Urgent Help Please ! - Galaxy S6 Edge Q&A, Help & Troubleshooting

Hi , guy's , i cant find any other solutions on the net. i have an s6 edge that can't be recognized by the pc or mac, i tried everything all drivers, smart switch , kies, different pc's and mac, different cables, debugging mode on and off , but nothing worked, i even changed the entire USB-dock of the phone thinking it was faulty by a new one but its the same thing ( not recognized ) and by the way the phone can't " rapid-charge " both on the old and new usb-dock's , I tried the same aukey fast charging adapter on another s6 and it worked , my last hope now is the battery i know it may sound a little bit ridiculous but the phone has been exposed too much to hot sun the last summer so the battery inflated and pushed the back cover of my s6 edge , i thought maybe somehow it's because of this incident that the phone is not recognized by the pc , and that it couldn't get the "rapid-charging "
( note : that i had never connected the phone to a pc or had a rapid-charging adapter before the battery incident, so i couldn't know if the phone worked on the pc or could rapid-charge before or not "when the battery was ok ") .
am going to replace it ( the battery )in 3 days from the posting date of this thread and see what happens but please if you have a solution just let me now as soon as possible
Thank you very much ! .

In what condition is your phone? Does it work? Or is it dead or half dead?
Samsung Kies doesn't work anymore for S6 and S6 Edge!
S6 and s6 Edge = Smart Switch.
Enable smart switch on your device first before plugging it into a computer..
By the way, why do you even want to use Smart Switch or Kies or whatever?
What is your issue?
Btw, if you knew that your battery was inflated? Then why did you replaced the USB port instead of the battery?
The USB port should be long lasting for aslong as you haven't spilled anything on it or damaged it in one way or another, you couldn't damage the USB port unknowingly..

Hi, first of all thank you for your answer.
So my phone is in perfect condition and work great exept for the problem that i had mentionned above , i didn't know that kies does not work anymore, and i didn't know that i must enable smart switch on my phone first, i just knew that you can install it on pc (so it can install the samsung drivers) then you plug your device, my issue is that my phone get detected but does not get recognized by the pc like i mentionned above i did not know that the battery was inflated only after when i opened the phone to change the usb dock that i though was faulty because the phone did not want to sync with any pc . By the way i did change the battery by a new one today but the phone still wont sync and it still refuse to fast charge, i tried everything i don't know what to do anymore.
Thank you.

1st thing you must do to get the device to be detected by your computer, and so that you could get into your phone files through my computer is to download the drivers, they come with samsung kies, so you probably already have them installed.
2. Go into your computer task manager and make sure that Kies and Smart Switch are NOT RUNNING.
3. Go download official Odin 3.10.6 on this very website (XDA).
4. Run Odin as Administrator.
5. Put your device into download mode (push volume down, home and power button at the same time.)
6. Connect your device to your computer.
If Odin detected the phone and the tab turns blue? Which it should undoubtedly! UNLESS you haven't installed the drivers or your device isn't in Download mode.
7. Disconnect your device and AGAIN (push volume down, home and power button at the same time to get out of download mode.)
8. Restart your device as usual, let it boot up. In the meanwhile close Odin!
9. Do not open any Samsung program on your computer, once your device is rebooted, connect it to your computer as usual.
10. Go to "my computer" and look if you can see your device. (which should be the case)
Watch this video to enable Smart Switch on your device;
https://youtu.be/gebkpr6pMXs
You have changed the battery and dock, so this might be an uncommon software issue. So you probably want to flash your device so that you could get your fast charger to work again?
Don't become too desperate for such a minor issue, it's better to be safe than sorry.
Is your device rooted? If so you have probably already tripped Knox. In that case you would be better off using Odin to flash your device back to stock.
Note: Smart Switch doesn't flash the same rom unto your device, it might flash a rom of a different country.
(keeping in mind that i've read somewhere that Smart Switch might even trip Knox while flashing a device)
Everything is at your own risk, just as all of us.
Let us know how it goes.

Sidek. Meher said:
Hi, first of all thank you for your answer.
So my phone is in perfect condition and work great exept for the problem that i had mentionned above , i didn't know that kies does not work anymore, and i didn't know that i must enable smart switch on my phone first, i just knew that you can install it on pc (so it can install the samsung drivers) then you plug your device, my issue is that my phone get detected but does not get recognized by the pc like i mentionned above i did not know that the battery was inflated only after when i opened the phone to change the usb dock that i though was faulty because the phone did not want to sync with any pc . By the way i did change the battery by a new one today but the phone still wont sync and it still refuse to fast charge, i tried everything i don't know what to do anymore.
Thank you.
Click to expand...
Click to collapse
I guess that your problem is solved.
For ANYONE who reads this;
When YOU get help on XDA or anywhere else and your problem is solved thanks to the help given, you MUST LEAVE A POST ON THE PAGE FOR OTHER PEOPLE WITH THE SAME PROBLEM TO SEE!
DONT BE SELFISH!
Because many people might have the same problem, and many HELPFUL PEOPLE on XDA have stopped helping YOU simply because most of you are selfish and unthankful!
IF A TOPIC ISN'T CLOSED, PEOPLE WILL START NEW TOPICS WITH THE SAME QUESTIONS AND HELPFUL PEOPLE LIKE ME WILL FALL INTO REPETITION WHICH WON'T LAST VERY LONG!!
You people should remember, that you will UNDOUBTEDLY need help in the future and you won't get any help, and karma will make sure of that.
(too deen too daan!)
Be good and honest, don't go with the flow!

