Having significant issues with Gear S - Samsung Gear S

Have had my Gear S since June 2015 with issues the past three to four months. TMo and Samsung have been unhelpful.
1. Not connecting to network
2. Mic intermittent, mostly stopping immediately after trying to turn on
3. Samsung Play store apps do not work, such as gear task-will not add tasks nor lists. Wrist list will not add
4. Hi Gear wont work since the watch can't find a network
5. Apps will not run/work or force closes
6. Sometimes Remote works between Gear S and Note Edge, most of the time, not.
The only things that do work on the Gear S are the standard watches and S-Health. I've tried downloading watch faces from the app store and they crash the watch. I had loaded Nike Running now can't remove the app. Same with Milk Music-it wouldn't play on the watch, it just acted as a remote control for Milk Music on my Note Edge. I've disabled/removed Gear S apps on my phone (that do not show up on the Gear Manager app) but they do not remove from the watch itself.
I've already sent the Gear S into repair due to flashing between screens. I've spent days with TMo and Samsung help on all social network sites--they take 2-3 hours between answering questions and 'helping', so one issue will take 3-5 days.
SO Frustrated with the Gear S and Note Edge, sometimes i just want my money back, but way beyond the time frame now.

Related

Nike app

Anyone try app recently? I believe there was an update. If you use watch only, will it give you any audio and or visual clues to pace? Or does it just show you your distance.
What stats does it show afterwards? In NY. Way too cold for me to try outside.
Thanks
Update to Nike+
Jeffruby said:
Anyone try app recently? I believe there was an update. If you use watch only, will it give you any audio and or visual clues to pace? Or does it just show you your distance.
What stats does it show afterwards? In NY. Way too cold for me to try outside.
Thanks
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I was wondering what you noticed that gave you the impression the app had received an update? I have not noticed any audio cues while running. The biggest issue I have with Nike+ is that the GPS doesn't seem to start tracking until a half mile into each run. This happens regardless of how long I stand around in clear view of the sky waiting for a fix on my location.
I am curious how the Nike+ app is managed. It doesn't show up in the gear manager app on my phone, and there doesn't appear to be any means of managing the app (checking for updates etc.) from the Gear S itself. Any thoughts or feedback would be appreciated. This is such a niche device, I can't see myself using it for anything other than running and I'm starting to think that I should have returned it and waited for another 6 models to come out. Hope Samsung can fix the GPS problems with a firmware update.
There was an update on the phone end, which I thought would communicate with the gear (in update info it mentioned gear s update).
When you run, do you have your gear network set to "always on" and Bluetooth off prior to run.? If gear network on auto, won't start independent logging (ie will use phone gps) for 1-2 minutes plus the delay to lock on
Update- went for a run today with Nike app. Before I left house I turned off bt on note 4-so phone and watch disconnected. Next I turned gear net on always and turned gps on.
Waited a few minutes before leaving house. Turned on Nike app and ran. The app did audibly (through bt earbuds) tell me to start job, so I'm shocked it doesn't update you audibly throughout run like phone app does. Disappointing but not huge.
When I would look at watch I'd see milage. It was accurate but not updated in real time. For instance I'd look down and it would say 1.5 miles, the 5 second later it would update and say 2.1 miles. It was sunny and I could see milage fine, but other data scrolled at bottom in red and hardish to read. I am unsure if it was pace, but I think one of the parameters was time/mile - during my run this was WAY OFF (unless I misread it) - after run my pace listed was accurate... So have to recheck this.
I did not have any issues with app starting tracking 5 minutes later.
Battery on 40 minute run went down 30%. I had to be reachable by text so I had gear network always on.... Wondering if I can use Nike app with just gps on, and gear net off (for half and full marathons - otherwise the battery won't last!).
The one thing that is necessary (i think) is to disconnect the gear from the phone before run, or else the gear will use your phone gps to show no movement until it transfers over to watch (which takes a few minutes).
Will try health app. Wishing for audible alerts or clearer and accurate pace stats.
Nike app disappointing also battery life
Jeffruby said:
Update- went for a run today with Nike app. Before I left house I turned off bt on note 4-so phone and watch disconnected. Next I turned gear net on always and turned gps on.
Waited a few minutes before leaving house. Turned on Nike app and ran. The app did audibly (through bt earbuds) tell me to start job, so I'm shocked it doesn't update you audibly throughout run like phone app does. Disappointing but not huge.
When I would look at watch I'd see milage. It was accurate but not updated in real time. For instance I'd look down and it would say 1.5 miles, the 5 second later it would update and say 2.1 miles. It was sunny and I could see milage fine, but other data scrolled at bottom in red and hardish to read.
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I just got this watch yesterday. Tried running with it today. Didn't do anything special, not even check which background app's were running. Used the Nike app. Very disappointing... I really need to see the pace but the only thing I could read on the display were the large distance numerals, no alerts. I also did some playing around making and receiving voice calls, and having someone at home with my phone use the AT&T Mobile Locate to find where I was. Other than the Nike app. all worked great, except my 8 mile, 1:15:25 run took the battery from near 100% to 18%. I hope I can improve this. My main reason for getting this was to combine the function of a GPS watch with a phone for marathons and half marathons so I could call/find people after the race (especially at big events like next Boston). I need to get at least 5 hours battery since I usually finish 3:40 to 3:50.
I did have the HR recording on (didn't see a way to cancel it in Nike), this may have added battery drain. Also the pedometer function was evidently running since the display came up a few times, as noted above I didn't cancel running app's. I looked at Power Saver mode, but it appears the GPS and 3G may not function in that mode.
I'm going to try S-Health because it has a pace display, and I don't need Facebook cheers (really?) or music. Hopefully it is less of a battery hog.
It was cold out today, but not extreme (30F, 21F windchill) which may have had an effect.
I have 14 days (12 left) to return with re-stocking fee to ATT, so will kick the tires hard. Any advice will be appreciated. I guess I could always wear my Garmin FR220 on one arm and this on the other, and just use it as a phone/after-race navigator/contactor. Still better tha carrying my Note 3 in an armband (they actually don't make one stock to fit it), or risk bouncing it around in a sweaty fanny pack.
Bottom line, my opinion of the Nike app is "not good".
Try it with gear net off but gps on. After race can turn gear net on and make the call. Yeah I was in Baltimore this year and walked around freezing looking for others for too long.
Also agree. The s health may prove better for pace (most important) can swipe to side to see it. Wish it had audio alerts but I can live with looking down at wrist here and there.
another update:ran with shealth today....again 30+mins and again 20% battery gone...not good!
had gear net OFF and gps ON (naturally)- I am now going to try
a) removing motion that turns on watch when i swing hand up (although I like this to quick glance while running and every time i did it the screen did go from off to on...so not thinking this will help)- remote possibility screen is on for most of run (dont think so).
b) need to figure out how to turn off the unwanted HR sensor...so useless and i think is killing battery!!!
c) turn brightness down lower.
the pace on shealth was just as useless as nike app as its INSTANT while gps is pulsatile....still no SPLIT paces or audio paces...thats what i want
I went for 3 hour walk/run with GPS and gear network both on and the battery was at 30% when I got home. Not bad!

