Dear all, my Kindle Fire HDX seems frozen after the FireOS update to ver. 5 (I think). There was a notification saying the OS is updated and when I was using Silk to browse the web, it suddenly restarted and it just keep looping the "kindlefire" colour animation indefinitely.
I've contacted with Amazon CS and they suggested me to factory reset it. I tried, but the device still loop in the colour animation screen.
I'm not familiar with ADB but anyway downloaded and tried some command:
adb devices (no device listed)
adb wait-for-device (no response)
adb usb (error: no devices found)
adb shell (error: no devices found)
Did I miss some steps and is it possible to resuscitate my Fire HDX? Thank you very much!
leoagneau said:
Dear all, my Kindle Fire HDX seems frozen after the FireOS update to ver. 5 (I think). There was a notification saying the OS is updated and when I was using Silk to browse the web, it suddenly restarted and it just keep looping the "kindlefire" colour animation indefinitely.
I've contacted with Amazon CS and they suggested me to factory reset it. I tried, but the device still loop in the colour animation screen.
I'm not familiar with ADB but anyway downloaded and tried some command:
adb devices (no device listed)
adb wait-for-device (no response)
adb usb (error: no devices found)
adb shell (error: no devices found)
Did I miss some steps and is it possible to resuscitate my Fire HDX? Thank you very much!
Click to expand...
Click to collapse
- what version of FireOS was on your device before it updated?
- rooted? Google Services (Play Store) installed?
- do you know if USB debugging was enabled (in FireOS settings)?
It was most likely updating to 4.5.5.1. as 3rd gen isn't getting Fire OS 5.
Davey126 said:
- what version of FireOS was on your device before it updated?
- rooted? Google Services (Play Store) installed?
- do you know if USB debugging was enabled (in FireOS settings)?
Click to expand...
Click to collapse
Actually my wife told me that she saw a notification about an update was installed and I'm not very sure about the version.
I didn't root the device and didn't installed the Play Store.
Sorry that I don't remember whether USB debugging was enabled or not.
Thank you!
leoagneau said:
Actually my wife told me that she saw a notification about an update was installed and I'm not very sure about the version.
I didn't root the device and didn't installed the Play Store.
Sorry that I don't remember whether USB debugging was enabled or not.
Thank you!
Click to expand...
Click to collapse
Going to assume 4.5.5 -> 4.5.5.1. Unfortunately, not much can be done if you can not establish adb access. Try these drivers. Even then recovery is a long shot. Involves installing a different launcher (likely Nova) via adb which FireOS will hate but may get you through the balance of the boot-up sequence. Have to see what works from there.
Death by unsolicited OTA is a common occurrence even on pure stock and especially 8.9" models. If purchased within the last year (exactly 365 days) seek a warranty exchange from Amazon.
Davey126 said:
Going to assume 4.5.5 -> 4.5.5.1. Unfortunately, not much can be done if you can not establish adb access. Try these drivers. Even then recovery is a long shot. Involves installing a different launcher (likely Nova) via adb which FireOS will hate but may get you through the balance of the boot-up sequence. Have to see what works from there.
Death by unsolicited OTA is a common occurrence even on pure stock and especially 8.9" models. If purchased within the last year (exactly 365 days) seek a warranty exchange from Amazon.
Click to expand...
Click to collapse
I have tried the drivers but my computer seems doesn't detect any new hardware so I can't install the driver for the device. I wonder whether a "factory cable" can help or not?
Btw, just curious, is there any clue on what process/step/whatever is blocking the system from loading properly? :cyclops:
leoagneau said:
I have tried the drivers but my computer seems doesn't detect any new hardware so I can't install the driver for the device. I wonder whether a "factory cable" can help or not?
Btw, just curious, is there any clue on what process/step/whatever is blocking the system from loading properly? :cyclops:
Click to expand...
Click to collapse
Unfortunately, 'factory' (sometimes called fastboot) cables do not work with HDX devices. Appears to be disabled in hardware.
Uncertain what failed. Sometimes it's the native launcher which is the mitigation I was suggesting w/Nova. Longshot at best but I know of no other with your config.