am sorry for the late answer but i was on a work trip and i left my s6 at home , just got home tonight , am gonna try this tomorrow and let you informed , thank you for your help

Related

[Q] [PROBLEM with] USB Connection and recognition

First off, hi all.
I have a bit particular problem.
Few weeks ago I got my self a SGSIII for my birthday (already had one, but it got stolen), and since the beginning I've had the same problem: My computer won't recognize my SIII, not even as Unknown device, won't even charge it, only if I take out battery and get it back then plug it in - it starts to charge but again there is no sign of any kind of hardware being connected on the PC. The cable I'm using already got me connected with my previous SIII device to this very same computer, so you're thinking "it must be your new device then", but no - the same cable and same device work on my other computer.
SO; on my computer (with Win8), it wont connect in any manner - only charges if battery was just removed; it connects to my other computer thru same cable (this one has Win7); but the same cable connected my previous SIII to both Win8 and Win7 with this cable with no problem.
This is what I tried so far:
Kies unistall, install, reinstall, update - all that stuff
Driver only, uninstall, install, rebooting, installing blah blah - did that also
So; anyone here has any IDEA what is going on? Thanks in advance.
Question impossible to understand .
Return the phone to the vendor under warranty .
jje
JJEgan said:
Question impossible to understand .
Return the phone to the vendor under warranty .
jje
Click to expand...
Click to collapse
I'll try to simplify:
My SIII when plugged in to a computer - not recognized, not even as Unknown device in Device manager.
It does not even start with the charging, unless I remove battery and put it back in.
I thought the problem is with my Win8 pc, because my SIII works on my other pc (that has Win7). BUT my previous cellphone (also an SIII) was recognized every time on that same computer with that same cable. So I'm wondering if anyone had this problem or has a clue on a solution - the problem itself is not that hard to understand.
try to set: use as camera - works for me on win8
CsprDroid said:
First off, hi all.
I have a bit particular problem.
Few weeks ago I got my self a SGSIII for my birthday (already had one, but it got stolen), and since the beginning I've had the same problem: My computer won't recognize my SIII, not even as Unknown device, won't even charge it, only if I take out battery and get it back then plug it in - it starts to charge but again there is no sign of any kind of hardware being connected on the PC. The cable I'm using already got me connected with my previous SIII device to this very same computer, so you're thinking "it must be your new device then", but no - the same cable and same device work on my other computer.
SO; on my computer (with Win8), it wont connect in any manner - only charges if battery was just removed; it connects to my other computer thru same cable (this one has Win7); but the same cable connected my previous SIII to both Win8 and Win7 with this cable with no problem.
This is what I tried so far:
Kies unistall, install, reinstall, update - all that stuff
Driver only, uninstall, install, rebooting, installing blah blah - did that also
So; anyone here has any IDEA what is going on? Thanks in advance.
Click to expand...
Click to collapse
did you have usb debugging checked on your phone!?

