HELP! Phone got wet while charging - Galaxy S6 Edge Q&A, Help & Troubleshooting

My s6 edge fell into a glass of water while charging (for about 5 to 10 seconds), it was the top part was the one that got sumerged (so no port got in contact with water), I took it out of the water and it turned off itself, now it doesn't turn on unless is connected to the charger (if I unplug it it turns off) and after 1 min or so it turns off, and it shows 100% battery.. what can I do? please help.. i dont a have a reliable samsung service I trust nearby
P.S.: sorry if you don't understand something, english is not my first language

Sorry pal... If you still have warranty then try that... If not
:''''0

classicalroot said:
Sorry pal... If you still have warranty then try that... If not
:''''0
Click to expand...
Click to collapse
For warranty I would have to send it back to the U.S. just for it to be checked, something really hard to do from my country

Related

Phone dead

Guys my phone apparently just died :crying:
I was jogging, hearing some music and running runkeeper on my s2. All of a sudden it shut down, and now it wont turn on anymore, nor display anything if connected to the recharger...
What can I do???
Thanks everyone
tylerdurden83 said:
Guys my phone apparently just died :crying:
I was jogging, hearing some music and running runkeeper on my s2. All of a sudden it shut down, and now it wont turn on anymore, nor display anything if connected to the recharger...
What can I do???
Thanks everyone
Click to expand...
Click to collapse
Remove the battery for few minutes
I tried that, but it didnt help, I'll do it again now and be more patient...
Nothing, waited 12 min, plugged it to the power, no battery recharging sign. Tried to turn it on, nothing...
EDIT: it's very hot around the camera now... (still completely dead tho)
tylerdurden83 said:
Nothing, waited 12 min, plugged it to the power, no battery recharging sign. Tried to turn it on, nothing...
EDIT: it's very hot around the camera now... (still completely dead tho)
Click to expand...
Click to collapse
I think your phone is completely dead now.
Send it to Samsung repairs if your phone is still under warranty. They will probably change the motherboard.
Jokesy said:
I think your phone is completely dead now.
Send it to Samsung repairs if your phone is still under warranty. They will probably change the motherboard.
Click to expand...
Click to collapse
A jig won't help will it?
I think it be like me my procesor was damaged(Some how ?). I go to warranty and they fix it.
tylerdurden83 said:
A jig won't help will it?
Click to expand...
Click to collapse
You can try to use USB jig (although i really doubt it will work.
Your problem looks like a typical dead motherboard.
Sent... What do you guys think are the odds that they can find out that it was rooted and with a deodexed rom / theme?
Just throw it into the wall and phone will be puzzle.
Sent from my Flying MM X10 using xda app-developers app
Jokesy said:
You can try to use USB jig (although i really doubt it will work.
Your problem looks like a typical dead motherboard.
Click to expand...
Click to collapse
If USB jig fails to work, then there is no way for them to find out anything.
After two weeks they came back to me saying that its the logic controller that is oxidized, which for some reason isnt covered by the warranty, so id have to pay 200 euro for it....:crying:

P760 wont turn on, wont charge

Out of the blue, phone went dead. I dont know why really. It honestly didnt get any moisture, or bad current, I never charged it via USB. I have drained it couple of times to zero battery but it charged after that. this time, it was at 22% wen I went to sleep, in the morning it was dead.
I know that this issue always resolves with: "use warranty" suggestions but I tried, and being that I live in a weird country that wont happen. Generic answers like "water damage" with the sticker still white and all that.
ADB doesnt see the phone, also.
anything anyone has to suggest other than telling me phone is dead (obvious) and to use warranty (which I cant) .. ? Please help, this is my first LG and maybe there is a solution that works
Have you tried :
hard reset - turn off your phone, press and hold Vol-, the home key, and the power for 8 seconds.
or
fastboot http://forum.xda-developers.com/showthread.php?t=2119090
Will try it in the morning (6-7 hours) as I hafe dissasembled and analzed the whole device internaly for possible rust or theoretical moisture from cold weather. Found None. Really hope this device isnt one of those that just die for no reason
battery might have gone dead. get it charged externally for few minutes and then try charging with phone. if it works for first time, then its time to change battery.
well, this is just a possibility.
for all you people, if you ever get in same situation:
Phone was moisture damaged. I didnt get it wet, but there are 2 possibilities:
1. a friend told me that all the shipped phones, compared to the air cargo phones, get damaged no matter how good protection is. If they are shipped to your country from the land of origin, they are most probably water damaged already. Being that I live in Serbia, and all the importers of goods use ships instead of air cargo (big price difference), my phone may be water damaged before ever turned on.
2. it was a ridiculous weather in Belgrade, with minus temperatures in March, so a simple condensation may have damaged the phone.
SOLUTION:
Service shops CAN repair the phone if it was moisture damaged instead of immersed, because air moisture damages only certain electrical circuits, instead of the whole board. My phone is at a service shop now, and the guy is inspecting the damaged circuit. It can be restored, and if the damage is high it would require replacement of the circuit which is kinda tricky cause it requires very similar board like the one LG L9 has, for harvesting.
If anyone maybe somehow finds a working SIM free motherboard for LG L9, please let me know cause I cant find it online. Just one ebay entry with "works but has issue" which I wont buy.
Igoritza said:
Will try it in the morning (6-7 hours) as I hafe dissasembled and analzed the whole device internaly for possible rust or theoretical moisture from cold weather. Found None. Really hope this device isnt one of those that just die for no reason
Click to expand...
Click to collapse
Did ypu ever get it to work? I just ran into the same problem
did it worked
cuban88 said:
Did ypu ever get it to work? I just ran into the same problem
Click to expand...
Click to collapse
I am having the same issue, all of a sudden it went died, not charging, replace battery nothing helped here
Lg optimus l9 dead mother board crash
the india version of LG L9 is also having same problem... while browsing the phone suddenly got hung and it never ever turned on... when i went to LG Service center they said the Mother board is crashed this for none of my mistake..
the MB replacement costs more than half of the phone price.. this LG phones just sucks..
i can not donate my phone : -)
My phone is aldo get same probllem few months ago and i went to service shop they replaced it they said that ur phones motherboard is dead go there they will fix it
Sent from my LG-P760 using XDA Free mobile app
i had the same problemi went to service and they say my phone is water damage i was never near water because the phone whas new aut of box... I repair my phone whit fastboot and now is everything ok... don't belive what the say...tray repair...
An here is what I did
http://forum.xda-developers.com/showthread.php?t=2119090
:highfive:
I've bricked L0 P760 also - suddenly turned off and can't charging anymore(tried another good battery but didnt help).
I've followed some instructions from xda a tried everything (on 3 PC's - win7 and XP) but no joy.
Installed unified Lg driver, OMAP drivers (but problems with them is constantly switching on/off), started Fastboot by Lelus on my pc,
followed instructions and fastboot worked fine, installed Lg USB Port(changed to 41), then opened Lg Flash Tool and after 40 seconds
Lg USB Port disconnect by its own...
Tried with Lg Mobile Support Tool too and UpTestEX_mod2_marwin but still same problem - Lg USB port disconnected after some time.
Any ideas?
Bertole said:
i had the same problemi went to service and they say my phone is water damage i was never near water because the phone whas new aut of box... I repair my phone whit fastboot and now is everything ok... don't belive what the say...tray repair...
An here is what I did
http://forum.xda-developers.com/showthread.php?t=2119090
:highfive:
Click to expand...
Click to collapse
So what is the next step after fastboot. Flash kdz? BTW my phone has unlocked bootloader and it just does not turn on all of a sudden.
Not a battery issue. Tried different batteries. Thanks!
Thanks!
LG Optimus L9 P769 is not charging
My LG Optimus L9 P769 is not charging. I have used the same charger on other phones and it works. I removed the battery and charged it on an external charger and the phone works normally other than not charging.
I have done a hard reset after turning off the phone and pressing and holding Vol-, the home key, and the power for 8 seconds but that did not help!
As a last resort, I also replaced the Flex Cable Charging Port and Flex Cable Dock Connector using the part on the attached image but the phone still does not charge.
Can anyone suggest what I may do next to repair the phone? Any help would be greatly appreciated!
Battery Problems
cmahendra said:
battery might have gone dead. get it charged externally for few minutes and then try charging with phone. if it works for first time, then its time to change battery.
well, this is just a possibility.[/QUOTE
I had problems with battery in past but this time i thought my phone went dead for good thanks to you it's working properly.
Thank you very very very much !!!!!!!!!!
Click to expand...
Click to collapse
boddummy said:
cmahendra said:
battery might have gone dead. get it charged externally for few minutes and then try charging with phone. if it works for first time, then its time to change battery.
well, this is just a possibility.[/QUOTE
I had problems with battery in past but this time i thought my phone went dead for good thanks to you it's working properly.
Thank you very very very much !!!!!!!!!!
Click to expand...
Click to collapse
u r welcome brother glad it working fine now.
Click to expand...
Click to collapse