ADB access is key. If a connection can not be established little can be done short of replacing boards.
Davey126 said:
Unfortunately, 'factory' (sometimes called fastboot) cables do not work with HDX devices. Appears to be disabled in hardware.
Uncertain what failed. Sometimes it's the native launcher which is the mitigation I was suggesting w/Nova. Longshot at best but I know of no other with your config.
ADB access is key. If a connection can not be established little can be done short of replacing boards.
Click to expand...
Click to collapse
Amazon offers a $20 discount for a new HDX device to me, and I'm just wondering whether it's time to try something new, rather than another HDX...
leoagneau said:
Amazon offers a $20 discount for a new HDX device to me, and I'm just wondering whether it's time to try something new, rather than another HDX...
Click to expand...
Click to collapse
I would be wary getting another large HDX. Expensive with so-so reliability. Uncertain how long Amazon will sell/support 4th gen models. They don't get any love in promotional materials (absent from most comparisons). Limited customization options, no root, custom roms or external storage. Pros are obvious: fantastic panel, form factor, audio, battery life. You. Won't find many other tabs will similar specs. Tough decision - especially after owning one of these beauties. If you do go for it be sure to get an extended warranty. SquareTrade has always treated me well with multiple iPhone replacements (via the Apple Store; not some cheap refurb) at low/no cost. Haven't had to make a claim on any other device so can't speak to that. Good luck.
leoagneau said:
Amazon offers a $20 discount for a new HDX device to me, and I'm just wondering whether it's time to try something new, rather than another HDX...
Click to expand...
Click to collapse
I'd look into other devices within a similar price range. The 3rd generation HDX tablets have been discontinued (4th generation soon to follow, I can only guess), the development scene is arguably lacking, and it won't get much better. Though the HDX line certainly offers great hardware, we have to face the fact that it's nearing the end of its life cycle. There are many options like the Nexus 9, which are much more user-friendly in terms of modding, and will have support from both the manufacturer as well as the community for a good few years.
Related
Automatic Root, Fully functional ClockWorkMod image, and plethora of other awesome stuff here: http://forum.xda-developers.com/showthread.php?t=2297246
Thank you xboxexpert for all your hard work!
Step 1. Plug the device in to your computer and uninstall any drivers that may load.
Step 2. Download and update the Android SDK, including the USB Driver or try the PDANet drivers.
Step 3. Add the following line to adb_usb.ini found in your user directory in the .android folder (e.g. C:\Users\YourName\.android\):
Code:
0x109b
If the file does not exist, simply create it. This may require a reboot
Step 4. Load up ADB and check connectivity through the following command:
Code:
adb devices
Step 5. If everything reported correctly in the previous step, run Motochop.
Root directions
Thanks go out to tharien and ATGAdmin for figuring it out!
clockworkmod image - be sure to read the thread!
Thanks go out to pacman366!
The First Custom Rom!
by ATGAdmin
Looks like you were one of the lucky few who were able to purchase this little gem early. Congrats on that. I picked mine up today and I must say that it is probably the best $150 I've spent in a very long time. It's the happiest I've been with a gadget purchase since scoring a BNIB 32GB HP TouchPad for $99 during the firesale. With that said, I hope to see more people coming to the forum with interest in the device. We can only speculate, but I would imagine this low-price and feature rich tablet will get the attention of at least a few developers and we'll get more info then. As for what I have been able to obtain, I'm stuck at the same roadblock as you. I'm bumping this thread for further interest.
I agree. Best spent $150 in a long while. Seems just as fast as my gs4.
Only cons are the screen and bulk, but for the price its a steal!!!
Hopefully it gets support for updates from hisense or the great xda devs start playing with this beast.
Root for this is needed, stat !!!
I'm thinking to sell my Nexus 7 16gb and get this since it has the hdmi and microsd slot.
I'm sure XDA guys will make this device a beast, right?
Will be interested in seeing is some deva pick this up as my main concern would be support.
Sent from my Thrive using Tapatalk 2
wigginst said:
Will be interested in seeing is some deva pick this up as my main concern would be support.
