LG-VS980
I bought my shortly after release and have not experienced any problems with it. I have almost exclusively been using the Franco kernel with AOKP. I use it every day in place of my laptop. I can watch movies, youtube, internet, social media, etc. all day on a single charge.
I bought mine around feb/mar 2013.
It's a piece of crap.
Yellow/brownish tint on the screen that is getting bigger as we speak, battery shutdown at 30% (workarounds exist!), overheating, slow response, slow R/W speeds, etc. I have to do a factory reset pretty much every month.
On top of that: Gergle being a b*tch about it because they've deactivated my account (inactivity). Really funny guys.
I don't know what to do.
I guess I'll throw it away, as soon as I have something new. I'll never buy anything touched by Samsung again. No phone, tablet, TV, you name it. The only thing they're good as is NAND.
IRKONIK said:
I bought mine around feb/mar 2013.
It's a piece of crap.
Yellow/brownish tint on the screen that is getting bigger as we speak, battery shutdown at 30% (workarounds exist!), overheating, slow response, slow R/W speeds, etc. I have to do a factory reset pretty much every month.
On top of that: Gergle being a b*tch about it because they've deactivated my account (inactivity). Really funny guys.
I don't know what to do.
I guess I'll throw it away, as soon as I have something new. I'll never buy anything touched by Samsung again. No phone, tablet, TV, you name it. The only thing they're good as is NAND.
Click to expand...
Click to collapse
Can you please tell me a workaround for 30% battery shutdown ? i have the same problem .. step by step battery die more faster ... first at 4%, 8% 10% and now 30%...
Sent from my Nexus 10 using XDA Free mobile app
samwheat said:
Can you please tell me a workaround for 30% battery shutdown ? i have the same problem .. step by step battery die more faster ... first at 4%, 8% 10% and now 30%...
Sent from my Nexus 10 using XDA Free mobile app
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Click to collapse
The problem is: I force the system NOT to shutdown. The battery stays at 0%, but the device keeps running.
This is dangerous. When the CPU ramps up and the voltage is too low it'll cause instability, which you can see by the backlight flickering, the speakers making weird noises, all that bad stuff.
I am not sure how this affects the battery (or the device) physically, since Li-Ion is not very happy when it's "too" discharged. But it'll wear out the battery even faster, I fear. (This is unfunded. I have not enough knowledge about electronics that advanced. But I've read it somewhere. :silly
But, that out of the way: There's an xposed module. I DO NOT recommend using it. It's called DisableCriticalBatteryShutdown, by the user zst123.
You WILL run into fc's of the systemui when plugging the device back in. But the process should restart by itself.
There's a thread on XDA. AGAIN, I DO NOT RECOMMEND USING THIS MODULE.
I got my Nexus 10 shortly after they were released, and though I love it because it's screen is gorgeous and it has front-facing speakers, it is really buggy, and has been since day one.
It freezes and restarts on me probably daily, and always has since it was brand new. In the early days it always happened while using Chrome, and at the time I remember reading that it was a Chrome-specific issue, so I just switched to Firefox in hopes of a better experience.
It was better, for the most part, but eventually it started freezing at other times as well. I still like the tablet, but it definitely has never been a great performer.
I got my Nexus 10 at release, after 1.5 months of Google not shipping it, losing it, telling me that it was coming, etc... Worst customer experience I ever had. I was on the phone with them daily.
When I finally got it it worked fine for a little while but as I put more and more on it and actually tried to use it to stream video, I would get random reboots, freezing, etc...
I've tried relentlessly to talk my wife into letting me unlock it and put a custom ROM on it hoping it would fix things but she would never let me. Now that it's almost two years old, and I barely use it do to all the reboots, etc..., she might finally let me unlock it.
I was really looking forward to getting this tablet when they announced it but with all the problems, for me it pretty much became a $500 paperweight. I use my GS4 so much more than I every used this tablet, even when I'm home.
IRKONIK said:
The problem is: I force the system NOT to shutdown. The battery stays at 0%, but the device keeps running.
This is dangerous. When the CPU ramps up and the voltage is too low it'll cause instability, which you can see by the backlight flickering, the speakers making weird noises, all that bad stuff.
I am not sure how this affects the battery (or the device) physically, since Li-Ion is not very happy when it's "too" discharged. But it'll wear out the battery even faster, I fear. (This is unfunded. I have not enough knowledge about electronics that advanced. But I've read it somewhere. :silly
But, that out of the way: There's an xposed module. I DO NOT recommend using it. It's called DisableCriticalBatteryShutdown, by the user zst123.