[Q] SGS2 dead after freeze

Hi,
today my I9100 froze while in the browser. It didn't respond to any touch or button activity. So I removed the battery and reinserted it, but the phone didn't boot up. There was nothing, a black screen, no matter which buttons I pressed.
I tried the Download Mode, Pushing the Volume-Up/Down while plugging in the USB cable. The battery is fine, I tested it on another phone.
The phone was rooted with cm-10.1-20130606-NIGHTLY-i9100. It does not matter if a SIM is placed or not, still no response from the phone.
One odd thing tough: The phone gets warm in the right corner, near the flashlight when the battery is inserted for a while.
Can I do something or is it dead?
Replace motherboard; service centre - new motherboard (most expensive option), source 2nd hand motherboard from 'donor' phone (with a broken screen, etc; search online) & either replace it yourself or pay a local mobile repair shop to do it (cheaper option).
And if your warranty is good, you could always take it to a service centre & play dumb (obviously they're under no obligation to repair or replace it under warranty tho given you've voided it).
Herbert Heaheye
Wouldn't it be have to repaired in order to determine if a custom ROM was used? The phone is not showing any reaction at all, so I guess the only way finding out is reading the flash chip itself, is that possible or is this the normal case?
Anyway I purchased a USB JIG, just to be sure before I give it into repairs.
They might be able to tell. You might get warranty service. These things are never guaranteed either way. Take it to a service centre & find out.
Edit - Jig has 0.00000001% chance of working, but try it anyways. Heat around camera & no life = dead components on MB.
Similar or probably the same issue
fspro said:
Wouldn't it be have to repaired in order to determine if a custom ROM was used? The phone is not showing any reaction at all, so I guess the only way finding out is reading the flash chip itself, is that possible or is this the normal case?
Anyway I purchased a USB JIG, just to be sure before I give it into repairs.
Click to expand...
Click to collapse
My phone is a I9100, rooted, running CM 10.1 Nightly (I don't remember which exact version but definitely not the latest nightly). My phone was in my backpack along with my laptop. When I tried to use it, it remained unresponsive so I turned it off by holding the power button and then turned it on again. It showed the "Samsung Galaxy SII" boot logo and was stuck.
So I pulled the battery out, waited for about 15 secs, put the battery back in and turned it on - no reaction. The phone won't turn on, my computer doesn't detect, not charging. The service center says that my Mobo needs to be replaced.
I have ordered an USB Jig but I'm not sure if it will work. Did you try the Jig? Did it work?
My phone does get heated up near the rear camera even before it died. So not sure if it really is a fried mobo and bootloader failure.
If a service centre has told you its a dead MB, a jig ain't working. Save your time & have it repaired now.
MistahBungle said:
If a service centre has told you its a dead MB, a jig ain't working. Save your time & have it repaired now.
Click to expand...
Click to collapse
He could maybe try the jig 6 times a day for 6 months to see.
He either didnt read your earlier post or doesnt want to accept reality.
theunderling said:
He could maybe try the jig 6 times a day for 6 months to see.
He either didnt read your earlier post or doesnt want to accept reality.
Click to expand...
Click to collapse
I know the reality. I have ordered a Jig and just wanted to know if it worked for the other person who had a similar problem. Thanks anyway for the time to respond!
Motherboard Replaced!
subbarao.t said:
I know the reality. I have ordered a Jig and just wanted to know if it worked for the other person who had a similar problem. Thanks anyway for the time to respond!
Click to expand...
Click to collapse
Got the motherboard replaced and phone back to usage. Thanks!