Sent from my Thrive using Tapatalk 2
Click to expand...
Click to collapse
I just picked one of these up on the way to work this morning. It is sitting on my desk charging as I am trying to get some work out of the way before I turn it on. I will be replacing a Kindle with this and just from eyeballing it my Kindle Seido case may be a perfect fit. I will test it tonight. It also appears that a Kindle screen protector will work for it as well. I would guess the Nexus 7 or other 7" protectors will work also, but I can use a ruler and verify the Kindle one since I already have that device.
Have you tried using the motochopper tool from djrbliss?
http://forum.xda-developers.com/showthread.php?t=2233852
I would start with trying the root exploits that work on the Nexus 7 (Similar chip set?) and Android 4.2.
I don't have this tablet, so I have not tested to see if this does in fact work.
Random question, since this is the only thread about the Sero 7 Pro I've found.
How are the speakers? I have a Kindle Fire HD and I am pondering about the switch...
Also, can this support 64GB microSDs?
Also, I've heard reports of flawed Sero Pros popping up.
Does anyone have any firsthand experiences with how this tablet's holding up?
Thanks in advance!
jokerstyle00 said:
Random question, since this is the only thread about the Sero 7 Pro I've found.
How are the speakers? I have a Kindle Fire HD and I am pondering about the switch...
Also, I've heard reports of flawed Sero Pros popping up.
Does anyone have any firsthand experiences with how this tablet's holding up?
Thanks in advance!
Click to expand...
Click to collapse
The speakers a actually pretty loud. I was watching movies on it last night and was satisfied with the sound.
I saw some random comments (in the comments section) on various articles about this tablet but they all seem to be written by the same person based on the writing style and content.
Mine is holding up great. No issues at all and is as enjoyable as using my galaxy s4 but with a bigger screen. I'm testing out the battery today to see how long she lasts. If she lasts me the whole day of heavy use, she's a keeper.
maguin4 said:
The speakers a actually pretty loud. I was watching movies on it last night and was satisfied with the sound.
I saw some random comments (in the comments section) on various articles about this tablet but they all seem to be written by the same person based on the writing style and content.
Mine is holding up great. No issues at all and is as enjoyable as using my galaxy s4 but with a bigger screen. I'm testing out the battery today to see how long she lasts. If she lasts me the whole day of heavy use, she's a keeper.
Click to expand...
Click to collapse
How's the memory card compatibility?
64GB MicroSDs?
Add me to the list of buyers! Just got this about an hr ago. This is my 1st tablet and I must say this thing is nice. 15 days to decide to keep it or not. What root access.
Sent from my M470BSA using Tapatalk 2
jokerstyle00 said:
How's the memory card compatibility?
64GB MicroSDs?
Click to expand...
Click to collapse
The box states 32GB MSD. I only had a 16GB to stuff in it.
New owner here.
Did anyone else have to go to multiple stores only to deal with customer service that had no clue what you were looking for?
The first store I went to, they older guy was disgruntle I interrupted him, when I pressed him to do his job he couldn't spell Hisense.
Just picked up the Pro today, haven't opened it yet. As mentioned above, with the 15 days from Wally, I'll wait a bit to see if any devs pick it up. I have to say it does look like a terrific deal for the specs and if there is some XDA love for it, I'll give my GTab 2 to my wife.
I'll be searching this forum daily to see what shakes down.
@tharien,
First location I went to, walked in and went right to the display case, saw the Lite and Pro. Asked the nearest associate to open the case, checked out and left. Took less than 5 minutes.
Mike T
Good to hear. I was also waiting to see if devs pick it up because I was looking for a tab for my wife and daughter. But don't want to hang them out with one that would be unsupported. Let us know how hdmi works as my wife would want that for work.
Sent from my Evo V 4G using Tapatalk 2
64GB microsdxc
I have a class 10 Sandisk 64GB microsdxc card in my sero 7 pro. It is not formatted as exFat since it came from a GS3 running a custom ROM.
tharien said:
New owner here.
Did anyone else have to go to multiple stores only to deal with customer service that had no clue what you were looking for?
