hi all,
i have a very unusual freezing problem that is driving me nuts. i have read loads of posts about people using dummy file generator, clearing defaults, factory resetting etc. but my problem remains after all of the above.
here is what happens with my device.
device is galaxy s3(gt-i9300)
running stock vodafone branded but open to all networks 4.3
baseband i9300buugnf1
build number jss15j.i9300xxugnh4
the problem started back in october last year. the screen would freeze and the only way of getting it back would be to hold the power button in for about 10 secs, or pulling the battery. i tried leaving it overnight to see if it would unfreeze itself, but no joy.
this was just occasionally to start off with, but has now become too frequent to allow the phone to be usable. sometimes the phone would go for about 20 mins without a freeze, but other times it would freeze after just a couple of mins.
sometimes, when i reboot the device, it freezes on the samsung logo, but the logo still pulsates as if it is still booting up. but never does. it also freezes when turned off and charging. i have to hold the power button in for about 10 secs again to get it to start up.
the phone is out of warranty. i did have a problem with the phone over a year ago and sent it away to samsung, where they changed the motherboard as it was force closing all my apps. but just after a year of it working perfectly, this happens. it seems samsung have put a self destruct timer on their devices. lol.
has anyone had the same sort of problems, if so did you manage to fix the problem?
any help with this would be greatly appreciated.
Thanks
Related
My Samsung Stratosphere turned itself off sometime and now is rebooting to the Samsung logo, and then turning back off, and rebooting (a couple times earlier it booted to the main android menu, but turned back off immediately afterwards) and when I plugged it into the charger it acts like it's charging and then turns off and acts like it's charging and over and over again, even when the battery indicates that it's at more than half full.
Does anyone know what's happening? (no custom ROMs or anything, it's all standard btw). I took the battery out and everything and it still does the same thing when I put it back. I tried to do a factory reset, but the recovery mode screen always jumps away when I try to activate it (I press both Vol+ and Vol-, recovery mode screen comes up but goes instantly, then the phone goes into a boot loop again).
Please help, thank you!
Bump!
Bump please!
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Please help, thanks!
Hi, I'd recommend sending the phone into warranty, add the phone isn't rooted, you can't do much.
Sent from my HTC One S using Tapatalk 2
Had same problem on 3 phones. This is a connection problem within the phone. Disassembly & cleaning contacts often helps for a while, but problem comes back. Bumping the phone on the side or top, often allows it to work properly, for a short while, and so does squeezing it, in certain places. Get a new one, since the problem will re-cur.
Hello,
I have an international unlocked Samsung Galaxy S III (GT-I9300) that is no longer in warranty and that started behaving strangely (unresponsive) a couple of weeks ago on Android 4.1.2 (official ROM, rooted with CF-AutoRoot).
After reading several threads here on XDA I believed it was subject of Sudden Death. So I started with a factory reset and rooted the phone again with CF-AutoRoot but after that I still experienced the same freezes and started my mission to try and resolve this using whatever method was required.
I starting with trying the DFG app but to no avail. The freezing was provoked but did not go away after many days of iterations and freezes (it always recovered out of a freeze).
Next I tried the eMMC check app to verify on what version I was so that I could help my in further pinpointing the problem. It said I was safe, but while running that app the phone freezed again but this time the screen turned purple/pink and it did not recover from the freeze after several hours until I finally removed the battery. The purple/pink turned into purple/pink with black lines and after removing the battery I could not power on the phone.
In all desperation I started trying out different "SDS-safe" custom kernels, ROMs and bootloaders (all flashed using Odin on my laptop) but the problem did not go away. In fact, I discovered a very strange correlation between the time that I leave the battery out the phone and the time it takes before the purple/pink freeze occurs again.
If I wait half an hour, put the battery back in the phone and boot it (in whichever mode) it would freeze/flicker/die after about 20 seconds. If I would wait several hours, put the battery back in the phone and boot it it would freeze/flicker/die after a solid 1 or 2 minutes.
Whether the phone is connected to the laptop or not makes no difference. I also tried with a different battery but the same behavior occurs.
After waiting a solid day, in still in act of desperation, I decided to flash the leaked 4.2.2 (I9300XXUFME7) official ROM. But even after a factory reset and wiping of cache I found that the problem still remained.
Now I believe I've tried almost everything I've found on these forums I'm not sure what I can still do. It seems it's not battery, ROM, kernel or bootloader related and it also does not seem a case of Sudden Death (I never heard mention of the purple/pink flickering, and it also never snaps out of the freeze; also the strange correlation between battery out of the phone and time before it freezes is something I haven't read about).
From all the research I've done I've not encountered anyone with the same symptoms (does not wake out of freeze, purple/pink lines appear on screen when freeze starts and keep flickering for hours, there seems to be a correlation between the time the battery is out of the phone and how long I have before it freezes again when I turn it on) and I'm running out of ideas.