[Q] Battery problem and connect to pc problem

Hello,
I have a very big problem with my Samsung Galaxy S3 I9300.
The problem started when my battery ran down very very fast. I can use my phone for no longer than maybe 6 hours, and that is in stand by. If I want to charge my phone till it's completely full it might take two days on the charger as well, even when my phone is off. I tried to reset my phone to factory defaults, but that didn't fix the problem. I even bought a new battery, hoping that would solve the problem, but even no luck with that. The phone also becomes hot in the bottom. Now I wanted to bring it back to the store for warrenty but there lies the next problem, my phone is rooted.
I know it is possible to unroot the phone, and it's nog too hard to do. But every time I connect my phone with USB to my computer, my computer doesn't recognize it. I get the next error message "USB device not recognized". I tried different cables, I tried on an other computer, but still I get the same error. I also tried the S3 of a friend on my computer and with his phone I do get a connection. So I know there is nothing wrong with the drivers on my computer or something like that. There must be something wrong with my phone.
Now the problems won't stop here because there is even a third problem. Like I said before I have rooted my phone, but I can't use SuperUser. When I start SuperUser it says "The SU Binary needs to be updated. Continue?". Then when I press continue I get the message "Installation failed !". I can't use CWM as well. I wanted to use Triangle Away before bringing it back for warrenty, but I can't use it because I can't use SuperUser.
If some one would have an idea to unroot my phone without using USB so I can bring it in for warrenty. Or find a way to get my USB port running again, I think that would fix my problems.
I spend a few hours trying to fix these problems, but now I've come to a point I don't know what to do anymore, I hope anyone of you is willing to help me. I'll be for ever gratefull.
Grtz Nathan...
Hi.
If i was you, i would try to install a official version, using Odin.
Also, my advice is not to use the original charger, Even chinese have better one´s...
Did you install Kies and drivers on your PC? Check that too.
Consider install leaked 4.2.2 version of Rom, since it uses Odin to do it.
I hope i gave at least some clues....
Mord0rr said:
Hi.
If i was you, i would try to install a official version, using Odin.
Also, my advice is not to use the original charger, Even chinese have better one´s...
Did you install Kies and drivers on your PC? Check that too.
Consider install leaked 4.2.2 version of Rom, since it uses Odin to do it.
I hope i gave at least some clues....
Click to expand...
Click to collapse
Thanks for your reply,
I forgot to mention that I have the official ROM installed, I only rooted it. But even if I would want to install a new ROM, my computer doesn't recognize my phone throug USB. So I can't install a ROM using Odin unless my USB port is running again.
I tried several chargers already, I don't think the problem lies in the charger because the battery drains very fast when it's of the charger.
I did install Kies and drivers, I even uninstalled them and reinstalled them again a couple of times. I even tried it on different computers. And the Galaxy S3 of a friend of mine does make a connection. So I don't think the problem lies there.
droogje said:
Thanks for your reply,
I forgot to mention that I have the official ROM installed, I only rooted it. But even if I would want to install a new ROM, my computer doesn't recognize my phone throug USB. So I can't install a ROM using Odin unless my USB port is running again.
I tried several chargers already, I don't think the problem lies in the charger because the battery drains very fast when it's of the charger.
I did install Kies and drivers, I even uninstalled them and reinstalled them again a couple of times. I even tried it on different computers. And the Galaxy S3 of a friend of mine does make a connection. So I don't think the problem lies there.
Click to expand...
Click to collapse
Hummm....
Did you try hard reset? Definitely without USB recognition, you can`t go to next stage....
In setup did you check optinos like USB debugging?
At this moment im out of options....maybe a poweruser can help you better:highfive:
Mord0rr said:
Hummm....
Did you try hard reset? Definitely without USB recognition, you can`t go to next stage....
In setup did you check optinos like USB debugging?
At this moment im out of options....maybe a poweruser can help you better:highfive:
Click to expand...
Click to collapse
What exactly do you mean with hard reset? If you mean powering on with home button and volume up button pushed, and then select "wipe data/factory reset". Then yes, I tried that.
In setup I did check USB debugging. The thing is, when I power on with home button and volume down button, I enter download mode. But even in download mode my computer does not recognize my phone. I'm not sure, but I think the computer should.
I'm really stuck here :crying:

[Q] Samsung Galaxy S Duos Doesn't Charge

Hello All
I'm New in Android World -_-
Then , I Bought S Duos , Worked Very Well , For 1 Year
Then , I Put It On a desktop PC With USB Cable
Then , I Tried To Charge IT But It Doesn't Charge With The Charger
I Tried The USB Cable , IT's Charging 100% Well
I Thought It Fixed AND I put It In The Charger Again With No Response UNTIL I Found That Its Charging But Without The Charging Sign
What is The Problem ??
How To Fix It ??
elza3ym said:
Hello All
I'm New in Android World -_-
Then , I Bought S Duos , Worked Very Well , For 1 Year
Then , I Put It On a desktop PC With USB Cable
Then , I Tried To Charge IT But It Doesn't Charge With The Charger
I Tried The USB Cable , IT's Charging 100% Well
I Thought It Fixed AND I put It In The Charger Again With No Response UNTIL I Found That Its Charging But Without The Charging Sign
What is The Problem ??
How To Fix It ??
Click to expand...
Click to collapse
i think its only socket problem
meqns hardware problem
Try this method!
If you think it is a software problem, try this:
Source: http://forum.xda-developers.com/wiki/Samsung_Galaxy_S_Duos/GT-S7562
Code:
Recovery Mode
Recovery mode can be entered by switching the device off and pressing the following buttons; VOL UP + VOL DOWN + HOME + POWER
When the phone vibrates let go of the buttons.
Note: It can take several attempts to enter recovery mode, so do not give up immediately!
After entering recovery mode, wipe the phone but beware, it will delete all the data in the internal memory. So take a backup of all your data, contacts, messages, before you do this.
After you perform wipe, reboot the phone. It will take longer than usual but after that you will be on the screen.
You can use your phone as a new phone and try charging again.
Press thanks if I have helped!
#Su said:
If you think it is a software problem, try this:
Source: http://forum.xda-developers.com/wiki/Samsung_Galaxy_S_Duos/GT-S7562
Code:
Recovery Mode
Recovery mode can be entered by switching the device off and pressing the following buttons; VOL UP + VOL DOWN + HOME + POWER
When the phone vibrates let go of the buttons.
Note: It can take several attempts to enter recovery mode, so do not give up immediately!
After entering recovery mode, wipe the phone but beware, it will delete all the data in the internal memory. So take a backup of all your data, contacts, messages, before you do this.
After you perform wipe, reboot the phone. It will take longer than usual but after that you will be on the screen.
You can use your phone as a new phone and try charging again.
Press thanks if I have helped!
Click to expand...
Click to collapse
I Already Tried But With No Result
If the device is not charging properly and you know for certain that it is not an issue with the cable/charging block/etc, then most likely it is an issue with the USB port itself. Unfortunately, for that phone, the part is soldered to the motherboard and not a repair for a casual DIY tech. That said, your easiest work around will be to buy an extra battery and an external battery charger. Then you just pop in the new battery and leave the other to charge on the wall. I actually miss being able to do this (I have a Nexus) as it does not require you to be plugged into the wall, just the battery in the charger. If you need to transfer files without the port, there are numerous solutions via wifi and BT.
es0tericcha0s said:
If the device is not charging properly and you know for certain that it is not an issue with the cable/charging block/etc, then most likely it is an issue with the USB port itself. Unfortunately, for that phone, the part is soldered to the motherboard and not a repair for a casual DIY tech. That said, your easiest work around will be to buy an extra battery and an external battery charger. Then you just pop in the new battery and leave the other to charge on the wall. I actually miss being able to do this (I have a Nexus) as it does not require you to be plugged into the wall, just the battery in the charger. If you need to transfer files without the port, there are numerous solutions via wifi and BT.
Click to expand...
Click to collapse
Thanks For Your Help
But My Phone Charge But With Out The Charging Sign
elza3ym said:
Thanks For Your Help
But My Phone Charge But With Out The Charging Sign
Click to expand...
Click to collapse
Does it sync to the PC or attempt to load drivers when connected?
es0tericcha0s said:
Does it sync to the PC or attempt to load drivers when connected?
Click to expand...
Click to collapse
Yes , Its Charging And Working With USB Cable Very Well
Ok, well then if it all works fine and is just cosmetic, your choices are to factory reset and see if it is an easy fix or to reload the OS with Odin (and reset).
es0tericcha0s said:
Ok, well then if it all works fine and is just cosmetic, your choices are to factory reset and see if it is an easy fix or to reload the OS with Odin (and reset).
Click to expand...
Click to collapse
I Already Tried It And the Hard Reset With No Result
Some Times It Get The Charge Sign And Along Time No
New Thing
I Got This Error When i try The USB Cable On Windows 7 (old version )
elza3ym said:
I Got This Error When i try The USB Cable On Windows 7 (old version )
Click to expand...
Click to collapse
That's what I figured... So, pretty sure either the port is bad, or it's a hardware (motherboard) issue. If it were only that warning on the PC, then one might think driver issue, but that combined with the charging issue, makes me think otherwise - assuming the cord works and syncs properly with other phones. You said you had already restocked the OS with Odin, but that does not seem likely due to the error on the PC. Just a hard reset does not affect /system much, so if there IS an issue with the software, a factory (hard) reset wouldn't do much. If you remove all Samsung drivers and Kies programs, reboot, and reinstall Kies (for the drivers) and you still get that message, then it's most likely hardware related.
es0tericcha0s said:
That's what I figured... So, pretty sure either the port is bad, or it's a hardware (motherboard) issue. If it were only that warning on the PC, then one might think driver issue, but that combined with the charging issue, makes me think otherwise - assuming the cord works and syncs properly with other phones. You said you had already restocked the OS with Odin, but that does not seem likely due to the error on the PC. Just a hard reset does not affect /system much, so if there IS an issue with the software, a factory (hard) reset wouldn't do much. If you remove all Samsung drivers and Kies programs, reboot, and reinstall Kies (for the drivers) and you still get that message, then it's most likely hardware related.
Click to expand...
Click to collapse
Thank You So Much , Iam Downloading Kies Now
MAY This A Rom Problem ??
Can I Root The Phone And Try ??
I Think One Day I Booted The Phone And It Started With Some Thing Like Recovery Mode With Message Like Dont Turn Off The Phoe And It Took Long Time So I Removed The Battery
I Think This May Be The Reason , So I Think The Problem Is Form The Rom
elza3ym said:
Thank You So Much , Iam Downloading Kies Now
MAY This A Rom Problem ??
Can I Root The Phone And Try ??
I Think One Day I Booted The Phone And It Started With Some Thing Like Recovery Mode With Message Like Dont Turn Off The Phoe And It Took Long Time So I Removed The Battery
I Think This May Be The Reason , So I Think The Problem Is Form The Rom
Click to expand...
Click to collapse
It's not unheard of that roms can cause connection issues, but very rare on stock based roms and kernels. If the computer doesn't recognize the phone then it might be tricky to root. It's possible that you could root with an app like Framaroot and then install Mobile Odin and flash the firmware from the phone, but it depends on what build version of the software you have to which root methods are supported.
es0tericcha0s said:
It's not unheard of that roms can cause connection issues, but very rare on stock based roms and kernels. If the computer doesn't recognize the phone then it might be tricky to root. It's possible that you could root with an app like Framaroot and then install Mobile Odin and flash the firmware from the phone, but it depends on what build version of the software you have to which root methods are supported.
Click to expand...
Click to collapse
It doesnt work with kies :crying:
and Iam New In The Android World I Will Find Avideo On Youtube How To Root my Video
I Will Try On My DeskTOp PC
elza3ym said:
It doesnt work with kies :crying:
and Iam New In The Android World I Will Find Avideo On Youtube How To Root my Video
I Will Try On My DeskTOp PC
Click to expand...
Click to collapse
i have already told you in my first reply
its just a hardware issue
i have already face this type of error when my usb port is not connect properly
Vaibhav Chauhan said:
i have already told you in my first reply
its just a hardware issue
i have already face this type of error when my usb port is not connect properly
Click to expand...
Click to collapse
Thanks For Your Help
But , I Dont want Any one to unlock my phone , i want it to be like the new
elza3ym said:
Thanks For Your Help
But , I Dont want Any one to unlock my phone , i want it to be like the new
Click to expand...
Click to collapse
so take it to the repair shop
Vaibhav Chauhan said:
so take it to the repair shop
Click to expand...
Click to collapse
I Egypt The Repair Shops IS So Stupid And I Dont Want Them To Destroy My Mobile Phone
elza3ym said:
I Egypt The Repair Shops IS So Stupid And I Dont Want Them To Destroy My Mobile Phone
Click to expand...
Click to collapse
there is no samsung care??