The first store I went to, they older guy was disgruntle I interrupted him, when I pressed him to do his job he couldn't spell Hisense.
Click to expand...
Click to collapse
I had to go to 2 different stores. The first store had a single 7 Pro Lite. The second store had 5-6 of both models.
I hope devs pick up this device too. Though I'll likely get one anyway...
RemmyLee said:
As far as I know, this is a new Tablet. 7 inch Nvidia Terga3 1.3ghz quad core with 1gig of ram/8gb ROM. NFC, Bluetooth 3.0, 802.11a/b/g/n 2.4ghz and 5ghz, front and rear facing cameras, 5 and 2 megapixels respectively, GPS amd mini HDMI. Jelly Bean 4.2. It's a decent little tablet.
The trouble is getting it rooted. Recovery mode is attainable and I've only been able to pick up the serial number via ADB when attempting to update from ADB in recovery. Any other time, I get nothing. Any advice on how to proceed? Thanks in advance for any help you can provide!
Click to expand...
Click to collapse
How were you able to get feedback in recovery mode? I can't get ADB to see the device at all. I tried using the Nexu 7 ADB drivers as well as a raw set. I can only get Windows to see it, however that's an easy thing when forcing a driver.
I also tried fastboot - Windows sees it as the Nvidia tegra 3 Fastboot connection, so I'm starting to think we need the real driver from Hisense unless we can find a generic alternative.
Device Manager shows (! - M470BSA) and again under portable devices correctly as a media device.
The Vendor ID is 109B which comes back to Gemlight Computers Ltd which mfg USB for OEMs.
edit - Hisense does not have anything for this tablet on either their international site or their US site aside from a press kit.
tharien said:
How were you able to get feedback in recovery mode? I can't get ADB to see the device at all. I tried using the Nexu 7 ADB drivers as well as a raw set. I can only get Windows to see it, however that's an easy thing when forcing a driver.
I also tried fastboot - Windows sees it as the Nvidia tegra 3 Fastboot connection, so I'm starting to think we need the real driver from Hisense unless we can find a generic alternative.
Device Manager shows (! - M470BSA) and again under portable devices correctly as a media device.
The Vendor ID is 109B which comes back to Gemlight Computers Ltd which mfg USB for OEMs.
edit - Hisense does not have anything for this tablet on either their international site or their US site aside from a press kit.
Click to expand...
Click to collapse
I believe you're right about needing the ADB drivers from Hisense, hopefully over the next few days, it will materialize on their site. I guess they felt we needed to download their presskit instead of drivers or firmware.
Anyway, maybe it's worth trying Koush's Universal ADB drivers? Possibly one in the list will work with this.
http://liliputing.com/2013/04/koush...connectinghacking-android-devices-easier.html
EDIT: Also found this one: Essential ADB Driver Installer http://forum.xda-developers.com/showthread.php?t=2091922
Mike T
I have pre-ordered the HDX 8.9 and want to know if I will lose any of the native Amazon capabilities? This would be my first Kindle so I wonder what experiences others have had with rooting. I mostly don't want to lose the capability of downloading Amazon Prime movies/T.V. shows for later playback.
I'm sure I will root it, I love being able to replace ROMs whenever I want and seeing what the Dev's come up with, I think this could turn out to be a great tablet.
Do you think there will be any change of getting Dual Boot on this? That would be awesome!
If you only root, but leave the original OS, all your native apps will work as they do now, of course. But if you decide to install a stock android ROM or Cyanogenmod, etc, then you will lose some things, most of which would be your prime instant videos. Once the ROM is changed, you will only be able to replace those services with what you find in Google Play. I would research all your features/apps in the Play Store for comparable replacements before rooting so you know exactly what you'll lose. (To me its well worth it).
sr.mcgill said:
I have pre-ordered the HDX 8.9 and want to know if I will lose any of the native Amazon capabilities? This would be my first Kindle so I wonder what experiences others have had with rooting. I mostly don't want to lose the capability of downloading Amazon Prime movies/T.V. shows for later playback.
