Well, I returned my second one the other day. I guess the structural integrity of the device can't withstand the removal and installation of cases.
First I noticed that something looked a bit crooked around the volume rocker. After looking further I noticed that it was tweaked sideways. Like if you're looking at it the screen, take the top half and twist left and bottom half twist right.
I haven't seen this issue before, but make sure to not remove cases once you put them on.
I'm back to my nexus 6 and ordered a one plus x just because. I'll wait for the next google variant.
Sent from my Nexus 6 using XDA Free mobile app
This device has a very weak design for sure. It is a pity, because it looks good with good screen, performance, and battery life.
Sent from my iPhone using Tapatalk
that's why i am moving away from the nexus line - build quality of nexus 6p is better than nexus 5, but still too weak. it is a pity for sure.
the constant google design changes which don't seem to have a purpose (for ex hangouts) and the little annoying bugs are making me move too. the bugs are worst than iPhone bugs i mean i remember for a few months last year my nexus was unusable due to battery drainage.
I do have to say I am somewhat pleased with marshmallow's lack of critical bugs, although, the weak physical build and somewhat low built quality of these phones makes me get want to move away from google - with two alternatives Samsung and Apple - And Apple wins because Samsung touchqiz is just disgusting.
Maybe it is the way you remove the case. I have used four different cases. I have in general, removed the case once a day, and my 6p is OK.
There is a general thread called bent after two days. You should post in there, so we know how many it happened to.
Sent from my Nexus 6P using Tapatalk
Exactly i have had mine from day one and had no issues of cracking glass or bending the chassis and i swap sims pretty often which entails removing the case.
Sent from another Nexus..
6p...
Rogoshin said:
Maybe it is the way you remove the case. I have used four different cases. I have in general, removed the case once a day, and my 6p is OK.
There is a general thread called bent after two days. You should post in there, so we know how many it happened to.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I had two tight fitting cases, the Verus and a kugi case
http://www.amazon.com/Nexus-Verus-Shield-Steel-Silver/dp/B015GHQGM2
http://www.amazon.com/quality-ultra-thin-Google-Huawei-smartphone/dp/B014ZJ0538
The only way to remove those is to pull at the corners, which should be fine. But I think because the device is so tall, and narrow, mixed with the fact the structure is weak, bad things will happen.
I really hope next year LG comes back for the main, or bigger of the possible two devices. Even moto is better than this current crap.
Sent from my Nexus 6 using XDA Free mobile app
stevew84 said:
I had two tight fitting cases, the Verus and a kugi case
http://www.amazon.com/Nexus-Verus-Shield-Steel-Silver/dp/B015GHQGM2
http://www.amazon.com/quality-ultra-thin-Google-Huawei-smartphone/dp/B014ZJ0538
The only way to remove those is to pull at the corners, which should be fine. But I think because the device is so tall, and narrow, mixed with the fact the structure is weak, bad things will happen.
I really hope next year LG comes back for the main, or bigger of the possible two devices. Even moto is better than this current crap.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
I've removed a couple cases, one of which fit very snuggly. No issues here. A buddy had the camera lens crack on his though. I think it's like any other phone. Some lemons make it through QC.
stevew84 said:
I had two tight fitting cases, the Verus and a kugi case
http://www.amazon.com/Nexus-Verus-Shield-Steel-Silver/dp/B015GHQGM2
http://www.amazon.com/quality-ultra-thin-Google-Huawei-smartphone/dp/B014ZJ0538
The only way to remove those is to pull at the corners, which should be fine. But I think because the device is so tall, and narrow, mixed with the fact the structure is weak, bad things will happen.
I really hope next year LG comes back for the main, or bigger of the possible two devices. Even moto is better than this current crap.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Now I'm calling bs because I own the Verus and did a video review on youtube with me adding and removing the case from my nexus 6p without any issues. bye felica
2swizzle said:
Now I'm calling bs because I own the Verus and did a video review on youtube with me adding and removing the case from my nexus 6p without any issues. bye felica
Click to expand...