[Q] Gear S as daily driver, adding contacts issue

Last year I decided to downsize from my Galaxy S3 to a basic flip phone. I still have my original Galaxy S (sch-i500 Fascinate [CM 10]) that I use as a WiFi media player (love the Wolfson dac), check my email, and offline GPS from time to time. I don't regret my decision as crazy as it sounds (also gave up my Verizon unlimited data) but I'm saving $50 per month and also feel more connected to the world around me. The only thing that I absolutely hate about my crappy LG flip phone it texting with it. T9 texting is so hideous! I've played around with the Gear S at a Verizon store and concluded that texting on the Gear S is much more superior to T9 texting on my flip phone and would like to use the Gear S as my main phone. It's my understanding that the Gear Manager app is needed to load apps and sync to the Gear S and I realize that I'll need to mod my original Galaxy S even more to get Gear Manager to work, but if I can't get it to work I figure I could just use my parents Galaxy S4's to load apps onto the Gear S.
The only other real problem I've read about on the Gear S forums that concerns me is the matter of Contacts and that with the Gear S itself you can't manually add contacts but have to use a Galaxy phone synced with Gear Manager. Before I got rid of my Galaxy S3 I backed up my contacts to the micro sim card. Couldn't I just trim down the micro sim to a nano sim and have all my contacts added to the Gear S that way? If that won't work what about sending contacts to the Gear S via bluetooth without Gear Manager?
I don't think that will work but if you still have your old phone you could use it if it has the correct OS. You only need to install the Gear App via WiFi. It will transfer your contacts during the setup (after connecting via Bluetooth). I would try it with the old phone before cutting you sim down