I'm sure I will root it, I love being able to replace ROMs whenever I want and seeing what the Dev's come up with, I think this could turn out to be a great tablet.
Do you think there will be any change of getting Dual Boot on this? That would be awesome!
Click to expand...
Click to collapse
Its too early to say. With no known root method yet. 1st gen kf prime video app broke when rooted. The hd's were fine with root. So too many unknowns now. i am betting amazon will implement forced updates to use their services and apps and also most likely some kinda auto lockout and restore function. Dual boot with amazon boot loader not gonna happen.
im considering one for the kindle text to speech. most my books are on kindle for android but you have to get the kindle hardware to do the text to speech. bummer.
My friend found a new kindle fire 8.9" HDX on the road side is there a way to get into it to find the owner or reset the start up pin lock to access is there a reward for turning in a found unit ? I know there is one troubled person out there who lost it and would most likely be surprised to get it back any suggestions would be greatly appreciated at the losers end .
bdh69691 said:
My friend found a new kindle fire 8.9" on the road side is there a way to get into it to find the owner or reset the start up pin lock to access is there a reward for turning in a found unit ? I know there is one troubled person out there who lost it and would most likely be surprised to get it back any suggestions would be greatly appreciated at the losers end .
Click to expand...
Click to collapse
Maybe contact Amazon. I always look at life as.. what if it was me what would I want.. thats how I live.
Amazon have a lost and found?
:highfive:Thanks for your words of wisdom I agree !
Well since you didn't ad hdx to end I can say if it's an HD you could wipe the user data from fastboot, I believe that would fix the password issue, at least from there you could actually obtain the serial number and such to report see about amazon looking into it. If it's an hdx though I think that function is disabled in fastboot, maybe if adb is on, the device would report its serial number as the device Id in adb devices.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app
I just got my Kindle Fire HDX 7 about a month ago, and it had Fire OS 4.5.5.1. I wanted to unlock the bootloader, so I was stupid enough to try to downgrade the device. So I tried it, and there, it became a paperweight! I know I can open it up and replace the motherboard, but I don't want to open up my Fire HDX. So I went over the forums and found out I can use a factory(fastboot) cable. Is there anyway to unbrick the Fire HDX 7 that is on Fire OS 4.5.5.1?
hammaad5 said:
I just got my Kindle Fire HDX 7 about a month ago, and it had Fire OS 4.5.5.1. I wanted to unlock the bootloader, so I was stupid enough to try to downgrade the device. So I tried it, and there, it became a paperweight! I know I can open it up and replace the motherboard, but I don't want to open up my Fire HDX. So I went over the forums and found out I can use a factory(fastboot) cable. Is there anyway to unbrick the Fire HDX 7 that is on Fire OS 4.5.5.1?
Click to expand...
Click to collapse
- factory (fastboot) cables are ineffective on this device except in one special case which does not apply to your device
- board/battery replacement is exceptionally difficult on 7" models due to copious use of glue; a cracked screen is the likely outcome
- hard brick is permanent; sorry for your loss
Davey126 said:
- factory (fastboot) cables are ineffective on this device except in one special case which does not apply to your device
- board/battery replacement is exceptionally difficult on 7" models due to copious use of glue; a cracked screen is the likely outcome
- hard brick is permanent; sorry for your loss
Click to expand...
Click to collapse
I don't understand, if I use a Factory cable, won't it force my HDX 7 into fastboot? And from there I can flash the stock rom?
hammaad5 said:
I don't understand, if I use a Factory cable, won't it force my HDX 7 into fastboot? And from there I can flash the stock rom?
Click to expand...
Click to collapse
Nope - Amazon crippled recovery capabilities by: 1) disabling the 'interface' that recognizes factory/fastboot cables; and 2) disabling various fastboot commands with a locked bootloader. Long story short there is no way to flash stock recovery on a locked device that will not boot. Amazon devices in general and HDX models in particular easy to brick and nearly impossible to recover.
Davey126 said:
Nope - Amazon crippled recovery capabilities by: 1) disabling the 'interface' that recognizes factory/fastboot cables; and 2) disabling various fastboot commands with a locked bootloader. Long story short there is no way to flash stock recovery on a locked device that will not boot. Amazon devices in general and HDX models in particular easy to brick and nearly impossible to recover.