Click to collapse
I think it was more due to the Kugi snap case. It was really low profile and essentially had to pry it off. In doing so, you really had to grab on the bastard and yank it off.
Sent from my Nexus 6 using XDA Free mobile app
There's already threads on defects, bent devices, etc. Please take this discussion to one of those. No need for more. :good:
Thread closed.
Darth
Forum Moderator
Related
I ordered a replacement N10, because of back flex and got it today.
Not only is the back flex worse, the screen looks worse. Compared to my original N10 the replacement looks duller. My original N10 by far looks more vibrant while the replacement has a noticeable warmer and duller color temp.
Back the replacement goes... I will live with the back flex. I really don't want to play exchange roulette like I did with the nexus 7. Those of you considering exchanging your Nexus might want to consider you might get a worse one.
BamAlmighty said:
I ordered a replacement N10, because of back flex and got it today.
Not only is the back flex worse, the screen looks worse. Compared to my original N10 the replacement looks duller. My original N10 by far looks more vibrant while the replacement has a noticeable warmer and duller color temp.
Back the replacement goes... I will live with the back flex. I really don't want to play exchange roulette like I did with the nexus 7. Those of you considering exchanging your Nexus might want to consider you might get a worse one.
Click to expand...
Click to collapse
Samsung's the single source for the LCD panel. If there are big variations between them it's because the tolerances on the production line are off and their slipping through QC. Some deviation from panel-to-panel is normal. If you put three SGS3's side-by-side each will have a slight variation in temperature. But what you're describing doesn't sound slight.
BamAlmighty said:
I ordered a replacement N10, because of back flex and got it today.
Not only is the back flex worse, the screen looks worse. Compared to my original N10 the replacement looks duller. My original N10 by far looks more vibrant while the replacement has a noticeable warmer and duller color temp.
Back the replacement goes... I will live with the back flex. I really don't want to play exchange roulette like I did with the nexus 7. Those of you considering exchanging your Nexus might want to consider you might get a worse one.
Click to expand...
Click to collapse
I think I had a similar issue to you, but for the better.
My replacement arrived yesterday as my original device had bad back flexing
The new one has a much more vibrant and brighter screen than the old one (the autobrightness seems to react much faster and ramps the brightness more appropriately)
The replacement came shipped with build JVP15L, so I had to two updates, one to JOP20C and then again to JOP20D, weird huh?
Sent from my HTC Desire S using xda premium
so your telling me you got two devices without light bleed? I can't even get one out of them.
This is somewhat good news as I seem to have a warmer screen and also suffer from light bleed so I'm probably going to get it exchanged. Hoping I get a replacement with a neutral or cooler screen. neutral or cooler toned screens tend to have better contrast for some reason vs the warmer screens.
Sent from my Transformer Prime TF201 using Tapatalk 2
tcb4 said:
so your telling me you got two devices without light bleed? I can't even get one out of them.
Click to expand...
Click to collapse
Yeah my first device had quite severe bleed in 3 corners, but my replacement has ever the slightest amount in the bottom corner, but its really not noticeable, even on a black background, so I'm gonna keep this one
Sent from my Nexus 10 using Tapatalk HD
tcb4 said:
so your telling me you got two devices without light bleed? I can't even get one out of them.
Click to expand...
Click to collapse
First unit which I kept has very little light bleed, nothing significant. The replacement had horrible light bleed, there were light streaks coming from the lower right corner.
Other than back flex, I am happy with my N10's screen.
I thought the same about my device but then I turned my brightness up and took it off automatic brightness. I can hardly believe that the difference is that stark between the two units
Sent from my Nexus 10 using Tapatalk 2
Back flex????
Sent from my Nexus 10 using xda app-developers app
muyoso said:
Back flex????
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
Yeah if you push hard enough on the back of your device it will dimple inward. I can't really see in my mind why this is considered even remotely a functional defect lol. This just in: plastic flexes when you push on it
Sent from my Nexus 10 using Tapatalk 2
TheEmpyre said:
Yeah if you push hard enough on the back of your device it will dimple inward. I can't really see in my mind why this is considered even remotely a functional defect lol. This just in: plastic flexes when you push on it
Sent from my Nexus 10 using Tapatalk 2
Click to expand...