You WILL run into fc's of the systemui when plugging the device back in. But the process should restart by itself.
There's a thread on XDA. AGAIN, I DO NOT RECOMMEND USING THIS MODULE.
Click to expand...
Click to collapse
So there s no solution ...
Sent from my XT1033 using XDA Free mobile app
I have 2 Nex10's. Both bought at launch. One is stable as a rock (thank god it's the wife's or else) but mine is a bit of a dud. Instabilities and crashes since day one.
Not a day goes by that I don't have to do the 3 finger salute to restart because it has frozen solid.
Tried factory resetting, flashed factory images whenever a new one was around and tried different kernels. No change whatsoever.
I believe Samsung's soc is the culprit here, which was also the issue with the chrome chrashes in the early days (GPU drivers that fixed the issue where delayed by Samsung, which was silly as it's a stock Mali GPU).
Never mind the USB connectivity issues that only Samsung devices do. I had no problem connecting any of my other tablets and phones (Nexus 7, 4, 5, Xperia Z, various HTCs, even Nokia Lumias) to my PC. The Nex10? No dice. I had to manually remove any and all USB drivers, do 3 rain dances and pray to the lord of shadows before I got it to work.
Hi guys,
my Nexus 9 started to randomly shutdown around 40-50% with some strange noises and screen artefacts. I know some people faced that as well. I've tried to go trough that google support bull*hit and finally when we agreed it's battery issue, they stopped answering - seriously.
So I've removed the back cover - it's pretty easy. The battery is 2 pieces, one is ok, the second is probably dead - very bloated. So I need a new battery and it will probably be ok. BUT the battery is impossible to buy
I've contacted our local HTC partner repair centre, but they told me, they no longer do repairs, they just send it to HTC, so they cannot say how much will the battery replacement cost :silly:
So finally the question - is there any way how to get a new battery for the Nexus 9? Swap is super easy and paying half a price of the tablet for battery replacement, which I can do in 3 minutes is just lame.
Anyone saw Nexus 9 battery as spare part? Anywhere? I've found a guy in Poland, but he's not replying to my emails.
Thanks!
chroust said:
Hi guys,
my Nexus 9 started to randomly shutdown around 40-50% with some strange noises and screen artefacts. I know some people faced that as well. I've tried to go trough that google support bull*hit and finally when we agreed it's battery issue, they stopped answering - seriously.
So I've removed the back cover - it's pretty easy. The battery is 2 pieces, one is ok, the second is probably dead - very bloated. So I need a new battery and it will probably be ok. BUT the battery is impossible to buy
I've contacted our local HTC partner repair centre, but they told me, they no longer do repairs, they just send it to HTC, so they cannot say how much will the battery replacement cost :silly:
So finally the question - is there any way how to get a new battery for the Nexus 9? Swap is super easy and paying half a price of the tablet for battery replacement, which I can do in 3 minutes is just lame.
Anyone saw Nexus 9 battery as spare part? Anywhere? I've found a guy in Poland, but he's not replying to my emails.
Thanks!
Click to expand...
Click to collapse
Don't waste your time putting a new battery in it. It's a hardware issue. My first N9 thr exact same issue after 4 months of use and ultimately had to be replaced. There's another forum here on XDA pertaining to the exact same issue. Under 50% screen locks up with a scrambled image and loud noise from the speakers. It's a bad motherboard and the only fix is a new motherboard or new Nexus 9. Trust me on this. You can replace the battery, but it won't help this issue. Sorry
---------- Post added at 08:45 PM ---------- Previous post was at 08:44 PM ----------
GibsonSGJ said:
Don't waste your time putting a new battery in it. It's a hardware issue. My first N9 thr exact same issue after 4 months of use and ultimately had to be replaced. There's another forum here on XDA pertaining to the exact same issue. Under 50% screen locks up with a scrambled image and loud noise from the speakers. It's a bad motherboard and the only fix is a new motherboard or new Nexus 9. Trust me on this. You can replace the battery, but it won't help this issue. Sorry
Click to expand...
Click to collapse
Furthermore, both Google and HTC know of this issue. I swear they instruct their tech people to play dumb.
Sadly that make sense. After I've send a few photos, when I was quick enough to take a photo of the display before shutdown, google support went silent!
These are not a good news, but I thank you for reply and sharing some light on it. I will consider buying a new tablet then.