How to Flash custumized rom without odin on GT-I9070?

Hello Everyone,
I was worndring if it is in some how possible to upgrade my GT-I9070 from gingerbread 2.3.6 to Kitkat or other custumized rom without having to use odin.
I have a problem with connecting my phone to the my pc, my laptop won't regonize it, I think is a hardware problem.
Thanks a lot
Yassine
darkclub said:
Hello Everyone,
I was worndring if it is in some how possible to upgrade my GT-I9070 from gingerbread 2.3.6 to Kitkat or other custumized rom without having to use odin.
I have a problem with connecting my phone to the my pc, my laptop won't regonize it, I think is a hardware problem.
Thanks a lot
Yassine
Click to expand...
Click to collapse
Not unless you are already rooted. Does the PC not recognize that you have plugged it in at all or does it just not load the drivers correctly? Best way to tell is to open your Device Manager and plug in the phone. the DM should reload and show something, whether an error or not. If it does not blink out and reload when you plug / unplug the phone, then it's either a hardware issue with the phone's USB port, a bad cable, or bad USB port on PC. And it is possible for a phone to charge correctly, but have issues connecting to a computer if the data pins are messed up. If it IS the phone's port, the repair isn't that bad and could be handle with some patience and simple tools as this one does not involve soldering. You'd need this:
http://www.amazon.com/Samsung-Galaxy-Advance-GT-i9070-Replacement/dp/B00B5OS2LY
https://www.youtube.com/watch?v=_0nuBDAuLm8
You won't find a better guide than that, that guy is amazing at teardowns.
es0tericcha0s said:
Not unless you are already rooted. Does the PC not recognize that you have plugged it in at all or does it just not load the drivers correctly? Best way to tell is to open your Device Manager and plug in the phone. the DM should reload and show something, whether an error or not. If it does not blink out and reload when you plug / unplug the phone, then it's either a hardware issue with the phone's USB port, a bad cable, or bad USB port on PC. And it is possible for a phone to charge correctly, but have issues connecting to a computer if the data pins are messed up. If it IS the phone's port, the repair isn't that bad and could be handle with some patience and simple tools as this one does not involve soldering. You'd need this:
http://www.amazon.com/Samsung-Galaxy-Advance-GT-i9070-Replacement/dp/B00B5OS2LY
https://www.youtube.com/watch?v=_0nuBDAuLm8
You won't find a better guide than that, that guy is amazing at teardowns.
Click to expand...
Click to collapse
Dude really thankful,
As you say, the PC dosn't recognize that the phone is plugged at all, I try all the usb port on my laptop, different cable, and even different laptop and the same problem keep comming up.
I tried also to reboot in odin mode to see if my laptop detecet anything, but nada, nothing in the DM.
Also, like you expect, it can charge but no data connection, and whene it turned off and I plug it it automaticly turned on by itself.
I pretty convinced that it usb port is screwed.
So, to install a rom my phone have to be rooted!! no way to root it from the recovery mode?!
Thanks again
darkclub said:
Dude really thankful,
As you say, the PC dosn't recognize that the phone is plugged at all, I try all the usb port on my laptop, different cable, and even different laptop and the same problem keep comming up.
I tried also to reboot in odin mode to see if my laptop detecet anything, but nada, nothing in the DM.
Also, like you expect, it can charge but no data connection, and whene it turned off and I plug it it automaticly turned on by itself.
I pretty convinced that it usb port is screwed.
So, to install a rom my phone have to be rooted!! no way to root it from the recovery mode?!
Thanks again
Click to expand...
Click to collapse
You can try to clean your USB port of the phone with some compressed air, in case some pocket lint got in there too. Doesn't take much to mess these things up, unfortunately. But yea, I doubt there is a way to root it in the stock recovery as most Samsung phones don't have this option. It'd take less time to just fix it probably then figuring out how to jump through all the other hoops to find a way around it.