Click to collapse
It is considered a defect because normally the internal components should touch the inside of the casing, so there is no cavity between the two and therefore no flexing when pressed .
In the case of the flexing units, the casing is bowed ever so slightly outwards, thus creating a cavity, so the casing flexes inwards up until it touches the components inside.
Sent from my Nexus 10 using Tapatalk HD
Hereisphilly said:
It is considered a defect because normally the internal components should touch the inside of the casing, so there is no cavity between the two and therefore no flexing when pressed .
In the case of the flexing units, the casing is bowed ever so slightly outwards, thus creating a cavity, so the casing flexes inwards up until it touches the components inside.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
Is it actually a "bow" or is it just an air gap between the battery and the back? Mine flexes when I press it, and makes a "click" like glue forcibly coming unstuck when I release.
It's hardly the end of the world though. I'd never have realised it until it was mentioned on XDA because I'm not heavy handed enough to go squeezing it, nor would I have had cause to "press" hard on the back of it while it's lying face down.
alias_neo said:
Is it actually a "bow" or is it just an air gap between the battery and the back? Mine flexes when I press it, and makes a "click" like glue forcibly coming unstuck when I release.
It's hardly the end of the world though. I'd never have realised it until it was mentioned on XDA because I'm not heavy handed enough to go squeezing it, nor would I have had cause to "press" hard on the back of it while it's lying face down.
Click to expand...
Click to collapse
Mine was both, a bowing which caused an air gap. It didn't click at all, just flexed even when i was just holding it as the bowing was greatest directly underneath where you place your fingers. If i looked edge onto the tablet from the top, the bowing was apparent.
Figured seeing as i'm paying for it, wanted a perfect device and Google were happy to replace it, why not get it replaced?
Hereisphilly said:
Mine was both, a bowing which caused an air gap. It didn't click at all, just flexed even when i was just holding it as the bowing was greatest directly underneath where you place your fingers. If i looked edge onto the tablet from the top, the bowing was apparent.
Figured seeing as i'm paying for it, wanted a perfect device and Google were happy to replace it, why not get it replaced?
Click to expand...
Click to collapse
Indeed, why not. I would have done the same thing.
joke
Now all of you shut up, before I go poking around mine any more and realise I'm not happy with it and end up sending it back for replacement :laugh:
/joke
I feel bad for you people searching for the perfect device. Chances are, the people on their 3-4-5th return are never going to be satisfied, and the devices they returned would most likely have been perfect for someone else. Having OCD about a mechanically flawless techno-gadget is like a Heroin addict chasing the dragon.
Sent from my Nexus 7 using Tapatalk 2
TheEmpyre said:
Yeah if you push hard enough on the back of your device it will dimple inward. I can't really see in my mind why this is considered even remotely a functional defect lol. This just in: plastic flexes when you push on it
Click to expand...
Click to collapse
Shocking news. This flex thing is like that old joke -
Patient: Doc, it hurts when I do this. (Patient flexes a joint.)
Doctor: Then don't do that.
Semantics said:
I feel bad for you people searching for the perfect device. Chances are, the people on their 3-4-5th return are never going to be satisfied, and the devices they returned would most likely have been perfect for someone else. Having OCD about a mechanically flawless techno-gadget is like a Heroin addict chasing the dragon.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I wonder how much cheaper our gadgets would be if hordes of people on XDA didn't RMA 5-6 times because they go actively looking for defects they wouldn't notice otherwise?
I've been thinking about this all day. My N10 has some ripples around the detachable rear cover that I hadn't noticed until looking at the photos in this thread. Is it obvious when I show it to others? No. Does it affect operation in any way? No. Have my fingers ever felt the ripples as I use it or rotate viewing mode? No.