GibsonSGJ said:
Don't waste your time putting a new battery in it. It's a hardware issue. My first N9 thr exact same issue after 4 months of use and ultimately had to be replaced. There's another forum here on XDA pertaining to the exact same issue. Under 50% screen locks up with a scrambled image and loud noise from the speakers. It's a bad motherboard and the only fix is a new motherboard or new Nexus 9. Trust me on this. You can replace the battery, but it won't help this issue. Sorry :
Click to expand...
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Makes sense. My N9 has had minimal use (displaced by Pixel-C). Brought it out of hibernation a while back, and it kees crashing (even when on charge!)
I've had this problem with crashing and loud noises several times. Previously I had a charging issue, under warranty the mainboard was replaced. A long while after that the problems with scrambled screen and loud noises started. I then disconnected the battery, and reconnected it, and the problem went away for a long time. But it has returned and even returning more often.
So I ordered a replacement battery via ebay (straight from China), and yesterday I finally found some time to replace it. First thing I noticed the tablet is more responsive, snappier.. It hasn't discharged enough to reproduce the problem, but I had trouble lately with updating apps when it wasn't on the powersupply, which convinced me it was a faulty battery. Now it's updating without charger no problem at all.
2,5 weeks after replacing the battery, and the problem did not come back. I'm happy with it.. pretty easy fix..
So the same problem has been happening to me also, got the N9 up to 7.1.1 and this started to happen a lot more. Seems to be when the battery is low (under 50% or 40%, somewhere around there) and usually when I'm looking at the Chive app, mostly again with animated GIF's they have. I'm not sure it's happened with games since I mostly game on my N6 since it has more RAM so it plays a bit better where the 2GB on the N9 is too laggy.
Any way, so this happens now too. So some say bad motherboard, others say bad battery. Has anyone gone through the trouble of the motherboard replacement? Or have actually had HTC replace the motherboard on warranty? If yes, has it made the problem go away? Has anyone else bought a battery off eBay (I can't find them new OEM anywhere and I hate the idea of a Chinese knockoff so close to my hands and face - ya know, fire) and had the problem go away?
I've replace all manners of parts from various phones so I know I can do it to the N9, which is just a large ass phone. I have to give up my N9 for some Samsung tablet (sorry 7" tablets are too small). I love having a 8"-10", pure vanilla Android tablet. I wish Google would make another one that was like the N9.
DeathAdder666 said:
So the same problem has been happening to me also, got the N9 up to 7.1.1 and this started to happen a lot more. Seems to be when the battery is low (under 50% or 40%, somewhere around there) and usually when I'm looking at the Chive app, mostly again with animated GIF's they have. I'm not sure it's happened with games since I mostly game on my N6 since it has more RAM so it plays a bit better where the 2GB on the N9 is too laggy.
Any way, so this happens now too. So some say bad motherboard, others say bad battery. Has anyone gone through the trouble of the motherboard replacement? Or have actually had HTC replace the motherboard on warranty? If yes, has it made the problem go away? Has anyone else bought a battery off eBay (I can't find them new OEM anywhere and I hate the idea of a Chinese knockoff so close to my hands and face - ya know, fire) and had the problem go away?
I've replace all manners of parts from various phones so I know I can do it to the N9, which is just a large ass phone. I have to give up my N9 for some Samsung tablet (sorry 7" tablets are too small). I love having a 8"-10", pure vanilla Android tablet. I wish Google would make another one that was like the N9.
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Some people have just unplugged and replugged the battery and had great success.
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
jupppo said:
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
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I couldn't figure out how to unplug the cables.
You need to pull it vertically from the board. I used a guitar pick to make it a bit looser, then I pulled it of.
jupppo said:
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
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can you provide a link to the battery you purchased.
enriquejones666 said:
can you provide a link to the battery you purchased.
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Mine came from eBay: http://www.ebay.com/itm/282260137225
Verstuurd vanaf mijn Nexus 9 met Tapatalk
Mine from Amazon
amazon.de/gp/product/B01MR3AW8Z/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1
Anyone know a link to a reputable seller for a new N9 battery?
jupppo said:
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
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Is it still working?
I am pretty sure is the battery connector. I unplugged and replugged the connector and the problem was gone for a few days. I could finally solve it applying a contact cleansing spray to the connector and then using a special kind of glue which is typically used to prevent screws for unfasten. It has worked perfectly since then, no need to replace the battery.
Zurko said:
Is it still working?
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´
Ähm yes, why shouldn't it?
jupppo said:
´
Ähm yes, why shouldn't it?
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Just wanted to be sure this was the root cause.
Already exchanged my battery in the meantime.
Thanks anyway!