Android Stuck in Charging only mode - No connection to computer

Hello Everyone
I am putting my problem in this general section with the hope to ask for help to more people compared to the Mate 8 section where not a lot of people go these days.
Since a while I am not able to connect my phone to a laptop. If I connect it to a laptop it just starts charging but nothing else. I have tried everything like:
Changing Cables (tried more than 5. I dont have the original anymore)
Changing Laptops
Changing the USB port of the phone itself
Updating Drivers
Installing Hisuite (current version 5.0.3.300)
Restore phone to factory settings
Complete formatting
Updating to the latest version (Current version Nxt-L29C185B582)
Changing the USB debugging/ Connection (MTP/PTP/etc)
And what not
The problem is, it doesnt get detected on the computer and cant connect to adb as well. All I want is to unlock bootloader and Install TWRP and Magisk. I have the unlock bootloader code but no way to unlock it since I cant connect.
Can anyone help me in fixing this stupid problem ? It is getting frustrating. If there is a hardware issue, what part needs to be replaced? Any help would be appreciated.
USB connection icon on top of the phone when connecting laptop
gandotratushar said:
Hello Everyone
I am putting my problem in this general section with the hope to ask for help to more people compared to the Mate 8 section where not a lot of people go these days.
Since a while I am not able to connect my phone to a laptop. If I connect it to a laptop it just starts charging but nothing else. I have tried everything like:
Changing Cables (tried more than 5. I dont have the original anymore)
Changing Laptops
Changing the USB port of the phone itself
Updating Drivers
Installing Hisuite (current version 5.0.3.300)
Restore phone to factory settings
Complete formatting
Updating to the latest version (Current version Nxt-L29C185B582)
Changing the USB debugging/ Connection (MTP/PTP/etc)
And what not
The problem is, it doesnt get detected on the computer and cant connect to adb as well. All I want is to unlock bootloader and Install TWRP and Magisk. I have the unlock bootloader code but no way to unlock it since I cant connect.
Can anyone help me in fixing this stupid problem ? It is getting frustrating. If there is a hardware issue, what part needs to be replaced? Any help would be appreciated.
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Click to collapse
Go to the Settings of your phone---> About phone----> Build number tap this 7 to 8 times-----> Developers option is enabled----> back to settings ----> go to developers option ----> enable USB debugging.
When you connect to the phone to the laptop you will find an icon on top of the screen of your phone with a USB mark "like a trident", pull down the top menu and find the USB connection tab, (like changing the sim card if you intend to call through a specific card) e.g quoted, double tap the USB tab to obtain options ---> 3 options 1) MTP 2)PTP 3) USB charging only----> select the first option MTP (Media transfer protocol).
Now connect to the laptop you will find exclamation marks in the device manager of your laptop. Load the appropriate drivers on your computer and viola! this will establish connection with the device you are having. if you find difficulty in installing USB drivers, search the thread "Attempt to load USB drivers for Micromax E484 on win XP is a fiasco" in this forum. You will find the solution for USB drivers
http://forum.xda-developers.com/android/help/attempt-to-load-usb-drivers-micromax-t3696432
Regards,
689alza
Thanks for your reply
Go to the Settings of your phone---> About phone----> Build number tap this 7 to 8 times-----> Developers option is enabled----> back to settings ----> go to developers option ----> enable USB debugging.
Already Tried
When you connect to the phone to the laptop you will find an icon on top of the screen of your phone with a USB mark "like a trident", pull down the top menu and find the USB connection tab, (like changing the sim card if you intend to call through a specific card) e.g quoted, double tap the USB tab to obtain options ---> 3 options 1) MTP 2)PTP 3) USB charging only----> select the first option MTP (Media transfer protocol).
Already tried too
Now connect to the laptop you will find exclamation marks in the device manager of your laptop. Load the appropriate drivers on your computer and viola! this will establish connection with the device you are having. if you find difficulty in installing USB drivers, search the thread "Loading USB drivers in Win XP turned to be a fiasco"
Nope. Doesnt happen
When i connect with the laptop, my laptop doesnt even make that sound for the connection.
What is the model and OS version of the device and the model and OS version of the computer? According to your symptoms your phone appears to be in option 3) USB charging only. The phone will not be detected by your laptop or the like(Computer) in this mode. Merely remains in a charging state. Are you certain the option 1) is picked MTP? If the phone is not detected there appears to be some hardware failure, try another USB port to connect to the laptop. if all else fail a service technician will pinpoint the fault. It may perhaps be a data transmission failure of the devices port to the interior of the phone. This is merely an assumption.
best remedy would be a service technician.
Hope this helps
689alza
alza689 said:
What is the model and OS version of the device and the model and OS version of the computer? According to your symptoms your phone appears to be in option 3) USB charging only. The phone will not be detected by your laptop or the like(Computer) in this mode. Merely remains in a charging state. Are you certain the option 1) is picked MTP? If the phone is not detected there appears to be some hardware failure, try another USB port to connect to the laptop. if all else fail a service technician will pinpoint the fault. It may perhaps be a data transmission failure of the devices port to the interior of the phone. This is merely an assumption.
best remedy would be a service technician.
Hope this helps
689alza
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Click to collapse
I have tried changing the usb charging only to all possible options but it still is the same. I tested in Linux and when I connect the phone nothing shows up in the logs. It's like it's not being connected . I have tried changing the usb port itself from the phone but it remained the same.. can the flex cable be a problem ? Mate series was never launched in India so I don't have any help from the service centre. I have to order the spare from eBay.com so there is no qualified technician who can help.. that's why I have to fix it myself somehow..
Thank you for your help
gandotratushar said:
I have tried changing the usb charging only to all possible options but it still is the same. I tested in Linux and when I connect the phone nothing shows up in the logs. It's like it's not being connected . I have tried changing the usb port itself from the phone but it remained the same.. can the flex cable be a problem ? Mate series was never launched in India so I don't have any help from the service centre. I have to order the spare from eBay.com so there is no qualified technician who can help.. that's why I have to fix it myself somehow..
Thank you for your help
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Click to collapse
I quite doubt the cable will be the culprit as your device charges the battery while in an established connection with the laptop. As you state the phone USB port was replaced, it could be a some glitch before the USB port in the device where there is an interruption in the data transmission signal that cannot be detected by your laptop.
Could you boot your device, computer and connect the two and take a snapshot of your device (whilst connected to the laptop) and paste the same in the forum?
Perhaps visual cue could be better at dealing such mishaps.
alza689 said:
I quite doubt the cable will be the culprit as your device charges the battery while in an established connection with the laptop. As you state the phone USB port was replaced, it could be a some glitch before the USB port in the device where there is an interruption in the data transmission signal that cannot be detected by your laptop.
Could you boot your device, computer and connect the two and take a snapshot of your device (whilst connected to the laptop) and paste the same in the forum?
Perhaps visual cue could be better at dealing such mishaps.
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Click to collapse
Yes of course. It is connected to a computer now. You can see it getting charged but that's about it
alza689 said:
I quite doubt the cable will be the culprit as your device charges the battery while in an established connection with the laptop. As you state the phone USB port was replaced, it could be a some glitch before the USB port in the device where there is an interruption in the data transmission signal that cannot be detected by your laptop.
Could you boot your device, computer and connect the two and take a snapshot of your device (whilst connected to the laptop) and paste the same in the forum?
Perhaps visual cue could be better at dealing such mishaps.
Click to expand...
Click to collapse
Can it be something because of some wrong flash ? This problem has survived through 2 versions and 1 system upgrade through firmware finder .. and a complete format
USB trident is not seen on the device
gandotratushar said:
Yes of course. It is connected to a computer now. You can see it getting charged but that's about it
Click to expand...
Click to collapse
Your USB trident icon is not indicated on the device, If you were to receive power from the laptop the trident would be displayed on top of the screen, even for charging the battery. The power source for your device appears to from other than the laptop.
I have pasted my device after connecting to the computer and the second icon from the top left is the USB Trident icon indicating connection with my laptop. Have taken the snapshot of the menu that I was describing .
I strongly feel you have a hardware failure rather than a simple fix and would require the help of a technician (ordinary if professional is unavailable). Am skeptic you could mend that on your own unless you are proficient in electronics. This mishap is not due to flashing wrongly too, unless you have changed the stock ROM with some custom ROM which has some bug that affect the USB alone.
Take the assistance of a technician whether professional or less is my counsel
Thank you
alza689 said:
Your USB trident icon is not indicated on the device, If you were to receive power from the laptop the trident would be displayed on top of the screen, even for charging the battery. The power source for your device appears to from other than the laptop.
I have pasted my device after connecting to the computer and the second icon from the top left is the USB Trident icon indicating connection with my laptop. Have taken the snapshot of the menu that I was describing .
I strongly feel you have a hardware failure rather than a simple fix and would require the help of a technician (ordinary if professional is unavailable). Am skeptic you could mend that on your own unless you are proficient in electronics. This mishap is not due to flashing wrongly too, unless you have changed the stock ROM with some custom ROM which has some bug that affect the USB alone.