So why are the cosmetics such a big deal to some and not others? Obiously some rate the appearance of the device to be more important than what it does. I know I'm going to get flamed big-time for this, but worship of form over function seems to be a common trait of the Apple crowd. I truly appreciate beauty, but not so much in a tool. I used an iPad for a year and always felt like I was using a fine watch: attractive, but not adaptable to what I wanted to do. Those of us that value function more will probably never understand the other way of thinking.
tcb4 said:
so your telling me you got two devices without light bleed? I can't even get one out of them.
Click to expand...
Click to collapse
Mine has ZERO light bleed and I know all about that. I use to own 3 Infinity's and that's because the first two had intolerable light bleed the third I just lived with.
I'm guessing google sacrificed build quality so they could keep prices down -- Dont really understand why it is important for your device to "look" cool when the purpose of the device is media consumption / productivity. Besides, I would bet upwards of 60% of consumers get a case for their device...whats the point of that back-flex when you have a hard shell case?
Hi guys,
My Nexus 10's back, on the left side when facing the screen, has a slight creak to it when pressed. Does anybody else's have this (it can be slightly hard to find at first)? I'm curious, as I'm not sure if there is a DIY way to fix it, and whether or not it is a common occurrence.
I get a click or two from the removable strip but I assume that is just it moving in its seating. Very minor and not a problem. I ignore it.
Yeah, I have that, too. Nothing seems to indicate that the cover is loose somehow, though. Seems to me that it's just the rubber. I wouldn't worry about it. Of course, I wouldn't go choking it there, either.
Sent from my Nexus 10 using XDA Premium HD app
I too get a "Crack Sound" or creak when I grab my tablet from the left side.
Mine is same although my removable strip actually has a probg yhat won't go it so it juts out... Very annoying but I have a case.
So, besides the creaking sound (which doesn't bother me too much), my back actually has two "bubbles" where the back material meets the dimpled strip, and when you look at the tablet top-down, you can actually see the two gaps where the rubbery material is lifted up higher than the dimpled strip. The "bubbles" are basically directly above the "N" and "S"...
I'm assuming this isn't normal and should probably go get an exchange at the store, right?
Sent from my Nexus 10 using xda premium
My left rear has a little more give than the right. Otherwise, the build is clean and sturdy. Did hear a noise once when i was gripping it at a funny angle. Of course if I grip my Vivid wrong the rear plate falls off and the battery even drops out at times. Overall I am very happy with the construction of my nexus10.
like this?
http://forum.xda-developers.com/showthread.php?t=1998388
I got my N10 yesterday and I found two problems.
1. The back is really loos. If I press in the middle of the back cover it wobbles and make click sound.
2. There is some light bleeding at the bottom right corner of the screen.
Are these things normal? Or should I exchange it.
shahidhussain said:
I got my N10 yesterday and I found two problems.
1. The back is really loos. If I press in the middle of the back cover it wobbles and make click sound.
2. There is some light bleeding at the bottom right corner of the screen.
Are these things normal? Or should I exchange it.
Click to expand...
Click to collapse
The back is fine. As far as light bleed, it's a common problem. How bad it is depends on how much it bothers you.
Sent from my EVO using XDA Premium HD app
falconoble said:
The back is fine. As far as light bleed, it's a common problem. How bad it is depends on how much it bothers you.
Sent from my EVO using XDA Premium HD app
Click to expand...
Click to collapse
I got exchange.
i get some slight play in the back but compared to the note 10.1, this thing is build like a rock
I received my Nexus 10 at the end of January and have just ordered a replacement...
The creaking and cracking from both sides of the back (directly behind the speakers) is horrendous when I gently squeeze the nexus, for example to lift it - I can usually just ignore these little things, but this is just too bad!
I have a Galaxy Nexus and I love it...the build quality is superb and the fact the Nexus 10 isn't up to the same standard is disappointing.
I will upload a YouTube video to demonstrate it...as I've not seen or heard anyone having creaking this bad...
When I receive my replacement, I'll update this topic. The only saving grace was the Google RMA process was flawless IMO.