I installed a replacement battery six months ago due to shortening run times on the original battery. I purchased it from newpower99.com for $60. They have an instructional video on their site that shows how to replace the Nexus 9's battery. It worked well for me, giving me a run time that was comparable to the run time when the Nexus 9 was new.
Hello everyone, I bought my Nexus 9 two years ago and it has been a complete disaster for me since the beggining.
During the summer, the tablet desided to go crazy when the battery dropped below 30-40%.
The screen would turn white and the tablet produced a REALLY loud noise.
Since there is no dedicated HTC service center in my country, the tablet was sent to Romania 3 times, in order to be fixed.
The first time they only flashed again the stock firmware, the second time the service center "cleaned the screen from dust" and the third time (it had already been a month), they finally decided to fix it by replacing the screen and the charging circuits.
The table was ok since that, but last week randomly it decided to lag when battery was under 30-40%, the cpu got stock at 653mhz and it stopped charging.
Since i was on lineage Os, i thought it might be a rom or kernel issue, and i reverted back to stock.
However, the stock rom only solved the charging issues, as I was able to fully charge the tablet.
But now, when the battery drops below 50% the tablet dies on its own.
The only way to turn it back on, is to open the back cover, unplug the battery and then replug it.
Do you have any ideas as what might that be?
Is this because the battery has died, or maybe because of some other hardware problem?
I really wish i can solve this on my own, because now my tablet is out of warranty and the repair center has been proved not to be trustworthy
Thank you
nickefor said:
Hello everyone, I bought my Nexus 9 two years ago and it has been a complete disaster for me since the beggining.
During the summer, the tablet desided to go crazy when the battery dropped below 30-40%.
The screen would turn white and the tablet produced a REALLY loud noise.
Since there is no dedicated HTC service center in my country, the tablet was sent to Romania 3 times, in order to be fixed.
The first time they only flashed again the stock firmware, the second time the service center "cleaned the screen from dust" and the third time (it had already been a month), they finally decided to fix it by replacing the screen and the charging circuits.
The table was ok since that, but last week randomly it decided to lag when battery was under 30-40%, the cpu got stock at 653mhz and it stopped charging.
Since i was on lineage Os, i thought it might be a rom or kernel issue, and i reverted back to stock.
However, the stock rom only solved the charging issues, as I was able to fully charge the tablet.
But now, when the battery drops below 50% the tablet dies on its own.
The only way to turn it back on, is to open the back cover, unplug the battery and then replug it.
Do you have any ideas as what might that be?
Is this because the battery has died, or maybe because of some other hardware problem?
I really wish i can solve this on my own, because now my tablet is out of warranty and the repair center has been proved not to be trustworthy
Thank you
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Your original issue is kinda common on n9. It could have been solved by unplugging the battery (maybe cleaning connection) and re-plugging. The new issue I haven't seen before. Maybe try wiping the battery stats.
I can confirm that re-plugging battery helped in my N9
I just got this Nexus 9 a couple weeks ago from a family member who got a new tablet due to the Nexus 9 doing a similar thing as the OP has described. The battery would get like 50%-20% and screen would go crazy and a loud screeching noise would take place until you hard reset with the power button. Worked great long as i kept it plugged in on the charger.
So i fixed the problem on mine by doing what others recommended. I took the back off the tablet and disconnected the battery. cleaned up the contacts and let it sit unplugged for a few mins and put it all back together. I then dumped the stock OS for lineage and elemental kernel which also disables the encryption allowing the tablet to run significantly faster than the stock setup. I also disabled the animations in the developers options as i'm a power user through and through over eye candy.
Since doing all that, i'm on week two of heavy usage and the tablet runs like new and is snappy as hell. Goes through the whole cycle of the battery now without the screen going nuts and the screeching noise when the battery gets low 50% - 20%. Not sure how long it will last but so far so good and i scored a decent tablet for free. Only thing holding this tablet up is the the lousy 2gb ram but it's still a very respectable piece of hardware to be 2014 tech.
If it acts up again i may invest in a new battery for it to see if it fixes the issue as i don't have any money invested in the tablet anyway. So it would at least be worth a new battery but so far i've had no problems with it after doing the above fixes recommended by others and the battery in it still gets roughly between 6-7 hrs between charges so not bad for a battery that old.
Just finished up my holiday shopping with the Nexus 9 and not a problem out of it so far. If this Nexus 9 stays working good then it will be replacing my Nexus 7 2012 32gb Grouper as my daily driver. The old Nexus 7 has been solid for me since i got it in 2012 but it's really time to let it go as it's really showing it's age now but still works good as a reader and browsing the web isn't too god aweful. Hope the OP figures out a solution as the Nexus 9 is still a very capable tablet. Hope my experience shared helps with your issue.