Take the assistance of a technician whether professional or less is my counsel
Thank you
Click to expand...
Click to collapse
I did flash a different rom .. but then back to stock recently.
I can do basic electronics but the if the problem lies in Mobo .. then nothing can be done .. as I don't have the spares available in India. But I would hate to lose this phone as it was a perfect fit for my needs
gandotratushar said:
I did flash a different rom .. but then back to stock recently.
Then the question of wrong flash or ROM issue does not arise
I can do basic electronics but the if the problem lies in Mobo .. then nothing can be done .. as I don't have the spares available in India.
If you do not have spares is best left alone rather than tampering with it and rendering the device useless if any untoward incidents tends to occur.
But I would hate to lose this phone as it was a perfect fit for my needs
Send to the vendor directly if you have warranty for the device stating its complaints or request your relative or friends who live in the area where you bought your phone to hand it to the vendor or service technician and bear its expenses
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Click to collapse
Thank you
alza689 said:
Thank you
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Click to collapse
Is there a way to unlock bootloader somehow without connecting to usb ? That would also solve the purpose.. I want to root it for some of the things to work and with the latest upgrade to latest version I lost the unlocked bootloader and root.. if somehow I can unlock and root .. I should be fine without the usb connection to computer.. but I have ran out of ways
Does Kingroot work for you?
I mean did u try it or u just want magisk?
If u didn't, kingroot may be able to root ur device and unlock ur bootloader, then u can flash TWRP using rasher.. & make a backup BTW...
After that, try using the adb sideload in TWRP to test ur connection with ur computer.
TWRP for ur device : (q.gs/DxuAH)
There is a way to unlock bootloader without USB via developers option.
Go to settings-----> About phone-----> Build number ( Tap this option around 7 or 8 times) till developers option is enabled------> go back to settings-----> developers option-----> OEM unlock option (Enable this option) to unlock the bootloader.
Xeedius said:
Does Kingroot work for you?
I mean did u try it or u just want magisk?
If u didn't, kingroot may be able to root ur device and unlock ur bootloader, then u can flash TWRP using rasher.. & make a backup BTW...
After that, try using the adb sideload in TWRP to test ur connection with ur computer.
TWRP for ur device : (q.gs/DxuAH)
Click to expand...
Click to collapse
Thank you for the advice.. I hadn't tried it earlier but after your suggestion I did.. kingroot says I need to unlock my bootloader to root it.. so I am back to square one..
alza689 said:
There is a way to unlock bootloader without USB via developers option.
Go to settings-----> About phone-----> Build number ( Tap this option around 7 or 8 times) till developers option is enabled------> go back to settings-----> developers option-----> OEM unlock option (Enable this option) to unlock the bootloader.
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Click to collapse
This gives me an frp unlock and not a phone unlock.. still not able to root
There is no FRP unlock.
gandotratushar said:
This gives me an frp unlock and not a phone unlock.. still not able to root
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Click to collapse
There is no FRP unlock, to circumvent FRP you need to factory reset or flash your firmware. The above quotation was to unlock the boot loader as you cannot access through your computer. Your sole option to unlock boot loader was through the above directions.
Moreover, King root application never ask for boot loader to be unlocked. Although a little unstable this is the initial program to root any device. Once you have the TWRP setup then you could switch to Super Su etc. according to your preference.
Could you paste your developers option snapshot here...
Regards,
689alza
gays
me too have this problem ( only usb port for charge and other option's not work)
and i want back to orignal system
and i want know how download orignal system (from Huawei web site) to my phone
can any one help me how
or how can fixed this problem
and i have other problem
when i try to boot to TWRP phone stay on " your device is booting now..."
so any one can help me how reinstall TWRP without PC or why this problem ??
TWRP is not installed duly on your phone
Hello! Omar Dahy,
OmarDahy said:
gays
me too have this problem ( only usb port for charge and other option's not work)
Connect your phone to your computer or laptop, a trident icon appears on your phone notification area, pull down the notifications and identify the notice as USB connection, tap twice you willk be provided with options.
and i want back to orignal system
and i want know how download orignal system (from Huawei web site) to my phone
My phone was Micromax and I am not aware of your phone's firmware, try and google or search the Xda developers forum under your phones model number for the original firmware.
can any one help me how
or how can fixed this problem
and i have other problem
when i try to boot to TWRP phone stay on " your device is booting now..."
Your phone has not installed TWRP duly, therefore it boots straight to the system. Search again in this XDA forum, with your pnone name and model number to obtain instructions
so any one can help me how reinstall TWRP without PC or why this problem ??
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