CASES
I used to get it too but i figured out a way to fix it. Wanna know how? lol Get a nice smart case by Poetic or another brand you prefer. I know theres a thread designated for all the accessories for nexus 10.
but check out this website and pick what you like. - nexus 10 accessories . com
is any1 suffering from a raised corner on the front top left where the glass and plastic case touch similar to the image attached.
If I didn't know any better that looks exactly like what would happen if someone tried to haphazardly disassemble his Nexus 10 by trying to pry the glass out of the shell with a screwdriver. That isn't a defect.. That was done by a human.
styckx said:
If I didn't know any better that looks exactly like what would happen if someone tried to haphazardly disassemble his Nexus 10 by trying to pry the glass out of the shell with a screwdriver. That isn't a defect.. That was done by a human.
Click to expand...
Click to collapse
yes but the fact is i never did any such thing, i simply use the tablet as i dont suffer any other issue at all except this which i noticed just today, after a week since i got it that too while installing a screen protector
Hey, mine has one just like that!
Though I'm 73% sure that it happened when I was trying to take it out of its case.
Don't buy crappy cases...
khal_nayak said:
is any1 suffering from a raised corner on the front top left where the glass and plastic case touch similar to the image attached.
Click to expand...
Click to collapse
Aww poor baby, now he can't enjoy his Nexus 10 cause he has a slight raised corner, awwww
Sent from my LG-LS970 using xda premium
shook187 said:
Aww poor baby, now he can't enjoy his Nexus 10 cause he has a slight raised corner, awwww
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
You relish being an a-hole? You buy a 500 dollar tablet and you don't expect to have such things. I personally would call Google for a replacement unless the screen is perfect otherwise. My n10 repair came back with one of those marks after Samsung replaced the screen for dead pixels and the thing had awful flex and light bleed. They also managed to scratch up the back of it and i had to send it back in. If it bothers you get a replacement.
Sent from my often RMA'd Nexus 4, So that I can use the one I'm using now when I get the 6th and hopefully final one.
shook187 said:
Aww poor baby, now he can't enjoy his Nexus 10 cause he has a slight raised corner, awwww
Click to expand...
Click to collapse
Manufacturers must love people like you, they get to make more mistakes with products, while the consumer doesn't care, thus keeping costs down
the fact is i also dont use a case as yet, mayb the defect was since day 1 but i never cared to notice it, untill i was putting on the bodyguardz screen protector
http://forum.xda-developers.com/showthread.php?t=2200381
Here's a link to the thread I started... I had searched and searched, but couldn't find this... someone over there PM'd me this...
You can see my pics, mines exactly the same, but bottom right corner. And I know the plastic's never been picked at, never been out of it's case...
I think there must be batch of these that has this defect... it looks way to smooth and well fitting to be the result of post-production damage.
i would RMA this ASAP. definitely a manufacture defect.
After taking mine apart (trying to get at an ant)... I can tell you that it is definitely a defect (result of inadequate cooling during injection molding, maybe...) I can also tell you it probably does not affect the actual build reliability (quality is a different subjective measure that is an individual matter), due to how they are assembled.
Sent from my SGH-T889
Poser said:
After taking mine apart (trying to get at an ant)... I can tell you that it is definitely a defect (result of inadequate cooling during injection molding, maybe...) I can also tell you it probably does not affect the actual build reliability (quality is a different subjective measure that is an individual matter), due to how they are assembled.
Sent from my SGH-T889
Click to expand...
Click to collapse
That's what I was looking for. Awesome sauce. Thanks!
Sent from my Galaxy Nexus using xda premium
DefinityX said:
That's what I was looking for. Awesome sauce. Thanks!
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
No worries.
Sent from my SGH-T889
To be honest I would take a raised corner over light bleed. I'd weigh the pros and cons before RMA lol
Sent from my Nexus 10 using Tapatalk HD
I would do a RMA in every circumstances .
- Rised corners
- battery issues
- not working usb , hdmi socket
- screen bleeding
- constant wifi drop
- constant restarts with stock rom
- speakers buzz
And any other unusual problems that are not in the specs
Its a product made by samsung supervised by google for god sake ... Should be a allmost flawless device with little devices with problems .