Click to expand...
Click to collapse
Then what is that "special case" you mentioned the post before?
hammaad5 said:
Then what is that "special case" you mentioned the post before?
Click to expand...
Click to collapse
Devices that became inoperable while running FireOS v3.2.6 or lower; does not apply to your device as you were running FireOS v4 with a locked bootloader.
Davey126 said:
Devices that became inoperable while running FireOS v3.2.6 or lower; does not apply to your device as you were running FireOS v4 with a locked bootloader.
Click to expand...
Click to collapse
Can I recover my device by replacing only motherboard?
hammaad5 said:
Can I recover my device by replacing only motherboard?
Click to expand...
Click to collapse
yes, of course
hammaad5 said:
Can I recover my device by replacing only motherboard?
Click to expand...
Click to collapse
aaronkatrini said:
yes, of course
Click to expand...
Click to collapse
I believe both mother and daughter boards are required. Others have reported great difficulty disassembling 7" models due to dense packaging and copious use of glue. Cracked screens are common. Also note the condition/preparation of the replacement components plays a large role on whether the device is ultimately recoverable.
Davey126 said:
I believe both mother and daughter boards are required. Others have reported great difficulty disassembling 7" models due to dense packaging and copious use of glue. Cracked screens are common. Also note the condition/preparation of the replacement components plays a large role on whether the device is ultimately recoverable.
Click to expand...
Click to collapse
Wouldn't the motherboard and daughterboard be on the same board?
hammaad5 said:
Wouldn't the motherboard and daughterboard be on the same board?
Click to expand...
Click to collapse
You'll need to do some homework to determine what is required. Not a lot of information out there. In the end it may be more cost effective to acquire another device.
Davey126 said:
I believe both mother and daughter boards are required. Others have reported great difficulty disassembling 7" models due to dense packaging and copious use of glue. Cracked screens are common. Also note the condition/preparation of the replacement components plays a large role on whether the device is ultimately recoverable.
Click to expand...
Click to collapse
@Davey126, I contacted Amazon, and they said I still have a warranty for this device. Can I send this tablet to them for replacement?
hammaad5 said:
@Davey126, I contacted Amazon, and they said I still have a warranty for this device. Can I send this tablet to them for replacement?
Click to expand...
Click to collapse
Yes! This is an excellent resolution to your issue. You will receive a refurbished (not new) replacement that is a one time courtesy exchange. I assumed your warranty has expired as 3rd gen HDX models went out of production last summer.
When the new one arrives be sure to post your intentions. It will likely arrive with FireOS v4 which requires special handling to root and install software (safestrap v4.x) that supports a limited suite of Kitkat based custom roms if that is your desire. Someone will validate your game plan to help avoid another brick.
Davey126 said:
Yes! This is an excellent resolution to your issue. You will receive a refurbished (not new) replacement that is a one time courtesy exchange. I assumed your warranty has expired as 3rd gen HDX models went out of production last summer.
When the new one arrives be sure to post your intentions. It will likely arrive with FireOS v4 which requires special handling to root and install software (safestrap v4.x) that supports a limited suite of Kitkat based custom roms if that is your desire. Someone will validate your game plan to help avoid another brick.
Click to expand...
Click to collapse
Just to confirm, Can Amazon find out that the device was rooted?
Davey126 said:
Yes! This is an excellent resolution to your issue. You will receive a refurbished (not new) replacement that is a one time courtesy exchange. I assumed your warranty has expired as 3rd gen HDX models went out of production last summer.
When the new one arrives be sure to post your intentions. It will likely arrive with FireOS v4 which requires special handling to root and install software (safestrap v4.x) that supports a limited suite of Kitkat based custom roms if that is your desire. Someone will validate your game plan to help avoid another brick.
Click to expand...
Click to collapse
Because I also had safestrap recovery and a custom rom on the Fire HDX 7 before it got Hard Bricked. Can Amazon find that out?
hammaad5 said:
Just to confirm, Can Amazon find out that the device was rooted?