Juggley said:
I just got this Nexus 9 a couple weeks ago from a family member who got a new tablet due to the Nexus 9 doing a similar thing as the OP has described. The battery would get like 50%-20% and screen would go crazy and a loud screeching noise would take place until you hard reset with the power button. Worked great long as i kept it plugged in on the charger.
So i fixed the problem on mine by doing what others recommended. I took the back off the tablet and disconnected the battery. cleaned up the contacts and let it sit unplugged for a few mins and put it all back together. I then dumped the stock OS for lineage and elemental kernel which also disables the encryption allowing the tablet to run significantly faster than the stock setup. I also disabled the animations in the developers options as i'm a power user through and through over eye candy.
Since doing all that, i'm on week two of heavy usage and the tablet runs like new and is snappy as hell. Goes through the whole cycle of the battery now without the screen going nuts and the screeching noise when the battery gets low 50% - 20%. Not sure how long it will last but so far so good and i scored a decent tablet for free. Only thing holding this tablet up is the the lousy 2gb ram but it's still a very respectable piece of hardware to be 2014 tech.
If it acts up again i may invest in a new battery for it to see if it fixes the issue as i don't have any money invested in the tablet anyway. So it would at least be worth a new battery but so far i've had no problems with it after doing the above fixes recommended by others and the battery in it still gets roughly between 6-7 hrs between charges so not bad for a battery that old.
Just finished up my holiday shopping with the Nexus 9 and not a problem out of it so far. If this Nexus 9 stays working good then it will be replacing my Nexus 7 2012 32gb Grouper as my daily driver. The old Nexus 7 has been solid for me since i got it in 2012 but it's really time to let it go as it's really showing it's age now but still works good as a reader and browsing the web isn't too god aweful. Hope the OP figures out a solution as the Nexus 9 is still a very capable tablet. Hope my experience shared helps with your issue.
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I just picked up a spare Nexus 9 because I want to try an Android build that has encryption turned off (I have a Nexus 9 running 7.1.x). So I'm very interested in your build, it's overall compatibility, and how you went about selecting and installing what you did.
But on to your screen/screeching problem! I solved mine by removing the back cover, disconnecting the battery, cleaning the connections, and putting it all back together. It's been running problem-free for months now! Here is my original post and replies on that exact issue: https://forum.xda-developers.com/nexus-9/help/strange-crash-specific-app-t3604379
I'm not that good at assembly/disassembly, but this was very easy! Good luck!
Thank you Thank you Thank you Thank you
madbat99 said:
Your original issue is kinda common on n9. It could have been solved by unplugging the battery (maybe cleaning connection) and re-plugging. The new issue I haven't seen before. Maybe try wiping the battery stats.
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You rock! So far (just did it today) this has totally worked for me. I Have ran the crap out of it on lest then 50% battery and no issues!
Isabelle713 said:
You rock! So far (just did it today) this has totally worked for me. I Have ran the crap out of it on lest then 50% battery and no issues!
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Nice! I have a 2nd N9 as well, a white one (my first was black) and it has that same issue. I cleaned the battery connection. Fixed it for a few months, then came back. Now at all different battery levels (all below 40%). Iay try cleaning it again.
My first one is on it's 2nd USB daughterboard. And needs another one now. Mostly my fault this time. Watching movies in my work truck (really safe, I know) with an OTG stick plugged in and it fell out of it's stand and smacked right on the otg stick. Now charging and OTG file transfers are hit and miss (mostly miss).
I'm going to fix it again. The USB daughterboard is only around $10 - $15 US. Takes about 15 minutes to fix.
Seems the different colors (white, black, sand color) each are prone to each of the common hardware issues. Black one never had battery issue, but it's getting bubbles in screen at the corners.
Both have the faded, white - ish spots on the screen at the left side (in landscape). Around where the nav bar is in portrait. May have something to do with it.
Ok I've rambled on enough, LoL.
Enjoy your weekend, all you Nexus 9 owners out there.
Sure, we were all a little disappointed at the build quality. Especially for the launch price. And ESPECIALLY if you had the added excitement of upgrading from a Nexus 7 (2013), like I did (and many others). But we still hang on to the 9 because it's tough to replace. Size, flashability, nostalgia, and a bunch of leftover "but this thing was supposed to a super Nexus* that doesn't go away.
Ok done rambling for real this time! ?