( Question : its that hard to pun a big battery and a small circuit board inside a solid case ? ) ipad and all the other tablets cost too much for a simple thing called material . software shoul cost more valuable because it is free and inteligence its there more than hardware ..
We all have problems here with this .. It s too much
Shame !
Sent from my Nexus 10 using xda app-developers app
Its the quality control... there is none...
This just feels like a rush job to me.
samwheat said:
I would do a RMA in every circumstances .
- Rised corners
- battery issues
- not working usb , hdmi socket
- screen bleeding
- constant wifi drop
- constant restarts with stock rom
- speakers buzz
And any other unusual problems that are not in the specs
Its a product made by samsung supervised by google for god sake ... Should be a allmost flawless device with little devices with problems .
( Question : its that hard to pun a big battery and a small circuit board inside a solid case ? ) ipad and all the other tablets cost too much for a simple thing called material . software shoul cost more valuable because it is free and inteligence its there more than hardware ..
We all have problems here with this .. It s too much
Shame !
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
I have seen dozens of posts about various defects and such. i want to know who has gotten one that has been in proper working order?
Mine has a very slight pink hue but i dont really notice it.
Mine makes me feel giddy like a school girl, should I RMA?
Sent from my Nexus 6P using Tapatalk
Smallsmx3 said:
Mine makes me feel giddy like a school girl, should I RMA?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Definitely
cammykool said:
Definitely
Click to expand...
Click to collapse
Honestly though I don't think I have any issues with my phone. I've checked it over and over. I'm really impressed with the reception. I can't remember the last phone I had that got this good of reception.
Sent from my Nexus 6P using Tapatalk
This is almost the perfect phone. While many things can be better (e.g. smaller bezels, an even better camera, this that and the other), i am not as picky as some users are. I think the camera is very nice. The speakers are great. The audio jack is good to slightly better than good. The screen is beautiful. The device is amazingly beautiful. Battery has been close to very good. Lots of great things.
The only issue i have with my phone and its barely that, is the screen shifts to a greyish blue when not viewed within 10 degrees horizontal/vertical. Not a deal breaker in the slightest.
and totally agree with the above post. Reception has been very nice. Data, too.
No problems with mine. Tested everything that others complained about and no issues.
No defects here.
None here yet
Perfect 6P here. The best phone I've ever had....
Works as I expected. Honestly, reading all of these defect posts here and on Reddit made me a bit paranoid. Like I'm looking to see if there's even the slightest discrepancy in flushness of the bottom back plastic plate and the rest of the aluminium body. Or exaggerating the volume difference between the top and bottom speakers when I run a stereo audio test. It's nothing worth getting worked up about!
I'm happy with it as long as I can keep it scratch-free until my case arrives!
The only issue I have had with mine is that the back access port isn't completely levels. It's raised on one side. Though the phone is going to spend the rest of its life in a case so it doesn't matter. Apart from that and the paranoia that my phone will never be updated its the best phone ive owned.
Honestly, the best phone I've ever had. I switched from iPhone 6 to a used LG G3 earlier this year. My Nexus 6P is perfection. Utter bliss. I'm actually in a state of continuous geekgasm.
Sent from my Nexus 6P using Tapatalk
saccentekennedy said:
Honestly, the best phone I've ever had. I switched from iPhone 6 to a used LG G3 earlier this year. My Nexus 6P is perfection. Utter bliss. I'm actually in a state of continuous geekgasm.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Mines fantastic, man i love this thing, its an excellent phone, i'm actually worried for the next round of Nexus devices , can they keep up with this standard of build ?
Adore it like as if it were my child. I missed having chamfered edges like with my old m7. I just like looking at it from different angles and seeing the light shine around it.
Not a single problem with it whatsoever :victory::victory:
Mine is perfect.
Sent from my Nexus 6P using Tapatalk
No defects here
Mine is great!