I believe it is hardware related (but not a screen issue) rather than software related because the USB connection with the laptop disconnects when it freezes, purple/pink flickering and no recovery; but I have no idea what options I still have.
Before I give up on the phone does anyone have any recommendations of what I can try before sending it to a Samsung repair center?
Attached are 4 pictures to show the typical process after waiting ~4 hours and powering on the phone:
Phone boots OK
The phone freezes and a purple/pink overlay appears
More and more flickering making the screen turn more and more purple/pink
The screen seems to be divided in 4-5 parts
Everything is pink and black lines start to appear
Thank you for your time.
I'd say you need a new motherboard or screen, possibly both - you've ruled out any software causes.
just had this issue
Did you find a solution, given the fact that this happened a long time ago?
I was watching a video and my screen turned pink like the 4th photo you posted.
Now it wont work, get the pink screen everytime is turned on.
dendera said:
Hello,
I have an international unlocked Samsung Galaxy S III (GT-I9300) that is no longer in warranty and that started behaving strangely (unresponsive) a couple of weeks ago on Android 4.1.2 (official ROM, rooted with CF-AutoRoot).
After reading several threads here on XDA I believed it was subject of Sudden Death. So I started with a factory reset and rooted the phone again with CF-AutoRoot but after that I still experienced the same freezes and started my mission to try and resolve this using whatever method was required.
I starting with trying the DFG app but to no avail. The freezing was provoked but did not go away after many days of iterations and freezes (it always recovered out of a freeze).
Next I tried the eMMC check app to verify on what version I was so that I could help my in further pinpointing the problem. It said I was safe, but while running that app the phone freezed again but this time the screen turned purple/pink and it did not recover from the freeze after several hours until I finally removed the battery. The purple/pink turned into purple/pink with black lines and after removing the battery I could not power on the phone.
In all desperation I started trying out different "SDS-safe" custom kernels, ROMs and bootloaders (all flashed using Odin on my laptop) but the problem did not go away. In fact, I discovered a very strange correlation between the time that I leave the battery out the phone and the time it takes before the purple/pink freeze occurs again.
If I wait half an hour, put the battery back in the phone and boot it (in whichever mode) it would freeze/flicker/die after about 20 seconds. If I would wait several hours, put the battery back in the phone and boot it it would freeze/flicker/die after a solid 1 or 2 minutes.
Whether the phone is connected to the laptop or not makes no difference. I also tried with a different battery but the same behavior occurs.
After waiting a solid day, in still in act of desperation, I decided to flash the leaked 4.2.2 (I9300XXUFME7) official ROM. But even after a factory reset and wiping of cache I found that the problem still remained.
Now I believe I've tried almost everything I've found on these forums I'm not sure what I can still do. It seems it's not battery, ROM, kernel or bootloader related and it also does not seem a case of Sudden Death (I never heard mention of the purple/pink flickering, and it also never snaps out of the freeze; also the strange correlation between battery out of the phone and time before it freezes is something I haven't read about).
From all the research I've done I've not encountered anyone with the same symptoms (does not wake out of freeze, purple/pink lines appear on screen when freeze starts and keep flickering for hours, there seems to be a correlation between the time the battery is out of the phone and how long I have before it freezes again when I turn it on) and I'm running out of ideas.
I believe it is hardware related (but not a screen issue) rather than software related because the USB connection with the laptop disconnects when it freezes, purple/pink flickering and no recovery; but I have no idea what options I still have.
Before I give up on the phone does anyone have any recommendations of what I can try before sending it to a Samsung repair center?
Attached are 4 pictures to show the typical process after waiting ~4 hours and powering on the phone:
Phone boots OK
The phone freezes and a purple/pink overlay appears
More and more flickering making the screen turn more and more purple/pink
The screen seems to be divided in 4-5 parts
Everything is pink and black lines start to appear
Thank you for your time.
Click to expand...
Click to collapse
Hi guys
Having some issues with my S3, bought in November 2012 and worked perfectly fine until a few months ago when it started turning off and rebooting, it would get to the initial 'Samsung Galaxy SIII' logo and loop on that until the battery is pulled. It'd work fine for a few moments after it booted to the lockscreen and then do it again.
I got it working again after I left the battery out for several hours, afterwards its been working fine apart from the occasional turning off, looping on the inital boot logo. Fixes itself first try so I've been happy to live with it if it only does it occasionally.
So about 20 minutes ago it turned off and looped. No worries, pulled battery out for a few minutes, put it back in and turned it off. Usually it would work absolutely fine after this, but instead it kept looping. Got a bit concerned, so pulled battery out for a few minutes, put it back in and it worked. Then it did it again, so battery pulled out for a few minutes, put back in and it works fine. I've had it charging since it started working and it seems to be going fine now (could be just a weird superstition of mine, charging it seems to keep it alive?).