Click to expand...
Click to collapse
Doesn't matter - Amazon offers a onetime 'no questions asked' exchange during the warranty period. That said, I would not advertise the fact it was anything other than stock. Just say it refused to turn on following an update.
Davey126 said:
Doesn't matter - Amazon offers a onetime 'no questions asked' exchange during the warranty period. That said, I would not advertise the fact it was anything other that stock. Just say it refused to turn on following an update.
Click to expand...
Click to collapse
Ok thanks! I'll send the device when I can.
Davey126 said:
I believe both mother and daughter boards are required. Others have reported great difficulty disassembling 7" models due to dense packaging and copious use of glue. Cracked screens are common. Also note the condition/preparation of the replacement components plays a large role on whether the device is ultimately recoverable.
Click to expand...
Click to collapse
Well, all risk taken into consideration, it can be done. I'm talking from experience, I bought the motherboard from eBay from a seller from the US and had it shipped in Italy. With a friend, looking at the guide from iFixit was able to successfully replace the Motherboard. Still today the tablet is working fine.
The old motherboard, who is perfectly functional as of hardware, but the software-wise was bricked, was given as a gift to a user here in Xda for further development....
Davey126 said:
Yes! This is an excellent resolution to your issue. You will receive a refurbished (not new) replacement that is a one time courtesy exchange. I assumed your warranty has expired as 3rd gen HDX models went out of production last summer.
When the new one arrives be sure to post your intentions. It will likely arrive with FireOS v4 which requires special handling to root and install software (safestrap v4.x) that supports a limited suite of Kitkat based custom roms if that is your desire. Someone will validate your game plan to help avoid another brick.
Click to expand...
Click to collapse
Thank God that Amazon sent me a replacement tablet! By the way, I sent them a 16 gb tablet and they gave me 32 gb! I think because they ran out of 16 gb replacements. Yes, it still has a locked bootloader, but it's fine for now. ??
Hi there, a friend of mine gave me his HDX 8.9 because he told me that "it wouldn't work" and I was wondering if I can possibly fix it. All I can describe is that the device seems to be in a bootloop or something, and only powers on when it's plugged into something. I noticed that sometimes it says [fastboot] right next to the Amazon logo, but that's all i can really describe. Unfortunately, I can't show a picture since I'm still under 10 posts lol.
So you think there's anyway I can fix this? I don't really know where to start.
Roflcakes123 said:
Hi there, a friend of mine gave me his HDX 8.9 because he told me that "it wouldn't work" and I was wondering if I can possibly fix it. All I can describe is that the device seems to be in a bootloop or something, and only powers on when it's plugged into something. I noticed that sometimes it says [fastboot] right next to the Amazon logo, but that's all i can really describe. Unfortunately, I can't show a picture since I'm still under 10 posts lol.
So you think there's anyway I can fix this? I don't really know where to start.
Click to expand...
Click to collapse
With seriously advanced skills, considerable patience and a dollop of luck one can sometimes coax a looping/unresponsive 3rd gen HDX back to life from the fastboot prompt. The tasks involved are not for the faint of heart with little to no support from the dwindling HDX community. If you wish to press on the best resource may be XDA member @draxie who has the most extensive experience with advanced HDX recovery techniques. Good luck.
Davey126 said:
With seriously advanced skills, considerable patience and a dollop of luck one can sometimes coax a looping/unresponsive 3rd gen HDX back to life from the fastboot prompt. The tasks involved are not for the faint of heart with little to no support from the dwindling HDX community. If you wish to press on the best resource may be XDA member @draxie who has the most extensive experience with advance HDX recovery techniques. Good luck.
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Click to collapse
Thanks for replying, do you know if there's some kind of "recovery mode" that I can boot into? I have no idea what the previous owner did to this, so I don't know if there is.
Roflcakes123 said:
Thanks for replying, do you know if there's some kind of "recovery mode" that I can boot into? I have no idea what the previous owner did to this, so I don't know if there is.
Click to expand...