Sent from my Nexus 6P using Tapatalk
No problems here
Sent from my Nexus 6P using Tapatalk
What makes so much of a difference in your comparison,,did you root it?
http://imgur.com/a/Py5Hq
Tl;Dr version:
Bought 6P for wife. Fitted a google folio case. Phone fell off table (like 3 feet) onto a lino floor. Screen and case unmarked, but chassis warped (can see silver stress webs near power button) and is stuck in boot loop.
Can't say I would recommend this phone. Build quality is miserable. Bitterly disappointed in it.
glad screen saved
Sent from my N901C using Tapatalk 2
adeelraj said:
glad screen saved
Sent from my N901C using Tapatalk 2
Click to expand...
Click to collapse
A screen isn't much good when the warped chassis is holding down the power button.
:crying:
This ain't good at all. Sad story, I imagine we will hear more of those. Hopefully Google will accept rma because this will happen to more, and careful, people.
Skickat från min E5823 via Tapatalk
They initially refused - but agreed to escalate it when I mentioned SoGA. Gawd bless our consumer-friendly laws.
IF that fails I'll claim on our insurance, but honestly I want googz to take the hit here. Shipping a flagship which warps when dropped is not acceptable.
Simply lower grade, cheaper Aluminums been used.
Sent from my Nexus 6P using Tapatalk
I don't know..? Clearly the phone took a fall, and looks like it hit the edge of something in a very unlucky spot. I don't see this as a weak chassis, nor do I see it as Google's fault. I don't understand how Google made you drop your phone? I also don't understand why you think Google should take the hit? That's pure nonsense if you ask me. That's like me hitting a mailbox with my new car, and putting a dent in my fender. Am I supposed to rush to the dealer, and say hey... fix my fender because you guys made it too weak! Oh, and you guys need to take the hit! C'mon man, they would just laugh in my face!
I'm sorry that your phone got messed up, I really am. I do think its 100% your fault though. I also think that we can very well see that same kind of damage on just about every phone in today's market given the same circumstance. If Google takes the hit, lucky for you, but if they don't, they'll be doing the right thing IMHO.
Good luck.
Should of had a case. I would agree with WilliamStern. Aluminum is not a strong metal and especially since its on a phone, its going to be thin.
SupahSpankeh said:
http://imgur.com/a/Py5Hq
Tl;Dr version:
Bought 6P for wife. Fitted a google folio case. Phone fell off table (like 3 feet) onto a lino floor. Screen and case unmarked, but chassis warped (can see silver stress webs near power button) and is stuck in boot loop.
Can't say I would recommend this phone. Build quality is miserable. Bitterly disappointed in it.
Click to expand...
Click to collapse
where is the problem here? every device gets a ding or a scuff when dropped from 3 feet.
anglerstock said:
where is the problem here? every device gets a ding or a scuff when dropped from 3 feet.
Click to expand...
Click to collapse
There's a warp at the power button there if you look closely.
OP is really unlucky but i think that this is really unacceptable as well, i'm not a fan of iphone but have to say i don't think it will happen to my gf's iphone 6s.
Currently waiting for my 6P to ship over so i really hope i don't get a weak phone that will bend/break just from normal usage and unfortunate drops.
To summarise:
1) not a ding. Was dropped on flat surface. No corners or edges present.
2) was in a case. Google supplied folio case.
3) chassis has warped at the point where the power button sits. Stress fractures visible as silver lines in aluminium. Not a cosmetic issue; power button is forced in.
WilliamStern said:
I don't know..? Clearly the phone took a fall, and looks like it hit the edge of something in a very unlucky spot. I don't see this as a weak chassis, nor do I see it as Google's fault. I don't understand how Google made you drop your phone? I also don't understand why you think Google should take the hit? That's pure nonsense if you ask me. That's like me hitting a mailbox with my new car, and putting a dent in my fender. Am I supposed to rush to the dealer, and say hey... fix my fender because you guys made it too weak! Oh, and you guys need to take the hit! C'mon man, they would just laugh in my face!