[SOLVED] Samsung Gear Fit 2 loss GPS tracking during run

Want to share my experience on fixing my GPS tracking during my run.
BACKGROUND
For a few weeks, I noticed that my Samsung Gear Fit 2 no longer tracks location during a run and walk. But it was doing that when I brough my Fit2 last year. I have Google and not much info on the problem. I have noticed that the Fit2 was working properly when I had a Samsung phone. The problem occurs when I switch to a new (non-Samsung) phone. Location is turned on on the Fit2, GPS was turned on on my new phone, reset Fit2, etc... nothing would bring back the GPS. More specifically, the problem is that after my run, the map would not show up in SHealth.
Until I read a post somewhere that Fit2 will not use its onboard GPS until it is disconnected from the phone. In a nutshell, someone on the Internet suggested that turning off Bluetooth on the phone allows her to track her run. I use GPS Info Watch watch face to verify. Bingo solution. But not yet. What about my alerts during my exercise? If I turn off Bluetooth, I would not be receiving alerts.
SOLUTION
The solution is simple. Enable Your Location (aka GPS) App Permissions on Gear Fit Plugin.
It seemed that Samsung design the logic of the Fit2 to read GPS location first from the phone (if the Fit2 is connected via Bluetooth). If the Fti2 loss connection to the phone, it will activate the onboard GPS. In my case, because My Location was blocked in App Permissions for Gear Fit Plugin, GPS location was not passed onto my Fit2.
I wish Samsung would have better design and support for its product. But XDA fills in the gap. XDA ROCKS :highfive:
same problem
r_fung said:
Want to share my experience on fixing my GPS tracking during my run.
BACKGROUND
For a few weeks, I noticed that my Samsung Gear Fit 2 no longer tracks location during a run and walk. But it was doing that when I brough my Fit2 last year. I have Google and not much info on the problem. I have noticed that the Fit2 was working properly when I had a Samsung phone. The problem occurs when I switch to a new (non-Samsung) phone. Location is turned on on the Fit2, GPS was turned on on my new phone, reset Fit2, etc... nothing would bring back the GPS. More specifically, the problem is that after my run, the map would not show up in SHealth.
Until I read a post somewhere that Fit2 will not use its onboard GPS until it is disconnected from the phone. In a nutshell, someone on the Internet suggested that turning off Bluetooth on the phone allows her to track her run. I use GPS Info Watch watch face to verify. Bingo solution. But not yet. What about my alerts during my exercise? If I turn off Bluetooth, I would not be receiving alerts.
SOLUTION
The solution is simple. Enable Your Location (aka GPS) App Permissions on Gear Fit Plugin.
It seemed that Samsung design the logic of the Fit2 to read GPS location first from the phone (if the Fit2 is connected via Bluetooth). If the Fti2 loss connection to the phone, it will activate the onboard GPS. In my case, because My Location was blocked in App Permissions for Gear Fit Plugin, GPS location was not passed onto my Fit2.
I wish Samsung would have better design and support for its product. But XDA fills in the gap. XDA ROCKS :highfive:
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I have a same problem, but with bicycle, at first it worked, but after one time using, it does not recognize GPS and past track anymore, the permission is on, I just reinstaled galaxy wear app, I will see what will be now
shota_k said:
I have a same problem, but with bicycle, at first it worked, but after one time using, it does not recognize GPS and past track anymore, the permission is on, I just reinstaled galaxy wear app, I will see what will be now
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the GPS does not work with a bicycle

Gear Fit 2 doesn't track my workouts.

Hi, so I had my Samsung Gear Fit 2 for a while and it was working fine used it with a few different phones. Right now, I'm using it with Xiaomi Mi8. Before, there wasn't any problems, but now, it started acting up. Whenever I start a run or a cycle session, it doesn't track how much I run/cycle or how fast. I tried factory resetting it, but that didn't help. Gear Plugin on my phone has location permissions. The watch is out of warranty, so that's not an option.

Full functions with Non-Samsung phone?

Just switched from a bootloader locked Samsung to a oneplus phone (should have switched looooooong ago!) and have 2 gear S watches that both connected and functioned fine with the Galaxy Wearable App which would let me receive notifications, send/receive SMS and phone calls. The oneplus with Galaxy wearable app does not see the Gear S whatsoever. The only thing that works on the watch is to connect it via bluetooth directly to the phone, which offers almost no watch functionality.
I have tried older versions of the gear app on the phone with no luck.
Moral of the story: I will send $50 to the first person able to get the wearable app to connect to the Gear S watch and function as it did with a Samsung phone.
Love this watch and miss having it working already!
Thanks in advance!
This old Samsung watch works only on Samsung phone. there are some hack but almost none of them works.

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