[Q] Sudden Death for S3

I was driving and my phone was in my pocket. There is no way it was hit or got wet, I was driving whole time. Next time I took my phone, it was off. I tried to press power button and also hold it, nothing happened. I though my phone was stuck (never did it before) so I pulled out my battery, waited 10 minutes, put it back in and tried again. Nothing. I also had charger in my car and tried with that, nothing happened. No LED light, no screenlight, no vibration, nothing.
Now few hours after I am home and started to check whats wrong with my phone. I tried with original charger, nothing. My girlfriend also has S3 so I tried with her battery, nothing. She put my battery into her phone and noticed that it didn't go on. Funny thing is that I took my phone off charge this morning and phone was on for maybe 4 hours before this "death" happened. I took my multimeter and checked voltage. It was 0. Not 0.4 or 2.1 but 0.000. I checked my girlfriends battery also if my meter was broken but I got normal value from her battery. I plugged my charger into my phone and left it for 15 minutes. I tried to check voltage again and it was still 0.
Question is, did my MB broke and created short circuit resulting emptying my battery completely or did my battery flip and broke my phone at the same time? Also, are both cases under normal warranty and will Samsung still repair/replace my phone even if I had it rooted and installed MIUI? Reason I ask this is that my phone won't be sent to samsung for nothing and that they won't ask me to pay for shipping and investigating problem (I don't even want to know their hour wages for this).
try a different battery first
salsal was
Glebun said:
try a different battery first
Click to expand...
Click to collapse
Thanks for your reply. I did try it and also stated this on my post. Sorry if it was hard to read.
Broken motherboard suggests physical damage = no warranty.
Rooted and custom rom = no warranty
Will Samsung see its been rooted ??
Boots to download mode ??
jje
JJEgan said:
Broken motherboard suggests physical damage = no warranty.
Rooted and custom rom = no warranty
Will Samsung see its been rooted ??
Boots to download mode ??
jje
Click to expand...
Click to collapse
But funny thing is that my phone didn't take any physical damage, it has never falled from big height (maybe something like 10-20cm and always to soft surface like carpet). It was working when I put it into my pocket and was broken when I took it. I was in the car whole time, not moving from drivers seat.
I'm not sure if Samsung will see if it is rooted since phone doesn't boot at all (tried with working battery). No vibration, no LED light, no screenlight. It's like trying without battery.
Do you think I should try and send it to Samsung or just throw it to trashcan?
If the motherboard is DOA then they won't try to fix it, just replace it and your battery (if the battery is under six months old). Well worth sending for warranty, at worse you'll pay the postage and refuse the repair if they try to charge you.
send it in, only option
Agree suck it and see .
jje
My phone and battery are over 1 year old so no warranty for my battery. I just though maybe problem is at on/off switch but then again it doesn't explain my empty battery. I am now charging my battery on my girlfriends S3 and seems like it is charging so I guess problem is on my phone only. I will take my phone to local shop and they will send it tomorrow to Samsung. Thank you all for fast answer, lets hope best that they will switch whole motherboard and wont notice rooted phone.
JJEgan said:
suck it and see
Click to expand...
Click to collapse
wha?
Glebun said:
wha?
Click to expand...
Click to collapse
http://www.urbandictionary.com/define.php?term=suck it and see
Sent from my GT-I9300 using Tapatalk 4 Beta
huh, TIL
Today a technician changed whole MB and updated software.
Thank you all for replies.
kaskii said:
Today a technician changed whole MB and updated software.
Thank you all for replies.
Click to expand...
Click to collapse
Hello,
I am experiencing the same issue as well with my phone. I have left it on charge overnight and the phone stopped working. I have tried all the steps above but without any luck. If I take the phone for repair as you advise, are there any charges involved? And if they are, how much is the average cost for me to be ready for it and avoid getting a heart attack.
Thank you in advance for any replies.
If covered by warranty then there should be no charge, SDS is due to Samsung problem.
But if warranty is not available then allow £200 for a new motherboard.
boomboomer said:
If covered by warranty then there should be no charge, SDS is due to Samsung problem.
But if warranty is not available then allow £200 for a new motherboard.
Click to expand...
Click to collapse
Well with the situation that I have with the phone at the moment, is it even possible to detect the root?
If the motherboard is completely dead then no, they won't find root (root alone doesn't invalidate warranty in the EU). The only problem might be if JTAG restores bootloader and flashed counter.
boomboomer said:
If the motherboard is completely dead then no, they won't find root (root alone doesn't invalidate warranty in the EU). The only problem might be if JTAG restores bootloader and flashed counter.
Click to expand...
Click to collapse
Thanks for the help on this, will try to sort this with the provider from where the phone was purchased. "Take my Thanks"!!!
Had that same situation last march the problem is bootloader got deleted or erased. I did is I replaced the motherboard with a new one. Buy an s4 instead haha.
DroidVoid said:
Had that same situation last march the problem is bootloader got deleted or erased. I did is I replaced the motherboard with a new one. Buy an s4 instead haha.
Click to expand...
Click to collapse
Well my poor S3 is under repair at the moment...

Changing screen in my situation.

Hi everyone,
I recently bought a faulty Samsung Galaxy S3 with a smashed screen to repair it and then use it for myself on eBay. But the fact is that when I received the phone, even after charging, I could have no response from the phone, it means no sound, no vibrations, and no backlight, no LED. But when I connect a charged battery to the phone, it starts heating at the SIM/microSD zone part itself, without me pressing any button until the battery life is finished. Same response when plug the phone to the charger. I don't have any response from the phone while pressing buttons and it is not recognized by the computer. The seller told me that the phone fell and then it could not turn on, indeed. But do you think this situation is caused by a Sudden Death Syndrom on the motherboard? The motherboard heating by itself when battery is charged. At some point I know that the charger, the USB connector port and the battery work, but not more information.
Do you guys think it is worth buying a new screen to repair it in this situation?
Thank you.
Hard to know until you fit the screen .
But in your shoes and from your post i would cut your losses .
No point buying a new screen followed by buying a new motherboard .
jje
JJEgan said:
Hard to know until you fit the screen .
But in your shoes and from your post i would cut your losses .
No point buying a new screen followed by buying a new motherboard .
jje
Click to expand...
Click to collapse
Thank you for answering. I think I should borrow a S3 from a friend and then test its screen so that I know if I have to resell the phone or not. But the motherboard heating when connecting charger by itself seems weird to me. Anyway I have to try with a friend's screen.

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