Click to collapse
- remove tether/charge cable
- turn off device (long press power until screen goes dark)
- press <power>+<vol-up>
- when logo appears release power button followed by vol-up
- if device enters a recovery environment with two options (stock recovery) try a 'factory reset' (probably won't work)
- if device fires up TWRP post back for further guidance
worst case...
Davey126 said:
- remove tether/charge cable
- turn off device (long press power until screen goes dark)
- press <power>+<vol-up>
- when logo appears release power button followed by vol-up
- if device enters a recovery environment with two options (stock recovery) try a 'factory reset' (probably won't work)
- if device fires up TWRP post back for further guidance
Click to expand...
Click to collapse
And, if your device does none of the above,
but enters fastboot mode, then you should
first check if the bootloader is locked.
If it isn´t, you can flash TWRP via fastboot
and return to @Davey126 for guidance.
If it is, you´ll need to follow these instructions,
keeping this in mind.
In either case, you should be fine...
as long as you know (or learn) how to use fastboot.
I'm not home at the moment to check if there is a recovery mode, but I did forget to mention that the tablet is a 4th gen one and that my computer did show a drive letter, so it at least recognizes the tablet. I hear 4th gen tablets are harder to work with, does this mean it's not possible to recover?
Roflcakes123 said:
I'm not home at the moment to check if there is a recovery mode, but I did forget to mention that the tablet is a 4th gen one and that my computer did show a drive letter, so it at least recognizes the tablet. I hear 4th gen tablets are harder to work with, does this mean it's not possible to recover?
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The more advanced instructions linked from my post
have only been verified to work on 3rd generation
devices, and could easily lead to a brick. I strongly
advise *against* testing those on a 4th generation
device, except possibly as the very last resource.
On the other hand, if you have a drive letter at times,
and a fastboot prompt at other times, you may have
a much easier path.
In any case, I neither own nor have any experience
with a 4th generation device; so, I'm afraid I cannot
help in this venture.
Ah, well that's a shame, since I really liked how this device looks. I'll probably just let it sit there for a while until more people have experience with a 4th gen HDX. I'll probably get a tablet for myself, do most people think that the HDX 7 is a better device than the newer Fire HD 8?
Roflcakes123 said:
Ah, well that's a shame, since I really liked how this device looks. I'll probably just let it sit there for a while until more people have experience with a 4th gen HDX. I'll probably get a tablet for myself, do most people think that the HDX 7 is a better device than the newer Fire HD 8?
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Any 3rd gen HDX is a better choice than Amazon's 5th and 6th gen offerings which include the Fire 7 and HD 8, respectfully. The former is solidly entry level with limited storage and a truely lousy screen. The latter is a modest step up but, like the 4th gen HDX, has no custom ROM support. In contrast, the HDX line was positioned as a mid to high end device with gorgeous panels, more RAM (for multitasking) and strong processors that remain competitive today. A downside with pre-5th gen devices is the lack of external (SD card) and/or OTG (USB) storage options. Everything must reside onboard which can be a severe limitation on 16GB devices.
4th gen HDX devices were never popular and are unlikely to garnish further attention from the development community.
Davey126 said:
Any 3rd gen HDX is a better choice than Amazon's 5th and 6th gen offerings which include the Fire 7 and HD 8, respectfully. The former is solidly entry level with limited storage and a truely lousy screen. The latter is a modest step up but, like the 4th gen HDX, has no custom ROM support. In contrast, the HDX line was positioned as a mid to high end device with gorgeous panels, more RAM (for multitasking) and strong processors that remain competitive today. A downside with pre-5th gen devices is the lack of external (SD card) and/or OTG (USB) storage options. Everything must reside onboard which can be a severe limitation on 16GB devices.
4th gen HDX devices were never popular and are unlikely to garnish further attention from the development community.
Click to expand...
Click to collapse
Ah alright, I was lucky enough to find a 32GB HDX 7 for $65, so I'm happy about that. I was seriously considering the Fire HD 8 just because it's newer and has a bigger screen, but it has no custom ROM support yet so I decided not to pick that up instead.
Thanks for all the help guys, hopefully one day I can put the 4th gen HDX to use.