I'm sorry that your phone got messed up, I really am. I do think its 100% your fault though. I also think that we can very well see that same kind of damage on just about every phone in today's market given the same circumstance. If Google takes the hit, lucky for you, but if they don't, they'll be doing the right thing IMHO.
Good luck.
Click to expand...
Click to collapse
It hit a flat, soft floor from 3 feet up while in a google case, and it warped to the point that the power button is stuck in.
If that sounds like a satisfactory product to you, fair enough. Everyone is entitled to their opinion.
I think the more important thing here is that he dropped his phone and now it is stuck in a bootloop. Did you try Odin or any other service?
Sent from my Nexus 6P using Tapatalk
Rainstalk said:
I think the more important thing here is that he dropped his phone and now it is stuck in a bootloop. Did you try Odin or any other service?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
The important thing is: a) it's a nexus not a Samsung b) it's a hardware fault
Sent from my Nexus 6P using Tapatalk
---------- Post added at 01:41 PM ---------- Previous post was at 01:33 PM ----------
I just watched this drop test video https://m.youtube.com/watch and it kinda looks like you might have got a lemon. I too dropped mine from approx 3ft on to a similar surface, mine was in an adopted case and the phone was just fine. Those kind of hard shell cases don't offer much shock protection.
Sent from my Nexus 6P using Tapatalk
SupahSpankeh said:
It hit a flat, soft floor from 3 feet up while in a google case, and it warped to the point that the power button is stuck in.
If that sounds like a satisfactory product to you, fair enough. Everyone is entitled to their opinion.
Click to expand...
Click to collapse
I guess I'm surprised that you're getting grief from people about being disappointed in the inability of the N6P to take a shot. Of course we should do our best to avoid drops, dings, smashes, etc. But they are a fact of life and a good design is capable of taking "some" abuse. LG even has a commercial running right now showing one of their naked phones being dropped off a table with no damage. I am so careful with my phones that I am ALWAYS able to sell my old devices on eBay and get top dollar because they are in mint condition. In fact, I just got $100 for my old Nexus 4. But that doesn't mean I haven't had accidents. My Nexus 5 took a fall onto a tile floor, hit on the side and skidded across the floor - not a mark on it and 100% functional (yes, it was in a standard case and not some bubble wrap behemoth). I also would expect a new "flagship" to do the same.
tokenbest said:
There's a warp at the power button there if you look closely.
OP is really unlucky but i think that this is really unacceptable as well, i'm not a fan of iphone but have to say i don't think it will happen to my gf's iphone 6s.
Currently waiting for my 6P to ship over so i really hope i don't get a weak phone that will bend/break just from normal usage and unfortunate drops.
Click to expand...
Click to collapse
Yeah I saw it and it looks like that's the point of impact with the floor or no?
That's why plastic is fantastic! Plastic can take a lot of abuse. I'm still struggling in making a decision which one to get 5X or 6P, battery life is important to me and i'd like an AMOLED over LCD but can compromise. But so far, if you have a look at 5X forum - they have no quality issues, in comparison with this forum where every second thread is something wrong with the build quality. Battery life also seems to be quite similar, especially after disabling encryption on 5X, although 6P would always have 30min - 1hour more SOT than 5X... Do i wait till xmas and see of 6P issues will be resolved or get a 5X as i've been rocking Nexus 5 with a smashed screen for the last 6 months waiting for new Nexuses to come out...
I am almost grateful for the delay on my graphite if this has been part of the production issue....
Jygar said:
I am almost grateful for the delay on my graphite if this has been part of the production issue....
Click to expand...
Click to collapse
I highly doubt it's a production issue. More likely it's because cheaper aluminium is being used and that part is the thinnest part of the side on the phone. Huawei /Google aren't going to suddenly use a higher spec Alu, we'll just have to live with it.
Sent from my Nexus 6P using Tapatalk
I am guessing Google knew, hence the Nexus Protect option that suddenly materialized for this Nexus launch. I have been told that there are "production issues" (not sure if this is actually why..) when calling and inquiring about my missed ship/delivery dates for my PREORDER.
Sent from another Nexus..
6...