I can usually tell when I'm using it if its about to reboot, if I go to lock the screen using the power button, it acts as if I long pressed the button (power options appears). So I use the back key to get out of it and try locking it again. Does the same thing and then it reboots within a few seconds. Could be power button getting stuck?
Adding music/data to the device does seem to flare this issue up for a little bit, but those could be completely unrelated
Factory reset fixes it for a little but that isn't possible all the time of course.
Any suggestions on how to fix or prevent this issue? Is it the sudden death syndrome flaring up? I'm on 4.1.2 XXEMG4, the latest for the region of the phone, so the sudden death fix is incorporated.
Thanks heaps
EDIT: Found the solution to the problem today. Seems that the issue is the power button sticking. I verified on my mothers s3 that holding the power button down does reboot the phone, by skipping the whole shutdown sequence and going straight to the bootup. It seems that because the power button is sticking, the boot sequence isn't able to complete so it will reboot endlessly.
Try pulling the battery out, and firmly (but not so firm it will break) and repeatedly press the power button around 10-15 times. The video I saw suggested smacking the side of the phone against a hard surface but that may be a little extreme. Anytime the power menu comes up when you go to lock the screen, quickly press the power button heaps of times until it locks and you will avoid a reboot
Sounds similar to the lead up I had to SDS. The Sudden Death fix can also cause freezes and reboots. Or teh NAND memory could be dying but from something other than SDS
rootSU said:
Sounds similar to the lead up I had to SDS. The Sudden Death fix can also cause freezes and reboots. Or teh NAND memory could be dying but from something other than SDS
Click to expand...
Click to collapse
These issues only began appearing a while after the updates including the SDS fix came out (which I know doesn't completely rule out SDS). Absolutely 0 issues when I was on 4.0.x, aside from Android itself crashing on a couple of occasions.
I still have until the end of october to lodge a warranty claim if need be, so I'll see how it goes
My samsung galaxy i9300 has been working great for a year and suddenly started to act funny.
One day it works without any problem, then from nowhere, phone lying on the table and the power/shutdown menu starts randomly appearing and popping up, like I would want to turn the phone off or restart it. And Im not even touching it.
I tried many different ROMs, official, custom, I took it to the samsung service and they changed the power button.
I tried different batteries, chargers, switched the main board to different s3 phone, but it still, once in a while, does that popping up power off menu thing.
If I let the menu appear for a certain period of time and do nothing, the popping up frequency gets higher and higher until it restarts the phone and then ends in bootloop.
Sometimes if I remove the battery for a certain period of time, the phone starts up and works like nothing happened a minute ago. Other times it does not boot up and stays in bootloop.
I figured out that if I continue to push power button in a one second intervals after powering the phone, it continues to boot up and starts up. I enter the PIN code and then the phone either acts again like nothing happened, or starts the popping thing again.
If I keep pushing the power button while the popping up shutdown menu is happening, I kind of cancel the whole thing and phone works okay, ending again either in no problem state and working like a new phone, or restarting itself and bootlooping.
It doen not happend at certain time or while doing any specific activity or while in specific app, or anything, totaly random thing, sometimes during the call, week later during the night, 2 days after in my pocket, 10 hours later while lying on the table.
Thank you for any ideas what could be causing this.
Better ask for a new replacement from Samsung.
Sent from my GT-I9300 using xda app-developers app
I had this exact same issue. It's simply the power button acting funny/getting stuck. Mine got changed and now everything works as it's supposed to again.
badaeng said:
I had this exact same issue. It's simply the power button acting funny/getting stuck. Mine got changed and now everything works as it's supposed to again.
Click to expand...
Click to collapse
He alr said he took it to samsung to ask them to change and they did alr. Unless samsung didnt fix it properly, it shldnt be tat case.
Sent from my SM-N9005 using xda app-developers app
It acts really wierd. Its been working for another 3-4 days, and then yesterday, the issue started again for like 5-10 minutes. Since then, its been okay again. The power button is perfectly fine, I even tried to dissambly the whole phone, power button is not loose at all.
It feels like there is some kind of interuption for a while and it starts the issue. I dont understand much about frequencies, but could any radio frequency or whatever cause such a thing?
My phone would shut down at random intervals, several times a day, most likely when it's asleep and not being actively used. Sometimes I can power it back on, but it also happens, that the power button is completely unresponsive and it takes a couple of tries/minutes to successfully turn the device on.
Phone is completely stock, latest update is installed. No physical damage whatsoever. I've tried factory resetting, didn't help. Can't return the phone, 1 year warranty has run out.
How could I diagnose such a problem? It would certainly help if I could narrow it down to being software or hardware-related, but I don't know where to start.
Thanks, cheers!
Bro, i have the same problem, can you solved it?